[8cimi0nyx]

I sincerely hate my mother for using the pc, its almost without fail she will muddy the thing up. she must just randomly click on anything she sees...
Anyways. on any given site certain words are clickable/are linked. its just adds/spam. I dont know how to get rid of this, its very annoying, another thing is, even when I click on a link I want to thats obviously not the addware/spyware a small window pops up, like a pop up, but nothing seems to actually load, just a super long URL.




this is a screen shot I took, I highlighted the "links" that are the problem. they are always green and when I hover over them this is what happens.

here is the log


OTL logfile created on: 11/27/2013 5:48:46 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\mauri\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16736)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.91 Gb Total Physical Memory | 0.79 Gb Available Physical Memory | 20.12% Memory free
7.83 Gb Paging File | 4.76 Gb Available in Paging File | 60.87% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 921.47 Gb Total Space | 370.09 Gb Free Space | 40.16% Space Free | Partition Type: NTFS

Computer Name: MONICA-PC | User Name: mauri | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/11/27 17:44:41 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\mauri\Downloads\OTL.exe
PRC - [2013/11/14 05:29:33 | 000,863,184 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
PRC - [2013/10/09 09:58:16 | 003,275,136 | ---- | M] (Skype Technologies S.A.) -- C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
PRC - [2013/08/28 12:32:14 | 000,101,888 | ---- | M] (Freemake) -- C:\ProgramData\Freemake\FreemakeUtilsService\FreemakeUtilsService.exe
PRC - [2011/06/22 01:02:08 | 002,114,176 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files (x86)\ASUS\ASUS Manager Suite\ASUSManager.exe
PRC - [2011/06/13 16:12:48 | 000,091,136 | ---- | M] (AsusTek) -- C:\Program Files (x86)\ASUS\ASUS Touch Tech\AsusMagnifier3D.exe
PRC - [2011/06/13 16:12:48 | 000,011,264 | ---- | M] (AsusTek) -- C:\Program Files (x86)\ASUS\ASUS Touch Tech\QuickGesture\x86\QuickGesture.exe
PRC - [2011/03/23 17:08:12 | 001,426,048 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files (x86)\ASUS\AI Suite II\AI Suite II.exe
PRC - [2011/02/18 10:20:54 | 000,013,336 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
PRC - [2011/02/01 15:24:42 | 002,656,280 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
PRC - [2011/02/01 15:24:40 | 000,326,168 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
PRC - [2010/11/26 23:50:04 | 002,931,328 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files (x86)\ASUS\AI Suite II\AsRoutineController.exe
PRC - [2010/10/21 19:52:26 | 000,586,880 | ---- | M] () -- C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.11\AsSysCtrlService.exe
PRC - [2010/06/04 22:55:42 | 000,363,136 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files (x86)\ASUS\ASUS Manager Suite\EMMessageParser.exe
PRC - [2010/06/04 22:55:38 | 000,383,616 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files (x86)\ASUS\ASUS Manager Suite\EMOSDControl\EMOSDControl.exe
PRC - [2010/05/19 17:10:02 | 000,223,872 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files (x86)\ASUS\ASUS Manager Suite\AsEjectHelper.exe
PRC - [2010/03/18 12:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
PRC - [2009/12/22 13:16:18 | 000,330,368 | ---- | M] (ASUSTeK Computer Inc.) -- C:\Program Files (x86)\ASUS\Message Controller\AsMessageController.exe


