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Windows XP Update Repeating same Update KB2868038


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#16
barneyhelper

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The following is the results text log from Minitools program:

MiniToolBox by Farbar Version: 13-07-2013
Ran by Dave (administrator) on 25-11-2013 at 16:18:12
Running from "C:\Documents and Settings\Dave\Local Settings\Temporary Internet Files\Content.IE5\3872ZP7A"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================




127.0.0.1 localhost

========================= IP Configuration: ================================

Intel® PRO/100 VE Network Connection = Local Area Connection 2 (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection 2"

set address name="Local Area Connection 2" source=dhcp
set dns name="Local Area Connection 2" source=dhcp register=PRIMARY
set wins name="Local Area Connection 2" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : computerroom

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-12-3F-74-1A-51

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 66.18.176.10

66.18.176.11

Lease Obtained. . . . . . . . . . : Monday, November 25, 2013 3:28:31 PM

Lease Expires . . . . . . . . . . : Monday, January 18, 2038 10:14:07 PM

Server: host-crgvill-66-18-176-10.adamswells.com
Address: 66.18.176.10

Name: google.com
Addresses: 74.125.225.39, 74.125.225.46, 74.125.225.33, 74.125.225.38
74.125.225.41, 74.125.225.32, 74.125.225.34, 74.125.225.36, 74.125.225.35
74.125.225.40, 74.125.225.37



Pinging google.com [74.125.225.46] with 32 bytes of data:



Reply from 74.125.225.46: bytes=32 time=17ms TTL=54

Reply from 74.125.225.46: bytes=32 time=17ms TTL=54



Ping statistics for 74.125.225.46:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 17ms, Maximum = 17ms, Average = 17ms

Server: host-crgvill-66-18-176-10.adamswells.com
Address: 66.18.176.10

Name: yahoo.com
Addresses: 98.138.253.109, 98.139.183.24, 206.190.36.45



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Reply from 98.139.183.24: bytes=32 time=70ms TTL=41

Reply from 98.139.183.24: bytes=32 time=76ms TTL=41



Ping statistics for 98.139.183.24:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 70ms, Maximum = 76ms, Average = 73ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 12 3f 74 1a 51 ...... Intel® PRO/100 VE Network Connection
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.2 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.2 192.168.0.2 20
192.168.0.2 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.0.255 255.255.255.255 192.168.0.2 192.168.0.2 20
224.0.0.0 240.0.0.0 192.168.0.2 192.168.0.2 20
255.255.255.255 255.255.255.255 192.168.0.2 192.168.0.2 1
Default Gateway: 192.168.0.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/25/2013 01:18:47 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Cannot install the component C:\Documents and Settings\Dave\Desktop\SWPRV.DLL into the COM+ application 'MS Software Shadow Copy Provider' [0x80110401].

Error: (11/25/2013 01:13:56 PM) (Source: WinMgmt) (User: )
Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V1.1.4322\ASPNET.MOF while recovering repository file.

Error: (11/25/2013 01:13:56 PM) (Source: WinMgmt) (User: )
Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V3.0\WINDOWS COMMUNICATION FOUNDATION\SERVICEMODEL.MOF while recovering repository file.

Error: (11/25/2013 01:13:56 PM) (Source: WinMgmt) (User: )
Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V2.0.50727\ASPNET.MOF while recovering repository file.

Error: (11/25/2013 01:13:56 PM) (Source: WinMgmt) (User: )
Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V2.0.50727\CLR.MOF while recovering repository file.

Error: (11/25/2013 01:13:55 PM) (Source: WinMgmt) (User: )
Description: Failed to load MOF C:\FF4DC1FB05D9E422A745153515E52BE2\I386\LICWMI.MOF while recovering repository file.

Error: (11/25/2013 01:13:55 PM) (Source: WinMgmt) (User: )
Description: Failed to load MOF C:\7DCB5DD42C7D3E39673D17B94184\I386\LICWMI.MOF while recovering repository file.

Error: (11/25/2013 01:13:38 PM) (Source: LoadPerf) (User: )
Description: The performance counter name string value in the registry is incorrectly
formatted. The bogus string is 2904, the bogus index value is the first
DWORD in Data section while the last valid index values are the second and
third DWORD in Data section.

Error: (11/25/2013 01:13:35 PM) (Source: LoadPerf) (User: )
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The
Error code is the first DWORD in Data section.

Error: (11/25/2013 01:13:35 PM) (Source: LoadPerf) (User: )
Description: The performance counter name string value in the registry is incorrectly
formatted. The bogus string is 2904, the bogus index value is the first
DWORD in Data section while the last valid index values are the second and
third DWORD in Data section.


System errors:
=============
Error: (11/25/2013 04:10:22 PM) (Source: Service Control Manager) (User: )
Description: The Background Intelligent Transfer Service service failed to start due to the following error:
%%1290

Error: (11/25/2013 03:30:10 PM) (Source: Service Control Manager) (User: )
Description: The HP CUE DeviceDiscovery Service service hung on starting.

