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Windows XP opens and reopens again... [Solved]


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#61
SleepyDude

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Yes, it worked, fantastic !
I don't have a mouse without USB, but well a keyboard. I also changed the plug place for electricity (is it what you wanted, to be honest I have difficulties to imagine why...). So now I have the screen where I can log on 1 of the users. But no mouse...


This is very good news :yeah: . So you didn't have other USB devices connected besides the mouse and keyboard?

Connect the mouse it should be detected and start working, log on on the system and restart to see if the problem returns.

About the plug, Rshaffer61 suspected of a faulty wall receptacle, computers to work better should have a ground connection, they work without it but sometimes problems arise.
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#62
Jo21a

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When I have connected the mouse, the PC has rebooted.
I have taken it off and tried with the same mouse in another usb entry, it rebooted too.
If mouse is needed for next steps, I can find one without usb at family I think.
And indeed, no, there is nothing else connected via usb.
Jo

Edited by Jo21a, 02 November 2013 - 06:47 AM.

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#63
rshaffer61

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Sounds like possibly the mouse is the issue. Have you tried a different USB mouse?
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#64
Jo21a

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I have connected another usb to which a wireless keyboard(and wireless mouse that I don't use anymore) are connected => rebooted
Then I have connected the usb of the printer and it has not rebooted
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#65
rshaffer61

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With just thought printer and KB attached you don't get any reboot correct?
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#66
Jo21a

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Indeed, no reboot with printer via usb and keyboard via non usb
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#67
rshaffer61

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Try a different USB mouse please. Connect directly to the USB with no adapters used. Let us know if that works.
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#68
SleepyDude

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Indeed, no reboot with printer via usb and keyboard via non usb

Hi,

The last windows updates you installed replaced several drivers related to USB, that could be the cause of the problem.
To make sure it's not a problem with the mouse itself you should test with a different USB mouse and if doesn't work also with a PS2 one.

There are USB mouses that includes an adapter to connect to the PS2 port but from what I have seen it's not easy to find them these days...
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Edited by SleepyDude, 02 November 2013 - 08:48 AM.

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#69
Jo21a

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Well, it seems that I still have old fashion stuff at home, I have found a PS2 mouse as well :)
Connected and working, PC did not reboot
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#70
rshaffer61

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I have found a PS2 mouse as well :)
Connected and working, PC did not reboot


I may be jumping the gun but I believe you have found your problem. :whistling: :whistling:
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#71
Jo21a

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Yes it is really great !
Would you advice me now to log in and do a restore of a previous configuration before 13 October, in order to recover the USB drivers ?
Or is it preferable to do smthing else ?
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#72
rshaffer61

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I personally would suggest you purchase a new USB mouse and see if that works. Wait to see what Sleepydude suggests because he is the lead on this right now. :thumbsup:
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#73
Jo21a

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OK, I can try indeed with another USB mouse, let's wait for the advise of SleepyDude.
I just want to remind one of the actions I made :
...I have connected another usb to which a wireless keyboard(and wireless mouse that I don't use anymore) are connected => rebooted
Then I have connected the usb of the printer and it has not rebooted...
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#74
SleepyDude

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Hi,

I agree with Ron to be sure you should test with another USB mouse. Based in the test you did sounds like it's a problem with the Drivers and instead of buying a mouse maybe you can borrow one from a friend for 5 minutes to test.

Edited by SleepyDude, 03 November 2013 - 05:32 AM.

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#75
Jo21a

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I have tried with another USB (and in fact I had also done it yesterday or the day before with another one too - I had forgotten to mention it), and it rebooted immediately.
Now I can get into the PC, here is what I see :
Just before getting the windows login screen, the PC performs I think a CHKDSK (probably something I added in the boot.ini).
I get the following screen/ message (see attachment). So it says that it is impossible to find the file system of drive \??\volume{8a...
Then Windows opens normally, but the screen resolution is like 600x400. Windows proposes me to adapt automatically the resolution, what I accepted, and it changes it.
But when I restart Windows, it has forgotten that (good) resolution.
Yesterday, when I opened the PC for the 1st time, Windows gave a message that the PC had recovered from a serious error. there were some error logs with this message that I saved in a txt file. Same today. See also the error log of today in attach.
Finally, what is interesting is that I just plugged a USB flash drive in the PC to copy the error log, and it did not rebooted.
It happens only (for what I tested till now) with the USB mouses.
Jo

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