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FBI Virus. Can't run Windows Defender. Don't get a command pro


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#1
commanderk

commanderk

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This is a friend's computer. They say it has or had the FBI Virus. I've used Spybot, Malwarebytes, Norton Antivirus and Norton Power Eraser run from Windows. They've all removed some files, but when I try to start in Safe Mode with command prompt I just get a black screen with mouse arrow and when I try to start Windows Defender I get an error "The specified service does not exist as an installed service. (Error code 0x80070424)".

This leads me to believe that something is still there.

OTL Logs

OTL logfile created on: 12/1/2013 6:29:18 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Bill\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.16428)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.87 Gb Total Physical Memory | 1.23 Gb Available Physical Memory | 42.89% Memory free
5.73 Gb Paging File | 3.69 Gb Available in Paging File | 64.34% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 218.20 Gb Total Space | 162.25 Gb Free Space | 74.36% Space Free | Partition Type: NTFS

Computer Name: BILL-PC | User Name: Bill | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/12/01 18:29:04 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Bill\Downloads\OTL.exe
PRC - [2013/11/14 03:29:33 | 000,863,184 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
PRC - [2013/05/09 23:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2012/02/03 12:34:58 | 000,793,048 | ---- | M] (PC Tools) -- C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe
PRC - [2012/02/03 12:34:56 | 000,103,896 | ---- | M] (PC Tools) -- C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
PRC - [2011/11/12 12:04:12 | 000,268,640 | ---- | M] (LeapFrog Enterprises, Inc.) -- C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
PRC - [2011/11/12 11:21:58 | 006,141,792 | ---- | M] (LeapFrog Enterprises, Inc.) -- C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
PRC - [2011/08/03 20:18:43 | 000,126,400 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccsvchst.exe
PRC - [2011/01/19 07:10:22 | 001,520,280 | ---- | M] (Citrix Systems, Inc) -- C:\Program Files\Citrix\Secure Access Client\nsload.exe
PRC - [2011/01/19 07:07:52 | 000,154,776 | ---- | M] (Citrix Systems, Inc) -- C:\Program Files\Citrix\Secure Access Client\nsverctl.exe
PRC - [2009/11/13 16:15:00 | 001,807,600 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
PRC - [2009/10/15 01:10:28 | 000,498,160 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
PRC - [2009/09/17 11:05:00 | 000,656,624 | ---- | M] (SoftThinks) -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
PRC - [2009/06/24 18:19:50 | 000,140,520 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe
PRC - [2009/06/24 14:21:38 | 000,409,744 | ---- | M] (Creative Technology Ltd) -- C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
PRC - [2009/06/09 08:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2009/03/05 16:07:20 | 002,260,480 | RHS- | M] (Safer-Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe


========== Modules (No Company Name) ==========

MOD - [2013/11/28 23:12:59 | 001,840,640 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web.Services\3d075c3b7d099aca217beecac1f66b4b\System.Web.Services.ni.dll
MOD - [2013/11/28 23:09:40 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\ef0a534be135cd8f0d99d938d8b1814a\System.Windows.Forms.ni.dll
MOD - [2013/11/28 23:08:22 | 000,978,432 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\29f3ae8d313e62b4daed1107ccd29f9f\System.Configuration.ni.dll
MOD - [2013/11/14 03:29:31 | 000,399,312 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\ppgooglenaclpluginchrome.dll
MOD - [2013/11/14 03:29:30 | 013,582,800 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\PepperFlash\pepflashplayer.dll
MOD - [2013/11/14 03:29:29 | 004,055,504 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\pdf.dll
MOD - [2013/11/14 03:28:37 | 000,702,416 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\libglesv2.dll
MOD - [2013/11/14 03:28:36 | 000,099,792 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\libegl.dll
MOD - [2013/11/14 03:28:34 | 001,619,408 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\ffmpegsumo.dll
MOD - [2013/08/14 05:46:53 | 001,593,344 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\5aa44bce7933e4de09d935848f868a4b\System.Drawing.ni.dll
MOD - [2013/08/14 05:46:18 | 005,464,064 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\09db78d6068543df01862a023aca785a\System.Xml.ni.dll
MOD - [2013/08/14 05:46:12 | 007,989,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\5d22a30e587e2cac106b81fb351e7c08\System.ni.dll
MOD - [2013/07/12 05:35:01 | 011,499,520 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\9a6c1b7af18b4d5a91dc7f8d6617522f\mscorlib.ni.dll
MOD - [2011/09/27 07:23:00 | 000,087,912 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/09/27 07:22:40 | 001,242,472 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2011/09/14 09:19:06 | 008,500,224 | ---- | M] () -- C:\Program Files (x86)\LeapFrog\LeapFrog Connect\QtGui4.dll
MOD - [2011/09/14 09:19:06 | 002,348,544 | ---- | M] () -- C:\Program Files (x86)\LeapFrog\LeapFrog Connect\QtCore4.dll
MOD - [2010/11/04 17:58:09 | 000,385,024 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\System.Management\2.0.0.0__b03f5f7f11d50a3a\System.Management.dll
MOD - [2009/11/13 16:15:00 | 001,807,600 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
MOD - [2009/11/13 16:15:00 | 000,275,696 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbShared.dll
MOD - [2009/11/13 16:15:00 | 000,152,816 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbShared.XmlSerializers.dll
MOD - [2009/11/13 16:15:00 | 000,095,472 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbUI.dll
MOD - [2009/11/13 16:15:00 | 000,017,648 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\CppUtils.dll
MOD - [2009/10/15 01:10:28 | 000,498,160 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
MOD - [2009/09/11 10:05:00 | 000,058,608 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\BalloonWindow.dll


