So, the first problem is that there is a single pixel sized bright red dot just off center on my mother's computer screen (we will call it my screen, because I'll be the one following instructions for her). It came like that, so I don't know if it was made wrong or if it's something that can be fixed?
She uses Avast!, like me, and the boot-time scan found a Malware-gen and having had a Trojan-gen before I know it's probably harder to get rid of than moving it to the chest.
Her computer can be very slow, VERY slow. Turning the computer on takes forever.
She also never installed needed drivers that she should have when she got the computer. That could contribute to some stuff. Not like I understand that stuff, but.... XD