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exetender fatal error. laptop freezes in normal mode


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#1
astuxzz

astuxzz

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Hi there,

First of all, thank you for your help. the problems I am encounterring with my laptop are that it freezes 5 mins after start up and I cant do anything just reboot it again. I tried loading it in safe mode, but it would freeze again, however since yesterday it started working in safe mode and in safe mode with networking. I get an error message before it freezes: Exetender fatal error. please download the player again. i did my research on web, but i dont seem to be able to get rid of free ride games if thats whats causing the problem. I have tried restoring and recovering my system - doesnt work. could I please get some help or at least get a link if there is a previous post that solved this problem.
thank you.

OTL Extras logfile created on: 24/09/2013 16:01:20 - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Administrator\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.99 Gb Total Physical Memory | 2.50 Gb Available Physical Memory | 83.64% Memory free
4.84 Gb Paging File | 4.57 Gb Available in Paging File | 94.58% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 149.05 Gb Total Space | 39.65 Gb Free Space | 26.60% Space Free | Partition Type: NTFS

Computer Name: ASTUCIULIUKAS | User Name: Administrator | Logged in as Administrator.
Boot Mode: SafeMode with Networking | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- "C:\Program Files\Mozilla Firefox\firefox.exe" -requestPending -osint -url "%1"

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Directory [Bridge] -- C:\Program Files\Adobe\Adobe Bridge CS6\Bridge.exe "%L" (Adobe Systems, Inc.)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusOverride" = 0
"FirewallOverride" = 0
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"28775:TCP" = 28775:TCP:*:Enabled:emule
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22002

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation)
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)
"C:\Program Files\iMesh Applications\iMesh\iMesh.exe" = C:\Program Files\iMesh Applications\iMesh\iMesh.exe:*:Enabled:iMesh

