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Help! Girlfriend's PC Very Slow + Page redirect [Solved]


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#1
jcgems

jcgems

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Hi there.

My partner's PC is playing up. Very slow and is getting intermittent page redirects in Chrome. Some applications will not run, or will run for a few seconds and then disappear. I have scanned with AVG and have just downloaded their "try once" maintenance tool to see what I can do. Any help/advice would be greatly appreciated :)

Here is the OTL log

OTL logfile created on: 22/10/2013 18:19:11 - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Julie\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16721)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

7.96 Gb Total Physical Memory | 5.70 Gb Available Physical Memory | 71.57% Memory free
9.96 Gb Paging File | 7.35 Gb Available in Paging File | 73.83% Paging File free
Paging file location(s): C:\pagefile.sys 2048 4096 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 105.24 Gb Total Space | 31.46 Gb Free Space | 29.90% Space Free | Partition Type: NTFS
Drive D: | 1863.01 Gb Total Space | 1802.46 Gb Free Space | 96.75% Space Free | Partition Type: NTFS
Drive E: | 1.63 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: CDFS

Computer Name: JULIE-PC | User Name: Julie | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/10/22 18:18:41 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Julie\Downloads\OTL.exe
PRC - [2013/10/18 16:49:38 | 000,206,160 | ---- | M] (BullGuard Ltd.) -- C:\Program Files\BullGuard Ltd\BullGuard\Files32\Spamfilter\LittleHook.exe
PRC - [2013/10/14 02:13:21 | 000,237,960 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler.exe
PRC - [2013/10/09 03:19:14 | 000,565,672 | ---- | M] (Valve Corporation) -- C:\Program Files (x86)\Common Files\Steam\SteamService.exe
PRC - [2013/10/09 03:19:12 | 001,813,928 | ---- | M] (Valve Corporation) -- D:\Skyrim\Steam.exe
PRC - [2013/10/07 19:54:20 | 004,908,592 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2014\avgui.exe
PRC - [2013/10/03 22:00:24 | 003,538,480 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
PRC - [2013/09/30 10:51:00 | 000,754,024 | ---- | M] (McAfee, Inc.) -- c:\Program Files (x86)\McAfee\SiteAdvisor\saUI.exe
PRC - [2013/09/25 21:47:22 | 000,301,152 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
PRC - [2013/09/12 01:17:46 | 000,414,496 | ---- | M] (NVIDIA Corporation) -- C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
PRC - [2013/06/26 19:21:50 | 000,207,528 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2013/06/26 19:21:46 | 000,523,944 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2013/05/26 00:30:46 | 000,076,888 | ---- | M] () -- C:\Windows\SysWOW64\PnkBstrA.exe
PRC - [2013/05/10 08:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2012/02/01 16:29:58 | 000,013,592 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
PRC - [2012/02/01 16:29:56 | 000,284,440 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
PRC - [2011/12/08 17:53:32 | 008,364,288 | ---- | M] () -- C:\Program Files (x86)\NETGEAR\WNA3100\WNA3100.exe
PRC - [2011/12/07 19:31:00 | 000,303,360 | ---- | M] () -- C:\Program Files (x86)\NETGEAR\WNA3100\WifiSvc.exe
PRC - [2011/10/21 15:23:42 | 000,196,176 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE
PRC - [2011/10/13 17:21:52 | 000,249,648 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE


========== Modules (No Company Name) ==========

MOD - [2013/10/14 10:32:58 | 000,481,616 | ---- | M] () -- C:\Program Files\BullGuard Ltd\BullGuard\Files32\SQLite.dll
MOD - [2013/10/09 03:24:11 | 012,436,480 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\ef0a534be135cd8f0d99d938d8b1814a\System.Windows.Forms.ni.dll
MOD - [2013/10/09 03:24:01 | 003,348,480 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\4eef5a3a4d0ed6d6fd882947a70df530\WindowsBase.ni.dll
MOD - [2013/10/09 03:23:59 | 000,978,432 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\29f3ae8d313e62b4daed1107ccd29f9f\System.Configuration.ni.dll
MOD - [2013/10/09 03:19:16 | 001,121,704 | ---- | M] () -- D:\Skyrim\bin\chromehtml.dll
MOD - [2013/10/09 01:02:43 | 000,415,184 | ---- | M] () -- C:\Users\Julie\AppData\Local\Google\Chrome\Application\30.0.1599.101\ppgooglenaclpluginchrome.dll
MOD - [2013/10/09 01:02:42 | 013,584,336 | ---- | M] () -- C:\Users\Julie\AppData\Local\Google\Chrome\Application\30.0.1599.101\PepperFlash\pepflashplayer.dll
MOD - [2013/10/09 01:02:41 | 004,055,504 | ---- | M] () -- C:\Users\Julie\AppData\Local\Google\Chrome\Application\30.0.1599.101\pdf.dll
MOD - [2013/10/09 01:01:50 | 000,698,832 | ---- | M] () -- C:\Users\Julie\AppData\Local\Google\Chrome\Application\30.0.1599.101\libglesv2.dll
MOD - [2013/10/09 01:01:49 | 000,099,792 | ---- | M] () -- C:\Users\Julie\AppData\Local\Google\Chrome\Application\30.0.1599.101\libegl.dll
MOD - [2013/10/09 01:01:47 | 001,604,560 | ---- | M] () -- C:\Users\Julie\AppData\Local\Google\Chrome\Application\30.0.1599.101\ffmpegsumo.dll
MOD - [2013/09/13 03:01:07 | 000,771,584 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\d473c19e69818875b9c739cad8f386a5\System.Runtime.Remoting.ni.dll
MOD - [2013/09/10 23:20:56 | 020,625,832 | ---- | M] () -- D:\Skyrim\bin\libcef.dll
MOD - [2013/08/21 23:18:28 | 000,687,104 | ---- | M] () -- D:\Skyrim\SDL2.dll
MOD - [2013/08/14 03:24:44 | 000,489,472 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\IAStorUtil\591b99d5681c59ed6c5e9544d7def0ea\IAStorUtil.ni.dll
MOD - [2013/08/14 03:21:50 | 001,593,344 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\5aa44bce7933e4de09d935848f868a4b\System.Drawing.ni.dll
MOD - [2013/08/14 03:21:41 | 005,464,064 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\System.Xml\09db78d6068543df01862a023aca785a\System.Xml.ni.dll
MOD - [2013/08/14 03:21:38 | 007,989,760 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\System\5d22a30e587e2cac106b81fb351e7c08\System.ni.dll
MOD - [2013/07/12 03:27:21 | 000,014,336 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\IAStorCommon\45581138b36fd338c87813390775b65f\IAStorCommon.ni.dll
MOD - [2013/07/12 03:24:13 | 011,499,520 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\mscorlib\9a6c1b7af18b4d5a91dc7f8d6617522f\mscorlib.ni.dll
MOD - [2013/06/15 00:49:12 | 001,100,800 | ---- | M] () -- D:\Skyrim\bin\avcodec-53.dll
MOD - [2013/06/15 00:49:12 | 000,192,000 | ---- | M] () -- D:\Skyrim\bin\avformat-53.dll
MOD - [2013/06/15 00:49:12 | 000,124,416 | ---- | M] () -- D:\Skyrim\bin\avutil-51.dll
MOD - [2011/12/08 17:53:32 | 008,364,288 | ---- | M] () -- C:\Program Files (x86)\NETGEAR\WNA3100\WNA3100.exe
MOD - [2011/09/13 17:57:20 | 000,282,624 | ---- | M] () -- C:\Program Files (x86)\NETGEAR\WNA3100\WifiSvcLib.dll


========== Services (SafeList) ==========

SRV:64bit: - [2013/10/18 16:49:37 | 000,376,144 | ---- | M] (BullGuard Ltd.) [Auto | Running] -- c:\Program Files\BullGuard Ltd\BullGuard\BsFileScan.dll -- (BsFileScan)
SRV:64bit: - [2013/10/18 16:49:35 | 000,623,952 | ---- | M] (BullGuard Ltd.) [Auto | Running] -- c:\Program Files\BullGuard Ltd\BullGuard\BsMailProxy\BsMailProxy.dll -- (BsMailProxy)
SRV:64bit: - [2013/10/18 16:49:35 | 000,604,496 | ---- | M] (BullGuard Ltd.) [Auto | Running] -- c:\Program Files\BullGuard Ltd\BullGuard\BsFire.dll -- (BsFire)
SRV:64bit: - [2013/10/18 16:46:32 | 000,356,688 | ---- | M] (BullGuard Ltd.) [Auto | Running] -- C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe -- (BsUpdate)
SRV:64bit: - [2013/10/14 10:32:56 | 000,695,120 | ---- | M] (BullGuard Ltd.) [Auto | Running] -- C:\Program Files\BullGuard Ltd\BullGuard\BsBackup.dll -- (BsBackup)
SRV:64bit: - [2013/10/14 10:32:55 | 000,445,776 | ---- | M] (BullGuard Ltd.) [Auto | Running] -- C:\Program Files\BullGuard Ltd\BullGuard\BullGuardBhvScanner.exe -- (BsBhvScan)
SRV:64bit: - [2013/10/14 10:32:55 | 000,242,512 | ---- | M] (BullGuard Ltd.) [Auto | Running] -- C:\Program Files\BullGuard Ltd\BullGuard\BullGuardScanner.exe -- (BsScanner)
SRV:64bit: - [2013/10/14 10:32:52 | 000,342,352 | ---- | M] (BullGuard Ltd.) [Auto | Running] -- C:\Program Files\BullGuard Ltd\BullGuard\BsMain.dll -- (BsMain)
SRV:64bit: - [2013/09/06 17:32:06 | 000,288,776 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee Security Scan\3.8.130\McCHSvc.exe -- (McComponentHostService)
SRV:64bit: - [2013/08/12 14:11:04 | 000,366,600 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2013/08/12 14:11:04 | 000,023,808 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV:64bit: - [2013/05/27 06:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2010/09/22 19:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV - [2013/10/15 16:12:05 | 000,484,592 | ---- | M] (BitRaider, LLC) [On_Demand | Stopped] -- C:\ProgramData\BitRaider\BRSptSvc.exe -- (BRSptSvc)
SRV - [2013/10/10 15:37:39 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/10/09 03:19:14 | 000,565,672 | ---- | M] (Valve Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Common Files\Steam\SteamService.exe -- (Steam Client Service)
SRV - [2013/10/03 22:00:24 | 003,538,480 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe -- (AVGIDSAgent)
SRV - [2013/10/02 17:05:08 | 000,121,616 | ---- | M] (McAfee, Inc.) [Auto | Running] -- c:\Program Files (x86)\McAfee\SiteAdvisor\mcsacore.exe -- (McAfee SiteAdvisor Service)
SRV - [2013/09/25 21:47:22 | 000,301,152 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe -- (avgwd)
SRV - [2013/09/12 01:17:46 | 000,414,496 | ---- | M] (NVIDIA Corporation) [Auto | Running] -- C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe -- (Stereo Service)
SRV - [2013/06/26 19:21:50 | 000,207,528 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2013/06/26 19:21:46 | 000,523,944 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2013/05/26 00:30:46 | 000,076,888 | ---- | M] () [Auto | Running] -- C:\Windows\SysWOW64\PnkBstrA.exe -- (PnkBstrA)
SRV - [2013/05/10 08:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/02/26 00:32:22 | 001,260,320 | ---- | M] (NVIDIA Corporation) [Auto | Stopped] -- C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe -- (nvUpdatusService)
SRV - [2012/02/01 16:29:58 | 000,013,592 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc)
SRV - [2011/12/07 19:31:00 | 000,303,360 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\NETGEAR\WNA3100\WifiSvc.exe -- (WSWNA3100)
SRV - [2011/10/21 15:23:42 | 000,196,176 | ---- | M] (Microsoft Corporation.) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE -- (BBSvc)
SRV - [2011/10/13 17:21:52 | 000,249,648 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE -- (BBUpdate)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 22:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/09/25 21:07:30 | 000,148,792 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\avgdiska.sys -- (Avgdiska)
DRV:64bit: - [2013/09/08 22:11:42 | 000,031,544 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\avgrkx64.sys -- (Avgrkx64)
DRV:64bit: - [2013/09/02 10:59:14 | 000,212,280 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\avgldx64.sys -- (Avgldx64)
DRV:64bit: - [2013/09/02 10:29:18 | 000,294,712 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\avgloga.sys -- (Avgloga)
DRV:64bit: - [2013/09/02 10:26:50 | 000,192,824 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\avgidsha.sys -- (AVGIDSHA)
DRV:64bit: - [2013/09/02 10:26:42 | 000,241,464 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\avgidsdrivera.sys -- (AVGIDSDriver)
DRV:64bit: - [2013/08/20 22:53:58 | 000,123,704 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\avgmfx64.sys -- (Avgmfx64)
DRV:64bit: - [2013/08/01 16:07:06 | 000,251,192 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgtdia.sys -- (Avgtdia)
DRV:64bit: - [2013/06/26 19:21:50 | 000,023,208 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)
DRV:64bit: - [2013/06/26 19:21:48 | 000,028,840 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)
DRV:64bit: - [2013/06/26 19:21:46 | 000,273,576 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)
DRV:64bit: - [2013/06/26 19:21:44 | 000,767,144 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)
DRV:64bit: - [2013/06/18 21:50:08 | 000,139,616 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2013/03/18 14:25:00 | 000,068,720 | ---- | M] (BullGuard Ltd.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\BdSpy.sys -- (BdSpy)
DRV:64bit: - [2013/01/25 14:33:16 | 000,350,160 | ---- | M] (BitDefender S.R.L.) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Trufos.sys -- (Trufos)
DRV:64bit: - [2012/11/20 14:11:38 | 000,464,480 | ---- | M] (Agnitum Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\afwcore.sys -- (afwcore)
DRV:64bit: - [2012/11/20 14:11:38 | 000,040,544 | ---- | M] (Agnitum Ltd.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\afw.sys -- (AFW)
DRV:64bit: - [2012/10/04 08:38:58 | 000,034,928 | ---- | M] (BullGuard Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\BdNet.sys -- (BdNet)
DRV:64bit: - [2012/08/23 15:10:20 | 000,019,456 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2012/08/23 15:08:26 | 000,030,208 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2012/08/23 15:07:35 | 000,057,856 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2012/07/17 19:12:08 | 000,062,784 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (MEIx64)
DRV:64bit: - [2012/06/26 10:48:34 | 000,256,072 | ---- | M] (NovaShield, Inc.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\NSKernel.sys -- (NovaShieldFilterDriver)
DRV:64bit: - [2012/06/26 10:48:34 | 000,025,160 | ---- | M] (NovaShield, Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NSNetmon.sys -- (NovaShieldTDIDriver)
DRV:64bit: - [2012/03/27 16:13:20 | 000,789,272 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\iusb3xhc.sys -- (iusb3xhc)
DRV:64bit: - [2012/03/27 16:13:20 | 000,356,632 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\iusb3hub.sys -- (iusb3hub)
DRV:64bit: - [2012/03/27 16:13:18 | 000,019,224 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iusb3hcs.sys -- (iusb3hcs)
DRV:64bit: - [2012/03/08 18:40:52 | 000,048,488 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\fssfltr.sys -- (fssfltr)
DRV:64bit: - [2012/03/01 07:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/02/04 07:06:34 | 000,398,144 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nvstusb.sys -- (NvStUSB)
DRV:64bit: - [2012/02/01 16:16:40 | 000,568,600 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2012/01/17 13:45:56 | 000,188,224 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nvhda64v.sys -- (NVHDA)
DRV:64bit: - [2011/12/19 15:49:22 | 000,637,360 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\iaStorS.sys -- (iaStorS)
DRV:64bit: - [2011/12/19 15:49:20 | 000,024,496 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStorF.sys -- (iaStorF)
DRV:64bit: - [2011/12/19 15:49:18 | 000,566,192 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\iaStorA.sys -- (iaStorA)
DRV:64bit: - [2011/12/12 18:42:00 | 001,256,192 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bcmwlhigh664.sys -- (BCMH43XX)
DRV:64bit: - [2011/09/13 17:14:44 | 000,212,992 | ---- | M] (Renesas Electronics Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nusb3xhc.sys -- (nusb3xhc)
DRV:64bit: - [2011/09/13 17:14:42 | 000,095,744 | ---- | M] (Renesas Electronics Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nusb3hub.sys -- (nusb3hub)
DRV:64bit: - [2011/08/17 11:18:00 | 000,080,384 | ---- | M] (Etron Technology Inc) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\EtronXHCI.sys -- (EtronXHCI)
DRV:64bit: - [2011/08/17 11:18:00 | 000,057,088 | ---- | M] (Etron Technology Inc) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\EtronHub3.sys -- (EtronHub3)
DRV:64bit: - [2011/08/11 15:54:14 | 000,104,560 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C)
DRV:64bit: - [2011/08/09 06:42:36 | 000,315,696 | ---- | M] (Marvell Semiconductor, Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\mvs91xx.sys -- (mvs91xx)
DRV:64bit: - [2011/08/09 06:42:36 | 000,024,880 | ---- | M] (Marvell Semiconductor Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mv91cons.sys -- (mv91cons)
DRV:64bit: - [2011/08/01 15:59:06 | 000,045,416 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\point64.sys -- (Point64)
DRV:64bit: - [2011/07/22 11:33:48 | 000,025,056 | ---- | M] (Windows ® Win 7 DDK provider) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\SCMNdisP.sys -- (SCMNdisP)
DRV:64bit: - [2011/07/20 09:37:54 | 000,342,704 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\e1c62x64.sys -- (e1cexpress)
DRV:64bit: - [2011/07/06 03:27:10 | 000,191,040 | ---- | M] (Fresco Logic) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\FLxHCIc.sys -- (FLxHCIc)
DRV:64bit: - [2011/07/06 03:27:10 | 000,067,136 | ---- | M] (Fresco Logic) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\FLxHCIh.sys -- (FLxHCIh)
DRV:64bit: - [2011/05/20 04:32:28 | 000,282,704 | ---- | M] (Advanced Micro Devices, Inc) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ahcix64s.sys -- (ahcix64s)
DRV:64bit: - [2011/05/19 16:55:34 | 000,120,920 | ---- | M] (JMicron Technology Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\jraid.sys -- (JRAID)
DRV:64bit: - [2011/03/11 07:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 07:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/21 04:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/10/29 16:11:42 | 000,250,984 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2010/08/13 04:04:22 | 000,127,088 | ---- | M] (VIA Technologies, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\vcrdrx64.sys -- (vcrdrx64)
DRV:64bit: - [2010/08/09 11:01:58 | 000,088,912 | ---- | M] (ENE Technology Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\EUCR6SK.sys -- (EUCR)
DRV:64bit: - [2010/02/26 16:32:14 | 000,158,976 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\Impcd.sys -- (Impcd)
DRV:64bit: - [2010/02/03 12:21:56 | 000,047,632 | ---- | M] (CACE Technologies, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\npf.sys -- (NPF)
DRV:64bit: - [2009/11/24 19:33:50 | 000,028,264 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nvamacpi.sys -- (nvamacpi)
DRV:64bit: - [2009/11/18 07:12:00 | 000,032,344 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\MBfilt64.sys -- (MBfilt)
DRV:64bit: - [2009/11/16 07:45:24 | 000,042,192 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\qd262x64.sys -- (ioatdma2)
DRV:64bit: - [2009/11/16 07:45:20 | 000,040,144 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\qd162x64.sys -- (ioatdma1)
DRV:64bit: - [2009/08/01 16:08:26 | 000,067,104 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sisagpx.sys -- (uagp35)
DRV:64bit: - [2009/08/01 16:08:26 | 000,067,104 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sisagpx.sys -- (SISAGP)
DRV:64bit: - [2009/07/14 02:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/14 02:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/14 02:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 21:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 21:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 21:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 21:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2013/10/15 19:48:53 | 000,075,048 | ---- | M] (BitRaider) [File_System | On_Demand | Stopped] -- C:\ProgramData\BitRaider\BRDriver64.sys -- (BRDriver64)
DRV - [2009/07/14 02:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {324F4C39-CFCE-4703-943F-243A3309A9FC}
IE:64bit: - HKLM\..\SearchScopes\{324F4C39-CFCE-4703-943F-243A3309A9FC}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{4E51769B-2E87-4849-85E2-E7791119947E}: "URL" = http://www.bing.com/...rc=IE-SearchBox

