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Can Only Run Safe Mode


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#1
DanaO

DanaO

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For the last few weeks, this computer has been locking up whenever we try to get mail with Windows Mail. A little green spinning circle (like I'm busy) appears whenever the cursor is over the mail application. Once that occurs, then nothing works and a hard boot, using the power button becomes the only option. I have noticed that as soon as the event occurs, the hard drive light shows no activity and the touch pad icon seems to indicate a continuous touch.
I tried installing thunderbird to get mail and it seemed to work briefly but this morning the same sort of lockup event occurred.
I seem to be able to use Windows Mail without the same thing happening if I go to Safe Mode with Networking.
I accidentally ran a full scan so have included both log files below. The scan was run in safe mode.
Thank you for your help!
Joe (for Dana)

OTL logfile created on: 12/7/2013 7:10:27 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Dana\Downloads
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.49 Gb Total Physical Memory | 2.81 Gb Available Physical Memory | 80.52% Memory free
7.16 Gb Paging File | 6.68 Gb Available in Paging File | 93.26% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 285.79 Gb Total Space | 205.20 Gb Free Space | 71.80% Space Free | Partition Type: NTFS
Drive D: | 9.77 Gb Total Space | 4.00 Gb Free Space | 40.97% Space Free | Partition Type: NTFS

Computer Name: DANA-LAPTOP | User Name: Dana | Logged in as Administrator.
Boot Mode: SafeMode with Networking | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/12/07 07:09:23 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Dana\Downloads\OTL.exe
PRC - [2013/11/21 07:25:01 | 000,275,568 | ---- | M] (Mozilla Corporation) -- C:\Program Files\Mozilla Firefox\firefox.exe
PRC - [2013/10/09 06:01:01 | 001,862,536 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\System32\Macromed\Flash\FlashPlayerPlugin_11_9_900_117.exe
PRC - [2013/03/13 17:40:08 | 001,278,064 | ---- | M] (McAfee, Inc.) -- c:\Program Files\McAfee.com\Agent\mcagent.exe
PRC - [2013/02/19 14:12:14 | 000,172,416 | ---- | M] (McAfee, Inc.) -- C:\Windows\System32\mfevtps.exe
PRC - [2013/02/19 14:08:52 | 000,169,320 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
PRC - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
PRC - [2009/04/10 22:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe


========== Modules (No Company Name) ==========

MOD - [2013/11/21 07:25:00 | 003,363,952 | ---- | M] () -- C:\Program Files\Mozilla Firefox\mozjs.dll
MOD - [2013/10/09 06:01:00 | 016,233,864 | ---- | M] () -- C:\Windows\System32\Macromed\Flash\NPSWF32_11_9_900_117.dll


========== Services (SafeList) ==========

SRV - [2013/11/21 07:25:00 | 000,119,408 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/10/09 06:01:02 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/10/02 16:05:04 | 000,103,112 | ---- | M] (McAfee, Inc.) [Auto | Stopped] -- C:\Program Files\McAfee\SiteAdvisor\McSACore.exe -- (McAfee SiteAdvisor Service)
SRV - [2013/02/19 14:12:14 | 000,172,416 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Windows\System32\mfevtps.exe -- (mfevtp)
SRV - [2013/02/19 14:08:52 | 000,169,320 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe -- (mfefire)
SRV - [2013/02/19 14:06:50 | 000,203,840 | ---- | M] () [Auto | Stopped] -- C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe -- (McShield)
SRV - [2012/11/16 21:07:20 | 000,279,048 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee\VirusScan\mcods.exe -- (McODS)
SRV - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (MSK80Service)
SRV - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McProxy)
SRV - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McNASvc)
SRV - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McNaiAnn)
SRV - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (mcmscsvc)
SRV - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (McMPFSvc)
SRV - [2012/07/13 12:28:36 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2009/10/22 13:57:44 | 000,070,952 | ---- | M] () [Auto | Stopped] -- C:\Program Files\tbh\monitor\bin\tbhMonitor.exe -- (tbhMonitor.exe)
SRV - [2009/01/15 04:06:00 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2008/07/04 15:17:48 | 000,164,600 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2008/01/20 18:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2007/11/12 03:07:20 | 000,102,400 | ---- | M] (IDT, Inc.) [Auto | Stopped] -- C:\Windows\System32\stacsv.exe -- (STacSV)
SRV - [2007/11/12 03:07:16 | 000,073,728 | ---- | M] (Andrea Electronics Corporation) [Auto | Stopped] -- C:\Windows\System32\AEstSrv.exe -- (AESTFilters)
SRV - [2007/03/21 11:00:04 | 000,355,096 | ---- | M] (Intel Corporation) [Auto | Stopped] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | System | Stopped] -- system32\drives\sydexfdd.sys -- (SydexFDD)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - [2013/02/19 14:15:04 | 000,060,920 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\cfwids.sys -- (cfwids)
DRV - [2013/02/19 14:12:24 | 000,210,608 | ---- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\Windows\System32\drivers\mfewfpk.sys -- (mfewfpk)
DRV - [2013/02/19 14:10:52 | 000,092,632 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\mferkdet.sys -- (mferkdet)
DRV - [2013/02/19 14:09:52 | 000,565,888 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\mfehidk.sys -- (mfehidk)
DRV - [2013/02/19 14:09:02 | 000,363,080 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\mfefirek.sys -- (mfefirek)
DRV - [2013/02/19 14:08:40 | 000,065,928 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\mfebopk.sys -- (mfebopk)
DRV - [2013/02/19 14:08:20 | 000,235,264 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\mfeavfk.sys -- (mfeavfk)
DRV - [2013/02/19 14:07:50 | 000,133,416 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\mfeapfk.sys -- (mfeapfk)
DRV - [2012/04/20 15:40:44 | 000,146,872 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\HipShieldK.sys -- (HipShieldK)
DRV - [2009/12/18 11:13:02 | 000,020,480 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\NwUsbCdFil.sys -- (NWUSBCDFIL)
DRV - [2009/12/18 11:13:00 | 000,230,912 | ---- | M] (Novatel Wireless Inc) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\NWADIenum.sys -- (NWADI)
DRV - [2008/10/27 01:52:00 | 000,018,424 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\bcm42rly.sys -- (BCM42RLY)
DRV - [2008/06/23 04:45:44 | 000,008,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Stopped] -- C:\Windows\System32\drivers\XAudio.sys -- (XAudio)
DRV - [2008/05/04 01:25:24 | 000,164,400 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Apfiltr.sys -- (ApfiltrService)
DRV - [2008/03/05 23:58:44 | 000,111,616 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\IntcHdmi.sys -- (IntcHdmiAddService)
DRV - [2008/03/03 21:05:34 | 000,007,424 | ---- | M] (EyePower Games Pte. Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\OEM02Vfx.sys -- (OEM02Vfx)
DRV - [2008/03/03 21:05:18 | 000,235,648 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\OEM02Dev.sys -- (OEM02Dev)
DRV - [2008/01/20 18:23:25 | 000,220,672 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\e1e6032.sys -- (e1express)
DRV - [2007/11/12 03:07:28 | 000,330,240 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\stwrt.sys -- (STHDA)
DRV - [2007/09/06 08:35:16 | 000,037,376 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rixdptsk.sys -- (rismxdp)
DRV - [2007/09/06 08:35:14 | 000,039,936 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rimmptsk.sys -- (rimmptsk)
DRV - [2007/09/06 08:35:12 | 000,042,496 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rimsptsk.sys -- (rimsptsk)
DRV - [2007/06/18 17:17:24 | 000,015,056 | ---- | M] (Ken Kato) [Kernel | Auto | Stopped] -- C:\Program Files\Amazing Designs\Hardware\ABMAX\vfd.sys -- (VirtualFD)
DRV - [2006/11/01 23:36:43 | 002,028,032 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\atikmdag.sys -- (R300)
DRV - [2006/05/18 08:49:02 | 000,061,067 | ---- | M] (FTDI Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ftser2k.sys -- (FTSER2K)
DRV - [2006/05/18 08:48:50 | 000,047,249 | ---- | M] (FTDI Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ftdibus.sys -- (FTDIBUS)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...ie7&rlz=1I7DKUS