========== Services (SafeList) ==========

SRV:64bit: - [2013/11/28 23:32:22 | 000,111,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\IEEtwCollector.exe -- (IEEtwCollectorService)
SRV:64bit: - [2011/01/19 07:07:52 | 000,154,776 | ---- | M] (Citrix Systems, Inc) [Auto | Running] -- C:\Program Files\Citrix\Secure Access Client\nsverctl.exe -- (nsverctl)
SRV:64bit: - [2009/07/16 17:06:22 | 000,033,280 | ---- | M] () [Auto | Running] -- C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE -- (wltrysvc)
SRV:64bit: - [2009/06/28 20:44:38 | 000,240,128 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\WINDOWS\SysNative\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\stacsv64.exe -- (STacSV)
SRV:64bit: - [2009/06/09 08:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2013/11/28 23:16:13 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/09/11 21:21:54 | 000,105,144 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2013/05/09 23:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2012/02/03 12:34:58 | 000,793,048 | ---- | M] (PC Tools) [Auto | Running] -- C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe -- (PCToolsSSDMonitorSvc)
SRV - [2011/11/12 11:21:58 | 006,141,792 | ---- | M] (LeapFrog Enterprises, Inc.) [Auto | Running] -- C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe -- (LeapFrog Connect Device Service)
SRV - [2011/08/03 20:18:43 | 000,126,400 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe -- (N360)
SRV - [2010/01/13 17:31:12 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2009/09/17 11:05:00 | 000,656,624 | ---- | M] (SoftThinks) [Auto | Running] -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe -- (SftService)
SRV - [2009/06/28 20:44:38 | 000,240,128 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\STacSV64.exe -- (STacSV)
SRV - [2009/06/10 13:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/06/05 16:07:28 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe -- (GameConsoleService)


========== Driver Services (SafeList) ==========

DRV:64bit: - File not found [Kernel | On_Demand | Stopped] -- C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys -- (esgiguard)
DRV:64bit: - [2013/06/19 14:46:26 | 000,173,104 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2012/09/28 10:32:56 | 000,053,760 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2012/08/23 06:10:20 | 000,019,456 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SysNative\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2012/08/23 06:07:35 | 000,057,856 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2012/08/21 12:01:20 | 000,033,240 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2012/02/29 22:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/08/21 18:53:36 | 000,451,704 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\SysNative\drivers\N360x64\0404000.00C\symtdiv.sys -- (SYMTDIv)
DRV:64bit: - [2011/08/21 18:53:35 | 000,221,304 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\WINDOWS\SysNative\drivers\N360x64\0404000.00C\symefa64.sys -- (SymEFA)
DRV:64bit: - [2011/08/03 20:19:26 | 000,593,544 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\SysNative\drivers\N360x64\0404000.00C\cchpx64.sys -- (ccHP)
DRV:64bit: - [2011/03/10 22:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/10 22:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\WINDOWS\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/02/11 19:16:38 | 010,628,640 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2011/01/19 07:08:10 | 000,045,720 | ---- | M] (Citrix Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SysNative\drivers\ctxva51.sys -- (ctxva51)
DRV:64bit: - [2010/11/20 05:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 01:37:42 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/08/04 13:31:44 | 000,096,384 | ---- | M] (Citrix Systems, Inc.) [Kernel | Auto | Running] -- C:\Program Files\Common Files\Deterministic Networks\Common Files\cag.sys -- (cag)
DRV:64bit: - [2010/04/28 21:03:51 | 000,150,064 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\SysNative\drivers\N360x64\0404000.00C\ironx64.sys -- (SymIRON)
DRV:64bit: - [2010/04/21 18:29:51 | 000,505,392 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\WINDOWS\SysNative\drivers\N360x64\0404000.00C\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2010/04/21 18:29:51 | 000,032,304 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\SysNative\drivers\N360x64\0404000.00C\srtspx64.sys -- (SRTSPX)
DRV:64bit: - [2009/11/11 09:14:38 | 000,049,480 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SysNative\drivers\mfesmfk.sys -- (mfesmfk)
DRV:64bit: - [2009/11/11 09:08:06 | 000,040,904 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SysNative\drivers\mferkdk.sys -- (mferkdk)
DRV:64bit: - [2009/10/14 19:50:05 | 000,433,200 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\SysNative\drivers\N360x64\0404000.00C\symds64.sys -- (SymDS)
DRV:64bit: - [2009/10/09 21:22:42 | 000,040,320 | ---- | M] (Belcarra Technologies) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SysNative\drivers\btblan.sys -- (LeapFrog-USBLAN)
DRV:64bit: - [2009/07/16 17:06:20 | 000,022,520 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SysNative\drivers\bcm42rly.sys -- (BCM42RLY)
DRV:64bit: - [2009/07/16 17:06:18 | 002,769,400 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/07/13 17:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 17:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 17:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/09 01:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\WINDOWS\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/06/28 20:44:38 | 000,487,424 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SysNative\drivers\stwrt64.sys -- (STHDA)
DRV:64bit: - [2009/06/25 20:23:30 | 000,272,432 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\WINDOWS\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2009/06/25 01:04:20 | 000,067,584 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\WINDOWS\SysNative\drivers\rimmpx64.sys -- (rimmptsk)
DRV:64bit: - [2009/06/25 00:38:52 | 000,057,856 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\WINDOWS\SysNative\drivers\rixdpx64.sys -- (rismxdp)
DRV:64bit: - [2009/06/25 00:13:44 | 000,055,296 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\WINDOWS\SysNative\drivers\rimspx64.sys -- (rimsptsk)
DRV:64bit: - [2009/06/18 06:15:16 | 000,041,032 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SysNative\drivers\mfebopk.sys -- (mfebopk)
DRV:64bit: - [2009/06/15 11:06:42 | 000,172,704 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SysNative\drivers\CtClsFlt.sys -- (CtClsFlt)
DRV:64bit: - [2009/06/10 12:34:36 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SysNative\drivers\k57nd60a.sys -- (k57nd60a)
DRV:64bit: - [2009/06/10 12:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 12:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 12:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 12:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/25 12:13:10 | 000,138,752 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SysNative\drivers\IntcHdmi.sys -- (IntcHdmiAddService)
DRV:64bit: - [2009/04/09 10:23:02 | 000,176,144 | ---- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\WINDOWS\SysNative\drivers\Mpfp.sys -- (MPFP)
DRV:64bit: - [2008/11/16 17:39:44 | 000,157,968 | ---- | M] (Deterministic Networks, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SysNative\drivers\dne64x.sys -- (DNE)
DRV:64bit: - [2006/11/01 10:51:00 | 000,151,656 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\WINDOWS\SysNative\drivers\WimFltr.sys -- (WimFltr)
DRV - [2013/11/28 21:23:49 | 002,099,288 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20131130.007\ex64.sys -- (NAVEX15)
DRV - [2013/11/28 21:23:49 | 000,484,952 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2013/11/28 21:23:49 | 000,137,648 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2013/11/28 21:23:49 | 000,126,040 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20131130.007\eng64.sys -- (NAVENG)
DRV - [2013/11/28 18:08:56 | 000,521,816 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20131128.001\IDSviA64.sys -- (IDSVia64)
DRV - [2013/11/14 01:16:52 | 001,524,824 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20131114.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2009/07/13 17:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\WINDOWS\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {4568F0A1-C385-4CAD-BC20-5D55D5380BC9}
IE:64bit: - HKLM\..\SearchScopes\{4568F0A1-C385-4CAD-BC20-5D55D5380BC9}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {afdbddaa-5d3f-42ee-b79c-185a7020515b}
IE - HKLM\..\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}: "URL" = http://search.condui...&ctid=CT2438727
IE - HKLM\..\SearchScopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}: "URL" = http://search.mywebs...r={searchTerms}
IE - HKLM\..\SearchScopes\{B9F5DE86-6A7D-45FC-B3A2-235B413C464F}: "URL" = http://www.bing.com/...rc=IE-SearchBox