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nmd.msn.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.golsearch...13_nch&tsp=5000
IE - HKCU\..\SearchScopes,DefaultScope =
IE - HKCU\..\SearchScopes\{05278BF5-73AC-4CA2-9205-7D990CE35266}: "URL" = http://websearch.ask...1A-3FD48DAE0C21
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\system32\Macromed\Flash\NPSWF64_11_9_900_117.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll ()
FF - HKLM\Software\MozillaPlugins\@esn.me/esnsonar,version=0.70.4: C:\Program Files (x86)\Battlelog Web Plugins\Sonar\0.70.4\npesnsonar.dll File not found
FF - HKLM\Software\MozillaPlugins\@esn/esnlaunch,version=1.122.0: C:\Program Files (x86)\Battlelog Web Plugins\1.122.0\npesnlaunch.dll File not found
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.25.2: C:\windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.25.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/McAfeeMssPlugin: C:\Program Files\McAfee Security Scan\3.8.130\npMcAfeeMss.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/SAFFPlugin: C:\Program Files (x86)\McAfee\SiteAdvisor\npmcffplg32.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3555.0308: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@nvidia.com/3DVision: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll ()
FF - HKLM\Software\MozillaPlugins\@nvidia.com/3DVisionStreaming: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll ()
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Julie\AppData\Local\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Julie\AppData\Local\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\ubisoft.com/uplaypc: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\npuplaypc.dll ()

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{4ED1F68A-5463-4931-9384-8FFF5ED91D92}: C:\Program Files (x86)\McAfee\SiteAdvisor [2013/10/08 13:43:30 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\BullGuard Ltd\BullGuard\Files32\Antiphishing\FF\[email protected]\ [2013/10/17 20:40:22 | 000,000,000 | ---D | M]

[2013/09/09 16:53:30 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions

========== Chrome ==========

CHR - default_search_provider: McAfee (Enabled)
CHR - default_search_provider: search_url = http://uk.search.yah...p={searchTerms}
CHR - default_search_provider: suggest_url = ,
CHR - homepage: http://nmd.msn.com/
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Users\Julie\AppData\Local\Google\Chrome\Application\30.0.1599.101\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\Julie\AppData\Local\Google\Chrome\Application\30.0.1599.101\pdf.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Julie\AppData\Local\Google\Chrome\Application\30.0.1599.101\gcswf32.dll
CHR - plugin: Silverlight Plug-In (Enabled) = C:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll
CHR - plugin: NVIDIA 3D Vision (Enabled) = C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
CHR - plugin: NVIDIA 3D VISION (Enabled) = C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
CHR - plugin: Windows Live Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: Google Update (Enabled) = C:\Users\Julie\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll
CHR - Extension: YouTube = C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Google Search = C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: SiteAdvisor = C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho\3.6.3.1271_0\
CHR - Extension: Chrome In-App Payments service = C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.4.11_0\
CHR - Extension: Ominent Chrome Toolbar = C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\pfbeipanohfeidpadabjjooclppdoghg\1.0_2\
CHR - Extension: Gmail = C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2009/06/10 22:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O2 - BHO: (MSS+ Identifier) - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.130\McAfeeMSS_IE.dll (McAfee, Inc.)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3:64bit: - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4:64bit: - HKLM..\Run: [BullGuard] C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe (BullGuard Ltd.)
O4:64bit: - HKLM..\Run: [BullGuardUpdate2] c:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate2.exe (BullGuard Ltd.)
O4:64bit: - HKLM..\Run: [IntelliPoint] C:\Program Files\Microsoft IntelliPoint\ipoint.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [itype] C:\Program Files\Microsoft IntelliType Pro\itype.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [MSC] C:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [AVG_UI] C:\Program Files (x86)\AVG\AVG2014\avgui.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIconLaunch.exe (Intel Corporation)
O4 - HKCU..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun File not found
O4 - HKCU..\Run: [Steam] D:\Skyrim\Steam.exe (Valve Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O9:64bit: - Extra Button: Report to BullGuard - {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - C:\Program Files\BullGuard Ltd\BullGuard\Antiphishing\IE\BgAntiphishingIE.dll (BullGuard Ltd.)
O9 - Extra Button: Report to BullGuard - {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - C:\Program Files\BullGuard Ltd\BullGuard\Files32\Antiphishing\IE\BgAntiphishingIE.dll (BullGuard Ltd.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{0ABCED02-FC2D-437E-976B-8B47AD23D14F}: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{35B007E6-586F-49F2-9ED8-BDF5B3BF31E2}: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{EC91EAB4-C733-42B3-BD91-9F8DFE224874}: DhcpNameServer = 192.168.0.1
O18:64bit: - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\livecall - No CLSID value found
O18 - Protocol\Handler\msnim - No CLSID value found
O18 - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20:64bit: - AppInit_DLLs: (c:\PROGRA~1\BULLGU~1\BULLGU~1\BgAgent.dll) - c:\Program Files\BullGuard Ltd\BullGuard\BgAgent.dll (BullGuard Ltd.)
O20:64bit: - AppInit_DLLs: (BgGamingMonitor.dll) - C:\windows\SysNative\BgGamingMonitor.dll (BullGuard Ltd.)
O20 - AppInit_DLLs: (c:\PROGRA~1\BULLGU~1\BULLGU~1\Files32\BgAgent.dll) - c:\Program Files\BullGuard Ltd\BullGuard\Files32\BgAgent.dll (BullGuard Ltd.)
O20 - AppInit_DLLs: (BgGamingMonitor.dll) - C:\windows\SysWow64\BgGamingMonitor.dll (BullGuard Ltd.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\windows\SysWow64\userinit.exe (Microsoft Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/10/20 15:18:40 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee Security Scan Plus
[2013/10/20 15:18:37 | 000,000,000 | ---D | C] -- C:\Program Files\McAfee Security Scan
[2013/10/19 09:35:27 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
[2013/10/18 16:49:44 | 000,124,360 | ---- | C] (BullGuard Ltd.) -- C:\windows\SysNative\BgGamingMonitor.dll
[2013/10/18 16:49:44 | 000,111,952 | ---- | C] (BullGuard Ltd.) -- C:\windows\SysWow64\BgGamingMonitor.dll
[2013/10/18 16:49:43 | 000,072,016 | ---- | C] (BullGuard Ltd.) -- C:\windows\SysNative\BGLsp.dll
[2013/10/18 16:49:43 | 000,059,216 | ---- | C] (BullGuard Ltd.) -- C:\windows\SysWow64\BGLsp.dll
[2013/10/15 16:12:04 | 000,000,000 | ---D | C] -- C:\Users\Public\Documents\BitRaider
[2013/10/15 16:12:04 | 000,000,000 | ---D | C] -- C:\ProgramData\BitRaider
[2013/10/15 15:56:13 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Local\SWTORPerf
[2013/10/14 23:22:57 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Roaming\SecondLife
[2013/10/14 23:22:54 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Local\SecondLife
[2013/10/09 10:58:51 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Roaming\AVG2014
[2013/10/09 10:58:41 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Roaming\TuneUp Software
[2013/10/09 10:58:30 | 000,000,000 | -H-D | C] -- C:\$AVG
[2013/10/09 10:58:30 | 000,000,000 | ---D | C] -- C:\ProgramData\AVG2014
[2013/10/09 10:58:21 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\AVG
[2013/10/09 10:55:21 | 000,000,000 | -H-D | C] -- C:\ProgramData\Common Files
[2013/10/09 10:55:21 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Local\MFAData
[2013/10/09 10:55:21 | 000,000,000 | ---D | C] -- C:\ProgramData\MFAData
[2013/10/09 10:55:21 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Local\Avg2014
[2013/10/09 10:36:25 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2013/10/08 22:31:19 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Roaming\BullGuard
[2013/10/08 22:31:19 | 000,000,000 | ---D | C] -- C:\ProgramData\BullGuard
[2013/10/08 22:31:18 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BullGuard
[2013/10/08 22:31:12 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\BullGuard Ltd
[2013/10/08 22:31:09 | 000,000,000 | ---D | C] -- C:\Program Files\BullGuard Ltd
[2013/10/08 22:26:12 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Roaming\SmartPCFix
[2013/10/08 22:23:57 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\weDownload Ltd
[2013/10/08 22:23:49 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Roaming\weDownload Ltd
[2013/10/02 14:25:21 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Roaming\Guild Wars 2
[2013/09/25 21:07:30 | 000,148,792 | ---- | C] (AVG Technologies CZ, s.r.o.) -- C:\windows\SysNative\drivers\avgdiska.sys
[2013/09/23 16:08:07 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WordBiz
[2013/09/23 16:08:04 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\WordBiz
[1 C:\windows\SysWow64\*.tmp files -> C:\windows\SysWow64\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/10/22 18:21:39 | 000,021,872 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/10/22 18:21:39 | 000,021,872 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/10/22 18:18:00 | 000,000,896 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/10/22 18:16:35 | 000,000,608 | ---- | M] () -- C:\windows\SysNative\F39D4DE6-98B8-4E05-91BD-549E8A8248BD
[2013/10/22 18:14:23 | 000,000,892 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/10/22 18:14:16 | 000,001,328 | ---- | M] () -- C:\windows\tasks\Allyrics-2-updater.job
[2013/10/22 18:14:13 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat
[2013/10/22 18:12:00 | 000,000,908 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskUserS-1-5-21-424758870-2339799793-3028285742-1002UA.job
[2013/10/22 17:37:00 | 000,000,830 | ---- | M] () -- C:\windows\tasks\Adobe Flash Player Updater.job
[2013/10/22 14:12:00 | 000,000,856 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskUserS-1-5-21-424758870-2339799793-3028285742-1002Core.job
[2013/10/20 15:18:40 | 000,001,937 | ---- | M] () -- C:\Users\Public\Desktop\McAfee Security Scan Plus.lnk
[2013/10/20 15:18:40 | 000,001,937 | ---- | M] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
[2013/10/19 12:42:48 | 000,735,646 | ---- | M] () -- C:\windows\SysNative\PerfStringBackup.INI
[2013/10/19 12:42:48 | 000,632,950 | ---- | M] () -- C:\windows\SysNative\perfh009.dat
[2013/10/19 12:42:48 | 000,114,684 | ---- | M] () -- C:\windows\SysNative\perfc009.dat
[2013/10/19 09:35:27 | 000,000,971 | ---- | M] () -- C:\Users\Public\Desktop\AVG 2014.lnk
[2013/10/18 16:49:38 | 000,124,360 | ---- | M] (BullGuard Ltd.) -- C:\windows\SysNative\BgGamingMonitor.dll
[2013/10/18 16:49:38 | 000,111,952 | ---- | M] (BullGuard Ltd.) -- C:\windows\SysWow64\BgGamingMonitor.dll
[2013/10/18 16:49:38 | 000,072,016 | ---- | M] (BullGuard Ltd.) -- C:\windows\SysNative\BGLsp.dll
[2013/10/18 16:49:38 | 000,059,216 | ---- | M] (BullGuard Ltd.) -- C:\windows\SysWow64\BGLsp.dll
[2013/10/16 04:16:32 | 000,002,372 | ---- | M] () -- C:\Users\Julie\Desktop\Google Chrome.lnk
[2013/10/16 03:00:36 | 000,001,945 | ---- | M] () -- C:\windows\epplauncher.mif
[2013/10/15 15:53:07 | 000,000,634 | ---- | M] () -- C:\Users\Public\Desktop\Star Wars - The Old Republic.lnk
[2013/10/09 10:38:35 | 000,000,601 | ---- | M] () -- C:\Users\Julie\Desktop\Search.lnk
[2013/10/09 03:22:24 | 000,277,608 | ---- | M] () -- C:\windows\SysNative\FNTCACHE.DAT
[2013/10/08 22:40:15 | 000,000,164 | ---- | M] () -- C:\Users\Julie\Desktop\BullGuard Online Drive.lnk
[2013/10/08 22:31:18 | 000,000,996 | ---- | M] () -- C:\Users\Public\Desktop\BullGuard.lnk
[2013/10/08 22:30:10 | 016,685,832 | ---- | M] () -- C:\Users\Public\Desktop\Install BullGuard Internet Security.exe
[2013/09/25 21:07:30 | 000,148,792 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\windows\SysNative\drivers\avgdiska.sys
[2013/09/23 16:08:07 | 000,000,997 | ---- | M] () -- C:\Users\Public\Desktop\Wordbiz.lnk
[1 C:\windows\SysWow64\*.tmp files -> C:\windows\SysWow64\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/10/22 18:16:17 | 000,000,608 | ---- | C] () -- C:\windows\SysNative\F39D4DE6-98B8-4E05-91BD-549E8A8248BD
[2013/10/15 15:53:07 | 000,000,634 | ---- | C] () -- C:\Users\Public\Desktop\Star Wars - The Old Republic.lnk
[2013/10/09 10:58:41 | 000,000,971 | ---- | C] () -- C:\Users\Public\Desktop\AVG 2014.lnk
[2013/10/08 22:40:15 | 000,000,164 | ---- | C] () -- C:\Users\Julie\Desktop\BullGuard Online Drive.lnk
[2013/10/08 22:31:18 | 000,000,996 | ---- | C] () -- C:\Users\Public\Desktop\BullGuard.lnk
[2013/10/08 22:28:19 | 016,685,832 | ---- | C] () -- C:\Users\Public\Desktop\Install BullGuard Internet Security.exe
[2013/10/08 22:24:05 | 000,001,328 | ---- | C] () -- C:\windows\tasks\Allyrics-2-updater.job
[2013/09/23 16:08:07 | 000,000,997 | ---- | C] () -- C:\Users\Public\Desktop\Wordbiz.lnk
[2013/09/12 01:17:50 | 000,571,168 | ---- | C] () -- C:\windows\SysWow64\nvStreaming.exe
[2012/11/10 00:12:31 | 000,053,299 | ---- | C] () -- C:\windows\SysWow64\pthreadVC.dll
[2012/07/05 12:13:34 | 000,281,688 | ---- | C] () -- C:\windows\SysWow64\PnkBstrB.exe
[2012/07/05 12:13:33 | 000,076,888 | ---- | C] () -- C:\windows\SysWow64\PnkBstrA.exe
[2012/01/26 13:44:23 | 000,743,594 | ---- | C] () -- C:\windows\SysWow64\PerfStringBackup.INI
[2012/01/18 14:09:37 | 000,361,808 | ---- | C] () -- C:\windows\EMCRI_E.dll

========== ZeroAccess Check ==========

[2009/07/14 05:55:00 | 000,000,227 | RHS- | M] () -- C:\windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/07/26 03:24:57 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/07/26 02:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/14 02:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/21 04:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/14 02:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2013/10/15 15:54:58 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\.minecraft
[2012/05/01 22:02:42 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\.purple
[2012/09/01 13:26:12 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\Ableton
[2013/10/09 10:58:51 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\AVG2014
[2013/10/08 23:06:14 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\BullGuard
[2013/10/03 20:23:17 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\Guild Wars 2
[2012/10/04 14:56:38 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\Image-Line
[2012/08/28 15:53:03 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\Origin
[2013/10/14 23:25:12 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\SecondLife
[2013/10/08 22:27:30 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\SmartPCFix
[2013/08/01 13:21:36 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\SoftGrid Client
[2012/05/28 11:49:16 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\TP
[2013/10/09 10:58:41 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\TuneUp Software
[2012/05/01 22:09:22 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\URSoft
[2013/10/08 22:23:49 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\weDownload Ltd
[2012/12/16 03:31:52 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\Windows Live Writer

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 120 bytes -> C:\ProgramData\TEMP:B3D74A13

< End of report >
  • 0

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#2
godawgs

godawgs

    Teacher

  • Retired Staff
  • 8,228 posts
Hello jcgems, :wave: Welcome to the forums!
:welcome:. My name is godawgs and I will be assisting you with your Virus / Malware issues.
I will start working on your Malware issues. This may, or may not, solve other issues you have with your machine. The fixes are specific to your problem and should only be used for this issue on this machine!

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.
If you have not, please adhere to the guidelines below and then carefully follow all future instructions:

You must reply to posts within four days. If you haven't replied within that time, the topic will be closed! If you need additional time to complete things, just let me know.
If you're not sure, or if something unexpected happens, Do NOT continue! Stop and ask!

This board can notify you when a new reply is added to a topic. Please read this topic to find out how to do that.

Please do not run any tools unless instructed to do so.
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Do as the instructions ask, nothing extra. Do Not run things twice unless instructed.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  • If I ask a Question just answer it, don't run anything unless directed to.
Please read every post completely before doing anything.
  • Pay special attention to the NOTE: lines, or anything in red. These entries identify an individual issue or important step in the cleanup process.
  • Please make sure you are saving and printing the instructions out prior to each fix, this way you will have them on hand just in case you are unable to access this site. Some of the steps I will be asking you to do may require you to boot into Safe Mode and this process will be much easier for you to perform if the instructions are printed out for you to follow.
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post unless directed otherwise.
Logs from malware diagnostic or removal programs (OTL is one of them) can take some time to analyze.
  • I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forum, (sometimes :lol: )
  • Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
Lastly, Please be aware that removing Malware is a hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. Some infections are so severe that we might encounter situations where the only recourse is to re-format and re-install your operating system. Don't worry, this only happens in severe cases, but, sadly, it does happen.
In light of this be prepared to back up your data. Have means of backing up your data available.

IMPORTANT:Change your browser(s) to download any tools to the desktop.
Follow the directions here
For FireFox check the dot beside "Always ask me where to save files."
For Chrome, check the box beside "Ask where to save each file before downloading"
NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.

When OTL runs the first time it creates a file named Extras.txt. It should be in the same directory you ran OTL from. Please post the contents of that file.

I see the browser hijacker, but the immediate problem that we need to discuss is the 3 antivirus programs that are installed on the system. One antivirus program is essential, but more that one is detrimental to system speed because all of the AV programs want access to every file on the system. Having too many AV programs running can cause some of the symptoms you are describing and actually provide less protection that just having one.
The antivirus programs installed on the computer are:

BullGard Internet Security
AVG2014
Microsoft Security Essentials

If you downloaded the 60 day trial version of BullgGuard you will have to pay for it when the trial period ends. It you have already paid for it then you will probably want to keep it.
AVG and MSSE are two good free antivirus programs.
The choice is yours but two of the antivirus programs will need to go. Please let me know which antivirus you want to keep and I will help you totally remove the other two.

And post the Extras.txt log in the next reply also.
  • 0

#3
jcgems

jcgems

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Hi godawgs, thanks for your help.

I am going to remove Bullguard & MMSE.


Here is the extras.txt log file.