Error: (11/25/2013 03:28:49 PM) (Source: Service Control Manager) (User: )
Description: The Background Intelligent Transfer Service service failed to start due to the following error:
%%1290

Error: (11/25/2013 03:28:01 PM) (Source: Service Control Manager) (User: )
Description: The Ulead Burning Helper service terminated unexpectedly. It has done this 1 time(s).

Error: (11/25/2013 03:28:01 PM) (Source: Service Control Manager) (User: )
Description: The APC Data Service service terminated unexpectedly. It has done this 1 time(s).

Error: (11/25/2013 03:28:01 PM) (Source: Service Control Manager) (User: )
Description: The APC UPS Service service terminated unexpectedly. It has done this 1 time(s).

Error: (11/25/2013 03:28:01 PM) (Source: Service Control Manager) (User: )
Description: The Ati HotKey Poller service terminated unexpectedly. It has done this 1 time(s).

Error: (11/25/2013 02:11:52 PM) (Source: Service Control Manager) (User: )
Description: The Background Intelligent Transfer Service service failed to start due to the following error:
%%1290

Error: (11/25/2013 01:51:14 PM) (Source: Service Control Manager) (User: )
Description: The Background Intelligent Transfer Service service failed to start due to the following error:
%%1290

Error: (11/25/2013 01:46:05 PM) (Source: Service Control Manager) (User: )
Description: The Background Intelligent Transfer Service service failed to start due to the following error:
%%1290


Microsoft Office Sessions:
=========================
Error: (11/25/2013 01:18:47 PM) (Source: VSS)(User: )
Description: C:\Documents and Settings\Dave\Desktop\SWPRV.DLLMS Software Shadow Copy Provider0x80110401

Error: (11/25/2013 01:13:56 PM) (Source: WinMgmt)(User: )
Description: C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V1.1.4322\ASPNET.MOF

Error: (11/25/2013 01:13:56 PM) (Source: WinMgmt)(User: )
Description: C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V3.0\WINDOWS COMMUNICATION FOUNDATION\SERVICEMODEL.MOF

Error: (11/25/2013 01:13:56 PM) (Source: WinMgmt)(User: )
Description: C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V2.0.50727\ASPNET.MOF

Error: (11/25/2013 01:13:56 PM) (Source: WinMgmt)(User: )
Description: C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V2.0.50727\CLR.MOF

Error: (11/25/2013 01:13:55 PM) (Source: WinMgmt)(User: )
Description: C:\FF4DC1FB05D9E422A745153515E52BE2\I386\LICWMI.MOF

Error: (11/25/2013 01:13:55 PM) (Source: WinMgmt)(User: )
Description: C:\7DCB5DD42C7D3E39673D17B94184\I386\LICWMI.MOF

Error: (11/25/2013 01:13:38 PM) (Source: LoadPerf)(User: )
Description: 2904

Error: (11/25/2013 01:13:35 PM) (Source: LoadPerf)(User: )
Description: WmiApRplWmiApRpl