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = http://g.msn.com/USCON/1
IE - HKCU\..\URLSearchHook: {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - No CLSID value found
IE - HKCU\..\SearchScopes,DefaultScope = {4568F0A1-C385-4CAD-BC20-5D55D5380BC9}
IE - HKCU\..\SearchScopes\{47EB67C8-B8EB-49F2-BECB-AB42278EA763}: "URL" = http://search.yahoo....p={SearchTerms}
IE - HKCU\..\SearchScopes\{8DFA9EA8-4FA4-458E-954F-89EB3228C713}: "URL" = http://websearch.ask...7F-DACD604A55A4
IE - HKCU\..\SearchScopes\{9BAAEDA8-9929-DDF5-2A4A-B3FC1C987170}: "URL" = http://www.bing.com/...006&form=ZGAIDF
IE - HKCU\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...}&o=15527&l=dis
IE - HKCU\..\SearchScopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}: "URL" = http://search.mywebs...r={searchTerms}
IE - HKCU\..\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}: "URL" = http://toolbar.inbox...id=80307&lng=en
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@Citrix.com/npagee64,version=9.2.50.4: C:\Program Files\Citrix\Secure Access Client\npagee64.dll (Citrix Systems, Inc.)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@Citrix.com/npagee,version=9.2.50.4: C:\Program Files\Citrix\Secure Access Client\npagee.dll (Citrix Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.45.2: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.45.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3555.0308: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPlgn\ [2013/06/23 09:17:03 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\coFFPlgn_2010_9_0_6 [2013/12/01 18:21:07 | 000,000,000 | ---D | M]


========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}sugkey={google:suggestAPIKeyParameter}
CHR - homepage: http://yahoo.com/
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\PepperFlash\pepflashplayer.dll
CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\pdf.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: Citrix Access Gateway (Enabled) = C:\Users\Bill\AppData\Roaming\Mozilla\plugins\npagee.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
CHR - plugin: Java Deployment Toolkit 7.0.450.18 (Enabled) = C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll
CHR - plugin: Java™ Platform SE 7 U45 (Enabled) = C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll
CHR - Extension: Google Docs = C:\Users\Bill\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\
CHR - Extension: Google Drive = C:\Users\Bill\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
CHR - Extension: YouTube = C:\Users\Bill\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Google Search = C:\Users\Bill\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: Google Wallet = C:\Users\Bill\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.5.0_0\
CHR - Extension: Gmail = C:\Users\Bill\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2009/06/10 13:00:26 | 000,000,824 | ---- | M]) - C:\WINDOWS\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll File not found
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coieplg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE (Dell Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\WINDOWS\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\WINDOWS\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\WINDOWS\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe ()
O4 - HKLM..\Run: [Dell Webcam Central] C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter File not found
O4 - HKLM..\Run: [Desktop Disc Tool] c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe ()
O4 - HKLM..\Run: [Monitor] C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe (LeapFrog Enterprises, Inc.)
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKLM..\Run: [SSDMonitor] C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe (PC Tools)
O4 - HKCU..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background File not found
O4 - HKCU..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
O4 - Startup: C:\Users\Bill\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8:64bit: - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html File not found
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html File not found
O9 - Extra 'Tools' menuitem : Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000009 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ent/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 75.75.75.75 75.75.76.76 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{53D9E6D9-FB32-4E87-9CBE-42402AA1367A}: DhcpNameServer = 75.75.75.75 75.75.76.76 192.168.1.1
O18:64bit: - Protocol\Handler\cozi - No CLSID value found
O18:64bit: - Protocol\Handler\rebinfo - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\cozi {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll (Cozi Group, Inc.)
O18 - Protocol\Handler\rebinfo - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\WINDOWS\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20 - HKCU Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2013/07/22 19:20:29 | 000,000,000 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/12/01 00:08:53 | 000,116,440 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\MBAMSwissArmy.sys
[2013/11/30 22:00:13 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
[2013/11/30 21:59:32 | 000,091,352 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbamchameleon.sys
[2013/11/30 21:58:55 | 000,000,000 | ---D | C] -- C:\Users\Bill\Desktop\mbar
[2013/11/29 23:54:25 | 000,000,000 | ---D | C] -- C:\Users\Bill\AppData\Local\NPE
[2013/11/29 23:41:56 | 000,000,000 | ---D | C] -- C:\Users\Bill\AppData\Roaming\Tific
[2013/11/29 00:15:54 | 000,000,000 | ---D | C] -- C:\Windows\Migration
[2013/11/28 21:32:06 | 000,000,000 | ---D | C] -- C:\Users\Bill\AppData\Local\{231CBC33-C3F2-4EB9-AC42-E9B3A4D6026E}
[2013/11/28 21:23:21 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spybot - Search & Destroy
[2013/11/28 21:23:12 | 000,000,000 | ---D | C] -- C:\ProgramData\Spybot - Search & Destroy
[2013/11/28 21:23:12 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Spybot - Search & Destroy
[2013/11/28 21:08:25 | 000,000,000 | ---D | C] -- C:\Users\Bill\AppData\Local\{F696EC5D-E887-435B-90FF-CEF112BD900F}
[2013/11/28 21:05:11 | 000,000,000 | ---D | C] -- C:\Program Files\My Dell
[2013/11/28 20:48:32 | 000,000,000 | ---D | C] -- C:\Users\Bill\AppData\Roaming\Oracle
[2013/11/28 20:46:54 | 000,000,000 | ---D | C] -- C:\ProgramData\Oracle
[2013/11/28 20:45:54 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Java
[2013/11/28 20:44:55 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java
[2010/02/26 21:50:23 | 008,653,312 | ---- | C] (Dell, Inc. ) -- C:\Users\Bill\AppData\Roaming\DataSafeDotNet.exe
[2 C:\Windows\SysNative\*.tmp files -> C:\Windows\SysNative\*.tmp -> ]
[2 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/12/01 18:28:00 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/12/01 18:28:00 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/12/01 18:27:26 | 000,782,510 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/12/01 18:27:26 | 000,662,650 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/12/01 18:27:26 | 000,122,486 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/12/01 18:23:42 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/12/01 18:21:01 | 000,000,478 | ---- | M] () -- C:\Users\Public\Desktop\Emergency Backup.lnk
[2013/12/01 18:20:33 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/12/01 18:20:28 | 2309,636,096 | -HS- | M] () -- C:\hiberfil.sys
[2013/12/01 00:08:53 | 000,116,440 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\MBAMSwissArmy.sys
[2013/12/01 00:08:39 | 000,091,352 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbamchameleon.sys
[2013/11/30 21:52:10 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/11/30 20:24:20 | 000,001,111 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/11/29 00:18:41 | 000,771,580 | ---- | M] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2013/11/28 23:32:27 | 000,016,284 | ---- | M] () -- C:\Windows\SysWow64\ieuinit.inf
[2013/11/28 23:32:23 | 000,016,284 | ---- | M] () -- C:\Windows\SysNative\ieuinit.inf
[2013/11/28 23:05:15 | 000,275,712 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2013/11/28 21:10:52 | 000,002,281 | ---- | M] () -- C:\Users\Bill\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2013/11/28 21:10:51 | 000,002,257 | ---- | M] () -- C:\Users\Bill\Desktop\Google Chrome.lnk
[2 C:\Windows\SysNative\*.tmp files -> C:\Windows\SysNative\*.tmp -> ]
[2 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/12/01 18:21:01 | 000,000,478 | ---- | C] () -- C:\Users\Public\Desktop\Emergency Backup.lnk
[2013/11/30 20:24:20 | 000,001,111 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/11/29 00:18:41 | 000,771,580 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2013/11/28 23:32:27 | 000,016,284 | ---- | C] () -- C:\Windows\SysWow64\ieuinit.inf
[2013/11/28 23:32:23 | 000,016,284 | ---- | C] () -- C:\Windows\SysNative\ieuinit.inf
[2013/03/29 21:09:44 | 000,004,608 | ---- | C] () -- C:\Users\Bill\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2013/03/01 14:19:58 | 000,108,320 | ---- | C] () -- C:\ProgramData\umqpjwhxjwacgoc
[2011/05/18 19:40:27 | 000,001,940 | ---- | C] () -- C:\Users\Bill\AppData\Local\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2010/02/27 11:58:51 | 000,061,224 | ---- | C] () -- C:\Users\Bill\GoToAssistDownloadHelper.exe

========== ZeroAccess Check ==========

[2009/07/13 20:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\WINDOWS\SysNative\shell32.dll -- [2013/07/25 18:24:57 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/07/25 17:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\WINDOWS\SysNative\wbem\fastprox.dll -- [2009/07/13 17:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 04:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\WINDOWS\SysNative\wbem\wbemess.dll -- [2009/07/13 17:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2010/04/26 19:33:26 | 000,000,000 | ---D | M] -- C:\Users\Bill\AppData\Roaming\DriverCure
[2013/11/28 20:48:32 | 000,000,000 | ---D | M] -- C:\Users\Bill\AppData\Roaming\Oracle
[2011/01/02 12:27:26 | 000,000,000 | ---D | M] -- C:\Users\Bill\AppData\Roaming\PCDr
[2012/04/22 19:04:29 | 000,000,000 | ---D | M] -- C:\Users\Bill\AppData\Roaming\Registry Mechanic
[2013/03/02 18:54:51 | 000,000,000 | ---D | M] -- C:\Users\Bill\AppData\Roaming\SparkTrust
[2013/11/29 23:41:56 | 000,000,000 | ---D | M] -- C:\Users\Bill\AppData\Roaming\Tific
[2010/06/10 19:57:57 | 000,000,000 | ---D | M] -- C:\Users\Bill\AppData\Roaming\W Photo Studio Viewer
[2013/07/08 18:33:33 | 000,000,000 | ---D | M] -- C:\Users\Bill\AppData\Roaming\Windows Live Writer

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 114 bytes -> C:\ProgramData\TEMP:D1B5B4F1

< End of report >



OTL Extras logfile created on: 12/1/2013 6:29:18 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Bill\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.16428)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.87 Gb Total Physical Memory | 1.23 Gb Available Physical Memory | 42.89% Memory free
5.73 Gb Paging File | 3.69 Gb Available in Paging File | 64.34% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 218.20 Gb Total Space | 162.25 Gb Free Space | 74.36% Space Free | Partition Type: NTFS