OTL Extras logfile created on: 22/10/2013 18:19:11 - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Julie\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16721)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

7.96 Gb Total Physical Memory | 5.70 Gb Available Physical Memory | 71.57% Memory free
9.96 Gb Paging File | 7.35 Gb Available in Paging File | 73.83% Paging File free
Paging file location(s): C:\pagefile.sys 2048 4096 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 105.24 Gb Total Space | 31.46 Gb Free Space | 29.90% Space Free | Partition Type: NTFS
Drive D: | 1863.01 Gb Total Space | 1802.46 Gb Free Space | 96.75% Space Free | Partition Type: NTFS
Drive E: | 1.63 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: CDFS

Computer Name: JULIE-PC | User Name: Julie | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0312B56B-B975-433D-B644-ABE82D6B34FA}" = lport=2869 | protocol=6 | dir=in | app=system |
"{07499DCD-617D-4A0D-BFDF-2A17666579A3}" = rport=10243 | protocol=6 | dir=out | app=system |
"{08931E80-77FC-4DA9-9597-843F7E95AE3D}" = lport=445 | protocol=6 | dir=in | app=system |
"{1016F351-706A-4D20-B558-BDBF4B49D62D}" = rport=445 | protocol=6 | dir=out | app=system |
"{2AFD0FC7-08A3-4C75-901D-23EC6ED5B9CB}" = lport=139 | protocol=6 | dir=in | app=system |
"{2D356928-4392-4798-8A4D-03CA0DEC25C4}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{34465971-DDEF-4E24-AF26-B101809AC638}" = lport=138 | protocol=17 | dir=in | app=system |
"{5260DF66-5B3B-4769-A020-25DC94B2549D}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{528F86F1-0C85-4872-A275-FF1F0D9D2071}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
"{530A8925-13A8-4B5A-88CB-1D0291049FAE}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{68557AD3-F23E-43FC-A6A4-0ECD60C74561}" = rport=139 | protocol=6 | dir=out | app=system |
"{6D109D65-13F4-45B9-A1E4-246CA1820448}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{8317146E-4152-46B1-9DFE-E1D7E6AEE64A}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{893FA533-B7C3-4497-AC80-EC620C5A5742}" = rport=137 | protocol=17 | dir=out | app=system |
"{98AD2BCE-70CA-44FE-B57A-A7C7620A4AAA}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{C7A9489B-43CE-41C4-8822-59C109A55FD4}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{C9054203-9DC3-476F-90AE-2505ADEADA46}" = rport=138 | protocol=17 | dir=out | app=system |
"{D390120E-266B-4E92-9CE4-61DBE3474475}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{D5B00BEE-A6AB-4848-8580-8C16EB31A9B0}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{EA3BB56B-92F4-4030-929C-CC9FEBE1674A}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
"{EA75C06F-CBD6-45A2-B0DB-DA79389B6378}" = lport=10243 | protocol=6 | dir=in | app=system |
"{F2ABB47E-0660-4C95-94ED-22815D471A53}" = lport=137 | protocol=17 | dir=in | app=system |
"{FE525704-8DDB-4BB2-8943-2914763247AB}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | [email protected],-28539 |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{026F73AA-87CA-4815-8148-38FC342C3177}" = protocol=17 | dir=in | app=d:\farcry 3\bin\farcry3_d3d11.exe |
"{04214D20-1472-4183-9F9E-07B3508675F1}" = protocol=17 | dir=in | app=d:\farcry 3\bin\fc3editor.exe |
"{05473655-2969-4632-AD3F-2D29B93FB697}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2014\avgmfapx.exe |
"{055CBE8D-A3BE-49B1-A2CF-BB21C828AEDC}" = protocol=17 | dir=in | app=c:\program files (x86)\electronic arts\bioware\star wars - the old republic\launcher.exe |
"{094BCFCB-713D-4A4B-A815-5777557AC2C3}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{0A578766-CD89-42F6-8DAA-1B8279CC7FEE}" = dir=in | app=c:\program files (x86)\windows live\mesh\moe.exe |
"{0E10FD14-3EAD-4516-9850-66C279BA98F9}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{117405E4-EE64-4F38-9E7F-DE6AFE6304CD}" = protocol=6 | dir=in | app=c:\program files (x86)\electronic arts\bioware\star wars - the old republic\launcher.exe |
"{12209DC1-A1FA-47CF-88D4-B7DDF0B9DF61}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{143B9876-DF61-4B2A-919F-98EA509B0D5A}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{192C0E00-8F89-419A-9F83-672A50FA6DFC}" = protocol=6 | dir=in | app=c:\program files (x86)\battlelog web plugins\sonar\0.70.4\sonarhost.exe |
"{1B966D88-7933-46E2-B67F-E91B32D39AF6}" = protocol=17 | dir=in | app=c:\program files (x86)\electronic arts\battleforge\battleforge.exe |
"{25D4BC0E-C744-4C8D-B9BF-2BD625D1CBB0}" = protocol=6 | dir=in | app=d:\farcry 3\bin\fc3updater.exe |
"{2708CE00-BD46-40A8-A80B-822D4E5E81C1}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{2D3FA693-8003-4EB8-8982-D0613D18FFCC}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{36F1D6BD-DAED-4006-B55E-8836580C106C}" = protocol=6 | dir=in | app=d:\star wars-the old republic\launcher.exe |
"{38B248BC-1573-481A-A875-24FBDCCA7E16}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2014\avgdiagex.exe |
"{3C24B643-29E5-4A54-A084-2AEF18C39D88}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{4452A01A-EF70-43F0-9A74-7C99CBD8874D}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2014\avgdiagex.exe |
"{4D7CDDA9-4184-4844-B491-1C1D59CF130B}" = protocol=58 | dir=in | [email protected],-28545 |
"{4E76FE2E-7178-4E94-AFDB-21AB3C37F944}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2014\avgmfapx.exe |
"{5575DAF2-6844-41BD-9187-B423E5F6D0B5}" = protocol=6 | dir=in | app=d:\skyrim\steamapps\common\skyrim\skyrimlauncher.exe |
"{5683887A-3FA1-4FA4-BF29-63F493737829}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{6046D972-3A37-40C6-B58B-8D60C9A9B4B6}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2014\avgemca.exe |
"{671DC86C-6601-4E81-984A-2CA3395DDA81}" = protocol=17 | dir=in | app=c:\program files (x86)\battlelog web plugins\sonar\0.70.4\sonarhost.exe |
"{67FCE720-1C20-47DB-96DF-BAF28A642B8B}" = protocol=1 | dir=in | [email protected],-28543 |
"{6959F98B-EA04-42BD-B5EA-7B7DB8E70B1D}" = protocol=17 | dir=in | app=d:\skyrim\steamapps\common\skyrim\skyrimlauncher.exe |
"{6CCA924D-5C06-45B4-BCD8-763365A6D93B}" = protocol=6 | dir=in | app=d:\skyrim\steam.exe |
"{721DB251-A205-4C2A-BD65-3FD0FB52CA08}" = protocol=17 | dir=in | app=d:\farcry 3\bin\fc3updater.exe |
"{74C3CF04-5F9D-49BC-A99B-8862C68173DA}" = protocol=6 | dir=out | app=system |
"{7DCAED6A-21F7-4972-A82C-60DD24650332}" = protocol=17 | dir=in | app=c:\windows\syswow64\pnkbstra.exe |
"{8201AC55-A616-48E0-A6DD-841590336075}" = protocol=17 | dir=in | app=c:\program files (x86)\electronic arts\bioware\star wars - the old republic\swtor\retailclient\swtor.exe |
"{87267AB0-59BC-4004-A179-A285F09FAC02}" = protocol=6 | dir=in | app=c:\program files (x86)\electronic arts\battleforge\battleforge.exe |
"{88A6FB96-E4B2-460E-913F-C0A3E1A9388F}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{8CF4D653-5761-4A6A-8860-DC96A1C2179D}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2014\avgnsa.exe |
"{92C35EA3-40D2-456F-BCF0-752BD666CB0E}" = protocol=6 | dir=in | app=d:\farcry 3\bin\farcry3_d3d11.exe |
"{94B307F8-FC86-4491-90AE-A8FDA1B30DB3}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2014\avgnsa.exe |
"{95A17BEE-49C9-4330-B52B-61958E91813C}" = protocol=6 | dir=in | app=d:\farcry 3\bin\fc3editor.exe |
"{9E54B8EB-7619-403E-AE06-4AC090B913FA}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{9E8B1D51-C3A8-43CB-8491-9E3A335997BC}" = protocol=17 | dir=in | app=d:\skyrim\steam.exe |
"{9F4F3250-0B16-4F94-B7BC-ED8569D7A200}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{9FEC2C4D-A051-49B2-B989-9CC9FE024C4C}" = protocol=17 | dir=in | app=c:\program files (x86)\electronic arts\bioware\star wars - the old republic\swtor\retailclient\swtor.exe |
"{A58E506A-AB9F-49DC-8F4F-075202CC02F6}" = protocol=6 | dir=in | app=c:\program files (x86)\electronic arts\bioware\star wars - the old republic\swtor\retailclient\swtor.exe |
"{A98F4558-9691-47A4-8D83-9DEA40EC2804}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{A9C8797C-66D0-414B-8302-DF0C8B0C8D37}" = protocol=6 | dir=in | app=d:\farcry 3\bin\farcry3.exe |
"{AA93BC10-C99C-44DB-ACB9-9DBE5D4BB5C0}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{AB200F3B-F1DB-4AAB-8D0A-B265B5ED8C56}" = protocol=1 | dir=out | [email protected],-28544 |
"{AD6B1B77-E546-4294-9D60-E2EB64DACB7B}" = protocol=17 | dir=in | app=d:\star wars-the old republic\launcher.exe |
"{B2118200-B595-40E9-BBE5-75064F997454}" = protocol=17 | dir=in | app=c:\program files (x86)\electronic arts\battleforge\bootstrapper.exe |
"{B49F6811-5828-4397-A410-60EDDAF6CC7D}" = protocol=17 | dir=in | app=c:\program files (x86)\electronic arts\bioware\star wars - the old republic\launcher.exe |
"{B825FCC7-6770-4E94-A306-B20AD4679C55}" = protocol=17 | dir=in | app=d:\star wars-the old republic\launcher.exe |
"{D4DE233F-6A09-4934-A6BF-1E3DD25EE07C}" = protocol=6 | dir=in | app=c:\windows\syswow64\pnkbstra.exe |
"{D918F19D-6602-4FC7-8986-A5688F1C0401}" = protocol=6 | dir=in | app=c:\program files (x86)\electronic arts\battleforge\bootstrapper.exe |
"{D9B8796D-C589-42A8-9575-D93188BA4462}" = protocol=6 | dir=in | app=c:\program files (x86)\electronic arts\bioware\star wars - the old republic\launcher.exe |
"{DC7A5D4C-10E2-40C5-AFE4-3FF9C40C84E6}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{E0D1FA30-B527-4BC4-8C0F-2B32C7FF9D71}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe |
"{F1BE5CEC-AD55-4680-9A2B-2308918A2F80}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2014\avgemca.exe |
"{F49BA9D7-E69D-4CA3-864B-F811A94E5A87}" = protocol=58 | dir=out | [email protected],-28546 |
"{F70AD398-7645-4480-AA99-01D374CCCC2E}" = protocol=6 | dir=in | app=c:\program files (x86)\electronic arts\bioware\star wars - the old republic\swtor\retailclient\swtor.exe |
"{F8B888F1-3163-465F-8C51-898D33733ACC}" = protocol=6 | dir=in | app=c:\windows\syswow64\pnkbstrb.exe |
"{F9F76D58-4877-4B82-9F53-6306327C3D7C}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |
"{FA57E3A9-BCB4-4D8F-BE3A-629F36BF1AF9}" = protocol=17 | dir=in | app=c:\windows\syswow64\pnkbstrb.exe |
"{FD7184F5-1713-4C53-AC71-82E7E6D9221E}" = protocol=17 | dir=in | app=d:\farcry 3\bin\farcry3.exe |
"{FDEDE597-C261-418E-B90B-CF0A43BEB56D}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{FE489789-E704-4F78-9EEC-C724F82B73BD}" = protocol=6 | dir=in | app=d:\star wars-the old republic\launcher.exe |
"TCP Query User{05826E2A-EE2A-427F-8341-EF23CBE5EFF1}C:\users\julie\appdata\local\temp\gw2.exe" = protocol=6 | dir=in | app=c:\users\julie\appdata\local\temp\gw2.exe |
"TCP Query User{0C35B8CB-F6CB-4E30-9AC2-0E7831ED9A10}C:\program files (x86)\secondlifeviewer\slvoice.exe" = protocol=6 | dir=in | app=c:\program files (x86)\secondlifeviewer\slvoice.exe |
"TCP Query User{42CF91F6-F769-40BB-AF60-6886CCCBD3C6}D:\kickchat$cript[2.0]\mirc.exe" = protocol=6 | dir=in | app=d:\kickchat$cript[2.0]\mirc.exe |
"TCP Query User{730F8032-1889-4C23-B171-B888E668CF7E}C:\kickchat$cript[2.0]\mirc.exe" = protocol=6 | dir=in | app=c:\kickchat$cript[2.0]\mirc.exe |
"TCP Query User{76FB0FE9-A913-4383-8B88-CAF42B094B03}C:\users\julie\desktop\mirc\mirc.exe" = protocol=6 | dir=in | app=c:\users\julie\desktop\mirc\mirc.exe |
"TCP Query User{A6798F69-9955-4E52-A319-D4EA0AED88AD}D:\guild wars 2\gw2.exe" = protocol=6 | dir=in | app=d:\guild wars 2\gw2.exe |
"TCP Query User{AFBF9D28-0E39-44A9-B300-742FAF913240}D:\kickchat$cript[2.0]\mirc.exe" = protocol=6 | dir=in | app=d:\kickchat$cript[2.0]\mirc.exe |
"TCP Query User{BB731FB5-BC2C-4D30-827D-6B8786A8A041}C:\program files (x86)\java\jre7\bin\javaw.exe" = protocol=6 | dir=in | app=c:\program files (x86)\java\jre7\bin\javaw.exe |
"TCP Query User{D7E96A5F-91BF-4C24-ABEE-D423DF9DB38A}C:\program files (x86)\guild wars 2\gw2.exe" = protocol=6 | dir=in | app=c:\program files (x86)\guild wars 2\gw2.exe |
"TCP Query User{E8D079A9-C71B-4D62-BE9B-70F649DBC935}C:\program files (x86)\guild wars 2\gw2.exe" = protocol=6 | dir=in | app=c:\program files (x86)\guild wars 2\gw2.exe |
"TCP Query User{F34A8577-C75F-4FAD-9C45-439C73171B6C}C:\kickchat$cript[2.0]\mirc.exe" = protocol=6 | dir=in | app=c:\kickchat$cript[2.0]\mirc.exe |
"UDP Query User{1B127A19-22C3-44EB-975C-0CF962928009}C:\program files (x86)\guild wars 2\gw2.exe" = protocol=17 | dir=in | app=c:\program files (x86)\guild wars 2\gw2.exe |
"UDP Query User{2BF7486A-ACBD-4A9B-9484-B5F1E7A4A645}C:\program files (x86)\java\jre7\bin\javaw.exe" = protocol=17 | dir=in | app=c:\program files (x86)\java\jre7\bin\javaw.exe |
"UDP Query User{395A25CC-4FC9-411D-A9EA-9CC81949F3BB}C:\program files (x86)\secondlifeviewer\slvoice.exe" = protocol=17 | dir=in | app=c:\program files (x86)\secondlifeviewer\slvoice.exe |
"UDP Query User{5859C432-60FA-4F62-936F-322909A36E2D}D:\kickchat$cript[2.0]\mirc.exe" = protocol=17 | dir=in | app=d:\kickchat$cript[2.0]\mirc.exe |
"UDP Query User{7C1C76C8-430E-4DD6-9B93-EC57ED813699}C:\users\julie\appdata\local\temp\gw2.exe" = protocol=17 | dir=in | app=c:\users\julie\appdata\local\temp\gw2.exe |
"UDP Query User{B12500F2-1AA0-4787-8EAA-3FD26E71E762}C:\kickchat$cript[2.0]\mirc.exe" = protocol=17 | dir=in | app=c:\kickchat$cript[2.0]\mirc.exe |
"UDP Query User{CB2EB7ED-5CDB-47CA-B640-D1BC063AB699}D:\kickchat$cript[2.0]\mirc.exe" = protocol=17 | dir=in | app=d:\kickchat$cript[2.0]\mirc.exe |
"UDP Query User{CBF97F79-25B7-4FE6-AE5D-CF3CA201D713}C:\program files (x86)\guild wars 2\gw2.exe" = protocol=17 | dir=in | app=c:\program files (x86)\guild wars 2\gw2.exe |
"UDP Query User{D0C7B92C-DC24-4C91-B057-554A37475C46}D:\guild wars 2\gw2.exe" = protocol=17 | dir=in | app=d:\guild wars 2\gw2.exe |
"UDP Query User{D7928632-5E00-4359-9B90-DD36FC2E2163}C:\kickchat$cript[2.0]\mirc.exe" = protocol=17 | dir=in | app=c:\kickchat$cript[2.0]\mirc.exe |
"UDP Query User{E17ADD23-7EB9-4629-999B-B75F92B0D1E7}C:\users\julie\desktop\mirc\mirc.exe" = protocol=17 | dir=in | app=c:\users\julie\desktop\mirc\mirc.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{027E5FAB-1476-4C59-AAB4-32EF28520399}" = Windows Live Language Selector
"{02A5BD31-16AC-45DF-BE9F-A3167BC4AFB2}" = Windows Live Family Safety
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{0D87AE67-14EB-4C10-88A5-DA6C3181EB18}" = Windows Live Family Safety
"{1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}" = Windows Live ID Sign-in Assistant
"{1D8E6291-B0D5-35EC-8441-6616F567A0F7}" = Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
"{624C7F0A-89B2-4C49-9CAB-9D69613EC95A}" = Microsoft IntelliPoint 8.2
"{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
"{8219EDCB-CE5A-4348-B056-AAC0FE4E99D0}" = Microsoft IntelliType Pro 8.2
"{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8C775E70-A791-4DA8-BCC3-6AB7136F4484}" = Visual Studio 2012 x64 Redistributables
"{8D26D58C-3464-4C03-BB61-5695F984EFEF}" = Microsoft Security Client
"{90140000-006D-0409-1000-0000000FF1CE}" = Microsoft Office Click-to-Run 2010
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{AA50158A-AE06-4806-8BFB-340442BD4B4C}" = AVG 2014
"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.ControlPanel" = NVIDIA Control Panel 327.23
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver" = NVIDIA Graphics Driver 327.23
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX" = NVIDIA PhysX System Software 9.12.0213
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update" = NVIDIA Update 1.11.3
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver" = NVIDIA HD Audio Driver 1.3.12.0
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_installer" = NVIDIA Install Application
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NVIDIA.Update" = NVIDIA Update Components
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DF1A8490-3CD2-4878-92BE-F746D7CCACC1}" = AVG 2014
"{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"AVG" = AVG 2014
"BullGuard" = BullGuard
"McAfee Security Scan" = McAfee Security Scan Plus
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft IntelliPoint 8.2" = Microsoft IntelliPoint 8.2
"Microsoft IntelliType Pro 8.2" = Microsoft IntelliType Pro 8.2
"Microsoft Security Client" = Microsoft Security Essentials

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{014D01A3-6C24-4475-956C-2604533B5D70}" = Ableton Live 8
"{048298C9-A4D3-490B-9FF9-AB023A9238F3}" = Steam
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{1111706F-666A-4037-7777-211328764D10}" = JavaFX 2.1.1
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{26A24AE4-039D-4CA4-87B4-2F83217025FF}" = Java 7 Update 25
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}" = McAfee SiteAdvisor
"{3B11D799-48E0-48ED-BFD7-EA655676D8BB}" = Star Wars: The Old Republic
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel® Rapid Storage Technology
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}" = Skype™ 6.3
"{50816F92-1652-4A7C-B9BC-48F682742C4B}" = Messenger Companion
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{78A96B4C-A643-4D0F-98C2-A8E16A6669F9}" = Windows Live Messenger Companion Core
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{90140011-0066-0409-0000-0000000FF1CE}" = Microsoft Office Starter 2010 - English
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
"{96AD3B61-EAE2-11E2-9E72-B8AC6F98CCE3}" = Google Earth
"{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}" = Visual Studio 2012 x86 Redistributables
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.8)
"{B4089055-D468-45A4-A6BA-5A138DD715FC}" = Bing Bar
"{C2425F91-1F7B-4037-9A05-9F290184798D}" = NETGEAR WNA3100 wireless USB 2.0 adapter
"{C580908C-B3BA-4C19-BD60-16F02F272201}" = BattleForge™
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{DA909E62-3B45-4BA1-8B58-FCAEBA4BCEC9}" = NVIDIA PhysX
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E3B9C5A9-BD7A-4B56-B754-FAEA7DD6FA88}" = Far Cry 3
"{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"ASIO4ALL" = ASIO4ALL
"Battlelog Web Plugins" = Battlelog Web Plugins
"BitRaider Web Client" = BitRaider Web Client
"ESN Sonar-0.70.4" = ESN Sonar
"FL Studio 10" = FL Studio 10
"Guild Wars 2" = Guild Wars 2
"IL Download Manager" = IL Download Manager
"mIRC" = mIRC
"NVIDIAStereo" = NVIDIA Stereoscopic 3D Driver
"Office14.Click2Run" = Microsoft Office Click-to-Run 2010
"ominent" = Ominent toolbar
"Origin" = Origin
"PunkBusterSvc" = PunkBuster Services
"Steam App 72850" = The Elder Scrolls V: Skyrim
"swtor_swtor" = Star Wars The Old Republic
"Uplay" = Uplay
"WinLiveSuite" = Windows Live Essentials
"WordBiz_0" = WordBiz 1.8.7

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Google Chrome" = Google Chrome

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 09/10/2013 06:29:27 | Computer Name = Julie-PC | Source = WinMgmt | ID = 10
Description =

Error - 09/10/2013 13:49:17 | Computer Name = Julie-PC | Source = WinMgmt | ID = 10
Description =

Error - 11/10/2013 15:48:15 | Computer Name = Julie-PC | Source = WinMgmt | ID = 10
Description =

Error - 12/10/2013 04:58:08 | Computer Name = Julie-PC | Source = WinMgmt | ID = 10
Description =

Error - 12/10/2013 05:07:23 | Computer Name = Julie-PC | Source = Microsoft-Windows-CAPI2 | ID = 513
Description = Cryptographic Services failed while processing the OnIdentity() call
in the System Writer Object. Details: AddLegacyDriverFiles: Unable to back up image
of binary SASKUTIL. System Error: The system cannot find the file specified. .

