[OZDOUG]

Hi!

I am hoping you guys can work your magic once again!
I have a HP Presario Compaq laptop - a copy of the specs is attached. Unit was used by all in the family so it got full of all sorts of software & eventually became unusable.
I took it to a local PC shop where they wiped the hard drive & reloaded Windows7, however the Product Key was just about unreadable so the guy told me that they eventually got Windows7, but somehow it seemed that they had a hacked copy.....
Got it home & seemed to be running OK until fairly soon I noticed it to be loading & responding a bit slow. As a test I ran it alongside another one of the same laptops in the house ran it on an online film streaming service. The 'cleaned' PC ran it's CPU up to 100% in about 3 minutes, while the other unit ran the film OK at about 60%.
Since then I notice the 'cleaned' unit generally runs everything at about 80-100% CPU.

I ran the Minitoolbox programme to see what is on it & I have pasted the results below:

-----------------------------------------
MiniToolBox by Farbar Version: 13-07-2013
Ran by Douglas (administrator) on 22-11-2013 at 13:07:37
Running from "C:\DOUG"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
========================= Hosts content: =================================




=========================== Installed Programs ============================

µTorrent (Version: 3.3.2.30303)
ActiveCheck component for HP Active Support Library (Version: 3.0.0.1)
Adobe Flash Player 10 ActiveX (Version: 10.0.32.18)
AMD USB Filter Driver (Version: 1.0.10.84)
Atheros Driver Installation Program (Version: 5.0)
ATI Catalyst Install Manager (Version: 3.0.732.0)
avast! Free Antivirus (Version: 8.0.1501.0)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2009.0804.2223.38385)
Catalyst Control Center Graphics Full Existing (Version: 2009.0804.2223.38385)
Catalyst Control Center Graphics Full New (Version: 2009.0804.2223.38385)
Catalyst Control Center Graphics Light (Version: 2009.0804.2223.38385)
Catalyst Control Center Graphics Previews Common (Version: 2009.0804.2223.38385)
Catalyst Control Center Graphics Previews Vista (Version: 2009.0804.2223.38385)
Catalyst Control Center InstallProxy (Version: 2009.0804.2223.38385)
Catalyst Control Center Localization All (Version: 2009.0804.2223.38385)
CCC Help Chinese Standard (Version: 2009.0804.2222.38385)
CCC Help Chinese Traditional (Version: 2009.0804.2222.38385)
CCC Help Czech (Version: 2009.0804.2222.38385)
CCC Help Danish (Version: 2009.0804.2222.38385)
CCC Help Dutch (Version: 2009.0804.2222.38385)
CCC Help English (Version: 2009.0804.2222.38385)
CCC Help Finnish (Version: 2009.0804.2222.38385)
CCC Help French (Version: 2009.0804.2222.38385)
CCC Help German (Version: 2009.0804.2222.38385)
CCC Help Greek (Version: 2009.0804.2222.38385)
CCC Help Hungarian (Version: 2009.0804.2222.38385)
CCC Help Italian (Version: 2009.0804.2222.38385)
CCC Help Japanese (Version: 2009.0804.2222.38385)
CCC Help Korean (Version: 2009.0804.2222.38385)
CCC Help Norwegian (Version: 2009.0804.2222.38385)
CCC Help Polish (Version: 2009.0804.2222.38385)
CCC Help Portuguese (Version: 2009.0804.2222.38385)
CCC Help Russian (Version: 2009.0804.2222.38385)
CCC Help Spanish (Version: 2009.0804.2222.38385)
CCC Help Swedish (Version: 2009.0804.2222.38385)
CCC Help Thai (Version: 2009.0804.2222.38385)
CCC Help Turkish (Version: 2009.0804.2222.38385)
ccc-core-static (Version: 2009.0804.2223.38385)
ccc-utility64 (Version: 2009.0804.2223.38385)
CyberLink PowerDVD 8 (Version: 8.0.1.1005)
CyberLink YouCam (Version: 3.0.2201)
Google Chrome (Version: 31.0.1650.57)
Google Update Helper (Version: 1.3.21.165)
HP Customer Experience Enhancements (Version: 6.0.1.1)
HP Quick Launch Buttons (Version: 6.50.7.1)
HP Support Assistant (Version: 4.2.5.3)
HP Wireless Assistant (Version: 3.50.9.1)
HPAsset component for HP Active Support Library (Version: 3.0.0.3)
IDT Audio (Version: 1.0.6225.0)
LightScribe System Software (Version: 1.18.8.1)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Silverlight (Version: 3.0.40624.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
QLBCASL (Version: 6.40.17.2)
Realtek 8136 8168 8169 Ethernet Driver (Version: 1.00.0007)
Realtek USB 2.0 Card Reader (Version: 6.1.7100.30094)
Recovery Manager (Version: 5.5.2202)
Synaptics Pointing Device Driver (Version: 15.3.29.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
VLC media player 2.1.1 (Version: 2.1.1)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 2812.2 MB
Available physical RAM: 1630.48 MB
Total Pagefile: 5622.59 MB
Available Pagefile: 4228.96 MB
Total Virtual: 4095.88 MB
Available Virtual: 3977.14 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:282.54 GB) (Free:254.55 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:15.26 GB) (Free:2.5 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32

========================= Users: ========================================

User accounts for \\DOUGLAS-PC

Administrator Douglas Guest


**** End of log ****
------------------------------------------------------------------------

Any ideas as to how to fix this situation? Any help as always will be most welcome!!

Attached Thumbnails

• 

[Advertisements]

Nice to see you again, first and foremost I want to remind you I post in 'steps' and to post back results for each step. Alright, now let's get to this!
 
