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BSOD Bad Pool Header 0x19 Windows 7 Samsung RV511


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#1
igid80

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After attempting a Samsung soft recovery in Samsung's recovery solutions, to try to clean up computer, I now only get the dreaded Blue Screen of Death. I have gotten a couple error codes; (PAGE_FAULT_IN_NONPAGED_AREA 0x00000050) and the more frequent (BAD_POOL_HEADER 0x00000019). I can get into safe mode but cannot do much there, all the icons are partial and when I try to click around I get a lot of blank screens and eventually BSOD. I can get into command prompt but not familiar with navigation from there. Please help!
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#2
rockmilk

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Welcome to GTG

You say you attempted a factory restore?

If that failed then why not re-install the os with a retail copy of win 7.

http://www.w7forums....ownloads.12325/
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#3
igid80

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Thanks for the reply.

I have found a windows installation disk. It is asking me where to install it. Disk 0 Partition 2 Primary or Disk 0 Partition 3 Logical? Then do I need to format the Partition first?
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#4
rockmilk

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Go with the primary partition and yes formatting would be the best option.
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#5
igid80

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Should I delete the other three partitions or just leave them alone. The other three are System, logical, and OEM (reserved)
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#6
rockmilk

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Honestly If it were my machine I would delete them which will allocate all of the space to the primary partition.

Since the factory restore partition is corrupt and you have the disk then yes.
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#7
igid80

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Okay, I only formatted the one drive and left the others alone. Windows is installed and it is doing more, but I have lost the ability to connect to the internet. It says "windows did not detect a properly installed network adapter". After some searching I cannot find any network adapter drive. I also seem to be missing "Ethernet controller", "Intel®Centrino® Advanced-N + WiMAX6250", "Network Controller", and "PCI Simple Communications Controller". I have found some of the said drives via driveridentifier.com and when I try to install them I get "sorry, the server is not responding at this time", "error code: 1"
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#8
rockmilk

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Download UnknownDeviceIdentifier
http://www.zhangduo....eIdentifier.exe

and post the log it Creates in your next reply.
Run the program allow it to finish then hit file> save > Save the file to desktop.The default file name will be DeviceList Attach Device list in your next reply.
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#9
igid80

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Device Information Listing for [email protected] - 11/3/2013 8:45:23 AM

@system32\DRIVERS\pci.sys,#512;Ethernet Controller [UNKNOWN DEVICE]
Chip: Realtek Semiconductor RTL8168/8111 PCIe Gigabit Ethernet Adapter
Detail
PnpID
VEN_10EC&DEV_8168&SUBSYS_C581144D&REV_06
Vendor

Device
@system32\DRIVERS\pci.sys,#512;Ethernet Controller
Chip Vendor
Realtek Semiconductor
Chip
RTL8168/8111 PCIe Gigabit Ethernet Adapter
PCI standard host CPU bridge
Chip: Intel Core i5/i3 DRAM Controller
Detail
PnpID
VEN_8086&DEV_0044&SUBSYS_C581144D&REV_02
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Intel
Chip
Core i5/i3 DRAM Controller
Standard VGA Graphics Adapter
Chip: Intel Core i5/i3 Integrated Graphics
Detail
PnpID
VEN_8086&DEV_0046&SUBSYS_C581144D&REV_02
Vendor
(Standard display types)
Device
Standard VGA Graphics Adapter
Chip Vendor
Intel
Chip
Core i5/i3 Integrated Graphics
@system32\DRIVERS\pci.sys,#640;Network Controller [UNKNOWN DEVICE]
Chip: Intel WiMAX/WiFi Link 6050 Series
Detail
PnpID
VEN_8086&DEV_0087&SUBSYS_13018086&REV_5F
Vendor

