Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

System problems / missing tools


  • Please log in to reply

#1
lawnguybri

lawnguybri

    Member

  • Member
  • PipPipPip
  • 102 posts
I should first note that this is on my daughter's hp computer, and I have started this topic on my own laptop. I am hesitant to connect her computer onto my wifi (it was on her own wifi before), for if its infected with something I'm not sure if somehow my wifi can be compromised somehow. Should this be a concern?

Her computer has been giving her problems for a little while now...I can't say how long exactly. It is an hp computer purchased last year on Black Friday, and it runs windows 8. I know she only uses the computer for basic internet usage, school projects, and some computer gaming (minecraft, for the most part). The problems she's been experiencing recently includes random computer crashes, slow performance, an inability to access "settings" or other system tools (the icon is there, but clicking it does nothing. Also, the ability to shut down the computer properly is gone...there is no "shut down" button. Disappeared.

First, is there an danger to connecting this computer to my home wifi? If the computer is infected with something, can my wifi be somehow compromised?
And if not, what steps do I need to take?

Thank you in advance, for any help provided :)

Bri.
  • 0

Advertisements


#2
zep516

zep516

    Trusted Helper

  • Malware Removal
  • 7,570 posts
Hi lawnguybri,

If your concerned about infection / malware, start a topic Here. Step # 2..

There's always a slight risk of connecting to internet if infection is present, we can't say how great the risk is until log reports are generated and looked over by a malware removal person. You will need to connect to download OTL...

Post your logs and someone will review them for you.

Note: OTL will create logs, post them both.

Thanks
Joe :)

Edited by zep516, 24 November 2013 - 02:59 PM.

  • 0

#3
lawnguybri

lawnguybri

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 102 posts
thanks, ill start with the otl log and repost this over in malware.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP