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New XP - Cannot install Net Framework 2 SP1


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#1
stutts

stutts

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This is a fresh XP x86 install into a desktop onto a clean "boot and nuked" sata HDD in good condition.
Some programs need this particular install for their software to work (EasyBCD comes to mind).

I have tried the "usual suspects" that can often cause this type of annoying issue, but I have obviously overlooked something as
Net Framework 2 SP1 will just not install.

- All updates have been done
- No yellow exclamation or question marks in Device manager
- All the latest drivers installed
- Cleaned out Windows temp and pre-fetch folders
- Defraged

- The only software added so far is Melwarebytes pro, Winpatrol plus, PaleMoon browser and ERUNT reg backup.
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#2
SleepyDude

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Hi,

Are you installing the Net Framework 2 from Windows Update or by downloading the full installer?
Any error during install?

Maybe the Windows Event Viewer can give us some clue about the problem...
Please download Event Viewer Tool by Vino Rosso (VEW) and save the file on the Desktop
- Execute the VEW tool and check the following options:
  • Select Log to Query
    * Application
    * System
  • Select type to list
    * Error
    * Information
  • Number or date of events: 20
- Press Run

Post the generated log.
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#3
stutts

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Hi,

Are you installing the Net Framework 2 from Windows Update or by downloading the full installer?
Any error during install?


All .NET Frameworks (except .NF1) were installed from disc before XP update with no error messages.

-Tried installing .NF1 as it might have been needed for HF2 SP1. Still wouldn't install.
-Removed .NF1

-Tried a couple of various solutions indicated here:

Microsoft support:
The .NET Framework 2.0 SP1 installation fails on a computer that has the .NET Framework 2.0 installed and that is running Windows XP, Windows Server 2003, or Windows 2000 (explanation).
http://support.microsoft.com/kb/951950

Advised workaround:
Microsoft .NET Framework 2.0 Registration Correction Tool
http://www.microsoft...s.aspx?id=14935

Failing any insights you may glean from event viewer report, would uninstalling NF2 and then installing .NF2 SP1 worth a try?
To do that I would have to uninstall .NF3.5 SP1 first, then .NF3 SP2, and finally .NF2 SP2


----------------------------------------------------------------------------------------------

Vino's Event Viewer v01c run on Windows XP in English
Report run at 24/10/2013 6:57:39 AM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 24/10/2013 6:23:05 AM
Type: error Category: 0
Event: 1013 Source: MsiInstaller
Product: Microsoft .NET Framework 2.0 -- Setup cannot continue because this version of the .NET Framework is incompatible with a previously

installed one. For more information, see http://support.micro...s/q312/5/00.asp

Log: 'Application' Date/Time: 23/10/2013 4:40:33 AM
Type: error Category: 101
Event: 1002 Source: Application Hang
Hanging application mmc.exe, version 5.2.3790.4136, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Log: 'Application' Date/Time: 23/10/2013 4:39:58 AM
Type: error Category: 0
Event: 1000 Source: Application Error
Faulting application mmc.exe, version 5.2.3790.4136, faulting module ntdll.dll, version 5.1.2600.5512, fault address 0x0000ff36.

Log: 'Application' Date/Time: 23/10/2013 3:32:07 AM
Type: error Category: 101
Event: 1002 Source: Application Hang
Hanging application mmc.exe, version 5.2.3790.4136, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Log: 'Application' Date/Time: 22/10/2013 7:29:45 PM
Type: error Category: 0
Event: 1013 Source: MsiInstaller
Product: Microsoft .NET Framework 2.0 Service Pack 2 -- Microsoft .NET Framework 2.0 Service Pack 2 cannot be uninstalled because it will affect

other applications that are installed. For more information, see http://go.microsoft..../?LinkId=91126.

Log: 'Application' Date/Time: 22/10/2013 2:45:38 PM
Type: error Category: 0
Event: 1013 Source: MsiInstaller
Product: Microsoft .NET Framework 2.0 -- Setup cannot continue because this version of the .NET Framework is incompatible with a previously

installed one. For more information, see http://support.micro...s/q312/5/00.asp

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 24/10/2013 6:33:32 AM
Type: information Category: 0
Event: 1000 Source: LoadPerf
Performance counters for the WmiApRpl (WmiApRpl) service were loaded successfully. The Record Data contains the new index values assigned to this

service.