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co...=us&ibd=4090115
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co...=us&ibd=4090115
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\..\URLSearchHook: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
IE - HKCU\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKCU\..\SearchScopes\{375B2FC2-1700-471E-A42E-60F49D699042}: "URL" = http://search.yahoo....p={SearchTerms}
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKCU\..\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}: "URL" = http://127.0.0.1:466...q={searchTerms}
IE - HKCU\..\SearchScopes\{DECA3892-BA8F-44b8-A993-A466AD694AE4}: "URL" = http://search.yahoo....p={searchTerms}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "Secure Search"
FF - prefs.js..browser.search.order.1: "Secure Search"
FF - prefs.js..browser.search.selectedEngine: "Secure Search"
FF - prefs.js..browser.search.suggest.enabled: false
FF - prefs.js..browser.startup.homepage: "http://www.google.com/ig"
FF - prefs.js..extensions.enabledAddons: %7B4ED1F68A-5463-4931-9384-8FFF5ED91D92%7D:3.6.3
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:25.0.1
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20
FF - prefs.js..extensions.enabledItems: [email protected]:1.0
FF - prefs.js..extensions.enabledItems: {B7082FAA-CB62-4872-9106-E42DD88EDE45}:3.1
FF - prefs.js..keyword.URL: "http://search.yahoo....h?fr=mcafee&p="
FF - prefs.js..network.proxy.type: 0
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32_11_9_900_117.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=1.6.0_35: C:\Windows\system32\npdeployJava1.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/McAfeeMssPlugin: C:\Program Files\McAfee Security Scan\3.0.318\npMcAfeeMss.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/MSC,version=10: c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL ()
FF - HKLM\Software\MozillaPlugins\@mcafee.com/SAFFPlugin: C:\Program Files\McAfee\SiteAdvisor\npmcffplg32.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{4ED1F68A-5463-4931-9384-8FFF5ED91D92}: C:\Program Files\McAfee\SiteAdvisor [2013/11/13 06:21:15 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2013/11/22 07:33:53 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2013/12/06 17:09:44 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 24.1.1\extensions\\Components: C:\Program Files\Mozilla Thunderbird\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 24.1.1\extensions\\Plugins: C:\Program Files\Mozilla Thunderbird\plugins
FF - HKEY_LOCAL_MACHINE\software\mozilla\Thunderbird\Extensions\\[email protected]: C:\Program Files\McAfee\MSK [2012/10/10 02:19:50 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2013/11/22 07:33:53 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2013/12/06 17:09:44 | 000,000,000 | ---D | M]

[2009/01/22 14:03:57 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Dana\AppData\Roaming\Mozilla\Extensions
[2013/10/01 06:46:40 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Dana\AppData\Roaming\Mozilla\Firefox\Profiles\ftrmle3f.default\extensions
[2010/07/18 03:53:47 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Users\Dana\AppData\Roaming\Mozilla\Firefox\Profiles\ftrmle3f.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2013/06/04 17:42:48 | 000,000,000 | ---D | M] (The Browser Highlighter) -- C:\Users\Dana\AppData\Roaming\Mozilla\Firefox\Profiles\ftrmle3f.default\extensions\[email protected]
[2013/11/21 07:24:45 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2013/11/21 07:24:43 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\browser\extensions
[2013/11/21 07:25:03 | 000,000,000 | ---D | M] (Default) -- C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
[2013/11/13 06:21:15 | 000,000,000 | ---D | M] (McAfee SiteAdvisor) -- C:\PROGRAM FILES\MCAFEE\SITEADVISOR
[2013/06/17 16:30:17 | 000,002,024 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\McSiteAdvisor.xml

