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Redirect virus, SuperLyrics popups - round 2? [Solved]


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#1
CoolSunrise

CoolSunrise

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GeeksToGo helped me with this problem, or a similar one, last month. I don't know how we got this again. Everything's been fine, then today I temporarily changed my sons User Account to Administrator so I could load on FireFox Add-Ons and now we again have a sporadic redirect virus with the computer running slow and humming loudly. SuperLyrics ads are also popping up.

I'm grateful for your help last time & I'm hoping you can help me knock this out again, hopefully permanently.

Thank you. Vicki :help:


Running OTL, I received 2 logs:

1. OTL.Txt - Notepad

OTL logfile created on: 10/23/2013 10:36:03 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Isaiah\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1014.07 Mb Total Physical Memory | 670.05 Mb Available Physical Memory | 66.08% Memory free
2.38 Gb Paging File | 1.91 Gb Available in Paging File | 80.07% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 31.39 Gb Total Space | 21.09 Gb Free Space | 67.19% Space Free | Partition Type: NTFS

Computer Name: NORTHPOLEFAMILY | User Name: Isaiah | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/10/23 10:34:26 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Isaiah\Desktop\OTL.exe
PRC - [2013/10/07 19:54:20 | 004,908,592 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2014\avgui.exe
PRC - [2013/10/03 22:00:24 | 003,538,480 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2014\avgidsagent.exe
PRC - [2013/09/25 21:47:22 | 000,301,152 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2014\avgwdsvc.exe
PRC - [2013/09/15 23:08:30 | 000,895,024 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2014\avgnsx.exe
PRC - [2013/09/03 22:22:16 | 000,588,336 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2014\avgcsrvx.exe
PRC - [2013/09/02 11:19:00 | 000,669,232 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2014\avgemcx.exe
PRC - [2013/08/20 23:03:42 | 000,728,624 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2014\avgrsx.exe
PRC - [2011/01/23 20:47:44 | 000,148,280 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe
PRC - [2011/01/23 20:47:42 | 000,770,728 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe
PRC - [2010/04/14 21:08:14 | 000,598,696 | ---- | M] ( ) -- C:\WINDOWS\system32\lxeccoms.exe
PRC - [2010/04/14 21:08:06 | 000,193,192 | ---- | M] (Lexmark International, Inc.) -- C:\WINDOWS\system32\spool\drivers\w32x86\3\lxecserv.exe
PRC - [2008/08/21 05:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (No Company Name) ==========

MOD - [2011/01/23 20:47:44 | 000,148,280 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe
MOD - [2011/01/23 20:47:42 | 000,770,728 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe
MOD - [2010/04/05 06:56:20 | 000,094,359 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\epoemdll.dll
MOD - [2010/04/05 06:56:19 | 000,045,221 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\epstring.dll
MOD - [2010/04/05 06:56:17 | 002,203,803 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\epwizres.dll
MOD - [2010/04/05 06:56:07 | 000,716,954 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\epwizard.dll
MOD - [2010/04/05 06:55:15 | 000,159,890 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\customui.dll
MOD - [2010/04/05 06:55:04 | 000,061,604 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\epfunct.dll
MOD - [2010/04/05 06:54:59 | 000,123,033 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\eputil.dll
MOD - [2010/04/05 06:54:52 | 000,143,502 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\imagutil.dll
MOD - [2010/04/01 13:24:28 | 001,159,168 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\lxecdrs.dll
MOD - [2010/04/01 13:23:27 | 000,389,120 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\lxecscw.dll
MOD - [2009/11/04 14:14:20 | 000,157,696 | ---- | M] () -- C:\WINDOWS\system32\spool\prtprocs\w32x86\lxecdrpp.dll
MOD - [2009/05/27 13:16:52 | 000,192,512 | ---- | M] () -- C:\WINDOWS\system32\spool\drivers\w32x86\3\lxecdatr.dll
MOD - [2009/05/27 13:13:38 | 000,081,920 | ---- | M] () -- C:\WINDOWS\system32\spool\drivers\w32x86\3\lxeccats.dll
MOD - [2009/04/07 15:25:27 | 000,409,600 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\iptk.dll
MOD - [2009/03/10 01:43:49 | 000,155,648 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\lxeccaps.dll
MOD - [2009/03/02 10:25:47 | 000,151,552 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\lxecptp.dll
MOD - [2009/02/20 09:48:44 | 000,023,552 | ---- | M] () -- C:\WINDOWS\system32\lxecsmr.dll
MOD - [2009/02/20 09:48:04 | 000,299,008 | ---- | M] () -- C:\WINDOWS\system32\lxecsm.dll