========== Modules (No Company Name) ==========

MOD - [2013/11/14 05:29:31 | 000,399,312 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\ppgooglenaclpluginchrome.dll
MOD - [2013/11/14 05:29:30 | 013,582,800 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\PepperFlash\pepflashplayer.dll
MOD - [2013/11/14 05:29:29 | 004,055,504 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\pdf.dll
MOD - [2013/11/14 05:28:37 | 000,702,416 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\libglesv2.dll
MOD - [2013/11/14 05:28:36 | 000,099,792 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\libegl.dll
MOD - [2013/11/14 05:28:34 | 001,619,408 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\ffmpegsumo.dll
MOD - [2013/10/17 11:25:48 | 008,866,472 | ---- | M] () -- C:\Program Files (x86)\Microsoft Office\Office15\1033\GrooveIntlResource.dll
MOD - [2013/01/28 12:08:56 | 000,087,952 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2013/01/28 12:08:28 | 001,242,512 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2011/06/13 15:28:58 | 001,266,176 | ---- | M] () -- C:\Program Files (x86)\ASUS\AI Suite II\MyLogo\MyLogo.dll
MOD - [2011/05/19 13:44:38 | 001,036,800 | ---- | M] () -- C:\Program Files (x86)\ASUS\AI Suite II\ASUS Update\Update.dll
MOD - [2011/03/23 17:05:04 | 000,964,608 | ---- | M] () -- C:\Program Files (x86)\ASUS\AI Suite II\BarGadget\BarGadget.dll
MOD - [2011/02/24 12:19:36 | 000,143,360 | ---- | M] () -- C:\Program Files (x86)\ASUS\AI Suite II\AssistFunc.dll
MOD - [2011/01/07 18:39:36 | 001,246,208 | ---- | M] () -- C:\Program Files (x86)\ASUS\AI Suite II\Settings\Settings.dll
MOD - [2010/08/06 20:13:48 | 000,886,272 | ---- | M] () -- C:\Program Files (x86)\ASUS\AI Suite II\TabGadget\TabGadget.dll
MOD - [2010/08/06 20:11:20 | 000,850,944 | ---- | M] () -- C:\Program Files (x86)\ASUS\AI Suite II\Splitter\Splitter.dll
MOD - [2010/06/21 17:21:22 | 000,208,896 | ---- | M] () -- C:\Program Files (x86)\ASUS\AI Suite II\ImageHelper.dll
MOD - [2009/09/16 03:17:20 | 000,098,304 | ---- | M] () -- C:\Program Files (x86)\ASUS\Message Controller\AsKeyboardHooker.dll
MOD - [2009/08/12 22:15:52 | 000,253,952 | ---- | M] () -- C:\Program Files (x86)\ASUS\AI Suite II\pngio.dll
MOD - [2009/05/22 08:56:18 | 000,053,248 | ---- | M] () -- C:\Program Files (x86)\ASUS\Message Controller\AsACPINotify.dll
MOD - [2008/11/04 13:23:04 | 000,077,824 | ---- | M] () -- C:\Program Files (x86)\ASUS\Message Controller\AsRemoteControlHooker.dll
MOD - [2008/10/28 22:52:58 | 000,176,128 | ---- | M] () -- C:\Program Files (x86)\ASUS\ASUS Manager Suite\ImageMgr.dll
MOD - [2007/10/31 19:51:00 | 000,061,440 | ---- | M] () -- C:\Program Files (x86)\ASUS\ASUS Manager Suite\MessageParser\AsMultiLang.dll
MOD - [2007/10/31 19:51:00 | 000,061,440 | ---- | M] () -- C:\Program Files (x86)\ASUS\ASUS Manager Suite\EMOSDControl\MultiLang\AsMultiLang.dll
MOD - [2007/10/31 19:51:00 | 000,061,440 | ---- | M] () -- C:\Program Files (x86)\ASUS\ASUS Manager Suite\AsMultiLang.dll