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation)
"C:\Program Files\uTorrent\uTorrent.exe" = C:\Program Files\uTorrent\uTorrent.exe:*:Enabled:uTorrent
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)
"C:\TT4You\tt4you.exe" = C:\TT4You\tt4you.exe:*:Disabled:tt4you Application -- ()
"C:\Program Files\Sony Ericsson\Sony Ericsson Media Manager\MediaManager.exe" = C:\Program Files\Sony Ericsson\Sony Ericsson Media Manager\MediaManager.exe:*:Enabled:Sony Ericsson Media Manager 1.1 -- (Sony Creative Software Inc.)
"C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe" = C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe:*:Disabled:McAfee Data Backup
"C:\Program Files\eMule\emule.exe" = C:\Program Files\eMule\emule.exe:*:Enabled:eMule -- (http://www.emule-project.net)
"C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe" = C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe:*:Enabled:BlueSoleil
"C:\Program Files\SightSpeed\SightSpeed.exe" = C:\Program Files\SightSpeed\SightSpeed.exe:*:Enabled:SightSpeed -- (SightSpeed Inc.)
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" = C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger
"C:\Program Files\Toshiba\ConfigFree\NDSTray.exe" = C:\Program Files\Toshiba\ConfigFree\NDSTray.exe:*:Disabled:ConfigFree™ Tray -- (TOSHIBA CORPORATION)
"C:\Program Files\Skype\Plugin Manager\skypePM.exe" = C:\Program Files\Skype\Plugin Manager\skypePM.exe:*:Enabled:Skype Extras Manager
"C:\Program Files\RayV\RayV\RayV.exe" = C:\Program Files\RayV\RayV\RayV.exe:*:Enabled:RayV
"C:\Program Files\RayV\RayV\RayV.dll" = C:\Program Files\RayV\RayV\RayV.dll:*:Enabled:RayV
"C:\Program Files\Epson Software\Event Manager\EEventManager.exe" = C:\Program Files\Epson Software\Event Manager\EEventManager.exe:*:Enabled:EEventManager Application -- (SEIKO EPSON CORPORATION)
"C:\Program Files\GameTap Web Player\bin\release\GameTapPlayer.exe" = C:\Program Files\GameTap Web Player\bin\release\GameTapPlayer.exe:*:Disabled:GameTap Web Player
"C:\Documents and Settings\as\My Documents\Downloads\Facemoods.exe" = C:\Documents and Settings\as\My Documents\Downloads\Facemoods.exe:*:Enabled:InstallCore™ -- (InstallCore© Technologies )
"C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe" = C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe:*:Disabled:Sentinel Protection Server -- (SafeNet, Inc)
"C:\Program Files\iMesh Applications\iMesh\iMesh.exe" = C:\Program Files\iMesh Applications\iMesh\iMesh.exe:*:Enabled:iMesh
"C:\Program Files\iMesh Applications\MediaBar\Datamngr\ToolBar\dtUser.exe" = C:\Program Files\iMesh Applications\MediaBar\Datamngr\ToolBar\dtUser.exe:*:Enabled:DTX broker
"C:\Documents and Settings\as\Local Settings\Application Data\Google\Chrome\Application\chrome.exe" = C:\Documents and Settings\as\Local Settings\Application Data\Google\Chrome\Application\chrome.exe:*:Enabled:Google Chrome -- (Google Inc.)
"C:\Program Files\Bonjour\mDNSResponder.exe" = C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour Service -- (Apple Inc.)
"C:\Program Files\Skype\Phone\Skype.exe" = C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype -- (Skype Technologies S.A.)
"C:\WINDOWS\system32\rundll32.exe" = C:\WINDOWS\system32\rundll32.exe:*:Disabled:VSTO Deployment Manifest 9014006204090000 -- (Microsoft Corporation)
"C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe" = C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe:*:Enabled:WebKit -- (Apple Inc.)
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)
"C:\Documents and Settings\as\Application Data\Dropbox\bin\Dropbox.exe" = C:\Documents and Settings\as\Application Data\Dropbox\bin\Dropbox.exe:*:Enabled:Dropbox -- (Dropbox, Inc.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}" = PDFCreator
"{0456ebd7-5f67-4ab6-852e-63781e3f389c}" = Macromedia Flash Player
"{0609D0AF-1382-42BE-81DB-CF30F8B0F6E2}" = Serif PhotoPlus 6.0
"{08D2E121-7F6A-43EB-97FD-629B44903403}" = Microsoft_VC90_CRT_x86
"{0C0A2D69-7F51-4B77-B64E-AB405AC446BE}" = Toshiba Controls Utility
"{0F4F4815-76AD-4B26-8763-72F3344041C2}" = TOSHIBA Manuals
"{12B3A009-A080-4619-9A2A-C6DB151D8D67}" = TOSHIBA Assist
"{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}" = Rapport
"{1E06D48E-5448-4BCC-9F87-9FB4EBD59898}" = SA30xx Media Converter
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{2290A680-4083-410A-ADCC-7092C67FC052}" = Toshiba Online Product Information
"{26A24AE4-039D-4CA4-87B4-2F83216014F0}" = Java™ 6 Update 14
"{26A24AE4-039D-4CA4-87B4-2F83217025FF}" = Java 7 Update 25
"{289CDCBA-1E82-460A-9DCA-E9FB6BAC1A42}" = SA30xx Device Manager
"{2C38F661-26B7-445D-B87D-B53FE2D3BD42}" = TOSHIBA PC Diagnostic Tool
"{3248F0A8-6813-11D6-A77B-00B0D0150100}" = J2SE Runtime Environment 5.0 Update 10
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{37460314-9261-48EB-A840-60988F9B3DA6}" = ALKONAS
"{37C866E4-AA67-4725-9E95-A39968DD7960}" = Camera Assistant Software for Toshiba
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting
"{3FC7CBBC4C1E11DCA1A752EA55D89593}" = DivX Version Checker
"{400830CA-F056-4BBE-80A3-9DF9CA4FB889}" = TOSHIBA Direct Disc Writer
"{48F22622-1CC2-4A83-9C1E-644DD96F832D}" = Epson Event Manager
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}" = Skype™ 6.5
"{50120000-1105-0000-0000-0000000FF1CE}" = Microsoft Office 2007 Primary Interop Assemblies
"{5691A25E-C05B-4E0F-87DA-E80869F756C2}" = Toshiba Hotkey Utility
"{576420A5-E1F0-4C09-A07C-F689082E666F}" = Toshiba Touchpad Utility
"{58BCCF7A-0F6F-4082-AD84-482D30415639}" = BCL easyConverter SDK 1.0.0
"{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}" = Apple Application Support
"{5DA0E02F-970B-424B-BF41-513A5018E4C0}" = TOSHIBA Disc Creator
"{64212898-097F-4F3F-AECA-6D34A7EF82DF}" = TOSHIBA Zooming Utility
"{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}" = Windows Media Player Firefox Plugin
"{6AFCA4E1-9B78-3640-8F72-A7BF33448200}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
"{6DC0632A-A838-4B34-AC19-0FA18E1C533C}" = Sentinel Protection Installer 7.2.2
"{704E5231-BBD5-46E5-B0E3-E144E38B5D47}" = SDLX
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{716E0306-8318-4364-8B8F-0CC4E9376BAC}" = MSXML 4.0 SP2 Parser and SDK
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}" = Adobe Photoshop CS6
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{79155F2B-9895-49D7-8612-D92580E0DE5B}" = Bonjour
"{7B63B2922B174135AFC0E1377DD81EC2}" =
"{7F14F68C-17FA-4F88-B3FD-7F449C1EBF32}" = EPSON Web-To-Page
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{87C2248A-C7DD-49ED-9BCD-B312A9D0819E}" = Epson Easy Photo Print 2
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8F7AC250-4D7D-431D-AC4E-94FB78EA3F8B}" = TOSHIBA Power Saver
"{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_PROHYBRIDR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_PROHYBRIDR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_PROHYBRIDR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_PROHYBRIDR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_PROHYBRIDR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_PROHYBRIDR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_PROHYBRIDR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_PROHYBRIDR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_PROHYBRIDR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_PROHYBRIDR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_PROHYBRIDR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_PROHYBRIDR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90140000-006D-0409-0000-0000000FF1CE}" = Microsoft Office Click-to-Run 2010
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{91120000-0031-0000-0000-0000000FF1CE}" = Microsoft Office Professional Hybrid 2007
"{91120000-0031-0000-0000-0000000FF1CE}_PROHYBRIDR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{91120409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Standard Edition 2003
"{91490409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office 2003 Primary Interop Assemblies
"{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}" = InterVideo WinDVD for TOSHIBA
"{91FD46D2-4FB7-4A51-8637-556E1BE1DB7C}" = iTunes
"{92D58719-BBC1-4CC3-A08B-56C9E884CC2C}" = Microsoft_VC80_CRT_x86
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = ALPS Touch Pad Driver
"{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}" = CD/DVD Drive Acoustic Silencer
