Sorry for the confusion. I meant to say that I could not "create a Windows 7 Startup Repair Disk" on the Desktop computer we are trying to fix. My DVD/CD drive is acting funny as well. It will not open when a disc is in there in order to eject the disc. The only way to eject the disc is to re-boot.
The Repair file was almost to the end of being copied on on to the disc (on the PC we are working on) when it said it could not finish writing the file to the disk. Hence, my question as to whether I could copy the file via another computer onto the disc (via my Laptop PC).
"Is you machine a either a Dell or HP modal?"
The machine we are trying to fix is a Dell i570 Desktop.
The Laptop I am referring to (for making a rescue disc) is an HP model.