[dicierojd]

My laptop speakers have stopped playing audio by themselves. I managed to fix this bug a while ago but obviously caused it to occur again. My headphone jack works fine and I know the speakers work because they play media whenever I talk on skype and listen to music. Any advice is welcome

Edited by dicierojd, 16 November 2013 - 05:18 PM.

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Hello dicierojd.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
  clearer for you.
• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.
• If you are receiving assistance in any other forum site please let us know as there may be conflicting advice given.

Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?

• If a name brand system then what brand, make and model is the system?
• If custom built then what brand, make and model is the motherboard
• Total memory installed
• Total hard drive capacity and free space
• What steps have you taken so far to resolve the issue

I'm a little confused because you started with:

My laptop speakers have stopped playing audio by themselves.

Then you said this which sounds like everything is working correctly:

I know the speakers work because they play media whenever I talk on skype and listen to music

[rshaffer61]

Hello dicierojd.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
  clearer for you.
• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.
• If you are receiving assistance in any other forum site please let us know as there may be conflicting advice given.

Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?

• If a name brand system then what brand, make and model is the system?
• If custom built then what brand, make and model is the motherboard
• Total memory installed
• Total hard drive capacity and free space
• What steps have you taken so far to resolve the issue

I'm a little confused because you started with:

My laptop speakers have stopped playing audio by themselves.

Then you said this which sounds like everything is working correctly:

I know the speakers work because they play media whenever I talk on skype and listen to music

[dicierojd]

Sorry for the confusing question what I meant to write was that when my headphones are not plugged in and I am not in a skype call the built in speakers do not output any audio. Once I am in a skype call and try to play a media source, such as youtube or pandora, the built in speakers work normally. I have a HP Probook 6550b, I know it is a settings issue because I fixed it once before but have completely forgotten how to do so. Thank you for the help so far with this matter and thank you in advance for taking the time to try and help with this issue

[rshaffer61]

I don't know if this understandable but see if you can do this.

Pls right click on the SPK icon ,then click on the volume control option
tick mark on Speaker / HP in sound devices.
Apply & ok. .....

[dicierojd]

So I went into my audio control panel and apparently my computer thinks my headphones are plugged in even when they are not, any thoughts on this problem?

[rshaffer61]

Strange but I suspect that maybe in the speaker configuration you may have no speakers chosen and only headphones.

[dicierojd]

How could I fix this? Also it seems that when I have a program like pandora on, the music will temporarily come through the speakers when I try to adjust the volume on the headphones.

[rshaffer61]

Do you have the speakers and the headphones plugged in at the same time?
Most systems will disable the speakers when the headphones are plugged in.

[dicierojd]

the speakers are built into the laptop

[rshaffer61]

Let me ask have you checked the bios to make sure the speakers are enabled there?

OK then lets make sure the audio is enabled in the bios.
Reboot the system and at the first post screen tap the Del key normally and it should get you into the BIOS
In there find either the Advanced, Onboard or Integrated Peripherals areas.
Using the keyboard arrow keys scroll down to the Audio entry and make sure it is Enabled and if not then look at the bottom of the screen it will tell you how to adjust or modify the values to Enable it.
When done make sure to click F10 to Save and Exit with the setting.
You will then be asked to click Y to Verify the Save and Exit
The system will now reboot with the new settings saved.
Let me know if this helps.