Error: (11/25/2013 01:13:35 PM) (Source: LoadPerf)(User: )
Description: 2904


=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.9.900.152)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Adobe Shockwave Player 12.0 (Version: 12.0.5.146)
ATI Display Driver (Version: 8.122-050329a-023511C-Dell)
Auslogics Disk Defrag (Version: version 3.4)
BufferChm (Version: 100.0.170.000)
CCleaner (Version: 3.23)
Corel WordPerfect Suite 8
CP_AtenaShokunin1Config (Version: 53.0.13.000)
CP_CalendarTemplates1 (Version: 53.0.13.000)
CP_Package_Basic1 (Version: 53.0.13.000)
CP_Panorama1Config (Version: 53.0.13.000)
CueTour (Version: 53.0.13.000)
CustomerResearchQFolder (Version: 1.00.0000)
D1500 (Version: 100.0.206.000)
D1500_Help (Version: 100.0.206.000)
Dell Resource CD (Version: 1.00.0000)
Destinations (Version: 53.0.13.000)
DeviceDiscovery (Version: 100.0.190.000)
DeviceFunctionQFolder (Version: 1.00.0000)
DJ_SF_03_D1500_ProductContext (Version: 100.0.215.000)
DJ_SF_03_D1500_Software (Version: 100.0.206.000)
DJ_SF_03_D1500_Software_Min (Version: 100.0.206.000)
DocProc (Version: 5.2.0.0)
Dropbox (Version: 2.0.22)
Extended Asian Language font pack for Adobe Reader XI (Version: 11.0.0)
FullDPAppQFolder (Version: 1.00.0000)
Google Earth (Version: 7.1.2.2041)
Google Update Helper (Version: 1.3.21.165)
GPBaseService (Version: 100.0.187.000)
HP Customer Participation Program 10.0 (Version: 10.0)
HP Deskjet D1500 Printer Driver Software 10.0 Rel .3 (Version: 10.0)
HP Image Zone 5.3 (Version: 5.3)
HP Imaging Device Functions 10.0 (Version: 10.0)
HP Photosmart Essential 2.5 (Version: 1.02.0000)
HP Photosmart Essential 2.5 (Version: 2.5)
HP Scanjet 4370 (Version: 5.3)
HP Smart Print 2.1 (Version: 2.1.0.235)
HP Software Update (Version: 3.0.5.001)
HP Solution Center 10.0 (Version: 10.0)
HP Update (Version: 4.000.007.003)
hpg4370 (Version: 5.0.0.0)
hpg4370QFolder (Version: 1.00.0000)
HPProductAssistant (Version: 100.0.170.000)
HPSSupply (Version: 100.0.170.000)
InstantShareDevices (Version: 53.0.13.000)
Intel RSX 3D
Intel® PRO Network Connections Drivers
InterActual Player
InterVideo DVDCopy 4 (Version: 4.5-B2.31)
InterVideo WinDVD 7 (Version: 7.0-B27.175)
Level Quality Watcher (Version: 1.0.0.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MarketResearch (Version: 100.0.170.000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Download Manager (Version: 1.2.1)
Microsoft English TTS Engine (Version: 2.0.1000.0)
Microsoft Location Finder (Version: 1.2.0)
Microsoft Office 2000 SR-1 Disc 2 (Version: 9.00.3821)
Microsoft Office 2000 SR-1 Premium (Version: 9.00.3821)
Microsoft Office Access database engine 2007 (English) (Version: 12.0.4518.1031)
Microsoft Streets & Trips 2009 (Version: 16.0.18.1000)
Microsoft XML Parser (Version: 8.20.8730.4)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Norton Internet Security (Version: 21.1.0.18)
PanoStandAlone (Version: 53.0.13.000)
PhotoGallery (Version: 53.0.13.000)
PowerChute Personal Edition 3.0.2 (Version: 3.0.2)
PSSWCORE (Version: 2.02.0000)
Quick View Plus
QuickTime (Version: 7.0.3)
RandMap (Version: 53.0.13.000)
SAPI Wrapper (Version: 1.0.0.0)
Scan (Version: 5.2.0.0)
ScannerCopy (Version: 5.2.0.0)
Shop for HP Supplies (Version: 10.0)
SkinsHP1 (Version: 53.0.13.000)
Social Privacy DNS
SolutionCenter (Version: 100.0.175.000)
Sonic_PrimoSDK (Version: 53.0.13.000)
Status (Version: 100.0.175.000)
swMSM (Version: 12.0.0.1)
System Requirements Lab for Intel (Version: 4.5.11.0)
Toolbox (Version: 100.0.170.000)
TrayApp (Version: 100.0.170.000)
TTS Wrapper (Version: 1.0.0.0)
Tweaking.com - Windows Repair (All in One) (Version: 2.1.0)
Ulead DVD MovieFactory 5 Plus (Version: 5.3)
UnloadSupport (Version: 10.0.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB2863058) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
VideoToolkit01 (Version: 100.0.128.000)
WebFldrs XP (Version: 9.50.7523)
WebReg (Version: 100.0.170.000)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series (Version: 9.00.2980)
Windows Media Format 11 runtime
Windows PowerShell™ 1.0 (Version: 2)
Windows XP Service Pack 3 (Version: 20080414.031525)

========================= Devices: ================================

Name: SM Bus Controller
Description: SM Bus Controller
Class Guid: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 21%
Total physical RAM: 3710.09 MB
Available physical RAM: 2929.53 MB
Total Pagefile: 5589.69 MB
Available Pagefile: 5000.71 MB
Total Virtual: 2047.88 MB
Available Virtual: 1963.64 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:445.76 GB) (Free:418.87 GB) NTFS
3 Drive d: (Barney2) (Fixed) (Total:465.76 GB) (Free:325.75 GB) NTFS

========================= Users: ========================================

User accounts for \\COMPUTERROOM

Administrator Dave Guest
HelpAssistant Kathy SUPPORT_388945a0


**** End of log ****
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#17
rockmilk

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Create a restore point on the machine.
http://support.microsoft.com/kb/948247

Now remove sp3.
http://support.microsoft.com/kb/950249

REboot the machine after.

Install fresh sp3 from the link below.
http://www.microsoft...ails.aspx?id=24

Now test your issue.
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#18
rockmilk

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Also you are missing your chipset driver,perhaps to most important driver on your machine.


Name: SM Bus Controller
Description: SM Bus Controller
Class Guid: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.



I suggest that you visit your computers support site and get that installed ASAP.
  • 0

#19
barneyhelper

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Have removed and re-installed SP3. I now can start BITS from services.msc but get error code 0x80240001 when going to Windows Update website. Also, if I reboot, BITS is turned off and have to manually turn back on.

Also cannot figure out how to get correct driver for SM bus. I have noticed that whenever I open device manager the page flickers like it is refreshing itself (never seen this before). I've tried numerous times to update the driver for SM bus but have been unsuccessful.
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#20
rockmilk

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What is the make and model of your machine?