========== Services (SafeList) ==========

SRV - [2013/10/08 12:29:12 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/10/03 22:00:24 | 003,538,480 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG2014\avgidsagent.exe -- (AVGIDSAgent)
SRV - [2013/09/25 21:47:22 | 000,301,152 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG2014\avgwdsvc.exe -- (avgwd)
SRV - [2013/09/17 12:53:35 | 000,118,680 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2010/04/14 21:08:14 | 000,598,696 | ---- | M] ( ) [Auto | Running] -- C:\WINDOWS\system32\lxeccoms.exe -- (lxec_device)
SRV - [2010/04/14 21:08:06 | 000,193,192 | ---- | M] () [Auto | Running] -- C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxecserv.exe -- (lxecCATSCustConnectService)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (i2omgmt)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2013/09/25 20:57:14 | 000,120,632 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\avgdiskx.sys -- (Avgdiskx)
DRV - [2013/09/10 22:11:44 | 000,022,840 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgidsshimx.sys -- (AVGIDSShim)
DRV - [2013/09/08 22:12:16 | 000,027,448 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\avgrkx86.sys -- (Avgrkx86)
DRV - [2013/09/02 10:39:32 | 000,176,952 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\avgldx86.sys -- (Avgldx86)
DRV - [2013/09/02 10:28:06 | 000,145,720 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\avgidshx.sys -- (AVGIDSHX)
DRV - [2013/09/02 10:28:04 | 000,209,208 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\avgidsdriverx.sys -- (AVGIDSDriver)
DRV - [2013/09/02 10:28:00 | 000,223,032 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\avglogx.sys -- (Avglogx)
DRV - [2013/08/20 22:54:04 | 000,102,200 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\avgmfx86.sys -- (Avgmfx86)
DRV - [2013/08/01 16:08:52 | 000,193,848 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgtdix.sys -- (Avgtdix)
DRV - [2008/11/23 22:56:50 | 000,160,256 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\b57xp32.sys -- (b57w2k)
DRV - [2004/09/17 10:02:54 | 000,732,928 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\senfilt.sys -- (senfilt)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://my.netzero.ne...ch?r=minisearch
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.ne...ch?r=minisearch
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://www.23searchengines.com/?op [Binary data over 200 bytes]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?ilc=1
IE - HKCU\..\URLSearchHook: {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - No CLSID value found
IE - HKCU\..\URLSearchHook: {8ba2cfef-a1bc-4964-aadc-33be1ae5a33c} - No CLSID value found
IE - HKCU\..\SearchScopes,DefaultScope = {597b1823-7ff0-4cd3-8095-9d8cba514992}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "Bing"
FF - prefs.js..browser.search.selectedEngine: "Bing"
FF - prefs.js..browser.startup.homepage: "https://login.yahoo....rc=ym&.intl=us"
FF - prefs.js..extensions.enabledAddons: 93abedcf-8e3a-4d02-b761-d1441e437c09%40243f129d-aee2-42c2-bcd1-48858e1c22fd.com:0.92.12
FF - prefs.js..extensions.enabledAddons: %7B0538E3E3-7E9B-4d49-8831-A227C80A7AD3%7D:2.2.2
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:24.0
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_9_900_117.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/VirtualEarth3D,version=4.0: C:\Program Files\Virtual Earth 3D\ [2013/01/06 10:26:58 | 000,000,000 | ---D | M]
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 24.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 24.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins

[2013/02/16 15:42:52 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Isaiah\Application Data\Mozilla\Extensions
[2013/10/23 07:43:10 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Isaiah\Application Data\Mozilla\Firefox\Profiles\qeshiy4a.default\extensions
[2013/10/23 07:39:41 | 000,000,000 | ---D | M] (Forecastfox) -- C:\Documents and Settings\Isaiah\Application Data\Mozilla\Firefox\Profiles\qeshiy4a.default\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}
[2013/09/19 16:46:57 | 000,000,000 | ---D | M] ("SuperLyrics-1") -- C:\Documents and Settings\Isaiah\Application Data\Mozilla\Firefox\Profiles\qeshiy4a.default\extensions\[email protected]58e1c22fd.com
[2013/10/23 07:38:20 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Isaiah\Application Data\Mozilla\Firefox\Profiles\qeshiy4a.default\extensions\[email protected]58e1c22fd.com\extensionData
[2013/10/23 07:38:21 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Isaiah\Application Data\Mozilla\Firefox\Profiles\qeshiy4a.default\extensions\[email protected]58e1c22fd.com\extensionData\plugins
[2013/10/23 07:38:21 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Isaiah\Application Data\Mozilla\Firefox\Profiles\qeshiy4a.default\extensions\[email protected]58e1c22fd.com\extensionData\userCode
[2013/10/23 07:43:10 | 001,333,292 | ---- | M] () (No name found) -- C:\Documents and Settings\Isaiah\Application Data\Mozilla\Firefox\Profiles\qeshiy4a.default\extensions\[email protected]
[2013/09/17 13:13:49 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\browser\extensions
[2013/09/30 13:01:07 | 000,000,000 | ---D | M] (Default) -- C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