Device
@system32\DRIVERS\pci.sys,#640;Network Controller
Chip Vendor
Intel
Chip
WiMAX/WiFi Link 6050 Series
Intel® 82801 PCI Bridge - 2448
Chip: Intel 82801 Family (ICH2/3/4/5/6/7/8/9-M) Hub Interface to PCI Bridge
Detail
PnpID
VEN_8086&DEV_2448&SUBSYS_C581144D&REV_A5
Vendor
Intel
Device
Intel® 82801 PCI Bridge - 2448
Chip Vendor
Intel
Chip
82801 Family (ICH2/3/4/5/6/7/8/9-M) Hub Interface to PCI Bridge
PCI standard host CPU bridge
Chip: Intel Core i5/i3 Architecture Generic Non-core Registers
Detail
PnpID
VEN_8086&DEV_2C62&SUBSYS_80868086&REV_02
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Intel
Chip
Core i5/i3 Architecture Generic Non-core Registers
PCI standard host CPU bridge
Chip: Intel Core i5/i3 System Address Decoder
Detail
PnpID
VEN_8086&DEV_2D01&SUBSYS_80868086&REV_02
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Intel
Chip
Core i5/i3 System Address Decoder
PCI standard host CPU bridge
Chip: Intel Core i5/i3 Interconnect Link 0
Detail
PnpID
VEN_8086&DEV_2D10&SUBSYS_80868086&REV_02
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Intel
Chip
Core i5/i3 Interconnect Link 0
PCI standard host CPU bridge
Chip: Intel Core i5/i3 Interconnect Physical 0
Detail
PnpID
VEN_8086&DEV_2D11&SUBSYS_80868086&REV_02
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Intel
Chip
Core i5/i3 Interconnect Physical 0
PCI standard host CPU bridge
Chip: Intel Core i5/i3 Interconnect Link 1
Detail
PnpID
VEN_8086&DEV_2D12&SUBSYS_80868086&REV_02
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Intel
Chip
Core i5/i3 Interconnect Link 1
PCI standard host CPU bridge
Chip: Intel Core i5/i3 Interconnect Physical 1
Detail
PnpID
VEN_8086&DEV_2D13&SUBSYS_80868086&REV_02
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Intel
Chip
Core i5/i3 Interconnect Physical 1
Intel® HM55 Express Chipset LPC Interface Controller - 3B09
Chip: Intel HM55 Chipset LPC Interface Controller
Detail
PnpID
VEN_8086&DEV_3B09&SUBSYS_C581144D&REV_05
Vendor
Intel
Device
Intel® HM55 Express Chipset LPC Interface Controller - 3B09
Chip Vendor
Intel
Chip
HM55 Chipset LPC Interface Controller
Standard AHCI 1.0 Serial ATA Controller
Chip: Intel 5 Series/3400 Series Chipset Family 4 Port SATA I/O Controller cc=AHCI
Detail
PnpID
VEN_8086&DEV_3B29&SUBSYS_C581144D&REV_05
Vendor
Standard AHCI 1.0 Serial ATA Controller
Device
Standard AHCI 1.0 Serial ATA Controller
Chip Vendor
Intel
Chip
5 Series/3400 Series Chipset Family 4 Port SATA I/O Controller cc=AHCI
Intel® 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Chip: Intel 5 Series/3400 Series Chipset Family SMBus Controller
Detail
PnpID
VEN_8086&DEV_3B30&SUBSYS_C581144D&REV_05
Vendor
Intel
Device
Intel® 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Chip Vendor
Intel
Chip
5 Series/3400 Series Chipset Family SMBus Controller
Intel® 5 Series/3400 Series Chipset Family Thermal Subsystem - 3B32
Chip: Intel 5 Series/3400 Series Chipset Family Thermal Subsystem
Detail
PnpID
VEN_8086&DEV_3B32&SUBSYS_C581144D&REV_05
Vendor
Intel
Device
Intel® 5 Series/3400 Series Chipset Family Thermal Subsystem - 3B32
Chip Vendor
Intel
Chip
5 Series/3400 Series Chipset Family Thermal Subsystem
Standard Enhanced PCI to USB Host Controller
Chip: Intel 5 Series/3400 Series Chipset Family USB EHCI Controller #1
Detail
PnpID
VEN_8086&DEV_3B34&SUBSYS_C581144D&REV_05
Vendor
(Standard USB Host Controller)
Device
Standard Enhanced PCI to USB Host Controller
Chip Vendor
Intel
Chip
5 Series/3400 Series Chipset Family USB EHCI Controller #1
Standard Enhanced PCI to USB Host Controller
Chip: Intel 5 Series/3400 Series Chipset Family USB EHCI Controller #2
Detail
PnpID
VEN_8086&DEV_3B3C&SUBSYS_C581144D&REV_05
Vendor
(Standard USB Host Controller)
Device
Standard Enhanced PCI to USB Host Controller
Chip Vendor
Intel
Chip
5 Series/3400 Series Chipset Family USB EHCI Controller #2
Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Chip: Intel 5 Series/3400 Series Chipset Family PCIe Port 1
Detail
PnpID
VEN_8086&DEV_3B42&SUBSYS_C581144D&REV_05
Vendor
Intel
Device
Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Chip Vendor
Intel
Chip
5 Series/3400 Series Chipset Family PCIe Port 1
Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48
Chip: Intel 5 Series/3400 Series Chipset Family PCIe Port 4
Detail
PnpID
VEN_8086&DEV_3B48&SUBSYS_C581144D&REV_05
Vendor
Intel
Device
Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48
Chip Vendor
Intel
Chip
5 Series/3400 Series Chipset Family PCIe Port 4
High Definition Audio Controller
Chip: Intel 5 Series/3400 Series Chipset Family High Definition Audio
Detail
PnpID
VEN_8086&DEV_3B56&SUBSYS_C581144D&REV_05
Vendor
Microsoft
Device
High Definition Audio Controller
Chip Vendor
Intel
Chip
5 Series/3400 Series Chipset Family High Definition Audio
@system32\DRIVERS\pci.sys,#1920;PCI Simple Communications Controller [UNKNOWN DEVICE]
Chip: Intel 5 Series/3400 Series Chipset Family HECI Controller
Detail
PnpID
VEN_8086&DEV_3B64&SUBSYS_C581144D&REV_06
Vendor

