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HELP PLEASE! LAPTOP IS CRAZY! [Solved]


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#1
ColleenB

ColleenB

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Hi. Let me say in advance, Thank you for any help you can give. My laptop is a Compaq CQ60. It runs windows vista. 32bit. Anyways recently my laptop has been going crazy. First it hangs up all the time. It freezes. It is very slow. Yesterday it opened s bunch browser windows real fast, like 100+, before I could close any. I had to do a forced shutdown. It did it again when it restarted. When I check windows task manager, there are like 78 processes going and I am not sure which ones to close. It also runs out of cpu and memory all the time. I dont know what to do. I want to throw it out the window because I am so frustrated. I have been letting my grown grandson use it and this is the way it came back to me. I dont want to have to restore it to factory condition if I dont have to. Please help if you can. Here is a copy of the OTL log:

OTL logfile created on: 9/28/2013 10:07:01 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Colleen\Downloads
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.93 Gb Total Physical Memory | 1.64 Gb Available Physical Memory | 56.05% Memory free
6.09 Gb Paging File | 4.66 Gb Available in Paging File | 76.59% Paging File free
Paging file location(s): c:\pagefile.sys 3300 9000 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 287.17 Gb Total Space | 62.57 Gb Free Space | 21.79% Space Free | Partition Type: NTFS
Drive D: | 10.92 Gb Total Space | 1.78 Gb Free Space | 16.26% Space Free | Partition Type: NTFS

Computer Name: COLLEENS-COMPAQ | User Name: Colleen | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/09/28 10:06:49 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Colleen\Downloads\OTL (1).exe
PRC - [2013/06/20 18:05:14 | 000,295,376 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\NisSrv.exe
PRC - [2013/06/20 18:05:14 | 000,022,208 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\MsMpEng.exe
PRC - [2013/06/20 17:25:44 | 000,995,176 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Security Client\msseces.exe
PRC - [2012/11/28 17:37:22 | 000,059,280 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
PRC - [2012/11/28 17:23:06 | 000,059,280 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
PRC - [2012/11/28 15:13:16 | 000,059,280 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe
PRC - [2012/02/29 07:03:02 | 000,249,440 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Windows\System32\spool\drivers\w32x86\3\E_FATIICE.EXE
PRC - [2011/12/12 00:00:00 | 000,122,000 | ---- | M] (Seiko Epson Corporation) -- C:\Windows\System32\escsvc.exe
PRC - [2011/10/31 14:25:08 | 001,058,400 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Program Files\EPSON Software\Event Manager\EEventManager.exe
PRC - [2011/06/09 13:01:00 | 000,521,600 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
PRC - [2009/04/10 23:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/10/06 09:54:52 | 000,365,952 | ---- | M] () -- C:\Program Files\SMINST\BLService.exe
PRC - [2006/12/19 18:23:20 | 000,094,208 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Program Files\Common Files\EPSON\EBAPI\eEBSvc.exe


========== Modules (No Company Name) ==========

MOD - [2012/08/27 22:33:32 | 000,087,912 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2012/08/27 22:33:08 | 001,242,512 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2008/06/12 00:00:38 | 000,237,568 | ---- | M] () -- C:\Program Files\Adobe\Reader 9.0\Reader\sqlite.dll


========== Services (SafeList) ==========

SRV - [2013/09/19 18:25:46 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/06/20 18:05:14 | 000,295,376 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV - [2013/06/20 18:05:14 | 000,022,208 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV - [2011/12/12 00:00:00 | 000,122,000 | ---- | M] (Seiko Epson Corporation) [Auto | Running] -- C:\Windows\System32\escsvc.exe -- (EpsonScanSvc)
SRV - [2011/06/09 13:01:00 | 000,521,600 | ---- | M] (SEIKO EPSON CORPORATION) [Auto | Running] -- C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe -- (EpsonCustomerParticipation)
SRV - [2008/10/06 09:54:52 | 000,365,952 | ---- | M] () [Auto | Running] -- C:\Program Files\SMINST\BLService.exe -- (Recovery Service for Windows)
SRV - [2008/01/20 19:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2006/12/19 18:23:20 | 000,094,208 | ---- | M] (SEIKO EPSON CORPORATION) [Auto | Running] -- C:\Program Files\Common Files\EPSON\EBAPI\eEBSvc.exe -- (EpsonBidirectionalService)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | System | Stopped] -- C:\Windows\system32\drivers\NIS\1000000.07D\SRTSPX.SYS -- (SRTSPX)
DRV - File not found [File_System | System | Stopped] -- C:\Windows\system32\drivers\NIS\1000000.07D\SRTSP.SYS -- (SRTSP)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20080829.024\NAVEX15.SYS -- (NAVEX15)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20080829.024\NAVENG.SYS -- (NAVENG)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - [2013/06/18 21:50:08 | 000,107,392 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\NisDrvWFP.sys -- (NisDrv)
DRV - [2011/05/13 04:21:06 | 000,136,808 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssadmdm.sys -- (ssadmdm)
DRV - [2011/05/13 04:21:06 | 000,121,064 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssadbus.sys -- (ssadbus)
DRV - [2011/05/13 04:21:06 | 000,114,280 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssadserd.sys -- (ssadserd)
DRV - [2011/05/13 04:21:06 | 000,012,776 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssadmdfl.sys -- (ssadmdfl)
DRV - [2009/04/10 22:06:26 | 000,019,968 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\WSDScan.sys -- (WSDScan)
DRV - [2009/04/10 21:45:24 | 000,113,664 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rmcast.sys -- (RMCAST)
DRV - [2009/02/24 19:42:14 | 000,116,736 | ---- | M] (MagicISO, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\mcdbus.sys -- (mcdbus)
DRV - [2009/01/20 07:49:26 | 000,142,848 | ---- | M] (Realtek Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Rtlh86.sys -- (RTL8169)
DRV - [2008/12/20 00:01:46 | 001,093,120 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\athr.sys -- (athr)
DRV - [2008/10/09 16:42:42 | 000,017,408 | ---- | M] (Windows ® Codename Longhorn DDK provider) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\KMWDFILTER.sys -- (KMWDFILTER)
DRV - [2008/10/03 04:39:28 | 000,222,208 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\CHDRT32.sys -- (CnxtHdAudService)
DRV - [2008/06/29 07:52:26 | 000,112,128 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\IntcHdmi.sys -- (IntcHdmiAddService)
DRV - [2008/01/20 19:23:21 | 000,016,896 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV - [2008/01/20 19:23:20 | 002,225,664 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\NETw3v32.sys -- (NETw3v32)
DRV - [2007/10/17 16:36:54 | 000,008,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\XAudio.sys -- (XAudio)
DRV - [2007/06/18 17:12:04 | 000,016,768 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\HpqKbFiltr.sys -- (HpqKbFiltr)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...resario&pf=cnnb
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...resario&pf=cnnb
IE - HKLM\..\SearchScopes,DefaultScope = {8B272995-911B-4F2E-B3F7-14F7BE89B3B6}
IE - HKLM\..\SearchScopes\{7B8038A4-534B-4BFA-B218-B65BEE167DA1}: "URL" = http://search.social...q={searchTerms}
IE - HKLM\..\SearchScopes\{83A5C533-9702-4876-BE37-6A946DB0A6E9}: "URL" = http://www.ask.com/w...}&l=dis&o=uscql
IE - HKLM\..\SearchScopes\{A23B6865-91F4-4D89-B386-7D1A3EFEF156}: "URL" = http://search.live.c...ms}&FORM=HPNTDF

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...resario&pf=cnnb
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://my.yahoo.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 2
IE - HKCU\..\URLSearchHook: - No CLSID value found
IE - HKCU\..\URLSearchHook: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - No CLSID value found
IE - HKCU\..\SearchScopes,DefaultScope = {8B272995-911B-4F2E-B3F7-14F7BE89B3B6}
IE - HKCU\..\SearchScopes\{7B8038A4-534B-4BFA-B218-B65BEE167DA1}: "URL" = http://search.social...q={searchTerms}
IE - HKCU\..\SearchScopes\{8B272995-911B-4F2E-B3F7-14F7BE89B3B6}: "URL" = http://search.condui...1211171084&UM=2
IE - HKCU\..\SearchScopes\{BAAA7AC1-A40D-4224-9BB9-B6348664DD6D}: "URL" = http://search.condui...q={searchTerms}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeLive,version=1.5: C:\Program Files\Microsoft\Office Live\npOLW.dll (Microsoft Corp.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@mozilla.zeniko.ch/PDFlite_Browser_Plugin: C:\Program Files\PDFlite\npPdfViewer.dll (Simon Bünzli)
FF - HKLM\Software\MozillaPlugins\@oberon-media.com/ONCAdapter: C:\Program Files\Common Files\Oberon Media\NCAdapter\1.0.0.14\npapicomadapter.dll File not found
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@videolan.org/vlc,version=2.0.4: C:\Program Files\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF - HKCU\Software\MozillaPlugins\@mozilla.zeniko.ch/PDFlite_Browser_Plugin: C:\Program Files\PDFlite\npPdfViewer.dll (Simon Bünzli)



========== Chrome ==========

CHR - default_search_provider: ()
CHR - default_search_provider: search_url =
CHR - default_search_provider: suggest_url =
CHR - homepage: 28.0.1500.71,settings:{aakhlmakppmkkmfkoibponkmmpgpmjgl:{blacklist:true},aandpgohbohmlknpjbblpmoladhoochg:{blacklist:true},aangdcfipmfploijfkoonkajgpdkfmbm:{blacklist:true},abciiempgohamehppammbkhkicmkgkob:{blacklist:true},abfclfmhaemoockhhinpplncjehfpdbd:{blacklist:true},abidmaanmbfeddegmapgpjhdmgjaloen:{blacklist:true},acchaoeabgiclhngknbkegekbfphgndl:{blacklist:true},acmpfcamncegnhjdeiodgilikjafcamg:{blacklist:true},acomnmbomlajgjbcijkflekoojdfcldj:{blacklist:true},aconhjfogglfnkjhkjipaifepjklolog:{blacklist:true},aebfkgcamgnimcbnbiopgdakknjgggnm:{blacklist:true},aemcjbfajnnmhblifaejadoecfoaebld:{blacklist:true},afenhmponmfmdmbmccbmglppcmjhmhmh:{blacklist:true},aglmapjbjphdidmnileogpjkgpdoliep:{blacklist:true},agmhonoepgcnakccfpidhjehlocaeaaj:{blacklist:true},agodbcffjkjcnceklapkjfcmkfepmbgm:{blacklist:true},ahfgeienlihckogmohjhadlkjgocpleb:{active_permissions:{api:[management,webstorePrivate]},app_launcher_ordinal:n,creation_flags:1,from_bookmark:false,from_webstore:false,install_time:13018054134769000,location:5,manifest:{app:{launch:{web_url:https://chrome.google.com/webstore},urls:[https://chrome.googl...cription:Chrome Web Store,icons:{128:webstore_icon_128.png,16:webstore_icon_16.png},key:MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCtl3tO0osjuzRsf6xtD2SKxPlTfuoy7AWoObysitBPvH5fE1NaAA1/2JkPWkVDhdLBWLaIBPYeXbzlHp3y4Vv/4XG+aN5qFE3z+1RU/NqkzVYHtIpVScf3DjTYtKVL66mzVGijSoAIwbFCC3LpGdaoe6Q1rSRDp76wR6jjFzsYwQIDAQAB,name:Store,permissions:[webstorePrivate,management],version:0.2},page_ordinal:n,path:C:\\Program 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searchable email with less 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Photo Gallery,path:C:\\Program Files\\Windows Live\\Photo Gallery\\NPWLPG.dll,version:15.4.3502.0922_ship.wlx.w4m4 (ship)},{enabled:true,name:Google Update,path:C:\\Users\\Colleen\\AppData\\Local\\Google\\Update\\1.3.21.123\\npGoogleUpdate3.dll,version:1.3.21.123},{enabled:true,name:Shockwave for Director,path:C:\\Windows\\system32\\Adobe\\Director\\np32dsw.dll,version:11.0r465},{enabled:true,name:Silverlight Plug-In,path:c:\\Program Files\\Microsoft Silverlight\\5.1.10411.0\\npctrl.dll,version:5.1.10411.0},{enabled:true,name:Windows Presentation Foundation,path:c:\\Windows\\Microsoft.NET\\Framework\\v3.5\\Windows Presentation Foundation\\NPWPF.dll,version:3.5.30729.1 built by: SP},{enabled:true,name:Adobe Flash Player},{enabled:false,name:Adobe Reader},{enabled:true,name:Adobe Shockwave Player},{enabled:true,name:Chrome PDF Viewer},{enabled:true,name:Chrome Remote Desktop Viewer},{enabled:true,name:DivX Plus Web Player},{enabled:true,name:DivX VOD Helper Plug-in},{enabled:true,name:Google Update},{enabled:true,name:Microsoft Office},{enabled:true,name:Native Client},{enabled:true,name:Silverlight},{enabled:true,name:SumatraPDF Browser Plugin},{enabled:true,name:VLC Web Plugin},{enabled:true,name:Windows Live? Photo Gallery},{enabled:true,name:Windows Presentation Foundation}],removed_old_component_pepper_flash_settings:true},profile:{avatar_index:0,content_settings:{clear_on_exit_migrated:true,pref_version:1},exit_type:Normal,exited_cleanly:true,is_managed:false,name:First user,shortcut_created:true},session:{restore_on_startup:4,restore_on_startup_migrated:true,urls_to_restore_on_startup:[http://search.condui..._content:true}}
CHR - homepage: http://my.yahoo.com/?fr=yfp-t-403
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_1\
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_1\
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\fmeemomfelpigklppifflheakfpkfjjg\
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc\1.1.23_0\
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2006/09/18 14:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Microsoft Live Search Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (Microsoft Live Search Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll (Microsoft Corp.)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [EEventManager] C:\Program Files\Epson Software\Event Manager\EEventManager.exe (SEIKO EPSON CORPORATION)
O4 - HKLM..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe (Hewlett-Packard)
O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4 - HKLM..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe (Sun Microsystems, Inc.)
O4 - HKLM..\Run: [UpdateLBPShortCut] C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdateP2GoShortCut] C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdatePDIRShortCut] C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdatePSTShortCut] C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKCU..\Run: [ApplePhotoStreams] C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe (Apple Inc.)
O4 - HKCU..\Run: [EPLTarget\P0000000000000000] C:\Windows\System32\spool\DRIVERS\W32X86\3\E_FATIICE.EXE (SEIKO EPSON CORPORATION)
O4 - HKCU..\Run: [iCloudServices] C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe (Apple Inc.)
O4 - Startup: C:\Users\Colleen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe (MagicISO, Inc.)
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll (Sun Microsystems, Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Ranges: Range1 ([http] in Local intranet)
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} http://download.divx...owserPlugin.cab (Reg Error: Key error.)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_07)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{3D764665-6079-4B71-AC5B-2FAEB6DB1B7F}: DhcpNameServer = 192.168.1.254
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\img29.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\img29.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 14:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{79685fbe-251b-11e2-a9a1-001f16de1f34}\Shell - "" = AutoRun
O33 - MountPoints2\{79685fbe-251b-11e2-a9a1-001f16de1f34}\Shell\AutoRun\command - "" = F:\AutoRun.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2013/09/14 07:54:35 | 000,000,000 | ---D | C] -- C:\Users\Colleen\Desktop\Recipes
[2013/01/12 16:20:29 | 000,940,544 | ---- | C] (Apache Software Foundation) -- C:\Users\Colleen\AppData\Local\log4cxx.dll

