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Windows 7 won't boot...Please help


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#1
dixiegirl

dixiegirl

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Just a little bit about my problem...I have a emachine that is a couple years old it runs windows 7. I was using it just fine yesterday with no problems. It froze up on me and wouldn't do anything at all. I tried to restart it...nothing happened. I eventually just turned the power off then right back on (I know that is not good to do) but at that point I didn't see any other option...anyhow it won't boot back up at all. It goes to a black screen with the big e (emachines) at the bottom of that is says "press del to enter setup...or F12 boot menu." If I hit F12 it takes me to a black screen that says: reboot and select proper boot device or insert boot media in selected boot device and press a key. If I hit "del to enter set up" it takes me to a blue screen that says CMOS Setup Utility (then under that there are other options to go to..product information...Standard CMOS Features...Advanced BIOS Features and several other options. I have no clue as to what to do from there. I do have cd's that I made when I first got the computer.. (one is labeled windows 7-64 bit...there is 3 different ones labeled Recovery 1, 2 and 3 .. one is labled Repair disk and one is lableled App Dvr 1) I have tried to put these in and when the recovery options come up it says windows cannot automatically repair this computer. There is other options for me to load and select drivers but like I said before I have no computer knowledge at all.
If anyone could help me I sure would apprieciate it...All my pictures are on my computer of my baby (dog) that just passed away Sept 12 of this year and it devastates me to think I may never get them back. I don't care about anything else on the computer just my pictures.
Thank you
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#2
SleepyDude

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Hi Dixie :welcome:

Can you post the exact model you have? Is it a Desktop machine or a Laptop?
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#3
Ztruker

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Run chkdsk then System File Checker (SFC) from the Recovery Console
  • Boot your Vista or Windows 7 installation DVD
  • When you see "Press any key to boot from CD or DVD", press Enter
  • At the "Install Windows" screen, click on Repair your computer at lower left
  • At the System Recovery Options screen, make note of the drive letter assigned to your boot drive (normally C:) and click Next
  • At the Chose a Recovery Tool window, click on Command Prompt. You will be sitting at X:\Sources directory
  • Run chkdsk or SFC
  • If you did not note the drive letter of your boot disk, you can enter bcdedit and look at the osdevice line to see what it is.
  • For chkdsk, type chkdsk c: /r and press Enter (use the letter from above if not C:).
  • For sfc, type sfc /scannow /offbootdir=c:\ /offwindir=c:\windows and press Enter (use the letter from above)
Let either run to completion undisturbed.

If you do not have a Windows 7 installation DVD, or it's not up to the Service Pack level currently installed, you can download a legal copy with SP1 integrated from here:

Windows 7 Direct Download Links

Make sure you get the same version you have, Home Premium, Pro or Ultimate and 32 or 64 bit. Note that Basic or Starter is not available.

I recommend using ImgBurn at 4X speed (or the slowest available) to create the DVD from the downloaded .iso file. Just be careful during the install not to accidentally install some of the bundled junk that comes with it. Always take The Custom Install option.

You can do this on any computer capable of burning a DVD.

YOU MUST HAVE A VALID KEY TO INSTALL THIS .ISO. The one on the COA sticker on your computer will work. For chkdsk or SFC, no key is needed.

You can also create a bootable USB Flash drive (4GB or larger) to install Windows 7 from.
  • Download and run Universal USB Installer – Easy as 1 2 3
  • Select Windows 7 from the first drop down list, all the way to the bottom
  • Select the downloaded Windows 7 iso file
  • Select your USB flash drive
  • Click Create
For techies or folks who work on computers: Create Windows 7 Universal ISO With All Editions Selection On Install with ei.cfg Removal Utility.
This will fit on a 6GB flash drive or can be burned to a DVD.

Make sure you get the same version you have installed: 32 or 64 bit; Home Premium, Pro or Ultimate.
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