Error - 13/10/2013 05:24:20 | Computer Name = Julie-PC | Source = WinMgmt | ID = 10
Description =

Error - 17/10/2013 15:42:16 | Computer Name = Julie-PC | Source = WinMgmt | ID = 10
Description =

Error - 19/10/2013 07:38:43 | Computer Name = Julie-PC | Source = WinMgmt | ID = 10
Description =

Error - 22/10/2013 13:04:58 | Computer Name = Julie-PC | Source = WinMgmt | ID = 10
Description =

Error - 22/10/2013 13:16:07 | Computer Name = Julie-PC | Source = WinMgmt | ID = 10
Description =

[ System Events ]
Error - 19/10/2013 00:01:16 | Computer Name = Julie-PC | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: 1.161.190.0 Update Source: %%859 Update Stage:
%%854 Source Path: http://www.microsoft.com Signature Type: %%800 Update Type: %%803

User:
NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.10003.0

Error
code: 0x80070643 Error description: Fatal error during installation.

Error - 19/10/2013 00:01:21 | Computer Name = Julie-PC | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138
(Definition 1.161.230.0).

Error - 19/10/2013 07:39:01 | Computer Name = Julie-PC | Source = Service Control Manager | ID = 7038
Description = The nvUpdatusService service was unable to log on as .\UpdatusUser
with the currently configured password due to the following error: %%1330 To ensure
that the service is configured properly, use the Services snap-in in Microsoft
Management Console (MMC).

Error - 19/10/2013 07:39:01 | Computer Name = Julie-PC | Source = Service Control Manager | ID = 7000
Description = The NVIDIA Update Service Daemon service failed to start due to the
following error: %%1069

Error - 22/10/2013 13:03:05 | Computer Name = Julie-PC | Source = EventLog | ID = 6008
Description = The previous system shutdown at 18:02:01 on ?22/?10/?2013 was unexpected.

Error - 22/10/2013 13:05:27 | Computer Name = Julie-PC | Source = Service Control Manager | ID = 7038
Description = The nvUpdatusService service was unable to log on as .\UpdatusUser
with the currently configured password due to the following error: %%1330 To ensure
that the service is configured properly, use the Services snap-in in Microsoft
Management Console (MMC).

Error - 22/10/2013 13:05:27 | Computer Name = Julie-PC | Source = Service Control Manager | ID = 7000
Description = The NVIDIA Update Service Daemon service failed to start due to the
following error: %%1069

Error - 22/10/2013 13:14:14 | Computer Name = Julie-PC | Source = EventLog | ID = 6008
Description = The previous system shutdown at 18:13:01 on ?22/?10/?2013 was unexpected.

Error - 22/10/2013 13:16:37 | Computer Name = Julie-PC | Source = Service Control Manager | ID = 7038
Description = The nvUpdatusService service was unable to log on as .\UpdatusUser
with the currently configured password due to the following error: %%1330 To ensure
that the service is configured properly, use the Services snap-in in Microsoft
Management Console (MMC).

Error - 22/10/2013 13:16:37 | Computer Name = Julie-PC | Source = Service Control Manager | ID = 7000
Description = The NVIDIA Update Service Daemon service failed to start due to the
following error: %%1069


< End of report >
  • 0

#4
godawgs

godawgs

    Teacher

  • Retired Staff
  • 8,228 posts
Thanks for the info. While you are at it please uninstall the following programs:

Ominent toolbar
McAfee Security Scan Plus

And here is some info on another program you have:

PunkBuster Advice:

There are some Issues with infections in relation to PunkBuster...The computer has installed gaming tools. Some of these, like Punkbuster, use spyware techniques to engage in the anti-piracy battle.
In the process, they take control of much of your PC, and they actually meet the definition of spyware/malware.
They are sometimes designed to prevent orderly removal or modification, and they have only limited respect for retaining the overall security and integrity of your machine.
It is not a certainty that your computer can be cleaned without breaking or removing some of these programs, and this would result in not being able to play the associated games, or worse.
Since we are dedicated to causing No Harm, we won't normally work on machines with this type of program installed without explicit permission from the owner.
If you want to continue using the machine in this way, you should consider using imaging software like Norton Ghost or Acronis TrueImage, or Terabyte Image, which can put your entire C: drive back into an earlier state whenever the infections or malfunctions get too severe.

If you really want to clean this machine, I will help, but if you so choose, understand there is no assurance you will be able to do games afterwards.
If the Uninstaller ever fails, it is a nightmare to remove, just as they have intended.

So my advice would be download the Removal Tool for PunkBuster to the desktop.

  • Right-click on pbsvc.exe and select Run as Administrator.
  • Ensure Un-install/Remove PunkBuster Service is selected.
  • Click on Next >> Yes >> Finish.
  • Reboot(restart) your machine if not prompted to do so.

Once I give the all clear you can use the very same tool for removing PunkBuster Services(pbsvc.exe) to re-install again if you so wish.


After uninstalling the programs please get me a new OTL scan using the settings below:

Posted Image OTL Custom Scan

1. Please copy the text in the Quote box below, (Do Not copy the word Quote), and paste it in the Posted Image box in OTL. To do that:
  • Highlight everything inside the quote box, (except the word Quote), right click the mouse and click Copy.

createrestorepoint
netsvcs
baseservices
/md5start
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
winsock.*
qmgr.dll
services.*
consrv.dll
wshelper.dll
/md5stop
dir "%systemdrive%\*" /S /A:L /C


2. Re-open Posted Imageon the desktop. To do that:
  • Vista / 7 Users: Right click on the icon and click Run as Administrator)
Make sure all other windows are closed.
  • You will see a console like the one below:

    Posted Image
    Posted Image
  • Click the box beside Scan All Users at the top of the console<---Very Important!
  • Click the box beside Include 64bit Scans at the top of the console.
  • Make sure the Output box at the top is set to Standard Output.
  • Check the boxes beside LOP Check and Purity Check.
  • Place the mouse pointer inside thePosted Image box, right click and click Paste. This will put the above script inside OTL
  • Click the Posted Image button. Do not change any settings unless otherwise told to do so.
  • Let the scan run uninterrupted.
  • When the scan completes, it will open OTL.Txt. This file is also saved in the same location as OTL (it should be on your desktop).
  • Please copy the contents of this file and paste it into your reply. To do that:
  • On the OTL.txt file Menu Bar click Edit then click Select All. This will highlight the contents of the file. Then click Copy.
  • Right click inside the forum post window then click Paste. This will paste the contents of the OTL.txt file in the in the post window.

Things For Your Next Post:
Please post the logs in the order requested. Do Not attach the logs unless I request it.
1. Let me know how the uninstalls went.
2. The new OTL.txt log
  • 0

#5
jcgems

jcgems

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
OK, good stuff. I have removed the anti-virus and other programs you mentioned. Everything un-installed OK as far as I can tell, no errors etc.

Punkbuster removed with the tool you linked. All OK as far as I can tell.

Here is the new OTL log.

Cheers :)


OTL logfile created on: 22/10/2013 20:34:03 - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Julie\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16721)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

7.96 Gb Total Physical Memory | 5.85 Gb Available Physical Memory | 73.44% Memory free
9.96 Gb Paging File | 7.57 Gb Available in Paging File | 76.01% Paging File free
Paging file location(s): C:\pagefile.sys 2048 4096 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 105.24 Gb Total Space | 32.69 Gb Free Space | 31.06% Space Free | Partition Type: NTFS
Drive D: | 1863.01 Gb Total Space | 1802.46 Gb Free Space | 96.75% Space Free | Partition Type: NTFS
Drive E: | 1.63 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: CDFS

Computer Name: JULIE-PC | User Name: Julie | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/10/22 18:18:41 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Julie\Downloads\OTL.exe
PRC - [2013/10/14 02:13:21 | 000,237,960 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler.exe
PRC - [2013/10/09 03:19:14 | 000,565,672 | ---- | M] (Valve Corporation) -- C:\Program Files (x86)\Common Files\Steam\SteamService.exe
PRC - [2013/10/09 03:19:12 | 001,813,928 | ---- | M] (Valve Corporation) -- D:\Skyrim\Steam.exe
PRC - [2013/10/07 19:54:20 | 004,908,592 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2014\avgui.exe
PRC - [2013/10/03 22:00:24 | 003,538,480 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
PRC - [2013/09/30 10:51:00 | 000,754,024 | ---- | M] (McAfee, Inc.) -- c:\Program Files (x86)\McAfee\SiteAdvisor\saUI.exe
PRC - [2013/09/25 21:47:22 | 000,301,152 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
PRC - [2013/09/12 01:17:46 | 000,414,496 | ---- | M] (NVIDIA Corporation) -- C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
PRC - [2013/06/26 19:21:50 | 000,207,528 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2013/06/26 19:21:46 | 000,523,944 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2013/05/10 08:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2012/02/01 16:29:58 | 000,013,592 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
PRC - [2012/02/01 16:29:56 | 000,284,440 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
PRC - [2011/12/08 17:53:32 | 008,364,288 | ---- | M] () -- C:\Program Files (x86)\NETGEAR\WNA3100\WNA3100.exe
PRC - [2011/12/07 19:31:00 | 000,303,360 | ---- | M] () -- C:\Program Files (x86)\NETGEAR\WNA3100\WifiSvc.exe
PRC - [2011/10/13 17:21:52 | 000,249,648 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE


========== Modules (No Company Name) ==========

MOD - [2013/10/09 03:24:11 | 012,436,480 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\ef0a534be135cd8f0d99d938d8b1814a\System.Windows.Forms.ni.dll
MOD - [2013/10/09 03:24:01 | 003,348,480 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\4eef5a3a4d0ed6d6fd882947a70df530\WindowsBase.ni.dll
MOD - [2013/10/09 03:23:59 | 000,978,432 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\29f3ae8d313e62b4daed1107ccd29f9f\System.Configuration.ni.dll
MOD - [2013/10/09 03:19:16 | 001,121,704 | ---- | M] () -- D:\Skyrim\bin\chromehtml.dll
MOD - [2013/10/09 01:02:43 | 000,415,184 | ---- | M] () -- C:\Users\Julie\AppData\Local\Google\Chrome\Application\30.0.1599.101\ppgooglenaclpluginchrome.dll
MOD - [2013/10/09 01:02:41 | 004,055,504 | ---- | M] () -- C:\Users\Julie\AppData\Local\Google\Chrome\Application\30.0.1599.101\pdf.dll
MOD - [2013/10/09 01:01:50 | 000,698,832 | ---- | M] () -- C:\Users\Julie\AppData\Local\Google\Chrome\Application\30.0.1599.101\libglesv2.dll
MOD - [2013/10/09 01:01:49 | 000,099,792 | ---- | M] () -- C:\Users\Julie\AppData\Local\Google\Chrome\Application\30.0.1599.101\libegl.dll
MOD - [2013/10/09 01:01:47 | 001,604,560 | ---- | M] () -- C:\Users\Julie\AppData\Local\Google\Chrome\Application\30.0.1599.101\ffmpegsumo.dll
MOD - [2013/09/13 03:01:07 | 000,771,584 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\d473c19e69818875b9c739cad8f386a5\System.Runtime.Remoting.ni.dll
MOD - [2013/09/10 23:20:56 | 020,625,832 | ---- | M] () -- D:\Skyrim\bin\libcef.dll
MOD - [2013/08/21 23:18:28 | 000,687,104 | ---- | M] () -- D:\Skyrim\SDL2.dll
MOD - [2013/08/14 03:24:44 | 000,489,472 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\IAStorUtil\591b99d5681c59ed6c5e9544d7def0ea\IAStorUtil.ni.dll
MOD - [2013/08/14 03:21:50 | 001,593,344 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\5aa44bce7933e4de09d935848f868a4b\System.Drawing.ni.dll
MOD - [2013/08/14 03:21:41 | 005,464,064 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\System.Xml\09db78d6068543df01862a023aca785a\System.Xml.ni.dll
MOD - [2013/08/14 03:21:38 | 007,989,760 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\System\5d22a30e587e2cac106b81fb351e7c08\System.ni.dll
MOD - [2013/07/12 03:27:21 | 000,014,336 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\IAStorCommon\45581138b36fd338c87813390775b65f\IAStorCommon.ni.dll
MOD - [2013/07/12 03:24:13 | 011,499,520 | ---- | M] () -- C:\windows\assembly\NativeImages_v2.0.50727_32\mscorlib\9a6c1b7af18b4d5a91dc7f8d6617522f\mscorlib.ni.dll
MOD - [2013/06/15 00:49:12 | 001,100,800 | ---- | M] () -- D:\Skyrim\bin\avcodec-53.dll
MOD - [2013/06/15 00:49:12 | 000,192,000 | ---- | M] () -- D:\Skyrim\bin\avformat-53.dll
MOD - [2013/06/15 00:49:12 | 000,124,416 | ---- | M] () -- D:\Skyrim\bin\avutil-51.dll
MOD - [2011/12/08 17:53:32 | 008,364,288 | ---- | M] () -- C:\Program Files (x86)\NETGEAR\WNA3100\WNA3100.exe
MOD - [2011/09/13 17:57:20 | 000,282,624 | ---- | M] () -- C:\Program Files (x86)\NETGEAR\WNA3100\WifiSvcLib.dll


========== Services (SafeList) ==========

SRV:64bit: - [2013/05/27 06:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2010/09/22 19:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV - [2013/10/15 16:12:05 | 000,484,592 | ---- | M] (BitRaider, LLC) [On_Demand | Stopped] -- C:\ProgramData\BitRaider\BRSptSvc.exe -- (BRSptSvc)
SRV - [2013/10/10 15:37:39 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/10/09 03:19:14 | 000,565,672 | ---- | M] (Valve Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Common Files\Steam\SteamService.exe -- (Steam Client Service)
SRV - [2013/10/08 13:46:26 | 002,099,000 | ---- | M] (AVG) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe -- (TuneUp.UtilitiesSvc)
SRV - [2013/10/03 22:00:24 | 003,538,480 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe -- (AVGIDSAgent)
SRV - [2013/10/02 17:05:08 | 000,121,616 | ---- | M] (McAfee, Inc.) [Auto | Running] -- c:\Program Files (x86)\McAfee\SiteAdvisor\mcsacore.exe -- (McAfee SiteAdvisor Service)
SRV - [2013/09/25 21:47:22 | 000,301,152 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe -- (avgwd)
SRV - [2013/09/12 01:17:46 | 000,414,496 | ---- | M] (NVIDIA Corporation) [Auto | Running] -- C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe -- (Stereo Service)
SRV - [2013/06/26 19:21:50 | 000,207,528 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2013/06/26 19:21:46 | 000,523,944 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2013/05/10 08:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/02/26 00:32:22 | 001,260,320 | ---- | M] (NVIDIA Corporation) [Auto | Stopped] -- C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe -- (nvUpdatusService)
SRV - [2012/02/01 16:29:58 | 000,013,592 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc)
SRV - [2011/12/07 19:31:00 | 000,303,360 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\NETGEAR\WNA3100\WifiSvc.exe -- (WSWNA3100)
SRV - [2011/10/21 15:23:42 | 000,196,176 | ---- | M] (Microsoft Corporation.) [Auto | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE -- (BBSvc)
SRV - [2011/10/13 17:21:52 | 000,249,648 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE -- (BBUpdate)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 22:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/09/25 21:07:30 | 000,148,792 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\avgdiska.sys -- (Avgdiska)
DRV:64bit: - [2013/09/08 22:11:42 | 000,031,544 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\avgrkx64.sys -- (Avgrkx64)
DRV:64bit: - [2013/09/02 10:59:14 | 000,212,280 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\avgldx64.sys -- (Avgldx64)
DRV:64bit: - [2013/09/02 10:29:18 | 000,294,712 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\avgloga.sys -- (Avgloga)
DRV:64bit: - [2013/09/02 10:26:50 | 000,192,824 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\avgidsha.sys -- (AVGIDSHA)
DRV:64bit: - [2013/09/02 10:26:42 | 000,241,464 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\avgidsdrivera.sys -- (AVGIDSDriver)
DRV:64bit: - [2013/08/20 22:53:58 | 000,123,704 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\avgmfx64.sys -- (Avgmfx64)
DRV:64bit: - [2013/08/01 16:07:06 | 000,251,192 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgtdia.sys -- (Avgtdia)
DRV:64bit: - [2013/06/26 19:21:50 | 000,023,208 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)
DRV:64bit: - [2013/06/26 19:21:48 | 000,028,840 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)
DRV:64bit: - [2013/06/26 19:21:46 | 000,273,576 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)
DRV:64bit: - [2013/06/26 19:21:44 | 000,767,144 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)
DRV:64bit: - [2012/08/23 15:10:20 | 000,019,456 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2012/08/23 15:08:26 | 000,030,208 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2012/08/23 15:07:35 | 000,057,856 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2012/07/17 19:12:08 | 000,062,784 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (MEIx64)
DRV:64bit: - [2012/03/27 16:13:20 | 000,789,272 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\iusb3xhc.sys -- (iusb3xhc)
DRV:64bit: - [2012/03/27 16:13:20 | 000,356,632 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\iusb3hub.sys -- (iusb3hub)
DRV:64bit: - [2012/03/27 16:13:18 | 000,019,224 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iusb3hcs.sys -- (iusb3hcs)
DRV:64bit: - [2012/03/08 18:40:52 | 000,048,488 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\fssfltr.sys -- (fssfltr)
DRV:64bit: - [2012/03/01 07:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/02/04 07:06:34 | 000,398,144 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nvstusb.sys -- (NvStUSB)
DRV:64bit: - [2012/02/01 16:16:40 | 000,568,600 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2012/01/17 13:45:56 | 000,188,224 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nvhda64v.sys -- (NVHDA)
DRV:64bit: - [2011/12/19 15:49:22 | 000,637,360 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\iaStorS.sys -- (iaStorS)
DRV:64bit: - [2011/12/19 15:49:20 | 000,024,496 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStorF.sys -- (iaStorF)
DRV:64bit: - [2011/12/19 15:49:18 | 000,566,192 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\iaStorA.sys -- (iaStorA)
DRV:64bit: - [2011/12/12 18:42:00 | 001,256,192 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bcmwlhigh664.sys -- (BCMH43XX)
DRV:64bit: - [2011/09/13 17:14:44 | 000,212,992 | ---- | M] (Renesas Electronics Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nusb3xhc.sys -- (nusb3xhc)
DRV:64bit: - [2011/09/13 17:14:42 | 000,095,744 | ---- | M] (Renesas Electronics Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nusb3hub.sys -- (nusb3hub)
DRV:64bit: - [2011/08/17 11:18:00 | 000,080,384 | ---- | M] (Etron Technology Inc) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\EtronXHCI.sys -- (EtronXHCI)
DRV:64bit: - [2011/08/17 11:18:00 | 000,057,088 | ---- | M] (Etron Technology Inc) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\EtronHub3.sys -- (EtronHub3)
DRV:64bit: - [2011/08/11 15:54:14 | 000,104,560 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C)
DRV:64bit: - [2011/08/09 06:42:36 | 000,315,696 | ---- | M] (Marvell Semiconductor, Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\mvs91xx.sys -- (mvs91xx)
DRV:64bit: - [2011/08/09 06:42:36 | 000,024,880 | ---- | M] (Marvell Semiconductor Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mv91cons.sys -- (mv91cons)
DRV:64bit: - [2011/08/01 15:59:06 | 000,045,416 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\point64.sys -- (Point64)
DRV:64bit: - [2011/07/22 11:33:48 | 000,025,056 | ---- | M] (Windows ® Win 7 DDK provider) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\SCMNdisP.sys -- (SCMNdisP)
DRV:64bit: - [2011/07/20 09:37:54 | 000,342,704 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\e1c62x64.sys -- (e1cexpress)
DRV:64bit: - [2011/07/06 03:27:10 | 000,191,040 | ---- | M] (Fresco Logic) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\FLxHCIc.sys -- (FLxHCIc)
DRV:64bit: - [2011/07/06 03:27:10 | 000,067,136 | ---- | M] (Fresco Logic) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\FLxHCIh.sys -- (FLxHCIh)
DRV:64bit: - [2011/05/20 04:32:28 | 000,282,704 | ---- | M] (Advanced Micro Devices, Inc) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ahcix64s.sys -- (ahcix64s)
DRV:64bit: - [2011/05/19 16:55:34 | 000,120,920 | ---- | M] (JMicron Technology Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\jraid.sys -- (JRAID)
DRV:64bit: - [2011/03/11 07:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 07:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/21 04:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/10/29 16:11:42 | 000,250,984 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2010/08/13 04:04:22 | 000,127,088 | ---- | M] (VIA Technologies, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\vcrdrx64.sys -- (vcrdrx64)
DRV:64bit: - [2010/08/09 11:01:58 | 000,088,912 | ---- | M] (ENE Technology Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\EUCR6SK.sys -- (EUCR)
DRV:64bit: - [2010/02/26 16:32:14 | 000,158,976 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\Impcd.sys -- (Impcd)
DRV:64bit: - [2010/02/03 12:21:56 | 000,047,632 | ---- | M] (CACE Technologies, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\npf.sys -- (NPF)
DRV:64bit: - [2009/11/24 19:33:50 | 000,028,264 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nvamacpi.sys -- (nvamacpi)
DRV:64bit: - [2009/11/18 07:12:00 | 000,032,344 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\MBfilt64.sys -- (MBfilt)
DRV:64bit: - [2009/11/16 07:45:24 | 000,042,192 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\qd262x64.sys -- (ioatdma2)
DRV:64bit: - [2009/11/16 07:45:20 | 000,040,144 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\qd162x64.sys -- (ioatdma1)
DRV:64bit: - [2009/08/01 16:08:26 | 000,067,104 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sisagpx.sys -- (uagp35)
DRV:64bit: - [2009/08/01 16:08:26 | 000,067,104 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sisagpx.sys -- (SISAGP)
DRV:64bit: - [2009/07/14 02:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/14 02:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/14 02:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 21:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 21:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 21:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 21:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2013/10/15 19:48:53 | 000,075,048 | ---- | M] (BitRaider) [File_System | On_Demand | Stopped] -- C:\ProgramData\BitRaider\BRDriver64.sys -- (BRDriver64)
DRV - [2013/09/18 11:14:34 | 000,014,112 | ---- | M] (TuneUp Software) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesDriver64.sys -- (TuneUpUtilitiesDrv)
DRV - [2009/07/14 02:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {324F4C39-CFCE-4703-943F-243A3309A9FC}
IE:64bit: - HKLM\..\SearchScopes\{324F4C39-CFCE-4703-943F-243A3309A9FC}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{4E51769B-2E87-4849-85E2-E7791119947E}: "URL" = http://www.bing.com/...rc=IE-SearchBox


IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-424758870-2339799793-3028285742-1002\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nmd.msn.com
IE - HKU\S-1-5-21-424758870-2339799793-3028285742-1002\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-21-424758870-2339799793-3028285742-1002\..\SearchScopes\{05278BF5-73AC-4CA2-9205-7D990CE35266}: "URL" = http://websearch.ask...1A-3FD48DAE0C21
IE - HKU\S-1-5-21-424758870-2339799793-3028285742-1002\..\SearchScopes\{0A361B96-48E4-49D1-9849-D50E8FA86A77}: "URL" = http://www.bing.com/...archTerms}&r=71
IE - HKU\S-1-5-21-424758870-2339799793-3028285742-1002\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\system32\Macromed\Flash\NPSWF64_11_9_900_117.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll ()
FF - HKLM\Software\MozillaPlugins\@esn.me/esnsonar,version=0.70.4: C:\Program Files (x86)\Battlelog Web Plugins\Sonar\0.70.4\npesnsonar.dll File not found
FF - HKLM\Software\MozillaPlugins\@esn/esnlaunch,version=1.122.0: C:\Program Files (x86)\Battlelog Web Plugins\1.122.0\npesnlaunch.dll File not found
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.25.2: C:\windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.25.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/SAFFPlugin: C:\Program Files (x86)\McAfee\SiteAdvisor\npmcffplg32.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3555.0308: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@nvidia.com/3DVision: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll ()
FF - HKLM\Software\MozillaPlugins\@nvidia.com/3DVisionStreaming: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll ()
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Julie\AppData\Local\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Julie\AppData\Local\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\ubisoft.com/uplaypc: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\npuplaypc.dll ()

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{4ED1F68A-5463-4931-9384-8FFF5ED91D92}: C:\Program Files (x86)\McAfee\SiteAdvisor [2013/10/08 13:43:30 | 000,000,000 | ---D | M]

[2013/09/09 16:53:30 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions

========== Chrome ==========

CHR - default_search_provider: McAfee (Enabled)
CHR - default_search_provider: search_url = http://uk.search.yah...p={searchTerms}
CHR - default_search_provider: suggest_url = ,
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Users\Julie\AppData\Local\Google\Chrome\Application\30.0.1599.101\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\Julie\AppData\Local\Google\Chrome\Application\30.0.1599.101\pdf.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Julie\AppData\Local\Google\Chrome\Application\30.0.1599.101\gcswf32.dll
CHR - plugin: Silverlight Plug-In (Enabled) = C:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll
CHR - plugin: NVIDIA 3D Vision (Enabled) = C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
CHR - plugin: NVIDIA 3D VISION (Enabled) = C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
CHR - plugin: Windows Live Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: Google Update (Enabled) = C:\Users\Julie\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll
CHR - Extension: YouTube = C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Google Search = C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: SiteAdvisor = C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho\3.6.3.1271_0\
CHR - Extension: Chrome In-App Payments service = C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.4.11_0\
CHR - Extension: Gmail = C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2009/06/10 22:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3:64bit: - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4:64bit: - HKLM..\Run: [IntelliPoint] C:\Program Files\Microsoft IntelliPoint\ipoint.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [itype] C:\Program Files\Microsoft IntelliType Pro\itype.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [AVG_UI] C:\Program Files (x86)\AVG\AVG2014\avgui.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIconLaunch.exe (Intel Corporation)
O4 - HKU\S-1-5-19..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-21-424758870-2339799793-3028285742-1002..\Run: [Steam] D:\Skyrim\Steam.exe (Valve Corporation)
O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{0ABCED02-FC2D-437E-976B-8B47AD23D14F}: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{35B007E6-586F-49F2-9ED8-BDF5B3BF31E2}: DhcpNameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{EC91EAB4-C733-42B3-BD91-9F8DFE224874}: DhcpNameServer = 192.168.0.1
O18:64bit: - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\livecall - No CLSID value found
O18 - Protocol\Handler\msnim - No CLSID value found
O18 - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\windows\SysWow64\userinit.exe (Microsoft Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

CREATERESTOREPOINT
Restore point Set: OTL Restore Point


========== Files/Folders - Created Within 30 Days ==========

[2013/10/22 19:01:11 | 000,040,248 | ---- | C] (AVG) -- C:\windows\SysNative\TURegOpt.exe
[2013/10/22 19:01:10 | 000,029,496 | ---- | C] (AVG) -- C:\windows\SysNative\authuitu.dll
[2013/10/22 19:01:10 | 000,025,400 | ---- | C] (AVG) -- C:\windows\SysWow64\authuitu.dll
[2013/10/22 19:01:09 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG PC TuneUp 2014
[2013/10/22 19:01:04 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Roaming\AVG
[2013/10/22 19:00:49 | 000,000,000 | ---D | C] -- C:\ProgramData\AVG
[2013/10/22 19:00:43 | 000,000,000 | -HSD | C] -- C:\ProgramData\{01BD4FC9-2F86-4706-A62E-774BB7E9D308}
[2013/10/19 09:35:27 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
[2013/10/15 16:12:04 | 000,000,000 | ---D | C] -- C:\Users\Public\Documents\BitRaider
[2013/10/15 16:12:04 | 000,000,000 | ---D | C] -- C:\ProgramData\BitRaider
[2013/10/15 15:56:13 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Local\SWTORPerf
[2013/10/14 23:22:57 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Roaming\SecondLife
[2013/10/14 23:22:54 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Local\SecondLife
[2013/10/09 10:58:51 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Roaming\AVG2014
[2013/10/09 10:58:41 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Roaming\TuneUp Software
[2013/10/09 10:58:30 | 000,000,000 | -H-D | C] -- C:\$AVG
[2013/10/09 10:58:30 | 000,000,000 | ---D | C] -- C:\ProgramData\AVG2014
[2013/10/09 10:58:21 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\AVG
[2013/10/09 10:55:21 | 000,000,000 | -H-D | C] -- C:\ProgramData\Common Files
[2013/10/09 10:55:21 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Local\MFAData
[2013/10/09 10:55:21 | 000,000,000 | ---D | C] -- C:\ProgramData\MFAData
[2013/10/09 10:55:21 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Local\Avg2014
[2013/10/09 10:36:25 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2013/10/09 03:05:27 | 000,526,336 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\ieui.dll
[2013/10/09 03:05:27 | 000,391,168 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\ieui.dll
[2013/10/09 03:05:27 | 000,061,440 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\iesetup.dll
[2013/10/09 03:05:26 | 000,136,704 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\iesysprep.dll
[2013/10/09 03:05:26 | 000,109,056 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\iesysprep.dll
[2013/10/09 03:05:26 | 000,089,600 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\RegisterIEPKEYs.exe
[2013/10/09 03:05:26 | 000,071,680 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\RegisterIEPKEYs.exe
[2013/10/09 03:05:26 | 000,067,072 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\iesetup.dll
[2013/10/09 03:05:26 | 000,051,712 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\ie4uinit.exe
[2013/10/09 03:05:26 | 000,039,936 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\iernonce.dll
[2013/10/09 03:05:26 | 000,033,280 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\iernonce.dll
[2013/10/09 03:05:23 | 003,959,296 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\jscript9.dll
[2013/10/09 03:05:23 | 000,855,552 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\jscript.dll
[2013/10/09 03:05:23 | 000,690,688 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\jscript.dll
[2013/10/09 03:05:23 | 000,603,136 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\msfeeds.dll
[2013/10/09 00:32:53 | 000,633,856 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\comctl32.dll
[2013/10/09 00:32:44 | 000,368,128 | ---- | C] (Adobe Systems Incorporated) -- C:\windows\SysNative\atmfd.dll
[2013/10/09 00:32:44 | 000,295,424 | ---- | C] (Adobe Systems Incorporated) -- C:\windows\SysWow64\atmfd.dll
[2013/10/09 00:32:43 | 000,100,864 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\fontsub.dll
[2013/10/09 00:32:43 | 000,070,656 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\fontsub.dll
[2013/10/09 00:32:43 | 000,046,080 | ---- | C] (Adobe Systems) -- C:\windows\SysNative\atmlib.dll
[2013/10/09 00:32:43 | 000,041,472 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\lpk.dll
[2013/10/09 00:32:43 | 000,034,304 | ---- | C] (Adobe Systems) -- C:\windows\SysWow64\atmlib.dll
[2013/10/09 00:32:43 | 000,014,336 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\dciman32.dll
[2013/10/09 00:32:42 | 000,076,800 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\drivers\hidclass.sys
[2013/10/09 00:32:42 | 000,032,896 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\drivers\hidparse.sys
[2013/10/09 00:32:41 | 000,102,400 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\davclnt.dll
[2013/10/09 00:32:40 | 005,549,504 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\ntoskrnl.exe
[2013/10/09 00:32:40 | 000,878,080 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\advapi32.dll
[2013/10/09 00:32:39 | 003,969,472 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\ntkrnlpa.exe
[2013/10/09 00:32:39 | 003,914,176 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\ntoskrnl.exe
[2013/10/09 00:32:39 | 001,732,032 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\ntdll.dll
[2013/10/09 00:32:39 | 000,859,648 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\tdh.dll
[2013/10/09 00:32:39 | 000,619,520 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\tdh.dll
[2013/10/09 00:32:38 | 000,243,712 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\wow64.dll
[2013/10/09 00:32:38 | 000,025,600 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\setup16.exe
[2013/10/09 00:32:38 | 000,014,336 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\ntvdm64.dll
[2013/10/09 00:32:38 | 000,007,680 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\instnm.exe
[2013/10/09 00:32:38 | 000,005,120 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\wow32.dll
[2013/10/09 00:32:37 | 000,002,048 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\user.exe
[2013/10/09 00:32:33 | 000,461,312 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\scavengeui.dll
[2013/10/09 00:32:33 | 000,124,112 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\PresentationCFFRasterizerNative_v0300.dll
[2013/10/09 00:32:33 | 000,102,608 | ---- | C] (Microsoft Corporation) -- C:\windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll
[2013/10/09 00:32:30 | 000,325,120 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\drivers\usbport.sys
[2013/10/09 00:32:29 | 000,007,808 | ---- | C] (Microsoft Corporation) -- C:\windows\SysNative\drivers\usbd.sys
[2013/10/08 22:26:12 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Roaming\SmartPCFix
[2013/10/02 14:25:21 | 000,000,000 | ---D | C] -- C:\Users\Julie\AppData\Roaming\Guild Wars 2
[2013/09/25 21:07:30 | 000,148,792 | ---- | C] (AVG Technologies CZ, s.r.o.) -- C:\windows\SysNative\drivers\avgdiska.sys
[2013/09/23 16:08:07 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WordBiz
[2013/09/23 16:08:04 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\WordBiz
[1 C:\windows\SysWow64\*.tmp files -> C:\windows\SysWow64\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/10/22 20:27:53 | 000,840,264 | ---- | M] () -- C:\Users\Julie\Desktop\pbsvc.exe
[2013/10/22 20:24:43 | 000,001,945 | ---- | M] () -- C:\windows\epplauncher.mif
[2013/10/22 20:18:40 | 000,000,896 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/10/22 20:12:26 | 000,000,908 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskUserS-1-5-21-424758870-2339799793-3028285742-1002UA.job
[2013/10/22 20:02:29 | 000,021,872 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/10/22 20:02:29 | 000,021,872 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/10/22 20:02:03 | 000,735,646 | ---- | M] () -- C:\windows\SysNative\PerfStringBackup.INI
[2013/10/22 20:02:03 | 000,632,950 | ---- | M] () -- C:\windows\SysNative\perfh009.dat
[2013/10/22 20:02:03 | 000,114,684 | ---- | M] () -- C:\windows\SysNative\perfc009.dat
[2013/10/22 19:55:29 | 000,000,892 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/10/22 19:55:22 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat
[2013/10/22 19:54:09 | 000,000,608 | ---- | M] () -- C:\windows\SysNative\F39D4DE6-98B8-4E05-91BD-549E8A8248BD
[2013/10/22 19:37:00 | 000,000,830 | ---- | M] () -- C:\windows\tasks\Adobe Flash Player Updater.job
[2013/10/22 19:25:50 | 000,003,608 | ---- | M] () -- C:\bootsqm.dat
[2013/10/22 19:01:10 | 000,002,231 | ---- | M] () -- C:\Users\Public\Desktop\AVG 1-Click Maintenance.lnk
[2013/10/22 19:01:10 | 000,002,205 | ---- | M] () -- C:\Users\Public\Desktop\AVG PC TuneUp 2014.lnk
[2013/10/22 14:12:00 | 000,000,856 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskUserS-1-5-21-424758870-2339799793-3028285742-1002Core.job
[2013/10/19 09:35:27 | 000,000,971 | ---- | M] () -- C:\Users\Public\Desktop\AVG 2014.lnk
[2013/10/16 04:16:32 | 000,002,372 | ---- | M] () -- C:\Users\Julie\Desktop\Google Chrome.lnk
[2013/10/15 15:53:07 | 000,000,634 | ---- | M] () -- C:\Users\Public\Desktop\Star Wars - The Old Republic.lnk
[2013/10/10 15:37:38 | 000,692,616 | ---- | M] (Adobe Systems Incorporated) -- C:\windows\SysWow64\FlashPlayerApp.exe
[2013/10/10 15:37:38 | 000,071,048 | ---- | M] (Adobe Systems Incorporated) -- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
[2013/10/09 03:22:24 | 000,277,608 | ---- | M] () -- C:\windows\SysNative\FNTCACHE.DAT
[2013/10/08 13:46:30 | 000,040,248 | ---- | M] (AVG) -- C:\windows\SysNative\TURegOpt.exe
[2013/10/08 13:46:22 | 000,029,496 | ---- | M] (AVG) -- C:\windows\SysNative\authuitu.dll
[2013/10/08 13:46:22 | 000,025,400 | ---- | M] (AVG) -- C:\windows\SysWow64\authuitu.dll
[2013/09/25 21:07:30 | 000,148,792 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\windows\SysNative\drivers\avgdiska.sys
[2013/09/23 16:08:07 | 000,000,997 | ---- | M] () -- C:\Users\Public\Desktop\Wordbiz.lnk
[2013/09/23 00:27:49 | 000,690,688 | ---- | M] (Microsoft Corporation) -- C:\windows\SysWow64\jscript.dll
[2013/09/23 00:27:48 | 000,391,168 | ---- | M] (Microsoft Corporation) -- C:\windows\SysWow64\ieui.dll
[2013/09/23 00:27:48 | 000,109,056 | ---- | M] (Microsoft Corporation) -- C:\windows\SysWow64\iesysprep.dll
[2013/09/23 00:27:48 | 000,061,440 | ---- | M] (Microsoft Corporation) -- C:\windows\SysWow64\iesetup.dll
[2013/09/23 00:27:48 | 000,033,280 | ---- | M] (Microsoft Corporation) -- C:\windows\SysWow64\iernonce.dll
[2013/09/22 23:55:16 | 000,051,712 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\ie4uinit.exe
[2013/09/22 23:54:55 | 000,603,136 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\msfeeds.dll
[2013/09/22 23:54:51 | 003,959,296 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\jscript9.dll
[2013/09/22 23:54:51 | 000,855,552 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\jscript.dll
[2013/09/22 23:54:50 | 000,526,336 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\ieui.dll
[2013/09/22 23:54:50 | 000,136,704 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\iesysprep.dll
[2013/09/22 23:54:50 | 000,067,072 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\iesetup.dll
[2013/09/22 23:54:50 | 000,039,936 | ---- | M] (Microsoft Corporation) -- C:\windows\SysNative\iernonce.dll
[1 C:\windows\SysWow64\*.tmp files -> C:\windows\SysWow64\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/10/22 20:27:45 | 000,840,264 | ---- | C] () -- C:\Users\Julie\Desktop\pbsvc.exe
[2013/10/22 19:54:09 | 000,000,608 | ---- | C] () -- C:\windows\SysNative\F39D4DE6-98B8-4E05-91BD-549E8A8248BD
[2013/10/22 19:25:50 | 000,003,608 | ---- | C] () -- C:\bootsqm.dat
[2013/10/22 19:01:10 | 000,002,231 | ---- | C] () -- C:\Users\Public\Desktop\AVG 1-Click Maintenance.lnk
[2013/10/22 19:01:10 | 000,002,205 | ---- | C] () -- C:\Users\Public\Desktop\AVG PC TuneUp 2014.lnk
[2013/10/22 19:01:09 | 000,002,217 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG PC TuneUp 2014.lnk
[2013/10/15 15:53:07 | 000,000,634 | ---- | C] () -- C:\Users\Public\Desktop\Star Wars - The Old Republic.lnk
[2013/10/09 10:58:41 | 000,000,971 | ---- | C] () -- C:\Users\Public\Desktop\AVG 2014.lnk
[2013/09/23 16:08:07 | 000,000,997 | ---- | C] () -- C:\Users\Public\Desktop\Wordbiz.lnk
[2013/09/12 01:17:50 | 000,571,168 | ---- | C] () -- C:\windows\SysWow64\nvStreaming.exe
[2012/11/10 00:12:31 | 000,053,299 | ---- | C] () -- C:\windows\SysWow64\pthreadVC.dll
[2012/01/26 13:44:23 | 000,743,594 | ---- | C] () -- C:\windows\SysWow64\PerfStringBackup.INI
[2012/01/18 14:09:37 | 000,361,808 | ---- | C] () -- C:\windows\EMCRI_E.dll

