[jtg22]

There are a few minor issues I've been having since removing Outpost and going back to Windows Firewall. The first issue is that the firewall doesn't seem to automatically turn on when I log into Windows; I have to go tell it to do so manually. I've used the restore defaults option each time; I'm not sure if I'm either not giving it enough time to start up on its own (but, shouldn't this be quick anyway?) or if there's some other option or setting I need to be using. The other problem I've been experiencing is that there is now a noticable delay when trying to start up Firefox. Firefox performs normally once it opens, but it's taking a good 15 seconds or so for it to initially open. So, I either need to fix something with Windows Firewall or get a different firewall.


Here's the log.

Results of screen317's Security Check version 0.99.74
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
SpywareBlaster 5.0
Malwarebytes Anti-Malware version 1.75.0.1300
Adobe Flash Player 11.8.800.168
Adobe Reader XI
Mozilla Firefox (24.0)
Google Chrome 29.0.1547.66
Google Chrome 29.0.1547.76
Google Chrome plugins...
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
WinPatrol winpatrol.exe
BillP Studios WinPatrol WinPatrol.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

[Advertisements]

Let's run the Outpost Uninstall Tool to completely remove the Outpost product. Then we will reset the windows firewall. Then get a look at the services to make sure there isn't anything wrong with the Firewall service. Then we will get a fresh OTL scan to make sure no remnants of the Outpost program are still there.


Step-1.

Make a Fresh Restore Point

• Click the Start Orb. Right click Computer and click Properties
• In the left column under Tasks, click System Protection. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
• Click the System Protection Tab.
• In the Available Disks section put a check mark in the box next to OS (C:) (System).
  • In Windows 7 it will be named Protection Settings. Make sure the protection is On for Local Disk (C:) (System).
  Note: It may take some time for the system to populate the Available Disks box, so be patient.
  
• Click the Create button at the bottom
• A System Protection window will open.
  
  
• Type in a name for the restore point, i.e: Before Outpost Tool and click Create
• The System Protection window will tell you a Restore Point is being created.
• The System Protection window will then tell you the Restore Point was created successfully. Click OK
• Click OK again.
• Close the Control Panel

Step-2

Run the Outpost Uninstall Tool

• Click here to go to the download page. Under the Download Now button, click the 64-bit button to download the Outpost clean64.zip file. Save it to the desktop.
  Close the browser and all open windows.
• Back on the desktop, right click the clean64.zip folder and click Extract All from the context menu. Save to the default extraction location of the desktop.
• Very Important: Open the extracted folder and rename the clean64.exe file to clean.exe
• RE-boot into Safe Mode. To do that:
• Restart your computer and as soon as it starts booting up again continuously tap the F8 key.
  
  • An Advanced Boot Options screen will come up where you will be given the option to enter Safe Mode.
    NOTE: If you miss the Boot menu, continue to let the machine boot up. Then restart the machine and start tapping the F8 key.
    Very Important: Never restart the computer while it is booting up. Bad things, including the computer not being able to load Windows, can occur!
  • Use the down arrow key to highlight Safe Mode and push the ENTER key.
  
  
  
• Once the Safe Mode desktop appears, run the unpacked file clean.exe. Your PC will automatically reboot. NOTE: Clean.exe runs without any visual notification and might take some time. When it finishes it will automatically reboot the machine so please be patient and wait for the machine to reboot.

Step-3.

This resets the firewall defaults then turns the firewall on. The file will delete itself once it has run.

• Download the attached Reset.bat file and save it to the desktop.[attachment=66837:Reset.bat]
• Close any open browsers and all open programs.
• Right click the Reset.bat file, click Run as Administrator and OK any UAC prompts to run the file.

Step-4.

Run Farbar Service Scanner

Please download Farbar Service Scanner to the desktop.

• Right click the FSS.exe file, click Run as Administrator and OK any UAC prompts.
  
  
  
• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
  • Other Services
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

Step-5.

OTL Scan

Please re-open on the desktop. To do that:

• Vista /7 users: right click the icon and click Run as Administrator.

Make sure all other windows are closed .

• You will see a console like the one below:
  
  
  
• At the top of the console, click the box beside Scan All Users and Include 64bit Scans
• Make sure the Output box at the top is set to Standard Output.
• Click the box beside LOP Check and Purity Check
• Click the button. Do not change any settings unless otherwise told to do so.
• Let the scan run uninterrupted.
• When the scan completes, it will open OTL.Txt. This file is saved in the same location as OTL.
• Please copy the contents of this file and paste it into your reply. To do that:
• On the .txt file Menu Bar click Edit then click Select All. This will highlight the contents of the file. Then click Copy.
• Right-click inside the forum post window then click Paste. This will paste the contents of the .txt file in the in the post window.

Step-6.

Things For Your Next Post:
Please post the logs in the order requested. Do Not attach the logs unless I request it.
1. Let me know if there is any difference in Firefox.
2. The FSS.txt log
3. The new OTL.txt log

[godawgs]

Let's run the Outpost Uninstall Tool to completely remove the Outpost product. Then we will reset the windows firewall. Then get a look at the services to make sure there isn't anything wrong with the Firewall service. Then we will get a fresh OTL scan to make sure no remnants of the Outpost program are still there.


Step-1.

Make a Fresh Restore Point

• Click the Start Orb. Right click Computer and click Properties
• In the left column under Tasks, click System Protection. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
• Click the System Protection Tab.
• In the Available Disks section put a check mark in the box next to OS (C:) (System).
  • In Windows 7 it will be named Protection Settings. Make sure the protection is On for Local Disk (C:) (System).
  Note: It may take some time for the system to populate the Available Disks box, so be patient.
  
