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toshiba satelite installation problems please help


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#1
merelite18

merelite18

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I have a Toshiba Satelite L775 laptop series. I install a program that was both compatible with windows 7/XP. After the installation my computer ran a chkdsk sequence restarted itself and no longer boots up. I've come to the point where I don't care about the information on my hard rive and will reformat it and delete all partions and start over new if it would work. However I have a windows 7 home premium disk and I choose to reformat ask select the correct operating system but the process fails to install. I have a bios password setup as well and unsure how to get rid of it so if anyone has an ideas what happen to my laptop please respond
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#2
phillpower2

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:welcome: merelite18

If not attempted yet something for you to try, information provided courtesy of the Toshiba forums;

To restore the original factory software image on your computer follow these steps:
Make sure the computer is turned off ("Shut-down" from the Windows Start menu)
Remove any peripherals such an external mouse, keyboard, monitor, USB flash drive etc.
Make sure the AC Adapter is plugged in and working.
Press and hold down the 0 (zero) key on the keyboard while powering on the computer. Release it when the recovery warning screen appears.
If the recovery process offers a choice of Operating Systems, select the appropriate one for you.
A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten.
Click Yes to continue.
When the Toshiba Recovery Wizard opens select "Recovery of Factory Software" or the appropriate option for your needs.
Continue to follow the directions restarting as necessary.

Please note that the process may vary slightly from machine to machine, that you may be asked to insert disks (multi-disk packages) and that the process may take one to two hours to complete. The recovery process will require you to restart your computer several times.

As you use the recovery process you will have several options. One of these may be to create a custom size partition. Follow the directions on screen for this and other options as prompted. When in doubt, it's usually best to accept the default, or pre-selected option.

I have a bios password setup as well and unsure how to get rid of it

As per the GTG TOU bypassing passwords we cannot help you with;

O. Due to the nature of online help we are not able to verify ownership, and will not be able to help bypass or recover any user passwords, cd keys, license codes, serial numbers, etc.


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#3
Ztruker

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To get rid of the BIOS password, go into BIOS setup. Look for a security tab. That is where you remove it. You will need to know the BIOS password to do this.
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#4
merelite18

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Thank you for the fast replies and suggestions.i recently was able to reinstall windows 7 ultimate and boot windows,however I've first noticed my Wifi driver isn't able to detect networks so I'm unable to update or install drivers via online. Another issue im having is a volume issue with disk not sure what that is referring to.I ran chkdsk and came across the volume bitmap is incorrect "run chkdsk with the /F option to correct these. Lastly to follow up on the bios password issue was wondering if I can remove it from inside windows such as start menu? Thank you for taking time to help
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#5
Ztruker

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Re: BIOS ... no, has to be done from BIOS Setup.

As for the WiFi problem, check Device Manager, see if there are any yellow marks in the Network Adapter area.

What is the rest of the model number? L75-???????
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