O1 HOSTS File: ([2006/09/18 13:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (MSS+ Identifier) - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll (McAfee, Inc.)
O2 - BHO: (McAfee Phishing Filter) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll File not found
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - No CLSID value found.
O2 - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O2 - BHO: (CBrowserHelperObject Object) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll (Dell Inc.)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll File not found
O3 - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O4 - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter File not found
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe (Intel Corporation)
O4 - HKLM..\Run: [mcui_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe (McAfee, Inc.)
O4 - HKLM..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe (Creative Technology Ltd.)
O4 - HKLM..\Run: [SigmatelSysTrayApp] C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe (IDT, Inc.)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoControlPanel = 0
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: localhost ([]http in Local intranet)
O15 - HKCU\..Trusted Ranges: GD ([http] in Local intranet)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 75.75.75.75 75.75.76.76
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{55944D7D-E104-456D-B53F-A54794714A16}: DhcpNameServer = 75.75.75.75 75.75.76.76
O18 - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Filter\application/x-mfe-ipt {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl.dll (McAfee, Inc.)
O20 - AppInit_DLLs: (C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL) - C:\Program Files\Google\Google Desktop Search\GoogleDesktopNetwork3.dll (Google)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll) - C:\Program Files\Citrix\GoToAssist\514\g2awinlogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\img8.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\img8.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 13:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{7f301416-cbd2-11df-9ab5-0023ae15fa44}\Shell - "" = AutoRun
O33 - MountPoints2\{7f301416-cbd2-11df-9ab5-0023ae15fa44}\Shell\AutoRun\command - "" = F:\VZAccess_Manager.exe /z detect
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2013/12/07 07:05:23 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
[2013/12/07 06:54:35 | 000,000,000 | -HSD | C] -- C:\found.001
[2013/12/06 18:30:51 | 000,000,000 | ---D | C] -- C:\Users\Dana\AppData\Roaming\Thunderbird
[2013/12/06 18:30:51 | 000,000,000 | ---D | C] -- C:\Users\Dana\AppData\Local\Thunderbird
[2013/12/06 18:30:44 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Thunderbird
[2013/11/22 07:33:33 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuickTime
[2013/11/22 07:33:10 | 000,000,000 | ---D | C] -- C:\Program Files\QuickTime
[2013/11/21 09:16:19 | 000,000,000 | -HSD | C] -- C:\Users\Public\Documents\MCE Logs
[2013/11/21 07:24:42 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Firefox
[2013/11/12 21:18:59 | 002,382,848 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mshtml.tlb
[2013/11/12 21:18:58 | 000,176,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ieui.dll
[2013/11/12 21:18:58 | 000,142,848 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ieUnatt.exe
[2013/11/12 21:18:58 | 000,065,024 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\jsproxy.dll
[2013/11/12 21:18:57 | 000,607,744 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\msfeeds.dll
[2013/11/12 21:18:56 | 001,806,848 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\jscript9.dll
[2013/11/12 21:18:56 | 000,231,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\url.dll
[2013/11/12 21:18:55 | 001,427,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\inetcpl.cpl
[2013/11/12 20:53:00 | 000,596,480 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\FWPUCLNT.DLL
[2009/10/22 21:19:23 | 008,293,568 | ---- | C] (Dell, Inc. ) -- C:\Users\Dana\AppData\Roaming\DataSafeDotNet.exe

========== Files - Modified Within 30 Days ==========

[2013/12/07 07:02:58 | 000,603,738 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2013/12/07 07:02:58 | 000,103,808 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2013/12/07 06:58:38 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/12/07 06:57:35 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2013/12/07 06:57:34 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2013/12/07 06:44:48 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/12/06 18:30:46 | 000,001,816 | ---- | M] () -- C:\Users\Dana\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Thunderbird.lnk
[2013/12/06 18:30:46 | 000,001,792 | ---- | M] () -- C:\Users\Public\Desktop\Mozilla Thunderbird.lnk
[2013/12/06 17:50:16 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/12/06 17:09:44 | 000,001,889 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2013/12/06 15:20:01 | 000,001,356 | ---- | M] () -- C:\Users\Dana\AppData\Local\d3d9caps.dat
[2013/12/02 19:00:00 | 000,000,886 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/12/02 06:54:45 | 262,269,710 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2013/11/22 07:33:34 | 000,001,728 | ---- | M] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2013/11/20 06:51:10 | 319,304,210 | ---- | M] () -- C:\Users\Dana\Desktop\ViolinLab 2013 Virtual Ensemble.mov

========== Files Created - No Company Name ==========

[2013/12/06 18:30:46 | 000,001,816 | ---- | C] () -- C:\Users\Dana\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Thunderbird.lnk
[2013/12/06 18:30:46 | 000,001,804 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Thunderbird.lnk
[2013/12/06 18:30:46 | 000,001,792 | ---- | C] () -- C:\Users\Public\Desktop\Mozilla Thunderbird.lnk
[2013/11/22 07:33:34 | 000,001,728 | ---- | C] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2013/11/22 07:18:20 | 319,304,210 | ---- | C] () -- C:\Users\Dana\Desktop\ViolinLab 2013 Virtual Ensemble.mov
[2013/11/12 20:53:00 | 000,218,228 | ---- | C] () -- C:\Windows\System32\WFP.TMF
[2010/08/08 17:52:13 | 000,007,444 | ---- | C] () -- C:\Users\Dana\AppData\Roaming\wklnhst.dat
[2010/08/01 18:56:58 | 000,001,356 | ---- | C] () -- C:\Users\Dana\AppData\Local\d3d9caps.dat
[2010/01/11 19:52:43 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2009/09/27 07:32:41 | 000,036,864 | ---- | C] () -- C:\Users\Dana\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

========== ZeroAccess Check ==========

[2006/11/02 04:54:22 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 09:47:00 | 011,586,048 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2009/04/10 22:28:19 | 000,614,912 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/04/10 22:28:25 | 000,347,648 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== Alternate Data Streams ==========

@Alternate Data Stream - 897 bytes -> C:\Users\Dana\Documents\Delivery status notification.eml:OECustomProperty
@Alternate Data Stream - 10490 bytes -> C:\Users\Dana\Documents\A fellow Quilter's request.eml:OECustomProperty
@Alternate Data Stream - 1040 bytes -> C:\Users\Dana\Documents\Weekly update.eml:OECustomProperty

< End of report >

OTL Extras logfile created on: 12/7/2013 7:10:27 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Dana\Downloads
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.49 Gb Total Physical Memory | 2.81 Gb Available Physical Memory | 80.52% Memory free
7.16 Gb Paging File | 6.68 Gb Available in Paging File | 93.26% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 285.79 Gb Total Space | 205.20 Gb Free Space | 71.80% Space Free | Partition Type: NTFS
Drive D: | 9.77 Gb Total Space | 4.00 Gb Free Space | 40.97% Space Free | Partition Type: NTFS

Computer Name: DANA-LAPTOP | User Name: Dana | Logged in as Administrator.
Boot Mode: SafeMode with Networking | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 0
"DisableNotifications" = 1
"DoNotAllowExceptions" = 0

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0A8AD27B-1615-4D69-B321-9FE04F3610D8}" = lport=138 | protocol=17 | dir=in | app=system |
"{1E202C6C-7810-4A2A-AB1D-8F8D4445BCB5}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | [email protected],-28539 |
"{33C9A64A-2C73-40E7-AA21-7F977D58AB76}" = rport=138 | protocol=17 | dir=out | app=system |
"{39BB8216-F161-41BD-98BE-AF88E39A0406}" = lport=3702 | protocol=17 | dir=in | svc=fdrespub | app=%systemroot%\system32\svchost.exe |
"{3EF42DB4-E8E1-4E43-8B6A-3BF641D28012}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{48E80777-7492-4593-AD41-9299AE27C6EA}" = rport=3702 | protocol=17 | dir=out | svc=fdphost | app=%systemroot%\system32\svchost.exe |
"{4CE885E7-6DC4-4139-9BA4-B0D27EFA1E56}" = rport=445 | protocol=6 | dir=out | app=system |
"{4D18A628-B8A8-45D9-A8AB-9C67522280C3}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{50DF4030-5160-4AA6-B5F6-C192B5CB3934}" = lport=137 | protocol=17 | dir=in | app=system |
"{79F8F609-B617-43E5-8205-E1691ABB9FAA}" = rport=137 | protocol=17 | dir=out | app=system |
"{7D4D4902-D16C-4294-93F1-516B797A980B}" = lport=3702 | protocol=17 | dir=in | svc=fdphost | app=%systemroot%\system32\svchost.exe |
"{7D71B373-9253-4D96-B643-FB2358E1C4CA}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{95811D15-D30D-4001-8C78-8B08F31241F9}" = lport=445 | protocol=6 | dir=in | app=system |
"{9B5FA0E0-0D33-4F5A-B557-DD17C6A2D21B}" = rport=3702 | protocol=17 | dir=out | svc=fdrespub | app=%systemroot%\system32\svchost.exe |
"{9F5BCCE4-550C-45C9-8DE2-35D85E2432BE}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{AD95725F-9882-434F-B790-04BCC9EB1B18}" = lport=5191 | protocol=6 | dir=in | name=the browser highlighter xcom |
"{B9C7DE13-CF73-42A8-B616-0BEAD2EFCD39}" = lport=139 | protocol=6 | dir=in | app=system |
"{CADA1ED8-240D-46E1-B3ED-EE3C69012180}" = rport=139 | protocol=6 | dir=out | app=system |
"{CD7DF11A-57A0-4A11-8150-CFF65F7684F0}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{117711B3-C2BF-49AF-8AD0-8C3C11DBD095}" = dir=in | app=c:\program files\dell\mediadirect\kernel\dmp\clbrowserengine.exe |
"{120A97EC-D085-487F-A498-98F8F4B0C7E5}" = protocol=6 | dir=in | app=c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe |
"{15866204-1C9A-48C4-9D63-4D658ADBD429}" = protocol=17 | dir=in | app=c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe |
"{1A1BEDDD-18BA-47C2-984A-7BFF5CF31B0E}" = dir=in | app=c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe |
"{25C8678D-14AE-4F6A-8A87-FEB75DF07616}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{2B7D94A5-78E0-4789-AE5D-759502D5D63F}" = dir=in | app=c:\program files\itunes\itunes.exe |
"{464C1263-1A45-403A-8783-1186B3FCE5BB}" = protocol=17 | dir=in | app=c:\program files\tbh\monitor\bin\tbhmonitor.exe |
"{585AD620-3EA7-42DA-B09C-22D9ECF96635}" = dir=in | app=c:\program files\dell\mediadirect\mediadirect.exe |
"{58610A2A-68DD-4637-B185-D829BEB3DDC5}" = protocol=58 | dir=in | [email protected],-28545 |
"{6E7BCADC-C8B0-4953-825F-829CEC4BF894}" = dir=in | app=c:\program files\common files\mcafee\mna\mcnasvc.exe |
"{740BE9CA-40B8-4B57-889D-5260DC117BDA}" = dir=in | app=c:\program files\skype\phone\skype.exe |
"{8F417DD4-98B1-4D2E-9889-9251008169BF}" = dir=in | app=c:\program files\dell\mediadirect\pcmservice.exe |
"{8F5BD491-77D9-4A0A-9A74-AC1A8C424170}" = protocol=6 | dir=in | app=c:\program files\tbh\monitor\bin\tbhmonitor.exe |
"{9790CE4C-F499-422E-BEF1-47E02597DD4E}" = protocol=58 | dir=out | [email protected],-28546 |
"{A388990B-A748-4A99-9F97-57F07813DC76}" = dir=in | app=c:\program files\dell\mediadirect\kernel\dms\clmsservice.exe |
"{B22147F1-990F-4BB2-A125-725CF72ADFF1}" = protocol=17 | dir=in | app=c:\program files\tbh\base\bin\tbhdaemon.exe |
"{B7E505C9-D322-4D2E-A1F8-317FD31041FA}" = dir=in | app=c:\program files\common files\apple\apple application support\webkit2webprocess.exe |
"{C6ABAFCA-E0B2-4648-8F59-F5E6575CBA5B}" = protocol=1 | dir=in | [email protected],-28543 |
"{D3B1EDB5-BF1E-4DF3-A30E-537FB8EB701D}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{D63C4863-47B8-4883-8D7A-E3B6528FB1E8}" = protocol=1 | dir=out | [email protected],-28544 |
"{F99ED4E8-C8BD-4104-ACDD-DE484AE82358}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{FE655E72-400B-41EB-9BFB-515F28247193}" = protocol=6 | dir=in | app=c:\program files\tbh\base\bin\tbhdaemon.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00203668-8170-44A0-BE44-B632FA4D780F}" = Adobe AIR
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Creator Data
"{09760D42-E223-42AD-8C3E-55B47D0DDAC3}" = Roxio Creator DE
"{0D2E9DCB-9938-475E-B4DD-8851738852FF}" = AIO_Scan
"{0E433CFD-B6FF-4D4E-A081-BB1A680D19A1}" = Verizon Wireless MiFi-2200 Firmware Updates
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{1746EA69-DCB6-4408-B5A5-E75F55439CDF}" = Scan
"{179C56A4-F57F-4561-8BBF-F911D26EB435}" = WebReg
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1945A4B5-73B6-4DE9-99A3-05261B7FDED0}" = Shared C Run-time for x86
"{1D5E29AD-39A9-4D0A-A8B6-46A6FCD8C995}" = Live! Cam Avatar v1.0
"{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Creator Tools