O1 HOSTS File: ([2008/08/21 05:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {65F9F6B7-2DAE-46FC-BFAF-F88E4AF1BECA} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {F20DE5E0-2A6E-4C54-985F-1CF59551CE39} - No CLSID value found.
O4 - HKLM..\Run: [AVG_UI] C:\Program Files\AVG\AVG2014\avgui.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [EzPrint] C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe ()
O4 - HKLM..\Run: [lxecmon.exe] C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe ()
O4 - HKCU..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun File not found
O4 - HKCU..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime File not found
O4 - HKCU..\Run: [SearchProtect] C:\Documents and Settings\Isaiah\Application Data\SearchProtect\bin\cltmng.exe File not found
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/228" File not found
O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/227" File not found
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://windowsupdate...b?1356147684000 (WUWebControl Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 24.205.192.61 24.205.224.36 68.116.46.115
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{5E76578B-BEE8-479F-956A-57B71864310E}: DhcpNameServer = 24.205.192.61 24.205.224.36 68.116.46.115
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Isaiah\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Isaiah\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2011/03/08 17:52:28 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG2014\avgrsx.exe /sync /restart)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2013/10/23 10:34:28 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Isaiah\Desktop\OTL.exe
[2013/10/23 09:47:05 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2013/10/14 17:08:51 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Isaiah\My Documents\Downloads
[2013/10/13 08:45:20 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\AVG
[2013/09/30 12:51:51 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Isaiah\Application Data\AVG2014
[2013/09/29 10:49:49 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Adobe
[2013/09/24 18:50:26 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes' Anti-Malware
[2013/09/24 18:50:24 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2013/09/24 18:50:23 | 000,022,856 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2013/09/24 18:50:23 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2013/09/24 18:30:46 | 000,000,000 | ---D | C] -- C:\WINDOWS\ERUNT
[2013/09/23 14:08:09 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Isaiah\Local Settings\Application Data\Avg2014
[2013/09/23 11:58:02 | 000,000,000 | -H-D | C] -- C:\$AVG
[2013/09/23 11:58:02 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\AVG2014
[2013/09/23 11:56:53 | 000,000,000 | ---D | C] -- C:\Program Files\AVG
[1 C:\Documents and Settings\Isaiah\Local Settings\Application Data\*.tmp files -> C:\Documents and Settings\Isaiah\Local Settings\Application Data\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/10/23 10:34:26 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Isaiah\Desktop\OTL.exe
[2013/10/23 10:29:03 | 000,000,830 | ---- | M] () -- C:\WINDOWS\tasks\Adobe Flash Player Updater.job
[2013/10/23 07:37:56 | 000,001,374 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2013/10/23 07:37:50 | 000,000,884 | RHS- | M] () -- C:\Documents and Settings\Isaiah\ntuser.pol
[2013/10/22 22:55:00 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2013/10/22 15:42:37 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2013/10/20 12:49:06 | 027,030,112 | ---- | M] () -- C:\Documents and Settings\Isaiah\Desktop\Gold Morning.wav
[2013/10/13 10:03:15 | 000,023,889 | ---- | M] () -- C:\Documents and Settings\All Users\Documents\Alkaline Foods From Glen.odt
[2013/10/13 08:45:20 | 000,000,709 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\AVG 2014.lnk
[2013/10/10 06:44:59 | 000,120,544 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2013/10/09 22:22:45 | 000,432,784 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2013/10/09 22:22:45 | 000,067,740 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2013/10/09 22:15:20 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2013/09/30 13:01:11 | 000,000,731 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Mozilla Firefox.lnk
[2013/09/30 12:54:06 | 000,000,104 | ---- | M] () -- C:\Documents and Settings\Isaiah\Desktop\Firefox.lnk
[2013/09/25 20:57:14 | 000,120,632 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\WINDOWS\System32\drivers\avgdiskx.sys
[1 C:\Documents and Settings\Isaiah\Local Settings\Application Data\*.tmp files -> C:\Documents and Settings\Isaiah\Local Settings\Application Data\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/10/22 10:35:11 | 000,071,888 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
[2013/10/21 07:25:53 | 027,030,112 | ---- | C] () -- C:\Documents and Settings\Isaiah\Desktop\Gold Morning.wav
[2013/10/13 10:01:04 | 000,023,889 | ---- | C] () -- C:\Documents and Settings\All Users\Documents\Alkaline Foods From Glen.odt
[2013/09/30 13:01:11 | 000,000,731 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Mozilla Firefox.lnk
[2013/09/30 12:54:05 | 000,000,104 | ---- | C] () -- C:\Documents and Settings\Isaiah\Desktop\Firefox.lnk
[2013/09/29 10:51:13 | 000,001,804 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Adobe Reader XI.lnk
[2013/09/24 13:13:58 | 000,001,374 | ---- | C] () -- C:\WINDOWS\imsins.BAK
[2013/09/23 11:59:05 | 000,000,709 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\AVG 2014.lnk
[2013/09/19 16:46:17 | 000,000,884 | RHS- | C] () -- C:\Documents and Settings\Isaiah\ntuser.pol
[2013/04/02 12:20:20 | 000,003,072 | ---- | C] () -- C:\Documents and Settings\Isaiah\files.db
[2013/04/02 12:20:19 | 000,003,072 | ---- | C] () -- C:\Documents and Settings\Isaiah\hotshot.db
[2013/01/22 16:38:22 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2013/01/15 12:21:18 | 000,331,776 | ---- | C] () -- C:\WINDOWS\System32\LXECinst.dll
[2013/01/15 12:21:11 | 000,372,736 | ---- | C] ( ) -- C:\WINDOWS\System32\lxeccomm.dll
[2012/12/21 20:55:18 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll

========== ZeroAccess Check ==========

[2013/01/06 10:24:37 | 000,000,227 | RHS- | M] () -- C:\WINDOWS\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shdocvw.dll -- [2008/08/21 05:00:00 | 001,499,136 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\fastprox.dll -- [2009/02/09 05:10:48 | 000,473,600 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\wbemess.dll -- [2008/08/21 05:00:00 | 000,273,920 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2013/01/04 08:30:10 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG
[2013/09/23 11:59:52 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG2014
[2012/12/23 22:36:16 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users\Application Data\Common Files
[2013/06/17 08:51:30 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Lexmark Pro800-Pro900 Series
[2013/10/23 09:25:59 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2012/12/23 06:37:34 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\TEMP
[2011/03/09 08:26:41 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2013/01/04 08:28:02 | 000,000,000 | -HSD | M] -- C:\Documents and Settings\All Users\Application Data\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}
[2013/01/05 09:30:41 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Isaiah\Application Data\AVG
[2013/09/30 12:51:51 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Isaiah\Application Data\AVG2014
[2012/12/23 08:15:48 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Isaiah\Application Data\blekko
[2013/04/07 13:37:17 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Isaiah\Application Data\CouponMatcher
[2013/02/18 13:05:53 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Isaiah\Application Data\OfficeSuiteX
[2013/09/25 06:40:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Isaiah\Application Data\SearchProtect
[2012/12/21 17:23:41 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Isaiah\Application Data\WeatherBlink

========== Purity Check ==========



< End of report >


2. Extras.Txt - Notepad

OTL Extras logfile created on: 10/23/2013 10:36:03 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Isaiah\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1014.07 Mb Total Physical Memory | 670.05 Mb Available Physical Memory | 66.08% Memory free
2.38 Gb Paging File | 1.91 Gb Available in Paging File | 80.07% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 31.39 Gb Total Space | 21.09 Gb Free Space | 67.19% Space Free | Partition Type: NTFS

Computer Name: NORTHPOLEFAMILY | User Name: Isaiah | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = htmlfile] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
htmlfile [edit] -- Reg Error: Key error.
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 1

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)
"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)
"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation)
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)
"C:\WINDOWS\system32\lxeccoms.exe" = C:\WINDOWS\system32\lxeccoms.exe:*:Enabled:Pro800-Pro900 Series Server -- ( )
"C:\Program Files\AVG\AVG2014\avgmfapx.exe" = C:\Program Files\AVG\AVG2014\avgmfapx.exe:*:Enabled:AVG Installer -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG2014\avgnsx.exe" = C:\Program Files\AVG\AVG2014\avgnsx.exe:*:Enabled:Online Shield -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG2014\avgdiagex.exe" = C:\Program Files\AVG\AVG2014\avgdiagex.exe:*:Enabled:AVG Diagnostics 2014 -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG2014\avgemcx.exe" = C:\Program Files\AVG\AVG2014\avgemcx.exe:*:Enabled:Personal Email Scanner -- (AVG Technologies CZ, s.r.o.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F56A6C9-81CA-4B5F-B471-8CCB13CF85DA}" = Office Suite X 3.3
"{2A697B53-0DE3-42DA-B41D-C3F804B1C538}" = iTunes
"{2D87E961-577B-492B-AD54-1368680FB9A7}" = Bing Maps 3D
"{2DC94AFD-A6E2-4AB4-9132-4A3F8E07B386}" = Apple Application Support
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}" = Adobe AIR
"{4CDF65F2-8509-4C4D-A1C3-F36F478F5BB4}" = AVG 2014
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{7DA4FC0C-4FB3-45A2-8095-B2F7A9CF8135}" = AVG 2014
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel® Graphics Media Accelerator Driver
"{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}" = Visual Studio 2012 x86 Redistributables
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.05)
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{CACAEB5F-174D-4C7C-AC56-A33289A807CA}" = Apple Mobile Device Support
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{F0A37341-D692-11D4-A984-009027EC0A9C}" = SoundMAX
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"AVG" = AVG 2014
"B02431C25DADF05A60DCE378F53276407E8F1A8D" = Windows Driver Package - Broadcom (b57w2k) Net (12/15/2006 10.24.0.0)
"ie8" = Windows Internet Explorer 8
"Lexmark Pro800-Pro900 Series" = Lexmark Pro800-Pro900 Series
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Mozilla Firefox 24.0 (x86 en-US)" = Mozilla Firefox 24.0 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"MSNINST" = MSN
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 5/14/2013 9:06:40 AM | Computer Name = NORTHPOLEFAMILY | Source = Application Hang | ID = 1002
Description = Hanging application rundll32.exe, version 5.1.2600.5512, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 5/14/2013 9:06:52 AM | Computer Name = NORTHPOLEFAMILY | Source = Application Hang | ID = 1001
Description = Fault bucket 734562961.

Error - 5/14/2013 9:07:41 AM | Computer Name = NORTHPOLEFAMILY | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 5/14/2013 9:07:57 AM | Computer Name = NORTHPOLEFAMILY | Source = Application Hang | ID = 1001
Description = Fault bucket 1180947459.

Error - 5/14/2013 10:50:04 PM | Computer Name = NORTHPOLEFAMILY | Source = CltMngSvc | ID = 1000
Description =

Error - 5/18/2013 10:05:02 AM | Computer Name = NORTHPOLEFAMILY | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 5/18/2013 10:05:09 AM | Computer Name = NORTHPOLEFAMILY | Source = Application Hang | ID = 1001
Description = Fault bucket 1180947459.