========== ZeroAccess Check ==========

[2009/07/14 05:55:00 | 000,000,227 | RHS- | M] () -- C:\windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/07/26 03:24:57 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/07/26 02:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/14 02:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/21 04:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/14 02:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2013/10/19 09:35:27 | 000,000,000 | ---D | M] -- C:\Users\Default\AppData\Roaming\TuneUp Software
[2013/10/19 09:35:27 | 000,000,000 | ---D | M] -- C:\Users\Default User\AppData\Roaming\TuneUp Software
[2013/10/15 15:54:58 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\.minecraft
[2012/05/01 22:02:42 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\.purple
[2012/09/01 13:26:12 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\Ableton
[2013/10/22 19:01:04 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\AVG
[2013/10/09 10:58:51 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\AVG2014
[2013/10/03 20:23:17 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\Guild Wars 2
[2012/10/04 14:56:38 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\Image-Line
[2012/08/28 15:53:03 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\Origin
[2013/10/14 23:25:12 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\SecondLife
[2013/10/08 22:27:30 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\SmartPCFix
[2013/08/01 13:21:36 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\SoftGrid Client
[2012/05/28 11:49:16 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\TP
[2013/10/09 10:58:41 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\TuneUp Software
[2012/05/01 22:09:22 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\URSoft
[2012/12/16 03:31:52 | 000,000,000 | ---D | M] -- C:\Users\Julie\AppData\Roaming\Windows Live Writer

========== Purity Check ==========



========== Custom Scans ==========

========== Base Services ==========
SRV:64bit: - [2009/07/14 02:40:01 | 000,072,192 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\aelupsvc.dll -- (AeLookupSvc)
SRV:64bit: - [2013/02/27 06:47:10 | 000,070,144 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\appinfo.dll -- (Appinfo)
SRV:64bit: - [2009/07/14 02:38:55 | 000,079,360 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\alg.exe -- (ALG)
SRV:64bit: - [2010/11/21 04:23:51 | 000,849,920 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\qmgr.dll -- (BITS)
SRV:64bit: - [2010/11/21 04:24:00 | 000,705,024 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\BFE.DLL -- (BFE)
SRV:64bit: - [2011/11/17 07:33:55 | 000,031,232 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\lsass.exe -- (KeyIso)
SRV:64bit: - [2009/07/14 02:40:50 | 000,402,944 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\es.dll -- (EventSystem)
SRV - [2009/07/14 02:15:19 | 000,271,360 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysWOW64\es.dll -- (EventSystem)
SRV:64bit: - [2012/07/04 23:13:27 | 000,136,704 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\browser.dll -- (Browser)
SRV:64bit: - [2013/07/09 06:46:20 | 000,184,320 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\cryptsvc.dll -- (CryptSvc)
SRV - [2013/07/09 05:46:31 | 000,140,288 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysWOW64\cryptsvc.dll -- (CryptSvc)
SRV:64bit: - [2010/11/21 04:24:01 | 000,512,000 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\rpcss.dll -- (DcomLaunch)
SRV:64bit: - [2010/11/21 04:24:00 | 000,317,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\dhcpcore.dll -- (Dhcp)
SRV - [2010/11/21 04:24:09 | 000,254,464 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysWOW64\dhcpcore.dll -- (Dhcp)
SRV:64bit: - [2012/01/26 15:47:10 | 000,183,296 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\dnsrslvr.dll -- (Dnscache)
SRV:64bit: - [2009/07/14 02:40:35 | 000,111,104 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\eapsvc.dll -- (EapHost)
SRV:64bit: - [2009/07/14 02:41:00 | 000,038,912 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\hidserv.dll -- (hidserv)
SRV - [2009/07/14 02:15:24 | 000,049,152 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysWOW64\hidserv.dll -- (hidserv)
SRV:64bit: - [2009/07/14 02:41:10 | 000,359,424 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\SysNative\ipnathlp.dll -- (SharedAccess)
SRV:64bit: - [2010/11/21 04:23:48 | 000,501,248 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\IPSECSVC.DLL -- (PolicyAgent)
No service found with a name of MsMpSvc
No service found with a name of NisSrv
SRV:64bit: - [2009/07/14 02:41:54 | 000,524,288 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\swprv.dll -- (swprv)
SRV:64bit: - [2009/07/14 02:41:26 | 000,067,584 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\SysNative\mmcss.dll -- (MMCSS)
SRV:64bit: - [2009/07/14 02:41:52 | 000,360,448 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\netman.dll -- (Netman)
SRV:64bit: - [2009/07/14 02:41:52 | 000,459,776 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\netprofm.dll -- (netprofm)
SRV - [2009/07/14 02:16:03 | 000,360,448 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysWOW64\netprofm.dll -- (netprofm)
SRV:64bit: - [2012/10/03 18:44:21 | 000,303,104 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\nlasvc.dll -- (NlaSvc)
SRV:64bit: - [2009/07/14 02:41:53 | 000,025,600 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\nsisvc.dll -- (nsi)
SRV:64bit: - [2012/01/26 15:49:56 | 000,404,480 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\umpnpmgr.dll -- (PlugPlay)
SRV:64bit: - [2012/02/11 07:36:02 | 000,559,104 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\spoolsv.exe -- (Spooler)
SRV:64bit: - [2011/11/17 07:33:55 | 000,031,232 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\lsass.exe -- (ProtectedStorage)
No service found with a name of EMDMgmt
SRV:64bit: - [2009/07/14 02:41:53 | 000,099,328 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\rasauto.dll -- (RasAuto)
SRV:64bit: - [2010/11/21 04:24:17 | 000,344,064 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\rasmans.dll -- (RasMan)
SRV:64bit: - [2010/11/21 04:24:01 | 000,512,000 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\rpcss.dll -- (RpcSs)
SRV:64bit: - [2010/11/21 04:24:16 | 000,030,720 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\seclogon.dll -- (seclogon)
SRV:64bit: - [2011/11/17 07:33:55 | 000,031,232 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\lsass.exe -- (SamSs)
SRV:64bit: - [2009/07/14 02:41:58 | 000,097,280 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\wscsvc.dll -- (wscsvc)
SRV:64bit: - [2010/11/21 04:23:48 | 000,236,032 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\srvsvc.dll -- (LanmanServer)
SRV:64bit: - [2010/11/21 04:23:55 | 000,370,688 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\shsvcs.dll -- (ShellHWDetection)
SRV - [2010/11/21 04:24:03 | 000,328,192 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysWOW64\shsvcs.dll -- (ShellHWDetection)
No service found with a name of slsvc
SRV:64bit: - [2010/11/21 04:24:16 | 001,110,016 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\schedsvc.dll -- (Schedule)
SRV:64bit: - [2010/11/21 04:24:32 | 000,316,928 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\tapisrv.dll -- (TapiSrv)
SRV - [2010/11/21 04:24:00 | 000,242,176 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysWOW64\tapisrv.dll -- (TapiSrv)
SRV:64bit: - [2009/07/14 02:41:55 | 000,044,544 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\themeservice.dll -- (Themes)
SRV:64bit: - [2012/05/01 06:40:20 | 000,209,920 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\profsvc.dll -- (ProfSvc)
SRV:64bit: - [2010/11/21 04:23:55 | 001,600,512 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\VSSVC.exe -- (VSS)
SRV:64bit: - [2010/11/21 04:24:32 | 000,679,424 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\audiosrv.dll -- (AudioSrv)
SRV:64bit: - [2010/11/21 04:24:32 | 000,679,424 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\audiosrv.dll -- (AudioEndpointBuilder)
SRV:64bit: - [2010/11/21 04:25:06 | 000,170,496 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\sdrsvc.dll -- (SDRSVC)
SRV:64bit: - [2013/05/27 06:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2010/11/21 04:23:55 | 001,646,080 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\wevtsvc.dll -- (eventlog)
SRV:64bit: - [2010/11/21 04:24:28 | 000,828,416 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\MPSSVC.dll -- (MpsSvc)
SRV:64bit: - [2010/11/21 04:24:48 | 000,580,096 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\wiaservc.dll -- (stisvc)
SRV:64bit: - [2010/11/21 04:24:15 | 000,128,000 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\windows\SysNative\msiexec.exe -- (msiserver)
SRV - [2010/11/21 04:24:28 | 000,073,216 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\windows\SysWow64\msiexec.exe -- (msiserver)
SRV:64bit: - [2009/07/14 02:41:56 | 000,242,688 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\wbem\WMIsvc.dll -- (Winmgmt)
SRV:64bit: - [2012/06/02 23:19:43 | 002,428,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\wuaueng.dll -- (wuauserv)
SRV:64bit: - [2010/11/21 04:24:09 | 000,252,416 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\dot3svc.dll -- (dot3svc)
SRV:64bit: - [2009/07/14 02:41:56 | 000,886,784 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\wlansvc.dll -- (Wlansvc)
SRV:64bit: - [2010/11/21 04:24:32 | 000,118,784 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\wkssvc.dll -- (LanmanWorkstation)

< MD5 for: EXPLORER.EXE >
[2012/01/26 15:47:28 | 002,616,320 | ---- | M] (Microsoft Corporation) MD5=0FB9C74046656D1579A64660AD67B746 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.21669_none_ba87e574ddfe652d\explorer.exe
[2012/01/26 15:47:28 | 002,871,808 | ---- | M] (Microsoft Corporation) MD5=332FEAB1435662FC6C672E25BEB37BE3 -- C:\Windows\explorer.exe
[2012/01/26 15:47:28 | 002,871,808 | ---- | M] (Microsoft Corporation) MD5=332FEAB1435662FC6C672E25BEB37BE3 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17567_none_afa79dc39081d0ba\explorer.exe
[2012/01/26 15:47:28 | 002,871,808 | ---- | M] (Microsoft Corporation) MD5=3B69712041F3D63605529BD66DC00C48 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.21669_none_b0333b22a99da332\explorer.exe
[2010/11/21 04:24:25 | 002,616,320 | ---- | M] (Microsoft Corporation) MD5=40D777B7A95E00593EB1568C68514493 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17514_none_ba2f56d3c4bcbafb\explorer.exe
[2012/01/26 15:47:28 | 002,616,320 | ---- | M] (Microsoft Corporation) MD5=8B88EBBB05A0E56B7DCC708498C02B3E -- C:\Windows\SysWOW64\explorer.exe
[2012/01/26 15:47:28 | 002,616,320 | ---- | M] (Microsoft Corporation) MD5=8B88EBBB05A0E56B7DCC708498C02B3E -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17567_none_b9fc4815c4e292b5\explorer.exe
[2010/11/21 04:24:11 | 002,872,320 | ---- | M] (Microsoft Corporation) MD5=AC4C51EB24AA95B77F705AB159189E24 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17514_none_afdaac81905bf900\explorer.exe

< MD5 for: QMGR.DLL >
[2010/11/21 04:23:51 | 000,849,920 | ---- | M] (Microsoft Corporation) MD5=1EA7969E3271CBC59E1730697DC74682 -- C:\windows\SysNative\qmgr.dll
[2010/11/21 04:23:51 | 000,849,920 | ---- | M] (Microsoft Corporation) MD5=1EA7969E3271CBC59E1730697DC74682 -- C:\Windows\winsxs\amd64_microsoft-windows-bits-client_31bf3856ad364e35_6.1.7601.17514_none_81b6ca5c101195cd\qmgr.dll

< MD5 for: SERVICES >
[2009/06/10 22:00:26 | 000,017,463 | ---- | M] () MD5=D9E1A01B480D961B7CF0509D597A92D6 -- C:\Windows\winsxs\amd64_microsoft-windows-w..nfrastructure-other_31bf3856ad364e35_6.1.7600.16385_none_6079f415110c0210\services

< MD5 for: SERVICES.CFG >
[2013/09/03 14:53:56 | 000,558,864 | ---- | M] () MD5=4097D9DB7F5DB4533DDA8271136C9B7B -- C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Services\Services.cfg
[2011/06/06 12:55:30 | 000,584,045 | R--- | M] () MD5=B82DD53FA8C260DDD7FDC42182DB816E -- C:\Windows\Installer\$PatchCache$\Managed\68AB67CA7DA73301B744AA0100000010\10.1.0\services.cfg

< MD5 for: SERVICES.EXE >
[2009/07/14 02:39:37 | 000,328,704 | ---- | M] (Microsoft Corporation) MD5=24ACB7E5BE595468E3B9AA488B9B4FCB -- C:\windows\SysNative\services.exe
[2009/07/14 02:39:37 | 000,328,704 | ---- | M] (Microsoft Corporation) MD5=24ACB7E5BE595468E3B9AA488B9B4FCB -- C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.exe

< MD5 for: SERVICES.EXE.MUI >
[2011/04/12 09:17:17 | 000,017,408 | ---- | M] (Microsoft Corporation) MD5=6507BF0DC2D1F5F32493C288EAA59277 -- C:\windows\SysNative\en-US\services.exe.mui
[2011/04/12 09:17:17 | 000,017,408 | ---- | M] (Microsoft Corporation) MD5=6507BF0DC2D1F5F32493C288EAA59277 -- C:\Windows\winsxs\amd64_microsoft-windows-s..ontroller.resources_31bf3856ad364e35_6.1.7600.16385_en-us_c5f238be3fa63468\services.exe.mui

< MD5 for: SERVICES.LNK >
[2009/07/14 05:54:05 | 000,001,288 | ---- | M] () MD5=CA0D9F4743DFF86EBAF09D763139E958 -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\services.lnk
[2009/07/14 05:54:05 | 000,001,288 | ---- | M] () MD5=CA0D9F4743DFF86EBAF09D763139E958 -- C:\Users\All Users\Microsoft\Windows\Start Menu\Programs\Administrative Tools\services.lnk

< MD5 for: SERVICES.MOF >
[2009/06/10 21:44:06 | 000,002,866 | ---- | M] () MD5=26A11C895A7F0B6D32105EBE127D8500 -- C:\windows\SysNative\wbem\services.mof
[2009/06/10 21:44:06 | 000,002,866 | ---- | M] () MD5=26A11C895A7F0B6D32105EBE127D8500 -- C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.mof

< MD5 for: SERVICES.MSC >
[2011/04/12 09:17:16 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\windows\SysNative\en-US\services.msc
[2009/06/10 21:38:36 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\windows\SysNative\services.msc
[2011/04/12 09:17:18 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\SysWOW64\en-US\services.msc
[2009/06/10 22:21:09 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\SysWOW64\services.msc
[2011/04/12 09:17:16 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\winsxs\amd64_microsoft-windows-s..cessnapin.resources_31bf3856ad364e35_6.1.7600.16385_en-us_003408aa160fce5b\services.msc
[2009/06/10 21:38:36 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\winsxs\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_6.1.7600.16385_none_2b58d44b5f6beb8a\services.msc
[2011/04/12 09:17:18 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\winsxs\x86_microsoft-windows-s..cessnapin.resources_31bf3856ad364e35_6.1.7600.16385_en-us_a4156d265db25d25\services.msc
[2009/06/10 22:21:09 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\winsxs\x86_microsoft-windows-servicessnapin_31bf3856ad364e35_6.1.7600.16385_none_cf3a38c7a70e7a54\services.msc

< MD5 for: SERVICES.PTXML >
[2009/07/13 21:16:17 | 000,001,061 | ---- | M] () MD5=640D7DD61B1CFA6C96F80F68F78CDFA7 -- C:\windows\SysNative\wdi\perftrack\Services.ptxml
[2009/07/13 21:16:17 | 000,001,061 | ---- | M] () MD5=640D7DD61B1CFA6C96F80F68F78CDFA7 -- C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\Services.ptxml

< MD5 for: SERVICES.TICO >
[2009/09/25 14:00:00 | 000,002,038 | ---- | M] () MD5=D669B1B2EBE288A61680C3C863828D28 -- C:\Program Files (x86)\AVG\AVG PC TuneUp\data\services.tico

< MD5 for: SVCHOST.EXE >
[2009/07/14 02:14:41 | 000,020,992 | ---- | M] (Microsoft Corporation) MD5=54A47F6B5E09A77E61649109C6A08866 -- C:\Windows\SysWOW64\svchost.exe
[2009/07/14 02:14:41 | 000,020,992 | ---- | M] (Microsoft Corporation) MD5=54A47F6B5E09A77E61649109C6A08866 -- C:\Windows\winsxs\x86_microsoft-windows-services-svchost_31bf3856ad364e35_6.1.7600.16385_none_b591afc466a15356\svchost.exe
[2009/07/14 02:39:46 | 000,027,136 | ---- | M] (Microsoft Corporation) MD5=C78655BC80301D76ED4FEF1C1EA40A7D -- C:\windows\SysNative\svchost.exe
[2009/07/14 02:39:46 | 000,027,136 | ---- | M] (Microsoft Corporation) MD5=C78655BC80301D76ED4FEF1C1EA40A7D -- C:\Windows\winsxs\amd64_microsoft-windows-services-svchost_31bf3856ad364e35_6.1.7600.16385_none_11b04b481efec48c\svchost.exe