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{282E5AB2-8E47-4571-B6FA-6B512555B557}" = HP Photosmart.All-In-One Driver Software 8.0 .A
"{294EAADF-E50F-4DD8-AD8D-19587EA10512}" = Modem Diagnostic Tool
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{3B62CF95-5E25-4720-A3D6-B4A2B0501961}" = Browser Highlighter - Firefox
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{3D8F9830-D6A3-413A-9A54-993827A73E47}" = DELL0604
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting
"{405ABBEB-8DF1-4174-86C0-DCB5E1C78F14}" = NetDeviceManager
"{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}" = Banctec Service Agreement
"{44F5A980-8A6B-4aca-8D85-EFCE5D67D379}" = AIO_CDA_ProductContext
"{49F2B650-2D7B-4F59-B33D-346F63776BD3}" = DocProc
"{541DEAC0-5F3D-45E6-B7CB-94ECF3B96748}" = Skype web features
"{5A13987D-55F4-4271-A40E-76AC9B1B38FD}" = OpenOffice.org 3.2
"{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}" = Apple Application Support
"{62230596-37E5-4618-A329-0D21F529A86F}" = Browser Address Error Redirector
"{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}" = Cisco PEAP Module
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{67D3F1A0-A1F2-49b7-B9EE-011277B170CD}" = HPProductAssistant
"{6B7B6D4D-8F9B-4CB3-8CA4-BCA9CC4C1A22}" = EDocs
"{6C1E7AA1-44E9-446D-AAB2-0DE6D9EFEAB1}" = Safari
"{6D3963B0-E13B-4FC3-B0FF-506A304BB043}" = Cisco EAP-FAST Module
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Creator Audio
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7A7DC702-DEDE-42A8-8722-B3BA724D546F}" = Fax
"{7C5B4583-7CBF-4289-B195-03B553959DEA}" = VoiceOver Kit
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{83770D14-21B9-44B3-8689-F7B523F94560}" = Cisco LEAP Module
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{87E2B986-07E8-477a-93DC-AF0B6758B192}" = DocProcQFolder
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8C6027FD-53DC-446D-BB75-CACD7028A134}" = HP Update
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{95D08F4E-DFC2-4ce3-ACB7-8C8E206217E9}" = MarketResearch
"{978C25EE-5777-46e4-8988-732C297CBDBD}" = Status
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9B1FD9CE-0776-4f0b-A6F5-C6AB7B650CDF}" = Destinations
"{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}" = OutlookAddinSetup
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}" = MediaDirect
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad
"{A36CD345-625C-4d6c-B3E2-76E1248CB451}" = SolutionCenter
"{A3B7C670-4A1E-4EE2-950E-C875BC1965D0}" = Copy
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AC2BA148-EE9C-4F1A-AFCE-F38C2C71D29B}" = Mobile Broadband Generic Drivers
"{AC76BA86-7AD7-1033-7B44-A95000000001}" = Adobe Reader 9.5.5
"{AF1C9345-B53D-4110-BFBF-A0DD83AEAB83}" = AIO_CDA_Software
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B67BAFBA-4C9F-48FA-9496-933E3B255044}" = QuickTime
"{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Creator Copy
"{B935C985-A17F-484B-8470-09E4FC27DC26}" = Dell-eBay
"{BE77A81F-B315-4666-9BF3-AE70C0ADB057}" = BufferChm
"{C2E4B5BD-32DB-4817-A060-341AB17C3F90}" = Bonjour
"{C39A4E1F-9AF1-4FE1-A80E-A5B867FABB42}" = Dell Best of Web
"{C716522C-3731-4667-8579-40B098294500}" = Toolbox
"{CACAEB5F-174D-4C7C-AC56-A33289A807CA}" = Apple Mobile Device Support
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{E06F04B9-45E6-4AC0-8083-85F7515F40F7}" = UnloadSupport
"{E0CD049A-A863-45B0-BCF9-AD2835AF2AFC}" = Amazing Box MAX
"{E646DCF0-5A68-11D5-B229-002078017FBF}" = Digital Line Detect
"{EB21A812-671B-4D08-B974-2A347F0D8F70}" = HP Photosmart Essential
"{EB75DE50-5754-4F6F-875D-126EDF8E4CB3}" = HPSSupply
"{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Creator DE
"{EE7257A2-39A2-4D2F-9DAC-F9F25B8AE1D8}" = Skype™ 5.10
"{F0719150-F183-4097-BA61-9FD6CC7FE908}" = Stitch Era 10
"{F1E63043-54FC-429B-AB2C-31AF9FBA4BC7}" = 32 Bit HP CIO Components Installer
"{F59A9E08-A6A4-4ACF-91F2-D0344956C30B}" = iTunes
"{FF075778-6E50-47ed-991D-3B07FD4E3250}" = TrayApp
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"Advanced Audio FX Engine" = Advanced Audio FX Engine
"Advanced Video FX Engine" = Advanced Video FX Engine
"Broadcom 802.11b Network Adapter" = Dell Wireless WLAN Card Utility
"CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F" = Conexant HDA D330 MDC V.92 Modem
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Creative OEM002" = Laptop Integrated Webcam Driver (1.04.01.1011)
"Dell Webcam Center" = Dell Webcam Center
"Dell Webcam Manager" = Dell Webcam Manager
"FTDICOMM" = FTDI USB Serial Converter Drivers
"Google Desktop" = Google Desktop
"GoToAssist" = GoToAssist 8.0.0.514
"HP Imaging Device Functions" = HP Imaging Device Functions 8.0
"HP Solution Center & Imaging Support Tools" = HP Solution Center 8.0
"HPExtendedCapabilities" = HP Customer Participation Program 8.0
"HPOCR" = HP OCR Software 8.0
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Mobile Broadband Generic Drivers" = Mobile Broadband Generic Drivers
"Mozilla Firefox 25.0.1 (x86 en-US)" = Mozilla Firefox 25.0.1 (x86 en-US)
"Mozilla Thunderbird 24.1.1 (x86 en-US)" = Mozilla Thunderbird 24.1.1 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"MSC" = McAfee Total Protection
"WildTangent dell Master Uninstall" = WildTangent Games