Error - 5/20/2013 5:47:34 PM | Computer Name = NORTHPOLEFAMILY | Source = Application Error | ID = 1000
Description = Faulting application lxeccoms.exe, version 9.2.33.0, faulting module
lxeccoms.exe, version 9.2.33.0, fault address 0x000323bc.

Error - 5/27/2013 10:15:20 PM | Computer Name = NORTHPOLEFAMILY | Source = Application Hang | ID = 1002
Description = Hanging application rundll32.exe, version 5.1.2600.5512, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 5/27/2013 10:15:44 PM | Computer Name = NORTHPOLEFAMILY | Source = Application Hang | ID = 1001
Description = Fault bucket 734562961.

[ System Events ]
Error - 10/13/2013 6:47:58 PM | Computer Name = NORTHPOLEFAMILY | Source = sr | ID = 1
Description = The System Restore filter encountered the unexpected error '0xC0000001'
while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring
the volume.

Error - 10/16/2013 9:29:45 AM | Computer Name = NORTHPOLEFAMILY | Source = Dhcp | ID = 1002
Description = The IP address lease 24.205.109.251 for the Network Card with network
address 0014223253B9 has been denied by the DHCP server 0.0.0.0 (The DHCP Server
sent a DHCPNACK message).

Error - 10/16/2013 9:38:32 AM | Computer Name = NORTHPOLEFAMILY | Source = Dhcp | ID = 1000
Description = Your computer has lost the lease to its IP address 192.168.100.10
on the Network Card with network address 0014223253B9.

Error - 10/16/2013 9:56:11 AM | Computer Name = NORTHPOLEFAMILY | Source = Dhcp | ID = 1002
Description = The IP address lease 24.205.109.251 for the Network Card with network
address 0014223253B9 has been denied by the DHCP server 0.0.0.0 (The DHCP Server
sent a DHCPNACK message).

Error - 10/16/2013 10:02:44 AM | Computer Name = NORTHPOLEFAMILY | Source = Dhcp | ID = 1000
Description = Your computer has lost the lease to its IP address 192.168.100.10
on the Network Card with network address 0014223253B9.


< End of report >
  • 0

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#2
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Hi does this appear in all browsers ?

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Posted Image
:Commands
[CREATERESTOREPOINT]

:OTL
IE - HKCU\..\URLSearchHook: {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - No CLSID value found
IE - HKCU\..\URLSearchHook: {8ba2cfef-a1bc-4964-aadc-33be1ae5a33c} - No CLSID value found
IE - HKCU\..\SearchScopes,DefaultScope = {597b1823-7ff0-4cd3-8095-9d8cba514992}
FF - prefs.js..extensions.enabledAddons: 93abedcf-8e3a-4d02-b761-d1441e437c09%40243f129d-aee2-42c2-bcd1-48858e1c22fd.com:0.92.12
[2013/09/19 16:46:57 | 000,000,000 | ---D | M] ("SuperLyrics-1") -- C:\Documents and Settings\Isaiah\Application Data\Mozilla\Firefox\Profiles\qeshiy4a.default\extensions\[email protected]58e1c22fd.com
[2013/10/23 07:38:20 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Isaiah\Application Data\Mozilla\Firefox\Profiles\qeshiy4a.default\extensions\[email protected]58e1c22fd.com\extensionData
[2013/10/23 07:38:21 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Isaiah\Application Data\Mozilla\Firefox\Profiles\qeshiy4a.default\extensions\[email protected]58e1c22fd.com\extensionData\plugins
[2013/10/23 07:38:21 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Isaiah\Application Data\Mozilla\Firefox\Profiles\qeshiy4a.default\extensions\[email protected]58e1c22fd.com\extensionData\userCode
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {65F9F6B7-2DAE-46FC-BFAF-F88E4AF1BECA} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {F20DE5E0-2A6E-4C54-985F-1CF59551CE39} - No CLSID value found.
O4 - HKCU..\Run: [SearchProtect] C:\Documents and Settings\Isaiah\Application Data\SearchProtect\bin\cltmng.exe File not found
[2012/12/23 08:15:48 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Isaiah\Application Data\blekko
[2013/04/07 13:37:17 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Isaiah\Application Data\CouponMatcher
[2013/09/25 06:40:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Isaiah\Application Data\SearchProtect

:Commands
[resethosts]
[emptytemp]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Please download Junkware Removal Tool to your desktop.
  • Right-mouse click JRT.exe and select "Run as Administrator" the tool will open and start scanning your system
  • please be patient as this can take a while to complete depending on your system's specifications
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • post the contents of JRT.txt into your next message.

  • 0

#3
CoolSunrise

CoolSunrise

    Member

  • Topic Starter
  • Member
  • PipPip
  • 30 posts
1. OTL and JRT posted below.
2. Firefox is the only browser we use.