========== Files - Modified Within 30 Days ==========

[2013/09/28 10:03:59 | 000,000,888 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/09/28 09:50:53 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2013/09/28 09:50:53 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2013/09/28 09:25:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/09/28 08:33:52 | 000,002,292 | ---- | M] () -- C:\Users\Colleen\2013 PAYEE REPORT FOR JACKSON.pdf
[2013/09/27 13:04:00 | 000,000,884 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/09/26 03:06:09 | 000,604,502 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2013/09/26 03:06:09 | 000,104,170 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2013/09/25 17:51:50 | 000,000,284 | ---- | M] () -- C:\ProgramData\hpqp.ini
[2013/09/25 17:50:55 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/09/25 17:50:52 | 3149,078,528 | -HS- | M] () -- C:\hiberfil.sys
[2013/09/17 08:17:10 | 000,049,664 | ---- | M] () -- C:\Users\Colleen\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2013/09/15 12:45:46 | 000,313,936 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2013/09/12 18:46:28 | 000,009,728 | ---- | M] () -- C:\Users\Colleen\Documents\Jacksons My Family.wps
[2013/09/12 18:46:28 | 000,000,930 | ---- | M] () -- C:\Users\Colleen\AppData\Roaming\wklnhst.dat

========== Files Created - No Company Name ==========

[2013/09/28 08:33:51 | 000,002,292 | ---- | C] () -- C:\Users\Colleen\2013 PAYEE REPORT FOR JACKSON.pdf
[2013/09/12 18:46:28 | 000,009,728 | ---- | C] () -- C:\Users\Colleen\Documents\Jacksons My Family.wps
[2013/07/17 00:48:34 | 000,000,258 | RHS- | C] () -- C:\Users\Colleen\ntuser.pol
[2013/03/23 16:46:35 | 000,000,044 | ---- | C] () -- C:\Windows\XP-300.ini
[2013/01/12 16:20:29 | 000,196,608 | ---- | C] () -- C:\Users\Colleen\AppData\Local\common_functions.dll
[2013/01/11 17:29:27 | 000,765,952 | ---- | C] () -- C:\Windows\System32\xvidcore.dll
[2013/01/11 17:29:27 | 000,180,224 | ---- | C] () -- C:\Windows\System32\xvidvfw.dll
[2012/11/30 08:36:01 | 000,007,052 | ---- | C] () -- C:\Users\Colleen\AppData\Local\d3d9caps.dat
[2012/11/19 19:15:06 | 000,000,930 | ---- | C] () -- C:\Users\Colleen\AppData\Roaming\wklnhst.dat
[2012/11/07 17:57:47 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2012/11/07 17:57:46 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2012/11/01 18:10:54 | 000,049,664 | ---- | C] () -- C:\Users\Colleen\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2012/11/01 04:44:31 | 000,000,284 | ---- | C] () -- C:\ProgramData\hpqp.ini
[2012/09/11 07:22:34 | 000,114,688 | ---- | C] () -- C:\Users\Colleen\AppData\Local\ie_runner_app.exe

========== ZeroAccess Check ==========

[2006/11/02 05:54:22 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 10:47:00 | 011,586,048 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2009/04/10 23:28:19 | 000,614,912 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/04/10 23:28:25 | 000,347,648 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2013/01/03 20:58:12 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\EA
[2013/07/31 12:18:22 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\Epson
[2013/08/06 12:32:08 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\GetRightToGo
[2013/03/23 16:46:41 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\Leadertech
[2013/01/03 20:56:36 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\Oberon Media
[2013/08/06 12:25:29 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\paywin
[2012/11/05 05:25:50 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\PDFlite
[2012/11/26 22:57:08 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\Template
[2013/02/04 10:03:20 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\Unity
[2013/09/08 02:10:09 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\uTorrent
[2013/08/11 16:54:27 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\Voodoo
[2013/08/11 17:02:56 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\WildPower

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 353 bytes -> C:\ProgramData\Temp:1DF79F4B

< End of report >

Thank you again for any advice or help you can give me.... ColleenB
  • 0

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#2
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
OK I can see the problem, I would like you to run these two small programmes first and then I would like a fresh OTL scan. OTL will only produce one log

Use Internet explorer to download these programmes not Chrome

Please download Junkware Removal Tool to your desktop.
  • Right-mouse click JRT.exe and select "Run as Administrator" the tool will open and start scanning your system
  • please be patient as this can take a while to complete depending on your system's specifications
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • post the contents of JRT.txt into your next message.

THEN

Download AdwCleaner from here to your desktop
Run AdwCleaner and select Scan on completion of the scan press clean

Posted Image

Once done select the report button and post the log


FINALY

A fresh OTL log

  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.

    Posted Image
  • Select All Users
  • Under the Custom Scan box paste this in

    netsvcs
    BASESERVICES
    %SYSTEMDRIVE%\*.exe
    /md5start
    services.*
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    /md5stop
    dir "%systemdrive%\*" /S /A:L /C
    CREATERESTOREPOINT

  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open one notepad window..
  • Post all logs

  • 0

#3
ColleenB

ColleenB

    Member

  • Topic Starter
  • Member
  • PipPip
  • 36 posts
Thank you, thank you for getting back to me so very fast and for the help youre giving me. Ok I did what you said and here are the logs:

1st one: JRT

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.3 (09.27.2013:1)
OS: Windows Vista ™ Home Premium x86
Ran by Colleen on Sat 09/28/2013 at 10:49:58.24
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\defaulttabbho.defaulttabbrowser
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\defaulttabbho.defaulttabbrowser.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\defaulttabbho.defaulttabbrowseractivex
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\defaulttabbho.defaulttabbrowseractivex.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\freecauseurlsearchhook.fctoolbarurlsearchhook
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\freecauseurlsearchhook.fctoolbarurlsearchhook.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{38495740-0035-4471-851E-F5BBB86AB085}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{72D89EBF-0C5D-4190-91FD-398E45F1D007}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\defaulttabbho.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Failed to delete: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{FB684D26-01F4-4D9D-87CB-F486BEBA56DC}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\ilivid
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\pc optimizer pro
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\competeinc
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\conduit
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\conduitsearchscopes
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\crossrider
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\freecause
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\pricegong
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\smartbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1BB8B3AE-757D-443F-B3A4-0629E709B0D9}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\domaiq
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\freeze.com
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\pc optimizer pro
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\tarma installer
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\applications\ilividsetup.exe
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{FB684D26-01F4-4D9D-87CB-F486BEBA56DC}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{A1E28287-1A31-4B0F-8D05-AA8C465D3C5A}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\FCTB000100565.FCTB000100565Pos
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\FCTB000100565.FCTB000100565Pos.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\FCTB000100565.IEToolbar
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\FCTB000100565.IEToolbar.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\FCTB000100565.JSOptionsImpl
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\FCTB000100565.JSOptionsImpl.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\FCTB000100565.FCTB000100565Pos
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\FCTB000100565.FCTB000100565Pos.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\FCTB000100565.IEToolbar
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\FCTB000100565.IEToolbar.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\FCTB000100565.JSOptionsImpl
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\FCTB000100565.JSOptionsImpl.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Toolbar.CT3272810
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Toolbar.CT3289847
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110111981166}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110111981166}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{8B272995-911B-4F2E-B3F7-14F7BE89B3B6}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{BAAA7AC1-A40D-4224-9BB9-B6348664DD6D}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{A23B6865-91F4-4D89-B386-7D1A3EFEF156}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Successfully deleted: [Registry Key] "hkey_current_user\software\apn pip"



~~~ Files

Successfully deleted: [File] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ebay.lnk"
Successfully deleted: [File] "C:\end"



~~~ Folders

Successfully deleted: [Folder] C:\Users\Colleen\AppData\LocalLow\FCTB000100565
Successfully deleted: [Folder] "C:\ProgramData\boost_interprocess"
Successfully deleted: [Folder] "C:\ProgramData\pc optimizer pro"
Successfully deleted: [Folder] "C:\ProgramData\tarma installer"
Successfully deleted: [Folder] "C:\Users\Colleen\appdata\local\apn"
Successfully deleted: [Folder] "C:\Users\Colleen\appdata\local\conduit"
Successfully deleted: [Folder] "C:\Users\Colleen\appdata\local\cre"
Successfully deleted: [Folder] "C:\Users\Colleen\appdata\local\deal vault"
Successfully deleted: [Folder] "C:\Users\Colleen\appdata\local\swvupdater"
Successfully deleted: [Folder] "C:\Users\Colleen\appdata\locallow\conduit"
Successfully deleted: [Folder] "C:\Users\Colleen\appdata\locallow\pricegong"
Successfully deleted: [Folder] "C:\Program Files\conduit"
Successfully deleted: [Folder] "C:\Windows\system32\ai_recyclebin"
Successfully deleted: [Folder] "C:\ProgramData\ask"



~~~ Chrome

Successfully deleted: [Folder] C:\Users\Colleen\appdata\local\Google\Chrome\User Data\Default\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 09/28/2013 at 10:52:43.08
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Heres the next...

2nd one: AdwCleaner

# AdwCleaner v3.005 - Report created 28/09/2013 at 11:00:51
# Updated 22/09/2013 by Xplode
# Operating System : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# Username : Colleen - COLLEENS-COMPAQ
# Running from : C:\Users\Colleen\Downloads\adwcleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97D69524-BB57-4185-9C7F-5F05593B771A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Headlight
Key Deleted : HKLM\Software\CompeteInc
Key Deleted : HKLM\Software\PIP
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\pc optimizer pro

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16506


-\\ Google Chrome v29.0.1547.76

[ File : C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : icon_url
Deleted : search_url
Deleted : suggest_url
Deleted : keyword
Deleted : homepage

*************************

AdwCleaner[R0].txt - [1882 octets] - [28/09/2013 10:58:56]
AdwCleaner[S0].txt - [1648 octets] - [28/09/2013 11:00:51]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1708 octets] ##########


And the final one....

3rd one: OTL2

OTL logfile created on: 9/28/2013 11:15:13 AM - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Colleen\Downloads
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.93 Gb Total Physical Memory | 1.82 Gb Available Physical Memory | 61.95% Memory free
6.06 Gb Paging File | 5.01 Gb Available in Paging File | 82.62% Paging File free
Paging file location(s): c:\pagefile.sys 3300 9000 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 287.17 Gb Total Space | 62.84 Gb Free Space | 21.88% Space Free | Partition Type: NTFS
Drive D: | 10.92 Gb Total Space | 1.78 Gb Free Space | 16.26% Space Free | Partition Type: NTFS

Computer Name: COLLEENS-COMPAQ | User Name: Colleen | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/09/28 10:05:47 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Colleen\Downloads\OTL.exe
PRC - [2013/06/20 18:05:14 | 000,312,512 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\MpCmdRun.exe
PRC - [2013/06/20 18:05:14 | 000,022,208 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\MsMpEng.exe
PRC - [2013/06/20 17:25:44 | 000,995,176 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Security Client\msseces.exe
PRC - [2012/11/28 17:37:22 | 000,059,280 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
PRC - [2012/11/28 17:23:06 | 000,059,280 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
PRC - [2012/11/28 15:13:16 | 000,059,280 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe
PRC - [2012/02/29 07:03:02 | 000,249,440 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Windows\System32\spool\drivers\w32x86\3\E_FATIICE.EXE
PRC - [2011/12/12 00:00:00 | 000,122,000 | ---- | M] (Seiko Epson Corporation) -- C:\Windows\System32\escsvc.exe
PRC - [2011/10/31 14:25:08 | 001,058,400 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Program Files\EPSON Software\Event Manager\EEventManager.exe
PRC - [2011/06/09 13:01:00 | 000,521,600 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
PRC - [2009/04/10 23:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/10/06 09:54:52 | 000,365,952 | ---- | M] () -- C:\Program Files\SMINST\BLService.exe
PRC - [2006/12/19 18:23:20 | 000,094,208 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Program Files\Common Files\EPSON\EBAPI\eEBSvc.exe


========== Modules (No Company Name) ==========

MOD - [2012/08/27 22:33:32 | 000,087,912 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2012/08/27 22:33:08 | 001,242,512 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll


========== Services (SafeList) ==========

SRV - [2013/09/19 18:25:46 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/06/20 18:05:14 | 000,295,376 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV - [2013/06/20 18:05:14 | 000,022,208 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV - [2011/12/12 00:00:00 | 000,122,000 | ---- | M] (Seiko Epson Corporation) [Auto | Running] -- C:\Windows\System32\escsvc.exe -- (EpsonScanSvc)
SRV - [2011/06/09 13:01:00 | 000,521,600 | ---- | M] (SEIKO EPSON CORPORATION) [Auto | Running] -- C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe -- (EpsonCustomerParticipation)
SRV - [2008/10/06 09:54:52 | 000,365,952 | ---- | M] () [Auto | Running] -- C:\Program Files\SMINST\BLService.exe -- (Recovery Service for Windows)
SRV - [2008/01/20 19:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2006/12/19 18:23:20 | 000,094,208 | ---- | M] (SEIKO EPSON CORPORATION) [Auto | Running] -- C:\Program Files\Common Files\EPSON\EBAPI\eEBSvc.exe -- (EpsonBidirectionalService)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | System | Stopped] -- C:\Windows\system32\drivers\NIS\1000000.07D\SRTSPX.SYS -- (SRTSPX)
DRV - File not found [File_System | System | Stopped] -- C:\Windows\system32\drivers\NIS\1000000.07D\SRTSP.SYS -- (SRTSP)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20080829.024\NAVEX15.SYS -- (NAVEX15)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20080829.024\NAVENG.SYS -- (NAVENG)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - [2013/06/18 21:50:08 | 000,107,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\NisDrvWFP.sys -- (NisDrv)
DRV - [2011/05/13 04:21:06 | 000,136,808 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssadmdm.sys -- (ssadmdm)
DRV - [2011/05/13 04:21:06 | 000,121,064 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssadbus.sys -- (ssadbus)
DRV - [2011/05/13 04:21:06 | 000,114,280 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssadserd.sys -- (ssadserd)
DRV - [2011/05/13 04:21:06 | 000,012,776 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssadmdfl.sys -- (ssadmdfl)
DRV - [2009/04/10 22:06:26 | 000,019,968 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\WSDScan.sys -- (WSDScan)
DRV - [2009/04/10 21:45:24 | 000,113,664 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rmcast.sys -- (RMCAST)
DRV - [2009/02/24 19:42:14 | 000,116,736 | ---- | M] (MagicISO, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\mcdbus.sys -- (mcdbus)
DRV - [2009/01/20 07:49:26 | 000,142,848 | ---- | M] (Realtek Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Rtlh86.sys -- (RTL8169)
DRV - [2008/12/20 00:01:46 | 001,093,120 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\athr.sys -- (athr)
DRV - [2008/10/09 16:42:42 | 000,017,408 | ---- | M] (Windows ® Codename Longhorn DDK provider) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\KMWDFILTER.sys -- (KMWDFILTER)
DRV - [2008/10/03 04:39:28 | 000,222,208 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\CHDRT32.sys -- (CnxtHdAudService)
DRV - [2008/06/29 07:52:26 | 000,112,128 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\IntcHdmi.sys -- (IntcHdmiAddService)
DRV - [2008/01/20 19:23:21 | 000,016,896 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV - [2008/01/20 19:23:20 | 002,225,664 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\NETw3v32.sys -- (NETw3v32)
DRV - [2007/10/17 16:36:54 | 000,008,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\XAudio.sys -- (XAudio)
DRV - [2007/06/18 17:12:04 | 000,016,768 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\HpqKbFiltr.sys -- (HpqKbFiltr)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{7B8038A4-534B-4BFA-B218-B65BEE167DA1}: "URL" = http://search.social...q={searchTerms}
IE - HKLM\..\SearchScopes\{83A5C533-9702-4876-BE37-6A946DB0A6E9}: "URL" = http://www.ask.com/w...}&l=dis&o=uscql


IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com
IE - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://my.yahoo.com/
IE - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 2
IE - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\..\URLSearchHook: - No CLSID value found
IE - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\..\URLSearchHook: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - No CLSID value found
IE - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\..\SearchScopes,DefaultScope = {7B8038A4-534B-4BFA-B218-B65BEE167DA1}
IE - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\..\SearchScopes\{7B8038A4-534B-4BFA-B218-B65BEE167DA1}: "URL" = http://search.social...q={searchTerms}
IE - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeLive,version=1.5: C:\Program Files\Microsoft\Office Live\npOLW.dll (Microsoft Corp.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@mozilla.zeniko.ch/PDFlite_Browser_Plugin: C:\Program Files\PDFlite\npPdfViewer.dll (Simon Bünzli)
FF - HKLM\Software\MozillaPlugins\@oberon-media.com/ONCAdapter: C:\Program Files\Common Files\Oberon Media\NCAdapter\1.0.0.14\npapicomadapter.dll File not found
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@videolan.org/vlc,version=2.0.4: C:\Program Files\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF - HKCU\Software\MozillaPlugins\@mozilla.zeniko.ch/PDFlite_Browser_Plugin: C:\Program Files\PDFlite\npPdfViewer.dll (Simon Bünzli)



========== Chrome ==========

CHR - default_search_provider: ()
CHR - default_search_provider: search_url =
CHR - default_search_provider: suggest_url =
CHR - homepage: 28.0.1500.71,settings:{aakhlmakppmkkmfkoibponkmmpgpmjgl:{blacklist:true},aandpgohbohmlknpjbblpmoladhoochg:{blacklist:true},aangdcfipmfploijfkoonkajgpdkfmbm:{blacklist:true},abciiempgohamehppammbkhkicmkgkob:{blacklist:true},abfclfmhaemoockhhinpplncjehfpdbd:{blacklist:true},abidmaanmbfeddegmapgpjhdmgjaloen:{blacklist:true},acchaoeabgiclhngknbkegekbfphgndl:{blacklist:true},acmpfcamncegnhjdeiodgilikjafcamg:{blacklist:true},acomnmbomlajgjbcijkflekoojdfcldj:{blacklist:true},aconhjfogglfnkjhkjipaifepjklolog:{blacklist:true},aebfkgcamgnimcbnbiopgdakknjgggnm:{blacklist:true},aemcjbfajnnmhblifaejadoecfoaebld:{blacklist:true},afenhmponmfmdmbmccbmglppcmjhmhmh:{blacklist:true},aglmapjbjphdidmnileogpjkgpdoliep:{blacklist:true},agmhonoepgcnakccfpidhjehlocaeaaj:{blacklist:true},agodbcffjkjcnceklapkjfcmkfepmbgm:{blacklist:true},ahfgeienlihckogmohjhadlkjgocpleb:{active_permissions:{api:[management,webstorePrivate]},app_launcher_ordinal:n,creation_flags:1,from_bookmark:false,from_webstore:false,install_time:13018054134769000,location:5,manifest:{app:{launch:{web_url:https://chrome.google.com/webstore},urls:[https://chrome.googl...cription:Chrome Web Store,icons:{128:webstore_icon_128.png,16:webstore_icon_16.png},key:MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCtl3tO0osjuzRsf6xtD2SKxPlTfuoy7AWoObysitBPvH5fE1NaAA1/2JkPWkVDhdLBWLaIBPYeXbzlHp3y4Vv/4XG+aN5qFE3z+1RU/NqkzVYHtIpVScf3DjTYtKVL66mzVGijSoAIwbFCC3LpGdaoe6Q1rSRDp76wR6jjFzsYwQIDAQAB,name:Store,permissions:[webstorePrivate,management],version:0.2},page_ordinal:n,path:C:\\Program Files\\Google\\Chrome\\Application\\28.0.1500.71\\resources\\web_store,was_installed_by_default:false},ahjfgnikolodijnpakeknpilnemojlhc:{blacklist:true},aieglpnmmhleoenpbmfaffppfomgjmba:{blacklist:true},aieihijcjcccdiepockaiekhpflicdii:{blacklist:true},aifmjmboebdkdelpjenakhaodgneempp:{blacklist:true},ajlkjjdbgcjdiklbcomhnfghjigfccoh:{blacklist:true},ajneiojjdhceikkgmhnjhgaacpfhldpi:{blacklist:true},akadaakimgegecohlifeejdnnjbnobop:{blacklist:true},akbdojiajlefghcdclgkgmbbljamgehd:{blacklist:true},alcbnnpmipohgdllkkglhkbncijplago:{blacklist:true},aldalonecchncedclgcndcndgilaclnk:{blacklist:true},alfahpoknocfdebmiclonikapcnljlob:{blacklist:true},aljdncnajablgppdcfbehhmidlmbndda:{blacklist:true},amfgdngndpfldigimkcindjalokfnmem:{blacklist:true},amoobcjlpgloocplpikcldcpjjdnoeii:{blacklist:true},anmjpohfnlopdfaojooicpemopnliimn:{blacklist:true},aofechiiopolnegcjcddgedjabmkemhf:{blacklist:true},aojicjocmihiopalnhjikigammkhgckb:{blacklist:true},aokenbhllkgpooaacldiamnpmmgkjblo:{blacklist:true},apdebchnkegjokdjplmfmepcdgneemhe:{blacklist:true},apdmgffkfhjfeejmbjidennfjdkmmmbl:{blacklist:true},aphncaagnlabkeipnbbicmcahnamibgb:{blacklist:true},bccdgfmbcjkfkinkkagaflgdaoaamogo:{blacklist:true},bcddmcejgphfgofbpoocakaeapfomlek:{blacklist:true},bckhfnghfdponbaldednpnljadgfjecj:{blacklist:true},bdgijcibmhjjccgbdohofncdjcophknj:{blacklist:true},benclngoadbppljglhphhnfknoppmjoa:{blacklist:true},bhdkpmneahdelgdgfhddianklldfoell:{blacklist:true},bhkdpodceenlocjmmgodpbbpkafkpljc:{blacklist:true},bhmahaiplmeodpakkcchmolaihbhkpdl:{blacklist:true},biiponhbbifajapmbggbgaepiedinifm:{blacklist:true},bilgncckogfgfipdlejkffnbkgjkmflh:{blacklist:true},bioeopenmokdgbekbgpgnacecjmpckbb:{blacklist:true},bjihddggcgnblgojnmhpnngonofbnkaj:{blacklist:true},bkhafliomebnpccanacmlfaemgfiofko:{blacklist:true},bkkchglolnigbfncnbnnbhhempjkdpkf:{blacklist:true},bkplhcigeaiiliajeehehiikokgocbhb:{blacklist:true},bldgnkigdcpgnbfehgbameigoohecdfl:{blacklist:true},blpcfgokakmgnkcojhhkbfbldkacnbeo:{ack_external:true,app_launcher_ordinal:w,creation_flags:153,from_bookmark:true,from_webstore:true,install_time:13018054483717000,lastpingday:13017999569347000,location:1,manifest:{app:{launch:{container:tab,web_url:http://www.youtube.com/?feature=ytca},web_content:{enabled:true,origin:http://www.youtube.com}},current_locale:en_US,default_locale:en,description:The