[saraveza408]

This happens a lot(at least 5 times a evening), I will be online on my laptop, my boyfriend is online on his smartphone, his son is online on the Wii or Nintendo DS (probably both) & sometimes my bf's dad will be online from his smartphone, then we all loose connection & have to reset the router. There is only 1 modem & 1 router here. What can I do so that we all can be online without interruption? Please & Thank you!

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how old is your modem/router, is it dsl/cable and what brand is your router/modem

Edited by Pineapple_express, 03 October 2013 - 01:15 AM.

[Pineapple_express]

how old is your modem/router, is it dsl/cable and what brand is your router/modem

Edited by Pineapple_express, 03 October 2013 - 01:15 AM.

[saraveza408]

how old is your modem/router, is it dsl/cable and what brand is your router/modem

We get internet thru Comcast.
The modem is ; Arris model TM602G/CT
The router is ; Linksys 2.4 model BEFW11SS4 ver.3
we have been using the router for about 2-3 years & the modem for about 2-3 years now.

[saraveza408]

Im still looking for a solution to this problem.Can anyone help me plz?

[CompCav]

Your symptoms are identical to what I had with that model router years ago. i upgraded to a G speed router that is still in use with no issues. When you go to reset the router are the lights flashing normally? If not it is hanging and due to age is heating up and needing to be reset.

Purchase a new router or borrow one that is known good to prove it.

[saraveza408]

.... When you go to reset the router are the lights flashing normally? .....

yes the lights flash normally. I thought maybe it could be heating up too.

[saraveza408]

... i upgraded to a G speed router that is still in use with no issues. ...

Seems like a simple solution. Now will any G router work for me or do I need a specific kind?

[CompCav]

I think any reputable brand would be fine. i have had good experience with Linksys and NetGear.