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Trojan, please help.You guys must know this one...

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I've followed instructions from other cases solutions but it does not seem to apply for me. My computer seems to be running fine after running a few processes until the next morning when I start it back up.

I also seem to keep getting pop-ups and the program Web Offer will not uninstall off my computer. When I go to Add/Remove Programs, Web Offer is there but it does not show size info and when I press the Uninstall button, it flashes for a sec but it stays the same.

Please help...

Below is my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 11:15:09 AM, on 6/8/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [aupr] C:\WINDOWS\System32\aupr.exe
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O15 - Trusted Zone: http://www.neededware.com
O23 - Service: Workstation Service Library (Microsoft Locator Service) - Unknown owner - C:\WINDOWS\wkssvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


Thank you very much in advanced for any help you can provide me in this matter.
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I posted here looking for help in removing a couple of trojans and some adware. My post is no more.

Can anyone help me?
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Welcome hiatus to Geeks to Go!

Your topic didn't disappear, I merged them together for you to see.

RIGHT-CLICK HERE and Save As (In IE it's "Save Target As") in order to download DelDomains.inf to your desktop.
To use: RIGHT-CLICK DelDomains.inf and select: Install (no need to restart)
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.


Copy everything in the quote box below (Starting with REGEDIT4) and paste it into notepad. Go up to "File > Save As" and click the drop-down box to change the 'Save As Type' to 'All Files'. Save it as fixme.reg on your desktop.



Double-click fixme.reg on your desktop. When asked if you want to merge with the registry click YES. After the merged successfully prompt please continue with the instructions below.


Please download the Killbox by Option^Explicit.

Save it to your desktop.

Run Killbox.exe.

Select "Delete on Reboot".

Copy the file names below to the clipboard by highlighting ALL of them then press CTRL + C


Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "OK" at the PendingRenameOperations prompt. If your computer does not restart automatically, please restart it manually.


Download Ewido Security Suite
  • Install ewido security suite
  • Launch ewido, there should be a big E icon on your desktop, double-click it.
  • The program will prompt you to update click the OK button
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Click on Start
The update will start and a progress bar will show the updates being installed.

Once the updates are installed do the following:
  • Reboot into Safe Mode, you can do this by restarting your computer, then contiunally tapping F8 until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter. Then, run Ewido.
  • Click on scanner
  • Make sure the following boxes are checked before scanning:
    • Binder
    • Crypter
    • Archives
  • Click on Start Scan
  • Let the program scan the machine
While the scan is in progress you will be prompted to clean files, click OK

Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report
  • Save the report to your desktop
Reboot into normal mode.


After your computer reboots, post a new HiJackThis log together with the scanlog from Ewido. There is more to be done.

As there has been no reply from the original poster for more than two weeks this topic is now closed.

If you are the original poster and still need assistance, please send me a PM.

Edited by g2i2r4, 26 June 2005 - 04:08 PM.

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