world's most popular online video 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Files\\Google\\Chrome\\Application\\28.0.1500.71\\resources\\chrome_app,was_installed_by_default:false},mhbffdldpckobeihgebaamjalehefnia:{blacklist:true},mhldlgmggplfkkjgpgjjpebflplpgekg:{blacklist:true},mickhiflmjglhpdpfigpkpjiipfdlphj:{blacklist:true},mikpklndmiopinkkmalgoophegfnmmfh:{blacklist:true},mjalegijammcloleihdmooifidcjggjp:{blacklist:true},mjgobkikdipfikmaoakdcdbicpioljgg:{blacklist:true},mjhlngjakabhonjagnlimeicooahajpl:{blacklist:true},mjolnadmlahbpepjaemohnkhpjkbhmef:{blacklist:true},mknjbohhleiicbpagpgmhoaigbblmnic:{blacklist:true},mkobblpffgbncfhijabakfafmkjdmmnm:{blacklist:true},mlmegahemifabfmdnndafagnncfbnahn:{blacklist:true},mlmmbepkgelpbenpobinockmiehdahai:{blacklist:true},mlnndjkcclbekgoebkenkdgiggaomaed:{blacklist:true},mlnoedbhndgbjcbeadjfnmjloejlgojk:{blacklist:true},mmjodihhmnpkldljaifiajmlnpflfhpm:{blacklist:true},mndoohjdoechinpkfbkolflbonciahfo:{blacklist:true},mnhcgaghminpdabllkbkecahjfkdiabk:{blacklist:true},mnichagcickblneeijmfnmoiakigmmhf:{blacklist:true},mnllienogacopjnkmhgnniopjpgjpopp:{blacklist:true},mogepbcllienegdibkfpmombhefhcoic:{blacklist:true},mokdlfbphidpiopnlfejpcmadcbomckn:{blacklist:true},mpcglemopeoeapmagdbeenepkdbajape:{blacklist:true},mpgehpkneknbopplhmmkfijfiniddipf:{blacklist:true},mplhbhmkccidaokcelbcbcmhhedebcng:{blacklist:true},mplpabdbfbloeiboikmdbnggfnjbjmlh:{blacklist:true},naopgnjebjeeedbbhcadkhkmeefmloho:{blacklist:true},nbfcehkihbmpebblmfkihadebllgfmgl:{blacklist:true},nbieffehfdniifkgdckbndjhojohbfjj:{blacklist:true},nckmikohoilfkcoahbjpbgbpegcjgngm:{blacklist:true},ncpdanjmicnihdlijomcggnnekloephc:{blacklist:true},ndhkiimgbjnendpcfbiadlifmangejoa:{blacklist:true},ndiogongcmocdgjciemhagfhpjamehpe:{blacklist:true},negkalblfongjbphdcbbhddlickhlamd:{blacklist:true},nepfiodmbijheamafkiglonfkjebdjmf:{blacklist:true},nfecfkjnlkbphobjbcnphimihniieehc:{blacklist:true},nhbfbnmmdjkjahhfdeklgphihfodfgnb:{blacklist:true},nhboiakpmibkbkbeehchlfkggmhphpnk:{blacklist:true},nhkmojkfnknbbmhbnacjdlodokeophkl:{blacklist:true},nhooocacdhkpbmoocdclodjlddcebfoe:{blacklist:true},nibohffepnilngkecenfdgnokfhmnkod:{blacklist:true},nidmbljkkcbdfklgdkklgjgmhejmbojn:{blacklist:true},nidodbfomffkfabciljelkbdiabkeehe:{blacklist:true},nifbebeekindefklojhchehidpikbjfc:{blacklist:true},nihhbeikpchdddoillfdcdinnnnllmna:{blacklist:true},nlefocohkhlgmjdhgkjgdodobmffjbod:{blacklist:true},nlgapikcofpablcmfgaoodlhiejiehhh:{blacklist:true},nloaaepkhcnmoakooihnefhhggbmemed:{blacklist:true},nmgpbidjnaebdlbdbpjggenmbaolmfoi:{blacklist:true},nmmnodocfckpoddcgihiihcdinaonckb:{blacklist:true},nmphbnbmgfccfhcmibikmhcgajjpelpf:{blacklist:true},nnioepmjbjjlflmdgjanlcmbjahljeeo:{blacklist:true},nochkknnbahbhmmknnmdhagelcnfagom:{blacklist:true},noefghcilkpcabnhhilojimkkjplhcnd:{blacklist:true},npadaghbcdejfngcjpbnoikajdnongca:{blacklist:true},npfpmgjnfcklmaipcffpjhapedmpjggj:{blacklist:true},npolaghondefgiomhkbiiompikfjneep:{blacklist:true},oafccdmmjdpialdmgenjfhijoondgncj:{blacklist:true},oakhllhnbcpgagdafgbninlpjdemdmjk:{blacklist:true},oanjogmonneelfpnfmdlalfddkeckdej:{blacklist:true},obfnipbbnnhkbafmdbbfpgfgbjmmkgpm:{blacklist:true},obgljnmbldahelaakfdbjkplokjoneip:{blacklist:true},obhplmafmpmelgapjjbfhcdkicnhakhf:{blacklist:true},oblicopoaionpjoapgjmmoncjadpdioh:{blacklist:true},ochmdkhojipfibbplgpeeggeimnagcfd:{blacklist:true},ocmhjnhildbnglmlfimkjnnfgddelacb:{blacklist:true},ocnlnkjmfnolmbclblfhfhcakldceiec:{blacklist:true},odeckaficnaplobiiaomegfbokokehhb:{blacklist:true},odefpckfdnfkeandbeccopcpncnbkonn:{blacklist:true},odnamglmogfldajnhkfodmloofeokcmm:{blacklist:true},oebmjchahlpmalnjpeagiibojcbfmema:{blacklist:true},oelhhkgiajkjfbccafjgggcpkbkjgpij:{blacklist:true},oghphhcagopecifjblgdcfihjnlcbcfc:{blacklist:true},ogjbodghhojomghbdfnlkppdagkfjede:{blacklist:true},oidjdpbndkjhmhmgdoggibcjnippkcgo:{blacklist:true},oilfokmpgejhjhecdjjpikloibggpenf:{blacklist:true},oimplfccampifgkgndlamabnkcibkngc:{blacklist:true},ojglppmhgfohhfeinlhklglifnbfebak:{blacklist:true},ojmdhklabgbnnkkilmkcfcemdhognifc:{blacklist:true},omceiakkomngangmllpgbjcoeloglald:{blacklist:true},omnicnmbagoinlpamknknbcgopadcoci:{blacklist:true},oncmkbmjpjlihkpbohlpmjghiiogmoie:{blacklist:true},onfbaaifbbahonepmednhkjbhdgogkbl:{blacklist:true},onjaecbdddgibdijafoemfiachlbcgkj:{blacklist:true},onpnpccdagncipgnoofbhchlbajcjnkd:{blacklist:true},oocfbmollajebjjpkahmlnclfhkjijea:{blacklist:true},ookcgejbfhcmcanfkfmmmpahflnlajbl:{blacklist:true},oomelpjfeldbopnleifpjibbpekflhlg:{blacklist:true},opnnngnphijodjhemhdafpnnpdjggofe:{blacklist:true},pajgiddgjidlcajihkjoacjbplimkgfe:{blacklist:true},pbdgmppmccanplobanhfkjndjkmmabgk:{blacklist:true},pbekednmpdekknlffkiopooofokfmkla:{blacklist:true},pbglijbamgmlcpnnpbfjkbdeheejjloj:{blacklist:true},pbipaboekjdfhkfifpkofbfnpbnlolji:{blacklist:true},pcaedgdgamlfffkfblocmakhgieggoak:{blacklist:true},pcojpoljjgnicbhaffkiphphplijgbcc:{blacklist:true},pdhjoamffhjhlkiiminjhmihalkfjaee:{blacklist:true},peahabnpipmmfiajjjhgfggbeigbmbgp:{blacklist:true},peiijdmlgbelnnmnkighhkpeihmmamio:{blacklist:true},pfaooklcbjnkgconjjepimkohgcjmdji:{blacklist:true},pfcelnbmkeoaeicedjomcjkcammlkdbk:{blacklist:true},pfckhplmfbblecglndaigpojefidapai:{blacklist:true},pfgmgcnbngcnhjddppmnloflcidemopc:{blacklist:true},pfhlnanelpgjbhndafjamnpfhkjadoip:{blacklist:true},pfoiaildicnbcjojocjlpcibenphhbln:{blacklist:true},pfonklmafadkmcedjlodommcoipgbcde:{blacklist:true},pgelifedkjaohmjehecojkfldinjlamn:{blacklist:true},pgjpnfpidejcmjibaaohcmehfohacckf:{blacklist:true},pgldfhecfiofkhnbgcncepnkjkeoahlk:{blacklist:true},pgmfkblbflahhponhjmkcnpjinenhlnc:{blacklist:true},pgmpnhbchhaningbkefchpdalnimjijd:{blacklist:true},phkpgooenaonkpnabopdbjjfmphclela:{blacklist:true},pihcfdffalbcnmbghijdfcaanagapelf:{blacklist:true},pjdhkkcnlbfebiokpeghfffajaabahfo:{blacklist:true},pjgbfgdpkbfimabdalhjmmeeelbmkcac:{blacklist:true},pjkljhegncpnkpknbcohdijeoejaedia:{ack_external:true,active_permissions:{api:[notifications]},app_launcher_ordinal:x,from_bookmark:false,from_webstore:true,granted_permissions:{api:[notifications]},install_time:13000795384665400,lastpingday:13017999569347000,location:1,manifest:{app:{launch:{container:tab,web_url:https://mail.google.com/mail/ca},urls:[*://mail.google.com/mail/ca]},current_locale:en_US,default_locale:en,description:Fast, searchable email with less spam.,icons:{128:128.png},key:MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDCuGglK43iAz3J9BEYK/Mz6ZhloIMMDqQSAaf3vJt4eHbTbSDsu4WdQ9dQDRcKlg8nwQdePBt0C3PSUBtiSNSS37Z3qEGfS7LCju3h6pI1Yr9MQtxw+jUa7kXXIS09VV73pEFUT/F7c6Qe8L5ZxgAcBvXBh1Fie63qb02I9XQ/CQIDAQAB,name:Gmail,options_page:https://mail.google.com/mail/ca/#settings,permissions:[notifications],update_url:http://clients2.google.com/service/update2/crx,version:7},page_ordinal:n,path:pjkljhegncpnkpknbcohdijeoejaedia\\7_1,state:1,was_installed_by_default:true},pjloefkigphblpjminnlpbhjchjafcfc:{blacklist:true},pkbbbncikcipejaiiiioboongndhmjgl:{blacklist:true},pkbkgagehkkoajkpgnmjegibihpalfdk:{blacklist:true},pkbkkendemaimikinaefldfljliecapm:{blacklist:true},pkcbihpffghlanbclfmkegjmbijcpobj:{blacklist:true},pkdlpbfmpolnhligegklimbccminkioc:{blacklist:true},pkhidkonipdjidjglnkfcfhnkfnlefbk:{blacklist:true},plfijddblbcdcnammpdmfccchkbdekmm:{blacklist:true},pmbjemmaclljifpmnlagkcgpbcipdldb:{blacklist:true},pnaaalnkbgjaphhmahecamecmaldknkc:{blacklist:true},pnaiiipilbpcceggeanphcpkkihnojan:{blacklist:true},pndadpldhngimdmhnajebjldbmcbpjol:{blacklist:true},pnnbdjcjeiobikdfikegpclkcimgafpp:{blacklist:true},pnpfkfanlgljpkpilhgiimfadggfmhcd:{blacklist:true},pnpgiaejfbdapllkchhgchjpdbcpiooa:{blacklist:true},pobponmhkpmphbnfhpjdagklbkmjhked:{blacklist:true},ppmfajacidhcjbddpgmcmigffpppcadd:{blacklist:true},klibnahbojhkanfgaglnlalfkgpcppfi:{ack_external:true}}},first_run_tabs:[http://www.google.co...ogle.com:true}}
CHR - homepage: http://www.google.com
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_1\
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_1\
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\fmeemomfelpigklppifflheakfpkfjjg\
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2006/09/18 14:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Microsoft Live Search Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (Microsoft Live Search Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll (Microsoft Corp.)
O3 - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [EEventManager] C:\Program Files\Epson Software\Event Manager\EEventManager.exe (SEIKO EPSON CORPORATION)
O4 - HKLM..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe (Hewlett-Packard)
O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4 - HKLM..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe (Sun Microsystems, Inc.)
O4 - HKLM..\Run: [UpdateLBPShortCut] C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdateP2GoShortCut] C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdatePDIRShortCut] C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdatePSTShortCut] C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKU\S-1-5-19..\Run: [WindowsWelcomeCenter] C:\Windows\System32\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [WindowsWelcomeCenter] C:\Windows\System32\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000..\Run: [ApplePhotoStreams] C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe (Apple Inc.)
O4 - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000..\Run: [EPLTarget\P0000000000000000] C:\Windows\System32\spool\DRIVERS\W32X86\3\E_FATIICE.EXE (SEIKO EPSON CORPORATION)
O4 - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000..\Run: [iCloudServices] C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe (Apple Inc.)
O4 - Startup: C:\Users\Colleen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe (MagicISO, Inc.)
O7 - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll (Sun Microsystems, Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O15 - HKU\.DEFAULT\..Trusted Ranges: Range1 ([http] in Local intranet)
O15 - HKU\S-1-5-18\..Trusted Ranges: Range1 ([http] in Local intranet)
O15 - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\..Trusted Ranges: Range1 ([http] in Local intranet)
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} http://download.divx...owserPlugin.cab (Reg Error: Key error.)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_07)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{3D764665-6079-4B71-AC5B-2FAEB6DB1B7F}: DhcpNameServer = 192.168.1.254
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\img29.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\img29.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 14:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{79685fbe-251b-11e2-a9a1-001f16de1f34}\Shell - "" = AutoRun
O33 - MountPoints2\{79685fbe-251b-11e2-a9a1-001f16de1f34}\Shell\AutoRun\command - "" = F:\AutoRun.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

NetSvcs: FastUserSwitchingCompatibility - File not found
NetSvcs: Ias - C:\Windows\System32\ias.dll (Microsoft Corporation)
NetSvcs: Nla - File not found
NetSvcs: Ntmssvc - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: SRService - File not found
NetSvcs: WmdmPmSp - File not found
NetSvcs: LogonHours - File not found
NetSvcs: PCAudit - File not found
NetSvcs: helpsvc - File not found
NetSvcs: uploadmgr - File not found

CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 30 Days ==========

[2013/09/28 10:58:50 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2013/09/28 10:49:54 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2013/09/15 04:14:01 | 002,382,848 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mshtml.tlb
[2013/09/15 04:13:58 | 000,607,744 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\msfeeds.dll
[2013/09/15 04:13:58 | 000,176,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ieui.dll
[2013/09/15 04:13:58 | 000,142,848 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ieUnatt.exe
[2013/09/15 04:13:58 | 000,065,024 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\jsproxy.dll
[2013/09/15 04:13:56 | 001,800,704 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\jscript9.dll
[2013/09/15 04:13:55 | 000,231,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\url.dll
[2013/09/15 04:13:53 | 001,427,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\inetcpl.cpl
[2013/09/14 07:54:35 | 000,000,000 | ---D | C] -- C:\Users\Colleen\Desktop\Recipes
[2013/09/10 21:48:21 | 002,049,536 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\win32k.sys
[2013/01/12 16:20:29 | 000,940,544 | ---- | C] (Apache Software Foundation) -- C:\Users\Colleen\AppData\Local\log4cxx.dll

========== Files - Modified Within 30 Days ==========

[2013/09/28 11:04:30 | 000,000,888 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/09/28 11:03:24 | 000,000,284 | ---- | M] () -- C:\ProgramData\hpqp.ini
[2013/09/28 11:02:59 | 000,000,884 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/09/28 11:02:56 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2013/09/28 11:02:56 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2013/09/28 11:02:48 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/09/28 11:02:46 | 3149,078,528 | -HS- | M] () -- C:\hiberfil.sys