< MD5 for: USERINIT.EXE >
[2010/11/21 04:23:55 | 000,026,624 | ---- | M] (Microsoft Corporation) MD5=61AC3EFDFACFDD3F0F11DD4FD4044223 -- C:\Windows\SysWOW64\userinit.exe
[2010/11/21 04:23:55 | 000,026,624 | ---- | M] (Microsoft Corporation) MD5=61AC3EFDFACFDD3F0F11DD4FD4044223 -- C:\Windows\winsxs\x86_microsoft-windows-userinit_31bf3856ad364e35_6.1.7601.17514_none_de3024012ff21116\userinit.exe
[2010/11/21 04:24:28 | 000,030,720 | ---- | M] (Microsoft Corporation) MD5=BAFE84E637BF7388C96EF48D4D3FDD53 -- C:\windows\SysNative\userinit.exe
[2010/11/21 04:24:28 | 000,030,720 | ---- | M] (Microsoft Corporation) MD5=BAFE84E637BF7388C96EF48D4D3FDD53 -- C:\Windows\winsxs\amd64_microsoft-windows-userinit_31bf3856ad364e35_6.1.7601.17514_none_3a4ebf84e84f824c\userinit.exe

< MD5 for: WINLOGON.EXE >
[2010/11/21 04:24:29 | 000,390,656 | ---- | M] (Microsoft Corporation) MD5=1151B1BAA6F350B1DB6598E0FEA7C457 -- C:\windows\SysNative\winlogon.exe
[2010/11/21 04:24:29 | 000,390,656 | ---- | M] (Microsoft Corporation) MD5=1151B1BAA6F350B1DB6598E0FEA7C457 -- C:\Windows\winsxs\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7601.17514_none_cde90685eb910636\winlogon.exe

< MD5 for: WSHELPER.DLL >
[2009/07/14 02:16:20 | 000,015,360 | ---- | M] (Microsoft Corporation) MD5=5B90BB3171504C9DAF3C5CB44B203CA7 -- C:\Windows\SysWOW64\wshelper.dll
[2009/07/14 02:16:20 | 000,015,360 | ---- | M] (Microsoft Corporation) MD5=5B90BB3171504C9DAF3C5CB44B203CA7 -- C:\Windows\winsxs\wow64_microsoft-windows-w..nfrastructure-other_31bf3856ad364e35_6.1.7600.16385_none_6ace9e67456cc40b\wshelper.dll
[2009/07/14 02:41:58 | 000,019,968 | ---- | M] (Microsoft Corporation) MD5=D314DA4B0B8DCD023D547FC568E34FB6 -- C:\windows\SysNative\wshelper.dll
[2009/07/14 02:41:58 | 000,019,968 | ---- | M] (Microsoft Corporation) MD5=D314DA4B0B8DCD023D547FC568E34FB6 -- C:\Windows\winsxs\amd64_microsoft-windows-w..nfrastructure-other_31bf3856ad364e35_6.1.7600.16385_none_6079f415110c0210\wshelper.dll

< dir "%systemdrive%\*" /S /A:L /C >
Volume in drive C is SYSTEM
Volume Serial Number is 3ACA-5F39
Directory of C:\
14/07/2009 06:08 <JUNCTION> Documents and Settings [C:\Users]
0 File(s) 0 bytes
Directory of C:\ProgramData
14/07/2009 06:08 <JUNCTION> Application Data [C:\ProgramData]
14/07/2009 06:08 <JUNCTION> Desktop [C:\Users\Public\Desktop]
14/07/2009 06:08 <JUNCTION> Documents [C:\Users\Public\Documents]
14/07/2009 06:08 <JUNCTION> Favorites [C:\Users\Public\Favorites]
14/07/2009 06:08 <JUNCTION> Start Menu [C:\ProgramData\Microsoft\Windows\Start Menu]
14/07/2009 06:08 <JUNCTION> Templates [C:\ProgramData\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users
14/07/2009 06:08 <SYMLINKD> All Users [C:\ProgramData]
14/07/2009 06:08 <JUNCTION> Default User [C:\Users\Default]
0 File(s) 0 bytes
Directory of C:\Users\All Users
14/07/2009 06:08 <JUNCTION> Application Data [C:\ProgramData]
14/07/2009 06:08 <JUNCTION> Desktop [C:\Users\Public\Desktop]
14/07/2009 06:08 <JUNCTION> Documents [C:\Users\Public\Documents]
14/07/2009 06:08 <JUNCTION> Favorites [C:\Users\Public\Favorites]
14/07/2009 06:08 <JUNCTION> Start Menu [C:\ProgramData\Microsoft\Windows\Start Menu]
14/07/2009 06:08 <JUNCTION> Templates [C:\ProgramData\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\Default
14/07/2009 06:08 <JUNCTION> Application Data [C:\Users\Default\AppData\Roaming]
14/07/2009 06:08 <JUNCTION> Cookies [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Cookies]
14/07/2009 06:08 <JUNCTION> Local Settings [C:\Users\Default\AppData\Local]
14/07/2009 06:08 <JUNCTION> My Documents [C:\Users\Default\Documents]
14/07/2009 06:08 <JUNCTION> NetHood [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
14/07/2009 06:08 <JUNCTION> PrintHood [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
14/07/2009 06:08 <JUNCTION> Recent [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Recent]
14/07/2009 06:08 <JUNCTION> SendTo [C:\Users\Default\AppData\Roaming\Microsoft\Windows\SendTo]
14/07/2009 06:08 <JUNCTION> Start Menu [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu]
14/07/2009 06:08 <JUNCTION> Templates [C:\Users\Default\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\Default\AppData\Local
14/07/2009 06:08 <JUNCTION> Application Data [C:\Users\Default\AppData\Local]
14/07/2009 06:08 <JUNCTION> History [C:\Users\Default\AppData\Local\Microsoft\Windows\History]
14/07/2009 06:08 <JUNCTION> Temporary Internet Files [C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files]
0 File(s) 0 bytes
Directory of C:\Users\Default\Documents
14/07/2009 06:08 <JUNCTION> My Music [C:\Users\Default\Music]
14/07/2009 06:08 <JUNCTION> My Pictures [C:\Users\Default\Pictures]
14/07/2009 06:08 <JUNCTION> My Videos [C:\Users\Default\Videos]
0 File(s) 0 bytes
Directory of C:\Users\Julie
01/05/2012 18:17 <JUNCTION> Application Data [C:\Users\Julie\AppData\Roaming]
01/05/2012 18:17 <JUNCTION> Cookies [C:\Users\Julie\AppData\Roaming\Microsoft\Windows\Cookies]
01/05/2012 18:17 <JUNCTION> Local Settings [C:\Users\Julie\AppData\Local]
01/05/2012 18:17 <JUNCTION> My Documents [C:\Users\Julie\Documents]
01/05/2012 18:17 <JUNCTION> NetHood [C:\Users\Julie\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
01/05/2012 18:17 <JUNCTION> PrintHood [C:\Users\Julie\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
01/05/2012 18:17 <JUNCTION> Recent [C:\Users\Julie\AppData\Roaming\Microsoft\Windows\Recent]
01/05/2012 18:17 <JUNCTION> SendTo [C:\Users\Julie\AppData\Roaming\Microsoft\Windows\SendTo]
01/05/2012 18:17 <JUNCTION> Start Menu [C:\Users\Julie\AppData\Roaming\Microsoft\Windows\Start Menu]
01/05/2012 18:17 <JUNCTION> Templates [C:\Users\Julie\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\Julie\AppData\Local
01/05/2012 18:17 <JUNCTION> Application Data [C:\Users\Julie\AppData\Local]
01/05/2012 18:17 <JUNCTION> History [C:\Users\Julie\AppData\Local\Microsoft\Windows\History]
01/05/2012 18:17 <JUNCTION> Temporary Internet Files [C:\Users\Julie\AppData\Local\Microsoft\Windows\Temporary Internet Files]
0 File(s) 0 bytes
Directory of C:\Users\Julie\Documents
01/05/2012 18:17 <JUNCTION> My Music [C:\Users\Julie\Music]
01/05/2012 18:17 <JUNCTION> My Pictures [C:\Users\Julie\Pictures]
01/05/2012 18:17 <JUNCTION> My Videos [C:\Users\Julie\Videos]
0 File(s) 0 bytes
Directory of C:\Users\Public\Documents
14/07/2009 06:08 <JUNCTION> My Music [C:\Users\Public\Music]
14/07/2009 06:08 <JUNCTION> My Pictures [C:\Users\Public\Pictures]
14/07/2009 06:08 <JUNCTION> My Videos [C:\Users\Public\Videos]
0 File(s) 0 bytes
Directory of C:\Users\UpdatusUser
18/11/2012 04:01 <JUNCTION> Application Data [C:\Users\UpdatusUser\AppData\Roaming]
18/11/2012 04:01 <JUNCTION> Cookies [C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Cookies]
18/11/2012 04:01 <JUNCTION> Local Settings [C:\Users\UpdatusUser\AppData\Local]
18/11/2012 04:01 <JUNCTION> My Documents [C:\Users\UpdatusUser\Documents]
18/11/2012 04:01 <JUNCTION> NetHood [C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
18/11/2012 04:01 <JUNCTION> PrintHood [C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
18/11/2012 04:01 <JUNCTION> Recent [C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Recent]
18/11/2012 04:01 <JUNCTION> SendTo [C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\SendTo]
18/11/2012 04:01 <JUNCTION> Start Menu [C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Start Menu]
18/11/2012 04:01 <JUNCTION> Templates [C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Users\UpdatusUser\AppData\Local
18/11/2012 04:01 <JUNCTION> Application Data [C:\Users\UpdatusUser\AppData\Local]
18/11/2012 04:01 <JUNCTION> History [C:\Users\UpdatusUser\AppData\Local\Microsoft\Windows\History]
18/11/2012 04:01 <JUNCTION> Temporary Internet Files [C:\Users\UpdatusUser\AppData\Local\Microsoft\Windows\Temporary Internet Files]
0 File(s) 0 bytes
Directory of C:\Users\UpdatusUser\Documents
18/11/2012 04:01 <JUNCTION> My Music [C:\Users\UpdatusUser\Music]
18/11/2012 04:01 <JUNCTION> My Pictures [C:\Users\UpdatusUser\Pictures]
18/11/2012 04:01 <JUNCTION> My Videos [C:\Users\UpdatusUser\Videos]
0 File(s) 0 bytes
Directory of C:\Windows\System32\config\systemprofile
30/04/2012 09:30 <JUNCTION> Application Data [C:\windows\system32\config\systemprofile\AppData\Roaming]
30/04/2012 09:30 <JUNCTION> Cookies [C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies]
30/04/2012 09:30 <JUNCTION> Local Settings [C:\windows\system32\config\systemprofile\AppData\Local]
30/04/2012 09:30 <JUNCTION> My Documents [C:\windows\system32\config\systemprofile\Documents]
30/04/2012 09:30 <JUNCTION> NetHood [C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
30/04/2012 09:30 <JUNCTION> PrintHood [C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
30/04/2012 09:30 <JUNCTION> Recent [C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent]
30/04/2012 09:30 <JUNCTION> SendTo [C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo]
30/04/2012 09:30 <JUNCTION> Start Menu [C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu]
30/04/2012 09:30 <JUNCTION> Templates [C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Windows\System32\config\systemprofile\AppData\Local
30/04/2012 09:30 <JUNCTION> Application Data [C:\windows\system32\config\systemprofile\AppData\Local]
30/04/2012 09:30 <JUNCTION> History [C:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History]
30/04/2012 09:30 <JUNCTION> Temporary Internet Files [C:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files]
0 File(s) 0 bytes
Directory of C:\Windows\System32\config\systemprofile\Documents
30/04/2012 09:30 <JUNCTION> My Music [C:\windows\system32\config\systemprofile\Music]
30/04/2012 09:30 <JUNCTION> My Pictures [C:\windows\system32\config\systemprofile\Pictures]
30/04/2012 09:30 <JUNCTION> My Videos [C:\windows\system32\config\systemprofile\Videos]
0 File(s) 0 bytes
Directory of C:\Windows\SysWOW64\config\systemprofile
30/04/2012 09:30 <JUNCTION> Application Data [C:\windows\system32\config\systemprofile\AppData\Roaming]
30/04/2012 09:30 <JUNCTION> Cookies [C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies]
30/04/2012 09:30 <JUNCTION> Local Settings [C:\windows\system32\config\systemprofile\AppData\Local]
30/04/2012 09:30 <JUNCTION> My Documents [C:\windows\system32\config\systemprofile\Documents]
30/04/2012 09:30 <JUNCTION> NetHood [C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts]
30/04/2012 09:30 <JUNCTION> PrintHood [C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts]
30/04/2012 09:30 <JUNCTION> Recent [C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent]
30/04/2012 09:30 <JUNCTION> SendTo [C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo]
30/04/2012 09:30 <JUNCTION> Start Menu [C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu]
30/04/2012 09:30 <JUNCTION> Templates [C:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Templates]
0 File(s) 0 bytes
Directory of C:\Windows\SysWOW64\config\systemprofile\AppData\Local
30/04/2012 09:30 <JUNCTION> Application Data [C:\windows\system32\config\systemprofile\AppData\Local]
30/04/2012 09:30 <JUNCTION> History [C:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History]
30/04/2012 09:30 <JUNCTION> Temporary Internet Files [C:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files]
0 File(s) 0 bytes
Directory of C:\Windows\SysWOW64\config\systemprofile\Documents
30/04/2012 09:30 <JUNCTION> My Music [C:\windows\system32\config\systemprofile\Music]
30/04/2012 09:30 <JUNCTION> My Pictures [C:\windows\system32\config\systemprofile\Pictures]
30/04/2012 09:30 <JUNCTION> My Videos [C:\windows\system32\config\systemprofile\Videos]
0 File(s) 0 bytes
Total Files Listed:
0 File(s) 0 bytes
98 Dir(s) 35,855,523,840 bytes free

========== Alternate Data Streams ==========

@Alternate Data Stream - 120 bytes -> C:\ProgramData\TEMP:B3D74A13

< End of report >
  • 0

#6
godawgs

godawgs

    Teacher

  • Retired Staff
  • 8,228 posts
Hello,

I'm glad things went well. Let's do a more indepth scan for browser hijackers and adware/foistware and check your services.


Windows Sidebar Advice

Your log shows Windows sidebar running. I recommend that you disable the sidebar.

Microsoft has discovered a security vulnerability in Windows Sidebar and Gadgets. If you are not aware of this, Windows Sidebar(gadgets) has the potential to compromise the security of a machine it is running on as mentioned here. So it would be best to disable this feature.

Download the Disable Windows Sidebar and Gadgets Fix-it on this page to your desktop.

Once downloaded, double-click on MicrosoftFixit50906.msi >> follow the prompts >> reboot your machine if not advised to do so.



Step-1.

AdwCleaner by Xplode

Download AdwCleaner. Click here and then click the Download Now @ BleepingComputer button. Save the file to the desktop.

NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.

Close all open windows and browsers.
  • Right click the AdwCleaner icon Posted Image on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.

    Posted Image
  • Click the Scan button and wait for the scan to finish.
  • After the Scan has finished the window may or may not show what it found and above the progress bar you will see Pending. Please uncheck elements you don't want to remove. Do Not delete anything at this time.
  • Click the Report button to get the log.
  • Copy and Paste it into your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[R0].txt.
  • Click the X in the upper right corner of the program or click the File menu and click Exit to close the program.
NOTE: If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.


Step-2.

Run aswMBR
  • Download aswMBR.exe to your desktop.
  • Right click the file and click Run as Administrator. If you get a UAC window, allow the file to run.
  • If it asks you if you want to download the latest virus definitions, click "No"
    Posted Image
  • Be sure the A/V Scan: is set to QuickScan
  • Click the "Scan" button to start the scan
    Posted Image
  • On completion of the scan click save log. Save it to your desktop and post in your next reply.
    Posted Image
NOTE: When you run aswMBR, if it is shutdown automatically, then it is most likely the infection detecting that aswMBR is running and terminating it. In this situation you should rename the executable (aswMBR.exe) to iexplore.exe and try it again.


Step-3.

Run Farbar Service Scanner

Please download Farbar Service Scanner to the desktop.
  • Right click the FSS.exe file, click Run as Administrator and OK any UAC prompts.

    Posted Image
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


Step-4.

Things For Your Next Post:
Please post the logs in the order requested. Do Not attach the logs unless I request it.
1. The AdwCleaner[R0].txt log
2. The aswMBR log
3. The FSS.txt log
  • 0

#7
jcgems

jcgems

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Hi. I have completed the scans. Just to say that the PC seems to be running a lot smoother now since 2 AV progs removed :)

Windows Sidebar has been disabled.


ADW Log

# AdwCleaner v3.010 - Report created 23/10/2013 at 19:42:11
# Updated 20/10/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Julie - JULIE-PC
# Running from : C:\Users\Julie\Desktop\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16720


-\\ Google Chrome v

[ File : C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [3291 octets] - [09/10/2013 10:36:43]
AdwCleaner[R1].txt - [870 octets] - [09/10/2013 10:49:59]
AdwCleaner[R2].txt - [845 octets] - [23/10/2013 19:42:11]
AdwCleaner[S0].txt - [2812 octets] - [09/10/2013 10:38:34]
AdwCleaner[S1].txt - [930 octets] - [09/10/2013 10:51:38]

########## EOF - C:\AdwCleaner\AdwCleaner[R2].txt - [1023 octets] ##########


______________________________________________________________________________________________



aswMBR log

aswMBR version 0.9.9.1771 Copyright© 2011 AVAST Software
Run date: 2013-10-23 19:45:29
-----------------------------
19:45:29.408 OS Version: Windows x64 6.1.7601 Service Pack 1
19:45:29.408 Number of processors: 4 586 0x3A09
19:45:29.408 ComputerName: JULIE-PC UserName: Julie
19:45:29.572 Initialize success
19:46:27.062 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
19:46:27.065 Disk 0 Vendor: M4-CT128 0309 Size: 122104MB BusType: 3
19:46:27.068 Disk 1 \Device\Harddisk1\DR1 -> \Device\Ide\IAAStorageDevice-2
19:46:27.071 Disk 1 Vendor: ST2000DL CC3C Size: 1907729MB BusType: 3
19:46:27.081 Disk 0 MBR read successfully
19:46:27.085 Disk 0 MBR scan
19:46:27.088 Disk 0 Windows 7 default MBR code
19:46:27.091 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 14336 MB offset 2048
19:46:27.095 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 107766 MB offset 29362176
19:46:27.106 Disk 0 scanning C:\windows\system32\drivers
19:46:27.932 Service scanning
19:46:30.340 Modules scanning
19:46:30.350 Disk 0 trace - called modules:
19:46:30.357 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStorF.sys ACPI.sys iaStor.sys hal.dll
19:46:30.362 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800b520060]
19:46:30.369 3 CLASSPNP.SYS[fffff880010bf43f] -> nt!IofCallDriver -> [0xfffffa800b424b90]
19:46:30.376 5 iaStorF.sys[fffff88001ab02fa] -> nt!IofCallDriver -> [0xfffffa8007f614f0]
19:46:30.382 7 ACPI.sys[fffff88000efe7a1] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8007f64050]
19:46:30.388 Scan finished successfully
19:47:02.997 Disk 0 MBR has been saved successfully to "C:\Users\Julie\Desktop\MBR.dat"
19:47:03.000 The log file has been saved successfully to "C:\Users\Julie\Desktop\aswMBR.txt"





___________________________________________________________________________



FSS log



Farbar Service Scanner Version: 20-10-2013
Ran by Julie (administrator) on 23-10-2013 at 19:48:59
Running from "C:\Users\Julie\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys
[2013-10-09 00:32] - [2013-09-14 02:10] - 0497152 ____A (Microsoft Corporation) 314C17917AC8523EC77A710215012A65

C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2013-10-09 00:32] - [2013-09-08 03:30] - 1903552 ____A (Microsoft Corporation) 40AF23633D197905F03AB5628C558C51

C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

Edited by jcgems, 23 October 2013 - 12:57 PM.

  • 0

#8
godawgs

godawgs

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Thanks, let's kill the new things that AdwCleaner found. Then we will scan for any residual malware files and see if any programs need updating. After that we will be ready to clean up the tools we've used and wrap this puppy up.


