Hard drive is failing:
01 Read Error Rate 100 (100) Data 0000009DAC
BF G-sense error rate 100 (100) Data 00000000CC
C7 UltraDMA CRC Error Count 100 (100) Data 00053A18BF
C8 Write Error Rate / Multi-Zone Error Rate 100 (100) Data 000C0A30B3
You need to back up any data you don't want to lose. Would be wise to get another drive and clone the old one before it fails.
1. Double-click My Computer, and then right-click the hard disk that you want to check. C:
2. Click Properties, and then click Tools.
3. Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed,
4. Check both boxes and then click Start.
You will receive the following message:
The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer?
Click Yes to schedule the disk check, but don't restart yet.
Right click on (My) Computer and select Manage (Continue) Then the Event Viewer. Next select Windows Logs. Right click on System and Clear Log, Clear. Repeat for Application. Reboot. The disk check will run and will probably take an hour or more to finish.
Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator. Then type (with an Enter after each line).
(SPACE after sfc. This will check your critical system files. Does this finish without complaint? IF it says it couldn't fix everything then:
Copy the next two lines:
findstr /c:"[SR]" \windows\logs\cbs\cbs.log > \windows\logs\cbs\junk.txt
Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue. Right click and Paste or Edit then Paste and the copied line should appear.
Hit Enter if notepad does not open. Copy and paste the text from notepad into a reply. Close nOtepad. Close the Command Window.
1. Please download the Event Viewer Tool by Vino Rosso
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:
4. Under 'Select type to list', select:
Then use the 'Number of events' as follows:
1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.
Please post the Output log in your next reply then repeat but select Application.
It's running bit warm too. Get Speedfan:
Download, save and Install it (Win 7 or Vista right click and Run As Admin.) then run it.
It will tell you your temps. If they seem hot (over 50) then check Automatic Fan Speed.
Leave it running and see if the temps drop.
Also prop up the back of the laptop with a book (don't block the vents). Propping it up in the back lets the heat rise to the heatsink which should make it cool a bit better.
OTL looks clean. Process Explorer says you probably have a bad driver:
Interrupts 4.63 0 K 0 K n/a Hardware Interrupts and DPCs
Tho on a laptop this can also be caused by a bad battery. Shut it down. Remove the battery and power it via AC. Once it boots run Process Explorer again and look to see if the Interrupts drop down to about 1.00 which is where they usually are.
Also try booting into the Safe Mode menu and choose the Low Resolution Option then run Process Explorer again. This sort of bypasses the Video Driver so if Interrupts drop that tells us the video driver is at fault.