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SP1 failing to update


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#1
Tanky15

Tanky15

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Hi, although all other updates with windows auto updater installs without issue. Windows service pack1 always fails with error 80070057. I tried a manual download but install failed with error: ERROR_INVALID-PARAMETER(0x80070057).
Windows 7 home premium - 64bit OS

I have an OEM win 7 disc and have read somewhere that I cant use it to repair the corrupt files?

Not sure if this is anything to do with the problem but my IE9 also freezes regularly (use F5 a lot) and it would not let me upgrade to IE10 or 11?

Had a lot of help from another site, between us we have tried the following but unfortunately as you will read, we did not find a solution. Wondered if any of you have come across this issue before and /or may have any possible solutions.
Martin (Tanky15)



Have a clean scannow, and tried the System Update Readiness Tool -no errors

Tried this in aggressive mode-no errors : http://support.microsoft.com/kb/910336

Deleted the folder C:\629be02b735e0c04688e0c, and any similarly named folders.

Unfortunately, it appears that your IE installation troubles aren't really over. It appears that they are actually the cause of the SP1 pre-installation components failing to install, and there are currently no tools which can detected this sort of corruption. I'm really sorry, but I no longer think this is fixable, as I just am not able to get a marker on what's corrupt - it literally could be anywhere

suggestion would be an In-Place Upgrade
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#2
rockmilk

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Download the All in one Repair Tool Run the program vista/win 7 users please right click and run as admin. Go to step 4 and create a backup of your registry this tool involves changing registry keys and it is just a good idea to bak it up.Now go to the start repairs tab and run it with the following boxes checked.When running this tool disable your antivirus.


Reset Registry Permissions
Reset File Permissions
Register System Files
Repair WMI
Repair Windows FireWall
Repair Internet Explorer
Repair MDAV/MS Jet
Repair Hosts Files
Remove Policies Set By Infections
Repair Winsock & Dns Cache
Remove Temp Files
Repair Proxy Settings
Repair Windows Updates
Set Windows Services To DEfault Startup
Repair MSI (Windows Installer)
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#3
Tanky15

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Thanks for the help, appreciate it.

Dowloaded and turned off anti virus. Ran as instructed. When complete and restarted. I noted the update had been reset to 'never' (something I had done before with other help) it downloaded SP1 but unfortunately failed during install with same error code as before. I did try to install IE11 prior to trying update but it asked for SP1 to be installed before it could update :(

I use my PC for work and so have been putting off a format and windows re install. Unless you have any other suggestions, do you know of any software that can help save as much of my programs/settings etc as possible before I do a re install?

Tanky15
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#4
dbreeze

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One thing to try before the reinstall is to see if your winHTTP Web Proxy Auto Discovery Service is running. You can check this under Control Panel > Administrator Tools > Services or by START > Run and typing in services.msc and clicking OK. If the service is running, change the start up type to Manual and then Stop the service (if that fails to stop the service, reboot your system and check that the service is stopped). With the service stopped, try updating to SP1 again. When the installation is complete, return to services.msc and return the winHTTP service to its' original start up type.

Let us know how you progress with this problem. Thanks.
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#5
Tanky15

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One thing to try before the reinstall is to see if your winHTTP Web Proxy Auto Discovery Service is running. You can check this under Control Panel > Administrator Tools > Services or by START > Run and typing in services.msc and clicking OK. If the service is running, change the start up type to Manual and then Stop the service (if that fails to stop the service, reboot your system and check that the service is stopped). With the service stopped, try updating to SP1 again. When the installation is complete, return to services.msc and return the winHTTP service to its' original start up type.

Let us know how you progress with this problem. Thanks.


Service was already set to manual. I stopped it and tried the standalone sp1 pack that I had downloaded and tried before. Same error code after about 50% of install. I'll repeat the steps and use the update service rather than the stand alone if you think its worth a try?

Thanks for your help with this annoying problem
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#6
dbreeze

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Yes, I would try the online SP1 as there may be some updates that will get applied during the update (that are not done during the stand alone CD version).

Keep us updated.
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#7
rockmilk

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Use the Cat tool and enable the windows installer in safemode.
http://www.majorgeek...tool_(cat).html

Attempt the sp1 install from safemode.
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#8
Tanky15

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Yes, I would try the online SP1 as there may be some updates that will get applied during the update (that are not done during the stand alone CD version).

Keep us updated.



unfortunately it failed again. Worth a try though
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#9
Tanky15

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Use the Cat tool and enable the windows installer in safemode.
http://www.majorgeek...tool_(cat).html

Attempt the sp1 install from safemode.