If you are unable to determine that then the tool below should help.

Download UnknownDeviceIdentifier
http://www.zhangduo....eIdentifier.exe
and post the log it Creates in your next reply.
Run the program allow it to finish then hit file> save > Save the file to desktop.The default file name will be DeviceList Attach Device list in your next reply.


Also since you have a fresh sp3 you may re-run the all in one repair tool with the settings below.


Download the All in one Repair Tool Run the program vista/win 7 users please right click and run as admin. Go to step 4 and create a backup of your registry this tool involves changing registry keys and it is just a good idea to bak it up.Now go to the start repairs tab and run it with the following boxes checked.When running this tool disable your antivirus.


Reset Registry Permissions
Reset File Permissions
Register System Files
Repair WMI
Repair Windows FireWall
Repair Internet Explorer
Repair MDAV/MS Jet
Repair Hosts Files
Remove Policies Set By Infections
Repair Winsock & Dns Cache
Remove Temp Files
Repair Proxy Settings
Repair Windows Updates
Set Windows Services To DEfault Startup
Repair MSI (Windows Installer)
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#21
barneyhelper

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Attaching the devicelist file you requested. Also in the meantime I received Automatic Update icon and launched same several times where it downloaded several updates except one "KB2863058" which fails after several attempts.

Device Information Listing for Dave@COMPUTERROOM - 11/26/2013 5:23:49 PM

RADEON X300 SE 128MB HyperMemory
Chip: ATI Technologies Radeon X300 Series
Detail
PnpID
VEN_1002&DEV_5B60&SUBSYS_06021002&REV_00
Vendor
ATI Technologies Inc.
Device
RADEON X300 SE 128MB HyperMemory
Chip Vendor
ATI Technologies
Chip
Radeon X300 Series
RADEON X300 SE 128MB HyperMemory Secondary
Chip: ATI Technologies Radeon X300/X550/X1050 Series - Secondary
Detail
PnpID
VEN_1002&DEV_5B70&SUBSYS_06031002&REV_00
Vendor
ATI Technologies Inc.
Device
RADEON X300 SE 128MB HyperMemory Secondary
Chip Vendor
ATI Technologies
Chip
Radeon X300/X550/X1050 Series - Secondary
Intel® 82801 PCI Bridge - 244E
Chip: Intel 82801 Family (ICH2/3/4/5/6/7/8/9/10,63xxESB) Hub Interface to PCI Bridge
Detail
PnpID
VEN_8086&DEV_244E&SUBSYS_00000000&REV_E1
Vendor
Intel
Device
Intel® 82801 PCI Bridge - 244E
Chip Vendor
Intel
Chip
82801 Family (ICH2/3/4/5/6/7/8/9/10,63xxESB) Hub Interface to PCI Bridge
PCI standard host CPU bridge
Chip: Intel 82945G/GZ/P/PL Chipset Processor to I/O Controller
Detail
PnpID
VEN_8086&DEV_2770&SUBSYS_00000000&REV_00
Vendor
(Standard system devices)
Device
PCI standard host CPU bridge
Chip Vendor
Intel
Chip
82945G/GZ/P/PL Chipset Processor to I/O Controller
PCI standard PCI-to-PCI bridge
Chip: Intel 82945G/GZ/P/PL Chipset PCIe Port 1
Detail
PnpID
VEN_8086&DEV_2771&SUBSYS_00000000&REV_00
Vendor
(Standard system devices)
Device
PCI standard PCI-to-PCI bridge
Chip Vendor
Intel
Chip
82945G/GZ/P/PL Chipset PCIe Port 1
PCI standard ISA bridge
Chip: Intel 82801GB/GR (ICH7 Family) LPC Interface Controller
Detail
PnpID
VEN_8086&DEV_27B8&SUBSYS_00000000&REV_01
Vendor
(Standard system devices)
Device
PCI standard ISA bridge
Chip Vendor
Intel
Chip
82801GB/GR (ICH7 Family) LPC Interface Controller
Intel® 82801GR/GH SATA AHCI Controller
Chip: Intel 82801GB/GR/GH (ICH7 Family) SATA I/O Controller cc=AHCI
Detail
PnpID
VEN_8086&DEV_27C1&SUBSYS_01A71028&REV_01
Vendor
Intel
Device
Intel® 82801GR/GH SATA AHCI Controller
Chip Vendor
Intel
Chip
82801GB/GR/GH (ICH7 Family) SATA I/O Controller cc=AHCI
Standard Universal PCI to USB Host Controller
Chip: Intel 82801G (ICH7 Family) USB UHCI Controller #1
Detail
PnpID
VEN_8086&DEV_27C8&SUBSYS_01A71028&REV_01
Vendor
(Standard USB Host Controller)
Device
Standard Universal PCI to USB Host Controller
Chip Vendor
Intel
Chip
82801G (ICH7 Family) USB UHCI Controller #1
Standard Universal PCI to USB Host Controller
Chip: Intel 82801G (ICH7 Family) USB UHCI Controller #2
Detail
PnpID
VEN_8086&DEV_27C9&SUBSYS_01A71028&REV_01
Vendor
(Standard USB Host Controller)
Device
Standard Universal PCI to USB Host Controller
Chip Vendor
Intel
Chip
82801G (ICH7 Family) USB UHCI Controller #2
Standard Universal PCI to USB Host Controller
Chip: Intel 82801G (ICH7 Family) USB UHCI Controller #3
Detail
PnpID
VEN_8086&DEV_27CA&SUBSYS_01A71028&REV_01
Vendor
(Standard USB Host Controller)
Device
Standard Universal PCI to USB Host Controller
Chip Vendor
Intel
Chip
82801G (ICH7 Family) USB UHCI Controller #3
Standard Universal PCI to USB Host Controller
Chip: Intel 82801G (ICH7 Family) USB UHCI Controller #4
Detail
PnpID
VEN_8086&DEV_27CB&SUBSYS_01A71028&REV_01
Vendor
(Standard USB Host Controller)
Device
Standard Universal PCI to USB Host Controller
Chip Vendor
Intel
Chip
82801G (ICH7 Family) USB UHCI Controller #4
Standard Enhanced PCI to USB Host Controller
Chip: Intel 82801G (ICH7 Family) USB EHCI Controller
Detail
PnpID
VEN_8086&DEV_27CC&SUBSYS_01A71028&REV_01
Vendor
(Standard USB Host Controller)
Device
Standard Enhanced PCI to USB Host Controller
Chip Vendor
Intel
Chip
82801G (ICH7 Family) USB EHCI Controller
PCI standard PCI-to-PCI bridge
Chip: Intel 82801G (ICH7 Family) PCIe Port #1
Detail
PnpID
VEN_8086&DEV_27D0&SUBSYS_00000000&REV_01
Vendor
(Standard system devices)
Device
PCI standard PCI-to-PCI bridge
Chip Vendor
Intel
Chip
82801G (ICH7 Family) PCIe Port #1
Microsoft UAA Bus Driver for High Definition Audio
Chip: Intel 82801G (ICH7 Family) High Definition Audio Controller
Detail
PnpID
VEN_8086&DEV_27D8&SUBSYS_01A71028&REV_01
Vendor
Microsoft
Device
Microsoft UAA Bus Driver for High Definition Audio
Chip Vendor
Intel
Chip
82801G (ICH7 Family) High Definition Audio Controller
SM Bus Controller [UNKNOWN DEVICE]
Chip: Intel 82801G (ICH7 Family) SMBus Controller
Detail
PnpID
VEN_8086&DEV_27DA&SUBSYS_01A71028&REV_01
Vendor

