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Freezing Laptop has stumped local repair techs.


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#1
divetheplanet

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I have a 2007 Toshiba Satellite laptop. Motherboard was replaced in 2008 at Toshiba authorized outlet in the Philippines. Recently the laptop started freezing/ locking up. It works fine in safe networking mode. I assumed the hard drive was getting old or a virus. I bought a new hard drive and it locks up when trying to install windows 8. The laptop was taken apart and cleaned. There is no obvious sign of a short. RAM has been replaced but offered no improvement. I live in a humid tropical climate, but the laptop is kept in an aircon room. Any ideas on how to fix. I am hesitant to flush the bios. If it locks up, I end up with a really big paperweight.
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#2
phillpower2

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:welcome: divetheplanet

Please provide the model name or number of the Toshiba notebook.

Did you run the Windows 8 Upgrade Assistant before attempting to install it.

From where was the Windows 8 OS obtained as in is it a full retail disk, an OEM disk, a downloaded copy burned to disk or stored on a USB thumb drive etc.
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#3
divetheplanet

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The laptop is a Toshiba Satellite A205 model no PSAF0U-02D009. It is a brand new out of the box hard drive, we attempted to install windows 8 via thumb drive. Te problem occurs with three different hard drives. One is 100 gb with window xp installed, one is 300 gb with windows 7 installed and the new 500 gb with no OS.

Thank you for helping!

Patrick
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#4
Brazened

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It sounds like the problem could be in the BIOS. Working fine in safe networking mode suggests that. You probably have something in the BIOS enabled/disabled and the driver/device not found caused the lockup.

This is my best guess.

Edited by Brazened, 14 October 2013 - 08:24 PM.

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#5
phillpower2

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Did you run the Windows 8 Upgrade Assistant before attempting to install it.

From where was the Windows 8 OS obtained

Can you also answer the above please.

A guide to help with installing Windows 8 from a USB thumb drive is available Here it refers to the Windows download tool amongst other things.
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