I follow your direction about removing spyware, adware etc. I am concered about some files that come up when I use my Word program. Sometimes (not always) when I am closing a message comes up saying the file is in use and I do I want to save? When I say no it still prompts that it is being used and need to save.
C:WINDOWS\Application Data\Microsoft\Templates\Normal is the file it brings up.
We don't have a network in the house - just 1 PC. We use DSL to connect.
Not sure if it is anything to worry about or not.
If it is not associated with something ya'll do - just let me know and I will look elsewhere. I have been searching for an answer for a little while and thought you might help.