Device
SM Bus Controller
Chip Vendor
Intel
Chip
82801G (ICH7 Family) SMBus Controller
Intel® PRO/100 VE Network Connection
Chip: Intel 82801G (ICH7 Family) I/O Controller Hub LAN
Detail
PnpID
VEN_8086&DEV_27DC&SUBSYS_01A71028&REV_01
Vendor
Intel
Device
Intel® PRO/100 VE Network Connection
Chip Vendor
Intel
Chip
82801G (ICH7 Family) I/O Controller Hub LAN
Standard Dual Channel PCI IDE Controller
Chip: Intel 82801G (ICH7 Family) PATA I/O Controller
Detail
PnpID
VEN_8086&DEV_27DF&SUBSYS_01A71028&REV_01
Vendor
(Standard IDE ATA/ATAPI controllers)
Device
Standard Dual Channel PCI IDE Controller
Chip Vendor
Intel
Chip
82801G (ICH7 Family) PATA I/O Controller
PCI standard PCI-to-PCI bridge
Chip: Intel 82801GR/GH/GHM (ICH7 Family) PCIe Port #5
Detail
PnpID
VEN_8086&DEV_27E0&SUBSYS_00000000&REV_01
Vendor
(Standard system devices)
Device
PCI standard PCI-to-PCI bridge
Chip Vendor
Intel
Chip
82801GR/GH/GHM (ICH7 Family) PCIe Port #5
PCI standard PCI-to-PCI bridge
Chip: Intel 82801GR/GH/GHM (ICH7 Family) PCIe Port #6
Detail
PnpID
VEN_8086&DEV_27E2&SUBSYS_00000000&REV_01
Vendor
(Standard system devices)
Device
PCI standard PCI-to-PCI bridge
Chip Vendor
Intel
Chip
82801GR/GH/GHM (ICH7 Family) PCIe Port #6
Hewlett Packard USB Device
Vendor: Hewlett Packard
PnpID: VID_03F0&PID_1D04
Device: USB Device
Hewlett Packard ScanJet 4370
Vendor: Hewlett Packard
PnpID: VID_03F0&PID_4105
Device: ScanJet 4370
Logitech Logitech QuickCam Pro 4000
Vendor: Logitech
PnpID: VID_046D&PID_08B2
Device: Logitech QuickCam Pro 4000
Belkin F5U234 USB V2.0 4-Port Hub
Vendor: Belkin
PnpID: VID_050D&PID_0234
Device: F5U234 USB V2.0 4-Port Hub
American Power Conversion American Power Conversion USB UPS (Apcupsd)
Vendor: American Power Conversion
PnpID: VID_051D&PID_0002
Device: American Power Conversion USB UPS (Apcupsd)
SMK Manufacturing eHome Infrared Receiver (USBCIR)
Vendor: SMK Manufacturing
PnpID: VID_0609&PID_031D
Device: eHome Infrared Receiver (USBCIR)
Uni Class Technology USB Device
Vendor: Uni Class Technology
PnpID: VID_10D5&PID_0315
Device: USB Device
Hauppauge Computer Works Hauppauge PVR USB2 AVS Video Capture
Vendor: Hauppauge Computer Works
PnpID: VID_2040&PID_2400
Device: Hauppauge PVR USB2 AVS Video Capture
USB Root Hub
Vendor: Microsoft
PnpID: usb\root_hub
Generic USB Hub
Vendor: Microsoft
PnpID: usb\class_09
USB Composite Device
Vendor: Microsoft
PnpID: usb\composite
Logitech USB Camera (Pro 4000)
Vendor: Logitech
PnpID: usb\vid_046d&pid_08b2
eHome Infrared Receiver
Vendor: Microsoft
PnpID: usb\vid_0609&pid_031d
USB Printing Support
Vendor: Microsoft
PnpID: usb\class_07
CD-ROM Drive
Vendor: Microsoft
PnpID: gencdrom
ACPI Multiprocessor PC
Vendor: Microsoft
PnpID: acpiapic_mp
Disk drive
Vendor: Microsoft
PnpID: gendisk
Standard floppy disk controller
Vendor: Microsoft
