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Google Redirect [Solved]


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#31
kittybritches

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I was using Chrome. I usually use the address bar to search, and it happens on seemingly random queries. It isn't every time, I just tried it from the google homepage and from the address bar and it didn't happen. But once it happens it keeps happening during that session, if that makes sense.
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#32
kittybritches

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I tried the google seach bar on my iphone and it redirected me too. I'm using the Atomic browser on there.
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#33
kittybritches

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It is also happening when I'm trying to click links in a document in my google drive to other documents.
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#34
gringo_pr

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Hello kittybritches

We need to reset Chrome back to defaults to completely clear out what is going on.

We can keep the bookmarks by exporting them - Export Bookmarks


Then I need you to go Google Sync and sign into your account

scroll down untill you see the "Stop and Clear" button and click on button

At the prompt click on "Ok"

Now we need to uninstall chrome

I want you to uninstall Chrome and if asked about user data or settings then remove this also

restart the computer and reinstall chrome, You can download The latest version from here - Google Chrome

After you have Chrome reinstalled please check things out and let me know how it is doing.

Gringo
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#35
kittybritches

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Ok, reinstalled, we'll see how it goes! My iphone is giving me an alert telling me it can't check my gmail account, I'm assuming this is a byproduct of the google redirect issue. I will check to see if it keeps happening.
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#36
gringo_pr

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OK I will be waiting to hear from you


gringo
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#37
kittybritches

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My iPhone browser (Atomic) is supposed to start on a google page, and it is starting at a google. It also tells me that it can't fetch my gmail account because it can't verify the google server. On the computer it is hard to tell if it is going to redirect again or not, I am not sure if it has since the last thing we did. I know that is a lot of help...
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#38
gringo_pr

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Create and Run Batch File
Open Notepad and copy/paste the entire contents of the codebox below, into Notepad:
@echo off
>Log1.txt (
ipconfig /all
nslookup google.com
nslookup yahoo.com
ping -n 2 google.com
ping -n 2 yahoo.com
route print
)
start Log1.txt
del %0
Save this as router.bat Choose to Save type as - All Files and where to save - Desktop - then close the Notepad file.

It should look like this: Posted Image <--XP
Double-click on router.bat to run it. it will open notepad when done please post back the results
gringo
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#39
kittybritches

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I think I am doing something wrong because it comes up and says "non authoritative answer" then disappears and nothing else happens.
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#40
gringo_pr

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Hello

Lets run this and see if it will shed some light

Please download http://www.bleepingc...itoolbox/dl/65/ MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
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#41
kittybritches

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Should I be using FF instead of Chrome?

MiniToolBox by Farbar Version: 13-07-2013
Ran by Shanna (administrator) on 15-11-2013 at 19:22:09
Running from "C:\Users\Shanna\Desktop\Downloads"
Microsoft Windows 8 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 9" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 13" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : TARDOS
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 12-16-D8-19-F3-D8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 20-16-D8-19-F3-D8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::157:2111:9b9d:a86a%17(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.107(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, November 15, 2013 7:20:03 PM
Lease Expires . . . . . . . . . . : Saturday, November 16, 2013 7:20:03 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 220206808
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-04-C3-40-84-34-97-8C-98-2D
DNS Servers . . . . . . . . . . . : 192.168.1.1
97.64.168.12
97.64.183.165
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : D1-Line.COM
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 84-34-97-8C-98-2D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{97C11301-9DBE-4229-8790-7F2A5A3C99E9}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:2ca7:2a39:3f57:fe94(Preferred)
Link-local IPv6 Address . . . . . : fe80::2ca7:2a39:3f57:fe94%16(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4009:800::1000
74.125.225.39
74.125.225.40
74.125.225.41
74.125.225.46
74.125.225.32
74.125.225.33
74.125.225.34
74.125.225.35
74.125.225.36
74.125.225.37
74.125.225.38


Pinging google.com [74.125.225.38] with 32 bytes of data:
Reply from 74.125.225.38: bytes=32 time=26ms TTL=54
Reply from 74.125.225.38: bytes=32 time=33ms TTL=54

Ping statistics for 74.125.225.38:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 33ms, Average = 29ms
Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.139.183.24
206.190.36.45
98.138.253.109


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=167ms TTL=49
Reply from 98.138.253.109: bytes=32 time=79ms TTL=49

Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 79ms, Maximum = 167ms, Average = 123ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=10ms TTL=128
Reply from 127.0.0.1: bytes=32 time=3ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 10ms, Average = 6ms
===========================================================================
Interface List
18...12 16 d8 19 f3 d8 ......Microsoft Wi-Fi Direct Virtual Adapter #2
17...20 16 d8 19 f3 d8 ......Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
13...84 34 97 8c 98 2d ......Realtek PCIe FE Family Controller
1...........................Software Loopback Interface 1
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.107 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.107 281
192.168.1.107 255.255.255.255 On-link 192.168.1.107 281
192.168.1.255 255.255.255.255 On-link 192.168.1.107 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.107 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.107 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
16 306 ::/0 On-link
1 306 ::1/128 On-link
16 306 2001::/32 On-link
16 306 2001:0:9d38:6ab8:2ca7:2a39:3f57:fe94/128
On-link
17 281 fe80::/64 On-link
16 306 fe80::/64 On-link
17 281 fe80::157:2111:9b9d:a86a/128
On-link
16 306 fe80::2ca7:2a39:3f57:fe94/128
On-link
1 306 ff00::/8 On-link
16 306 ff00::/8 On-link
17 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [55296] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72192] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)

**** End of log ****
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#42
kittybritches

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Bump!
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#43
gringo_pr

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Hello

I do not know what to say I do not see anything else bad in the reports


gringo
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#44
gringo_pr

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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