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Unable to load Facebook Game Apps


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TMayfi

TMayfi

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For the past week, I have been unable to load my facebook gaming apps (Candy Crush and Zoo World 2). I live in an apartment complex that provides free wifi, and the other tenants that I've spoken to haven't had any issues.

Currently running Windows 8, google chrome is my default browser, Norton for security.

When I try to load these apps, it tells me the "operation timed out". I have been in contact with the software developers and they can't find anything amiss that is causing my games not to load.

I have done the following things to troubleshoot:
Cleared the flash cache, cleared the browser cache, tried enabling and unenabling the secured option in facebook, shut down Norton to see if that was causing the issue, unable to load them in IE/Opera/Firefox, uninstalled Chrome and reinstalled it, flushed DNS, and finally tried a system restore point prior to the last Java update that was installed. Nothing has helped.

I thought it was an internet router issue, as I wasn't able to load it while connected to the apartment wifi, but could load it on an unsecured network... but the other tenants aren't having issues loading their facebook gaming apps, so I am befuddled. Any ideas? Thanks for the help!
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