• Click the Create button at the bottom
• A System Protection window will open.
  
  
• Type in a name for the restore point, i.e: Before Outpost Tool and click Create
• The System Protection window will tell you a Restore Point is being created.
• The System Protection window will then tell you the Restore Point was created successfully. Click OK
• Click OK again.
• Close the Control Panel

Step-2

Run the Outpost Uninstall Tool

• Click here to go to the download page. Under the Download Now button, click the 64-bit button to download the Outpost clean64.zip file. Save it to the desktop.
  Close the browser and all open windows.
• Back on the desktop, right click the clean64.zip folder and click Extract All from the context menu. Save to the default extraction location of the desktop.
• Very Important: Open the extracted folder and rename the clean64.exe file to clean.exe
• RE-boot into Safe Mode. To do that:
• Restart your computer and as soon as it starts booting up again continuously tap the F8 key.
  
  • An Advanced Boot Options screen will come up where you will be given the option to enter Safe Mode.
    NOTE: If you miss the Boot menu, continue to let the machine boot up. Then restart the machine and start tapping the F8 key.
    Very Important: Never restart the computer while it is booting up. Bad things, including the computer not being able to load Windows, can occur!
  • Use the down arrow key to highlight Safe Mode and push the ENTER key.
  
  
  
• Once the Safe Mode desktop appears, run the unpacked file clean.exe. Your PC will automatically reboot. NOTE: Clean.exe runs without any visual notification and might take some time. When it finishes it will automatically reboot the machine so please be patient and wait for the machine to reboot.

Step-3.

This resets the firewall defaults then turns the firewall on. The file will delete itself once it has run.

• Download the attached Reset.bat file and save it to the desktop.[attachment=66837:Reset.bat]
• Close any open browsers and all open programs.
• Right click the Reset.bat file, click Run as Administrator and OK any UAC prompts to run the file.

Step-4.

Run Farbar Service Scanner

Please download Farbar Service Scanner to the desktop.

• Right click the FSS.exe file, click Run as Administrator and OK any UAC prompts.
  
  
  
• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
  • Other Services
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

Step-5.

OTL Scan

Please re-open on the desktop. To do that:

• Vista /7 users: right click the icon and click Run as Administrator.

Make sure all other windows are closed .

• You will see a console like the one below:
  
  
  
• At the top of the console, click the box beside Scan All Users and Include 64bit Scans
• Make sure the Output box at the top is set to Standard Output.
• Click the box beside LOP Check and Purity Check
• Click the button. Do not change any settings unless otherwise told to do so.
• Let the scan run uninterrupted.
• When the scan completes, it will open OTL.Txt. This file is saved in the same location as OTL.
• Please copy the contents of this file and paste it into your reply. To do that:
• On the .txt file Menu Bar click Edit then click Select All. This will highlight the contents of the file. Then click Copy.
• Right-click inside the forum post window then click Paste. This will paste the contents of the .txt file in the in the post window.

Step-6.

Things For Your Next Post:
Please post the logs in the order requested. Do Not attach the logs unless I request it.
1. Let me know if there is any difference in Firefox.
2. The FSS.txt log
3. The new OTL.txt log

[jtg22]

There doesn't seem to be any difference in Firefox or the firewall's behavior. Farbar notes that the firewall (and possibly another service) are set to on-demand instead of default; unfortunately, I'm unsure how to change that.

After the computer restarted (from using the outpost uninstaller in safe mode), I did not go and turn on the firewall before using the .bat file or the other steps. Should the firewall have been turned on before using the .bat file?

Farbar Service Scanner:

Farbar Service Scanner Version: 13-09-2013
Ran by John (administrator) on 04-10-2013 at 13:19:53
Running from "C:\Users\John\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is set to Demand. The default start type is Auto.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****


OTL Log


OTL logfile created on: 10/4/2013 1:22:10 PM - Run 5
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\John\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16686)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.98 Gb Total Physical Memory | 2.71 Gb Available Physical Memory | 67.94% Memory free
7.96 Gb Paging File | 6.38 Gb Available in Paging File | 80.16% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 1397.17 Gb Total Space | 1247.52 Gb Free Space | 89.29% Space Free | Partition Type: NTFS
Unable to calculate disk information.

Computer Name: JOHN-PC | User Name: John | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/10/03 13:22:46 | 000,274,840 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
PRC - [2013/09/22 17:38:31 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\John\Desktop\OTL.exe
PRC - [2013/05/11 05:37:26 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/03/05 14:41:44 | 000,418,024 | ---- | M] (BillP Studios) -- C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe
PRC - [2010/11/17 09:53:16 | 000,113,288 | ---- | M] (Renesas Electronics Corporation) -- C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
PRC - [2010/09/30 22:26:54 | 000,393,216 | ---- | M] (AMD) -- C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDM.exe
PRC - [2009/07/20 04:00:00 | 000,077,824 | ---- | M] () -- C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe


========== Modules (No Company Name) ==========

MOD - [2013/10/03 13:22:46 | 003,279,768 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
MOD - [2012/12/09 20:46:38 | 000,600,868 | ---- | M] () -- C:\Program Files (x86)\BillP Studios\WinPatrol\sqlite3.dll
MOD - [2009/07/20 04:00:00 | 000,077,824 | ---- | M] () -- C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe


========== Services (SafeList) ==========

SRV:64bit: - [2013/06/20 20:33:08 | 000,366,600 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2013/06/20 20:33:08 | 000,023,808 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV:64bit: - [2013/05/27 00:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2012/09/12 21:08:27 | 000,140,672 | ---- | M] (SUPERAntiSpyware.com) [Auto | Running] -- C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE -- (!SASCORE)
SRV:64bit: - [2012/07/27 21:09:44 | 000,239,616 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2009/07/20 12:36:14 | 000,160,784 | ---- | M] (Logitech, Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe -- (LBTServ)
SRV - [2013/10/03 13:22:46 | 000,118,680 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/09/22 17:48:15 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/09/06 15:55:40 | 000,565,672 | ---- | M] (Valve Corporation) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Steam\SteamService.exe -- (Steam Client Service)
SRV - [2013/05/11 05:37:26 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/06/18 21:50:08 | 000,139,616 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2012/07/27 23:07:44 | 010,278,912 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2012/07/27 20:14:46 | 000,368,640 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2012/05/14 01:12:30 | 000,096,896 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtihdW76.sys -- (AtiHDAudioService)
DRV:64bit: - [2012/03/01 01:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/12/14 19:46:42 | 000,222,904 | ---- | M] (QFX Software Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\keyscrambler.sys -- (KeyScrambler)
DRV:64bit: - [2011/07/22 11:26:56 | 000,014,928 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys -- (SASDIFSV)
DRV:64bit: - [2011/07/12 16:55:18 | 000,012,368 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\saskutil64.sys -- (SASKUTIL)
DRV:64bit: - [2011/03/21 13:22:06 | 000,452,200 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2011/03/11 01:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 01:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/02/10 14:52:34 | 000,181,760 | ---- | M] (Renesas Electronics Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nusb3xhc.sys -- (nusb3xhc)
DRV:64bit: - [2011/02/10 14:52:34 | 000,082,432 | ---- | M] (Renesas Electronics Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nusb3hub.sys -- (nusb3hub)
DRV:64bit: - [2010/11/20 22:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 22:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 22:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2010/10/19 23:34:26 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (MEIx64)
DRV:64bit: - [2010/06/06 22:12:22 | 000,035,840 | R--- | M] (Avanquest Software) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BVRPMPR5a64.SYS -- (BVRPMPR5a64)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 19:35:32 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\serscan.sys -- (StillCam)
DRV:64bit: - [2009/06/17 11:54:46 | 000,040,976 | ---- | M] (Logitech, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\LUsbFilt.sys -- (LUsbFilt)
DRV:64bit: - [2009/06/17 11:54:30 | 000,057,872 | ---- | M] (Logitech, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\LMouFilt.Sys -- (LMouFilt)
DRV:64bit: - [2009/06/17 11:54:22 | 000,055,312 | ---- | M] (Logitech, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\LHidFilt.Sys -- (LHidFilt)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2009/07/13 20:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC


IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-1969238546-1641233078-2481909202-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page =
IE - HKU\S-1-5-21-1969238546-1641233078-2481909202-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
IE - HKU\S-1-5-21-1969238546-1641233078-2481909202-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
IE - HKU\S-1-5-21-1969238546-1641233078-2481909202-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = B1 AF 4D E8 62 C0 CE 01 [binary data]
IE - HKU\S-1-5-21-1969238546-1641233078-2481909202-1000\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKU\S-1-5-21-1969238546-1641233078-2481909202-1000\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE10SR
IE - HKU\S-1-5-21-1969238546-1641233078-2481909202-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..extensions.enabledAddons: %7B73a6fe31-595d-460b-a920-fcc0f8843232%7D:2.6.8.2rc2
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:24.0
FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_8_800_168.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_168.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=1.6.0_32: C:\Windows\SysWOW64\npdeployJava1.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@videolan.org/vlc,version=2.0.3: C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\John\AppData\Local\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\John\AppData\Local\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 24.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2013/10/03 13:22:43 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 24.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins

[2011/05/29 14:59:51 | 000,000,000 | ---D | M] (No name found) -- C:\Users\John\AppData\Roaming\Mozilla\Extensions
[2013/10/03 17:30:12 | 000,000,000 | ---D | M] (No name found) -- C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\yt8ja74q.default\extensions
[2012/08/04 13:38:29 | 000,000,000 | ---D | M] (KeyScrambler) -- C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\yt8ja74q.default\extensions\[email protected]
[2013/10/03 17:30:12 | 000,534,999 | ---- | M] () (No name found) -- C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\yt8ja74q.default\extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}.xpi
[2013/10/03 13:22:43 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2013/10/03 13:22:43 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions
[2013/10/03 13:22:47 | 000,000,000 | ---D | M] (Default) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{google:cursorPosition}sugkey={google:suggestAPIKeyParameter}
CHR - homepage: http://www.google.com
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\John\AppData\Local\Google\Chrome\Application\26.0.1410.43\gcswf32.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\John\AppData\Local\Google\Chrome\Application\26.0.1410.43\pdf.dll
CHR - plugin: Chrome NaCl (Enabled) = C:\Users\John\AppData\Local\Google\Chrome\Application\26.0.1410.43\ppGoogleNaClPluginChrome.dll
CHR - plugin: Google Gears 0.5.33.0 (Enabled) = C:\Users\John\AppData\Local\Google\Chrome\Application\26.0.1410.43\gears.dll
CHR - plugin: Google Update (Enabled) = C:\Users\John\AppData\Local\Google\Update\1.2.183.39\npGoogleOneClick8.dll
CHR - plugin: Default Plug-in (Enabled) = default_plugin
CHR - Extension: YouTube = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\
CHR - Extension: YouTube = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_1\
CHR - Extension: Google Search = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_0\
CHR - Extension: Google Search = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_1\
CHR - Extension: Gmail = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\
CHR - Extension: Gmail = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2012/07/26 18:57:27 | 000,000,098 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2:64bit: - BHO: (KeyScramblerBHO Class) - {2B9F5787-88A5-4945-90E7-C4B18563BC5E} - C:\Program Files (x86)\KeyScrambler\x64\KeyScramblerIE.dll (QFX Software Corporation)
O2 - BHO: (KeyScramblerBHO Class) - {2B9F5787-88A5-4945-90E7-C4B18563BC5E} - C:\Program Files (x86)\KeyScrambler\KeyScramblerIE.dll (QFX Software Corporation)
O4:64bit: - HKLM..\Run: [Kernel and Hardware Abstraction Layer] C:\Windows\KHALMNPR.Exe (Logitech, Inc.)
O4:64bit: - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe (BillP Studios)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [NUSB3MON] C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe (Renesas Electronics Corporation)
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKLM..\Run: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe (BillP Studios)
O4 - HKU\S-1-5-21-1969238546-1641233078-2481909202-1000..\Run: [HP Photosmart Plus B210 series (NET)] C:\Program Files\HP\HP Photosmart Plus B210 series\Bin\ScanToPCActivationApp.exe (Hewlett-Packard Co.)
O4 - HKU\S-1-5-21-1969238546-1641233078-2481909202-1000..\Run: [HydraVisionDesktopManager] C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDM.exe (AMD)
O4 - HKU\S-1-5-21-1969238546-1641233078-2481909202-1000..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE (SUPERAntiSpyware.com)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-1969238546-1641233078-2481909202-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-1969238546-1641233078-2481909202-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O9:64bit: - Extra 'Tools' menuitem : &KeyScrambler Options - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files (x86)\KeyScrambler\x64\KeyScramblerIE.dll (QFX Software Corporation)
O9 - Extra 'Tools' menuitem : &KeyScrambler Options - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files (x86)\KeyScrambler\KeyScramblerIE.dll (QFX Software Corporation)
O13 - gopher Prefix: missing
O16:64bit: - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset...lineScanner.cab (Reg Error: Key error.)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset...lineScanner.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{E07318D9-4BF0-430C-A33B-C129B404406F}: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\LBTWlgn: DllName - (c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll) - c:\Program Files\Common Files\Logishrd\Bluetooth\LBTWLgn.dll (Logitech, Inc.)
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/10/04 13:19:09 | 000,358,923 | ---- | C] (Farbar) -- C:\Users\John\Desktop\FSS.exe
[2013/10/03 13:22:43 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Firefox
[2013/10/03 13:08:28 | 002,347,384 | ---- | C] (ESET) -- C:\Users\John\Desktop\esetsmartinstaller_enu.exe
[2013/10/03 01:20:57 | 000,000,000 | ---D | C] -- C:\_OTL
[2013/10/03 01:11:12 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2013/10/03 01:04:21 | 001,030,305 | ---- | C] (Thisisu) -- C:\Users\John\Desktop\JRT.exe
[2013/09/29 14:23:50 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2013/09/29 13:42:17 | 004,745,728 | ---- | C] (AVAST Software) -- C:\Users\John\Desktop\aswmbr.exe
[2013/09/22 17:38:29 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\John\Desktop\OTL.exe
[2013/09/12 00:15:25 | 000,391,168 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ieui.dll
[2013/09/12 00:15:24 | 000,526,336 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ieui.dll
[2013/09/12 00:15:24 | 000,067,072 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\iesetup.dll
[2013/09/12 00:15:24 | 000,061,440 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iesetup.dll
[2013/09/12 00:15:24 | 000,039,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\iernonce.dll
[2013/09/12 00:15:24 | 000,033,280 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iernonce.dll
[2013/09/12 00:15:23 | 000,136,704 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\iesysprep.dll
[2013/09/12 00:15:23 | 000,109,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\iesysprep.dll
[2013/09/12 00:15:23 | 000,089,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\RegisterIEPKEYs.exe
[2013/09/12 00:15:23 | 000,071,680 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\RegisterIEPKEYs.exe
[2013/09/12 00:15:23 | 000,051,712 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ie4uinit.exe
[2013/09/12 00:15:22 | 000,855,552 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript.dll
[2013/09/12 00:15:22 | 000,690,688 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\jscript.dll
[2013/09/12 00:15:22 | 000,603,136 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msfeeds.dll
[2013/09/12 00:15:21 | 003,959,296 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript9.dll
[2013/09/11 15:52:57 | 000,155,584 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\ataport.sys
[2013/09/11 15:52:55 | 003,968,960 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ntkrnlpa.exe
[2013/09/11 15:52:55 | 003,913,664 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ntoskrnl.exe
[2013/09/11 15:52:54 | 005,550,528 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ntoskrnl.exe
[2013/09/11 15:52:54 | 001,732,032 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ntdll.dll
[2013/09/11 15:52:54 | 000,424,448 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\KernelBase.dll
[2013/09/11 15:52:53 | 001,161,216 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\kernel32.dll
[2013/09/11 15:52:53 | 000,362,496 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wow64win.dll
[2013/09/11 15:52:53 | 000,338,432 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\conhost.exe
[2013/09/11 15:52:53 | 000,243,712 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wow64.dll
[2013/09/11 15:52:53 | 000,215,040 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\winsrv.dll
[2013/09/11 15:52:53 | 000,112,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\smss.exe
[2013/09/11 15:52:53 | 000,043,520 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\csrsrv.dll
[2013/09/11 15:52:53 | 000,016,384 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ntvdm64.dll
[2013/09/11 15:52:53 | 000,014,336 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ntvdm64.dll
[2013/09/11 15:52:53 | 000,013,312 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wow64cpu.dll
[2013/09/11 15:52:53 | 000,006,144 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-security-base-l1-1-0.dll
[2013/09/11 15:52:53 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-namedpipe-l1-1-0.dll
[2013/09/11 15:52:53 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-misc-l1-1-0.dll
[2013/09/11 15:52:52 | 000,006,144 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
[2013/09/11 15:52:52 | 000,005,120 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-file-l1-1-0.dll
[2013/09/11 15:52:52 | 000,005,120 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-file-l1-1-0.dll
[2013/09/11 15:52:52 | 000,005,120 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wow32.dll
[2013/09/11 15:52:52 | 000,004,608 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
[2013/09/11 15:52:52 | 000,004,608 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-threadpool-l1-1-0.dll
[2013/09/11 15:52:52 | 000,004,608 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-processthreads-l1-1-0.dll
[2013/09/11 15:52:52 | 000,004,608 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-processthreads-l1-1-0.dll
[2013/09/11 15:52:52 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-sysinfo-l1-1-0.dll
[2013/09/11 15:52:52 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-sysinfo-l1-1-0.dll
[2013/09/11 15:52:52 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-synch-l1-1-0.dll
[2013/09/11 15:52:52 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-synch-l1-1-0.dll
[2013/09/11 15:52:52 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-misc-l1-1-0.dll
[2013/09/11 15:52:52 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-localregistry-l1-1-0.dll
[2013/09/11 15:52:52 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-localregistry-l1-1-0.dll
[2013/09/11 15:52:52 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-rtlsupport-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-processenvironment-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-processenvironment-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-namedpipe-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-memory-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-memory-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-libraryloader-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-libraryloader-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-interlocked-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-heap-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,584 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-heap-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-xstate-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-util-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-string-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-string-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-rtlsupport-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-profile-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-profile-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-io-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-io-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-interlocked-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-handle-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-handle-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-fibers-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-fibers-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-errorhandling-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-errorhandling-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-delayload-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-delayload-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-debug-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-debug-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-datetime-l1-1-0.dll
[2013/09/11 15:52:52 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-datetime-l1-1-0.dll
[2013/09/11 15:52:51 | 000,025,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\setup16.exe
[2013/09/11 15:52:51 | 000,007,680 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\instnm.exe
[2013/09/11 15:52:51 | 000,006,656 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\apisetschema.dll
[2013/09/11 15:52:51 | 000,006,656 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\apisetschema.dll
[2013/09/11 15:52:51 | 000,004,096 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-localization-l1-1-0.dll
[2013/09/11 15:52:51 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\api-ms-win-core-console-l1-1-0.dll
[2013/09/11 15:52:51 | 000,003,072 | -H-- | C] (Microsoft Corporation) -- C:\Windows\SysNative\api-ms-win-core-console-l1-1-0.dll
[2013/09/11 15:52:51 | 000,002,048 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\user.exe
[2013/09/11 15:52:48 | 000,197,120 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\shdocvw.dll
[2013/09/10 19:19:59 | 000,000,000 | ---D | C] -- C:\Users\John\AppData\Local\Blizzard Entertainment