PnpID: *pnp0700
Primary IDE Channel
Vendor: Microsoft
PnpID: primary_ide_channel
Secondary IDE Channel
Vendor: Microsoft
PnpID: secondary_ide_channel
HID Keyboard Device
Vendor: Microsoft
PnpID: hid_device_system_keyboard
Microsoft eHome Remote Control Keyboard keys
Vendor: Microsoft
PnpID: hid\vid_0609&pid_031d&col05
Microsoft eHome MCIR Keyboard
Vendor: Microsoft
PnpID: hid\vid_0609&pid_031d&col06
Microsoft eHome MCIR 109 Keyboard
Vendor: Microsoft
PnpID: hid\vid_0609&pid_031d&col07
Media Control Devices
Vendor: Microsoft
PnpID: ms_mmmci
Video Codecs
Vendor: Microsoft
PnpID: ms_mmvid
Audio Codecs
Vendor: Microsoft
PnpID: ms_mmacm
Legacy Video Capture Devices
Vendor: Microsoft
PnpID: ms_mmvcd
Legacy Audio Drivers
Vendor: Microsoft
PnpID: ms_mmdrv
Logitech Microphone (Pro 4000)
Vendor: Logitech
PnpID: usb\vid_046d&pid_08b2&mi_01
Microsoft Streaming Clock Proxy
Vendor: Microsoft
PnpID: sw\{97ebaacc-95bd-11d0-a3ea-00a0c9223196}
Microsoft Streaming Quality Manager Proxy
Vendor: Microsoft
PnpID: sw\{ddf4358e-bb2c-11d0-a42f-00a0c9223196}
Microsoft Streaming Service Proxy
Vendor: Microsoft
PnpID: sw\{96e080c7-143c-11d1-b40f-00a0c9223196}
Microsoft Kernel System Audio Device
Vendor: Microsoft
PnpID: sw\{a7c7a5b0-5af3-11d1-9ced-00a024bf0407}
Microsoft Kernel DRM Audio Descrambler
Vendor: Microsoft
PnpID: sw\{eec12db6-ad9c-4168-8658-b03daef417fe}
Microsoft Kernel Wave Audio Mixer
Vendor: Microsoft
PnpID: sw\{b7eafdc0-a680-11d0-96d8-00aa0051e51d}
Microsoft Kernel Acoustic Echo Canceller
Vendor: Microsoft
PnpID: sw\{4245ff73-1db4-11d2-86e4-98ae20524153}
Microsoft Kernel GS Wavetable Synthesizer
Vendor: Microsoft
PnpID: sw\{6c1b9f60-c0a9-11d0-96d8-00aa0051e51d}
Microsoft Kernel DLS Synthesizer
Vendor: Microsoft
PnpID: sw\{8c07dd50-7a8d-11d2-8f8c-00c04fbf8fef}
Microsoft WINMM WDM Audio Compatibility Driver
Vendor: Microsoft
PnpID: sw\{cd171de3-69e5-11d2-b56d-0000f8754380}
Microsoft Kernel Audio Splitter
Vendor: Microsoft
PnpID: sw\{2f412ab5-ed3a-4590-ab24-b0ce2aa77d3c}
Hauppauge WinTV PVR2 USB2 Encoder
Vendor: Hauppauge Computer Works, Inc.
PnpID: usb\vid_2040&pid_2400
Closed Caption Decoder
Vendor: Microsoft
PnpID: sw\{562370a8-f8dd-11d2-bc64-00a0c95ec22e}
NABTS/FEC VBI Codec
Vendor: Microsoft
PnpID: sw\{07dad662-22f1-11d1-a9f4-00c04fbbde8f}
World Standard Teletext Codec
Vendor: Microsoft
PnpID: sw\{70bc06e0-5666-11d3-a184-00105aef9f33}
BDA Slip De-Framer
Vendor: Microsoft
PnpID: sw\{03884cb6-e89a-4deb-b69e-8dc621686e6a}
Microsoft Streaming Tee/Sink-to-Sink Converter
Vendor: Microsoft
PnpID: sw\{cfd669f1-9bc2-11d0-8299-0000f822fe8a}
BDA IPSink
Vendor: Microsoft
PnpID: sw\{d84d449b-62fb-4ebb-b969-5183ed3dfb51}
SigmaTel High Definition Audio CODEC
Vendor: SigmaTel
PnpID: hdaudio\func_01&ven_8384&dev_7680&subsys_102801a7
Plug and Play Monitor
Vendor: Microsoft
