[Dakeyras]

Acknowledged and thank you for the courtesy of informing myself.

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Hi Dakeyras done the repair computer it did not need a password the scan did not last long at all it found nothing it gave one message which I wrote down

if you have recently attached a device to the computer such as a camera or portable music player remove it and restart your computer and restart your computer if you continue to see this message contact your system administrator or computer manufacturer for assistance



The only thing I can see is the last thing I put on was a Garmin satnav and that's it.

[aliboy66]

Hi Dakeyras done the repair computer it did not need a password the scan did not last long at all it found nothing it gave one message which I wrote down

if you have recently attached a device to the computer such as a camera or portable music player remove it and restart your computer and restart your computer if you continue to see this message contact your system administrator or computer manufacturer for assistance



The only thing I can see is the last thing I put on was a Garmin satnav and that's it.

[Dakeyras]

Hi.

Did you run the Start-Up Repair three times in a row and have you noticed any improvement at all with regard to the boot-up/shut-down issues ?

The only thing I can see is the last thing I put on was a Garmin satnav and that's it.

In-case not aware there is a procedure for both correctly and safely disconnecting any hardware connected to a computer via a USB port:-

Safely remove devices from your computer

[aliboy66]

Hi I did it 3 times and got the same message,as for the computer turning on and off still the same I have notice when I shut-down my laptop the green light that shows you your laptop is on and when you shut it down it turns off well now the light stays on only when I turn the mains off it goes off. and when I turn the laptop on in the morning it comes on OK. does this help

[Dakeyras]

Hi.

got the same message,as for the computer turning on and off still the same I have notice when I shut-down my laptop the green light that shows you your laptop is on and when you shut it down it turns off well now the light stays on only when I turn the mains off it goes off. and when I turn the laptop on in the morning it comes on OK. does this help

I do not think these particular issues are actually malware related but rather hardware. OK since primarily I only provide Anti-Malware support my best advice is you seek further assistance from the excellent IT Technician support staff we have here in Geeks to Go in this part of the forum:-

Hardware, Components and Peripherals

By all means mention I advised you seek further/appropriate assistance and include a link to this topic(see below) if you so wish:-

http://www.geekstogo.com/forum/topic/334078-delta-search-is-a-pain-and-i-cannot-get-rid/

Next:

Congratulations your computer appears to be malware free!

Now I have some tasks for your good self to carry out as part of a clean up process and some advice about online safety.

Importance of Regular System Maintenance:

I advice you read both of the below listed topics as this will go a long way to keeping your Computer performing well.

Help! My computer is slow!

Also so is this:

What to do if your Computer is running slowly

Uninstall AdwCleaner:

• Right-click on AdwCleaner.exe nd select Run as Administrator to start the program
• Click on Uninstall >> Yes, this will remove the application and its log(s) etc.

Clean up with OTL:

• Right-click OTL and select Run as Administrator to start the program.
• Close all other programs apart from OTL as this step will require a reboot.
• On the OTL main screen, depress the CleanUp button.
• Say Yes to the prompt and then allow the program to reboot your computer.

The above process should clean up and remove the vast majority of scanners used and logs created etc.

Any left over merely delete yourself and empty the Recycle Bin.

Reset the System Restore points:

Create a new, clean System Restore point:-

• Right click on Computer and select Properties >> System protection >> Create....
• Give this restore point a descriptive name and click Create.
• When the new restore point is created click on OK >> close the System Properties window.

Note: Do not clear infected/old System Restore points before creating a new System Restore point first!

Flush Old System Restore points:-

• Click on Start(Windows 7 Orb) >> All Programs >> Accessories >> System Tools >> right-click on Disk Cleanup and select Run as Administrator.
• Select the system drive, C >> OK.
• Ensure the boxes for Recycle Bin, Temporary Files and Temporary Internet Files are checked, you can choose to check other boxes if you wish but they are not required.
• Click on Clean up system files >> Select the system drive, C >> OK.
• Now click on the More Options tab.
• Under:-

System Restore and Shadow Copies

• Click on Clean up... >> Delete >> OK >> Delete Files.