========== Services (SafeList) ==========

SRV:64bit: - [2013/10/23 17:14:22 | 000,348,376 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2013/10/23 17:14:22 | 000,023,808 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV:64bit: - [2013/10/18 17:36:14 | 000,517,344 | ---- | M] () [Auto | Running] -- C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.0.4555.0\AdAwareService.exe -- (LavasoftAdAwareService11)
SRV:64bit: - [2013/05/26 23:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2011/05/31 08:42:06 | 000,210,024 | ---- | M] (DTS) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\DTSAudioService64.exe -- (DTSAudioService)
SRV:64bit: - [2010/09/22 20:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2010/05/20 14:26:28 | 000,199,536 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft LifeCam\MSCamS64.exe -- (MSCamSvc)
SRV:64bit: - [2009/07/13 19:38:59 | 000,019,456 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\CISVC.EXE -- (CISVC)
SRV - [2013/11/12 21:39:36 | 000,119,408 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/10/30 13:25:56 | 000,566,696 | ---- | M] (Valve Corporation) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Steam\SteamService.exe -- (Steam Client Service)
SRV - [2013/10/09 09:58:16 | 003,275,136 | ---- | M] (Skype Technologies S.A.) [Auto | Running] -- C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe -- (Skype C2C Service)
SRV - [2013/10/09 07:21:15 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/09/05 10:34:30 | 000,171,680 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2013/08/28 12:32:14 | 000,101,888 | ---- | M] (Freemake) [Auto | Running] -- C:\ProgramData\Freemake\FreemakeUtilsService\FreemakeUtilsService.exe -- (Freemake Improver)
SRV - [2013/04/04 14:50:32 | 000,701,512 | ---- | M] (Malwarebytes Corporation) [Auto | Stopped] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe -- (MBAMService)
SRV - [2013/04/04 14:50:32 | 000,418,376 | ---- | M] (Malwarebytes Corporation) [Auto | Stopped] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe -- (MBAMScheduler)
SRV - [2013/02/06 03:58:26 | 001,039,360 | ---- | M] (Hewlett-Packard Co.) [Auto | Running] -- C:\Users\Monica\AppData\Local\Temp\7zS7BCC\HPSLPSVC64.DLL -- (HPSLPSVC)
SRV - [2012/12/14 01:42:10 | 000,277,616 | ---- | M] (Intel Corporation) [On_Demand | Stopped] -- C:\Windows\SysWOW64\IntelCpHeciSvc.exe -- (cphs)
SRV - [2011/02/18 10:20:54 | 000,013,336 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc)
SRV - [2011/02/01 15:24:42 | 002,656,280 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe -- (UNS)
SRV - [2011/02/01 15:24:40 | 000,326,168 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe -- (LMS)
SRV - [2010/10/21 19:52:26 | 000,586,880 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.11\AsSysCtrlService.exe -- (AsSysCtrlService)
SRV - [2010/03/18 12:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/02/19 12:37:14 | 000,517,096 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe -- (SwitchBoard)
SRV - [2009/06/10 15:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/09/27 09:53:06 | 000,134,944 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2013/07/21 20:19:42 | 000,126,872 | ---- | M] (Power Software Ltd) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\scdemu.sys -- (SCDEmu)
DRV:64bit: - [2013/07/17 18:10:52 | 000,329,800 | ---- | M] (BitDefender S.R.L.) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Trufos.sys -- (Trufos)
DRV:64bit: - [2013/04/04 14:50:32 | 000,025,928 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)
DRV:64bit: - [2013/02/04 01:10:36 | 000,028,920 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NWVoltron.sys -- (NWVoltron)
DRV:64bit: - [2012/12/14 01:42:22 | 005,353,888 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2012/12/13 12:50:36 | 000,054,784 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2012/08/23 08:10:20 | 000,019,456 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2012/08/23 08:08:26 | 000,030,208 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2012/08/23 08:07:35 | 000,057,856 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2012/08/21 12:01:20 | 000,033,240 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2012/03/01 00:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/08/23 04:49:23 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/08/23 04:49:23 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/08/01 18:47:30 | 000,391,144 | ---- | M] (ASMedia Technology Inc) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\asmtxhci.sys -- (asmtxhci)
DRV:64bit: - [2011/08/01 18:47:30 | 000,129,000 | ---- | M] (ASMedia Technology Inc) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\asmthub3.sys -- (asmthub3)
DRV:64bit: - [2011/06/13 16:12:48 | 000,023,680 | ---- | M] (ASUS Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\HidFilter.sys -- (hidfilter)
DRV:64bit: - [2011/06/10 05:34:52 | 000,539,240 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2011/05/13 17:37:54 | 000,048,488 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\fssfltr.sys -- (fssfltr)
DRV:64bit: - [2011/05/04 01:45:28 | 000,031,216 | ---- | M] (CyberLink Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\clwvd.sys -- (clwvd)
DRV:64bit: - [2011/05/02 19:45:06 | 000,175,192 | ---- | M] (JMicron Technology Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\jmcr.sys -- (JMCR)
DRV:64bit: - [2011/03/08 18:15:12 | 000,016,152 | ---- | M] (n/a) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NWWakeFilterV.sys -- (NWWakeFilterV)
DRV:64bit: - [2011/03/08 18:15:10 | 000,016,152 | ---- | M] (Windows ® Win 7 DDK provider) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hidkmdf.sys -- (hidkmdf)
DRV:64bit: - [2011/02/18 10:11:54 | 000,439,320 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2010/11/20 21:23:47 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/11/20 21:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/10/20 22:05:18 | 000,014,592 | ---- | M] (ASUSTek Computer Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\AiCharger.sys -- (AiCharger)
DRV:64bit: - [2010/10/19 18:34:26 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (MEIx64)
DRV:64bit: - [2010/10/15 03:28:16 | 000,317,440 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud)
DRV:64bit: - [2010/01/29 00:04:38 | 000,036,720 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nx6000.sys -- (MSHUSBVideo)
DRV:64bit: - [2009/12/30 11:21:26 | 000,031,800 | ---- | M] (VS Revo Group) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\revoflt.sys -- (Revoflt)
DRV:64bit: - [2009/12/25 16:09:56 | 000,012,112 | ---- | M] (ENE TECHNOLOGY INC.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\enecirhidma.sys -- (enecirhidma)
DRV:64bit: - [2009/12/25 16:09:48 | 000,020,304 | ---- | M] (ENE TECHNOLOGY INC.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\enecirhid.sys -- (enecirhid)
DRV:64bit: - [2009/12/25 16:09:36 | 000,076,112 | ---- | M] (ENE TECHNOLOGY INC.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\enecir.sys -- (enecir)
DRV:64bit: - [2009/07/13 19:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 19:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 19:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 18:39:20 | 000,023,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV:64bit: - [2009/07/13 18:35:37 | 000,025,088 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDScan.sys -- (WSDScan)
DRV:64bit: - [2009/07/13 18:00:13 | 000,013,824 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Dot4Scan.sys -- (Dot4Scan)
DRV:64bit: - [2009/06/10 14:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 14:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 14:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 14:32:37 | 001,627,520 | ---- | M] (NXP Semiconductors) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\Ph3xIB64.sys -- (Ph3xIB64)
DRV:64bit: - [2009/06/10 14:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2008/05/06 15:06:00 | 000,014,464 | ---- | M] (Western Digital Technologies) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\wdcsam64.sys -- (WDC_SAM)
DRV:64bit: - [2007/05/14 15:06:18 | 000,027,520 | ---- | M] (Research In Motion Limited) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RimUsb_AMD64.sys -- (RimUsb)
DRV - [2009/07/13 19:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKLM\..\SearchScopes,DefaultScope = {EEE6C360-6118-11DC-9C72-001320C79847}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\..\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}: "URL" = http://start.sweetpa...E-1C75086D9AB7}

