[Juan Cooke]

i,ve just upgraded from xp to win 7..
new memory, new hard drive.....and w7 freezes randomly.
this is the problem report..
Firma con problemas:
Nombre del evento de problema: BlueScreen
Versión del sistema operativo: 6.1.7601.2.1.0.256.1
Id. de configuración regional: 11274

Información adicional del problema:
BCCode: 4a
BCP1: 0000000076EA138A
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800A42CCA0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Archivos que ayudan a describir el problema:
C:\Windows\Minidump\102513-17253-01.dmp
C:\Users\Juan\AppData\Local\Temp\WER-28173-0.sysdata.xml


can you tell me if it is a hard, soft, virus or a bad w7 copy?
thank

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BCCode: 4A 0x0000004A
Bug Check 0x4A: IRQL_GT_ZERO_AT_SYSTEM_SERVICE

The IRQL_GT_ZERO_AT_SYSTEM_SERVICE bug check has a value of 0x0000004A. This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
Important Information If You Have Received a STOP Code

If you have received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error. If your copy of Windows came with your computer, call the manufacturer of your computer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact information for Microsoft or your computer manufacturer,Contact Support.

If you have experience with computers and want to try to recover from this error, follow the steps provided in the Microsoft articleResolving STOP (Blue Screen) Errors in Windows.

The following actions might prevent an error like this from happening again:

Download and install updates and device drivers for your computer from Windows Update.
Scan your computer for computer viruses.
Check your hard disk for errors.

Where did your copy of Win7 come from since you mentioned a bad copy?
What Av or AV's are you using?
Are all your drivers up to date?
Did you run the Win7 upgrade adviser before updating from XP to Win7?

[rshaffer61]

BCCode: 4A 0x0000004A
Bug Check 0x4A: IRQL_GT_ZERO_AT_SYSTEM_SERVICE

The IRQL_GT_ZERO_AT_SYSTEM_SERVICE bug check has a value of 0x0000004A. This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.
Important Information If You Have Received a STOP Code

If you have received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error. If your copy of Windows came with your computer, call the manufacturer of your computer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact information for Microsoft or your computer manufacturer,Contact Support.

If you have experience with computers and want to try to recover from this error, follow the steps provided in the Microsoft articleResolving STOP (Blue Screen) Errors in Windows.

The following actions might prevent an error like this from happening again:

Download and install updates and device drivers for your computer from Windows Update.
Scan your computer for computer viruses.
Check your hard disk for errors.

Where did your copy of Win7 come from since you mentioned a bad copy?
What Av or AV's are you using?
Are all your drivers up to date?
Did you run the Win7 upgrade adviser before updating from XP to Win7?