STEP ONE: Please Review These Recommendations
I've noticed a few items being out of date, in which I recommend you to look into Update Checker to check and help you update your items. Then continue using it down the line. Beyond this, I see torrenting programs which can lead to trouble, infections and more. Yes, they are legal/OK but if you are not using it as such - I recommend you go to your Control Panel and the Add/Remove Programs. STEP TWO: Startup Cleanup (Step One)

• Please download Autoruns by Sysinternals. Once that has downloaded, please extract the files to a location of your choosing. Once extracted, I'd like you to run 'autoruns.exe'. You should see the Autoruns window open up at this time, in which we will give it a minute to fully populate the lists. After the lists have been populate I'll need you to save it as a text file, you can do this by following these steps:
• Go to 'File' and select 'Save'
• When saving change the 'Save as type:' to a 'Text (*.txt)' file type (you do this by dropping the list down using the arrow and selecting the file type by clicking on it).

Now that the file is saved, please locate where you saved it and open it up. Once you have the text file opened up, copy and paste all the content into a reply on here.  
We'll go ahead and go from there bud!

[PhrantiQ]

Nice to see you again, first and foremost I want to remind you I post in 'steps' and to post back results for each step. Alright, now let's get to this!
 
STEP ONE: Please Review These Recommendations
I've noticed a few items being out of date, in which I recommend you to look into Update Checker to check and help you update your items. Then continue using it down the line. Beyond this, I see torrenting programs which can lead to trouble, infections and more. Yes, they are legal/OK but if you are not using it as such - I recommend you go to your Control Panel and the Add/Remove Programs. STEP TWO: Startup Cleanup (Step One)

• Please download Autoruns by Sysinternals. Once that has downloaded, please extract the files to a location of your choosing. Once extracted, I'd like you to run 'autoruns.exe'. You should see the Autoruns window open up at this time, in which we will give it a minute to fully populate the lists. After the lists have been populate I'll need you to save it as a text file, you can do this by following these steps:
• Go to 'File' and select 'Save'
• When saving change the 'Save as type:' to a 'Text (*.txt)' file type (you do this by dropping the list down using the arrow and selecting the file type by clicking on it).

Now that the file is saved, please locate where you saved it and open it up. Once you have the text file opened up, copy and paste all the content into a reply on here.  
We'll go ahead and go from there bud!

[OZDOUG]

Wow!, that was painfully slow! During thw whole time the CPU was pegged out at 100% physical memory never varied between 45-62%.

The only torrent programme I have knowingly installed was uTorrent some days ago, so that is now-uninstalled, but I must add that the performance was already poor before that installation.