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = D4 01 19 78 28 E9 CE 01 [binary data]
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE10SR
IE - HKCU\..\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}: "URL" = http://start.sweetpa...E-1C75086D9AB7}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:25.0.1
FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_9_900_117.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@bestbuy.com/npBestBuyPcAppDetector,version=1.0: C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll (Best Buy)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~1\MIF5BA~1\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@bestbuy.com/npBestBuyPcAppDetector,version=1.0: C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll (Best Buy)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/McAfeeMssPlugin: C:\Program Files\McAfee Security Scan\3.8.130\npMcAfeeMss.dll File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/Lync,version=15.0: C:\Program Files (x86)\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MIF5BA~1\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@pandonetworks.com/PandoWebPlugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll File not found
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\pandonetworks.com/PandoWebPlugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll File not found
FF - HKCU\Software\MozillaPlugins\thehappycloud.com/HappyCloudPlugin: C:\ProgramData\HappyCloud\Application\npHappyCloudPlugin.dll (The Happy Cloud)

64bit-FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{C4CFC0DE-134F-4466-B2A2-FF7C59A8BFAD}: C:\PROGRAM FILES\UPDATER BY SWEETPACKS\FIREFOX
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2013/11/16 03:04:43 | 000,000,000 | ---D | M]

[2013/11/18 16:38:06 | 000,000,000 | ---D | M] (No name found) -- C:\Users\mauri\AppData\Roaming\Mozilla\Extensions
[2013/11/18 16:33:01 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions
[2013/11/18 16:33:01 | 000,000,000 | ---D | M] (Default) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
[2013/10/17 11:25:52 | 000,034,072 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\mozilla firefox\plugins\npMeetingJoinPluginOC.dll

