Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Windows XP opens and reopens again... [Solved]


  • This topic is locked This topic is locked

#106
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,685 posts

now I restarted and I get the same result


Ok, Let's run the test outside windows...

  • download the ISO file SeaToolsDOS223ALL.ISO it's a small file that you need to burn to a CD-R or a CD-RW
  • on your burning program use the option to burn from image, the file need to be burned as Image and not simply copied to the disk

If you have doubts how to this please tell me the burning program(s) you have installed so I can search for instructions how to do it.
  • 0

Advertisements


#107
Jo21a

Jo21a

    Member

  • Topic Starter
  • Member
  • PipPip
  • 95 posts
Hi,
I will be absent till Monday, so I'll can't go ahead with these tests till then.
I let you know once it is done.
Thank you again for your help !
Jo
  • 0

#108
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,685 posts

Hi,
I will be absent till Monday, so I'll can't go ahead with these tests till then.
I let you know once it is done.
Thank you again for your help !
Jo


Ok, I will be around.
  • 0

#109
Jo21a

Jo21a

    Member

  • Topic Starter
  • Member
  • PipPip
  • 95 posts
I have burnt the CD as image. Must I shut down and reboot from the CD ? How must I do the test without Windows ?
  • 0

#110
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,685 posts

I have burnt the CD as image. Must I shut down and reboot from the CD ? How must I do the test without Windows ?

Hi Jo,

Boot from the CD and let it load the SeaTools for Dos from the Basic Tests menu run the two tests Short Test and Long Test.
  • 0

#111
Jo21a

Jo21a

    Member

  • Topic Starter
  • Member
  • PipPip
  • 95 posts
When I have done a boot from the CD it has lead to a dos window waiting for a command (D:>...)
  • 0

#112
Jo21a

Jo21a

    Member

  • Topic Starter
  • Member
  • PipPip
  • 95 posts

When I have done a boot from the CD it has lead to a dos window waiting for a command (D:>...)

seems like if it has not detected the drives (was the message in windows, correct ?)
  • 0

#113
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,685 posts

When I have done a boot from the CD it has lead to a dos window waiting for a command (D:>...)

seems like if it has not detected the drives (was the message in windows, correct ?)


Strange it should load the program automatically eventually it could show an empty window if it fail to detect the HDD.
  • 0

#114
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,685 posts
If I'm not mistaken the machine is an HP Desktop? can you post the exact model you have?
  • 0

#115
Jo21a

Jo21a

    Member

  • Topic Starter
  • Member
  • PipPip
  • 95 posts
it is a MEDION. Do you need more than that ?
  • 0

Advertisements


#116
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,685 posts

it is a MEDION. Do you need more than that ?


Yes please. I need the Brand and exact Model usually on a sticker on the machine.

Do you remember if there are any diagnostic options on the BIOS or if during boot there is any indication of a key to access Diagnostic tools?
  • 0

#117
Jo21a

Jo21a

    Member

  • Topic Starter
  • Member
  • PipPip
  • 95 posts
Is it the Product key that you need ? it starts with .. and other figures and letters, but it looks like a licence code so I am not sure I can write it down here...

Edited by CompCav, 12 November 2013 - 04:38 PM.
edited out key start

  • 0

#118
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,685 posts

Is it the Product key that you need ? it starts with ... and other figures and letters, but it looks like a licence code so I am not sure I can write it down here...


No, You should have the model information.

Edit: Please edit you last post and remove the key start.

Edited by SleepyDude, 12 November 2013 - 04:23 PM.

  • 0

#119
Jo21a

Jo21a

    Member

  • Topic Starter
  • Member
  • PipPip
  • 95 posts
It is a Medion X11. There are 2 stickers on the PC, one at the back -> X11-45374; one on the top -> X11-71313...
Hope this is the good reference now.
Jo
  • 0

#120
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,685 posts

It is a Medion X11. There are 2 stickers on the PC, one at the back -> X11-45374; one on the top -> X11-71313...
Hope this is the good reference now.
Jo

Hi,

Can you confirm if the information on this page apply to your computer and can you get the MSN number they talk about?
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP