[silverj]

Hi All

I'm not convinced there is really a malware cause, but the other examples of this BSOD I've found have all appeared here, so there we are.

My Windows 7 32 bit system (based on a Asus M2N-SLI Deluxe board) has been fine for years until a recent windows update from Microsoft and then now I get the "c0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix this problem." message.

The usual Windows 7 recovery tools of course don't work. I ran the FRST tool as directed and the log is attached. I've had a look, but do not really know how to read it very well, I admit.
Elsewhere I tried a 'sfc /scannow' command from the command prompt to resolve the missing lpk.dll, but it wouldn't run. The message from that is "There is a system repair pending which requires reboot to complete. Restart windows and run sfc again."

If someone has any ideas, that would be great. A clean re-install is not on the cards right now, there is too much stuff I need to recover, which would be much easier if I could reboot the system one more time!

Thank you...

Attached Files

•  FRST.txt   37.16KB   281 downloads

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Run FRST as you did before.

Type the following in the edit box on FRST, after "Search:".

LPK.dll

It then should look like:

Search: LPK.dll

Click Search button and post the log (Search.txt) it makes on the USB drive in your next reply.

[JSntgRvr]

Run FRST as you did before.

Type the following in the edit box on FRST, after "Search:".

LPK.dll

It then should look like:

Search: LPK.dll

Click Search button and post the log (Search.txt) it makes on the USB drive in your next reply.

[silverj]

Thanks for taling the time JSntgRvr.

The search.txt is attached. This suggests it has found the lpk.dll, yes?

I have had progress in the meantime, actually. After not having any luck with my recovery disk; I downloaded a Won 7 ISO (legally, surprisingly enough) and booted up with that. After all the usual recovery stuff, the PC booted up! (If you can tell me why the recovery disk wouldn't help, I would be interested...)

So good news is that the PC is now up so I can extract all my stuff, the bad news is that I've bought a new Win7 disk (as I couldn't find my original) that is unnecessary. Of course, now the system is up, I can extract the Win 7 product code easily enough, hence new one is unnecessary. Oh well. Thank you for your help anyway.

Attached Files

•  Search.txt   6.01KB   257 downloads

[JSntgRvr]

That is great. Let me take a final look:

Please download the latest Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

[silverj]

Thank you again for your time...

Here are the two logs. I guess this is closed now as the system is up. I just wish I understood a little better the strange behaviour here. If only the Wife would let me use Ubuntu...

I'll probably try my luck again on another forum now, for my new build that will not restart... After years of doing this, I've had two nasty little things in two weeks that are proving difficult to fix!

Thanks JSntgRvr,
John

Attached Files

•  FRST.txt   25.57KB   334 downloads
•  Addition.txt   17.21KB   273 downloads

[JSntgRvr]

Anti-Virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

If you choose to install more than one Anti-Virus program on your computer, then only one of them should be active in memory at a time.

There are basically two types of these programs:
On-Access and On-Demand

On-Access Scanners
As the name implies, are scanners that run in the background all the time the PC is turned on and running. The main function of an On-Access scanner is to monitor activity on your machine.

On-Demand Scanners
As the name implies, are scanners that only run when you ask them to.
Such as: Online Scans and scanners that run on your machine but are not actively scanning your machine.

Having Comodo and AVG running at the same time may give you problems.

The rest of the log looks clear.

Here are some suggestions.

• Always keep your JAVA updated. Older versions will make your computer vulnerable.
  
• Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  
• ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Miekiemoes.

Best wishes!

[JSntgRvr]

I'll probably try my luck again on another forum now, for my new build that will not restart

What is the Operating System?

[silverj]

Hi again...

Yes,you are right, the Java is very old... I don't update it very often as it leaves all the old stuff behind. Damned annoying. But, certainly you are correct, it all leaves vulnerabilities behind, but then who is perfect?!

The AVG is the anti-virus, it is the only anti-virus installed; the Comodo is just the firewall. Perhaps the log entries are not clear, but AVG is the only anti-virus. The Comodo is fairly old itself, I don't update it too often; I tend to rely a certain amount on my hardware firewall behind.

The Windows update was up to date - it was a recent set of updates that provoked the problem. I'm really not convinced the PC was infected, but I will check when I connect it back up to the outside world.

Thanks for the ERUNT program link, I hadn't come across that one, it looks really good, I will try it out.

The OS is Win 7, the link to the new post is Geekstogo.com.

Thank you one more time for your help!

[JSntgRvr]

You are welcome.

In regard to your other topic, it is hardware. It is out of my scope.

Be safe.

[JSntgRvr]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.