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:bookmarkBarPinned}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:omniboxStartMarginParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}{google:pageClassification}sugkey={google:suggestAPIKeyParameter},
CHR - homepage:
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\PepperFlash\pepflashplayer.dll
CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\pdf.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
CHR - plugin: QuickTime Plug-in 7.7.4 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7.4 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7.4 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7.4 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7.4 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: Best Buy pc app Detector (Enabled) = C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll
CHR - plugin: Happy Cloud Plugin (Enabled) = C:\ProgramData\HappyCloud\Application\npHappyCloudPlugin.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll
CHR - Extension: Google Docs = C:\Users\mauri\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\
CHR - Extension: Google Drive = C:\Users\mauri\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
CHR - Extension: surrf anudd keeup = C:\Users\mauri\AppData\Local\Google\Chrome\User Data\Default\Extensions\badddhlhinglhbjoijjlheghaicebgbp\2.19\
CHR - Extension: YouTube = C:\Users\mauri\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Adblock Plus = C:\Users\mauri\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb\1.6.1_0\
CHR - Extension: Google Search = C:\Users\mauri\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: AdBlock = C:\Users\mauri\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom\2.6.14_0\
CHR - Extension: surf ainnd! keep = C:\Users\mauri\AppData\Local\Google\Chrome\User Data\Default\Extensions\ldkkcbdhmlcgpahlkbhlhgdhabignkob\2.19\
CHR - Extension: Skype Click to Call = C:\Users\mauri\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\6.13.0.13771_0\
CHR - Extension: Google Wallet = C:\Users\mauri\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.5.0_0\
CHR - Extension: Gmail = C:\Users\mauri\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2013/08/29 15:24:27 | 000,001,881 | R--- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 3dns-1.adobe.com 3dns-2.adobe.com 3dns-3.adobe.com 3dns-4.adobe.com 3dns.adobe.com activate-sea.adobe.com activate-sjc0.adobe.com activate.adobe.com activate.wip.adobe.com
O1 - Hosts: 127.0.0.1 activate.wip1.adobe.com activate.wip2.adobe.com activate.wip3.adobe.com activate.wip4.adobe.com adobe-dns-1.adobe.com adobe-dns-2.adobe.com adobe-dns-3.adobe.com adobe-dns-4.adobe.com adobe-dns.adobe.com
O1 - Hosts: 127.0.0.1 adobeereg.com crl.verisign.net ereg.adobe.com ereg.wip.adobe.com ereg.wip1.adobe.com ereg.wip2.adobe.com ereg.wip3.adobe.com ereg.wip4.adobe.com hl2rcv.adobe.com
O1 - Hosts: 127.0.0.1 lm.licenses.adobe.com lmlicenses.wip4.adobe.com na2m-pr.licenses.adobe.com ood.opsource.net practivate.adobe practivate.adobe.com practivate.adobe.ipp practivate.adobe.newoa practivate.adobe.ntp
O1 - Hosts: 127.0.0.1 wip.adobe.com wip1.adobe.com wip2.adobe.com wip3.adobe.com wip4.adobe.com wwis-dubc1-vip60.adobe.com www.adobeereg.com www.wip.adobe.com www.wip1.adobe.com
O1 - Hosts: 127.0.0.1 www.wip2.adobe.com www.wip3.adobe.com www.wip4.adobe.com
O2:64bit: - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (MSS+ Identifier) - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.130\McAfeeMSS_IE.dll File not found
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O3:64bit: - HKLM\..\Toolbar: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4:64bit: - HKLM..\Run: [] File not found
O4:64bit: - HKLM..\Run: [AdAwareTray] C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.0.4555.0\AdAwareTray.exe ()
O4:64bit: - HKLM..\Run: [AdobeAAMUpdater-1.0] C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe (Adobe Systems Incorporated)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RtHDVBg_DTS] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [AdobeCS6ServiceManager] C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [LifeCam] C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe (Microsoft Corporation)
O4 - HKLM..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe (Adobe Systems Incorporated)
O4 - HKCU..\Run: [AdobeBridge] File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O9:64bit: - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000009 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} http://support.asus....k_sys_ctrl3.cab (asusTek_sysctrl Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 209.18.47.61 209.18.47.62
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{410207A3-2356-45AA-A5A9-14439E525D54}: DhcpNameServer = 209.18.47.61 209.18.47.62
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Skype Technologies S.A.)
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\ms-help - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{a8f00b4c-baca-11e2-9734-1c75086d9ab7}\Shell - "" = AutoRun
O33 - MountPoints2\{a8f00b4c-baca-11e2-9734-1c75086d9ab7}\Shell\AutoRun\command - "" = E:\unlock.exe autoplay=true
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/11/27 17:33:53 | 000,000,000 | ---D | C] -- C:\Users\mauri\AppData\Roaming\Lavasoft
[2013/11/27 17:33:44 | 000,000,000 | ---D | C] -- C:\Users\mauri\AppData\Roaming\LavasoftStatistics
[2013/11/27 17:32:59 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ad-Aware Antivirus
[2013/11/27 17:32:41 | 000,000,000 | ---D | C] -- C:\Program Files\Lavasoft
[2013/11/27 17:31:46 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Lavasoft
[2013/11/27 17:31:20 | 000,000,000 | ---D | C] -- C:\ProgramData\Lavasoft
[2013/11/27 00:28:41 | 000,000,000 | ---D | C] -- C:\Users\mauri\AppData\Roaming\Malwarebytes
[2013/11/27 00:28:24 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2013/11/27 00:28:21 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2013/11/27 00:28:18 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2013/11/27 00:28:18 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2013/11/21 11:09:42 | 000,000,000 | ---D | C] -- C:\ProgramData\QuickSet
[2013/11/21 11:09:29 | 000,000,000 | ---D | C] -- C:\ProgramData\8fea6d64c375d28a
[2013/11/21 11:09:14 | 000,000,000 | ---D | C] -- C:\ProgramData\InstallMate
[2013/11/18 16:38:45 | 000,000,000 | ---D | C] -- C:\Users\mauri\AppData\Local\Macromedia
[2013/11/18 16:33:19 | 000,000,000 | ---D | C] -- C:\Users\mauri\AppData\Roaming\Mozilla
[2013/11/18 16:33:19 | 000,000,000 | ---D | C] -- C:\Users\mauri\AppData\Local\Mozilla
[2013/11/18 16:33:10 | 000,000,000 | ---D | C] -- C:\ProgramData\Mozilla
[2013/11/18 16:33:09 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Maintenance Service
[2013/11/18 15:43:16 | 000,000,000 | ---D | C] -- C:\Users\mauri\AppData\Local\{B8070905-AC3B-4464-962F-235F3D49B978}
[2013/11/18 08:09:58 | 000,000,000 | ---D | C] -- C:\Windows\Jaksta
[2013/11/18 01:04:20 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
[2013/11/18 01:03:16 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2013/11/18 01:03:15 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes
[2013/11/18 01:03:15 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\iTunes
[2013/11/18 01:03:15 | 000,000,000 | ---D | C] -- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
[2013/11/16 03:04:43 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Firefox
[2013/11/09 23:32:04 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Audacity
[2013/11/07 05:56:59 | 000,000,000 | ---D | C] -- C:\Users\mauri\Desktop\New folder (3)
[2013/11/03 21:53:08 | 000,000,000 | ---D | C] -- C:\Users\mauri\AppData\Local\VS Revo Group
[2013/11/03 21:52:57 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Revo Uninstaller Pro
[2013/11/03 21:52:56 | 000,031,800 | ---- | C] (VS Revo Group) -- C:\Windows\SysNative\drivers\revoflt.sys
[2013/11/03 21:52:56 | 000,000,000 | ---D | C] -- C:\ProgramData\VS Revo Group
[2013/11/03 21:52:54 | 000,000,000 | ---D | C] -- C:\Program Files\VS Revo Group
[2013/11/02 15:00:16 | 000,000,000 | ---D | C] -- C:\Users\mauri\Desktop\New folder (2)
[2013/11/01 17:00:10 | 000,000,000 | ---D | C] -- C:\Users\mauri\AppData\Local\{EF4C9E13-0266-4E9F-ABBA-9761965E13E9}
[2013/10/30 12:29:47 | 000,000,000 | ---D | C] -- C:\ProgramData\BlueStacksSetup
[2013/10/30 12:29:41 | 000,000,000 | ---D | C] -- C:\ProgramData\BlueStacks

========== Files - Modified Within 30 Days ==========

[2013/11/27 17:32:59 | 000,001,368 | ---- | M] () -- C:\Users\Public\Desktop\Ad-Aware Antivirus.lnk
[2013/11/27 17:21:08 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/11/27 16:55:04 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/11/27 10:18:33 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/11/27 06:40:13 | 000,016,976 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/11/27 06:40:13 | 000,016,976 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/11/27 06:38:39 | 000,798,672 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/11/27 06:38:39 | 000,673,990 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/11/27 06:38:39 | 000,126,018 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/11/27 06:32:22 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/11/27 06:32:18 | 3151,495,168 | -HS- | M] () -- C:\hiberfil.sys
[2013/11/27 01:23:22 | 000,001,456 | ---- | M] () -- C:\Users\mauri\AppData\Local\Adobe Save for Web 13.0 Prefs
[2013/11/27 00:28:24 | 000,001,150 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/11/26 18:02:39 | 000,342,719 | ---- | M] () -- C:\Users\mauri\Desktop\sisenor.jpg
[2013/11/24 17:14:26 | 005,059,760 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2013/11/22 19:13:51 | 000,311,622 | ---- | M] () -- C:\Users\mauri\Desktop\no skin.jpg
[2013/11/20 08:19:22 | 000,091,059 | ---- | M] () -- C:\Users\mauri\Desktop\1384950892235.jpg
[2013/11/19 03:01:41 | 000,001,945 | ---- | M] () -- C:\Windows\epplauncher.mif
[2013/11/18 16:33:12 | 000,001,188 | ---- | M] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2013/11/18 01:04:20 | 000,001,824 | ---- | M] () -- C:\Users\Public\Desktop\iTunes.lnk
[2013/11/16 23:00:56 | 000,104,502 | ---- | M] () -- C:\Users\mauri\Desktop\Image-1.jpg
[2013/11/11 18:33:26 | 000,112,987 | ---- | M] () -- C:\Users\mauri\Desktop\trisun.jpg
[2013/11/11 16:36:18 | 000,105,295 | ---- | M] () -- C:\Users\mauri\Desktop\asdf.jpg
[2013/11/09 23:32:18 | 000,001,048 | ---- | M] () -- C:\Users\Public\Desktop\Audacity.lnk
[2013/11/03 21:52:58 | 000,001,118 | ---- | M] () -- C:\Users\Public\Desktop\Revo Uninstaller Pro.lnk
[2013/11/02 18:52:41 | 000,437,052 | ---- | M] () -- C:\Users\mauri\Desktop\g43g.jpg
[2013/11/01 16:14:47 | 001,595,417 | ---- | M] () -- C:\Users\mauri\Desktop\1383342960287.jpg
[2013/10/30 12:09:21 | 000,258,571 | ---- | M] () -- C:\Users\mauri\Desktop\ebuyr.jpg
[2013/10/30 12:01:47 | 000,225,521 | ---- | M] () -- C:\Users\mauri\Desktop\buy.jpg