No luck i'm afraid. Failed to update in safe mode, same error code.
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#10
rockmilk

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Please download FarbarServiceScanner and run it on the computer with the issue.
http://download.blee.../farbar/FSS.exe


Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Please download MINITOOLBOX and run it.
http://download.blee...MiniToolBox.exe

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.
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#11
Tanky15

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Farbar Service Scanner Version: 10-11-2013
Ran by Martin (administrator) on 19-11-2013 at 19:15:53
Running from "C:\Users\Martin\Desktop"
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2013-02-13 18:30] - [2013-01-04 05:41] - 1893224 ____A (Microsoft Corporation) 5CFB7AB8F9524D1A1E14369DE63B83CC

C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****



MiniToolBox by Farbar Version: 13-07-2013
Ran by Martin (administrator) on 19-11-2013 at 19:26:02
Running from "C:\Users\Martin\Desktop"
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================




127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global defaultcurhoplimit=64
set interface interface="Local Area Connection" forwarding=disabled advertise=disabled mtu=1492 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Martin-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : E0-CB-4E-C1-44-36
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a46f:593d:b266:5630%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.64(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 19 November 2013 13:27:30
Lease Expires . . . . . . . . . . : 20 November 2013 13:27:30
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 249613134
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-E9-51-38-E0-CB-4E-C1-44-36
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:18f2:3f59:3f57:febf(Preferred)
Link-local IPv6 Address . . . . . : fe80::18f2:3f59:3f57:febf%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: BThomehub.home
Address: 192.168.1.254

Name: google.com
Addresses: 2a00:1450:4009:802::1002
173.194.34.64
173.194.34.65
173.194.34.71
173.194.34.66
173.194.34.70
173.194.34.68
173.194.34.69
173.194.34.67
173.194.34.73
173.194.34.72
173.194.34.78


Pinging google.com [173.194.34.70] with 32 bytes of data:
Reply from 173.194.34.70: bytes=32 time=11ms TTL=52
Reply from 173.194.34.70: bytes=32 time=11ms TTL=52

Ping statistics for 173.194.34.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 11ms, Average = 11ms
Server: BThomehub.home
Address: 192.168.1.254

Name: yahoo.com
Addresses: 98.138.253.109
206.190.36.45
98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=217ms TTL=42
Reply from 206.190.36.45: bytes=32 time=163ms TTL=42

Ping statistics for 206.190.36.45:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 163ms, Maximum = 217ms, Average = 190ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
11...e0 cb 4e c1 44 36 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.64 10
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.64 266
192.168.1.64 255.255.255.255 On-link 192.168.1.64 266
192.168.1.255 255.255.255.255 On-link 192.168.1.64 266
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.64 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.64 266
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:9d38:6ab8:18f2:3f59:3f57:febf/128
On-link
11 266 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::18f2:3f59:3f57:febf/128
On-link
11 266 fe80::a46f:593d:b266:5630/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
11 266 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/19/2013 01:34:56 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16476 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 81c

Start Time: 01cee52c0fa49fe1

Termination Time: 31

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Report Id: 580037da-511f-11e3-b55c-e0cb4ec14436

Error: (11/19/2013 01:27:39 PM) (Source: CltMngSvc) (User: )
Description: CltMngSvcServiceMain Version 2. (Error: 87)

Error: (11/19/2013 07:39:03 AM) (Source: CltMngSvc) (User: )
Description: CltMngSvcServiceMain Version 2. (Error: 87)

Error: (11/18/2013 06:56:47 PM) (Source: CltMngSvc) (User: )
Description: CltMngSvcServiceMain Version 2. (Error: 87)

Error: (11/18/2013 05:39:15 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\777862f22d12f9e2bdca22ea21a4fcb9\spinstall.exe /path:"C:\Users\Martin\Downloads\windows6.1-KB976932-X64.exe"; Description = Windows 7 Service Pack 1; Error = 0x8007043c).

Error: (11/18/2013 05:31:58 PM) (Source: CltMngSvc) (User: )
Description: CltMngSvcServiceMain Version 2. (Error: 87)

Error: (11/18/2013 02:50:19 PM) (Source: CltMngSvc) (User: )
Description: CltMngSvcServiceInstall: Fail to Start serviceSearch Protect by Conduit Updater (Error: 1056)

Error: (11/18/2013 02:50:05 PM) (Source: CltMngSvc) (User: )
Description: CltMngSvcServiceMain Version 2. (Error: 87)

Error: (11/17/2013 10:19:12 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040154, Class not registered
.


Operation:
Instantiating VSS server

Error: (11/17/2013 10:19:12 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.
This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.
The error returned from CoCreateInstance on class with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and Name IVssCoordinatorEx2 is [0x80040154, Class not registered
].


Operation:
Instantiating VSS server


System errors:
=============
Error: (11/19/2013 01:28:14 PM) (Source: DCOM) (User: )
Description: 1068SafeBox{F681ABD0-41DE-46C8-9ED3-D0F4EBA19111}

Error: (11/19/2013 07:39:22 AM) (Source: DCOM) (User: )
Description: 1068SafeBox{F681ABD0-41DE-46C8-9ED3-D0F4EBA19111}

Error: (11/18/2013 07:02:06 PM) (Source: Service Control Manager) (User: )
Description: The Wise Boot Assistant service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Error: (11/18/2013 05:49:51 PM) (Source: Microsoft-Windows-Service Pack Installer) (User: Martin-PC)
Description: Service Pack installation failed with error code 0x80070057.

Error: (11/18/2013 05:47:35 PM) (Source: Microsoft-Windows-Service Pack Installer) (User: Martin-PC)
Description: Changes to an update(Service Pack for Microsoft Windows (KB976932)) failed during Service Pack installation.

Identity: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514

Error Code: 0x80070057

Target State: 7

Error: (11/18/2013 05:47:34 PM) (Source: DCOM) (User: )
Description: 1084VSS{0B5A2C52-3EB9-470A-96E2-6C6D4570E40F}

Error: (11/18/2013 05:37:28 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (11/18/2013 05:37:28 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (11/18/2013 05:37:28 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (11/18/2013 05:37:28 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================
Error: (11/19/2013 01:34:56 PM) (Source: Application Hang)(User: )
Description: iexplore.exe9.0.8112.1647681c01cee52c0fa49fe131C:\Program Files\Internet Explorer\iexplore.exe580037da-511f-11e3-b55c-e0cb4ec14436

Error: (11/19/2013 01:27:39 PM) (Source: CltMngSvc)(User: )
Description: CltMngSvcServiceMain Version 2. (Error: 87)

Error: (11/19/2013 07:39:03 AM) (Source: CltMngSvc)(User: )
Description: CltMngSvcServiceMain Version 2. (Error: 87)

Error: (11/18/2013 06:56:47 PM) (Source: CltMngSvc)(User: )
Description: CltMngSvcServiceMain Version 2. (Error: 87)

Error: (11/18/2013 05:39:15 PM) (Source: System Restore)(User: )
Description: C:\777862f22d12f9e2bdca22ea21a4fcb9\spinstall.exe /path:"C:\Users\Martin\Downloads\windows6.1-KB976932-X64.exe"Windows 7 Service Pack 10x8007043c

Error: (11/18/2013 05:31:58 PM) (Source: CltMngSvc)(User: )
Description: CltMngSvcServiceMain Version 2. (Error: 87)

Error: (11/18/2013 02:50:19 PM) (Source: CltMngSvc)(User: )
Description: CltMngSvcServiceInstall: Fail to Start serviceSearch Protect by Conduit Updater (Error: 1056)

Error: (11/18/2013 02:50:05 PM) (Source: CltMngSvc)(User: )
Description: CltMngSvcServiceMain Version 2. (Error: 87)

Error: (11/17/2013 10:19:12 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040154, Class not registered


Operation:
Instantiating VSS server

Error: (11/17/2013 10:19:12 PM) (Source: VSS)(User: )
Description: {e579ab5f-1cc4-44b4-bed9-de0991ff0623}IVssCoordinatorEx20x80040154, Class not registered


Operation:
Instantiating VSS server


CodeIntegrity Errors:
===================================
Date: 2013-01-30 06:46:35.209
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00175_024\avcuf64.dll because the set of per-page image hashes could not be found on the system.

Date: 2013-01-30 05:46:02.344
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00175_024\avcuf64.dll because the set of per-page image hashes could not be found on the system.

Date: 2013-01-30 05:28:42.716
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00175_024\avcuf64.dll because the set of per-page image hashes could not be found on the system.

Date: 2013-01-29 19:02:38.700
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00175_024\avcuf64.dll because the set of per-page image hashes could not be found on the system.

Date: 2013-01-29 18:28:36.854
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00175_024\avcuf64.dll because the set of per-page image hashes could not be found on the system.

Date: 2013-01-29 15:40:50.026
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00175_024\avcuf64.dll because the set of per-page image hashes could not be found on the system.

Date: 2013-01-29 14:37:08.214
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00175_024\avcuf64.dll because the set of per-page image hashes could not be found on the system.

