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BSOD + a bunch of other issues. Any common denominator?


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#1
tarjep

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Hi.

Recently I've had a lot of issues with my computer, some of them are probably unrelated to each other. But I still have a feeling that there is a common denominator here.
My gut feeling says that it's the RAM, but I have no way of proving this as of yet...

1. Intel Network Adapter has been faulty ay startup. Having to manually disable and enable it in the Device Manager to get it working. This happened after updating from Win 8 to Win 8.1
2. RAM won't run at any higher speed than 1333Mhz, and not at all with XMP enabled.
3. At times the sound has just completely stopped working, song in Spotify won't even start to play. And then it starts again later at random.
4. Once yesterday, when starting the computer from a cold boot. It just never started up, I could hear the machine running, but all I could see was just a black screen. Had to manually restart and then it worked.
5. But the most serious and annoying thing that's started to happen is the BSOD :Driver_irql_not_less_or_equal(tcpip.sys). It's been happening while working in After Effects CS6.

I have a minidump file that I've been trying to understand. But it's a bit over my head.

Would anyone be so kind to help my out? Just a clue to lead me in the right direction... :)

And here are my computer specs:
OS: Win 8.1 x64
CPU: Intel i7-3930K @3.2Ghz
MB: GigaByte-X79S-UP5-WIFI LGA-2011
RAM: Corsair Dominator Platinum 32GB (4x8GB) DDR3 2133 MHz CL9
GPU: nVidia 580 GTX

Edited by tarjep, 11 November 2013 - 06:48 AM.

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#2
rshaffer61

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Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program







Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes
WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply

http://www.resplendence.com/downloads
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#3
tarjep

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Thanks for replying

Here is the BlueScreenView txt:

==================================================
Dump File         : 111113-34109-01.dmp
Crash Time        : 11.11.2013 12:16:15
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`0000003c
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000001
Parameter 4       : fffff800`02852cd2
Caused By Driver  : tcpip.sys
Caused By Address : tcpip.sys+4fcd2
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+14dca0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\WINDOWS\MiniDump\111113-34109-01.dmp
Processors Count  : 12
Major Version     : 15
Minor Version     : 9600
Dump File Size    : 298,776
Dump File Time    : 11.11.2013 12:17:37
==================================================
And here is the log from WhoCrashed:

On Mon 11.11.2013 11:16:15 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\111113-34109-01.dmp
This was probably caused by the following module: tcpip.sys (tcpip+0x4FCD2) 
Bugcheck code: 0xD1 (0x3C, 0x2, 0x1, 0xFFFFF80002852CD2)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\tcpip.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: TCP/IP Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

I guess it has something to do with the network drivers, as it is mentioning TCPIP.sys
But what exactly?
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#4
rshaffer61

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Still looking.

Please download MiniToolBox and run it.

Checkmark following boxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP Configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices - (dial) Only Problems - (dial) No Driver (dial) All
  • List Users, Partitions and Memory size
  • List Minidump Files
  • Click Go and post the result.

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