========== Files Created - No Company Name ==========

[2013/11/27 17:32:59 | 000,001,368 | ---- | C] () -- C:\Users\Public\Desktop\Ad-Aware Antivirus.lnk
[2013/11/27 00:28:24 | 000,001,150 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/11/26 18:02:39 | 000,342,719 | ---- | C] () -- C:\Users\mauri\Desktop\sisenor.jpg
[2013/11/24 17:14:08 | 005,059,760 | ---- | C] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2013/11/22 19:13:51 | 000,311,622 | ---- | C] () -- C:\Users\mauri\Desktop\no skin.jpg
[2013/11/20 08:19:13 | 000,091,059 | ---- | C] () -- C:\Users\mauri\Desktop\1384950892235.jpg
[2013/11/18 16:33:12 | 000,001,188 | ---- | C] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2013/11/18 16:33:11 | 000,001,200 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
[2013/11/18 01:04:20 | 000,001,824 | ---- | C] () -- C:\Users\Public\Desktop\iTunes.lnk
[2013/11/16 23:00:53 | 000,104,502 | ---- | C] () -- C:\Users\mauri\Desktop\Image-1.jpg
[2013/11/11 18:33:26 | 000,112,987 | ---- | C] () -- C:\Users\mauri\Desktop\trisun.jpg
[2013/11/11 16:36:18 | 000,105,295 | ---- | C] () -- C:\Users\mauri\Desktop\asdf.jpg
[2013/11/09 23:32:18 | 000,001,060 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Audacity.lnk
[2013/11/09 23:32:18 | 000,001,048 | ---- | C] () -- C:\Users\Public\Desktop\Audacity.lnk
[2013/11/03 21:52:58 | 000,001,118 | ---- | C] () -- C:\Users\Public\Desktop\Revo Uninstaller Pro.lnk
[2013/11/02 18:52:40 | 000,437,052 | ---- | C] () -- C:\Users\mauri\Desktop\g43g.jpg
[2013/11/01 16:14:44 | 001,595,417 | ---- | C] () -- C:\Users\mauri\Desktop\1383342960287.jpg
[2013/10/30 12:09:21 | 000,258,571 | ---- | C] () -- C:\Users\mauri\Desktop\ebuyr.jpg
[2013/10/30 12:01:47 | 000,225,521 | ---- | C] () -- C:\Users\mauri\Desktop\buy.jpg
[2013/10/14 08:48:25 | 000,002,107 | ---- | C] () -- C:\Users\mauri\AppData\Local\recently-used.xbel
[2013/10/11 08:53:37 | 000,000,132 | ---- | C] () -- C:\Users\mauri\AppData\Roaming\Adobe PNG Format CS6 Prefs
[2013/09/17 08:39:50 | 000,016,896 | ---- | C] () -- C:\Users\mauri\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2013/08/29 22:41:09 | 000,001,456 | ---- | C] () -- C:\Users\mauri\AppData\Local\Adobe Save for Web 13.0 Prefs
[2013/08/28 21:23:33 | 000,000,044 | ---- | C] () -- C:\Users\mauri\frame.wav
[2013/06/08 22:30:36 | 000,792,396 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2013/05/24 01:57:35 | 000,004,096 | ---- | C] () -- C:\Windows\d3dx.dat
[2012/12/14 01:42:30 | 000,963,452 | ---- | C] () -- C:\Windows\SysWow64\igcodeckrng600.bin
[2012/12/14 01:42:30 | 000,064,512 | ---- | C] () -- C:\Windows\SysWow64\igdde32.dll
[2012/12/14 01:42:28 | 000,272,928 | ---- | C] () -- C:\Windows\SysWow64\igvpkrng600.bin

