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Outlook 2010 restarts w/ ieframe.dll error


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#1
CNBarnes

CNBarnes

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I have searched both this forum as well as the internet in general to no avail.

Fairly new computer running Win 7 64bit & Office 2010 (32bit). Updates are current, including Office SP2.


The user experiences multiple instances of Outlook crashing and restarting per day, all with the same information in the Application Event Log:

Faulting application name: OUTLOOK.EXE, version: 14.0.7105.5000, time stamp: 0x51e84e55
Faulting module name: ieframe.dll, version: 10.0.9200.16720, time stamp: 0x523cf572
Exception code: 0xc0000005
Fault offset: 0x000314f4
Faulting process id: 0x16c4
Faulting application start time: 0x01ced4da078639a3
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
Faulting module path: C:\Windows\SysWOW64\ieframe.dll
Report Id: 0d9b546f-40e2-11e3-a3e3-180373b80b41


The computer is NOT exhibiting any signs of being infected by a virus (no slow down, no popups). No other application, including IE 10, is crashing. Any help figuring this out will be appreciated.
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#2
CNBarnes

CNBarnes

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Drats. 21 views, no replies.

For the record, I just finished running a MalwareBytes virus scan. Was clean.
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