"Clean hard drive"
Posted 17 October 2013 - 03:42 PM
Posted 17 October 2013 - 04:29 PM
I'm not familiar with either of those tools, but generally to format a drive you can use the manufacturer's diagnostic tool. E.g. for Seagate hard drives, you can download SeaTools. Burn the program to a CD and boot the computer off the CD. You can then run a diagnostic (in case the drive is dying) or, in your case, choose to completely format the drive.
As this is a business there's not too much help we can give here, sounds like you should ideally book in an appointment with your computer tech to get it done.
Posted 17 October 2013 - 04:44 PM
Once you have that, see if there is a portable version of those programs.
You can also look at DBAN (Darrick's Boot And Nuke). Here is a tutorial for creating a bootable flash drive with DBAN on it. Install DBAN to a USB Flash Drive using Windows
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