Computer Name: BILL-PC | User Name: Bill | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htafile [open] -- "%1" %*
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htafile [open] -- "%1" %*
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{06F76A6F-865A-4B61-A8D8-1E9FA24DDD61}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{0DA75CBE-DA9C-499E-AF1F-CE9026306653}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{21043DE3-1502-470D-866B-2DD08A9CC525}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
"{2610A663-2106-48B9-A811-E670DDAFE274}" = rport=10243 | protocol=6 | dir=out | app=system |
"{2713C88F-1D35-4F33-A683-B6F050058B18}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{32D6DDE9-1109-4826-99D9-8D575F9AE893}" = lport=2869 | protocol=6 | dir=in | app=system |
"{458188BD-7F10-4E09-8BDE-078A21C73283}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{4F3A1927-785E-4375-B04B-0FE4EE643DA0}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{5B4131F6-CD8E-460D-9462-B666F9A8081C}" = lport=445 | protocol=6 | dir=in | app=system |
"{5FC76089-F8AC-4A90-8EF5-144A3EBE25B6}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{69C929DA-0786-45BD-905D-F1C38B833BD0}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{75EE2956-F3BA-4A38-A95D-EFA8B8E4582F}" = lport=139 | protocol=6 | dir=in | app=system |
"{7762A054-F242-4343-9F79-D25C2D0C5680}" = rport=445 | protocol=6 | dir=out | app=system |
"{7C5215C1-57D2-4181-AEA7-15C7D116ACE3}" = lport=10243 | protocol=6 | dir=in | app=system |
"{9679104D-9E90-41BA-9C9B-F6F25F31633E}" = rport=137 | protocol=17 | dir=out | app=system |
"{9A7D2912-C38E-408C-9070-9E28A6A2D856}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{A46EDFA4-A162-444D-B46D-ADBEB376BF74}" = lport=138 | protocol=17 | dir=in | app=system |
"{A4EEBA23-0CAD-497C-BC6B-FC2689FBCED5}" = rport=139 | protocol=6 | dir=out | app=system |
"{AEFD86AE-6378-4E26-9E2A-0FD44FA2C613}" = lport=2869 | protocol=6 | dir=in | app=system |
"{AF3E8F29-6005-4A8F-946B-ACFF4B20CCB6}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | [email protected],-28539 |
"{C8C66C5B-3032-40BB-BA1A-EA52774B10F0}" = lport=137 | protocol=17 | dir=in | app=system |
"{F0A4C2E5-37F6-475D-93D1-D30C39B2F2DC}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{F69CC8D5-A87D-4812-91B5-C391A529FD63}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
"{F7FC41B0-6896-43F3-A018-7C1EBE4010FA}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{F8F0126A-634F-41AE-A842-44C28BF66DCE}" = rport=138 | protocol=17 | dir=out | app=system |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{05A194F9-E5BF-4641-8652-C1841C2692B2}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{0FE608A3-751B-492C-933B-E5930C94C9C9}" = dir=in | app=c:\program files (x86)\cyberlink\powerdvd dx\pdvddxsrv.exe |
"{1724C577-B0BE-4070-BB92-3FDC0EB2580A}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{27C76092-CB10-43A9-ACBB-13BB0863FE0F}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{29333E97-77C5-4536-9CC9-004664D0F853}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{32A816D9-7FF8-4680-9733-CD7C9F337B08}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{3340C848-51D9-4D01-A595-9A573E5F1941}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{39CEE26B-0EA6-4F39-B549-408B08266F25}" = dir=in | app=c:\program files (x86)\leapfrog\leapfrog connect\leapfrogconnect.exe |
"{3BDD6DE0-B997-448E-9640-0AB0AD58B031}" = dir=in | app=c:\program files (x86)\cyberlink\powerdvd dx\powerdvd.exe |
"{40DCD495-C0CF-4003-B7C0-420E71F6328F}" = protocol=58 | dir=out | [email protected],-28546 |
"{4738E27E-D12F-47E1-906F-FFD553FE69F0}" = protocol=1 | dir=in | [email protected],-28543 |
"{49D068BA-4E54-4E5D-919E-1C43B79F5DFE}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{4F72F1A4-5467-4A28-9454-3C8CC7F24A81}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{5360A3B0-8669-4DEC-B402-DA222D22779D}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{56F1D2F1-B1A6-4425-B5C7-E1110D07B8B5}" = dir=in | app=c:\program files (x86)\itunes\itunes.exe |
"{57DBB893-B63C-4A5A-87EF-21DADABBC895}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{677C1333-23BA-441C-A764-99D5AD03D1EF}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{722EA508-DF42-4EBD-9788-DD918657A3FF}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{7A2B7DDA-E448-44AB-B818-D066277FDAD9}" = protocol=58 | dir=in | [email protected],-28545 |
"{7A957CFA-E15B-46CA-8F39-FE397DC4FE48}" = dir=in | app=c:\program files\citrix\secure access client\nsload.exe |
"{7E3632F0-B0AA-422D-B7DE-1B88DA12EA01}" = dir=in | app=c:\program files (x86)\windows live\sync\windowslivesync.exe |
"{824D0AC4-B9F3-48FE-92AC-8E7610C78152}" = protocol=6 | dir=in | app=c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe |
"{85C825DB-989E-44AA-BBC3-51209A950E58}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{A42B8487-A1C4-46B2-A449-3A5ABF8A1E45}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |
"{A8677778-7117-4CB6-B551-087629EE825E}" = dir=in | app=c:\program files (x86)\common files\mcafee\mna\mcnasvc.exe |
"{AE1C3114-17A7-4286-822A-9AD902C10440}" = dir=in | app=c:\program files (x86)\common files\apple\apple application support\webkit2webprocess.exe |
"{D02EB04E-BD5A-42F6-A2F2-833F2D1CEFF5}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{D401F164-BB1F-4896-BED3-E75E0449730F}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{D4923A7B-8300-48E2-86DF-FD1DD314367F}" = dir=out | app=c:\program files\citrix\secure access client\nsload.exe |
"{DDD54F36-15E1-44E8-80A8-303DEF1D6D52}" = protocol=1 | dir=out | [email protected],-28544 |
"{E1C90DE7-0046-4597-9C40-65876E6A496C}" = dir=out | app=c:\program files\citrix\secure access client\nsepa.exe |
"{E2AAF8ED-AA7C-405E-BC8A-61B522BD2422}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{E4666B11-811A-4A3A-82FA-71E3948F2409}" = dir=in | app=c:\program files\citrix\secure access client\nsepa.exe |
"{EBD8AEBF-6600-4424-A405-E3F2433F6DF6}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{EC13E89E-8FE1-4AAF-8FCF-A6AE24CD0591}" = protocol=17 | dir=in | app=c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe |
"{EE5CC3CE-1E88-47A2-83AA-5343BEA1A43E}" = protocol=6 | dir=out | app=system |
"{F44E107F-4006-435F-9B0A-4C90D13E3F64}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{027E5FAB-1476-4C59-AAB4-32EF28520399}" = Windows Live Language Selector
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{0E5D76AD-A3FB-48D5-8400-8903B10317D3}" = iTunes
"{1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}" = Windows Live ID Sign-in Assistant
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour
"{7DEBE4EB-6B40-3766-BB35-5CBBC385DA37}" = Microsoft .NET Framework 4.5.1
"{81542329-F0CC-4B9D-944F-15D011D3E1A9}" = Citrix Access Gateway Plug-in
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{8338783A-0968-3B85-AFC7-BAAE0A63DC50}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
"{87CF757E-C1F1-4D22-865C-00C6950B5258}" = Quickset64
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer
"{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033" = Microsoft .NET Framework 4.5.1
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
"{D70884EA-E2CE-4539-91DB-4766CC1E5F5F}" = Apple Mobile Device Support
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{E60B7350-EA5F-41E0-9D6F-E508781E36D2}" = Dell Dock
"{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
"8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D" = Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012)
"Adobe Flash Player ActiveX 64" = Adobe Flash Player 10 ActiveX 64-bit
"Dell Wireless WLAN Card Utility" = Dell Wireless WLAN Card Utility
"HDMI" = Intel® Graphics Media Accelerator Driver
"SynTPDeinstKey" = Dell Touchpad