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A49F249F-0C91-497F-86DF-B2585E8E76B7}" = Microsoft Visual C++ 2005 Redistributable
"{A800EE5E-D6BD-4326-BED1-F7ECBFBF91CE}" = O2Micro Flash Memory Card Reader Driver (x86)
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.03)
"{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}" = ABBYY FineReader 6.0 Sprint
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B6A98E5F-D6A7-46FB-9E9D-1F7BF4434001}" = Epson Printer Software Downloader
"{B6F7DBE7-2FE2-458F-A738-B10832746036}" = Microsoft Reader
"{B77E6613-61BE-4468-9FEC-53B498607105}" = Serif MediaPlus 1.0
"{BDD83DC9-BEE9-4654-A5DA-CC46C250088D}" = TOSHIBA ConfigFree
"{BFEAAE77-BD7F-4534-B286-9C5CB4697EB1}" = PDF Settings CS6
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C852C0FF-CDF5-43F9-A75E-CB99410FF602}" = Toshiba Utility
"{C950420B-4182-49EA-850A-A6A2ABF06C6B}" = Marvell Miniport Driver
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CB6075D9-F912-40AE-BEA6-E590DA24F16B}" = Adobe Photoshop Elements 7.0
"{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware Free Edition
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CE98383B-7BB4-457C-AEAB-D89E9537628F}" = SDLX
"{CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7}" = getPlus® for Adobe
"{D24DB8B9-BB6C-4334-9619-BA1C650E13D3}" = Microsoft Primary Interoperability Assemblies 2005
"{DF6A13C0-77DF-41FE-BD05-6D5201EB0CE7}_is1" = AusLogics Disk Defrag
"{E14ADE0E-75F3-4A46-87E5-26692DD626EC}" = Apple Mobile Device Support
"{EBFF48F5-3CFA-436F-8FD5-94FB01D3A0A7}" = TOSHIBA SD Memory Utilities
"{EE217F71-2546-4E9C-825F-DBBCAA9E9777}" = Sony Ericsson Media Manager 1.1
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F3BD8E81-C020-44F9-B014-1E0214D23556}" = SA30xx Media Converter
"{FDB3B167-F4FA-461D-976F-286304A57B2A}" = Adobe AIR
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"7-Zip" = 7-Zip 4.65
"AC3Filter" = AC3Filter (remove only)
"Adobe Acrobat 5.0" = Adobe Acrobat 5.0
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"Adobe Photoshop Elements 7" = Adobe Photoshop Elements 7.0
"Advanced Video FX Utility" = Advanced Video FX Utility
"ATI Display Driver" = ATI Display Driver
"CNXT_AUDIO_HDA" = Conexant HD Audio
"CNXT_MODEM_HDAUDIO_HERMOSA_HSF" = HDAUDIO Soft Data Fax Modem with SmartCP
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Creative PD0630" = Creative WebCam Live! Driver (1.02.03.0606)
"Creative Photo Manager" = Creative Photo Manager
"Creative WebCam Center" = Creative WebCam Center
"DirectVobSub" = DirectVobSub (remove only)
"DivX Plus DirectShow Filters" = DivX Plus DirectShow Filters
"eMule" = eMule
"Epson Printer Software Downloader" = Epson Printer Software Downloader
"EPSON Scanner" = EPSON Scan
"Epson Stylus SX210_SX410_TX210_TX410 User’s Guide" = Epson Stylus SX210_SX410_TX210_TX410 Manual
"EPSON SX210 Series" = EPSON SX210 Series Printer Uninstall
"ERUNT_is1" = ERUNT 1.1j
"HDMI" = Intel® Graphics Media Accelerator Driver
"HijackThis" = HijackThis 2.0.2
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"InstallShield_{0C0A2D69-7F51-4B77-B64E-AB405AC446BE}" = Toshiba Controls Utility
"InstallShield_{2C38F661-26B7-445D-B87D-B53FE2D3BD42}" = TOSHIBA PC Diagnostic Tool
"InstallShield_{5691A25E-C05B-4E0F-87DA-E80869F756C2}" = Toshiba Hotkey Utility
"InstallShield_{576420A5-E1F0-4C09-A07C-F689082E666F}" = Toshiba Touchpad Utility
"InstallShield_{C852C0FF-CDF5-43F9-A75E-CB99410FF602}" = Toshiba Utility
"KLiteCodecPack_is1" = K-Lite Codec Pack 4.1.7 (Full)
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"metaCrawler" = metaCrawler
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"Office14.Click2Run" = Microsoft Office Click-to-Run 2010
"PROHYBRIDR" = 2007 Microsoft Office system
"Rapport_msi" = Trusteer Endpoint Protection
"Secunia PSI" = Secunia PSI (3.0.0.4001)
"SightSpeed" = SightSpeed
"SpywareBlaster_is1" = SpywareBlaster 5.0
"SpywareGuard_is1" = SpywareGuard v2.2
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WinRAR archiver" = WinRAR archiver
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wordfast" = Wordfast
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 22/09/2013 07:15:12 | Computer Name = ASTUCIULIUKAS | Source = JavaQuickStarterService | ID = 1
Description =

