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100% Memory Usage/CPU Usage [Solved]


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#16
emeraldnzl

emeraldnzl

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Hello again kjt817,

Chrome is out of whack


You could try resetting Chrome. I don't use Chrome so not certain how far resetting goes but you may have to reactivate extensions/plugins.

Go to the link below for instructions on how to reset Google Chrome browser settings:

https://support.goog...r/3296214?hl=en

I have my suspicions about the PC/Tablet/Mobile/Office PC browser sync or something that keeps it going.


Is that a plugin/extension? If you don't need it just disable or remove it.

How to remove a bad extension in Google Chrome:

  • Click the wrench icon on the browser toolbar.
  • Click Tools.
  • Select Extensions.
  • Click the trash can icon by >>bad Addon<<
  • A confirmation dialog will appear, click Remove.
Assuming everything else is okay we will go to clearing away the tools we have been using.

To do this there are couple of steps to perform and then you're all set.Posted Image

  • Double-click OTL.exe to run it. (Vista users, please right click on OTL.exe and select "Run as an Administrator")
  • Click on the CleanUp! button
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
To remove Farbar Recovery Scan Tool files navigate to the %SystemDrive%\FRST (usually C:\FRST) folder and delete the folder. If for some reason it doesn't work, tell me.

Any remaining tools may be deleted.

Next, we need to clean your restore points and set a new one:

Open System by clicking the Start button, right-clicking Computer, and then clicking Properties.

  • In the left pane, click System protection. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  • Under Protection Settings, click the radio button Configure.
  • Under Disk Space Usage, click the radio button Delete.
  • Click Continue, and then click OK.
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A reminder: Remember to (re-install if uninstalled during cleaning) update and turn back on any anti-malware programs you may have turned off during the cleaning process.
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Here are some things that I think are worth having a look at if you don't already know about them:

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It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article Strong passwords: How to create and use them.

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Java warning

Java is a popular point of entry to your computer for malicous programs. The United States Department of Homeland Security recommends that computer users disable Java, see here. Unless you need it to run an important software the safest approach is to completely uninstall Java. Where you do require it, then the next safest option is to disable it in your browsers until you need it, then enable it.

How to disable Java in your web browser and How to unplug Java from the browser

If you do still need Java then regularly check that it is up to date. Older versions are the most vulnerable to malicious attack.

  • Download Java for Windows

    Reboot your computer.
    You also need to unininstall older versions of Java.
  • Click Start > Control Panel > Add or Remove Programs
  • Remove all Java updates except the latest one you have just installed.
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To help protect your computer in the future:



If you do not already have automatic updates set then it is recommended that you do set Windows to check, download and install your updates automatically.

* Click Start > Control Panel > System and Security > Windows Update
* Under Windows Update click on Turn automatic updating on or off
* Check items shown to ensure you receive updates automatically. Click OK.

Be aware of what emails you open and websites you visit.

Go here for some good advice about how to prevent infection.

A fun way to check your online safety literacy.

Quiz - getsafeonline

Have a safe and happy computing day!
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#17
kjt817

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Steps followed, thank you! Considering uninstalling Java now also.

Paypall sent, have a Merry Christmas and thanks again.
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#18
emeraldnzl

emeraldnzl

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Paypall sent,


No need but very kind of you.

Merry Christmas and thanks again.


Merry Christmas to you too and you are very welcome. :happy:

I will keep this topic open for a short time in case any issues develop.
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#19
emeraldnzl

emeraldnzl

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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