I ran the Autoruns software...results are below:
-----------------------------------------
"HKLM\System\CurrentControlSet\Control\Terminal Server\Wds\rdpwd\StartupPrograms" "" "" "" "2009-07-14 05:49"
+ "rdpclip" "" "" "File not found: rdpclip" ""
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" "" "" "" "2013-02-15 13:20"
+ "SynTPEnh" "Synaptics TouchPad Enhancements" "Synaptics Incorporated" "c:\program files\synaptics\syntp\syntpenh.exe" "2011-10-14 04:05"
+ "SysTrayApp" "IDT PC Audio" "IDT, Inc." "c:\program files\idt\wdm\sttray64.exe" "2009-07-22 00:00"
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run" "" "" "" "2013-11-23 10:52"
+ "20131121" "avast! Emergency Update" "AVAST Software" "c:\program files\avast software\avast\setup\emupdate\042f05ed-b749-4581-aa41-e13c9b26bf77.exe" "2013-11-22 15:58"
+ "avast" "avast! Antivirus" "AVAST Software" "c:\program files\avast software\avast\avastui.exe" "2013-10-31 07:39"
+ "QlbCtrl.exe" "Quick Launch Buttons" " Hewlett-Packard Development Company, L.P." "c:\program files (x86)\hewlett-packard\hp quick launch buttons\qlbctrl.exe" "2009-08-20 16:01"
+ "StartCCC" "Catalyst® Control Center Launcher" "Advanced Micro Devices, Inc." "c:\program files (x86)\ati technologies\ati.ace\core-static\clistart.exe" "2009-08-05 03:17"
+ "WirelessAssistant" "HP Wireless Assistant Main Program" "Hewlett-Packard" "c:\program files (x86)\hewlett-packard\hp wireless assistant\hpwamain.exe" "2009-07-23 16:45"
"HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components" "" "" "" "2009-09-07 02:56"
+ "Microsoft Windows" "Windows Mail" "Microsoft Corporation" "c:\program files\windows mail\winmail.exe" "2009-07-14 00:58"
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Active Setup\Installed Components" "" "" "" "2009-09-07 02:56"
+ "Google Chrome" "Google Chrome" "Google Inc." "c:\program files (x86)\google\chrome\application\31.0.1650.57\installer\chrmstp.exe" "2013-11-14 11:21"
+ "LightScribe Control Panel" "" "Hewlett-Packard Company" "c:\program files (x86)\common files\lightscribe\lsrunonce.exe" "2009-08-20 21:24"
+ "Microsoft Windows" "Windows Mail" "Microsoft Corporation" "c:\program files (x86)\windows mail\winmail.exe" "2009-07-14 00:42"
"HKCU\Software\Microsoft\Windows\CurrentVersion\Run" "" "" "" "2013-11-22 08:44"
+ "LightScribe Control Panel" "" "Hewlett-Packard Company" "c:\program files (x86)\common files\lightscribe\lightscribecontrolpanel.exe" "2009-08-20 21:25"
"HKLM\Software\Classes\*\ShellEx\ContextMenuHandlers" "" "" "" "2009-07-14 05:53"
+ "avast" "avast! Shell Extension" "AVAST Software" "c:\program files\avast software\avast\ashsha64.dll" "2013-10-31 07:39"
"HKLM\Software\Wow6432Node\Classes\*\ShellEx\ContextMenuHandlers" "" "" "" "2009-07-14 05:53"
+ "avast" "avast! Shell Extension" "AVAST Software" "c:\program files\avast software\avast\ashshell.dll" "2013-10-31 07:34"
"HKLM\Software\Classes\AllFileSystemObjects\ShellEx\ContextMenuHandlers" "" "" "" "2009-07-14 05:53"
+ "00avast" "avast! Shell Extension" "AVAST Software" "c:\program files\avast software\avast\ashsha64.dll" "2013-10-31 07:39"
+ "MBAMShlExt" "Malwarebytes Anti-Malware" "Malwarebytes Corporation" "c:\program files (x86)\malwarebytes' anti-malware\mbamext.dll" "2013-02-28 21:39"
"HKLM\Software\Wow6432Node\Classes\AllFileSystemObjects\ShellEx\ContextMenuHandlers" "" "" "" "2009-07-14 05:53"
+ "00avast" "avast! Shell Extension" "AVAST Software" "c:\program files\avast software\avast\ashshell.dll" "2013-10-31 07:34"
"HKLM\Software\Classes\Directory\Background\ShellEx\ContextMenuHandlers" "" "" "" "2009-07-14 05:53"
+ "ACE" "AMD Desktop Control Panel" "Advanced Micro Devices, Inc." "c:\program files (x86)\ati technologies\ati.ace\core-static\atiacm64.dll" "2009-08-05 03:18"
+ "Gadgets" "Sidebar droptarget" "Microsoft Corporation" "c:\program files\windows sidebar\sbdrop.dll" "2009-07-14 02:32"
"HKLM\Software\Wow6432Node\Classes\Directory\Background\ShellEx\ContextMenuHandlers" "" "" "" "2009-07-14 05:53"
+ "Gadgets" "Sidebar droptarget" "Microsoft Corporation" "c:\program files (x86)\windows sidebar\sbdrop.dll" "2009-07-14 02:09"
"HKLM\Software\Classes\Folder\ShellEx\ContextMenuHandlers" "" "" "" "2009-07-14 05:53"
+ "avast" "avast! Shell Extension" "AVAST Software" "c:\program files\avast software\avast\ashsha64.dll" "2013-10-31 07:39"
+ "MBAMShlExt" "Malwarebytes Anti-Malware" "Malwarebytes Corporation" "c:\program files (x86)\malwarebytes' anti-malware\mbamext.dll" "2013-02-28 21:39"
"HKLM\Software\Wow6432Node\Classes\Folder\ShellEx\ContextMenuHandlers" "" "" "" "2009-07-14 05:53"
+ "avast" "avast! Shell Extension" "AVAST Software" "c:\program files\avast software\avast\ashshell.dll" "2013-10-31 07:34"
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers" "" "" "" "2013-02-16 09:52"
+ "00avast" "avast! Shell Extension" "AVAST Software" "c:\program files\avast software\avast\ashsha64.dll" "2013-10-31 07:39"
