[mewsick75]

the forum wont allow me to upload this kind of file. So i am going to change the extension and you can change it back.  JESSICA-PC.txt   33KB   227 downloads

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Oops--sorry about that and thank you for finding a way to still upload the file. In this step, we'll be disabling the graphics card that appears to be causing the problem. The process would be deemed a success if after you disable the said component, your screen's resolution would revert back to normal while in low-resolution mode. Note that if it does work, it will be temporary. After you reboot it, your system will re-enable what was disabled by default. For now, we need to confirm if it is simply the driver or the card that is faulty.

• Step 1

• Start your computer. Press and hold the F8 key immediately. You should do so before the Windows logo comes up.
• If successful, you will see the Advanced Boot Options screen like below. Use the arrow keys to choose Enable low-resolution video (640 x 480). Press Enter after.
  
  

  

• You will be allowed to log-in as usual. The screen's resolution will change, however. Please do not worry as this is intended.

• Step 2

Press the Windows button and the R key at the same time.

• Type in compmgmt.msc and press OK.
• Select the Device Manager menu.
• Double-click on Display adapters.
• Locate ATI Mobility Radeon HD 550v and right-click on it.
• Select Disable. Press Yes after.
• Your computer will momentarily turn black.
• The display can either return in the same resolution, your original resolution, or it will remain black.
• Take note of the status and reboot your computer. If it so happens that your are left with no display, you can do this by pressing the restart button for a desktop, or holding the power button until it turns off for a laptop.

[Pyxis]

Oops--sorry about that and thank you for finding a way to still upload the file. In this step, we'll be disabling the graphics card that appears to be causing the problem. The process would be deemed a success if after you disable the said component, your screen's resolution would revert back to normal while in low-resolution mode. Note that if it does work, it will be temporary. After you reboot it, your system will re-enable what was disabled by default. For now, we need to confirm if it is simply the driver or the card that is faulty.

• Step 1

• Start your computer. Press and hold the F8 key immediately. You should do so before the Windows logo comes up.
• If successful, you will see the Advanced Boot Options screen like below. Use the arrow keys to choose Enable low-resolution video (640 x 480). Press Enter after.
  
  

  

• You will be allowed to log-in as usual. The screen's resolution will change, however. Please do not worry as this is intended.

• Step 2

Press the Windows button and the R key at the same time.

• Type in compmgmt.msc and press OK.
• Select the Device Manager menu.
• Double-click on Display adapters.
• Locate ATI Mobility Radeon HD 550v and right-click on it.
• Select Disable. Press Yes after.
• Your computer will momentarily turn black.
• The display can either return in the same resolution, your original resolution, or it will remain black.
• Take note of the status and reboot your computer. If it so happens that your are left with no display, you can do this by pressing the restart button for a desktop, or holding the power button until it turns off for a laptop.

[Essexboy]

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