========== ZeroAccess Check ==========

[2009/07/13 22:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/07/25 20:24:57 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/07/25 19:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 19:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 21:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 19:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2013/08/06 01:53:38 | 000,000,000 | ---D | M] -- C:\Users\mauri\AppData\Roaming\AnvSoft
[2013/08/06 01:47:29 | 000,000,000 | ---D | M] -- C:\Users\mauri\AppData\Roaming\IrfanView
[2013/05/12 05:39:27 | 000,000,000 | ---D | M] -- C:\Users\mauri\AppData\Roaming\LolClient
[2013/08/18 08:36:09 | 000,000,000 | ---D | M] -- C:\Users\mauri\AppData\Roaming\Nico Mak Computing
[2013/06/08 22:38:07 | 000,000,000 | ---D | M] -- C:\Users\mauri\AppData\Roaming\NuGet
[2013/05/12 04:17:32 | 000,000,000 | ---D | M] -- C:\Users\mauri\AppData\Roaming\Riot Games
[2013/08/15 15:04:29 | 000,000,000 | ---D | M] -- C:\Users\mauri\AppData\Roaming\SanDisk SecureAccess
[2013/09/10 01:26:01 | 000,000,000 | ---D | M] -- C:\Users\mauri\AppData\Roaming\StageManager.BD092818F67280F4B42B04877600987F0111B594.1
[2013/11/24 12:46:28 | 000,000,000 | ---D | M] -- C:\Users\mauri\AppData\Roaming\uTorrent
[2013/09/10 02:42:03 | 000,000,000 | ---D | M] -- C:\Users\mauri\AppData\Roaming\WindSolutions

========== Purity Check ==========



< End of report >


thank you for your time and consideration in advanced.

Edited by 8cimi0nyx, 27 November 2013 - 07:43 PM.

[Advertisements]

Hello 8cimi0nyx and welcome to my office here at G2G!

My nick is maliprog and I'll be your technical support on this issue. Before we start please read my notes carefully:

NOTES:

• Malware removal is NOT instantaneous, most infections require several courses of action to completely eradicate.
• Absence of symptoms does not always mean the computer is clean
• Kindly follow my instructions in the order posted. Order is crucial in cleaning process.
• Please DO NOT run any scans or fix on your own without my direction.
• Please read all of my response through at least once before attempting to follow the procedures described.
• If there's anything you don't understand or isn't totally clear, please come back to me for clarification.
• Please do not attach any log files to your replies unless I specifically ask you. Instead please copy and paste it to include the log in your reply.
• You must reply within 3 days or your topic will be closed

Step 1

Download ADWCleaner to your desktop.

NOTE: If using Internet Explorer and you get an alert that stops the program downloading, click on the warning and allow the download to complete.

Close all programs, pause your anti-virus and right click on the AdwCleaner icon and Run As Admin.



Click on Scan and follow the prompts. Let it run unhindered. When done, click on the Clean button, and follow the prompts. Allow the system to reboot. You will then be presented with the report. Copy & Paste this report on your next reply.

The report will be saved in the C:\AdwCleaner folder.

Step 2

Please download Junkware Removal Tool to your desktop.

• Pause your anti-virus. Close all browsers.
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

Step 3

Please update your Malwarebytes and do Quick Scan. Remove all findings and post log here for me.

Step 4

Please don't forget to include these items in your reply:

• adwCleaner log
• JRT log
• Malwarebytes log

It would be helpful if you could post each log in separate post using "Add Reply" button

[maliprog]

Hello 8cimi0nyx and welcome to my office here at G2G!

My nick is maliprog and I'll be your technical support on this issue. Before we start please read my notes carefully:

NOTES:

• Malware removal is NOT instantaneous, most infections require several courses of action to completely eradicate.
• Absence of symptoms does not always mean the computer is clean
• Kindly follow my instructions in the order posted. Order is crucial in cleaning process.
• Please DO NOT run any scans or fix on your own without my direction.
• Please read all of my response through at least once before attempting to follow the procedures described.
• If there's anything you don't understand or isn't totally clear, please come back to me for clarification.
• Please do not attach any log files to your replies unless I specifically ask you. Instead please copy and paste it to include the log in your reply.
• You must reply within 3 days or your topic will be closed

Step 1

Download ADWCleaner to your desktop.

NOTE: If using Internet Explorer and you get an alert that stops the program downloading, click on the warning and allow the download to complete.

Close all programs, pause your anti-virus and right click on the AdwCleaner icon and Run As Admin.



Click on Scan and follow the prompts. Let it run unhindered. When done, click on the Clean button, and follow the prompts. Allow the system to reboot. You will then be presented with the report. Copy & Paste this report on your next reply.

The report will be saved in the C:\AdwCleaner folder.

Step 2

Please download Junkware Removal Tool to your desktop.

• Pause your anti-virus. Close all browsers.
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

Step 3

Please update your Malwarebytes and do Quick Scan. Remove all findings and post log here for me.

Step 4

Please don't forget to include these items in your reply:

• adwCleaner log
• JRT log
• Malwarebytes log

It would be helpful if you could post each log in separate post using "Add Reply" button

[maliprog]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.