[2013/09/28 10:25:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/09/28 08:33:52 | 000,002,292 | ---- | M] () -- C:\Users\Colleen\2013 PAYEE REPORT FOR JACKSON.pdf
[2013/09/26 03:06:09 | 000,604,502 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2013/09/26 03:06:09 | 000,104,170 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2013/09/19 18:25:45 | 000,692,616 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\System32\FlashPlayerApp.exe
[2013/09/19 18:25:44 | 000,071,048 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\System32\FlashPlayerCPLApp.cpl
[2013/09/17 08:17:10 | 000,049,664 | ---- | M] () -- C:\Users\Colleen\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2013/09/15 12:45:46 | 000,313,936 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2013/09/12 18:46:28 | 000,009,728 | ---- | M] () -- C:\Users\Colleen\Documents\Jacksons My Family.wps
[2013/09/12 18:46:28 | 000,000,930 | ---- | M] () -- C:\Users\Colleen\AppData\Roaming\wklnhst.dat

========== Files Created - No Company Name ==========

[2013/09/28 08:33:51 | 000,002,292 | ---- | C] () -- C:\Users\Colleen\2013 PAYEE REPORT FOR JACKSON.pdf
[2013/09/12 18:46:28 | 000,009,728 | ---- | C] () -- C:\Users\Colleen\Documents\Jacksons My Family.wps
[2013/07/17 00:48:34 | 000,000,258 | RHS- | C] () -- C:\Users\Colleen\ntuser.pol
[2013/03/23 16:46:35 | 000,000,044 | ---- | C] () -- C:\Windows\XP-300.ini
[2013/01/12 16:20:29 | 000,196,608 | ---- | C] () -- C:\Users\Colleen\AppData\Local\common_functions.dll
[2013/01/11 17:29:27 | 000,765,952 | ---- | C] () -- C:\Windows\System32\xvidcore.dll
[2013/01/11 17:29:27 | 000,180,224 | ---- | C] () -- C:\Windows\System32\xvidvfw.dll
[2012/11/30 08:36:01 | 000,007,052 | ---- | C] () -- C:\Users\Colleen\AppData\Local\d3d9caps.dat
[2012/11/19 19:15:06 | 000,000,930 | ---- | C] () -- C:\Users\Colleen\AppData\Roaming\wklnhst.dat
[2012/11/07 17:57:47 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2012/11/07 17:57:46 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2012/11/01 18:10:54 | 000,049,664 | ---- | C] () -- C:\Users\Colleen\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2012/11/01 04:44:31 | 000,000,284 | ---- | C] () -- C:\ProgramData\hpqp.ini
[2012/09/11 07:22:34 | 000,114,688 | ---- | C] () -- C:\Users\Colleen\AppData\Local\ie_runner_app.exe

========== ZeroAccess Check ==========

[2006/11/02 05:54:22 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 10:47:00 | 011,586,048 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2009/04/10 23:28:19 | 000,614,912 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/04/10 23:28:25 | 000,347,648 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2013/01/03 20:58:12 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\EA
[2013/07/31 12:18:22 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\Epson
[2013/08/06 12:32:08 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\GetRightToGo
[2013/03/23 16:46:41 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\Leadertech
[2013/01/03 20:56:36 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\Oberon Media
[2013/08/06 12:25:29 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\paywin
[2012/11/05 05:25:50 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\PDFlite
[2012/11/26 22:57:08 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\Template
[2013/02/04 10:03:20 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\Unity
[2013/09/08 02:10:09 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\uTorrent
[2013/08/11 16:54:27 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\Voodoo
[2013/08/11 17:02:56 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\WildPower

========== Purity Check ==========



========== Custom Scans ==========

========== Base Services ==========
SRV - [2006/11/02 02:46:02 | 000,024,576 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\aelupsvc.dll -- (AeLookupSvc)
SRV - [2008/01/20 19:24:17 | 000,033,280 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\System32\appinfo.dll -- (Appinfo)
SRV - [2008/01/20 19:24:14 | 000,059,392 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\alg.exe -- (ALG)
SRV - [2009/04/10 23:28:23 | 000,758,784 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\qmgr.dll -- (BITS)
SRV - [2009/04/10 23:28:18 | 000,334,848 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\BFE.DLL -- (BFE)
SRV - [2011/11/16 07:12:25 | 000,009,728 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\System32\lsass.exe -- (KeyIso)
SRV - [2009/04/10 23:28:19 | 000,268,800 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\es.dll -- (EventSystem)
SRV - [2008/01/20 19:24:36 | 000,081,920 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\browser.dll -- (Browser)
SRV - [2013/07/07 21:16:55 | 000,133,120 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\cryptsvc.dll -- (CryptSvc)
SRV - [2009/04/10 23:28:24 | 000,550,400 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\rpcss.dll -- (DcomLaunch)
SRV - [2009/04/10 23:28:18 | 000,204,288 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\dhcpcsvc.dll -- (Dhcp)
SRV - [2011/03/02 08:44:27 | 000,086,528 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\dnsrslvr.dll -- (Dnscache)
SRV - [2008/01/20 19:25:01 | 000,057,344 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\System32\eapsvc.dll -- (EapHost)
SRV - [2009/04/10 23:28:19 | 000,026,112 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\hidserv.dll -- (hidserv)
SRV - [2008/01/20 19:24:09 | 000,288,256 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\System32\ipnathlp.dll -- (SharedAccess)
SRV - [2009/04/10 23:28:20 | 000,364,032 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\IPSECSVC.DLL -- (PolicyAgent)
SRV - [2013/06/20 18:05:14 | 000,022,208 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV - [2013/06/20 18:05:14 | 000,295,376 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV - [2009/04/10 23:28:24 | 000,311,808 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\System32\swprv.dll -- (swprv)
SRV - [2008/01/20 19:24:54 | 000,045,056 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\mmcss.dll -- (MMCSS)
SRV - [2008/01/20 19:24:11 | 000,274,432 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\System32\netman.dll -- (Netman)
SRV - [2008/01/20 19:24:23 | 000,237,056 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\netprofm.dll -- (netprofm)
SRV - [2008/01/20 19:23:44 | 000,168,448 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\nlasvc.dll -- (NlaSvc)
SRV - [2008/01/20 19:24:47 | 000,018,432 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\nsisvc.dll -- (nsi)
SRV - [2009/04/10 23:28:25 | 000,222,720 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\umpnpmgr.dll -- (PlugPlay)
SRV - [2010/08/17 07:11:37 | 000,128,000 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\spoolsv.exe -- (Spooler)
SRV - [2011/11/16 07:12:25 | 000,009,728 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\lsass.exe -- (ProtectedStorage)
SRV - [2009/04/10 23:28:19 | 000,564,224 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\emdmgmt.dll -- (EMDMgmt)
SRV - [2008/01/20 19:24:19 | 000,090,624 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\rasauto.dll -- (RasAuto)
SRV - [2009/04/10 23:28:24 | 000,262,144 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\System32\rasmans.dll -- (RasMan)
SRV - [2009/04/10 23:28:24 | 000,550,400 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\rpcss.dll -- (RpcSs)
SRV - [2008/01/20 19:24:35 | 000,019,968 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\seclogon.dll -- (seclogon)
SRV - [2011/11/16 07:12:25 | 000,009,728 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\lsass.exe -- (SamSs)
SRV - [2009/04/10 23:28:26 | 000,061,440 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\wscsvc.dll -- (wscsvc)
SRV - [2010/09/06 09:20:29 | 000,125,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\srvsvc.dll -- (LanmanServer)
SRV - [2009/07/10 04:47:42 | 000,247,808 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\shsvcs.dll -- (ShellHWDetection)
SRV - [2009/04/10 23:27:49 | 003,408,896 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\SLsvc.exe -- (slsvc)
SRV - [2010/11/04 11:55:12 | 000,601,600 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\schedsvc.dll -- (Schedule)
SRV - [2009/04/10 23:28:24 | 000,242,688 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\System32\tapisrv.dll -- (TapiSrv)
SRV - [2009/07/10 04:47:42 | 000,247,808 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\shsvcs.dll -- (Themes)
SRV - [2009/04/10 23:28:23 | 000,153,088 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\profsvc.dll -- (ProfSvc)
SRV - [2009/04/10 23:28:10 | 001,055,232 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\VSSVC.exe -- (VSS)
SRV - [2009/04/10 23:28:18 | 000,315,392 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\audiosrv.dll -- (Audiosrv)
SRV - [2009/04/10 23:28:18 | 000,315,392 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\audiosrv.dll -- (AudioEndpointBuilder)
SRV - [2008/01/20 19:23:27 | 000,104,960 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\sdrsvc.dll -- (SDRSVC)
SRV - [2008/01/20 19:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2009/04/10 23:28:25 | 001,017,856 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\wevtsvc.dll -- (Eventlog)
SRV - [2009/04/10 23:28:20 | 000,407,552 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\MPSSVC.dll -- (MpsSvc)
SRV - [2009/04/10 23:28:25 | 000,453,120 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\wiaservc.dll -- (stisvc)
SRV - [2009/04/10 23:27:45 | 000,073,216 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\msiexec.exe -- (msiserver)
SRV - [2009/04/10 23:28:25 | 000,162,304 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\wbem\WMIsvc.dll -- (Winmgmt)
SRV - [2012/06/02 15:19:17 | 001,933,848 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\wuaueng.dll -- (wuauserv)
SRV - [2009/04/10 23:28:18 | 000,175,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\System32\dot3svc.dll -- (dot3svc)
SRV - [2009/07/11 12:01:42 | 000,513,536 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\wlansvc.dll -- (Wlansvc)
SRV - [2009/06/10 04:42:23 | 000,160,256 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\System32\wkssvc.dll -- (LanmanWorkstation)

< %SYSTEMDRIVE%\*.exe >

< MD5 for: EXPLORER.EXE >
[2009/04/22 07:25:20 | 002,923,520 | ---- | M] (Microsoft Corporation) MD5=37440D09DEAE0B672A04DCCF7ABF06BE -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.16771_none_4f83bb287ccdb7e3\explorer.exe
[2009/04/22 07:25:20 | 002,927,104 | ---- | M] (Microsoft Corporation) MD5=4F554999D7D5F05DAAEBBA7B5BA1089D -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.18164_none_5177ca9879e978e8\explorer.exe
[2009/04/22 07:25:20 | 002,927,616 | ---- | M] (Microsoft Corporation) MD5=50BA5850147410CDE89C523AD3BC606E -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.22298_none_51e4f8c7931bd1e1\explorer.exe
[2009/04/10 23:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) MD5=D07D4C3038F3578FFCE1C0237F2A1253 -- C:\Windows\explorer.exe
[2009/04/10 23:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) MD5=D07D4C3038F3578FFCE1C0237F2A1253 -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6002.18005_none_53a0201e76de3a0b\explorer.exe
[2009/04/22 07:25:20 | 002,923,520 | ---- | M] (Microsoft Corporation) MD5=E7156B0B74762D9DE0E66BDCDE06E5FB -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.20947_none_5033cb5995cd990b\explorer.exe
[2008/01/20 19:24:24 | 002,927,104 | ---- | M] (Microsoft Corporation) MD5=FFA764631CB70A30065C12EF8E174F9F -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.18000_none_51b4a71279bc6ebf\explorer.exe

< MD5 for: SERVICES >
[2006/09/18 14:41:30 | 000,017,244 | ---- | M] () MD5=9F534244B7F8F55D5C0BB498D8D481E7 -- C:\Windows\System32\drivers\etc\services
[2006/09/18 14:41:30 | 000,017,244 | ---- | M] () MD5=9F534244B7F8F55D5C0BB498D8D481E7 -- C:\Windows\winsxs\x86_microsoft-windows-w..nfrastructure-other_31bf3856ad364e35_6.0.6000.16386_none_024e4071fa6fea95\services

< MD5 for: SERVICES.DAT >
[2013/09/27 00:26:22 | 000,002,876 | ---- | M] () MD5=9B75D345C253663B133A4EE3169B9FEA -- C:\Users\Colleen\AppData\Local\Temp\jrt\services.dat

< MD5 for: SERVICES.EXE >
[2008/01/20 19:24:48 | 000,279,040 | ---- | M] (Microsoft Corporation) MD5=2B336AB6286D6C81FA02CBAB914E3C6C -- C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6001.18000_none_cf5fc067cd49010a\services.exe
[2009/04/10 23:27:59 | 000,279,552 | ---- | M] (Microsoft Corporation) MD5=D4E6D91C1349B7BFB3599A6ADA56851B -- C:\Windows\System32\services.exe
[2009/04/10 23:27:59 | 000,279,552 | ---- | M] (Microsoft Corporation) MD5=D4E6D91C1349B7BFB3599A6ADA56851B -- C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56\services.exe

< MD5 for: SERVICES.EXE.MUI >
[2006/11/02 05:40:53 | 000,017,920 | ---- | M] (Microsoft Corporation) MD5=1626EACF0E7E59F85C59DDDD27C4169C -- C:\Windows\System32\en-US\services.exe.mui
[2006/11/02 05:40:53 | 000,017,920 | ---- | M] (Microsoft Corporation) MD5=1626EACF0E7E59F85C59DDDD27C4169C -- C:\Windows\winsxs\x86_microsoft-windows-s..ontroller.resources_31bf3856ad364e35_6.0.6000.16386_en-us_67c6851b290a1ced\services.exe.mui

< MD5 for: SERVICES.HEARSTMAGS[1].XML >
[2013/08/19 15:31:56 | 000,000,114 | ---- | M] () MD5=73719028A9BC73E15062479B2122585A -- C:\Users\Colleen\AppData\Local\Microsoft\Internet Explorer\DOMStore\DX42RJQX\services.hearstmags[1].xml