Date: 2013-01-29 14:15:56.074
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00175_024\avcuf64.dll because the set of per-page image hashes could not be found on the system.

Date: 2013-01-29 13:19:09.167
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00175_024\avcuf64.dll because the set of per-page image hashes could not be found on the system.

Date: 2013-01-29 13:08:52.625
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00175_024\avcuf64.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

7-Zip 9.20
Acronis True Image Home (Version: 13.0.7046)
Adobe Acrobat X Pro - English, Français, Deutsch (Version: 10.1.1)
Adobe AIR (Version: 3.9.0.1030)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.152)
Adobe Flash Player 11 Plugin (Version: 11.9.900.117)
Adobe Help Manager (Version: 4.0.244)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Adobe Widget Browser (Version: 2.0 Build 348)
Adobe Widget Browser (Version: 2.0.348)
AMD Accelerated Video Transcoding (Version: 13.15.100.30830)
AMD APP SDK Runtime (Version: 10.0.1016.4)
AMD Catalyst Control Center (Version: 2013.0830.1944.33589)
AMD Catalyst Install Manager (Version: 8.0.915.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Fuel (Version: 2013.0830.1944.33589)
AMD Media Foundation Decoders (Version: 1.0.80830.1925)
AMD Steady Video Plug-In (Version: 2.04.0000)
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Arma 3
Astroburn Lite (Version: 1.6.1.0168)
Auslogics BoostSpeed (Version: 5.2)
Battlefield 3™ (Version: 1.0.0.0)
Battlefield 4™ (Version: 1.0.0.1)
Battlefield 4™ Beta (Version: 1.0.0.0)
Battlelog Web Plugins (Version: 2.3.1)
Bejeweled® 3 (Version: 1.1.13.4753)
Bingo Cafe UK
Bitdefender Total Security (Version: 17.21.0.925)
BitTorrent (Version: 7.8.0.29112)
bl (Version: 1.0.0)
Bonjour (Version: 3.0.0.10)
Brother HL-3040CN (Version: 1.00)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2013.0830.1944.33589)
Catalyst Control Center InstallProxy (Version: 2013.0830.1944.33589)
Catalyst Control Center Localization All (Version: 2013.0830.1944.33589)
CCC Help Chinese Standard (Version: 2013.0830.1943.33589)
CCC Help Chinese Traditional (Version: 2013.0830.1943.33589)
CCC Help Czech (Version: 2013.0830.1943.33589)
CCC Help Danish (Version: 2013.0830.1943.33589)
CCC Help Dutch (Version: 2013.0830.1943.33589)
CCC Help English (Version: 2013.0830.1943.33589)
CCC Help Finnish (Version: 2013.0830.1943.33589)
CCC Help French (Version: 2013.0830.1943.33589)
CCC Help German (Version: 2013.0830.1943.33589)
CCC Help Greek (Version: 2013.0830.1943.33589)
CCC Help Hungarian (Version: 2013.0830.1943.33589)
CCC Help Italian (Version: 2013.0830.1943.33589)
CCC Help Japanese (Version: 2013.0830.1943.33589)
CCC Help Korean (Version: 2013.0830.1943.33589)
CCC Help Norwegian (Version: 2013.0830.1943.33589)
CCC Help Polish (Version: 2013.0830.1943.33589)
CCC Help Portuguese (Version: 2013.0830.1943.33589)
CCC Help Russian (Version: 2013.0830.1943.33589)
CCC Help Spanish (Version: 2013.0830.1943.33589)
CCC Help Swedish (Version: 2013.0830.1943.33589)
CCC Help Thai (Version: 2013.0830.1943.33589)
CCC Help Turkish (Version: 2013.0830.1943.33589)
ccc-utility64 (Version: 2013.0830.1944.33589)
CCleaner (Version: 4.07)
Command & Conquer 3 (Version: 1.00.0000)
Command & Conquer The First Decade (Version: 1.00.0000)
Company of Heroes - FAKEMSI (Version: 2.0.0.0)
Company of Heroes (New Steam Version)
Company of Heroes (Version: 2.602.0)
Company of Heroes: Tales of Valor
Connect DLC 5 Toolbar for IE (Version: 6.17.2.8)
DAEMON Tools Lite (Version: 4.45.3.0297)
[bleep] NFO Viewer 2.10.0031 RC3 (Version: 2.10.0031)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dropbox (Version: 2.0.22)
ESN Sonar (Version: 0.70.4)
Image Converter (Version: 1.0.0)
Image Editor Packages
iTunes (Version: 11.0.5.5)
Java 7 Update 15 (Version: 7.0.150)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 38 (64-bit) (Version: 6.0.380)
JavaFX 2.1.1 (64-bit) (Version: 2.1.1)
JavaFX 2.1.1 SDK (64-bit) (Version: 2.1.1)
LibreOffice 4.0 Help Pack (English (United Kingdom)) (Version: 4.0.4.2)
LibreOffice 4.0 Help Pack (English) (Version: 4.0.5.2)
LibreOffice 4.0.5.2 (Version: 4.0.5.2)
Logitech G930 (Version: 1.0.364)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4.5 (Version: 4.5.50709)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (Version: 11.0.60610.1)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (Version: 11.0.60610.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Windows Debugging Symbols (Version: 7601)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Mozilla Firefox 19.0.2 (x86 en-US) (Version: 19.0.2)
Mozilla Maintenance Service (Version: 25.0.1)
MyTomTom 3.2.0.802 (Version: 3.2.0.802)
NirSoft BlueScreenView
OpenAL
Origin (Version: 8.5.0.4554)
PDF Settings CS6 (Version: 11.0)
ph (Version: 1.0.0)
Platform (Version: 1.34)
PunkBuster Services (Version: 0.993)
Rapport (Version: 3.5.1205.20)
Rapport (Version: 3.5.1304.13)
RealDownloader (Version: 1.3.3)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.3)
Realtek Ethernet Controller Driver (Version: 7.47.714.2011)
Realtek HDMI Audio Driver for ATI (Version: 6.0.1.6650)
RealUpgrade 1.1 (Version: 1.1.0)
RegCure Pro (Version: 3.1.6.0)
Search Protect by conduit (Version: 1.7.0.72)
Sky Poker (Version: 1.126)
SlimDrivers (Version: 2.2.32705)
Steam (Version: 1.0.0.0)
TeamSpeak 3 Client (Version: 3.0.13)
TotalMovieConverter
Update for Image Editor
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition
VIA Platform Device Manager (Version: 1.34)
Visual Studio C++ 10.0 Runtime (Version: 10.0.0)
VLC media player 2.0.5 (Version: 2.0.5)
VSDC Free Video Editor version 1.3.2.11 (Version: 1.3.2.11)
Vuze (Version: 4.8.1.2)
Wajam (Version: 2.05)
Windows 7 Upgrade Advisor (Version: 2.0.5000.0)
Wise Care 365 version 2.87 (Version: 2.87)
Xfire (remove only)
Youtube Downloader 4.59