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects" "" "" "" "2013-02-16 09:52"
+ "avast! WebRep" "IE Webrep plugin" "AVAST Software" "c:\program files\avast software\avast\aswwebrepie64.dll" "2013-10-31 07:42"
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects" "" "" "" "2013-11-23 12:17"
+ "avast! WebRep" "IE Webrep plugin" "AVAST Software" "c:\program files\avast software\avast\aswwebrepie.dll" "2013-10-31 07:42"
"HKLM\Software\Microsoft\Internet Explorer\Toolbar" "" "" "" "2013-09-30 09:07"
+ "avast! WebRep" "IE Webrep plugin" "AVAST Software" "c:\program files\avast software\avast\aswwebrepie64.dll" "2013-10-31 07:42"
"HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Toolbar" "" "" "" "2013-09-30 09:07"
+ "avast! WebRep" "IE Webrep plugin" "AVAST Software" "c:\program files\avast software\avast\aswwebrepie.dll" "2013-10-31 07:42"
"Task Scheduler" "" "" "" ""
+ "\avast! Emergency Update" "avast! Emergency Update" "AVAST Software" "c:\program files\avast software\avast\avastemupdate.exe" "2013-10-31 07:33"
+ "\GoogleUpdateTaskMachineCore" "Google Installer" "Google Inc." "c:\program files (x86)\google\update\googleupdate.exe" "2012-02-16 03:43"
+ "\GoogleUpdateTaskMachineUA" "Google Installer" "Google Inc." "c:\program files (x86)\google\update\googleupdate.exe" "2012-02-16 03:43"
+ "\Hewlett-Packard\HP Assistant\First Boot" "HP Support Assistant" "Hewlett-Packard" "c:\program files (x86)\hewlett-packard\hp support framework\hpsf_utils.exe" "2009-09-24 19:40"
+ "\Microsoft\Windows Defender\MP Scheduled Scan" "Microsoft Malware Protection Command Line Utility" "Microsoft Corporation" "c:\program files\windows defender\mpcmdrun.exe" "2009-07-14 00:53"
+ "\Microsoft\Windows Defender\MpIdleTask" "Microsoft Malware Protection Command Line Utility" "Microsoft Corporation" "c:\program files\windows defender\mpcmdrun.exe" "2009-07-14 00:53"
+ "\Microsoft\Windows\NetTrace\GatherNetworkInfo" "" "" "c:\windows\system32\gathernetworkinfo.vbs" "2009-06-10 21:36"
+ "\Microsoft\Windows\Windows Media Sharing\UpdateLibrary" "Windows Media Player Network Sharing Service Configuration Application" "Microsoft Corporation" "c:\program files\windows media player\wmpnscfg.exe" "2009-07-14 01:24"
"HKLM\System\CurrentControlSet\Services" "" "" "" "2013-02-15 11:11"
+ "AESTFilters" "Andrea filters APO access service (64-bit)" "Andrea Electronics Corporation" "c:\windows\system32\driverstore\filerepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\aestsr64.exe" "2009-03-02 20:42"
+ "AMD External Events Utility" "AMD External Events Service Module" "AMD" "c:\windows\system32\atiesrxx.exe" "2009-08-05 04:44"
+ "avast! Antivirus" "Manages and implements avast! antivirus services for this computer. This includes the resident protection, the virus chest and the scheduler." "AVAST Software" "c:\program files\avast software\avast\avastsvc.exe" "2013-10-31 07:35"
+ "Com4QLBEx" "Com for QLB application" "Hewlett-Packard Development Company, L.P." "c:\program files (x86)\hewlett-packard\hp quick launch buttons\com4qlbex.exe" "2009-05-05 16:01"
+ "gupdate" "Ser till att programvaran från Google är uppdaterad. Om tjänsten inaktiveras eller stoppas uppdateras inte programvaran från Google. Det betyder att vissa funktioner kanske inte fungerar och att eventuella säkerhetsrisker inte kan åtgärdas. Tjänsten avinstalleras automatiskt om den inte används av någon programvara från Google." "Google Inc." "c:\program files (x86)\google\update\googleupdate.exe" "2012-02-16 03:43"
+ "gupdatem" "Ser till att programvaran från Google är uppdaterad. Om tjänsten inaktiveras eller stoppas uppdateras inte programvaran från Google. Det betyder att vissa funktioner kanske inte fungerar och att eventuella säkerhetsrisker inte kan åtgärdas. Tjänsten avinstalleras automatiskt om den inte används av någon programvara från Google." "Google Inc." "c:\program files (x86)\google\update\googleupdate.exe" "2012-02-16 03:43"
+ "hpqwmiex" "hpqwmiex Module" "Hewlett-Packard Development Company, L.P." "c:\program files (x86)\hewlett-packard\shared\hpqwmiex.exe" "2009-04-30 21:56"
+ "LightScribeService" "Used by the LightScribe software components to support 3rd party disc labeling applications using the LightScribe COM Application Programming Interface (LSCAPI). This service needs to run for LightScribe direct disc labeling to work." "Hewlett-Packard Company" "c:\program files (x86)\common files\lightscribe\lssrvc.exe" "2009-08-20 21:22"
+ "MBAMScheduler" "Malwarebytes Anti-Malware scheduler" "Malwarebytes Corporation" "c:\program files (x86)\malwarebytes' anti-malware\mbamscheduler.exe" "2013-02-28 21:38"
+ "MBAMService" "Malwarebytes Anti-Malware service" "Malwarebytes Corporation" "c:\program files (x86)\malwarebytes' anti-malware\mbamservice.exe" "2013-02-28 21:38"