Error - 22/09/2013 19:02:02 | Computer Name = ASTUCIULIUKAS | Source = JavaQuickStarterService | ID = 1
Description =

Error - 22/09/2013 19:24:41 | Computer Name = ASTUCIULIUKAS | Source = JavaQuickStarterService | ID = 1
Description =

Error - 23/09/2013 07:30:54 | Computer Name = ASTUCIULIUKAS | Source = JavaQuickStarterService | ID = 1
Description =

Error - 23/09/2013 08:10:46 | Computer Name = ASTUCIULIUKAS | Source = Application Error | ID = 1000
Description = Faulting application explorer.exe, version 6.0.2900.5512, faulting
module avisplitter.ax, version 1.0.0.9, fault address 0x00023048.

Error - 23/09/2013 08:10:56 | Computer Name = ASTUCIULIUKAS | Source = Application Error | ID = 1000
Description = Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module
dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d.

Error - 23/09/2013 11:36:37 | Computer Name = ASTUCIULIUKAS | Source = JavaQuickStarterService | ID = 1
Description =

Error - 23/09/2013 17:25:00 | Computer Name = ASTUCIULIUKAS | Source = JavaQuickStarterService | ID = 1
Description =

Error - 23/09/2013 18:01:57 | Computer Name = ASTUCIULIUKAS | Source = JavaQuickStarterService | ID = 1
Description =

Error - 24/09/2013 10:30:21 | Computer Name = ASTUCIULIUKAS | Source = JavaQuickStarterService | ID = 1
Description =

[ System Events ]
Error - 24/09/2013 08:53:31 | Computer Name = ASTUCIULIUKAS | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Fips intelppm mfehidk RapportKELL SASDIFSV SASKUTIL

Error - 24/09/2013 10:20:45 | Computer Name = ASTUCIULIUKAS | Source = DCOM | ID = 10005
Description = DCOM got error "%1058" attempting to start the service EventSystem
with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

Error - 24/09/2013 10:30:23 | Computer Name = ASTUCIULIUKAS | Source = Ntfs | ID = 262199
Description = The file system structure on the disk is corrupt and unusable. Please
run the chkdsk utility on the volume C:.

Error - 24/09/2013 10:30:31 | Computer Name = ASTUCIULIUKAS | Source = Service Control Manager | ID = 7000
Description = The BrowserDefendert service failed to start due to the following
error: %%2

Error - 24/09/2013 10:30:31 | Computer Name = ASTUCIULIUKAS | Source = Service Control Manager | ID = 7024
Description = The Java Quick Starter service terminated with service-specific error
1 (0x1).

Error - 24/09/2013 10:31:09 | Computer Name = ASTUCIULIUKAS | Source = Print | ID = 23
Description = Printer Lexmark 510 Series,0 failed to initialize because a suitable
Lexmark 510 Series driver could not be found.

Error - 24/09/2013 10:38:51 | Computer Name = ASTUCIULIUKAS | Source = Ntfs | ID = 262199
Description = The file system structure on the disk is corrupt and unusable. Please
run the chkdsk utility on the volume C:.

Error - 24/09/2013 10:39:00 | Computer Name = ASTUCIULIUKAS | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service EventSystem
with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

Error - 24/09/2013 10:39:40 | Computer Name = ASTUCIULIUKAS | Source = Service Control Manager | ID = 7001
Description = The Client Virtualization Handler service depends on the Application
Virtualization Client service which failed to start because of the following error:
%%1068

Error - 24/09/2013 10:39:40 | Computer Name = ASTUCIULIUKAS | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Fips intelppm mfehidk RapportKELL SASDIFSV SASKUTIL


< End of report >
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#2
RKinner

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Error - 24/09/2013 10:30:23 | Computer Name = ASTUCIULIUKAS | Source = Ntfs | ID = 262199
Description = The file system structure on the disk is corrupt and unusable. Please
run the chkdsk utility on the volume C:.


Hard drive problem. Let's run a disk check and see if we can fix it:

1. Double-click My Computer, and then right-click the hard disk that you want to check. C:
2. Click Properties, and then click Tools.
3. Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed,
4. Check both boxes and then click Start.
You will receive the following message:
The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer?
Click Yes to schedule the disk check, but don't restart yet.

