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Can't use windows update anymore

Started by insparks , Oct 06 2013 06:40 PM

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#31
RKinner
Posted 13 October 2013 - 11:31 PM

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Are the conflicts still there after right clicking and uninstall and reboot ?


I messed up the reg query command. Let's try it again.

Copy the next 3 line:

reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_BITS /2 > \junk.txt
reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS /s >> \junk.txt
notepad \junk.txt

Start, All Programs, Accessories, Command Prompt. Right click and Paste or Edit then Paste and the copied lines should appear.
Hit Enter. Notepad should open. Copy and paste the results from Notepad.
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#32
insparks
Posted 14 October 2013 - 04:12 PM

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The hardware conflicts moved from IDE ATA/ATAPI controllers to the DVD/CD-ROM Drivers
I tried to re-install the drivers but they aren't taking.

! REG.EXE VERSION 3.0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS
Type REG_DWORD 0x20
Start REG_DWORD 0x2
ErrorControl REG_DWORD 0x1
ImagePath REG_EXPAND_SZ %SystemRoot%\System32\svchost.exe -k netsvcs
DisplayName REG_SZ @%SystemRoot%\system32\qmgr.dll,-1000
DependOnService REG_MULTI_SZ RpcSs\0EventSystem\0\0
DependOnGroup REG_MULTI_SZ \0
ObjectName REG_SZ LocalSystem
Description REG_SZ @%SystemRoot%\system32\qmgr.dll,-1001
FailureActions REG_BINARY 80510100000000000000000003000000140000000100000060EA000001000000C0D401000000000000000000
DelayedAutoStart REG_DWORD 0x1
ServiceSidType REG_DWORD 0x1
RequiredPrivileges REG_MULTI_SZ SeCreateGlobalPrivilege\0SeImpersonatePrivilege\0SeTcbPrivilege\0SeAssignPrimaryTokenPrivilege\0SeIncreaseQuotaPrivilege\0\0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS\Parameters
ServiceDll REG_EXPAND_SZ %SystemRoot%\System32\qmgr.dll

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS\Performance
Library REG_SZ bitsperf.dll
Open REG_SZ PerfMon_Open
Collect REG_SZ PerfMon_Collect
Close REG_SZ PerfMon_Close
InstallType REG_DWORD 0x1
PerfIniFile REG_SZ bitsctrs.ini
First Counter REG_DWORD 0x774
Last Counter REG_DWORD 0x784
First Help REG_DWORD 0x775
Last Help REG_DWORD 0x785
Object List REG_SZ 1908
1008 REG_NONE BC8153B31DD9CC01
PerfMMFileName REG_SZ Global\MMF_BITS_s

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS\Security
Security REG_BINARY 0100149090000000A00000001400000034000000020020000100000002C0180000000C000102000000000005200000002002000002005C000400000000021400FF010F0001010000000000051200000000001800FF010F0001020000000000052000000020020000000014008D010200010100000000000504000000000014008D0102000101000000000005060000000102000000000005200000002002000001020000000000052000000020020000

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS\Enum
0 REG_SZ Root\LEGACY_BITS\0000
Count REG_DWORD 0x1
NextInstance REG_DWORD 0x1
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#33
RKinner
Posted 14 October 2013 - 04:43 PM

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Screwed up again:

Copy the next 2 line:

reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_BITS /s > \junk.txt
notepad \junk.txt

Start, All Programs, Accessories, Command Prompt. Right click and Paste or Edit then Paste and the copied lines should appear.
Hit Enter. Notepad should open. Copy and paste the results from Notepad.
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#34
insparks
Posted 14 October 2013 - 06:15 PM

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! REG.EXE VERSION 3.0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_BITS
NextInstance REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_BITS\0000
Service REG_SZ BITS
Legacy REG_DWORD 0x1
ConfigFlags REG_DWORD 0x0
Class REG_SZ LegacyDriver
ClassGUID REG_SZ {8ECC055D-047F-11D1-A537-0000F8753ED1}
DeviceDesc REG_SZ @%SystemRoot%\system32\qmgr.dll,-1000
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#35
RKinner
Posted 14 October 2013 - 07:49 PM

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Both entries look correct.

When you stop BITS and then Start it again do you get an error?

net stop bits

net start bits
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#36
insparks
Posted 14 October 2013 - 07:56 PM

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I get this error message

Attached Thumbnails

  • Stop BITS.JPG

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#37
RKinner
Posted 15 October 2013 - 12:28 AM

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What does it say if you do

net start bits
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#38
insparks
Posted 15 October 2013 - 03:54 PM

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It say this

Attached Thumbnails

  • Start BITS.JPG

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#39
RKinner
Posted 16 October 2013 - 12:10 AM

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Get regseeker:

http://www.hoverdesk.net/
Then click on Downloads
The downloads are at the bottom. I would use the bottom one where it says RegSeeker Portable 2.5 (.zip No installation. Just unzip in any folder)

http://www.hoverdesk...egSeeker25p.zip

(We do not want the Babylon toolbar! so make sure you uncheck it.)

Download and Save (right click and Open Folder) then right click and Extract All. Extract. This will create a folder Regseeker25p. Inside it will be another Regseeker25p folder and in that will be the regseeker.exe which you need to right click on and Run As Administrator. Select Find in Registry. Uncheck all but HKEY_LOCAL_MACHINE

Type: netsvcs
in the Search For: box.)

Then click on Search! to the right of the box. Wait until it finishes which will take 10-15 minutes.

Now look through the found list. Find the first one that refers to something in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\ and double click on it. Regedit will open to that entry. Look for

ServiceSidType

in the right pane. If you find it it should be equal to 0x00000001 (1)

If you don't find it that's OK but if you find one that does not equal (1) then note the name of the service and tell me.

Close regedit and go back to regseeker and double click on the next one.

Note that you will see several ControlSet00x. We don't want them we only want CurrentControl Set.
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#40
insparks
Posted 16 October 2013 - 07:13 PM

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Could not find anything with the value above one, only found a couple of values that fit your description
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#41
RKinner
Posted 16 October 2013 - 07:26 PM

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I've asked my colleagues in our private forum if any of them have ever seen this error.

I don't suppose you have the Windows Disk so you could do a repair install?
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#42
RKinner
Posted 17 October 2013 - 09:25 AM

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OK. Let's try this:

Download the attached bits.reg file and save it. Then right click on it and Merge. Does it give you an error?

Then open a Command window and type:

net start bits

Do you get the same error?
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#43
insparks
Posted 17 October 2013 - 03:57 PM

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Okay I have a windows disk

Then the text file merged okay

then got this error message

Attached Thumbnails

  • Look at This.JPG
  • net start bits.JPG

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#44
RKinner
Posted 17 October 2013 - 04:26 PM

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I've been asked to run this one more time:


Download ESET's Service Repair http://kb.eset.com/l...vicesRepair.exe and Save it then double click on it.

IF BITS still won't start then I think it's time to do a repair install assuming you have a windows xp disk and not an as-it-came-from-the factory disk.

http://pcsupport.abo...stxprepair1.htm

Once you do it you will be a couple of hundred patches behind so the first thing you want to do is start IE then Tools, (or Safety) Windows Update. Keep going back until there are no more updates. Then I think I would go to http://www.avast.com/index, click on Download and then get the Free version of Avast.
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#45
insparks
Posted 19 October 2013 - 02:28 PM

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Okay when I tried again got the same error message as in post #43, so I'm going to do the repair I'll let you know when I'm done and the results :thumbsup:
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