+ "STacSV" "Manages audio jack configurations." "IDT, Inc." "c:\windows\system32\driverstore\filerepository\stwrt64.inf_amd64_neutral_ccf0dd3cb081af84\stacsv64.exe" "2009-07-21 23:59"
+ "WinDefend" "Protection against spyware and potentially unwanted software" "Microsoft Corporation" "c:\program files\windows defender\mpsvc.dll" "2009-07-14 02:29"
+ "WMPNetworkSvc" "Shares Windows Media Player libraries to other networked players and media devices using Universal Plug and Play" "Microsoft Corporation" "c:\program files\windows media player\wmpnetwk.exe" "2010-11-20 12:18"
"HKLM\System\CurrentControlSet\Services" "" "" "" "2013-02-15 11:11"
+ "adp94xx" "Adaptec Windows SAS/SATA Storport Driver" "Adaptec, Inc." "c:\windows\system32\drivers\adp94xx.sys" "2008-12-06 00:54"
+ "adpahci" "Adaptec Windows SATA Storport Driver" "Adaptec, Inc." "c:\windows\system32\drivers\adpahci.sys" "2007-05-01 18:30"
+ "adpu320" "Adaptec StorPort Ultra320 SCSI Driver (X64)" "Adaptec, Inc." "c:\windows\system32\drivers\adpu320.sys" "2007-02-28 01:04"
+ "aliide" "ALi mini IDE Driver" "Acer Laboratories Inc." "c:\windows\system32\drivers\aliide.sys" "2009-07-14 00:19"
+ "amdsata" "AHCI 1.2 Device Driver" "Advanced Micro Devices" "c:\windows\system32\drivers\amdsata.sys" "2010-03-19 01:45"
+ "amdsbs" "AMD Technology AHCI Compatible Controller Driver for Windows - AMD64 platform" "AMD Technologies Inc." "c:\windows\system32\drivers\amdsbs.sys" "2009-03-20 19:36"
+ "amdxata" "Storage Filter Driver" "Advanced Micro Devices" "c:\windows\system32\drivers\amdxata.sys" "2010-03-19 17:18"
+ "arc" "Adaptec RAID Storport Driver" "Adaptec, Inc." "c:\windows\system32\drivers\arc.sys" "2007-05-24 22:27"
+ "arcsas" "Adaptec SAS RAID WS03 Driver" "Adaptec, Inc." "c:\windows\system32\drivers\arcsas.sys" "2009-01-14 20:27"
+ "aswFsBlk" "avast! mini-filter driver (aswFsBlk)" "AVAST Software" "c:\windows\system32\drivers\aswfsblk.sys" "2013-10-31 07:34"
+ "aswMonFlt" "avast! mini-filter driver (aswMonFlt)" "AVAST Software" "c:\windows\system32\drivers\aswmonflt.sys" "2013-10-31 07:34"
+ "aswRdr" "avast! WFP Redirect driver" "AVAST Software" "c:\windows\system32\drivers\aswrdr2.sys" "2013-10-31 07:34"
+ "aswRvrt" "avast! Revert" "" "c:\windows\system32\drivers\aswrvrt.sys" "2013-10-31 07:33"
+ "aswSnx" "avast! virtualization driver (aswSnx)" "AVAST Software" "c:\windows\system32\drivers\aswsnx.sys" "2013-10-31 07:35"
+ "aswSP" "avast! Self Protection" "AVAST Software" "c:\windows\system32\drivers\aswsp.sys" "2013-10-31 07:35"
+ "aswTdi" "avast! Network Shield TDI driver" "AVAST Software" "c:\windows\system32\drivers\aswtdi.sys" "2013-10-31 07:34"
+ "aswVmm" "avast! VM Monitor" "" "c:\windows\system32\drivers\aswvmm.sys" "2013-10-31 07:33"
+ "athr" "Qualcomm Atheros Extensible Wireless LAN device driver" "Qualcomm Atheros Communications, Inc." "c:\windows\system32\drivers\athrx.sys" "2012-06-14 09:23"
+ "AtiHdmiService" "ATI High Definition Audio Function Driver" "ATI Technologies, Inc." "c:\windows\system32\drivers\atihdmi.sys" "2009-07-24 07:33"
+ "atikmdag" "ATI Radeon Kernel Mode Driver" "ATI Technologies Inc." "c:\windows\system32\drivers\atikmdag.sys" "2009-08-05 05:14"
+ "AtiPcie" "AMD PCIE Filter Driver for ATI PCIE chipset" "Advanced Micro Devices Inc." "c:\windows\system32\drivers\atipcie.sys" "2009-05-05 16:00"
+ "b06bdrv" "Broadcom NetXtreme II GigE VBD" "Broadcom Corporation" "c:\windows\system32\drivers\bxvbda.sys" "2009-02-13 23:18"
+ "b57nd60a" "Broadcom NetXtreme Gigabit Ethernet NDIS6.x Unified Driver." "Broadcom Corporation" "c:\windows\system32\drivers\b57nd60a.sys" "2009-04-26 12:14"
+ "BrFiltLo" "Windows ME USB Mass-Storage Bulk-Only Lower Filter Driver" "Brother Industries, Ltd." "c:\windows\system32\drivers\brfiltlo.sys" "2006-08-07 02:51"
+ "BrFiltUp" "Windows ME USB Mass-Storage Bulk-Only Upper Filter Driver" "Brother Industries, Ltd." "c:\windows\system32\drivers\brfiltup.sys" "2006-08-07 02:51"
+ "Brserid" "Brotehr Serial I/F Driver (WDM)" "Brother Industries Ltd." "c:\windows\system32\drivers\brserid.sys" "2006-08-07 02:51"
+ "BrSerWdm" "Brother Serial driver (WDM version)" "Brother Industries Ltd." "c:\windows\system32\drivers\brserwdm.sys" "2006-08-07 02:51"
+ "BrUsbMdm" "Brother USB MDM Driver " "Brother Industries Ltd." "c:\windows\system32\drivers\brusbmdm.sys" "2006-08-07 02:51"
+ "BrUsbSer" "Brother USB Serial Driver" "Brother Industries Ltd." "c:\windows\system32\drivers\brusbser.sys" "2006-08-09 13:11"
+ "cmdide" "CMD PCI IDE Bus Driver" "CMD Technology, Inc." "c:\windows\system32\drivers\cmdide.sys" "2009-07-14 00:19"
+ "ebdrv" "Broadcom NetXtreme II 10 GigE VBD" "Broadcom Corporation" "c:\windows\system32\drivers\evbda.sys" "2008-12-31 17:29"
+ "elxstor" "Storport Miniport Driver for LightPulse HBAs" "Emulex" "c:\windows\system32\drivers\elxstor.sys" "2009-02-03 23:52"
