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AVG antivirus removal


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#1
JohnGo

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I am having trouble completely removing AVG free from my old Gateway 600YGR laptop WIN XP Home Sp3. My first attempt was with add/remove programs. The name AVG 2014 remains in add/remove programs 2 times but there is no option to further delete these when clicked on. That left some files which continued to show up in C:Program Files/AVG/AVG2014. They wouldn't budge with UNLOCKER. Nor can I find anything AVG in ...Windows/CurrentVersion/Uninstall.

I downloaded a trial uninstaller (forgot the name)and was able to remove all AVG files in C: Program files and that is good. However I did a search for "avg" and found 9 more avg(drivers??)in C:Windows/System32/drivers (file example--avgidshx.sys).

My questions are can I safely delete the 9 avg files from C:Windows/System32/drivers, also, how can I remove the 2 "AVG 2014" names from add/remove programs? Thanks in advance.
John Go.
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#2
Naathim

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Hi.

Have you tried utilities from the official AVG site?
http://www.avg.com/ww-en/utilities

They should completely remove it. Doublecheck the version that's installed on your machine and please try once again.

If it won't let go, we will try something another.

Let me know :thumbsup:

Cheers,
Naat :)

Edited by Naathim, 06 November 2013 - 05:33 PM.

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#3
JohnGo

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That removed all the AVG files I referenced in my first post. The only thing remaining is in C:Windows/prefetch; AVG_REMOVER_STF_X86......pf and avg-B15E4d-B507......pf. Should I attempt to delete these?

When I ran the AVG Uninstaller it generated 2 log files.
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#4
Naathim

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Yes, you may delete them and please do so.

After the deletion reboot your machine, visit that folder again and tell me if they are recreated.
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#5
JohnGo

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Yes they are still in the Prefetch folder after reboot. They don't seem to be causing a problem with the computer operation or speed.
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#6
Naathim

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They shouldn't disturb you in any way.

How's the situation? Any other issues?

Cheers,
Naat
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#7
JohnGo

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I deleted the 2 files from the Prefetch folder, rebooted again and they are now gone. That takes care of me! Thanks very much for the good instructions.
JohnGo
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#8
Naathim

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You're welcome :thumbsup:

Glad we could help :)
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