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 12/4/2013 10:54:55 AM | Computer Name = Dana-Laptop | Source = ESENT | ID = 465
Description = WinMail (4496) WindowsMail0: Corruption was detected during soft recovery
in logfile C:\Users\Dana\AppData\Local\Microsoft\Windows Mail\edb.log. The failing
checksum record is located at position END. Data not matching the log-file fill
pattern first appeared in sector 26 (0x0000001A). This logfile has been damaged
and is unusable.

Error - 12/4/2013 10:54:55 AM | Computer Name = Dana-Laptop | Source = ESENT | ID = 465
Description = WinMail (4496) WindowsMail0: Corruption was detected during soft recovery
in logfile C:\Users\Dana\AppData\Local\Microsoft\Windows Mail\edb.log. The failing
checksum record is located at position END. Data not matching the log-file fill
pattern first appeared in sector 26 (0x0000001A). This logfile has been damaged
and is unusable.

Error - 12/4/2013 10:54:55 AM | Computer Name = Dana-Laptop | Source = ESENT | ID = 454
Description = WinMail (4496) WindowsMail0: Database recovery/restore failed with
unexpected error -501.

Error - 12/6/2013 6:50:01 PM | Computer Name = Dana-Laptop | Source = WinMgmt | ID = 10
Description =

Error - 12/6/2013 6:52:38 PM | Computer Name = Dana-Laptop | Source = EventSystem | ID = 4609
Description =

Error - 12/6/2013 6:53:37 PM | Computer Name = Dana-Laptop | Source = WinMgmt | ID = 10
Description =

Error - 12/6/2013 7:58:46 PM | Computer Name = Dana-Laptop | Source = EventSystem | ID = 4609
Description =

Error - 12/6/2013 7:59:26 PM | Computer Name = Dana-Laptop | Source = WinMgmt | ID = 10
Description =

Error - 12/6/2013 8:07:52 PM | Computer Name = Dana-Laptop | Source = WinMgmt | ID = 10
Description =

Error - 12/6/2013 8:09:28 PM | Computer Name = Dana-Laptop | Source = ESENT | ID = 455
Description = wuaueng.dll (1220) SUS20ClientDataStore: Error -1811 occurred while
opening logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb000D0.log.

[ Broadcom Wireless LAN Events ]
Error - 12/1/2013 6:11:45 PM | Computer Name = Dana-Laptop | Source = WLAN-Tray | ID = 0
Description = 14:11:44, Sun, Dec 01, 13 Error - Unable to gain access to user store


Error - 12/2/2013 10:56:46 AM | Computer Name = Dana-Laptop | Source = WLAN-Tray | ID = 0
Description = 06:56:46, Mon, Dec 02, 13 Error - Unable to gain access to user store


Error - 12/3/2013 9:46:00 PM | Computer Name = Dana-Laptop | Source = WLAN-Tray | ID = 0
Description = 17:46:00, Tue, Dec 03, 13 Error - Unable to gain access to user store


Error - 12/6/2013 10:50:01 PM | Computer Name = Dana-Laptop | Source = WLAN-Tray | ID = 0
Description = 18:50:01, Fri, Dec 06, 13 Error - Unable to decrypt string

[ System Events ]
Error - 8/10/2009 11:32:03 PM | Computer Name = Dana-Laptop | Source = Service Control Manager | ID = 7011
Description =

Error - 8/15/2009 5:21:21 PM | Computer Name = Dana-Laptop | Source = HTTP | ID = 15016
Description =

Error - 8/15/2009 5:21:46 PM | Computer Name = Dana-Laptop | Source = Service Control Manager | ID = 7000
Description =

Error - 8/16/2009 11:32:18 PM | Computer Name = Dana-Laptop | Source = Service Control Manager | ID = 7011
Description =

Error - 8/17/2009 1:36:30 AM | Computer Name = Dana-Laptop | Source = DCOM | ID = 10010
Description =

Error - 8/17/2009 10:18:29 AM | Computer Name = Dana-Laptop | Source = HTTP | ID = 15016
Description =

Error - 8/17/2009 10:19:05 AM | Computer Name = Dana-Laptop | Source = Service Control Manager | ID = 7000
Description =

Error - 8/17/2009 11:15:12 PM | Computer Name = Dana-Laptop | Source = iaStor | ID = 262153
Description = The device, \Device\Ide\iaStor0, did not respond within the timeout
period.

Error - 8/18/2009 10:33:12 PM | Computer Name = Dana-Laptop | Source = Service Control Manager | ID = 7011
Description =

Error - 8/22/2009 4:23:47 PM | Computer Name = Dana-Laptop | Source = DCOM | ID = 10010
Description =


< End of report >
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#2
Machiavelli

Machiavelli

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Welcome to GeeksToGo, DanaO

My name is Machiavelli and I'll try to fix your PC problems. If you are in SafeMode then print my instructions! Removing Malware on a computer can be very complicated. Malware (malicious software) is able to hide and so I may not be able to find it so easily. In order to remove Malware from you Computer, you need to follow my instructions carefully. Don't be worried if you don't know what to do, just ask me! Please stay in contact with me until the problem is fixed.

Posted Image

Posted Image

!NOTE! Please respect my volunteered time and stay with me until I declare your computer clean. If you are going to be delayed for a while, please let me know.

