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Twinkle Twinkle Virus [Closed]

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  • Topic Starter
  • Member
  • PipPipPip
  • 292 posts
the forum wont allow me to upload this kind of file. So i am going to change the extension and you can change it back.Attached File  JESSICA-PC.txt   33KB   206 downloads
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    Trusted Helper

  • Malware Removal
  • 1,228 posts
Oops--sorry about that and thank you for finding a way to still upload the file. In this step, we'll be disabling the graphics card that appears to be causing the problem. The process would be deemed a success if after you disable the said component, your screen's resolution would revert back to normal while in low-resolution mode. Note that if it does work, it will be temporary. After you reboot it, your system will re-enable what was disabled by default. For now, we need to confirm if it is simply the driver or the card that is faulty.

  • Step 1
  • Start your computer. Press and hold the F8 key immediately. You should do so before the Windows logo comes up.
  • If successful, you will see the Advanced Boot Options screen like below. Use the arrow keys to choose Enable low-resolution video (640 x 480). Press Enter after.

    Posted Image

  • You will be allowed to log-in as usual. The screen's resolution will change, however. Please do not worry as this is intended.
  • Step 2
Press the Windows button and the R key at the same time.

  • Type in compmgmt.msc and press OK.
  • Select the Device Manager menu.
  • Double-click on Display adapters.
  • Locate ATI Mobility Radeon HD 550v and right-click on it.
  • Select Disable. Press Yes after.
  • Your computer will momentarily turn black.
  • The display can either return in the same resolution, your original resolution, or it will remain black.
  • Take note of the status and reboot your computer. If it so happens that your are left with no display, you can do this by pressing the restart button for a desktop, or holding the power button until it turns off for a laptop.

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    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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