[emeraldnzl]

Hello again bytesize,

Your Adobe Acrobat Reader is out of date. Older versions are vunerable to attack.

Please go to the link below to update.

Note: Before you download ensure you uncheck the "Yes install Chrome as default browser and Google Toolbar for Internet Explorer" or any other third party software option. That is foistware.

http://www.adobe.com.../readstep2.html

Note: From time to time software suppliers change the foistware options so it may not show the one quoted in the instructions above. Just take care to untick any boxes offering an option to download or install any other program.

Next

Your Java is out of date. Older versions are vunerable to attack.

Please follow these steps:

• Download Java for Windows
  
  Reboot your computer.
  You also need to unininstall older versions of Java.
  
• Click Start > Control Panel > Add or Remove Programs
• Remove all Java updates except the latest one you have just installed.

Finally in this post

Please download Farbar Service Scanner and run.

• Make sure the following options are checked:
  
  
  
• Internet Services
• Windows Firewall
• System Restore
• Security Center/Action Center
• Windows Update
• Other Services

[*]Press Scan
[*]A log (FSS.txt) will be created in the same directory the tool is run.
[*]Copy and paste the log back here.
[/list]

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When I tried to install java it said i had the latest version and that was the only one listed in add/remove programs. So i unistalled it rebooted then reinstalled thought maybe the previous install was corrupt it was succesful.

Here is the log you requested



Farbar Service Scanner Version: 24-10-2013
Ran by E MCCABE (administrator) on 24-10-2013 at 22:58:36
Running from "C:\Documents and Settings\E MCCABE\My Documents\Downloads"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
AegisP(10) Avgtdix(11) Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x0B000000040000000100000002000000030000000B00000005000000090000000800000006000000070000000A000000
IpSec Tag value is correct.

**** End of log ****

[bytesize]

When I tried to install java it said i had the latest version and that was the only one listed in add/remove programs. So i unistalled it rebooted then reinstalled thought maybe the previous install was corrupt it was succesful.

Here is the log you requested



Farbar Service Scanner Version: 24-10-2013
Ran by E MCCABE (administrator) on 24-10-2013 at 22:58:36
Running from "C:\Documents and Settings\E MCCABE\My Documents\Downloads"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
AegisP(10) Avgtdix(11) Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x0B000000040000000100000002000000030000000B00000005000000090000000800000006000000070000000A000000
IpSec Tag value is correct.

**** End of log ****

[emeraldnzl]

Well that looks all good.

Any problems with your machine now?

[bytesize]

It seems a lot better there were 2 entries in program list noticed them whilst removing java - URL assist and search assist removed them was that ok.

Do I need to remove the tools we used, I can't thankyou enough for your time and patience.

[emeraldnzl]

I can't thankyou enough for your time and patience.

You are very welcome.

I will keep this topic open for a day or two in case any issues arise.

Do I need to remove the tools we used,

Yes we do and I think your machines is good to go now.

Follow these steps to uninstall Combofix and tools used in the removal of malware. This will also clean out and reset your Restore Points.

• Go to Start > Programs > Accessories and click on Run
• Copy and paste the the bolded text below in the box then hit OK
  
  Combofix /Uninstall
  
  

Step 2

• Double-click OTL.exe to run it. (Vista users, please right click on OTL.exe and select "Run as an Administrator")
• Click on the CleanUp! button
• Click Yes to begin the Cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

Any other tools remaining may be deleted.

-------------------------------------------------------------------------------------------------------------------

A reminder: Remember to (re-install if uninstalled during cleaning) update and turn back on any anti-malware programs you may have turned off during the cleaning process.
-------------------------------------------------------------------------------------------------------------------

Here are some things that I think are worth having a look at if you don't already know about them:

---------------------------------------------------------------------------------------------------------------------

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article Strong passwords: How to create and use them.

----------------------------------------------------------------------------------------------------------------------

Java warning

Java is a popular point of entry to your computer for malicous programs. The United States Department of Homeland Security recommends that computer users disable Java see here. Unless you need it to run an important software the safest approach is to completely uninstall Java. Where you do require it then the next safest option is to disable it in your browsers until you need it, then enable it.

How to disable Java in your web browser and How to unplug Java from the browser

If you do still need Java then regularly check that it is up to date. Older versions are the most vulnerable to malicious attack.

• Download Java for Windows
  
  Reboot your computer.
  You also need to unininstall older versions of Java.
  
• Click Start > Control Panel > Add or Remove Programs
• Remove all Java updates except the latest one you have just installed.

----------------------------------------------------------------------------------------------------------------------

To help protect your computer in the future:



If you do not already have automatic updates set then it is recommended that you do set Windows to check, download and install your updates automatically.

* Click Start > Control Panel > System and Security > Windows Update
* Under Windows Update click on Turn automatic updating on or off
* Check items shown to ensure you receive updates automatically. Click OK.

Be aware of what emails you open and websites you visit.

Go here for some good advice about how to prevent infection.

A fun way to check your online safety literacy.

Quiz - getsafeonline

Have a safe and happy computing day!

[emeraldnzl]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.