Right click on (My) Computer and select Manage (Continue) Then the Event Viewer. Next select Windows Logs. Right click on System and Clear Log, Clear. Repeat for Application. Reboot. The disk check will run and will probably take an hour or more to finish.


Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator. Then type (with an Enter after each line).

sfc /scannow

(SPACE after sfc. This will check your critical system files. Does this finish without complaint? IF it says it couldn't fix everything then:

Copy the next two lines:

findstr /c:"[SR]" \windows\logs\cbs\cbs.log > \windows\logs\cbs\junk.txt
notepad \windows\logs\cbs\junk.txt

Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue. Right click and Paste or Edit then Paste and the copied line should appear.
Hit Enter. Copy and paste the text from notepad or if it is too big, just attach the file.)




1. Please download the Event Viewer Tool by Vino Rosso
http://images.malwar...om/vino/VEW.exe
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.

Run OTL, Quickscan and post the log (you will only get one this time)

Ron
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#3
astuxzz

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hi Ron,

thank you for your time. i followed the steps 1 to 4 and cleared the logs however no scan started after i have rebooted my laptop.i repeated the same steps in both the safe and normal modes. still no scan initiated in safe mode and froze as usual in normal mode. tried looking in the scheduled tasks and it doesn't appear in the list.
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#4
RKinner

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You can try to run check disk from Safe Mode with Command Prompt:


chkdsk  /r


To get into Safe Mode with Command Prompt:

Reboot and when you see the maker's logo, hear a beep or it talks about F8, start tapping the F8 key slowly. Keep tapping until the Safe Mode Menu appears and choose Safe Mode with Command. Login with your usual login.

You can also try:

Hit F8 over and over as soon as your boot up screen appears. (The computer one, which appears before the Windows one.)
This will take you to a DOS-like screen. Select Repair Recovery Manager. (You may be prompted to log in as an administrator user so that you can access the Command Prompt.)
Form the Repair Recover Manager, select Command Prompt. This will start a command prompt window in the X: drive.
Enter C: to switch to the C drive.
Enter chkdsk /f (or chkdsk /r)
When asked to force a dismount, enter Y
The disk will now be checked.
Note the results and close the command prompt. (Mine couldn't save the results to the logfile, because it was on the C drive. Not a train smash.)
Reboot.




Can you run the sfc /scannow command?
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#5
astuxzz

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good morning,

i've tried running chkdsk /r through safe mode with command prompt. the same result as before: schedules the scan after next reboot but no scan window opens when i restart. does the scan maybe run in the background without showing.
also tried the second option, however dont seem to have an option for repair recovery manager when i press F8. the only options are SAFE MODE, SAFE MODE NETWORKING, SAFE MODE COMMAND, ENABLE BOOT LOGGING, ENABLE VGA MODE, LAST KNOWN GOOD, DIRECTORY SERVICES RESTORE MODE, DEBUGGING MODE, DISABLE AUTOMATIC RESTART ON SYSTEM FAILURE, START WINDOWS NORMALY, REBOOT, RETURN to OS CHOICES MENU. after i choose one of these options and press enter it asks me to select operating system: either Microsoft recovery console or Microsoft XP professional.

Asta
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#6
RKinner

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Disk Check does not run in the background. It has to take over full control of the hard drive. When it runs you just see a black screen with some text that tells you it is working and how far it has gotten.

Try booting into the Microsoft recovery console instead of regular windows. If you need more time to select the recovery console: Start, Settings, Control Panel, System, Advanced, Startup and Recovery -Settings, and change the Time to Display the List of Operating Systems from two to 10 seconds. OK
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#7
astuxzz

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when i booted into recovery console it came up with an error message in blue background saying:
a problem has been detected and windows has been shut down to prevent damage to your computer.
if this is the first time you've seen this stop error screen, restart your computer. if this screen appears again follow these steps: check for viruses on your computer. remove any newly installed hard drives or hard drive controllers. check your hard drive to make sure it is properly configured and terminated. run CHKDSK /F to check for hard drive corruption. then restart.

this is the first time i've seen this screen.and ive not installed anything on my laptop for ages.
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#8
RKinner

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Just more hard drive corruption I'm afraid. About all you can do is pull the drive and use a USB adapter to connect it to another PC and run check disk on it that way unless you have an XP disk you can boot from.