OTL logfile created on: 10/23/2013 1:36:16 PM - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Isaiah\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1014.07 Mb Total Physical Memory | 574.07 Mb Available Physical Memory | 56.61% Memory free
2.38 Gb Paging File | 2.02 Gb Available in Paging File | 84.90% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 31.39 Gb Total Space | 22.02 Gb Free Space | 70.14% Space Free | Partition Type: NTFS

Computer Name: NORTHPOLEFAMILY | User Name: Isaiah | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/10/23 10:34:26 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Isaiah\Desktop\OTL.exe
PRC - [2013/10/07 19:54:20 | 004,908,592 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2014\avgui.exe
PRC - [2013/10/03 22:00:24 | 003,538,480 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2014\avgidsagent.exe
PRC - [2013/09/25 21:47:22 | 000,301,152 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2014\avgwdsvc.exe
PRC - [2013/09/15 23:08:30 | 000,895,024 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2014\avgnsx.exe
PRC - [2013/09/03 22:22:16 | 000,588,336 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2014\avgcsrvx.exe
PRC - [2013/09/02 11:19:00 | 000,669,232 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2014\avgemcx.exe
PRC - [2013/08/20 23:03:42 | 000,728,624 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2014\avgrsx.exe
PRC - [2011/01/23 20:47:44 | 000,148,280 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe
PRC - [2011/01/23 20:47:42 | 000,770,728 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe
PRC - [2010/04/14 21:08:14 | 000,598,696 | ---- | M] ( ) -- C:\WINDOWS\system32\lxeccoms.exe
PRC - [2010/04/14 21:08:06 | 000,193,192 | ---- | M] (Lexmark International, Inc.) -- C:\WINDOWS\system32\spool\drivers\w32x86\3\lxecserv.exe
PRC - [2008/08/21 05:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (No Company Name) ==========

MOD - [2011/01/23 20:47:44 | 000,148,280 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe
MOD - [2011/01/23 20:47:42 | 000,770,728 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe
MOD - [2010/04/05 06:56:20 | 000,094,359 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\epoemdll.dll
MOD - [2010/04/05 06:56:19 | 000,045,221 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\epstring.dll
MOD - [2010/04/05 06:56:17 | 002,203,803 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\epwizres.dll
MOD - [2010/04/05 06:56:07 | 000,716,954 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\epwizard.dll
MOD - [2010/04/05 06:55:15 | 000,159,890 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\customui.dll
MOD - [2010/04/05 06:55:04 | 000,061,604 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\epfunct.dll
MOD - [2010/04/05 06:54:59 | 000,123,033 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\eputil.dll
MOD - [2010/04/05 06:54:52 | 000,143,502 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\imagutil.dll
MOD - [2010/04/01 13:24:28 | 001,159,168 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\lxecdrs.dll
MOD - [2010/04/01 13:23:27 | 000,389,120 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\lxecscw.dll
MOD - [2009/11/04 14:14:20 | 000,157,696 | ---- | M] () -- C:\WINDOWS\system32\spool\prtprocs\w32x86\lxecdrpp.dll
MOD - [2009/05/27 13:16:52 | 000,192,512 | ---- | M] () -- C:\WINDOWS\system32\spool\drivers\w32x86\3\lxecdatr.dll
MOD - [2009/05/27 13:13:38 | 000,081,920 | ---- | M] () -- C:\WINDOWS\system32\spool\drivers\w32x86\3\lxeccats.dll
MOD - [2009/04/07 15:25:27 | 000,409,600 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\iptk.dll
MOD - [2009/03/10 01:43:49 | 000,155,648 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\lxeccaps.dll
MOD - [2009/03/02 10:25:47 | 000,151,552 | ---- | M] () -- C:\Program Files\Lexmark Pro800-Pro900 Series\lxecptp.dll
MOD - [2009/02/20 09:48:44 | 000,023,552 | ---- | M] () -- C:\WINDOWS\system32\lxecsmr.dll
MOD - [2009/02/20 09:48:04 | 000,299,008 | ---- | M] () -- C:\WINDOWS\system32\lxecsm.dll


========== Services (SafeList) ==========

SRV - [2013/10/08 12:29:12 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/10/03 22:00:24 | 003,538,480 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG2014\avgidsagent.exe -- (AVGIDSAgent)
SRV - [2013/09/25 21:47:22 | 000,301,152 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG2014\avgwdsvc.exe -- (avgwd)
SRV - [2013/09/17 12:53:35 | 000,118,680 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2010/04/14 21:08:14 | 000,598,696 | ---- | M] ( ) [Auto | Running] -- C:\WINDOWS\system32\lxeccoms.exe -- (lxec_device)
SRV - [2010/04/14 21:08:06 | 000,193,192 | ---- | M] () [Auto | Running] -- C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxecserv.exe -- (lxecCATSCustConnectService)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (i2omgmt)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2013/09/25 20:57:14 | 000,120,632 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\avgdiskx.sys -- (Avgdiskx)
DRV - [2013/09/10 22:11:44 | 000,022,840 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgidsshimx.sys -- (AVGIDSShim)
DRV - [2013/09/08 22:12:16 | 000,027,448 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\avgrkx86.sys -- (Avgrkx86)
DRV - [2013/09/02 10:39:32 | 000,176,952 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\avgldx86.sys -- (Avgldx86)
DRV - [2013/09/02 10:28:06 | 000,145,720 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\avgidshx.sys -- (AVGIDSHX)
DRV - [2013/09/02 10:28:04 | 000,209,208 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\avgidsdriverx.sys -- (AVGIDSDriver)
DRV - [2013/09/02 10:28:00 | 000,223,032 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\avglogx.sys -- (Avglogx)
DRV - [2013/08/20 22:54:04 | 000,102,200 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\avgmfx86.sys -- (Avgmfx86)
DRV - [2013/08/01 16:08:52 | 000,193,848 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgtdix.sys -- (Avgtdix)
DRV - [2008/11/23 22:56:50 | 000,160,256 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\b57xp32.sys -- (b57w2k)
DRV - [2004/09/17 10:02:54 | 000,732,928 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\senfilt.sys -- (senfilt)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://my.netzero.ne...ch?r=minisearch
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.ne...ch?r=minisearch
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://www.23searchengines.com/?op [Binary data over 200 bytes]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?ilc=1
IE - HKCU\..\SearchScopes,DefaultScope =
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "Bing"
FF - prefs.js..browser.search.selectedEngine: "Bing"
FF - prefs.js..browser.startup.homepage: "https://login.yahoo....rc=ym&.intl=us"
FF - prefs.js..extensions.enabledAddons: %7B0538E3E3-7E9B-4d49-8831-A227C80A7AD3%7D:2.2.2
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:24.0
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_9_900_117.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/VirtualEarth3D,version=4.0: C:\Program Files\Virtual Earth 3D\ [2013/01/06 10:26:58 | 000,000,000 | ---D | M]
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 24.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 24.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins

[2013/02/16 15:42:52 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Isaiah\Application Data\Mozilla\Extensions
[2013/10/23 13:28:59 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Isaiah\Application Data\Mozilla\Firefox\Profiles\qeshiy4a.default\extensions
[2013/10/23 07:39:41 | 000,000,000 | ---D | M] (Forecastfox) -- C:\Documents and Settings\Isaiah\Application Data\Mozilla\Firefox\Profiles\qeshiy4a.default\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}
[2013/10/23 07:43:10 | 001,333,292 | ---- | M] () (No name found) -- C:\Documents and Settings\Isaiah\Application Data\Mozilla\Firefox\Profiles\qeshiy4a.default\extensions\[email protected]
[2013/09/17 13:13:49 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\browser\extensions
[2013/09/30 13:01:07 | 000,000,000 | ---D | M] (Default) -- C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

O1 HOSTS File: ([2013/10/23 13:29:02 | 000,000,098 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O4 - HKLM..\Run: [AVG_UI] C:\Program Files\AVG\AVG2014\avgui.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [EzPrint] C:\Program Files\Lexmark Pro800-Pro900 Series\ezprint.exe ()
O4 - HKLM..\Run: [lxecmon.exe] C:\Program Files\Lexmark Pro800-Pro900 Series\lxecmon.exe ()
O4 - HKCU..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun File not found
O4 - HKCU..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime File not found
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/228" File not found
O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\NetZero\qsacc\appres.dll/227" File not found
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://windowsupdate...b?1356147684000 (WUWebControl Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 24.205.192.61 24.205.224.36 68.116.46.115
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{5E76578B-BEE8-479F-956A-57B71864310E}: DhcpNameServer = 24.205.192.61 24.205.224.36 68.116.46.115
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Isaiah\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Isaiah\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2011/03/08 17:52:28 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG2014\avgrsx.exe /sync /restart)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2013/10/23 13:28:36 | 000,000,000 | ---D | C] -- C:\_OTL
[2013/10/23 10:34:28 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Isaiah\Desktop\OTL.exe
[2013/10/23 09:47:05 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2013/10/14 17:08:51 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Isaiah\My Documents\Downloads
[2013/10/13 08:45:20 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\AVG
[2013/09/30 12:51:51 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Isaiah\Application Data\AVG2014
[2013/09/29 10:49:49 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Adobe
[2013/09/24 18:50:26 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes' Anti-Malware
[2013/09/24 18:50:24 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2013/09/24 18:50:23 | 000,022,856 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2013/09/24 18:50:23 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2013/09/24 18:30:46 | 000,000,000 | ---D | C] -- C:\WINDOWS\ERUNT
[2013/09/23 14:08:09 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Isaiah\Local Settings\Application Data\Avg2014
[1 C:\Documents and Settings\Isaiah\Local Settings\Application Data\*.tmp files -> C:\Documents and Settings\Isaiah\Local Settings\Application Data\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/10/23 13:34:29 | 000,001,374 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2013/10/23 13:34:14 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2013/10/23 13:29:02 | 000,000,098 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\Hosts
[2013/10/23 13:29:00 | 000,000,830 | ---- | M] () -- C:\WINDOWS\tasks\Adobe Flash Player Updater.job
[2013/10/23 10:34:26 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Isaiah\Desktop\OTL.exe
[2013/10/23 07:37:50 | 000,000,884 | RHS- | M] () -- C:\Documents and Settings\Isaiah\ntuser.pol
[2013/10/22 22:55:00 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2013/10/20 12:49:06 | 027,030,112 | ---- | M] () -- C:\Documents and Settings\Isaiah\Desktop\Gold Morning.wav
[2013/10/13 10:03:15 | 000,023,889 | ---- | M] () -- C:\Documents and Settings\All Users\Documents\Alkaline Foods From Glen.odt
[2013/10/13 08:45:20 | 000,000,709 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\AVG 2014.lnk
[2013/10/10 06:44:59 | 000,120,544 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2013/10/09 22:22:45 | 000,432,784 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2013/10/09 22:22:45 | 000,067,740 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2013/10/09 22:15:20 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2013/09/30 13:01:11 | 000,000,731 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Mozilla Firefox.lnk
[2013/09/30 12:54:06 | 000,000,104 | ---- | M] () -- C:\Documents and Settings\Isaiah\Desktop\Firefox.lnk
[2013/09/25 20:57:14 | 000,120,632 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\WINDOWS\System32\drivers\avgdiskx.sys
[1 C:\Documents and Settings\Isaiah\Local Settings\Application Data\*.tmp files -> C:\Documents and Settings\Isaiah\Local Settings\Application Data\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/10/22 10:35:11 | 000,071,888 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
[2013/10/21 07:25:53 | 027,030,112 | ---- | C] () -- C:\Documents and Settings\Isaiah\Desktop\Gold Morning.wav
[2013/10/13 10:01:04 | 000,023,889 | ---- | C] () -- C:\Documents and Settings\All Users\Documents\Alkaline Foods From Glen.odt
[2013/09/30 13:01:11 | 000,000,731 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Mozilla Firefox.lnk
[2013/09/30 12:54:05 | 000,000,104 | ---- | C] () -- C:\Documents and Settings\Isaiah\Desktop\Firefox.lnk
[2013/09/29 10:51:13 | 000,001,804 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Adobe Reader XI.lnk
[2013/09/24 13:13:58 | 000,001,374 | ---- | C] () -- C:\WINDOWS\imsins.BAK
[2013/09/19 16:46:17 | 000,000,884 | RHS- | C] () -- C:\Documents and Settings\Isaiah\ntuser.pol
[2013/04/02 12:20:20 | 000,003,072 | ---- | C] () -- C:\Documents and Settings\Isaiah\files.db
[2013/04/02 12:20:19 | 000,003,072 | ---- | C] () -- C:\Documents and Settings\Isaiah\hotshot.db
[2013/01/22 16:38:22 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2013/01/15 12:21:18 | 000,331,776 | ---- | C] () -- C:\WINDOWS\System32\LXECinst.dll
[2013/01/15 12:21:11 | 000,372,736 | ---- | C] ( ) -- C:\WINDOWS\System32\lxeccomm.dll
[2012/12/21 20:55:18 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll

========== ZeroAccess Check ==========

[2013/01/06 10:24:37 | 000,000,227 | RHS- | M] () -- C:\WINDOWS\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shdocvw.dll -- [2008/08/21 05:00:00 | 001,499,136 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\fastprox.dll -- [2009/02/09 05:10:48 | 000,473,600 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\wbemess.dll -- [2008/08/21 05:00:00 | 000,273,920 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2013/01/04 08:30:10 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG
[2013/09/23 11:59:52 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG2014
[2012/12/23 22:36:16 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users\Application Data\Common Files
[2013/06/17 08:51:30 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Lexmark Pro800-Pro900 Series
[2013/10/23 09:25:59 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2012/12/23 06:37:34 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\TEMP
[2011/03/09 08:26:41 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2013/01/04 08:28:02 | 000,000,000 | -HSD | M] -- C:\Documents and Settings\All Users\Application Data\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}
[2013/01/05 09:30:41 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Isaiah\Application Data\AVG
[2013/09/30 12:51:51 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Isaiah\Application Data\AVG2014
[2013/02/18 13:05:53 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Isaiah\Application Data\OfficeSuiteX
[2012/12/21 17:23:41 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Isaiah\Application Data\WeatherBlink

========== Purity Check ==========



< End of report >






~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.7 (10.15.2013:3)
OS: Microsoft Windows XP x86
Ran by Isaiah on Wed 10/23/2013 at 13:48:47.74
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduit
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\crossrider
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\pricegong
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\searchprotect
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\smartbar



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Documents and Settings\Isaiah\Application Data\weatherblink"
Successfully deleted: [Folder] "C:\Documents and Settings\Isaiah\Local Settings\Application Data\conduit"
Successfully deleted: [Folder] "C:\Documents and Settings\Isaiah\Local Settings\Application Data\iac"
Successfully deleted: [Folder] "C:\Documents and Settings\Isaiah\Local Settings\Application Data\keybar_1.6"



~~~ FireFox

Successfully deleted: [File] C:\Documents and Settings\Isaiah\Application Data\mozilla\firefox\profiles\qeshiy4a.default\invalidprefs.js
Successfully deleted the following from C:\Documents and Settings\Isaiah\Application Data\mozilla\firefox\profiles\qeshiy4a.default\prefs.js

user_pref("extensions.crossrider.bic", "14138a2722aedcd480c9089ee2d715b5");





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 10/23/2013 at 13:58:40.26
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  • 0

#4
Essexboy

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Is it still present in any users profile ?
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#5
CoolSunrise

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I'm surprised it appears to be gone so easily. :cool:
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#6
Essexboy

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There were a few entries left in the registry that needed removing. To be sure could you let me know tomorrow if it is still clear. If so I will then tidy up :)
  • 0

#7
CoolSunrise

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Still clear. :thumbsup:
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#8
Essexboy

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In that case methinks I will send you on your merry way :)

Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Delete JRT from the desktop

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Posted Image
:Commands
[CLEARALLRESTOREPOINTS] 
[resethosts]
[emptytemp]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done


Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave:
  • 1

#9
CoolSunrise

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OK, done. A BIG thanks! :wave:
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#10
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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