[blackarrow]

I went through the whole process of the "Do you suspect a malware (Spyware, Virus, Trojan) infection? Please start here." thing so i need some help. My problem is that ctrl+alt+delete wont work (opens for a millisecond) and same with the other utilities. Heres my log.


Logfile of HijackThis v1.99.1
Scan saved at 11:31:22 AM, on 6/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Dantz\Retrospect Express HD\retrorun.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ezSP_Px.exe
C:\WINDOWS\system32\WINLOGONPC.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Documents and Settings\David\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [*pcwms] C:\WINDOWS\repair\pcwms.exe
O4 - HKLM\..\Run: [*adxml] C:\WINDOWS\system32\DirectX\adxml.exe
O4 - HKLM\..\Run: [*cdb] C:\WINDOWS\security\Database\cdb.exe
O4 - HKLM\..\Run: [*sysrun] C:\WINDOWS\Config\sysrun.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [Windows Logon Procedure] WINLOGONPC.EXE
O4 - HKLM\..\RunServices: [p2pnetwork] p2pnetwork.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\RunOnce: [Windows Logon Procedure] WINLOGONPC.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupd...ll/aun_0036.exe
O16 - DPF: {65FDEDF3-8ED9-4F5B-825E-18C2D44191A7} (OneCCCtl Class) - http://d.66.155.171....194953OneCC.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...ta/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O18 - Protocol: bw+0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: offline-8876480 - {47130767-5F01-49CF-B2D8-0D89564C6675} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Retrospect Express HD Restore Helper (RetroExp Helper) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect Express HD\rthlpsvc.exe
O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect Express HD\retrorun.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Media Music Server (Application) (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (Application) (file missing)
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (Application) (VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: VAIO Media Video Server (Application) (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\giga pocket\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (Application) (file missing)
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\VideoServer\HTTP (file missing)
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

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Hi blackarrow

Welcome to GTG. Thank you for your patience. Since it has been a few days since your original log was posted, can you please post a fresh HijackThis log for me? I would be happy to take a look at it.

[Swandog46]

Hi blackarrow

Welcome to GTG. Thank you for your patience. Since it has been a few days since your original log was posted, can you please post a fresh HijackThis log for me? I would be happy to take a look at it.