Log: 'Application' Date/Time: 24/10/2013 6:33:32 AM
Type: information Category: 0
Event: 1001 Source: LoadPerf
Performance counters for the WmiApRpl (WmiApRpl) service were removed successfully. The Record Data contains the new values of the system Last

Counter and Last Help registry entries.

Log: 'Application' Date/Time: 24/10/2013 6:26:35 AM
Type: information Category: 0
Event: 11724 Source: MsiInstaller
Product: Microsoft .NET Framework 1.1 -- Removal completed successfully.

Log: 'Application' Date/Time: 24/10/2013 6:26:27 AM
Type: information Category: 2
Event: 1073 Source: ASP.NET 1.1.4322.0
The event description cannot be found.

Log: 'Application' Date/Time: 24/10/2013 6:26:26 AM
Type: information Category: 0
Event: 1000 Source: LoadPerf
Performance counters for the ASP.NET (ASP.NET) service were loaded successfully. The Record Data contains the new index values assigned to this

service.

Log: 'Application' Date/Time: 24/10/2013 6:26:26 AM
Type: information Category: 0
Event: 1001 Source: LoadPerf
Performance counters for the ASP.NET (ASP.NET) service were removed successfully. The Record Data contains the new values of the system Last

Counter and Last Help registry entries.

Log: 'Application' Date/Time: 24/10/2013 6:26:26 AM
Type: information Category: 0
Event: 1001 Source: LoadPerf
Performance counters for the ASP.NET_1.1.4322 (ASP.NET_1.1.4322) service were removed successfully. The Record Data contains the new values of

the system Last Counter and Last Help registry entries.

Log: 'Application' Date/Time: 24/10/2013 6:26:25 AM
Type: information Category: 2
Event: 1073 Source: ASP.NET 1.1.4322.0
The event description cannot be found.

Log: 'Application' Date/Time: 24/10/2013 6:23:05 AM
Type: information Category: 0
Event: 11708 Source: MsiInstaller
Product: Microsoft .NET Framework 2.0 -- Installation failed.

Log: 'Application' Date/Time: 24/10/2013 6:22:53 AM
Type: information Category: 0
Event: 11707 Source: MsiInstaller
Product: Microsoft .NET Framework 2.0 -- Installation completed successfully.

Log: 'Application' Date/Time: 24/10/2013 5:52:18 AM
Type: information Category: 0
Event: 11707 Source: MsiInstaller
Product: Microsoft .NET Framework 2.0 SP1 -- Installation completed successfully.

Log: 'Application' Date/Time: 24/10/2013 5:33:08 AM
Type: information Category: 0
Event: 11708 Source: MsiInstaller
Product: Microsoft .NET Framework 2.0 -- Installation failed.

Log: 'Application' Date/Time: 24/10/2013 5:32:51 AM
Type: information Category: 0
Event: 11707 Source: MsiInstaller
Product: Microsoft .NET Framework 2.0 -- Installation completed successfully.

Log: 'Application' Date/Time: 24/10/2013 5:25:36 AM
Type: information Category: 0
Event: 11728 Source: MsiInstaller
Product: Microsoft .NET Framework 3.5 SP1 -- Configuration completed successfully.

Log: 'Application' Date/Time: 24/10/2013 5:24:44 AM
Type: information Category: 0
Event: 11707 Source: MsiInstaller
Product: Microsoft .NET Framework 2.0 SP1 -- Installation completed successfully.

Log: 'Application' Date/Time: 24/10/2013 5:22:33 AM
Type: information Category: 0
Event: 11707 Source: MsiInstaller
Product: Microsoft .NET Framework 1.1 -- Installation operation completed successfully.

Log: 'Application' Date/Time: 24/10/2013 5:22:18 AM
Type: information Category: 1
Event: 1019 Source: ASP.NET 1.1.4322.0
The event description cannot be found.

Log: 'Application' Date/Time: 24/10/2013 5:22:18 AM
Type: information Category: 0
Event: 1000 Source: LoadPerf
Performance counters for the ASP.NET_1.1.4322 (ASP.NET_1.1.4322) service were loaded successfully. The Record Data contains the new index values

assigned to this service.