< MD5 for: SERVICES.LNK >
[2008/01/20 19:42:58 | 000,001,688 | ---- | M] () MD5=C50AE46E57C3F3FB61A3B3A1E5D9C412 -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\services.lnk
[2008/01/20 19:42:58 | 000,001,688 | ---- | M] () MD5=C50AE46E57C3F3FB61A3B3A1E5D9C412 -- C:\Users\All Users\Microsoft\Windows\Start Menu\Programs\Administrative Tools\services.lnk

< MD5 for: SERVICES.MOF >
[2006/09/18 14:46:11 | 000,002,866 | ---- | M] () MD5=26A11C895A7F0B6D32105EBE127D8500 -- C:\Windows\System32\wbem\services.mof
[2006/09/18 14:46:11 | 000,002,866 | ---- | M] () MD5=26A11C895A7F0B6D32105EBE127D8500 -- C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6001.18000_none_cf5fc067cd49010a\services.mof
[2006/09/18 14:46:11 | 000,002,866 | ---- | M] () MD5=26A11C895A7F0B6D32105EBE127D8500 -- C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56\services.mof

< MD5 for: SERVICES.MSC >
[2006/11/02 05:41:29 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\System32\en-US\services.msc
[2006/09/18 14:29:40 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\System32\services.msc
[2006/11/02 05:41:29 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\winsxs\x86_microsoft-windows-s..cessnapin.resources_31bf3856ad364e35_6.0.6000.16386_en-us_a2085506ff73b6e0\services.msc
[2006/09/18 14:29:40 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\winsxs\x86_microsoft-windows-servicessnapin_31bf3856ad364e35_6.0.6001.18000_none_cf63e2a445bae4e3\services.msc

< MD5 for: SVCHOST.EXE >
[2008/01/20 19:23:43 | 000,021,504 | ---- | M] (Microsoft Corporation) MD5=3794B461C45882E06856F282EEF025AF -- C:\Windows\System32\svchost.exe
[2008/01/20 19:23:43 | 000,021,504 | ---- | M] (Microsoft Corporation) MD5=3794B461C45882E06856F282EEF025AF -- C:\Windows\winsxs\x86_microsoft-windows-services-svchost_31bf3856ad364e35_6.0.6001.18000_none_b5bb59a1054dbde5\svchost.exe

< MD5 for: USERINIT.EXE >
[2008/01/20 19:24:49 | 000,025,088 | ---- | M] (Microsoft Corporation) MD5=0E135526E9785D085BCD9AEDE6FBCBF9 -- C:\Windows\System32\userinit.exe
[2008/01/20 19:24:49 | 000,025,088 | ---- | M] (Microsoft Corporation) MD5=0E135526E9785D085BCD9AEDE6FBCBF9 -- C:\Windows\winsxs\x86_microsoft-windows-userinit_31bf3856ad364e35_6.0.6001.18000_none_dc28ba15d1aff80b\userinit.exe

< MD5 for: WINLOGON.EXE >
[2009/04/10 23:28:13 | 000,314,368 | ---- | M] (Microsoft Corporation) MD5=898E7C06A350D4A1A64A9EA264D55452 -- C:\Windows\System32\winlogon.exe
[2009/04/10 23:28:13 | 000,314,368 | ---- | M] (Microsoft Corporation) MD5=898E7C06A350D4A1A64A9EA264D55452 -- C:\Windows\winsxs\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.0.6002.18005_none_71ae7a22d2134741\winlogon.exe
[2008/01/20 19:24:49 | 000,314,880 | ---- | M] (Microsoft Corporation) MD5=C2610B6BDBEFC053BBDAB4F1B965CB24 -- C:\Windows\winsxs\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.0.6001.18000_none_6fc30116d4f17bf5\winlogon.exe

< dir "%systemdrive%\*" /S /A:L /C >
Volume in drive C has no label.
Volume Serial Number is C0EE-70B3
Directory of C:\
11/02/2006 06:02 AM <JUNCTION> Documents and Settings [C:\Users]
0 File(s) 0 bytes
Directory of C:\ProgramData
11/02/2006 06:02 AM <JUNCTION> Application Data [C:\ProgramData]
11/02/2006 06:02 AM <JUNCTION> Desktop [C:\Users\Public\Desktop]
11/02/2006 06:02 AM <JUNCTION> Documents [C:\Users\Public\Documents]
11/02/2006 06:02 AM <JUNCTION> Favorites [C:\Users\Public\Favorites]
11/02/2006 06:02 AM <JUNCTION> Start Menu [C:\ProgramData\Microsoft\Windows\Start Menu]
11/02/2006 06:02 AM <JUNCTION> Templates [C:\ProgramData\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users
11/02/2006 06:02 AM <SYMLINKD> All Users [C:\ProgramData]
11/02/2006 06:02 AM <JUNCTION> Default User [C:\Users\Default]
0 File(s) 0 bytes
Directory of C:\Users\All Users
11/02/2006 06:02 AM <JUNCTION> Application Data [C:\ProgramData]
11/02/2006 06:02 AM <JUNCTION> Desktop [C:\Users\Public\Desktop]
11/02/2006 06:02 AM <JUNCTION> Documents [C:\Users\Public\Documents]
11/02/2006 06:02 AM <JUNCTION> Favorites [C:\Users\Public\Favorites]
11/02/2006 06:02 AM <JUNCTION> Start Menu [C:\ProgramData\Microsoft\Windows\Start Menu]
11/02/2006 06:02 AM <JUNCTION> Templates [C:\ProgramData\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\Colleen
11/01/2012 04:55 AM <JUNCTION> Application Data [C:\Users\Colleen\AppData\Roaming]
11/01/2012 04:55 AM <JUNCTION> Cookies [C:\Users\Colleen\AppData\Roaming\Microsoft\Windows\Cookies]
11/01/2012 04:55 AM <JUNCTION> Local Settings [C:\Users\Colleen\AppData\Local]
11/01/2012 04:55 AM <JUNCTION> My Documents [C:\Users\Colleen\Documents]
11/01/2012 04:55 AM <JUNCTION> NetHood [C:\Users\Colleen\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
11/01/2012 04:55 AM <JUNCTION> PrintHood [C:\Users\Colleen\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
11/01/2012 04:55 AM <JUNCTION> Recent [C:\Users\Colleen\AppData\Roaming\Microsoft\Windows\Recent]
11/01/2012 04:55 AM <JUNCTION> SendTo [C:\Users\Colleen\AppData\Roaming\Microsoft\Windows\SendTo]
11/01/2012 04:55 AM <JUNCTION> Start Menu [C:\Users\Colleen\AppData\Roaming\Microsoft\Windows\Start Menu]
11/01/2012 04:55 AM <JUNCTION> Templates [C:\Users\Colleen\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\Colleen\AppData\Local
11/01/2012 04:55 AM <JUNCTION> Application Data [C:\Users\Colleen\AppData\Local]
11/01/2012 04:55 AM <JUNCTION> History [C:\Users\Colleen\AppData\Local\Microsoft\Windows\History]
11/01/2012 04:55 AM <JUNCTION> Temporary Internet Files [C:\Users\Colleen\AppData\Local\Microsoft\Windows\Temporary Internet Files]
0 File(s) 0 bytes
Directory of C:\Users\Colleen\AppData\LocalLow
11/02/2012 11:49 PM <JUNCTION> PlayReady [C:\ProgramData\Microsoft\PlayReady]
0 File(s) 0 bytes
Directory of C:\Users\Colleen\Documents
11/01/2012 04:55 AM <JUNCTION> My Music [C:\Users\Colleen\Music]
11/01/2012 04:55 AM <JUNCTION> My Pictures [C:\Users\Colleen\Pictures]
11/01/2012 04:55 AM <JUNCTION> My Videos [C:\Users\Colleen\Videos]
0 File(s) 0 bytes
Directory of C:\Users\Default
11/02/2006 06:02 AM <JUNCTION> Application Data [C:\Users\Default\AppData\Roaming]
11/02/2006 06:02 AM <JUNCTION> Cookies [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Cookies]
11/02/2006 06:02 AM <JUNCTION> Local Settings [C:\Users\Default\AppData\Local]
11/02/2006 06:02 AM <JUNCTION> My Documents [C:\Users\Default\Documents]
11/02/2006 06:02 AM <JUNCTION> NetHood [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
11/02/2006 06:02 AM <JUNCTION> PrintHood [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
11/02/2006 06:02 AM <JUNCTION> Recent [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Recent]
11/02/2006 06:02 AM <JUNCTION> SendTo [C:\Users\Default\AppData\Roaming\Microsoft\Windows\SendTo]
11/02/2006 06:02 AM <JUNCTION> Start Menu [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu]
11/02/2006 06:02 AM <JUNCTION> Templates [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\Default\AppData\Local
11/02/2006 06:02 AM <JUNCTION> Application Data [C:\Users\Default\AppData\Local]
11/02/2006 06:02 AM <JUNCTION> History [C:\Users\Default\AppData\Local\Microsoft\Windows\History]
11/02/2006 06:02 AM <JUNCTION> Temporary Internet Files [C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files]
0 File(s) 0 bytes
Directory of C:\Users\Default\Documents
11/02/2006 06:02 AM <JUNCTION> My Music [C:\Users\Default\Music]
11/02/2006 06:02 AM <JUNCTION> My Pictures [C:\Users\Default\Pictures]
11/02/2006 06:02 AM <JUNCTION> My Videos [C:\Users\Default\Videos]
0 File(s) 0 bytes
Directory of C:\Users\Public\Documents
11/02/2006 06:02 AM <JUNCTION> My Music [C:\Users\Public\Music]
11/02/2006 06:02 AM <JUNCTION> My Pictures [C:\Users\Public\Pictures]
11/02/2006 06:02 AM <JUNCTION> My Videos [C:\Users\Public\Videos]
0 File(s) 0 bytes
Directory of C:\Windows\System32\config\systemprofile
04/22/2009 08:16 AM <JUNCTION> Application Data [C:\Windows\system32\config\systemprofile\AppData\Roaming]
04/22/2009 08:16 AM <JUNCTION> Cookies [C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies]
04/22/2009 08:16 AM <JUNCTION> Local Settings [C:\Windows\system32\config\systemprofile\AppData\Local]
04/22/2009 08:16 AM <JUNCTION> My Documents [C:\Windows\system32\config\systemprofile\Documents]
04/22/2009 08:16 AM <JUNCTION> NetHood [C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
04/22/2009 08:16 AM <JUNCTION> PrintHood [C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
04/22/2009 08:16 AM <JUNCTION> Recent [C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent]
04/22/2009 08:16 AM <JUNCTION> SendTo [C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo]
04/22/2009 08:16 AM <JUNCTION> Start Menu [C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu]
04/22/2009 08:16 AM <JUNCTION> Templates [C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Windows\System32\config\systemprofile\AppData\Local
04/22/2009 08:16 AM <JUNCTION> Application Data [C:\Windows\system32\config\systemprofile\AppData\Local]
04/22/2009 08:16 AM <JUNCTION> History [C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History]
04/22/2009 08:16 AM <JUNCTION> Temporary Internet Files [C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files]
0 File(s) 0 bytes
Directory of C:\Windows\System32\config\systemprofile\Documents
04/22/2009 08:16 AM <JUNCTION> My Music [C:\Windows\system32\config\systemprofile\Music]
04/22/2009 08:16 AM <JUNCTION> My Pictures [C:\Windows\system32\config\systemprofile\Pictures]
04/22/2009 08:16 AM <JUNCTION> My Videos [C:\Windows\system32\config\systemprofile\Videos]
0 File(s) 0 bytes
Total Files Listed:
0 File(s) 0 bytes
67 Dir(s) 66,943,123,456 bytes free

< >
[2006/11/02 06:01:49 | 000,000,006 | -H-- | C] () -- C:\Windows\Tasks\SA.DAT
[2006/11/02 06:01:49 | 000,032,582 | ---- | C] () -- C:\Windows\Tasks\SCHEDLGU.TXT
[2013/02/15 21:38:18 | 000,000,884 | ---- | C] () -- C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
[2013/02/15 21:38:19 | 000,000,888 | ---- | C] () -- C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
[2013/07/12 12:43:29 | 000,000,830 | ---- | C] () -- C:\Windows\Tasks\Adobe Flash Player Updater.job

========== Alternate Data Streams ==========

@Alternate Data Stream - 353 bytes -> C:\ProgramData\Temp:1DF79F4B

< End of report >


Okay I hope I did it right...... Thanks again, ColleenB
  • 0

#4
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Hmm that did not do quite what I wanted. The problem as it is at the moment is that Chrome is set to launch a shedload of home pages on launch. We need to reduce that to one. Is there anything important in Chrome that you wish to keep as we may need to totally uninstall it

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Posted Image
:Commands
[CREATERESTOREPOINT]

:OTL
O3 - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} http://download.divx...owserPlugin.cab (Reg Error: Key error.)

:Files

:Commands
[resethosts]
[emptytemp]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

  • 0

#5
ColleenB

ColleenB

    Member

  • Topic Starter
  • Member
  • PipPip
  • 36 posts
what is chrome??? I dont know if I need it or not. Sorry
  • 0

#6
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
OK then go to Start > Control Panel > Programs and Features
Select Chrome and then select uninstall

Once that has been done then run a fresh OTL quick scan please
  • 0

#7
ColleenB

ColleenB

    Member

  • Topic Starter
  • Member
  • PipPip
  • 36 posts
Okay I uninstalled Google Chrome and then ran the quick scan you told me to run. Here is the log.......

OTL3:

OTL logfile created on: 9/28/2013 1:38:40 PM - Run 3
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Colleen\Downloads
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.93 Gb Total Physical Memory | 1.64 Gb Available Physical Memory | 56.01% Memory free
6.09 Gb Paging File | 4.92 Gb Available in Paging File | 80.82% Paging File free
Paging file location(s): c:\pagefile.sys 3300 9000 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 287.17 Gb Total Space | 62.06 Gb Free Space | 21.61% Space Free | Partition Type: NTFS
Drive D: | 10.92 Gb Total Space | 1.78 Gb Free Space | 16.26% Space Free | Partition Type: NTFS

Computer Name: COLLEENS-COMPAQ | User Name: Colleen | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/09/28 10:05:47 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Colleen\Downloads\OTL.exe
PRC - [2013/06/20 18:05:14 | 000,022,208 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\MsMpEng.exe
PRC - [2013/06/20 17:25:44 | 000,995,176 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Security Client\msseces.exe
PRC - [2012/11/28 17:37:22 | 000,059,280 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
PRC - [2012/11/28 17:23:06 | 000,059,280 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
PRC - [2012/11/28 15:13:16 | 000,059,280 | ---- | M] (Apple Inc.) -- C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe
PRC - [2012/02/29 07:03:02 | 000,249,440 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Windows\System32\spool\drivers\w32x86\3\E_FATIICE.EXE
PRC - [2011/12/12 00:00:00 | 000,122,000 | ---- | M] (Seiko Epson Corporation) -- C:\Windows\System32\escsvc.exe
PRC - [2011/10/31 14:25:08 | 001,058,400 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Program Files\EPSON Software\Event Manager\EEventManager.exe
PRC - [2011/06/09 13:01:00 | 000,521,600 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
PRC - [2009/04/10 23:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/10/06 09:54:52 | 000,365,952 | ---- | M] () -- C:\Program Files\SMINST\BLService.exe
PRC - [2006/12/19 18:23:20 | 000,094,208 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Program Files\Common Files\EPSON\EBAPI\eEBSvc.exe


========== Modules (No Company Name) ==========

MOD - [2012/08/27 22:33:32 | 000,087,912 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2012/08/27 22:33:08 | 001,242,512 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll


========== Services (SafeList) ==========

SRV - [2013/09/19 18:25:46 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/06/20 18:05:14 | 000,295,376 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV - [2013/06/20 18:05:14 | 000,022,208 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV - [2011/12/12 00:00:00 | 000,122,000 | ---- | M] (Seiko Epson Corporation) [Auto | Running] -- C:\Windows\System32\escsvc.exe -- (EpsonScanSvc)
SRV - [2011/06/09 13:01:00 | 000,521,600 | ---- | M] (SEIKO EPSON CORPORATION) [Auto | Running] -- C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe -- (EpsonCustomerParticipation)
SRV - [2008/10/06 09:54:52 | 000,365,952 | ---- | M] () [Auto | Running] -- C:\Program Files\SMINST\BLService.exe -- (Recovery Service for Windows)
SRV - [2008/01/20 19:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2006/12/19 18:23:20 | 000,094,208 | ---- | M] (SEIKO EPSON CORPORATION) [Auto | Running] -- C:\Program Files\Common Files\EPSON\EBAPI\eEBSvc.exe -- (EpsonBidirectionalService)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | System | Stopped] -- C:\Windows\system32\drivers\NIS\1000000.07D\SRTSPX.SYS -- (SRTSPX)
DRV - File not found [File_System | System | Stopped] -- C:\Windows\system32\drivers\NIS\1000000.07D\SRTSP.SYS -- (SRTSP)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20080829.024\NAVEX15.SYS -- (NAVEX15)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20080829.024\NAVENG.SYS -- (NAVENG)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - [2013/06/18 21:50:08 | 000,107,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\NisDrvWFP.sys -- (NisDrv)
DRV - [2011/05/13 04:21:06 | 000,136,808 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssadmdm.sys -- (ssadmdm)
DRV - [2011/05/13 04:21:06 | 000,121,064 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssadbus.sys -- (ssadbus)
DRV - [2011/05/13 04:21:06 | 000,114,280 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssadserd.sys -- (ssadserd)
DRV - [2011/05/13 04:21:06 | 000,012,776 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssadmdfl.sys -- (ssadmdfl)
DRV - [2009/04/10 22:06:26 | 000,019,968 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\WSDScan.sys -- (WSDScan)
DRV - [2009/04/10 21:45:24 | 000,113,664 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rmcast.sys -- (RMCAST)
DRV - [2009/02/24 19:42:14 | 000,116,736 | ---- | M] (MagicISO, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\mcdbus.sys -- (mcdbus)
DRV - [2009/01/20 07:49:26 | 000,142,848 | ---- | M] (Realtek Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Rtlh86.sys -- (RTL8169)
DRV - [2008/12/20 00:01:46 | 001,093,120 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\athr.sys -- (athr)
DRV - [2008/10/09 16:42:42 | 000,017,408 | ---- | M] (Windows ® Codename Longhorn DDK provider) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\KMWDFILTER.sys -- (KMWDFILTER)
DRV - [2008/10/03 04:39:28 | 000,222,208 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\CHDRT32.sys -- (CnxtHdAudService)
DRV - [2008/06/29 07:52:26 | 000,112,128 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\IntcHdmi.sys -- (IntcHdmiAddService)
DRV - [2008/01/20 19:23:21 | 000,016,896 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV - [2008/01/20 19:23:20 | 002,225,664 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\NETw3v32.sys -- (NETw3v32)
DRV - [2007/10/17 16:36:54 | 000,008,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\XAudio.sys -- (XAudio)
DRV - [2007/06/18 17:12:04 | 000,016,768 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\HpqKbFiltr.sys -- (HpqKbFiltr)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{7B8038A4-534B-4BFA-B218-B65BEE167DA1}: "URL" = http://search.social...q={searchTerms}
IE - HKLM\..\SearchScopes\{83A5C533-9702-4876-BE37-6A946DB0A6E9}: "URL" = http://www.ask.com/w...}&l=dis&o=uscql


IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com
IE - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://my.yahoo.com/
IE - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 2
IE - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\..\URLSearchHook: - No CLSID value found
IE - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\..\URLSearchHook: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - No CLSID value found
IE - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\..\SearchScopes,DefaultScope = {7B8038A4-534B-4BFA-B218-B65BEE167DA1}
IE - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\..\SearchScopes\{7B8038A4-534B-4BFA-B218-B65BEE167DA1}: "URL" = http://search.social...q={searchTerms}
IE - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeLive,version=1.5: C:\Program Files\Microsoft\Office Live\npOLW.dll (Microsoft Corp.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@mozilla.zeniko.ch/PDFlite_Browser_Plugin: C:\Program Files\PDFlite\npPdfViewer.dll (Simon Bünzli)
FF - HKLM\Software\MozillaPlugins\@oberon-media.com/ONCAdapter: C:\Program Files\Common Files\Oberon Media\NCAdapter\1.0.0.14\npapicomadapter.dll File not found
FF - HKLM\Software\MozillaPlugins\@videolan.org/vlc,version=2.0.4: C:\Program Files\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF - HKCU\Software\MozillaPlugins\@mozilla.zeniko.ch/PDFlite_Browser_Plugin: C:\Program Files\PDFlite\npPdfViewer.dll (Simon Bünzli)



========== Chrome ==========

CHR - default_search_provider: ()
CHR - default_search_provider: search_url =
CHR - default_search_provider: suggest_url =
CHR - homepage: 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Files\\Google\\Chrome\\Application\\28.0.1500.71\\resources\\chrome_app,was_installed_by_default:false},mhbffdldpckobeihgebaamjalehefnia:{blacklist:true},mhldlgmggplfkkjgpgjjpebflplpgekg:{blacklist:true},mickhiflmjglhpdpfigpkpjiipfdlphj:{blacklist:true},mikpklndmiopinkkmalgoophegfnmmfh:{blacklist:true},mjalegijammcloleihdmooifidcjggjp:{blacklist:true},mjgobkikdipfikmaoakdcdbicpioljgg:{blacklist:true},mjhlngjakabhonjagnlimeicooahajpl:{blacklist:true},mjolnadmlahbpepjaemohnkhpjkbhmef:{blacklist:true},mknjbohhleiicbpagpgmhoaigbblmnic:{blacklist:true},mkobblpffgbncfhijabakfafmkjdmmnm:{blacklist:true},mlmegahemifabfmdnndafagnncfbnahn:{blacklist:true},mlmmbepkgelpbenpobinockmiehdahai:{blacklist:true},mlnndjkcclbekgoebkenkdgiggaomaed:{blacklist:true},mlnoedbhndgbjcbeadjfnmjloejlgojk:{blacklist:true},mmjodihhmnpkldljaifiajmlnpflfhpm:{blacklist:true},mndoohjdoechinpkfbkolflbonciahfo:{blacklist:true},mnhcgaghminpdabllkbkecahjfkdiabk:{blacklist:true},mnichagcickblneeijmfnmoiakigmmhf:{blacklist:true},mnllienogacopjnkmhgnniopjpgjpopp:{blacklist:true},mogepbcllienegdibkfpmombhefhcoic:{blacklist:true},mokdlfbphidpiopnlfejpcmadcbomckn:{blacklist:true},mpcglemopeoeapmagdbeenepkdbajape:{blacklist:true},mpgehpkneknbopplhmmkfijfiniddipf:{blacklist:true},mplhbhmkccidaokcelbcbcmhhedebcng:{blacklist:true},mplpabdbfbloeiboikmdbnggfnjbjmlh:{blacklist:true},naopgnjebjeeedbbhcadkhkmeefmloho:{blacklist:true},nbfcehkihbmpebblmfkihadebllgfmgl:{blacklist:true},nbieffehfdniifkgdckbndjhojohbfjj:{blacklist:true},nckmikohoilfkcoahbjpbgbpegcjgngm:{blacklist:true},ncpdanjmicnihdlijomcggnnekloephc:{blacklist:true},ndhkiimgbjnendpcfbiadlifmangejoa:{blacklist:true},ndiogongcmocdgjciemhagfhpjamehpe:{blacklist:true},negkalblfongjbphdcbbhddlickhlamd:{blacklist:true},nepfiodmbijheamafkiglonfkjebdjmf:{blacklist:true},nfecfkjnlkbphobjbcnphimihniieehc:{blacklist:true},nhbfbnmmdjkjahhfdeklgphihfodfgnb:{blacklist:true},nhboiakpmibkbkbeehchlfkggmhphpnk:{blacklist:true},nhkmojkfnknbbmhbnacjdlodokeophkl:{blacklist:true},nhooocacdhkpbmoocdclodjlddcebfoe:{blacklist:true},nibohffepnilngkecenfdgnokfhmnkod:{blacklist:true},nidmbljkkcbdfklgdkklgjgmhejmbojn:{blacklist:true},nidodbfomffkfabciljelkbdiabkeehe:{blacklist:true},nifbebeekindefklojhchehidpikbjfc:{blacklist:true},nihhbeikpchdddoillfdcdinnnnllmna:{blacklist:true},nlefocohkhlgmjdhgkjgdodobmffjbod:{blacklist:true},nlgapikcofpablcmfgaoodlhiejiehhh:{blacklist:true},nloaaepkhcnmoakooihnefhhggbmemed:{blacklist:true},nmgpbidjnaebdlbdbpjggenmbaolmfoi:{blacklist:true},nmmnodocfckpoddcgihiihcdinaonckb:{blacklist:true},nmphbnbmgfccfhcmibikmhcgajjpelpf:{blacklist:true},nnioepmjbjjlflmdgjanlcmbjahljeeo:{blacklist:true},nochkknnbahbhmmknnmdhagelcnfagom:{blacklist:true},noefghcilkpcabnhhilojimkkjplhcnd:{blacklist:true},npadaghbcdejfngcjpbnoikajdnongca:{blacklist:true},npfpmgjnfcklmaipcffpjhapedmpjggj:{blacklist:true},npolaghondefgiomhkbiiompikfjneep:{blacklist:true},oafccdmmjdpialdmgenjfhijoondgncj:{blacklist:true},oakhllhnbcpgagdafgbninlpjdemdmjk:{blacklist:true},oanjogmonneelfpnfmdlalfddkeckdej:{blacklist:true},obfnipbbnnhkbafmdbbfpgfgbjmmkgpm:{blacklist:true},obgljnmbldahelaakfdbjkplokjoneip:{blacklist:true},obhplmafmpmelgapjjbfhcdkicnhakhf:{blacklist:true},oblicopoaionpjoapgjmmoncjadpdioh:{blacklist:true},ochmdkhojipfibbplgpeeggeimnagcfd:{blacklist:true},ocmhjnhildbnglmlfimkjnnfgddelacb:{blacklist:true},ocnlnkjmfnolmbclblfhfhcakldceiec:{blacklist:true},odeckaficnaplobiiaomegfbokokehhb:{blacklist:true},odefpckfdnfkeandbeccopcpncnbkonn:{blacklist:true},odnamglmogfldajnhkfodmloofeokcmm:{blacklist:true},oebmjchahlpmalnjpeagiibojcbfmema:{blacklist:true},oelhhkgiajkjfbccafjgggcpkbkjgpij:{blacklist:true},oghphhcagopecifjblgdcfihjnlcbcfc:{blacklist:true},ogjbodghhojomghbdfnlkppdagkfjede:{blacklist:true},oidjdpbndkjhmhmgdoggibcjnippkcgo:{blacklist:true},oilfokmpgejhjhecdjjpikloibggpenf:{blacklist:true},oimplfccampifgkgndlamabnkcibkngc:{blacklist:true},ojglppmhgfohhfeinlhklglifnbfebak:{blacklist:true},ojmdhklabgbnnkkilmkcfcemdhognifc:{blacklist:true},omceiakkomngangmllpgbjcoeloglald:{blacklist:true},omnicnmbagoinlpamknknbcgopadcoci:{blacklist:true},oncmkbmjpjlihkpbohlpmjghiiogmoie:{blacklist:true},onfbaaifbbahonepmednhkjbhdgogkbl:{blacklist:true},onjaecbdddgibdijafoemfiachlbcgkj:{blacklist:true},onpnpccdagncipgnoofbhchlbajcjnkd:{blacklist:true},oocfbmollajebjjpkahmlnclfhkjijea:{blacklist:true},ookcgejbfhcmcanfkfmmmpahflnlajbl:{blacklist:true},oomelpjfeldbopnleifpjibbpekflhlg:{blacklist:true},opnnngnphijodjhemhdafpnnpdjggofe:{blacklist:true},pajgiddgjidlcajihkjoacjbplimkgfe:{blacklist:true},pbdgmppmccanplobanhfkjndjkmmabgk:{blacklist:true},pbekednmpdekknlffkiopooofokfmkla:{blacklist:true},pbglijbamgmlcpnnpbfjkbdeheejjloj:{blacklist:true},pbipaboekjdfhkfifpkofbfnpbnlolji:{blacklist:true},pcaedgdgamlfffkfblocmakhgieggoak:{blacklist:true},pcojpoljjgnicbhaffkiphphplijgbcc:{blacklist:true},pdhjoamffhjhlkiiminjhmihalkfjaee:{blacklist:true},peahabnpipmmfiajjjhgfggbeigbmbgp:{blacklist:true},peiijdmlgbelnnmnkighhkpeihmmamio:{blacklist:true},pfaooklcbjnkgconjjepimkohgcjmdji:{blacklist:true},pfcelnbmkeoaeicedjomcjkcammlkdbk:{blacklist:true},pfckhplmfbblecglndaigpojefidapai:{blacklist:true},pfgmgcnbngcnhjddppmnloflcidemopc:{blacklist:true},pfhlnanelpgjbhndafjamnpfhkjadoip:{blacklist:true},pfoiaildicnbcjojocjlpcibenphhbln:{blacklist:true},pfonklmafadkmcedjlodommcoipgbcde:{blacklist:true},pgelifedkjaohmjehecojkfldinjlamn:{blacklist:true},pgjpnfpidejcmjibaaohcmehfohacckf:{blacklist:true},pgldfhecfiofkhnbgcncepnkjkeoahlk:{blacklist:true},pgmfkblbflahhponhjmkcnpjinenhlnc:{blacklist:true},pgmpnhbchhaningbkefchpdalnimjijd:{blacklist:true},phkpgooenaonkpnabopdbjjfmphclela:{blacklist:true},pihcfdffalbcnmbghijdfcaanagapelf:{blacklist:true},pjdhkkcnlbfebiokpeghfffajaabahfo:{blacklist:true},pjgbfgdpkbfimabdalhjmmeeelbmkcac:{blacklist:true},pjkljhegncpnkpknbcohdijeoejaedia:{ack_external:true,active_permissions:{api:[notifications]},app_launcher_ordinal:x,from_bookmark:false,from_webstore:true,granted_permissions:{api:[notifications]},install_time:13000795384665400,lastpingday:13017999569347000,location:1,manifest:{app:{launch:{container:tab,web_url:https://mail.google.com/mail/ca},urls:[*://mail.google.com/mail/ca]},current_locale:en_US,default_locale:en,description:Fast, searchable email with less spam.,icons:{128:128.png},key:MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDCuGglK43iAz3J9BEYK/Mz6ZhloIMMDqQSAaf3vJt4eHbTbSDsu4WdQ9dQDRcKlg8nwQdePBt0C3PSUBtiSNSS37Z3qEGfS7LCju3h6pI1Yr9MQtxw+jUa7kXXIS09VV73pEFUT/F7c6Qe8L5ZxgAcBvXBh1Fie63qb02I9XQ/CQIDAQAB,name:Gmail,options_page:https://mail.google.com/mail/ca/#settings,permissions:[notifications],update_url:http://clients2.google.com/service/update2/crx,version:7},page_ordinal:n,path:pjkljhegncpnkpknbcohdijeoejaedia\\7_1,state:1,was_installed_by_default:true},pjloefkigphblpjminnlpbhjchjafcfc:{blacklist:true},pkbbbncikcipejaiiiioboongndhmjgl:{blacklist:true},pkbkgagehkkoajkpgnmjegibihpalfdk:{blacklist:true},pkbkkendemaimikinaefldfljliecapm:{blacklist:true},pkcbihpffghlanbclfmkegjmbijcpobj:{blacklist:true},pkdlpbfmpolnhligegklimbccminkioc:{blacklist:true},pkhidkonipdjidjglnkfcfhnkfnlefbk:{blacklist:true},plfijddblbcdcnammpdmfccchkbdekmm:{blacklist:true},pmbjemmaclljifpmnlagkcgpbcipdldb:{blacklist:true},pnaaalnkbgjaphhmahecamecmaldknkc:{blacklist:true},pnaiiipilbpcceggeanphcpkkihnojan:{blacklist:true},pndadpldhngimdmhnajebjldbmcbpjol:{blacklist:true},pnnbdjcjeiobikdfikegpclkcimgafpp:{blacklist:true},pnpfkfanlgljpkpilhgiimfadggfmhcd:{blacklist:true},pnpgiaejfbdapllkchhgchjpdbcpiooa:{blacklist:true},pobponmhkpmphbnfhpjdagklbkmjhked:{blacklist:true},ppmfajacidhcjbddpgmcmigffpppcadd:{blacklist:true},klibnahbojhkanfgaglnlalfkgpcppfi:{ack_external:true}}},first_run_tabs:[http://www.google.co...ogle.com:true}}