+ "hcw85cir" "Hauppauge WinTV 885 Consumer IR Driver for eHome" "Hauppauge Computer Works, Inc." "c:\windows\system32\drivers\hcw85cir.sys" "2009-05-11 09:26"
+ "HpqKbFiltr" "HpqKbFiltr Keyboard Filter Driver" "Hewlett-Packard Development Company, L.P." "c:\windows\system32\drivers\hpqkbfiltr.sys" "2009-04-29 14:48"
+ "HpSAMD" "Smart Array SAS/SATA Controller Media Driver" "Hewlett-Packard Company" "c:\windows\system32\drivers\hpsamd.sys" "2010-04-20 19:32"
+ "iaStorV" "Intel Matrix Storage Manager driver - x64" "Intel Corporation" "c:\windows\system32\drivers\iastorv.sys" "2010-06-11 01:46"
+ "igfx" "Intel Graphics Kernel Mode Driver" "Intel Corporation" "c:\windows\system32\drivers\igdkmd64.sys" "2009-05-06 19:22"
+ "iirsp" "Intel/ICP Raid Storport Driver" "Intel Corp./ICP vortex GmbH" "c:\windows\system32\drivers\iirsp.sys" "2005-12-13 22:47"
+ "LSI_FC" "LSI Fusion-MPT FC Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_fc.sys" "2008-12-09 23:46"
+ "LSI_SAS" "LSI Fusion-MPT SAS Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_sas.sys" "2009-05-19 01:20"
+ "LSI_SAS2" "LSI SAS Gen2 Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_sas2.sys" "2009-05-19 01:31"
+ "LSI_SCSI" "LSI Fusion-MPT SCSI Driver (StorPort)" "LSI Corporation" "c:\windows\system32\drivers\lsi_scsi.sys" "2009-04-16 23:13"
+ "MBAMProtector" "Malwarebytes Anti-Malware" "Malwarebytes Corporation" "c:\windows\system32\drivers\mbam.sys" "2013-02-28 21:33"
+ "megasas" "MEGASAS RAID Controller Driver for Windows 7\Server 2008 R2 for x64" "LSI Corporation" "c:\windows\system32\drivers\megasas.sys" "2009-05-19 02:09"
+ "MegaSR" "LSI MegaRAID Software RAID Driver" "LSI Corporation, Inc." "c:\windows\system32\drivers\megasr.sys" "2009-05-19 02:25"
+ "netw5v64" "Intel® Wireless WiFi Link Driver" "Intel Corporation" "c:\windows\system32\drivers\netw5v64.sys" "2009-03-26 17:21"
+ "nfrd960" "IBM ServeRAID Controller Driver" "IBM Corporation" "c:\windows\system32\drivers\nfrd960.sys" "2006-06-06 22:11"
+ "nvraid" "NVIDIA® nForce™ RAID Driver" "NVIDIA Corporation" "c:\windows\system32\drivers\nvraid.sys" "2010-03-19 21:59"
+ "nvstor" "NVIDIA® nForce™ Sata Performance Driver" "NVIDIA Corporation" "c:\windows\system32\drivers\nvstor.sys" "2010-03-19 21:45"
+ "ql2300" "QLogic Fibre Channel Stor Miniport Driver" "QLogic Corporation" "c:\windows\system32\drivers\ql2300.sys" "2009-01-23 00:05"
+ "ql40xx" "QLogic iSCSI Storport Miniport Driver" "QLogic Corporation" "c:\windows\system32\drivers\ql40xx.sys" "2009-05-19 02:18"
+ "RSUSBSTOR" "" "" "File not found: System32\Drivers\RtsUStor.sys" ""
+ "RTL8167" "Realtek 8136/8168/8169 NDIS 6.20 64-bit Driver " "Realtek " "c:\windows\system32\drivers\rt64win7.sys" "2009-05-22 15:52"
+ "RtsUIR" "" "" "File not found: system32\DRIVERS\Rts516xIR.sys" ""
+ "secdrv" "Macrovision SECURITY Driver" "Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K." "c:\windows\system32\drivers\secdrv.sys" "2006-09-13 14:18"
+ "SiSRaid2" "SiS RAID Stor Miniport Driver" "Silicon Integrated Systems Corp." "c:\windows\system32\drivers\sisraid2.sys" "2008-09-24 19:28"
+ "SiSRaid4" "SiS AHCI Stor-Miniport Driver" "Silicon Integrated Systems" "c:\windows\system32\drivers\sisraid4.sys" "2008-10-01 22:56"
+ "SrvHsfHDA" "HSF_HWAZL WDM driver" "Conexant Systems, Inc." "c:\windows\system32\drivers\vstazl6.sys" "2008-10-16 01:53"
+ "SrvHsfV92" "HSF_DP driver" "Conexant Systems, Inc." "c:\windows\system32\drivers\vstdpv6.sys" "2008-10-16 01:57"
+ "SrvHsfWinac" "HSF_CNXT driver" "Conexant Systems, Inc." "c:\windows\system32\drivers\vstcnxt6.sys" "2008-10-16 01:52"
+ "stexstor" "Promise SuperTrak EX Series Driver for Windows " "Promise Technology" "c:\windows\system32\drivers\stexstor.sys" "2009-02-18 00:03"
+ "STHDA" "IDT PC Audio" "IDT, Inc." "c:\windows\system32\drivers\stwrt64.sys" "2009-07-21 23:42"
+ "SynTP" "Synaptics Touchpad Driver" "Synaptics Incorporated" "c:\windows\system32\drivers\syntp.sys" "2011-10-14 03:34"
+ "USBCCID" "" "" "File not found: system32\DRIVERS\RtsUCcid.sys" ""
+ "usbfilter" "AMD USB Filter Driver" "Advanced Micro Devices" "c:\windows\system32\drivers\usbfilter.sys" "2009-03-09 12:49"
+ "viaide" "VIA Generic PCI IDE Bus Driver" "VIA Technologies, Inc." "c:\windows\system32\drivers\viaide.sys" "2009-07-14 00:19"
+ "vsmraid" "VIA RAID DRIVER FOR AMD-X86-64" "VIA Technologies Inc.,Ltd" "c:\windows\system32\drivers\vsmraid.sys" "2009-01-31 02:18"
+ "yukonw7" "Miniport Driver for Marvell Yukon Ethernet Controller." "Marvell" "c:\windows\system32\drivers\yk62x64.sys" "2009-02-23 16:02"
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Drivers32" "" "" "" "2013-02-16 16:21"
+ "msacm.l3acm" "MPEG Layer-3 Audio Codec for MSACM" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\system32\l3codeca.acm" "2009-07-14 02:28"
"HKLM\Software\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Drivers32" "" "" "" "2013-11-23 10:52"