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup
"{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}" = Dell DataSafe Online
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{26A24AE4-039D-4CA4-87B4-2F83217045FF}" = Java 7 Update 45
"{2DA5F129-11AC-4F11-8188-B2F07EAAC20A}" = Cozi
"{31B2D73B-4311-4D95-A131-32FB2194D1CB}" = Microsoft UI Engine
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}" = Adobe AIR
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
"{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}" = Bing Rewards Client Installer
"{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module
"{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A33E7B0C-B99C-4EC9-B702-8A328B161AF9}" = Roxio Burn
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A75BC59B-10BF-6B87-DCC7-3501F158ACC6}" = Times Reader
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.8)
"{AF0CE7C0-A3E4-4D73-988B-B29187EC6E9A}" = QuickTime
"{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}" = Roxio Burn
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{CCE825DB-347A-4004-A186-5F4A6FDD8547}" = Apple Application Support
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{EBFEEB3F-3E3B-4725-A4E0-376144CE4F76}" = Citrix XenApp Web Plugin
"{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F9D59E62-845F-49A2-8B75-DDB00661673C}" = LeapFrog Connect
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"{FE5ED1C0-A340-4EAC-B4BE-FA0AB173436C}" = LeapFrog LeapPad Explorer Plugin
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.6
"Advanced Audio FX Engine" = Advanced Audio FX Engine
"com.nyt.timesreader.78C54164786ADE80CB31E1C5D95607D0938C987A.1" = Times Reader
"Dell Webcam Central" = Dell Webcam Central
"Google Chrome" = Google Chrome
"GoToAssist" = GoToAssist 8.0.0.514
"LeapPadExplorerPlugin" = Use the entry named LeapFrog Connect to uninstall (LeapFrog LeapPad Explorer Plugin)
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"N360" = Norton Security Suite
"UPCShell" = LeapFrog Connect
"WildTangent dell Master Uninstall" = WildTangent Games
"WinLiveSuite" = Windows Live Essentials

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 1/29/2012 12:36:49 AM | Computer Name = Bill-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 1/29/2012 12:36:49 AM | Computer Name = Bill-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 15740

Error - 1/29/2012 12:36:49 AM | Computer Name = Bill-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 15740

[ Broadcom Wireless LAN Events ]
Error - 7/17/2013 9:05:43 PM | Computer Name = Bill-PC | Source = WLAN-Tray | ID = 0
Description = 18:05:41, Wed, Jul 17, 13 Error - Unable to gain access to user store


Error - 8/16/2013 12:01:41 AM | Computer Name = Bill-PC | Source = WLAN-Tray | ID = 0
Description = 21:01:41, Thu, Aug 15, 13 Error - Unable to gain access to user store


Error - 12/1/2013 10:22:31 PM | Computer Name = Bill-PC | Source = WLAN-Tray | ID = 0
Description = 18:22:31, Sun, Dec 01, 13 Error - Unable to gain access to user store


[ System Events ]
Error - 12/1/2013 2:42:04 AM | Computer Name = Bill-PC | Source = DCOM | ID = 10005
Description =

Error - 12/1/2013 2:42:05 AM | Computer Name = Bill-PC | Source = Service Control Manager | ID = 7001
Description = The Network List Service service depends on the Network Location Awareness
service which failed to start because of the following error: %%1068

Error - 12/1/2013 2:42:05 AM | Computer Name = Bill-PC | Source = Service Control Manager | ID = 7001
Description = The Network List Service service depends on the Network Location Awareness
service which failed to start because of the following error: %%1068

Error - 12/1/2013 2:42:05 AM | Computer Name = Bill-PC | Source = Service Control Manager | ID = 7001
Description = The Network List Service service depends on the Network Location Awareness
service which failed to start because of the following error: %%1068

Error - 12/1/2013 2:42:05 AM | Computer Name = Bill-PC | Source = Service Control Manager | ID = 7001
Description = The Network List Service service depends on the Network Location Awareness
service which failed to start because of the following error: %%1068

Error - 12/1/2013 2:42:05 AM | Computer Name = Bill-PC | Source = Service Control Manager | ID = 7001
Description = The Network List Service service depends on the Network Location Awareness
service which failed to start because of the following error: %%1068

Error - 12/1/2013 2:42:05 AM | Computer Name = Bill-PC | Source = Service Control Manager | ID = 7001
Description = The Network List Service service depends on the Network Location Awareness
service which failed to start because of the following error: %%1068

Error - 12/1/2013 10:20:46 PM | Computer Name = Bill-PC | Source = Service Control Manager | ID = 7003
Description = The SBSD Security Center Service service depends the following service:
wscsvc. This service might not be installed.

Error - 12/1/2013 10:20:53 PM | Computer Name = Bill-PC | Source = VDS Basic Provider | ID = 33554433
Description =

Error - 12/1/2013 10:20:53 PM | Computer Name = Bill-PC | Source = VDS Basic Provider | ID = 33554433
Description =


< End of report >


Thanks for any help.

Commanderk
  • 0

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#2
Valinorum

Valinorum

    GeekU Guardian Bot

  • GeekU Moderator
  • 2,912 posts
Hi commanderk, :)

:welcome:

My name is Valinorum and I will be your helper today. Before we proceed, please, acknowledge yourself the following(s):

  • Please do not create any new threads on this while we are working on your system as it wastes another volunteer's time. If you are being helped/have solved the issue/no longer wish to continue, notify me in your reply and I will quickly close this thread. Failing to comply will result in denial of future assistance.
  • Please do not install any new software while we are working on this system as it may hinder our process.
  • Malware removal is a complicated process so don't stop following the steps even if the symptoms are not found. Keep up with me until I declare you clean.
  • Please do not try to fix anything without being ask.
  • Please do not attach your logs. Do a Copy/Paste of the entire contents of the log file and submit it inside your post unless directed otherwise.
  • Please print or save the instructions I give you for quick reference. We may be using Safe mode which will cut you off from internet and you will not always be able to access this thread.
  • Back up your data. I will not knowingly suggest your any course that might damage your system but sometimes Malware infections are so severe that only option we have is to re-format and re-install the operating system.
  • If you are confused about any instruction stop and ask. Do not keep on going.
  • Do not repeat the steps if you face any problems.
  • I am not an omniscient. There are things even I cannot foresee. But what I know took years to learn and perfect the skill. This site is run by volunteers who help people in need in their own free time. I would ask you to respect their time and be patient as sometimes real life demands our time and replies to you can be delayed.
  • Privet Message(PM) if and only if I have not responded to your thread within three days or your query is offtopic and personal. Do not PM me under any other circumstances. Your thread is the only medium of communication.
  • The fixes are for your system only. Please refrain from using these fixes on other system as it may do serious damage.