Now some advice for on-line safety:

Malwarebyte's Anti-Malware:

This is a excellent application and I advise you keep this installed. Check for updates and run a scan at least once per week.

Other installed security software:

Your presently installed security application, Microsoft Security Essentials automatically checks for updates and downloads/installs them with every system reboot and or periodically if the machine is left running providing a internet connection is active.

I advise you also run a complete scan with this also at least once per week.

Further reading/resources:

This is a very helpful/useful set of advice from Microsoft: Microsoft Safety & Security Center

As is this: Computer Security - a short guide to staying safer online

And these are worth reading also: Understanding Windows Firewall settings & Securing Your Router

Keep Your System Updated:

Microsoft releases patches for Windows and other products regularly:

• Click on Start(Windows 7 Orb) >> All Programs >> Windows Update.
• In the navigation pane, click Check for updates.
• After Windows Update has finished checking for updates, click View available updates.
• Click to select the check box for any found, then click Install.
• When completed Reboot(restart) your computer if not prompted to do so.

Plus check Automatic Updates is enabled.

Update to Internet Explorer v11:

IE10 has been superseded by IE11 for Windows 7 and above. I strongly advise you download and install the new browser from here. This will increase overall security whist browsing online.

Even if you do not use IE often having the latest version installed will still increase your machines overall security. This web-page is worth bookmarking/reading for future reference:-

Securing Your Web Browser

Check your third party software is up to date:

Via the Secunia Online Software Inspector. Or alternatively download/install and use FileHippo Update Checker...

Be careful when opening attachments and downloading files:

1 - Never open email attachments, not even if they are from someone you know. If you need to open them, scan them with your antivirus program before opening.

2 - Never open emails from unknown senders.

4 - Beware of emails that warn about viruses that are spreading, especially those from antivirus vendors. These email addresses can be easily spoofed. Check the antivirus vendor websites to be sure.

5 - Be careful of what you download. Only download files from known sources. Also, avoid cracked programs. If you need a particular program that costs too much for you, try finding free alternatives on FileHippo or MajorGeeks

Stop malicious scripts:

Windows by default allow scripts (which is VBScript and JavaScript) to run and some of these scripts are malicious. Use Noscript by Symantec or Script Defender by AnalogX to handle these scripts.

Avoid Peer to Peer software:

P2P may be a great way to get lots of seemingly freeware, but it is a great way to get infected as well. There's no way to tell if the file being shared is infected. Worse still, some worms spread via P2P networks, infecting you as well. It's really important, if you value your PC at all, to stay away from P2P file sharing programs, like utorrent, Bittorrent, Azureus, Limewire, Vuze. Criminals have "planted" thousands upon thousands of infections in the "free" shared files. Virtually all of these recent infections will compromise your Security, and some can turn your machine into a useless "doorstop".

I will further add; P2P software has the ability to create a direct conduit onto your computer, their security measures are easily circumvented, and Malware writers are increasingly exploiting them to spread their infected dross onto your computer. Further to that, if your P2P software is not configured correctly you may be sharing more files than you realise. There have been cases where people's address books, passwords, other personal, private and financial details have been exposed to the file sharing network by a badly configured P2P applications

My friendly advice is to avoid these types of software applications.

Consider the below extra/layered security for your machine:

Custom Host File:

A Hosts file is like a phone book. You look up someone's name in the phone book before calling him/her. Similarly, your computer will look up the website's IP address before you can view the website.

Hosts file will replace your current Hosts file with another one containing well-known advertisement sites, spyware sites and other bad sites. This new Hosts file will protect you by re-directing these bad sites to 127.0.0.1.

Here are some Hosts files:

• MVPS Hosts File
• hpHosts

Only use one of the above!

CryptoPrevent Tool:

How to prevent your computer from becoming infected by CryptoLocker

WinPatrol:

WinPatrol alerts you about possible system hijacks, malware attacks and critical changes made to your computer without your permission.

Download it from here.

You can find information about how WinPatrol works here.

Next:

Any questions? Feel free to ask, if not stay safe!

[Dakeyras]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.