+ "msacm.l3acm" "MPEG Layer-3 Audio Codec for MSACM" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\syswow64\l3codeca.acm" "2009-07-14 02:06"
+ "vidc.cvid" "Cinepak® Codec" "Radius Inc." "c:\windows\syswow64\iccvid.dll" "2010-11-20 12:59"
"HKLM\Software\Wow6432Node\Classes\CLSID\{083863F1-70DE-11d0-BD40-00A0C911CE86}\Instance" "" "" "" "2009-07-14 05:53"
+ "ATI Ticker" "" "" "c:\program files (x86)\ati technologies\ati.ace\graphics-previews-common\ticker.ax" "2009-08-05 03:17"
+ "CyberLink Audio Decoder (PDVD8)" "CyberLink Audio Decoder Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\audiofilter\claud.ax" "2009-09-28 11:00"
+ "CyberLink Audio Decoder(PDVD8 UPnP)" "CyberLink Audio Decoder Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\upnp\claud.ax" "2007-02-16 09:17"
+ "CyberLink Audio Effect (PDVD8)" "CyberLink Audio Effect Filter" "CyberLink Corporation" "c:\program files (x86)\cyberlink\powerdvd8\audiofilter\claudfx.ax" "2009-05-25 04:31"
+ "CyberLink Audio Spectrum Analyzer (PDVD8)" "CLAudSpa.ax" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\audiofilter\claudspa.ax" "2004-09-24 12:08"
+ "CyberLink Audio Spectrum Analyzer(HomeNetwork)" "CLAudSpa.ax" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\upnp\claudspa.ax" "2004-09-24 12:08"
+ "CyberLink Audio Wizard" "CyberLink Audio Wizard Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\audiofilter\claudwizard.ax" "2009-08-14 14:26"
+ "CyberLink AudioCD Filter (PDVD8)" "CyberLink AudioCD Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\audiofilter\claudiocd.ax" "2007-05-16 04:29"
+ "CyberLink Demultiplexer(HomeNetwork)" "MPEG-2 Dempltiplexer" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\upnp\cldemuxer.ax" "2006-09-13 13:50"
+ "CyberLink Demux (PDVD8)" "MPEG-2 Dempltiplexer" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\navfilter\cldemuxer.ax" "2009-06-30 12:20"
+ "CyberLink Digest Filter (PDVD8)" "DigestFilter Dynamic Link Library" "" "c:\program files (x86)\cyberlink\powerdvd8\digestfilter.dll" "2009-09-14 03:21"
+ "CyberLink DVD Navigator (PDVD8)" "CyberLink DVD Navigation Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\navfilter\clnavx.ax" "2009-08-10 02:58"
+ "CyberLink HAM Decoder" "CyberLink 264 Decoder Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\combovideofilter\clcvd.ax" "2009-09-09 18:47"
+ "CyberLink HD/BD Mixer (PDVD8.0)" "CLHBMixer" " " "c:\program files (x86)\cyberlink\powerdvd8\audiofilter\clhbmixer.ax" "2009-09-17 09:47"
+ "CyberLink Line21 Decoder (PDVD8)" "CyberLink Line21 Decoder Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\videofilter\clline21.ax" "2009-07-09 07:06"
+ "CyberLink MPEG Splitter" "CyberLink MPEG Splitter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\upnp\clsplter.ax" "2007-06-22 16:18"
+ "CyberLink MPEG-4 Splitter (PDVD8)" "CyberLink MPEG-4 Splitter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\navfilter\clm4splt.ax" "2009-06-26 03:53"
+ "CyberLink Push-Mode CLStream" "CLStream" "CyberLink" "c:\program files (x86)\cyberlink\powerdvd8\upnp\clstream(pushmode).ax" "2006-04-27 14:05"
+ "Cyberlink Streamming Filter" "Cyberlink Streaming Source Filter(Scramble)" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\upnp\clstream.ax" "2007-05-02 07:12"
+ "Cyberlink SubTitle Importor (PDVD8)" "CLSubTitle.ax" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\videofilter\clsubtitle.ax" "2009-05-19 08:57"
+ "CyberLink TimeStretch Filter (PDVD8)" "CLAuTS.ax" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\audiofilter\clauts.ax" "2009-07-07 09:31"
+ "CyberLink Tzan Filter (PDVD8)" "Cyberlink Tzan Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\videofilter\cltzan.ax" "2009-07-28 05:17"
+ "CyberLink Video Decoder (PDVD8)" "CyberLink 264 Decoder Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\combovideofilter\clcvd.ax" "2009-09-09 18:47"
+ "CyberLink Video/SP Decoder (PDVD8)" "CyberLink Video/SP Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\videofilter\clvsd.ax" "2009-09-01 04:41"
+ "CyberLink Video/SP Decoder(HomeNetwork)" "CyberLink Video/SP Filter" "CyberLink Corp." "c:\program files (x86)\cyberlink\powerdvd8\upnp\clvsd.ax" "2009-09-16 07:48"
+ "MMACE Deinterlace" "" "" "c:\program files (x86)\ati technologies\ati.ace\graphics-previews-common\mmacefilters.dll" "2009-08-05 03:17"
+ "MMACE ProcAmp" "" "" "c:\program files (x86)\ati technologies\ati.ace\graphics-previews-common\mmacefilters.dll" "2009-08-05 03:17"
+ "MMACE SoftEmu" "" "" "c:\program files (x86)\ati technologies\ati.ace\graphics-previews-common\mmacefilters.dll" "2009-08-05 03:17"
"C:\Users\Douglas\AppData\Local\Microsoft\Windows Sidebar\Settings.ini" "" "" "" "2013-02-16 09:55"
+ "Avast! antivirus monitor" "Avast! antivirus sidebar gadget." "AVAST Software" "C:\Program Files\Windows Sidebar\Shared Gadgets\aswSidebar.gadget\Gadget.xml" "2012-09-21 10:29"
----------------------------------------------------------------