PnpID: *pnp09ff
HID-compliant mouse
Vendor: Microsoft
PnpID: hid_device_system_mouse
RAS Async Adapter
Vendor: Microsoft
PnpID: sw\{eeab7790-c514-11d1-b42b-00805fc1270e}
WAN Miniport (L2TP)
Vendor: Microsoft
PnpID: ms_l2tpminiport
WAN Miniport (PPTP)
Vendor: Microsoft
PnpID: ms_pptpminiport
WAN Miniport (PPPOE)
Vendor: Microsoft
PnpID: ms_pppoeminiport
Direct Parallel
Vendor: Microsoft
PnpID: ms_ptiminiport
WAN Miniport (IP)
Vendor: Microsoft
PnpID: ms_ndiswanip
Packet Scheduler Miniport
Vendor: Microsoft
PnpID: ms_pschedmp
Microsoft TV/Video Connection
Vendor: Microsoft
PnpID: sw\{48926476-2cae-4ded-a86e-73ddebed6779}
HP Deskjet D1500 series
Vendor: Hewlett-Packard
PnpID: usbprint\hpdeskjet_d1500_seria502
Plug and Play Software Device Enumerator
Vendor: Microsoft
PnpID: root\swenum
Microcode Update Device
Vendor: Microsoft
PnpID: root\update
Microsoft System Management BIOS Driver
Vendor: Microsoft
PnpID: root\mssmbios
Volume Manager
Vendor: Microsoft
PnpID: root\ftdisk
Microsoft ACPI-Compliant System
Vendor: Microsoft
PnpID: *pnp0c08
ACPI Fixed Feature Button
Vendor: Microsoft
PnpID: acpi\fixedbutton
ACPI Power Button
Vendor: Microsoft
PnpID: *pnp0c0c
PCI bus
Vendor: Microsoft
PnpID: *pnp0a03
System board
Vendor: Microsoft
PnpID: *pnp0c01
Motherboard resources
Vendor: Microsoft
PnpID: *pnp0c02
Numeric data processor
Vendor: Microsoft
PnpID: *pnp0c04
ISAPNP Read Data Port
Vendor: Microsoft
PnpID: isapnp\readdataport
System CMOS/real time clock
Vendor: Microsoft
PnpID: *pnp0b00
Programmable interrupt controller
Vendor: Microsoft
PnpID: *pnp0000
System timer
Vendor: Microsoft
PnpID: *pnp0100
Direct memory access controller
Vendor: Microsoft
PnpID: *pnp0200
System speaker
Vendor: Microsoft
PnpID: *pnp0800
Microsoft Composite Battery
Vendor: Microsoft
PnpID: composite_battery
Terminal Server Mouse Driver
Vendor: Microsoft
PnpID: root\rdp_mou
Terminal Server Keyboard Driver
Vendor: Microsoft
PnpID: root\rdp_kbd
Floppy disk drive
Vendor: Microsoft
PnpID: genfloppydisk
Intel Processor
Vendor: Microsoft
PnpID: acpi\genuineintel_-_x86
Generic volume shadow copy
Vendor: Microsoft
PnpID: storage\volumesnapshot
HP Scanjet 4370
Vendor: Hewlett-Packard
PnpID: usb\vid_03f0&pid_4105
Logitech QuickCam Pro 4000
Vendor: Logitech
PnpID: usb\vid_046d&pid_08b2&mi_00
Generic volume
Vendor: Microsoft
PnpID: storage\volume
APC UPS
Vendor: APC by Schneider Electric
PnpID: hid\vid_051d&pid_0002
American Power Conversion USB UPS
Vendor: Microsoft
PnpID: usb\vid_051d&pid_0002
USB Human Interface Device
Vendor: Microsoft
PnpID: usb\class_03&subclass_01
HID-compliant device
Vendor: Microsoft
PnpID: hid_device
HID-compliant consumer control device
Vendor: Microsoft
PnpID: hid_device_up:000c_u:0001
Microsoft eHome Infrared Transceiver
Vendor: Microsoft
PnpID: irbus\vid_0609&pid_031d