Device
@system32\DRIVERS\pci.sys,#1920;PCI Simple Communications Controller
Chip Vendor
Intel
Chip
5 Series/3400 Series Chipset Family HECI Controller
Cypress Hi-Speed 4-Port USB 2.0 Hub
Vendor: Cypress
PnpID: VID_04B4&PID_6560
Device: Hi-Speed 4-Port USB 2.0 Hub
SanDisk Cruzer U3 4gb SDCZ36
Vendor: SanDisk
PnpID: VID_0781&PID_5530
Device: Cruzer U3 4gb SDCZ36
Raritan Computer USB Device
Vendor: Raritan Computer
PnpID: VID_14DD&PID_1005
Device: USB Device
Intel Intel® Centrino® WiMAX 6250 Function Driver
Vendor: Intel
PnpID: VID_8086&PID_0186
Device: Intel® Centrino® WiMAX 6250 Function Driver
Intel Integrated Rate Matching Hub
Vendor: Intel
PnpID: VID_8087&PID_0020
Device: Integrated Rate Matching Hub
USB Root Hub
Vendor: Microsoft
PnpID: usb\root_hub20
Generic USB Hub
Vendor: Microsoft
PnpID: usb\class_09
USB Composite Device
Vendor: Microsoft
PnpID: usb\composite
USB Mass Storage Device
Vendor: Microsoft
PnpID: usb\class_08&subclass_06&prot_50
CD-ROM Drive
Vendor: Microsoft
PnpID: gencdrom
ACPI x64-based PC
Vendor: Microsoft
PnpID: acpiapic
Disk drive
Vendor: Microsoft
PnpID: gendisk
IDE Channel
Vendor: Microsoft
PnpID: internal_ide_channel
Standard PS/2 Keyboard
Vendor: Microsoft
PnpID: *pnp0303
High Definition Audio Device
Vendor: Microsoft
PnpID: hdaudio\func_01
Microsoft Streaming Clock Proxy
Vendor: Microsoft
PnpID: sw\{97ebaacc-95bd-11d0-a3ea-00a0c9223196}
Microsoft Streaming Quality Manager Proxy
Vendor: Microsoft
PnpID: sw\{ddf4358e-bb2c-11d0-a42f-00a0c9223196}
Microsoft Streaming Service Proxy
Vendor: Microsoft
PnpID: sw\{96e080c7-143c-11d1-b40f-00a0c9223196}
Microsoft Streaming Tee/Sink-to-Sink Converter
Vendor: Microsoft
PnpID: sw\{cfd669f1-9bc2-11d0-8299-0000f822fe8a}
Microsoft Trusted Audio Drivers
Vendor: Microsoft
PnpID: sw\{eec12db6-ad9c-4168-8658-b03daef417fe}
Generic PnP Monitor
Vendor: Microsoft
PnpID: *pnp09ff
PS/2 Compatible Mouse
Vendor: Microsoft
PnpID: *pnp0f13
WAN Miniport (SSTP)
Vendor: Microsoft
PnpID: ms_sstpminiport
WAN Miniport (IKEv2)
Vendor: Microsoft
PnpID: ms_agilevpnminiport
WAN Miniport (L2TP)
Vendor: Microsoft
PnpID: ms_l2tpminiport
WAN Miniport (PPTP)
Vendor: Microsoft
PnpID: ms_pptpminiport
WAN Miniport (PPPOE)
Vendor: Microsoft
PnpID: ms_pppoeminiport
WAN Miniport (IPv6)
Vendor: Microsoft
PnpID: ms_ndiswanipv6
WAN Miniport (Network Monitor)
Vendor: Microsoft
PnpID: ms_ndiswanbh
WAN Miniport (IP)
Vendor: Microsoft
PnpID: ms_ndiswanip
RAS Async Adapter
Vendor: Microsoft
PnpID: sw\{eeab7790-c514-11d1-b42b-00805fc1270e}
Plug and Play Software Device Enumerator
Vendor: Microsoft
PnpID: root\swenum
UMBus Root Bus Enumerator
Vendor: Microsoft
PnpID: root\umbus