========== Files - Modified Within 30 Days ==========

[2013/10/04 13:21:44 | 000,022,064 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/10/04 13:21:44 | 000,022,064 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/10/04 13:19:05 | 000,358,923 | ---- | M] (Farbar) -- C:\Users\John\Desktop\FSS.exe
[2013/10/04 13:18:48 | 000,779,306 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/10/04 13:18:48 | 000,660,296 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/10/04 13:18:48 | 000,121,224 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/10/04 13:14:26 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/10/04 13:14:22 | 3206,733,824 | -HS- | M] () -- C:\hiberfil.sys
[2013/10/04 12:57:01 | 000,000,904 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1969238546-1641233078-2481909202-1000UA.job
[2013/10/04 01:48:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/10/03 23:27:01 | 000,891,167 | ---- | M] () -- C:\Users\John\Desktop\SecurityCheck.exe
[2013/10/03 16:57:00 | 000,000,852 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1969238546-1641233078-2481909202-1000Core.job
[2013/10/03 13:15:08 | 002,347,384 | ---- | M] (ESET) -- C:\Users\John\Desktop\esetsmartinstaller_enu.exe
[2013/10/03 01:04:27 | 001,030,305 | ---- | M] (Thisisu) -- C:\Users\John\Desktop\JRT.exe
[2013/10/03 00:56:58 | 001,045,226 | ---- | M] () -- C:\Users\John\Desktop\AdwCleaner.exe
[2013/10/02 17:11:29 | 016,817,256 | ---- | M] () -- C:\Users\John\Desktop\renesas_usb3_mb.zip
[2013/10/01 15:21:55 | 000,773,030 | ---- | M] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2013/10/01 10:17:54 | 000,002,188 | ---- | M] () -- C:\Users\Public\Desktop\Style Builder 2013.lnk
[2013/10/01 10:17:54 | 000,002,102 | ---- | M] () -- C:\Users\Public\Desktop\LayOut 2013.lnk
[2013/10/01 10:17:54 | 000,002,017 | ---- | M] () -- C:\Users\Public\Desktop\SketchUp 2013.lnk
[2013/10/01 10:14:29 | 075,726,696 | ---- | M] (Trimble Navigation Limited) -- C:\Users\John\Desktop\SketchUpWEN.exe
[2013/09/29 14:20:21 | 000,000,512 | ---- | M] () -- C:\Users\John\Desktop\MBR.dat
[2013/09/29 13:42:22 | 004,745,728 | ---- | M] (AVAST Software) -- C:\Users\John\Desktop\aswmbr.exe
[2013/09/23 23:49:32 | 000,001,945 | ---- | M] () -- C:\Windows\epplauncher.mif
[2013/09/22 22:58:01 | 000,002,325 | ---- | M] () -- C:\Users\John\Desktop\Google Chrome.lnk
[2013/09/22 17:48:14 | 000,692,616 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerApp.exe
[2013/09/22 17:48:14 | 000,071,048 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
[2013/09/22 17:38:31 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\John\Desktop\OTL.exe
[2013/09/22 16:55:56 | 238,270,563 | ---- | M] () -- C:\Users\John\Desktop\[HorribleSubs]%20One%20Piece%20-%20613%20[360p].mkv
[2013/09/15 15:08:26 | 238,307,847 | ---- | M] () -- C:\Users\John\Desktop\[HorribleSubs]%20One%20Piece%20-%20612%20[360p].mkv
[2013/09/12 15:32:51 | 000,310,208 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT

========== Files Created - No Company Name ==========

[2013/10/03 23:26:38 | 000,891,167 | ---- | C] () -- C:\Users\John\Desktop\SecurityCheck.exe
[2013/10/03 00:56:49 | 001,045,226 | ---- | C] () -- C:\Users\John\Desktop\AdwCleaner.exe
[2013/09/29 14:20:21 | 000,000,512 | ---- | C] () -- C:\Users\John\Desktop\MBR.dat
[2013/09/22 16:16:59 | 238,270,563 | ---- | C] () -- C:\Users\John\Desktop\[HorribleSubs]%20One%20Piece%20-%20613%20[360p].mkv
[2013/09/15 14:29:30 | 238,307,847 | ---- | C] () -- C:\Users\John\Desktop\[HorribleSubs]%20One%20Piece%20-%20612%20[360p].mkv
[2013/02/01 19:35:30 | 000,000,057 | ---- | C] () -- C:\ProgramData\Ament.ini
[2012/09/21 21:48:17 | 000,007,605 | ---- | C] () -- C:\Users\John\AppData\Local\Resmon.ResmonCfg
[2012/08/16 22:35:40 | 000,000,090 | ---- | C] () -- C:\Windows\TestSupp.ini
[2012/07/27 20:39:50 | 000,204,952 | ---- | C] () -- C:\Windows\SysWow64\ativvsvl.dat
[2012/07/27 20:39:50 | 000,157,144 | ---- | C] () -- C:\Windows\SysWow64\ativvsva.dat
[2012/07/11 07:26:55 | 000,005,632 | ---- | C] () -- C:\Users\John\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2012/07/05 15:43:02 | 000,773,030 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI

========== ZeroAccess Check ==========

[2009/07/13 23:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/07/25 21:24:57 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/07/25 20:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 20:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 22:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 20:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2013/02/24 21:14:15 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\.anki
[2011/05/27 00:49:15 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Leadertech
[2012/08/04 13:38:29 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\QFX Software
[2013/07/24 14:24:48 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\SketchUp
[2012/05/29 11:56:10 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\webex
[2013/03/10 14:35:54 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\WinPatrol

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 119 bytes -> C:\ProgramData\TEMP:5C321E34

< End of report >

Edited by jtg22, 04 October 2013 - 12:52 PM.

[godawgs]

The firewall services aren't running, so I don't see how it could be the firewall. The Windows Defender service is also turned off, but that's because MSE automatically disables this service when it is installed. Let's set the Firewall service configuration and turn the Firewall service and the Firewall driver service on and see if that clears the problem with the firewall.


Step-1.

OTL Fix

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

1. Please copy all of the text in the quote box below (Do Not copy the word Quote. To do this, highlight everything
inside the quote box (except the word Quote) , right click and click Copy.

:COMMANDS
[createrestorepoint]

:FILES
sc stop MpsSvc /c
sc config MpsSvc start= Auto /c
sc start MpsSvc /c
sc start mpsdrv /c

:COMMANDS
[emptytemp]

Warning: This fix is relevant for this system and no other. If you are not this user, DO NOT follow these directions as they could damage the workings of your system.

2. Please re-open on your desktop. To do that:

• Vista and 7 users: Right click the icon and click Run as Administrator

3. Place the mouse pointer inside the textbox, right click and click Paste. This will put the above script inside the textbox.
4. Click the button.
5. Let the program run unhindered.
6. OTL may ask to reboot the machine. Please do so if asked.
7. Click the button.
8. A report will open. Copy and Paste that report in your next reply.
9. If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, (where mmddyyyy_hhmmss is the date of the tool run).


Step-2.

Run the Farbar Service Scanner again and post the new FSS.txt log


Step-3.

Things For Your Next Post:
Please post the logs in the order requested. Do Not attach the logs unless I request it.
1. The OTL fixes log
2. The new FSS.txt log

[jtg22]

Here are the logs.

The firewall seems to be turning on automatically and the internet isn't slow to start.


OTL

All processes killed
========== COMMANDS ==========
Restore point Set: OTL Restore Point
========== FILES ==========
< sc stop MpsSvc /c >
[SC] ControlService FAILED 1062:
The service has not been started.
C:\Users\John\Desktop\cmd.bat deleted successfully.
C:\Users\John\Desktop\cmd.txt deleted successfully.
< sc config MpsSvc start= Auto /c >
[SC] ChangeServiceConfig SUCCESS
C:\Users\John\Desktop\cmd.bat deleted successfully.
C:\Users\John\Desktop\cmd.txt deleted successfully.
< sc start MpsSvc /c >
SERVICE_NAME: MpsSvc
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 2 START_PENDING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x7d0
PID : 1384
FLAGS :
C:\Users\John\Desktop\cmd.bat deleted successfully.
C:\Users\John\Desktop\cmd.txt deleted successfully.
< sc start mpsdrv /c >
[SC] StartService FAILED 1056:
An instance of the service is already running.
C:\Users\John\Desktop\cmd.bat deleted successfully.
C:\Users\John\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: John
->Temp folder emptied: 14151102 bytes
->Temporary Internet Files folder emptied: 6990578 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 372638526 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 856 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 577864 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 968495 bytes

Total Files Cleaned = 377.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 10052013_152007

Files\Folders moved on Reboot...
C:\Users\John\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\John\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

FARBAR


Farbar Service Scanner Version: 13-09-2013
Ran by John (administrator) on 05-10-2013 at 15:26:30
Running from "C:\Users\John\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

Edited by jtg22, 05 October 2013 - 02:32 PM.

