[BarbaraLewis]

Hi all

I'm using Lenovo laptop with windows 7 professional x64bit.
It's very slow on startup and sometimes giving me a black screen after windows logon but eventualy comes right.
Sometimes it also freezes and i can't to anything. then need to take out the battery to startup again.
I have got AVG 2013 with pc tune up, but startup still too slow.
Can you please help? is there something wrong with my laptop. Bought it 2years ago and giving me headaches.
I am not very good with computer programs.. hope you can help
Thanx in advance
Barbara

Edited by BarbaraLewis, 26 September 2013 - 10:18 AM.

[Advertisements]

Hi

Let's take a closer look to your startup.

Get autoruns by Sysinternals from here

Download, Save and Run the program by right clicking and Run As Admin.
Wait until it completes scanning. A notice Ready should appear in the left lower corner.
Go to File -> Save -> Filetype *.txt and name it.

Attach the file to your reply.

[Naathim]

Hi

Let's take a closer look to your startup.

Get autoruns by Sysinternals from here

Download, Save and Run the program by right clicking and Run As Admin.
Wait until it completes scanning. A notice Ready should appear in the left lower corner.
Go to File -> Save -> Filetype *.txt and name it.

Attach the file to your reply.

[BarbaraLewis]

Hi Naathim

Thanx for the warm welcome

I did download autorun and it saved in a zipped folder containing 4 different files.
wich one should i run and it doesnt give me the option to right click and run as admin

[Naathim]

Yes, sorry. My mistake - I should provide a direct link to standalone app, not to a zipped file.

Unzip it and please run autoruns.exe.

[BarbaraLewis]

I extract it and it still gives me 4 files. thereis no autorun exe file only autoruns html, autoruns app, autorunsc app and eula txt doc.
Itook the second autorun app. tried to upload but file to big..

[Naathim]

Autorun app is the same as autorun.exe - probably you have hiding known filetypes extensions turned on.

Please make sure that you saved it as a txt file, it shouldn't take so much space there.
Follow directly my instructions about this in post #2.

[BarbaraLewis]

I have done that. sorry for taking so much of your time.
Did you get the txt file?

Attached Files

•  AutoRuns.txt   104.58KB   130 downloads

Edited by BarbaraLewis, 26 September 2013 - 11:58 AM.

[Naathim]

Yes, I did.

As I am currently accesing from dumbphone, I will be able to analyze it later. Please wait patiently

And no worries - I'm very glad that I can help

Edited by Naathim, 26 September 2013 - 12:06 PM.

[Naathim]

Please download the enclosed file:
 fix.reg   702bytes   121 downloads

Save it to your desktop.
Right-click on it and choose Merge option.

Reboot your computer. Any changes?

[BarbaraLewis]

hi again

Sorry was busy for a while. i did that but no change. even took longer than usual.

i wonder what causes the problem. do u have an idea?

[BarbaraLewis]

Can someone pleeeeease help me with this problem?

[SleepyDude]

Hi,

Let's take a look...

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Devices (Only Problems)
• List Minidump Files

Click on Go.

Post the resulting log in your next reply.

[BarbaraLewis]

Hi Sleepydude

If i run Minitoolbox like you said,would i still be able to connect to my D Linkk Model DSL- 2750U
i'm doing uncapped from telkom and they configured my router settings. Just making sure.
so it's save to run the Minitoolbox?

[Naathim]

MiniToolBox won't affect anything with your router. Run it and post the resulting report

[BarbaraLewis]

Hi again Naatand Sleepydude

Thanx again for helping i realy do appreciate.
I ran the minitoolbox but now when i push the attachments button it wont work

Edited by BarbaraLewis, 27 September 2013 - 01:27 AM.