Freezing Laptop has stumped local repair techs.
Started by
divetheplanet
, Oct 13 2013 08:19 AM
#1
Posted 13 October 2013 - 08:19 AM
#2
Posted 13 October 2013 - 08:42 AM
divetheplanet
Please provide the model name or number of the Toshiba notebook.
Did you run the Windows 8 Upgrade Assistant before attempting to install it.
From where was the Windows 8 OS obtained as in is it a full retail disk, an OEM disk, a downloaded copy burned to disk or stored on a USB thumb drive etc.
Please provide the model name or number of the Toshiba notebook.
Did you run the Windows 8 Upgrade Assistant before attempting to install it.
From where was the Windows 8 OS obtained as in is it a full retail disk, an OEM disk, a downloaded copy burned to disk or stored on a USB thumb drive etc.
#3
Posted 13 October 2013 - 06:21 PM
The laptop is a Toshiba Satellite A205 model no PSAF0U-02D009. It is a brand new out of the box hard drive, we attempted to install windows 8 via thumb drive. Te problem occurs with three different hard drives. One is 100 gb with window xp installed, one is 300 gb with windows 7 installed and the new 500 gb with no OS.
Thank you for helping!
Patrick
Thank you for helping!
Patrick
#4
Posted 14 October 2013 - 08:24 PM
It sounds like the problem could be in the BIOS. Working fine in safe networking mode suggests that. You probably have something in the BIOS enabled/disabled and the driver/device not found caused the lockup.
This is my best guess.
This is my best guess.
Edited by Brazened, 14 October 2013 - 08:24 PM.
#5
Posted 15 October 2013 - 09:22 AM
Can you also answer the above please.Did you run the Windows 8 Upgrade Assistant before attempting to install it.
From where was the Windows 8 OS obtained
A guide to help with installing Windows 8 from a USB thumb drive is available Here it refers to the Windows download tool amongst other things.
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