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Having computer troubles


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#1
Kilachi Kudou

Kilachi Kudou

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For a few months now, my computer has been stalling and running slow. I have ran a virus scan, a spyware check, and even reinstalled windows multible times, but still the same outcome.

I have upgraded my RAM to its maximum allowment but it remains the same. I thought that it might be something with the configuration or maybe even some software, but i'm not sure.

An example of it stalling would be at startup. When Norton AntiVirus 2002 and up starts up, it'll stall. It'll go super slow and then five minutes later, it'll return to normal.

Another would be when i launch a java applet while Norton is installed, it'll give the same stall. Some help on all this would be really helpful. Thanks. =)

I have also included my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 9:08:44 AM, on 6/8/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\LXBUPPLS.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\PROTECTOR2\PT2INFO.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DLLHOST.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.netcenter.com
F1 - win.ini: run=lxbuppls.exe
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system\dla\tfswshx.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [LXBUCATS] rundll32 C:\WINDOWS\SYSTEM\LXBUtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM\AIM.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
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#2
Retired Tech

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Check Norton is not set to scan at start up

Is that the complete log?
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#3
Kilachi Kudou

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Check Norton is not set to scan at start up

Is that the complete log?

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I uninstalled Norton as it was stalling at startup. However any useful information about why it would, would be helpful
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#4
Retired Tech

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If Norton was set to scan at start up the scan duration would depend on the size of drive and the amount of drive used.

You should be able to install Norton and either set this preference (do not scan at start up) during installation, or in the preferences when it is installed.

As you have removed Norton, have you replaced it with another firewall and anti virus
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#5
Kilachi Kudou

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If Norton was set to scan at start up the scan duration would depend on the size of drive and the amount of drive used.

You should be able to install Norton and either set this preference (do not scan at start up) during installation, or in the preferences when it is installed.

As you have removed Norton, have you replaced it with another firewall and anti virus

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For now, i'm using a free AntiVirus known as AVG
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#6
Retired Tech

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AVG is good and among the best of the free anti virus programmes

Run Panda Scan periodically to check

http://www.pandasoft...com/activescan/

You can also run Housecall

http://housecall.tre.../start_corp.asp

Both will run in the background, bookmark the pages if you like them
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#7
Kilachi Kudou

Kilachi Kudou

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AVG is good and among the best of the free anti virus programmes

Run Panda Scan periodically to check

http://www.pandasoft...com/activescan/

You can also run Housecall

http://housecall.tre.../start_corp.asp

Both will run in the background, bookmark the pages if you like them

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I'll be sure to. :tazz:
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#8
Kilachi Kudou

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I'll be sure to.  :tazz:

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I believe i have fixed the problem. I updated the bios, and now the computer isn't stalling anymore and i also installed Norton, which didn't stall at startup this time. Thanks allot. ;)
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#9
Retired Tech

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Thank you for letting me know
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