Step-1.

Re-run AdwCleaner

Close all open windows and browsers.

Re-open AdwCleaner
  • Right click the AdwCleaner icon, click Run as administrator and accept the UAC prompt to run AdwCleaner.
  • Click the Scan button and wait for the scan to complete.
  • When the Scan has finished the Scan button will be grayed out and the Clean button will be activated.
  • Click the Clean button.
  • Everything checked will be deleted.
  • When the program has finished cleaning a report appears.
  • Once done it will ask to reboot, allow this

    Posted Image
  • On reboot a log will be produced please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[S0].txt

NOTE: Before completing Steps 2 and 3 I want you to disable any screen saver you might have running.


Step-2.

Posted ImageMalwarebytes' Anti-Malware
Please download Malwarebytes' Anti-Malware from Here or Here and save it to the desktop.

Once downloaded, close all programs and browsers on your computer and disable any screen saver you might have running.

  • Right Click the mbam-setup.exe file and click Run As Administrator, then click the Continue button on the UAC window to install the application.
  • When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings.
  • When the program has finished installing, make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    Posted Image
    • MBAM will now automatically start and you will see a message stating that you should update the program before performing a scan.
    • As MBAM will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.
    NOTE: When the program loads, Decline the Malwarebytes' Anti-Malware Trial (You can activate this when we've finished, if you so wish)

    Posted Image
  • On the Scanner tab, make sure the the Perform full scan option is selected and then click on the Scan button to start scanning your computer.
    MBAM will now start scanning your computer for malware. This process can take quite a while, so I suggest you go and do something else and periodically check on the status of the scan. When MBAM is scanning it will look like the image below.

    Posted Image
  • When the scan is finished a message box will appear as shown in the image below.

    Posted Image

    You should click on the OK button to close the message box and continue with the removal process.
  • You will now be back at the main Scanner screen. At this point you should click on the Show Results button.
  • A screen displaying all the malware that the program found will be shown as seen in the image below. Please note that the infections found may be different than what is shown in the image.

    Posted Image
  • Make sure that everything is checked EXCEPT items in System Restore (see the image below), and click Remove Selected<---Very Important.

    Posted Image
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

I would suggest that you keep this antimalware program. Run a Quick Scan frequently and a Full Scan every week or so. Update the definition files before running a scan. Click the Update tab and update from there.


Step-3.

Run ESET Online Scanner:

Note: Optimized for Internet Explorer but you can use Chrome or Mozilla FireFox for this scan.

Important! You will need to disable your currently installed Anti-Virus program, how to do so can be read here.

Vista / 7 users: You will need to to right-click on either the Internet Explorer or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

  • Please go here then click on:

    Posted Image

    Note: If using Mozilla Firefox a window will open telling you that you will need to download the ESET Smart Installer. Click on esetsmartinstaller_enu.exe to download the Smart Installer. Save it to the desktop.
    When prompted double click on the Posted Image icon on the desktop. After successful installation of ESET Smart Installer ESET Online Scanner is launched in a new window.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

  • A new window will open:

    Posted Image
  • Select the option YES, I accept the Terms of Use then click on:

    Posted Image
  • When prompted allow the Add-On/Active X to install. The following window will open:

    Posted Image

    • Uncheck the box beside Remove Found Threats
    • Check the box Scan archives.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Posted Image
  • The virus signature database will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically. The scan may take several hours.
  • Wait for the scan to finish. Do not touch either the Mouse or keyboard during the scan. Otherwise it may stall.
When The Scan is Complete:

A.
If No Threats Were Found:
  • Put a checkmark in Uninstall application on close
  • Close the program
  • Report to me that nothing was found
B.
If Threats Were Found:
  • Click on list of threats found
  • Click on export to text file and save it to the desktop as ESET SCAN.txt
  • Click on Back
  • Put a checkmark in Uninstall application on close Be sure you have saved the file first
  • Click on Finish
  • Close the program
Don't forget to enable your Antivirus program and screen saver.


Step-4.

Run Security Check

Download Security Check from here or here and save it to the Desktop.
  • Right click the SecurityCheck icon Posted Image and click Run as Administrator to run the application. Allow any UAC warnings.
  • Follow the onscreen instructions inside of the black box.

    Posted Image
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Step-5.

Things For Your Next Post:
Please post the logs in the order requested. Do Not attach the logs unless I request it.
1. The AdwCleaner[S2].txt log
2. The MalwareBytes log
3. The ESET scan log (If it found anything). If it didn't just tell me.
4. The checkup.txt log
  • 0

#9
jcgems

jcgems

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Hi, here are the logs. I erred in installing the trial version of MBAM. I un-installed it and attempted to re-install but it did not give me the option of having the trial. The installer just did it anyway. I tried a couple of times to rectify that. Sorry, hope it doesn't muck things up.


# AdwCleaner v3.010 - Report created 24/10/2013 at 20:53:06
# Updated 20/10/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Julie - JULIE-PC
# Running from : C:\Users\Julie\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16720


-\\ Google Chrome v

[ File : C:\Users\Julie\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [3291 octets] - [09/10/2013 10:36:43]
AdwCleaner[R1].txt - [870 octets] - [09/10/2013 10:49:59]
AdwCleaner[R2].txt - [1103 octets] - [23/10/2013 19:42:11]
AdwCleaner[R3].txt - [1163 octets] - [24/10/2013 20:52:30]
AdwCleaner[S0].txt - [2812 octets] - [09/10/2013 10:38:34]
AdwCleaner[S1].txt - [930 octets] - [09/10/2013 10:51:38]
AdwCleaner[S2].txt - [1089 octets] - [24/10/2013 20:53:06]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [1149 octets] ##########


_____________________________________________________________________________________________


Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.10.24.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16721
Julie :: JULIE-PC [administrator]

Protection: Disabled

24/10/2013 21:27:47
mbam-log-2013-10-24 (21-27-47).txt

Scan type: Full scan (C:\|D:\|Q:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 374039
Time elapsed: 18 minute(s), 4 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011221158} (Adware.GamePlayLab) -> Quarantined and deleted successfully.
HKLM\Software\Allyrics-2 (PUP.Optional.AlLyrics.A) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 3
C:\AdwCleaner\Quarantine\C\ProgramData\DSearchLink\DSearchLink.exe.vir (PUP.Optional.Delta.A) -> Quarantined and deleted successfully.
C:\Users\Julie\Downloads\cbsidlm-tr1_15-AdwCleaner-ORG-75851221.exe (PUP.Optional.InstallBrain.A) -> Quarantined and deleted successfully.
C:\Users\Julie\Downloads\installer_google_earth_English.exe (PUP.Optional.VIT) -> Quarantined and deleted successfully.

(end)


_______________________________________________________________________________________________

Results of screen317's Security Check version 0.99.74
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
AVG AntiVirus Free Edition 2014
Antivirus out of date!
`````````Anti-malware/Other Utilities Check:`````````
McAfee SiteAdvisor
Malwarebytes Anti-Malware version 1.75.0.1300
JavaFX 2.1.1
Java 7 Update 25
Java version out of Date!
Adobe Flash Player 11.9.900.117
Adobe Reader 10.1.8 Adobe Reader out of Date!
Google Chrome 30.0.1599.101
Google Chrome 30.0.1599.69
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
AVG avgwdsvc.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````



The ESET scan came up all clear so no log pasted.


Thanks :)

Edited by jcgems, 24 October 2013 - 04:13 PM.

  • 0

#10
godawgs

godawgs

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I erred in installing the trial version of MBAM. I un-installed it and attempted to re-install but it did not give me the option of having the trial. The installer just did it anyway. I tried a couple of times to rectify that. Sorry, hope it doesn't muck things up.

Shouldn't be a problem. when the trial period ends you ill be asked to purchase the MalwareBytes Pro program. If you decline to purchase the Pro version, and I would, the program will simply revert to the free version.

The SecurityCheck scan shows that the Security Center is not running, but that is a false positive, most likely caused by the AVG antivirus program. SecurityCheck also shows that the AVG antivirus program is out of date so you will need to check that. But the Java program and Adobe Reader are definitely out of date.


Step-1.

Posted Image JAVA Advice
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software or need it to play games on-line.
In that instance I would recommend that you only use Firefox or Chrome to visit those sites and do the following:If you still want to update your Java, follow the instructions below:

A.
Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older versions of Java components and update:

  • Download the latest version of the Java Runtime Environment (JRE) Version from Here or Here and save it to your desktop.
  • Look for "Java Platform, Standard Edition". You will see the current Java version and update number under listed under the heading. Example: The newest update is Java SE 7u45
  • Click the "Download button under the JRE" column.
  • On the Java SE Runtime Environment page, click the button to "Accept License Agreement".
  • Under the Java SE Runtime Environment 7u45 heading:
    To install the version for your system:
    • For Windows 64bit systems, look for Windows x64 29.27MB, click the jre-7u45-windows-64.exe file and save it to your desktop. Do Not run it from the Java site.
  • Close any programs you may have running - especially your web browser.

B.
Uninstall all versions of Java

  • Click Start > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Click to (highlight) any Java item. These may call themselves: Java Runtime, Runtime Environment, Runtime, JRE, Java Virtual Machine, Virtual Machine, Java VM, JVM, VM, J2RE or J2SE
    The versions I see on the computer are:
    • JavaFX 2.1.1
    • Java 7 Update 25
  • Right click each program and click Uninstall and follow the on screen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
    -- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
C.
Install the latest JAVA

  • Back on your desktop:
    • Right click the jre-7u45-windows-x64.exe file and click Run as Administrator and OK the UAC prompt to install the newest version.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
[Note:] The Java Quick Starter (JQS.exe) adds a service to improve the initial start up time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > You will have to be in Classic View to see Java(It looks like a coffee cup). Double-click on Java click the Advanced Tab click Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.


Step-2.

Update Adobe Reader

Earlier versions of Adobe Reader have known security flaws so it is recommended that you update your copy.
  • Click the Start Orb and click Control Panel. Under the Programs heading click Uninstall a program
  • Remove ALL instances of Adobe Reader. The versions I see on the computer are:
    Adobe Reader 10.1.8
  • Re-boot your computer as required.
  • Once ALL versions of Adobe Reader have been uninstalled, download the latest version of Adobe Reader from Here.
  • Make sure the system version and language are correct and under the Optional offer: section, remove the check mark next to Yes, install free McAfee Security Scan Plus.
  • Click the Install Now button to download Adobe Reader and follow the directions.
Alternative Option: After uninstalling Adobe Reader, you could try installing Foxit Reader from HERE. Foxit Reader is a much smaller program. It has fewer add-ons therefore loads more quickly.
NOTE: When installing FoxitReader, be careful not to install anything to do with AskBar,or any othe 3rd party software.


Step-3

Things For Your Next Post:
Please post the logs in the order requested. Do Not attach the logs unless I request it.
1. Let me know how the updates went.
  • 0

#11
jcgems

jcgems

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Hi.

All seems to be good now thank you. Have updated Adobe & sorted the Java issue. The PC is now running very smoothly. Thanks very much!
  • 0

#12
godawgs

godawgs

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You are welcome :)

OK! Well done. :thumbsup: Here is the best part of the process! The mullygrubs are gone! That's a technical term for your log(s) appear to be clean! If you have no further issues with your computer, please complete the housekeeping procedures outlined below.
The first thing we need to do is to remove all the tools that we have used. This is so that should you ever be re-infected, you will download updated versions.

If you didn't uninstall ESET after running the program we will do it now.

Step-1.

Uninstall ESET

1. Please click the Start Orb Posted Image, click Control Panel. Under the Programs heading click Uninstall a program
2. In the list of programs installed, locate the following program(s):

ESET

3. Right click the program and click Uninstall
4. After the programs have been uninstalled, close the Installed Programs window and the Control Panel.
5. Reboot the computer.

Delete the folders associated with the uninstalled programs.(Only do this if you uninstalled the program)

1. Using Windows Explorer (to get there right-click your Start button and click "Explore"), please delete the following folders(s) (if present):

C:\Program Files (86)\ESET

2. Close Windows Explorer.

Step-2.

Uninstall AdwCleaner

Re-open AdwCleaner
  • Click the Uninstall button
  • Confirm with yes
Posted Image

Step-3.

If you want to reinstall the PunkBuster program please run the pbsvc.exe file again and install the program. Then delete the pbsvc.exe program.

Step-4.

OTL Cleanup

1. Please re-open Posted Image on your desktop.
  • Be sure all other programs are closed as this step will require a reboot.
  • Click on Posted Image
  • You will be prompted to reboot your system. Please do so.
The above process will remove most/all of the tools used and logs created during the cleanup process. After it is finished, OTL will remove itself. This is so that if you are ever infected again you will download the most current copy of the tool.

Step-5.

Delete the following Files and Folders (If Present):

pbsvc.exe
MicrosoftFixit50906.msi
MBR.dat
esetsmartinstaller_enu.exe
IF you used Firefox to run the ESET scan
SecurityCheck.exe
checkup.txt
jre-7u45-windows-64.exe

The Adobe Reader set up file.

Delete any other .bat, .log, .reg, .txt, and any other files created during this process, and left on the desktop and empty the Recycle Bin.

Step-6.

Reset Hidden Files and Folders

1. Click the Start Orb and click Computer.
2. In the Menu bar at the top click the Tools menu and click Folder Oprtions...
3. On the Folder Options window click the View tab.
4. In the Advanced settings: box, Under Hidden files and folders, click the Do not show hidden files and folders button.
5. Click the Hide protected operating system files (Recommended) box.
6. Click Apply and then OK

Step-7.

Make a Fresh Restore Point, Clear the Old Restore Points, and Re-enable System Restore

The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected, but that's good news).

Note: Do not clear infected/old System Restore points before creating a new System Restore point first!

  • Click the Start Orb. Click Control Panel. Click System and Maintenance
  • Click System
  • In the left column under Tasks, click Advance System Settings and accept the warning if you get one
  • Click the System Protection Tab
  • In the Available Disks box put a check mark in the box next to OS (?:) (System). Your drive letter will be shown in place of the ?

    Note: It may take some time for the system to populate the Available Disks box, so be patient.
  • Click the Create button at the bottom
  • Type in a name fo the restore point, i.e: Clean
  • Click Create
  • A small System Protection window will come up telling you a Restore Point is being created.
  • Another System Protection window will come up telling you the Restore Point has been created, click OK
  • Click OK again.
  • Close the Control Panel
Now we can purge the old Restore Points
  • Click Start(Windows 7 Orb), click Run (or press the Windows key and R together) to bring up the Run box.
  • Copy and Paste the following in the Run box:
    cleanmgr
  • Click OK
    A Disk Cleanup Options popup will open
    Posted Image
  • Click Files from all users on this computer

    A Drive Selection popup will open
    NOTE: You will not see this window unless you have more than one drive or partition on your computer.
    Posted Image
    If you chose Files from all users on this computer above, then click on Continue for UAC prompt.
  • Select the system drive, C:\ and click OK.
  • For a few moments the system will make some calculations
    Posted Image
  • The Disk Cleanup Window will open:
    Posted Image
  • Click the More Options tab.
  • Click the Clean up button under the System Restore and Shadow Copies section. (See screenshot below)
    Posted Image
  • In the Disk Cleanup dialog box, click Delete (See screenshot below).
    Posted Image
  • You will get a Disk Cleanup confirmation (See screenshot below)
    Posted Image
  • Click Delete Files, and then click OK.


Preventing Re-Infection

Below, I have included a number of recommendations for how to protect your computer against future malware infections.

:Keep Windows Updated:-Windows Updates are constantly being revised to combat the newest hacks and threats. Microsoft releases security updates that help your computer from becoming vulnerable.
Please either enable Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Vista and Windows 7 Users:
1. Click Start> All Programs, from the list find Windows Update and click it.

:Turn On Automatic Updates:

Vista and Windows 7
1. Click Start> Control Panel. Click Security. Under Windows Update, Click Turn automatic on or off.
2. On the next page, under Important Updates, Click the Drop down arrow on the right side of the box and Click Install Updates Automatically(recommended).
If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your task bar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software or need it to play games on-line.
In that instance I would recommend that you only use Firefox or Chrome to visit those sites and do the following:If you still want to keep Java
  • Click the Start button
  • Click Control Panel
  • Double Click Java - Looks like a coffee cup. You may have to switch to Classical View on the upper left of the Control Panel to see it.
  • Click the Update tab
  • Click Update Now
  • Allow any updates to be downloaded and installed
: Keep Adobe Reader Updated :
  • Open Adobe Reader
  • Click Help on the menu at the top
  • Click Check for Updates
  • Allow any updates to be downloaded and installed
NOTE: Whether you use Adobe Reader, Acrobat or Foxit Reader to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Click Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. Click OK Close program. It's the same for Foxit Reader except Preferences is under the Tools menu, and you uncheck Enable Javascript Actions.

NOTE: Many installers offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

:Web Browsers:

:Make your Internet Explorer more secure:
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click once on the Security tab
3. Click once on the Internet icon so it becomes highlighted.
4. Click once on the Custom Level button.
5. Change the Download signed ActiveX controls to "Prompt"
6. Change the Download unsigned ActiveX controls to "Disable"
7. Change the Initialise and script ActiveX controls not marked as safe to "Disable"
8. Change the Installation of desktop items to "Prompt"
9. Change the Launching programs and files in an IFRAME to "Prompt"
10. When all these settings have been made, click on the OK button.
11. If it prompts you as to whether or not you want to save the settings, click the Yes button.
12. Next press the Apply button and then the OK to exit the Internet Properties page.

This webpage is worth bookmarking/reading for future reference:
Securing Your Web Browser

:Alternate Browsers:

If you use Firefox, I highly recommend these add-ons to keep your PC even more secure.
  • NoScript - for blocking ads and other potential website attacks
  • WebOfTrust - a safe surfing tool for your browser. Traffic-light rating symbols show which websites you can trust when you search, shop and surf on the Web.
  • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling
:Install the MVPs Hosts File:
  • MVPS Hosts file-replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
NOTE: Please read the information on the MVP HOSTS file completely and carefully before deciding to install it. Especially the part about potential or enevatable browser slow downs. There are work arounds to eliminate or lessen these effects but it will be up to you to familiarize yourself with them. If I can answer any questions about the MVP HOSTS file please ask them before deciding to install it.

Preventative programs that will help to keep the nasties away! We will start with Anti Spyware programs. I would advise getting a couple of them at least, and running a full scan at least once a month. Run Quick Scans at least once a week. Download the Free versions. And update the definitions before running scans.

========Anti Spyware========
  • Malwarebytes-Free Version- a powerful tool to search for and eliminate malware found on your computer.
  • SUPERAntiSpyware Free Edition-another scanning tool to find and eliminate malware.
  • SpywareBlaster-to help prevent spyware from installing in the first place. A tutorial can be found here.
  • WinPatrol - will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. Help file and tutorial can be found here.
It's a good idea to clear out all your temp files every now and again. This will help your computer from bogging down and slowing. It also can assist in getting rid of files that may contain malicious code that could re-infect your computer.

========TEMP File Cleaners========
  • TFC by OldTimer-A very powerful cleaning program for 32 and 64 bit OS. Note: You may have this already as part of the fixes you have run.
  • CleanUP-Click the Download CleanUP! link. There is also a Learn how to use CleanUP! link on this page.
:BACKUPS:
  • Keep a backup of your important files.-Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • ERUNT-(Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
:Keep Installed Programs Up to Date:

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities.
A program that will do this is listed below. Download and install the program and run it monthly:
Filehippo Update Checker

Finally, please read How did I get infected in the first place? by Mr. Tony Cline

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

IF I have helped you and you want to say "thanks", you can do that by clicking the Rep+ button at the bottom right of this post. :)

I Will Keep This Open For 24 hours or so. If Anything Comes Up - Just Come Back And Let Me Know

Stay Safe :wave:
godawgs
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#13
godawgs

godawgs

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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