CHR - homepage: http://www.google.com
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_1\
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_1\
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\fmeemomfelpigklppifflheakfpkfjjg\
CHR - Extension: No name found = C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2006/09/18 14:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Microsoft Live Search Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (Microsoft Live Search Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll (Microsoft Corp.)
O3 - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\..\Toolbar\WebBrowser: (no name) - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No CLSID value found.
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [EEventManager] C:\Program Files\Epson Software\Event Manager\EEventManager.exe (SEIKO EPSON CORPORATION)
O4 - HKLM..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe (Hewlett-Packard)
O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4 - HKLM..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe (Sun Microsystems, Inc.)
O4 - HKLM..\Run: [UpdateLBPShortCut] C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdateP2GoShortCut] C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdatePDIRShortCut] C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdatePSTShortCut] C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKU\S-1-5-19..\Run: [WindowsWelcomeCenter] C:\Windows\System32\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [WindowsWelcomeCenter] C:\Windows\System32\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000..\Run: [ApplePhotoStreams] C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe (Apple Inc.)
O4 - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000..\Run: [EPLTarget\P0000000000000000] C:\Windows\System32\spool\DRIVERS\W32X86\3\E_FATIICE.EXE (SEIKO EPSON CORPORATION)
O4 - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000..\Run: [iCloudServices] C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe (Apple Inc.)
O4 - Startup: C:\Users\Colleen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe (MagicISO, Inc.)
O7 - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll (Sun Microsystems, Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O15 - HKU\.DEFAULT\..Trusted Ranges: Range1 ([http] in Local intranet)
O15 - HKU\S-1-5-18\..Trusted Ranges: Range1 ([http] in Local intranet)
O15 - HKU\S-1-5-21-2104351369-2996055225-1812171248-1000\..Trusted Ranges: Range1 ([http] in Local intranet)
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} http://download.divx...owserPlugin.cab (Reg Error: Key error.)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_07)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{3D764665-6079-4B71-AC5B-2FAEB6DB1B7F}: DhcpNameServer = 192.168.1.254
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\img29.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\img29.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 14:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{79685fbe-251b-11e2-a9a1-001f16de1f34}\Shell - "" = AutoRun
O33 - MountPoints2\{79685fbe-251b-11e2-a9a1-001f16de1f34}\Shell\AutoRun\command - "" = F:\AutoRun.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2013/09/28 10:58:50 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2013/09/28 10:49:54 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2013/09/14 07:54:35 | 000,000,000 | ---D | C] -- C:\Users\Colleen\Desktop\Recipes
[2013/01/12 16:20:29 | 000,940,544 | ---- | C] (Apache Software Foundation) -- C:\Users\Colleen\AppData\Local\log4cxx.dll

========== Files - Modified Within 30 Days ==========

[2013/09/28 13:25:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/09/28 13:02:50 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2013/09/28 13:02:50 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2013/09/28 11:03:24 | 000,000,284 | ---- | M] () -- C:\ProgramData\hpqp.ini
[2013/09/28 11:02:48 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/09/28 11:02:46 | 3149,078,528 | -HS- | M] () -- C:\hiberfil.sys
[2013/09/28 08:33:52 | 000,002,292 | ---- | M] () -- C:\Users\Colleen\2013 PAYEE REPORT FOR JACKSON.pdf
[2013/09/26 03:06:09 | 000,604,502 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2013/09/26 03:06:09 | 000,104,170 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2013/09/17 08:17:10 | 000,049,664 | ---- | M] () -- C:\Users\Colleen\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2013/09/15 12:45:46 | 000,313,936 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2013/09/12 18:46:28 | 000,009,728 | ---- | M] () -- C:\Users\Colleen\Documents\Jacksons My Family.wps
[2013/09/12 18:46:28 | 000,000,930 | ---- | M] () -- C:\Users\Colleen\AppData\Roaming\wklnhst.dat

========== Files Created - No Company Name ==========

[2013/09/28 08:33:51 | 000,002,292 | ---- | C] () -- C:\Users\Colleen\2013 PAYEE REPORT FOR JACKSON.pdf
[2013/09/12 18:46:28 | 000,009,728 | ---- | C] () -- C:\Users\Colleen\Documents\Jacksons My Family.wps
[2013/07/17 00:48:34 | 000,000,258 | RHS- | C] () -- C:\Users\Colleen\ntuser.pol
[2013/03/23 16:46:35 | 000,000,044 | ---- | C] () -- C:\Windows\XP-300.ini
[2013/01/12 16:20:29 | 000,196,608 | ---- | C] () -- C:\Users\Colleen\AppData\Local\common_functions.dll
[2013/01/11 17:29:27 | 000,765,952 | ---- | C] () -- C:\Windows\System32\xvidcore.dll
[2013/01/11 17:29:27 | 000,180,224 | ---- | C] () -- C:\Windows\System32\xvidvfw.dll
[2012/11/30 08:36:01 | 000,007,052 | ---- | C] () -- C:\Users\Colleen\AppData\Local\d3d9caps.dat
[2012/11/19 19:15:06 | 000,000,930 | ---- | C] () -- C:\Users\Colleen\AppData\Roaming\wklnhst.dat
[2012/11/07 17:57:47 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2012/11/07 17:57:46 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2012/11/01 18:10:54 | 000,049,664 | ---- | C] () -- C:\Users\Colleen\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2012/11/01 04:44:31 | 000,000,284 | ---- | C] () -- C:\ProgramData\hpqp.ini
[2012/09/11 07:22:34 | 000,114,688 | ---- | C] () -- C:\Users\Colleen\AppData\Local\ie_runner_app.exe

========== ZeroAccess Check ==========

[2006/11/02 05:54:22 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 10:47:00 | 011,586,048 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2009/04/10 23:28:19 | 000,614,912 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/04/10 23:28:25 | 000,347,648 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2013/01/03 20:58:12 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\EA
[2013/07/31 12:18:22 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\Epson
[2013/08/06 12:32:08 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\GetRightToGo
[2013/03/23 16:46:41 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\Leadertech
[2013/01/03 20:56:36 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\Oberon Media
[2013/08/06 12:25:29 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\paywin
[2012/11/05 05:25:50 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\PDFlite
[2012/11/26 22:57:08 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\Template
[2013/02/04 10:03:20 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\Unity
[2013/09/08 02:10:09 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\uTorrent
[2013/08/11 16:54:27 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\Voodoo
[2013/08/11 17:02:56 | 000,000,000 | ---D | M] -- C:\Users\Colleen\AppData\Roaming\WildPower

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 353 bytes -> C:\ProgramData\Temp:1DF79F4B

< End of report >


Hope this is better this time. Thank you, ColleenB
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#8
Essexboy

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OK Coleen this should clear it. Once this has run could you let me know how the computer is behaving now

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Posted Image
:Commands
[CREATERESTOREPOINT]

:Files
C:\Users\Colleen\AppData\Local\Google\Chrome

:Commands
[resethosts]
[emptytemp]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

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#9
ColleenB

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Okay I did thst and I think it might be better. I will give it time. Also. it is still running 78 processes and that seems like a lot. And one of them was running 600,000k when I really had nothing going. It is always doing that. The processes says host process for windows services. Do you know why it is using so much? Anyways, Thank you so much for your help and time. I will work with the laptop for a day and let you know if it has gotten better okay? I will be in touch. ColleenB
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#10
Essexboy

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OK lets reduce the startup items for you

Follow the steps on this page to run MSconfig http://www.groovypos...indows-7-vista/
Then on the startup tab remove the ticks from all except Microsoft Security essentials
Then reboot

Let me know if that helps
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#11
ColleenB

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Hi its me Colleen. Sorry I havent gotten back here today. I have been sick with the flu since late yesterday afternoon. Anyways, I did the msconfig thing and it seems to have worked. I am only running 52 processes now and using only 31% of my memory. So far no freezes or hangs. I will try it out for a little longer and get back with you. At least now I am not thinking of throwing it out the window. There may still be a problem and I am not sure if this means anything but, when I was checking my processes in task manager I was just about to close the window when all of a sudden some random process showed up and I clicked on it (cant remember the name right now) and then right clicked to go to file location and it didnt go anywhere so then I clicked to go to services and it went there but didnt highlight which one or ones. I think thats wierd and all of a sudden it just disappeared. Also last night while I was up being sick, the hard drive light on my laptop was going all night really fast and there wasnt any open apps or programs that I was doing. I tried to figure that one out cuz it went on for about 3 hours really fast so that most of the time it looked like a solid light instead of flashing like it usually does. Do you have any idea what that could be about? I really appreciate your time and the effort you have put into helping me with my laptop. Thank you so much for everything. I will get right back with you about if it is running better for sure but it seems to be. Thanks again, ColleenB
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#12
ColleenB

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Oh I almost forgot. After the last OTL scan (run fix) I noticed 2 desktop.ini files on my desktop. Do you know what that is about? Let me know okay? Thank you ColleenB
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#13
Essexboy

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The two files on the desktop are system files which will be re-hidden when we finish :)

Lets look for orphans now

Please download Malwarebytes Anti-Malware to your desktop.

  • Right-click and Run as Administrator mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan as shown below.

    Posted Image
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.


The log can also be found here:

Windows 2000 & Windows XP:
C:\Documents and Settings\<USERNAME>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs

Windows Vista & Win7:
C:\Users\<USERNAME>\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs
----------
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#14
ColleenB

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Hi again. Sorry about the wait on me. I'm still trying to kick this flu bug. Anyways, I did notice that it still hangs and freezes, just not as often. In fact it imalwas way better and I am running less processes. I downloaded the anti-malware software and followed your instructions. Here is the log you requested:

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.10.01.02

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Colleen :: COLLEENS-COMPAQ [administrator]

Protection: Enabled

10/1/2013 12:48:20 AM
mbam-log-2013-10-01 (00-48-20).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 209271
Time elapsed: 11 minute(s), 36 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EE146ACC-D881-1414-2148-B1D008B47ADB} (PUP.ShopToWin) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 4
C:\Users\Colleen\Downloaded Programs\pdflite_d166369.exe (PUP.Optional.InstallIQ.A) -> Quarantined and deleted successfully.
C:\Users\Colleen\Downloads\7zip_installer_d162802.exe (PUP.Optional.InstallIQ.A) -> Quarantined and deleted successfully.
C:\Users\Colleen\Downloads\setup.exe (PUP.Optional.Bundlore) -> Quarantined and deleted successfully.
C:\Users\Colleen\Downloads\ccleaner.exe (PUP.Adware.Domalq) -> Quarantined and deleted successfully.

(end)



Hope this will work. It seems to be. Thank you again, ColleenB
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#15
Essexboy

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That looks good. Don't worry about the time, whenever you feel up to it is good :)

Does the computer hang/freeze when you are using a particular programme, or is it random ?
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