Note: Please, bare in mind that I am still a trainee and my replies need to be reviewed by my teachers before I post them to you which requires time as both teachers and helpers are volunteers here. Take it as a good thing because now you have two people examining your problem. I really hope that we will be able to send you home with a smile on your face. :)

 

  • Step #1 Scan with Security Check
    • Download Security Check by screen317 to your Desktop from any of the following location;
    • Link 1
    • Link 2
  • Right click on the program and choose Run as Administrator;
  • After the checking a log will appear;
  • Copy and Paste the content of the log in your next reply.

 

  • Step #2 Scan with Farbar Service Scanner
    • Please download Farbar Service Scanner by Farbar to your Desktop from the link below.
      Download Link
    • Right-click and choose Run as Administrator;
    • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

 

  • Required Log(s):
  • Security Check Log;
  • FSS.txt.

Regards,
Valinorum
  • 0

#3
commanderk

commanderk

    Member

  • Topic Starter
  • Member
  • PipPip
  • 54 posts
Hi Valinorum,

Thanks for your help.

SecurityCheck won't run. It spawns a DOS window for about half a second and that's it. I tried downloading it from both links and got the same result twice.

Here's the log from FSS.exe

Farbar Service Scanner Version: 23-11-2013
Ran by Bill (administrator) on 02-12-2013 at 14:30:26
Running from "C:\Users\Bill\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.

VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.


System Restore Disabled Policy:
========================


Action Center:
============

wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

RpcSs Service is not running. Checking service configuration:
The start type of RpcSs service is OK.
The ImagePath of RpcSs service is OK.


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
  • 0

#4
Valinorum

Valinorum

    GeekU Guardian Bot

  • GeekU Moderator
  • 2,912 posts
Hi commanderk, :)

  • Step #3 Uninstall Programs
    I want you to uninstall the following program(s) listed below due to poor reputation we receive about them. To uninstall a program, go to Start > Control Panel > Uninstall a program or Start > Control Panel > Programs and Features. Wait for the list to fill up and double-click on the items I have listed below and follow the on-screen instruction to remove/uninstall them.
  • WildTangent Games

 

  • Step #4 Fix with OTL
  • Re-run OTL by right clicking and choosing Run as administrator;
  • Under the Custom Scans/Fixes Box copy and paste the following contents inside the quote box. (Do not include the word 'quote').

    :Commands
    [createrestorepoint]

    :OTL
    IE - HKLM\..\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}: "URL" = http://search.condui...&ctid=CT2438727
    IE - HKLM\..\SearchScopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}: "URL" = http://search.mywebs...r={searchTerms}
    IE - HKCU\..\SearchScopes\{47EB67C8-B8EB-49F2-BECB-AB42278EA763}: "URL" = http://search.yahoo....p={SearchTerms}
    IE - HKCU\..\SearchScopes\{8DFA9EA8-4FA4-458E-954F-89EB3228C713}: "URL" = http://websearch.ask...7F-DACD604A55A4
    IE - HKCU\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...}&o=15527&l=dis
    IE - HKCU\..\SearchScopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}: "URL" = http://search.mywebs...r={searchTerms}
    IE - HKCU\..\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}: "URL" = http://toolbar.inbox...id=80307&lng=en
    O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
    O4 - Startup: C:\Users\Bill\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
    O32 - AutoRun File - [2013/07/22 19:20:29 | 000,000,000 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
    [2013/03/01 14:19:58 | 000,108,320 | ---- | C] () -- C:\ProgramData\umqpjwhxjwacgoc
    [2013/03/29 21:09:44 | 000,004,608 | ---- | C] () -- C:\Users\Bill\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
    [2011/05/18 19:40:27 | 000,001,940 | ---- | C] () -- C:\Users\Bill\AppData\Local\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
    [2012/04/22 19:04:29 | 000,000,000 | ---D | M] -- C:\Users\Bill\AppData\Roaming\Registry Mechanic
    [2013/03/02 18:54:51 | 000,000,000 | ---D | M] -- C:\Users\Bill\AppData\Roaming\SparkTrust
    @Alternate Data Stream - 114 bytes -> C:\ProgramData\TEMP:D1B5B4F1

    :Commands
    [emptytemp]

  • Click on "Run Fix" and let the program run unhindered;
  • Your PC will reboot automatically and a log will be opened;
  • Please post it in your next reply.

 

  • Step #5 Fix with AdwCleaner
    Download : ADWCleaner to your desktop.

    NOTE: If using Internet Explorer and get an alert that stops the program downloading, click on the warning and allow the download to complete.

    Close all programs and click on the AdwCleaner icon.

    Posted Image

    Click on Scan and follow the prompts. Let it run unhindered. When done, click on the Clean button, and follow the prompts. Allow the system to reboot. You will then be presented with the report. Copy & Paste this report on your next reply.

    The report will be saved in the C:\AdwCleaner folder. as AdwCleaner[S0].txt

 

  • Step #6 Fix with Junkware Removal Tool
    Posted Image Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

 

  • Step #7 Run ESET Services repair tool
  • Please download ESET Services Repair Tool and save it to your Desktop;
  • Right click and choose Run as administrator;
  • If security notifications appear, click Continue or Run and then click Yes when asked if you want to proceed;
  • Once the tool has finished, you will be prompted to restart your computer. Click Yes to restart.

 

  • Required Log(s):
  • OTL Fix Log;
  • AdwCleaner Log;
  • Junkware Removal Tool Log.

Regards,
Valinorum
  • 0

#5
commanderk

commanderk

    Member

  • Topic Starter
  • Member
  • PipPip
  • 54 posts
Log for OTL:

All processes killed
========== COMMANDS ==========
Restore point Set: OTL Restore Point
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{afdbddaa-5d3f-42ee-b79c-185a7020515b}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{b0441a0e-a49a-4e16-afc1-74ecced1921f}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{47EB67C8-B8EB-49F2-BECB-AB42278EA763}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{47EB67C8-B8EB-49F2-BECB-AB42278EA763}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{8DFA9EA8-4FA4-458E-954F-89EB3228C713}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8DFA9EA8-4FA4-458E-954F-89EB3228C713}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{b0441a0e-a49a-4e16-afc1-74ecced1921f}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C04B7D22-5AEC-4561-8F49-27F6269208F6}\ not found.
64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}\ not found.
C:\Users\Bill\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk moved successfully.
C:\autoexec.bat moved successfully.
C:\ProgramData\umqpjwhxjwacgoc moved successfully.
C:\Users\Bill\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini moved successfully.
C:\Users\Bill\AppData\Local\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini moved successfully.
C:\Users\Bill\AppData\Roaming\Registry Mechanic\CleanReports folder moved successfully.
C:\Users\Bill\AppData\Roaming\Registry Mechanic folder moved successfully.
C:\Users\Bill\AppData\Roaming\SparkTrust\SparkTrust PC Cleaner Plus folder moved successfully.
C:\Users\Bill\AppData\Roaming\SparkTrust folder moved successfully.
ADS C:\ProgramData\TEMP:D1B5B4F1 deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: AppData