Log: 'Application' Date/Time: 24/10/2013 5:22:16 AM
Type: information Category: 1
Event: 1017 Source: ASP.NET 1.1.4322.0
The event description cannot be found.

Log: 'Application' Date/Time: 24/10/2013 5:22:14 AM
Type: information Category: 2
Event: 2444 Source: MSDTC
MS DTC started with the following settings:

Security Configuration (OFF = 0 and ON = 1):
Network Administration of Transactions = 0,


Network Clients = 0,
Inbound Distributed Transactions using Native MSDTC Protocol = 0,
Outbound Distributed Transactions using

Native MSDTC Protocol = 0,
Transaction Internet Protocol (TIP) = 0,
XA Transactions = 0

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 24/10/2013 6:26:46 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:45 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:45 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:45 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:45 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:45 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:45 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:45 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:45 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:45 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:45 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:44 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:44 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:44 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:44 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:44 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:44 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:44 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:44 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

Log: 'System' Date/Time: 24/10/2013 6:26:44 AM
Type: error Category: 0
Event: 7023 Source: Service Control Manager
The Application Management service terminated with the following error: The specified module could not be found.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Remote Access Connection Manager service entered the running state.

Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The Remote Access Connection Manager service was successfully sent a start control.

Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Telephony service entered the running state.

Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The HTTP SSL service entered the running state.

Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The HTTP SSL service was successfully sent a start control.

Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Computer Browser service entered the stopped state.

Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Application Layer Gateway Service service entered the running state.

Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The Application Layer Gateway Service service was successfully sent a start control.

Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The SSDP Discovery Service service entered the running state.

Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The SSDP Discovery Service service was successfully sent a start control.

Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Network Location Awareness (NLA) service entered the running state.

Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The Network Location Awareness (NLA) service was successfully sent a start control.

Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The IMAPI CD-Burning COM Service service entered the stopped state.

Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The IMAPI CD-Burning COM Service service entered the running state.

Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The IP Traffic Filter Driver service was successfully sent a start control.

Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The IMAPI CD-Burning COM Service service was successfully sent a start control.

Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Fast User Switching Compatibility service entered the running state.

Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The Fast User Switching Compatibility service was successfully sent a start control.

Log: 'System' Date/Time: 24/10/2013 6:30:54 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Terminal Services service entered the running state.

Log: 'System' Date/Time: 24/10/2013 6:29:18 AM
Type: information Category: 0
Event: 4201 Source: Tcpip
The system detected that network adapter Realtek...Controller - Packet Scheduler Miniport was connected to the network, and has initiated normal

operation over the network adapter.
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#4
SleepyDude

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Hi,

And what happen if you try to install Net Framework 2 SP2?

After trying to install please do this:

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:
  • List last 10 Event Viewer log
  • List Installed Programs
Click on Go.

Post the resulting log in your next reply.
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#5
stutts

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Log: 'Application' Date/Time: 24/10/2013 5:52:18 AM
Type: information Category: 0
Event: 11707 Source: MsiInstaller
Product: Microsoft .NET Framework 2.0 SP1 -- Installation completed successfully.


I must have done something right for a change :lol:

Have just successfully installed a program that needed .NF2 SP1 to work.

Thank you for your appreciated help :cheers:
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#6
SleepyDude

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Log: 'Application' Date/Time: 24/10/2013 5:52:18 AM
Type: information Category: 0
Event: 11707 Source: MsiInstaller
Product: Microsoft .NET Framework 2.0 SP1 -- Installation completed successfully.


I must have done something right for a change :lol:

Have just successfully installed a program that needed .NF2 SP1 to work.

Thank you for your appreciated help :cheers:

Actually I notice this:

Product: Microsoft .NET Framework 2.0 Service Pack 2 -- Microsoft .NET Framework 2.0 Service Pack 2 cannot be uninstalled because it will affect other applications that are installed

:)
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#7
stutts

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To anyone else with this problem:

Unregister and re-register the XP Windows Installer:

Click Start, click Run, type MSIEXEC /UNREGISTER
Click Start, click Run, type MSIEXEC /REGSERVER

I'm sure it was this that did the trick for me :thumbsup:
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