[godawgs]

The firewall service and driver show to be ok now. Please run the reset.bat file now.

For the FF issue let's see if resetting Firefox will help. Click here to go to the Mozilla support page and follow the instructions to reset Firefox.

If that didn't help you can check this Mozilla page for some causes of a long FF start up time.


Things For Your Next Post:
Please post the logs in the order requested. Do Not attach the logs unless I request it.
1. Let me know if the FF issue is better.

[jtg22]

Fiferox seems to be working fine. Firewall seems to be starting correctly.

[godawgs]

Fiferox seems to be working fine. Firewall seems to be starting correctly.

That's good to hear.

OK! Well done. Here is the best part of the process! Your log(s) appear to be clean! If you have no further issues with your computer, please complete the housekeeping procedures outlined below.
The first thing we need to do is to remove all the tools that we have used. This is so that should you ever be re-infected, you will download updated versions.

If you didn't uninstall ESET after running the program we will do it now.

Step-1.

Uninstall ESET

1. Please click the Start Orb , click Control Panel. Under the Programs heading click Uninstall a program
2. In the list of programs installed, locate the following program(s):

ESET

3. Right click the program and click Uninstall
4. After the programs have been uninstalled, close the Installed Programs window and the Control Panel.
5. Reboot the computer.

Delete the folders associated with the uninstalled programs.(Only do this if you uninstalled the program)

1. Using Windows Explorer (to get there right-click your Start button and click "Explore"), please delete the following folders(s) (if present):

C:\Program Files (86)\ESET

2. Close Windows Explorer.

Step-2.

Uninstall AdwCleaner

Re-open AdwCleaner

• Click the Uninstall button
• Confirm with yes

Step-3.

1. Please re-open on your desktop.

• Be sure all other programs are closed as this step will require a reboot.
• Click on
• You will be prompted to reboot your system. Please do so.

The above process will remove most/all of the tools used and logs created during the cleanup process. After it is finished, OTL will remove itself. This is so that if you are ever infected again you will download the most current copy of the tool.

Step-4.

Delete the following Files and Folders (If Present):

MBR.dat
JRT.exe
JRT.txt
esetsmartinstaller_enu.exe - If you used FF for the ESET scan
SecurityCheck.exe
checkup.txt
clean64.zip - folder
clean - folder
Reset.bat

Delete any other .bat, .log, .reg, .txt, and any other files created during this process, and left on the desktop and empty the Recycle Bin.

Step-5.

Reset Hidden Files and Folders

1. Click the Start Orb and click Computer.
2. In the Menu bar at the top click the Tools menu and click Folder Oprtions...
3. On the Folder Options window click the View tab.
4. In the Advanced settings: box, Under Hidden files and folders, click the Do not show hidden files and folders button.
5. Click the Hide protected operating system files (Recommended) box.
6. Click Apply and then OK

Step-6.

Make a Fresh Restore Point, Clear the Old Restore Points, and Re-enable System Restore

The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected, but that's good news).

Note: Do not clear infected/old System Restore points before creating a new System Restore point first!

For Vista and Windows 7:

• Click the Start Orb. Click Control Panel. Click System and Maintenance
• Click System
• In the left column under Tasks, click Advance System Settings and accept the warning if you get one
• Click the System Protection Tab
• In the Available Disks box put a ckeck mark in the box next to OS (?:) (System). Your drive letter will be shown in place of the ?
  
  Note: It may take some time for the system to populate the Available Disks box, so be patient.
  
• Click the Create button at the bottom
• Type in a name fo the restore point, i.e: Clean
• Click Create
• A small System Protection window will come up telling you a Restore Point is being created.
• Another System Protection window will come up telling you the Restore Point has been created, click OK
• Click OK again.
• Close the Control Panel

Now we can purge the old Restore Points

• Click Start(Windows 7 Orb), click Run (or press the Windows key and R together) to bring up the Run box.
• Copy and Paste the following in the Run box:
  

  cleanmgr

• Click OK
  A Disk Cleanup Options popup will open
  
• Click Files from all users on this computer
  
  A Drive Selection popup will open
  NOTE: You will not see this window unless you have more than one drive or partition on your computer.
  
  If you chose Files from all users on this computer above, then click on Continue for UAC prompt.
• Select the system drive, C:\ and click OK.
  
• For a few moments the system will make some calculations
  
  
• The Disk Cleanup Window will open:
  
  
• Click the More Options tab.
• Click the Clean up button under the System Restore and Shadow Copies section. (See screenshot below)
  
  
• In the Disk Cleanup dialog box, click Delete (See screenshot below).
  
  
• You will get a Disk Cleanup confirmation (See screenshot below)
  
• Click Delete Files, and then click OK.

Preventing Re-Infection

Below, I have included a number of recommendations for how to protect your computer against future malware infections.

:Keep Windows Updated:-Windows Updates are constantly being revised to combat the newest hacks and threats. Microsoft releases security updates that help your computer from becoming vulnerable.
Please either enable Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

1. Click Start> All Programs, from the list find Windows Update and click it.

:Turn On Automatic Updates:

1. Click Start> Control Panel. Click Security. Under Windows Update, Click Turn automatic on or off.
2. On the next page, under Important Updates, Click the Drop down arrow on the right side of the box and Click Install Updates Automatically(recommended).
If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your task bar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software or need it to play games on-line.
In that instance I would recommend that you only use Firefox or Chrome to visit those sites and do the following:

• For Firefox, install the NoScript add-on.
• For Chrome, install the Script-No add-on.
  NOTE: After installing the add-ons you will need to tell them that the site you are visiting is allowed to run Java.
• Disable Java in your browsers until you need it for that software and then enable it. (See How to disable Java in your web browser or How to unplug Java from the browser)

If you still want to keep Java

• Click the Start button
• Click Control Panel
• Double Click Java - Looks like a coffee cup. You may have to switch to Classical View on the upper left of the Control Panel to see it.
• Click the Update tab
• Click Update Now
• Allow any updates to be downloaded and installed

: Keep Adobe Reader Updated :

• Open Adobe Reader
• Click Help on the menu at the top
• Click Check for Updates
• Allow any updates to be downloaded and installed

NOTE: Whether you use Adobe Reader, Acrobat or Foxit Reader to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Click Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. Click OK Close program. It's the same for Foxit Reader except Preferences is under the Tools menu, and you uncheck Enable Javascript Actions.

NOTE: Many installers offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

:Web Browsers:

:Make your Internet Explorer more secure:
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click once on the Security tab
3. Click once on the Internet icon so it becomes highlighted.
4. Click once on the Custom Level button.
5. Change the Download signed ActiveX controls to "Prompt"
6. Change the Download unsigned ActiveX controls to "Disable"
7. Change the Initialise and script ActiveX controls not marked as safe to "Disable"
8. Change the Installation of desktop items to "Prompt"
9. Change the Launching programs and files in an IFRAME to "Prompt"
10. When all these settings have been made, click on the OK button.
11. If it prompts you as to whether or not you want to save the settings, click the Yes button.
12. Next press the Apply button and then the OK to exit the Internet Properties page.

This webpage is worth bookmarking/reading for future reference:
Securing Your Web Browser

:Alternate Browsers:

If you Firefox, I highly recommend these add-ons to keep your PC even more secure.

• NoScript - for blocking ads and other potential website attacks
• WebOfTrust - a safe surfing tool for your browser. Traffic-light rating symbols show which websites you can trust when you search, shop and surf on the Web.
• McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling

:Install the MVPs Hosts File:

• MVPS Hosts file-replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

Preventative programs that will help to keep the nasties away! We will start with Anti Spyware programs. I would advise getting a couple of them at least, and running a full scan at least once a month. Run Quick Scans at least once a week. Download the Free versions. And update the definitions before running scans.

========Anti Spyware========

• Malwarebytes-Free Version- a powerful tool to search for and eliminate malware found on your computer.
• SUPERAntiSpyware Free Edition-another scanning tool to find and eliminate malware.
• SpywareBlaster-to help prevent spyware from installing in the first place. A tutorial can be found here.
• SpywareGuard-to catch and block spyware before it can execute. A tutorial can be found here.
• WinPatrol - will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. Help file and tutorial can be found here.

It's a good idea to clear out all your temp files every now and again. This will help your computer from bogging down and slowing. It also can assist in getting rid of files that may contain malicious code that could re-infect your computer.

========TEMP File Cleaners========

• TFC by OldTimer-A very powerful cleaning program for 32 and 64 bit OS. Note: You may have this already as part of the fixes you have run.
• CleanUP-Click the Download CleanUP! link. There is also a Learn how to use CleanUP! link on this page.

:BACKUPS:

• Keep a backup of your important files.-Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
• ERUNT-(Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

:Keep Installed Programs Up to Date:

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities.
A program that will do this is listed below. Download and install the program and run it monthly:
Filehippo Update Checker

Finally, please read How did I get infected in the first place? by Mr. Tony Cline

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

IF I have helped you and you want to say "thanks", you can do that by clicking the Rep+ button at the bottom right of this post.

I Will Keep This Open For 24 hours or so. If Anything Comes Up - Just Come Back And Let Me Know

Stay Safe
godawgs

[jtg22]

I've read through this and have worked on everything up to backup creation; I'll work on that tomorrow.

There are a few minor questions I have regarding the posted suggestions:

-I couldn't bring up the menus described in step 5 (hidden files). Is the listed process done for a different version of Windows than what I'm using (Windows 7)?

-Under Anti-Spyware, is there an alternative to SpywareGuard? It is listed as unavailable (and tells me to just use spywareblaster instead). I've downloaded the other tools.

-Do I need only one file cleaner, or do I need both (TFC and CleanUP)?

[godawgs]

-I couldn't bring up the menus described in step 5 (hidden files). Is the listed process done for a different version of Windows than what I'm using (Windows 7)?

If the Menu bar doesn't show up you can get to the Folder Options page this way:

Click the Start Orb. Right click Computer then click Explore. The Computer page will open.
Look in the upper left corner for the Organize link and click the down arrow beside it.
Click Folder and Search Options. The Folder Options window will open.
Click the View tab.
In the Advanced settings: box, Under Hidden files and folders, click the Do not show hidden files and folders button.
Click the Hide protected operating system files (Recommended) box.
Click Apply and then OK

You only need one Temp file cleaner. Give TFC a go. It not only cleans the Temp files for all users, but the FF IE and Java caches as well. It was also developed by Old Timer, the same developer of the OTL tool we use for our initial scans and diagnosis.

[jtg22]

Your workaround worked; I've taken care of the hidden file issue.

Thank you for all your help.

[godawgs]

You are welcome. If you need us in the future just give us a shout. Stay safe.

[godawgs]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.