Do you still want me to proceed with running "All-in-one"?
  • 0

#22
barneyhelper

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UPDATE!!!

Automatic Update keeps showing two updates, KB2868038 (which it indicates that it installs) and KB2863058 (which it indicates that it fails). When I run services.msc, it shows Automatic Updates started and BITS started. I can no longer access Windows Update from my computer.

At this point I feel like I'm back where I started.

DO YOU STILL WANT ME TO RUN ALL-IN-ONE?
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#23
rockmilk

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Here is your driver you need the xp32bit version.
Install it.
http://www.pcpitstop...ler~-~27DA.html

As far as the all in one yes re-run it as suggested with only the items ticked that I suggested.
  • 0

#24
rockmilk

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If the all in one fails then try the .netframework repair tool.
http://www.microsoft...s.aspx?id=30135

Restart after running and then try and install manually.

http://www.microsoft...s.aspx?id=40497
http://www.microsoft...s.aspx?id=39783


Some more info on your issue...

http://support.micro.../976982#method2


Finally if all of the above fails then I suggest this.

Update the machine to IE 8 since the service pack was removed then most likely so was IE 8.
https://www.microsof...-8-details.aspx

Download the Windows update agent.
http://download.wind...Agent30-x86.exe

Save the download to your C: drive.

Hit the windows key and R at the same time.

In the Run box.

Type::

C:\WindowsUpdateAgent30-x86.exe /wuforce

and then click OK,install WU agent

Restart the PC and try to update the machine.


Instructions for last part of my post taken from here.
http://support.micro....com/kb/2606456

Edited by rockmilk, 26 November 2013 - 10:13 PM.

  • 0

#25
barneyhelper

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Ran the driver update for SM BUS and it apparently worked. Device Manager now shows everything OK, except the window still flickers and I didn't have that before I re-installed XP.

Ran All-In-One and stillhave update problem except I can now open Windows Update. Update still shows the two files KB2863058 and KB2868038, installs KB2868038 and fails KB2863058.

Will try your remaining suggestions tomorrow.
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#26
rockmilk

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As far as the screen flicker issue I would like you to visit the site below and install all it offers.
http://www.intel.com.../support/detect

Also follow the steps below.

  • Hit the Start button then.
  • Right Click My computer
  • Properties
  • Harwdare Tab
  • Device Manager.
  • Scroll down to the IDE ATA/ATAPI Controlers Left click the + to the left of the drivers.
  • Right Click and uninstall all of your Primary IDE drivers.
  • There most likely will be more than one of the Primary IDE Drivers!!
  • Make sure and un-install All of them prior to rebooting.
  • Reboot the machine.
  • Another request will be made to reboot after the initial.
  • Reboot again.

  • 0

#27
barneyhelper

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Ran all the suggestions, still have same problem with KB2863058 (fails) and KB2868038 (repeats).
When trying to install Windows Update Agent, I get a message that it is already installed. When I try to run the file it can't find it. I tried searching C:\ for the windowsupdateagent30-x86.exe file and it could not be found.

I tried to resolve screen flicker problem per your instructions and it didn't work. I did not get a second request to reboot as you said, instead Windows found new hardware and installed drivers for same after first reboot.

Any further instructions?
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#28
rockmilk

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Windows update works as donna b suggested earlier in the thread why not just hide the update.

As far as the screen flicker issue why not attempt to adjust the screen resolution.
http://www.howtogeek...n-crt-monitors/

If that does fail to fix the screen flicker issue then go back to the restore point I had you create.
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#29
barneyhelper

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Hi rockmilk,

Really appreciate all your help on this problem. Things are a little hectic around here. My wife has been ill and had to check her in to hospital yesterday for tests. She should be discharged today for the holiday and return later for additional testing. Will try your suggestions as time allows.

Happy Thanksgiving
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#30
barneyhelper

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Hi rockmilk,

Well I did the following and system appears OK except for a few exceptions:
I ran All-In-One, then ran MalwareBytes (found 40 optionals and deleted), then ran All-In-One again.

Still have the refresh problem in Device Manager, Have two icons for Network Connections in Control Panel, Have a shortcut icon for FixDotNet20131127180322531 folder on Desktop (created 11/29/13, 1.19Mb) and when running services.msc it shows Automatic Updates started and BITS not started.

I'm not getting the update icon in my lower task bar anymore but have not tried Windows Update.

Also, I could not figure out how to hide the two updates KB2868038 and KB2863058 before running the above.

Any suggestions for what I should do next?
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