User: Bill
->Temp folder emptied: 37822565 bytes
->Temporary Internet Files folder emptied: 647414 bytes
->Java cache emptied: 511293 bytes
->Google Chrome cache emptied: 128872685 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 57008 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 56502 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 2151853 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 569178 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 104722885 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 42304743 bytes
%systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 749 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 303.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 12032013_133106

Files\Folders moved on Reboot...
C:\Users\Bill\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
  • 0

#6
commanderk

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AdwCleaner log:

# AdwCleaner v3.014 - Report created 03/12/2013 at 13:46:40
# Updated 01/12/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Bill - BILL-PC
# Running from : C:\Users\Bill\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\DriverCure
Folder Deleted : C:\ProgramData\ParetoLogic
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AppGraffiti
Folder Deleted : C:\Program Files (x86)\Inbox.com
Folder Deleted : C:\Program Files (x86)\ParetoLogic
Folder Deleted : C:\Users\Bill\AppData\LocalLow\AppGraffiti
Folder Deleted : C:\Users\Bill\AppData\LocalLow\iac
Folder Deleted : C:\Users\Bill\AppData\LocalLow\RebateInformer
Folder Deleted : C:\Users\Bill\AppData\Roaming\DriverCure

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppGraffiti.AppGraffitiJS
Key Deleted : HKLM\SOFTWARE\Classes\CShared.TB4Client
Key Deleted : HKLM\SOFTWARE\Classes\CShared.TB4Script
Key Deleted : HKLM\SOFTWARE\Classes\CShared.TB4Server2
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\rebinfo
Key Deleted : HKLM\SOFTWARE\Classes\RebateInf.RebateInfObj
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2438727
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4EF645BD-65B0-4F98-AD56-D0437B7045F6}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{54ECA872-DB2A-4C6B-BBB2-F3777C6786CC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8736C681-37A0-40C6-A0F0-4C083409151C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC99A798-FD3D-4AB4-969E-6071612524F9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DB35C569-5624-4CFC-8043-E5139F55A073}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{41349826-5C7F-4BF0-8279-5DAF1DE6E9AE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{604EA016-1EDE-41E6-A23E-76CF8F2A4808}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B3BA5582-79A9-464D-A7FA-711C5888C6E9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E9BBD270-4B87-4EE2-912F-6635674986C0}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{438B047C-C041-4D15-98CF-A97C6B366C28}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8736C681-37A0-40C6-A0F0-4C083409151C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8F0B76E1-4E46-427B-B55B-B90593468AC6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CC99A798-FD3D-4AB4-969E-6071612524F9}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{CCB69577-088B-4004-9ED8-FF5BCC83A039}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8F0B76E1-4E46-427B-B55B-B90593468AC6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{D3D233D5-9F6D-436C-B6C7-E63F77503B30}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{01C78433-6FDF-4E5A-A82D-B535C32E03DF}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{022C9F90-2E96-47D6-A971-107650154563}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{41349826-5C7F-4BF0-8279-5DAF1DE6E9AE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{604EA016-1EDE-41E6-A23E-76CF8F2A4808}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{B3BA5582-79A9-464D-A7FA-711C5888C6E9}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E9BBD270-4B87-4EE2-912F-6635674986C0}
Key Deleted : HKCU\Software\AppGraffiti
Key Deleted : HKCU\Software\CToolbar
Key Deleted : HKCU\Software\ParetoLogic
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\Software\AppGraffiti
Key Deleted : HKLM\Software\CToolbar
Key Deleted : HKLM\Software\ParetoLogic

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428


-\\ Google Chrome v31.0.1650.57

[ File : C:\Users\Bill\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [5236 octets] - [03/12/2013 13:40:43]
AdwCleaner[S0].txt - [5086 octets] - [03/12/2013 13:46:40]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [5146 octets] ##########
  • 0

#7
commanderk

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I tried to run JRT and it spawns a DOS window for an instant and that's all. Should I continue with step 7?
  • 0

#8
Valinorum

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Yes, please. :)
  • 0

#9
commanderk

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Okay #7 is done.
  • 0

#10
Valinorum

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Can you try Step 6 again?
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#11
commanderk

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Same result. I did disable Norton for 15 minutes before trying.
  • 0

#12
Valinorum

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Hi commanderk, :)

  • Step #8 Scan with OTL
  • Re-run OTL;
  • Copy and Paste the following code inside the Custom Scans/Fixes box;
    netsvcs
    BASESERVICES
    %SYSTEMDRIVE%\*.exe
    /md5start
    services.*
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    /md5stop
    dir "%systemdrive%\*" /S /A:L /C 
    CREATERESTOREPOINT
  • Click the Quick Scan button;
  • After the scan a log will be produced;
  • Copy and paste the content of the log in your next reply

 

  • Required Log(s):
  • OTL.txt

Regards,
Valinorum
  • 0

#13
commanderk

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or: Unable to interpret <netsvcs> in the current context!
Error: Unable to interpret <BASESERVICES> in the current context!
Error: Unable to interpret <%SYSTEMDRIVE%\*.exe> in the current context!
Error: Unable to interpret </md5start> in the current context!
Error: Unable to interpret <services.*> in the current context!
Error: Unable to interpret <explorer.exe> in the current context!
Error: Unable to interpret <winlogon.exe> in the current context!
Error: Unable to interpret <Userinit.exe> in the current context!
Error: Unable to interpret <svchost.exe> in the current context!
Error: Unable to interpret </md5stop> in the current context!
Error: Unable to interpret <dir "%systemdrive%\*" /S /A:L /C > in the current context!
Error: Unable to interpret <CREATERESTOREPOINT> in the current context!

OTL by OldTimer - Version 3.2.69.0 log created on 12042013_000026
  • 0

#14
Valinorum

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You have to click the Quick Scan button not Run FIx button. :ph34r:
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#15
commanderk

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Oh. Sorry. My bad. It's running now.
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