Do you know who makes your drive? Seagate has a nice program that can be burnt to a CD and then booted from that will check and repair the drive. I assume you can get it to go into BIOS/CMOS setup and that it will not crash no matter how long it stays in that mode.
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#9
astuxzz

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to be honest i have just moved to a new country so don't know anyone yet who would let me use their computer to connect to and i dont have an xp cd. i dont know who makes my drivers. would i find this info on my laptop.can i still try that program that repairs the drivers no matter who makes them?
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#10
astuxzz

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oh and yes i can enter BIOS setup ok.
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#11
RKinner

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If you go into BIOS setup you should be able to find the part number of your hard drive. If you tell me the number I can tell you if there is a program to test it tho without a friend to burn the CD I'm not sure what good it will do you.

What country are you in?
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#12
astuxzz

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i will ask if i can use one of the computers at work for that.otherwise im not quite sure which number you meant but i got these two: HDD1 MODEL NAME TOSHIBA MK1646GSX. or the OPTICAL DISK DRIVE MATSHITA DVD-RAM UJ-85OS.im guessing its the first one. i am in germany at the moment.
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#13
RKinner

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MK1646GSX is your hard drive. The other is your CD/DVD.

Toshiba is a problem. They do not make a drive test program. People usually use the Hitachi one but it needs for Windows to work. Some people say you can use the Seagate Seatools for DOS program which can be burned to a CD and booted from:
http://www.seagate.c...ols-dos-master/
I'm not sure it will work. Seems last time I tried it that it wanted to work with only Seagate and Maxell drives.

You should be able to use Hiren's Boot CD.
There is a program on it called HDDScan which will test most drives. (I think Hiren's also includes Seatools for DOS)
http://www.hirensbootcd.org/download/
This a BIG! Zip File so save it. Then right click on it and Extract all. Put a blank CD in the drive and then double click on BurnToCD.cmd. When it finishes you boot off it and run the MiniXP program. This will give you a fake XP desktop. (If the MiniXp won't work that means that the harddrive is unusable.) Start, All Programs and hunt around until you find HDDScan. Probably under Hard Disk Tools. I think one of the tests it has is called Verify. It will also tell you the model of the hard drive. Hiren's is a good CD to have as it contains a lot of useful tools and allows you to access your data even if Windows isn't working. Perhaps the MiniXP program will allow you to run chkdsk /r c: ? Never tried it.

Replacing your harddrive is going to be a problem. It's the older PATA/IDE style and not a SATA drive which is what you will usually see in stores. I did find one on Amazon.de for a decent price. http://www.amazon.de...e/dp/B0037NYQ7K (You need to look for 2,5 zoll, intern and PATA. You can get a bigger drive than 250 GB if you want to add some space (but it will probably be very expensive). Just make sure it is PATA. In order to clone it, you will need an IDE to USB adapter something like this:
http://www.amazon.de.../dp/B004MUDS4Y/

Hiren's has a CloneDisk program if the new drive doesn't come with one. The last time I tried to use Western Digital's boot from CD tool it did not work.

Changing out the hard drive usually just requires a small Phillips screwdriver. Sometimes on the older laptops the hard drive will have an adapter on the IDE connection which you will need to pry off and move to the new drive.
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#14
astuxzz

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hi
thank you very much.i will try all the options that you suggested in a couple of days as working 12hr days at the moment. my laptop is an oldie however this is probably the first real problem i had with it:(
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#15
astuxzz

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ok i got the hirens cd and i have tried booting from it, but it just says: media test failure, check cable. exiting PXE ROM. operating system not found. not quite sure where to go from here.buy and replace my hard drive?
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