[phillpower2]

Excuse the interjection folks but I noticed the following from the OP;

I took it to a local PC shop where they wiped the hard drive & reloaded Windows7, however the Product Key was just about unreadable so the guy told me that they eventually got Windows7, but somehow it seemed that they had a hacked copy.....

A reputable tech store would not use a hacked copy as it would come back to haunt them, however as you have mentioned the possibility it is important that you check it out, one of the steps along the way is to obtain your product key which you should keep in a safe place for any possible future use.

Have you tried updating Windows since you had the notebook returned to you by the store, updates failing to install would suggest a problem + MS would detect any irregularities with the OS.

To find and make a note of the 25 digit product key for the OS that is presently in use on your computer you can use Belarc Advisor.

To check the validity of the OS product key that is in use on your computer;

• Please download WVCheck by Artellos from one of the mirrors below;
  

  Artellos.com (exe)
  Artellos.com (zip)

• After the download, run WVCheck.exe
• As indicated by the prompt, This program can take a while depending on your hard drive space.
• Once the program is done, copy the contents of the notepad file as a reply.

[OZDOUG]

Hi Phillpower2,

Downloaded & ran the softwares as recommended.
The Belarc Advisor did not give me the answer I guess I thought I would see so I attached the pdf file that resulted.

The Windows Validation software gave the following result:
-------------------------------------------------------------------
Windows Validation Check
Version: 1.9.12.5
Log Created On: 0957_25-11-2013
-----------------------

Windows Information
-----------------------
Windows Version: Windows 7 Service Pack 1
Windows Mode: Normal
Systemroot Path: C:\Windows

WVCheck's Auto Update Check
-----------------------
Auto-Update Option: Download updates and install them automatically.
-----------------------
Last Success Time for Update Detection: 2013-11-25 07:37:11
Last Success Time for Update Download: 2013-11-25 07:36:47
Last Success Time for Update Installation: 2013-11-25 07:34:40


WVCheck's Registry Check Check
-----------------------
Antiwpa: Not Found
-----------------------
Chew7Hale: Not Found
-----------------------


WVCheck's File Dump
-----------------------
C:\Windows\System32\slwga.dll
Size: 14336 bytes
Creation; 15/2/2013 12:20:30
Modification; 20/11/2010 4:21:26
MD5; 19f75d71e4256f5113d64ce2bb66b838
Matched: slwga.dll
-----------------------
C:\Windows\SysWOW64\slwga.dll
Size: 14336 bytes
Creation; 15/2/2013 12:20:30
Modification; 20/11/2010 4:21:26
MD5; 19f75d71e4256f5113d64ce2bb66b838
Matched: slwga.dll
-----------------------
C:\Windows\winsxs\amd64_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7600.16385_none_5b467ba9bd0679bb\slwga.dll
Size: 14848 bytes
Creation; 14/7/2009 1:52:11
Modification; 14/7/2009 3:41:54
MD5; cc03cf9f24946dcbd70acb3e1b2f05bf
Matched: slwga.dll
-----------------------
C:\Windows\winsxs\amd64_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7601.17514_none_5d778f71b9f4fd55\slwga.dll
Size: 15360 bytes
Creation; 15/2/2013 12:20:2
Modification; 20/11/2010 5:27:28
MD5; b6d6886149573278cba6abd44c4317f5
Matched: slwga.dll
-----------------------
C:\Windows\winsxs\x86_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7600.16385_none_ff27e02604a90885\slwga.dll
Size: 13824 bytes
Creation; 14/7/2009 1:36:22
Modification; 14/7/2009 3:16:15
MD5; 01fe4bdd0b47a7d8bf34d78d2bc23ddb
Matched: slwga.dll
-----------------------
C:\Windows\winsxs\x86_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7601.17514_none_0158f3ee01978c1f\slwga.dll
Size: 14336 bytes
Creation; 15/2/2013 12:20:30
Modification; 20/11/2010 4:21:26
MD5; 19f75d71e4256f5113d64ce2bb66b838
Matched: slwga.dll
-----------------------


WVCheck's Dir Dump
-----------------------
WVCheck found no known bad directories.


WVCheck's Missing File Check
-----------------------
WVCheck found no missing Windows files.


WVCheck's MBAM Quarantine Check
-----------------------
There were no bad files quarantined by MBAM.


WVCheck's HOSTS File Check
-----------------------
WVCheck found no bad lines in the hosts file.


WVCheck's MD5 Check
EXPERIMENTAL!!
-----------------------
user32.dll - 5e0db2d8b2750543cd2ebb9ea8e6cdd3


-------- End of File, program close at 1003_25-11-2013 --------

PDF removed for security purposes, member advised via PM where to locate the Windows product key in their Belarc Advisor report.

Edited by phillpower2, 26 November 2013 - 11:38 AM.
PDF report removed for security.

[phillpower2]

No problems with your Windows installation OZDOUG

[OZDOUG]

Thanks Phillpower2....I can relax about that bit at least!!

[OZDOUG]

PhrantiQ,

As you will see from the posts I had with Phillpower2, my Windows installation on this laptop is at least OK.

Have you had a chance to review the results of running the Autoruns software?.................

[OZDOUG]

PhrantiQ,

All the best for the New Year!! Hopefully it's a good one for you!

I am overseas & web access is not so easy, so it has been some weeks since I have been able to get a good enough connection to check G2G......

Do you have any update for me on my laptop issue? I ran the Autoruns software & posted the resluts, plus Phillpower2 confirmed my Windows7 licence is valid, so that leaves me with the issue of why the CPU runs so high for no apparent reason.

I do not have the problem laptop with me but I just wanted to check in with you guys & see if there has been any update.....Hope to hear from you soon.

Edited by OZDOUG, 02 January 2014 - 04:29 AM.

[phillpower2]

Happy New Year OZDOUG


I haven't seen PhrantiQ on the forums for a couple of weeks I`m afraid.

There is no point in getting into to much depth with this until you have the notebook in front of you, you can though meanwhile familiarize yourself with how to analyse Autoruns with the tutorial here

If PhrantiQ is still not available when the time comes I will be more than happy to help you with it if that`s ok.

[OZDOUG]

Hi Phillpower2....& thanks for getting back to me!
(I hope everything is OK with PhrantiQ)
A few more weeks & I should be back in civilisation, then I will look again at my laptop.
Thanks for the Autorun info....I'll certainly have a look at it!

Take care!

[phillpower2]

You are welcome OZDOUG