I am currently in training and my posts will need to be reviewed by an expert, so expect a slight delay between posts. :)

 

Mr. BiscuitHD asked me that I should help here out :) I will come with the fix as soon as possible. (I'm going to eat something now and then I have time for you)
  • 0

#3
DanaO

DanaO

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Shortly after posting about the problem I discovered a new symptom. As I had said, I had installed thunderbird yesterday in hopes that I could get email working again. It seemed to work OK last night. This morning, opening thunderbird resulted in the computer locking up just as it had previously with Windows Mail. After a hard reboot into Safe Mode, Thunderbird would not run and gave an error message saying "Mozilla Thunderbird\ssl3.dll is either not designed to run on Windows or it contains an error"
joe (for Dana)
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#4
DanaO

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Thank you Machiavelli. I do appreciate your time and your circumstances. If it would be of any help, I have some familiarity with command line and also have available OS X and a Linux machine.
Feel free to ask me for any information you might need. I will probably start monitoring this thread from a different machine because when operating in safe mode we cannot seem to get it to recognize the printer.
joe
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#5
Machiavelli

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Please move the OTL.exe to your Desktop. You should be aware that this fix won't fix the Mail issue, only removes the Malware. After that we will fix your Mail issue. :)

OTL Fix

  • Run OTL.
  • Copy (Ctrl+C) and Paste (Ctrl+V) all of the following text into the Custom Scans/Fixes box:


    :Commands
    [CreateRestorePoint]
    
    :OTL
    SRV - [2009/10/22 13:57:44 | 000,070,952 | ---- | M] () [Auto | Stopped] -- C:\Program Files\tbh\monitor\bin\tbhMonitor.exe -- (tbhMonitor.exe)
    IE - HKCU\..\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}: "URL" = http://127.0.0.1:466...q={searchTerms}
    O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - No CLSID value found.
    O15 - HKCU\..Trusted Domains: localhost ([]http in Local intranet)
    O15 - HKCU\..Trusted Ranges: GD ([http] in Local intranet)
    O33 - MountPoints2\{7f301416-cbd2-11df-9ab5-0023ae15fa44}\Shell - "" = AutoRun
    O33 - MountPoints2\{7f301416-cbd2-11df-9ab5-0023ae15fa44}\Shell\AutoRun\command - "" = F:\VZAccess_Manager.exe /z detect
    @Alternate Data Stream - 897 bytes -> C:\Users\Dana\Documents\Delivery status notification.eml:OECustomProperty
    @Alternate Data Stream - 10490 bytes -> C:\Users\Dana\Documents\A fellow Quilter's request.eml:OECustomProperty
    @Alternate Data Stream - 1040 bytes -> C:\Users\Dana\Documents\Weekly update.eml:OECustomProperty
    
    :Files
    C:\Program Files\tbh
    
    :Commands
    [EMPTYTEMP]
    
  • Click the Run Fix button.
  • After your computer has rebooted, run OTL and click Quick Scan.
  • Copy and paste the contents of the log that it produces into your next post.

Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy & Paste the entire report in your next reply.
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

ESET Online Scanner

Please disable your AntiVirus before doing these steps!

  • If you have Win Vista / Win 7 / Win 8 please start IE as Administrator!
  • This will only work for Internet Explorer
  • Please download ESET Online Scanner from here

How to do this?

  • Visit this website here
  • You will see a screen like this:


    Posted Image

    • Click Run ESET Online Scanner

      Posted Image
    • A Window will open (see above) - please click on the link
    • A window will pop up - please download the file to your Desktop
    • When the download has finished please run the program (for Win Vista/ Win7 / Win 8 User please run it as Administrator)

      Posted Image
    • Tick the box next to YES, I accept the Terms of Use then click on: Start
    • You may see a panel towards the top of the screen telling you the website wants to install an addon... click and allow it to install. If your firewall asks whether you want to allow installation, say yes.

      Posted Image
    • Make sure that the option Remove found threats is NOT checked.
    • Make sure that the option Scan archives is checked.
    • Now click on Advanced Settings and select the following:
      • Scan for potentially unwanted applications
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth Technology
    • Then click on Start
    • virus signature database will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
    • When completed the Online Scan will begin automatically. The scan may take several hours.
    • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.

      Posted Image
    • After the scan is finished please click on Finish
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.
  • I want you to uninstall following programs (XP: Start > Control Panel > Add/Remove Programs | Vista / Win7 / Win8: Start > Control Panel > uninstall a program):
    • ESET Online Scanner

Security Check

Download Security Check from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Question

How is the PC running?
  • 0

#6
DanaO

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fyi, when I got to the first reboot after step 3, when windows restarted in normal mode, this notepad log below was on my desktop, unexpectedly. I will now proceed with the quick scan and post the results.
joe

All processes killed
========== COMMANDS ==========
Unable to start System Restore Service. Error code 1084
========== OTL ==========
Service tbhMonitor.exe stopped successfully!
Service tbhMonitor.exe deleted successfully!
C:\Program Files\tbh\monitor\bin\tbhMonitor.exe moved successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{70D46D94-BF1E-45ED-B567-48701376298E}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\localhost\ deleted successfully.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\GD\\http deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{7f301416-cbd2-11df-9ab5-0023ae15fa44}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7f301416-cbd2-11df-9ab5-0023ae15fa44}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{7f301416-cbd2-11df-9ab5-0023ae15fa44}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7f301416-cbd2-11df-9ab5-0023ae15fa44}\ not found.
File F:\VZAccess_Manager.exe /z detect not found.
ADS C:\Users\Dana\Documents\Delivery status notification.eml:OECustomProperty deleted successfully.
ADS C:\Users\Dana\Documents\A fellow Quilter's request.eml:OECustomProperty deleted successfully.
ADS C:\Users\Dana\Documents\Weekly update.eml:OECustomProperty deleted successfully.
========== FILES ==========
C:\Program Files\tbh\monitor\packages folder moved successfully.
C:\Program Files\tbh\monitor\bin folder moved successfully.
C:\Program Files\tbh\monitor folder moved successfully.
C:\Program Files\tbh\base\settings folder moved successfully.
C:\Program Files\tbh\base\packages folder moved successfully.
C:\Program Files\tbh\base\downloads folder moved successfully.
C:\Program Files\tbh\base\config folder moved successfully.
C:\Program Files\tbh\base\bin folder moved successfully.
C:\Program Files\tbh\base folder moved successfully.
C:\Program Files\tbh folder moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Dana
->Temp folder emptied: 771750516 bytes
->Temporary Internet Files folder emptied: 80494178 bytes
->Java cache emptied: 778411 bytes
->FireFox cache emptied: 83637449 bytes
->Apple Safari cache emptied: 28672 bytes
->Flash cache emptied: 133191 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: John
->Temp folder emptied: 538612 bytes
->Temporary Internet Files folder emptied: 439450 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 582624443 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 67190590 bytes

Total Files Cleaned = 1,514.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 12072013_105003

Files\Folders moved on Reboot...

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
  • 0

#7
Machiavelli

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fyi, when I got to the first reboot after step 3, when windows restarted in normal mode, this notepad log below was on my desktop, unexpectedly. I will now proceed with the quick scan and post the results.