Terminal Server Mouse Driver
Vendor: Microsoft
PnpID: root\rdp_mou
Terminal Server Keyboard Driver
Vendor: Microsoft
PnpID: root\rdp_kbd
Composite Bus Enumerator
Vendor: Microsoft
PnpID: root\compositebus
ACPI Lid
Vendor: Microsoft
PnpID: *pnp0c0d
Volume Manager
Vendor: Microsoft
PnpID: root\volmgr
File as Volume Driver
Vendor: Microsoft
PnpID: root\blbdrive
Microsoft System Management BIOS Driver
Vendor: Microsoft
PnpID: root\mssmbios
Microsoft Virtual Drive Enumerator Driver
Vendor: Microsoft
PnpID: root\vdrvroot
Microsoft ACPI-Compliant System
Vendor: Microsoft
PnpID: *pnp0c08
ACPI Sleep Button
Vendor: Microsoft
PnpID: *pnp0c0e
ACPI Thermal Zone
Vendor: Microsoft
PnpID: acpi\thermalzone
ACPI Fixed Feature Button
Vendor: Microsoft
PnpID: acpi\fixedbutton
PCI bus
Vendor: Microsoft
PnpID: *pnp0a03
ACPI Fan
Vendor: Microsoft
PnpID: *pnp0c0b
ACPI Power Button
Vendor: Microsoft
PnpID: *pnp0c0c
Motherboard resources
Vendor: Microsoft
PnpID: *pnp0c02
Intel® 82802 Firmware Hub Device
Vendor: Microsoft
PnpID: *int0800
Programmable interrupt controller
Vendor: Microsoft
PnpID: *pnp0000
System timer
Vendor: Microsoft
PnpID: *pnp0100
High precision event timer
Vendor: Microsoft
PnpID: *pnp0103
Direct memory access controller
Vendor: Microsoft
PnpID: *pnp0200
System CMOS/real time clock
Vendor: Microsoft
PnpID: *pnp0b00
Numeric data processor
Vendor: Microsoft
PnpID: *pnp0c04
UMBus Enumerator
Vendor: Microsoft
PnpID: umb\umbus
Microsoft ACPI-Compliant Embedded Controller
Vendor: Microsoft
PnpID: *pnp0c09
Intel Processor
Vendor: Microsoft
PnpID: acpi\genuineintel_-_intel64
Generic volume shadow copy
Vendor: Microsoft
PnpID: storage\volumesnapshot
USB Video Device
Vendor: Microsoft
PnpID: usb\class_0e
Generic volume
Vendor: Microsoft
PnpID: storage\volume
Microsoft AC Adapter
Vendor: Microsoft
PnpID: acpi\acpi0003
Microsoft Composite Battery
Vendor: Microsoft
PnpID: composite_battery
Microsoft ACPI-Compliant Control Method Battery
Vendor: Microsoft
PnpID: acpi\pnp0c0a
WPD FileSystem Volume Driver
Vendor: Microsoft
PnpID: wpdbusenum\fs
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#10
rockmilk

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This is the driver you need located here.
http://www.samsung.c.../NP-RV511-A01US

@system32\DRIVERS\pci.sys,#640;Network Controller [UNKNOWN DEVICE]
Chip: Intel WiMAX/WiFi Link 6050 Series
Detail
PnpID
VEN_8086&DEV_0087&SUBSYS_13018086&REV_5F
Vendor
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#11
igid80

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Everything is running smoothly. Thanks a lot for your help
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