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 30%
Total physical RAM: 8190.18 MB
Available physical RAM: 5674.75 MB
Total Pagefile: 16378.5 MB
Available Pagefile: 13789.85 MB
Total Virtual: 4095.88 MB
Available Virtual: 3946.82 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:931.41 GB) (Free:713.43 GB) NTFS
2 Drive d: (CNC3) (CDROM) (Total:7.67 GB) (Free:0 GB) UDF
3 Drive e: (HD-LBU2) (Fixed) (Total:931.51 GB) (Free:309.1 GB) NTFS

========================= Users: ========================================

User accounts for \\MARTIN-PC

Administrator Guest Martin


**** End of log ****
  • 0

#12
rockmilk

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Perform a repair install to have sp1 installed.
http://www.sevenforu...ir-install.html


There are free legal copies here.
http://www.w7forums....ownloads.12325/
  • 0

#13
Tanky15

Tanky15

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Perform a repair install to have sp1 installed.
http://www.sevenforu...ir-install.html


There are free legal copies here.
http://www.w7forums....ownloads.12325/



The scan found some activex issues. Rather than buy the program to have it remove them I used a Regcure pro program I already have. I Downloaded the ISO of Win 7 with SP1 and followed the install/upgrade instructions on the tutorial. unfortunately when it got to compatibility for the upgrade it showed error, 'Service pack 1 needs to be installed on this machine, please close the install and install sp1 before continuing'. :(
  • 0

#14
rockmilk

rockmilk

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The scan found some activex issues. Rather than buy the program to have it remove them I used a Regcure pro program I already have.


What Scan.... :confused:

Your issue may be related to using a registry cleaner so in this case I would perform a system restore to the earliest date that you have and then attempt the sp1 update.'
  • 0

#15
Tanky15

Tanky15

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Hi, finally managed to get sp1 installed! Thought I would post the method here in case you have anyone with the same issue:

I followed the advice on the youtube video below and although it took many hours it worked and kept all my data and programs. The only things I needed to sort was: uninstall iTunes (for some reason windows compatibility scan didn't like it) and had to uninstall and reinstall my bitdefender security as it was playing up after repair. I have now also got IE 11 installed.

Best regards

martin


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