That's normal. :thumbsup:
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#8
DanaO

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Here is the new OTL Quick Scan Log File per your request. I am now going on to the Malwarebytes steps.
Thank you!

OTL logfile created on: 12/7/2013 11:02:37 AM - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Dana\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.49 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 57.33% Memory free
7.16 Gb Paging File | 5.64 Gb Available in Paging File | 78.83% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 285.79 Gb Total Space | 203.04 Gb Free Space | 71.05% Space Free | Partition Type: NTFS
Drive D: | 9.77 Gb Total Space | 4.00 Gb Free Space | 40.97% Space Free | Partition Type: NTFS

Computer Name: DANA-LAPTOP | User Name: Dana | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/12/07 07:09:23 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Dana\Desktop\OTL.exe
PRC - [2013/11/21 07:25:01 | 000,275,568 | ---- | M] (Mozilla Corporation) -- C:\Program Files\Mozilla Firefox\firefox.exe
PRC - [2013/10/02 16:05:04 | 000,103,112 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
PRC - [2013/09/30 09:51:00 | 000,754,024 | ---- | M] (McAfee, Inc.) -- c:\Program Files\McAfee\SiteAdvisor\saUI.exe
PRC - [2013/03/13 17:40:08 | 001,278,064 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee.com\Agent\mcagent.exe
PRC - [2013/02/19 14:12:14 | 000,172,416 | ---- | M] (McAfee, Inc.) -- C:\Windows\System32\mfevtps.exe
PRC - [2013/02/19 14:08:52 | 000,169,320 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
PRC - [2013/02/19 14:06:50 | 000,203,840 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
PRC - [2013/02/05 07:48:44 | 000,272,248 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee Security Scan\3.0.318\SSScheduler.exe
PRC - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
PRC - [2009/04/10 22:28:15 | 000,117,248 | ---- | M] () -- \\?\C:\Windows\System32\wbem\WMIADAP.EXE
PRC - [2009/04/10 22:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/05/04 01:25:32 | 000,040,960 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\hidfind.exe
PRC - [2008/05/04 01:25:26 | 000,167,936 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\Apoint.exe
PRC - [2008/05/04 01:25:26 | 000,050,736 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\ApMsgFwd.exe
PRC - [2008/05/04 01:25:26 | 000,049,152 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\ApntEx.exe
PRC - [2008/03/03 21:05:24 | 000,036,864 | ---- | M] (Creative Technology Ltd.) -- C:\Windows\OEM02Mon.exe
PRC - [2007/11/12 03:07:24 | 000,405,504 | ---- | M] (IDT, Inc.) -- C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
PRC - [2007/11/12 03:07:20 | 000,102,400 | ---- | M] (IDT, Inc.) -- C:\Windows\System32\stacsv.exe
PRC - [2007/11/12 03:07:16 | 000,073,728 | ---- | M] (Andrea Electronics Corporation) -- C:\Windows\System32\AEstSrv.exe
PRC - [2007/03/21 11:00:04 | 000,355,096 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2007/03/21 11:00:00 | 000,174,872 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe


========== Modules (No Company Name) ==========

MOD - [2013/11/21 07:25:00 | 003,363,952 | ---- | M] () -- C:\Program Files\Mozilla Firefox\mozjs.dll
MOD - [2013/08/16 18:09:23 | 011,820,032 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\59eba2680c01c33b2b3f5385979e32c6\System.Web.ni.dll
MOD - [2013/08/16 18:09:12 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\b167ef6967ad27503c6ac6aabcef1aff\System.Runtime.Remoting.ni.dll
MOD - [2013/08/16 17:57:38 | 007,977,984 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\d7153acb7b6ccb5a6a886d6f0ab732b1\System.ni.dll
MOD - [2013/07/22 18:18:08 | 011,497,984 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\6a938df70a8b7996a3890b4f34c83906\mscorlib.ni.dll
MOD - [2011/09/27 07:23:00 | 000,087,912 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/09/27 07:22:40 | 001,242,472 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2008/10/27 01:52:12 | 000,055,808 | ---- | M] () -- C:\Windows\System32\bcmwlrmt.dll


========== Services (SafeList) ==========

SRV - [2013/11/21 07:25:00 | 000,119,408 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/10/09 06:01:02 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/10/02 16:05:04 | 000,103,112 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\McAfee\SiteAdvisor\McSACore.exe -- (McAfee SiteAdvisor Service)
SRV - [2013/02/19 14:12:14 | 000,172,416 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Windows\System32\mfevtps.exe -- (mfevtp)
SRV - [2013/02/19 14:08:52 | 000,169,320 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe -- (mfefire)
SRV - [2013/02/19 14:06:50 | 000,203,840 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe -- (McShield)
SRV - [2012/11/16 21:07:20 | 000,279,048 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee\VirusScan\mcods.exe -- (McODS)
SRV - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (MSK80Service)
SRV - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McProxy)
SRV - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McNASvc)
SRV - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McNaiAnn)
SRV - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (mcmscsvc)
SRV - [2012/08/31 13:20:06 | 000,167,784 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (McMPFSvc)
SRV - [2012/07/13 12:28:36 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2009/01/15 04:06:00 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2008/07/04 15:17:48 | 000,164,600 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2008/01/20 18:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2007/11/12 03:07:20 | 000,102,400 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Windows\System32\stacsv.exe -- (STacSV)
SRV - [2007/11/12 03:07:16 | 000,073,728 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Windows\System32\AEstSrv.exe -- (AESTFilters)
SRV - [2007/03/21 11:00:04 | 000,355,096 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | System | Stopped] -- system32\drives\sydexfdd.sys -- (SydexFDD)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Unknown] -- -- (mfeavfk01)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - [2013/02/19 14:15:04 | 000,060,920 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\cfwids.sys -- (cfwids)
DRV - [2013/02/19 14:12:24 | 000,210,608 | ---- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\Windows\System32\drivers\mfewfpk.sys -- (mfewfpk)
DRV - [2013/02/19 14:10:52 | 000,092,632 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\mferkdet.sys -- (mferkdet)
DRV - [2013/02/19 14:09:52 | 000,565,888 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\mfehidk.sys -- (mfehidk)
DRV - [2013/02/19 14:09:02 | 000,363,080 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\mfefirek.sys -- (mfefirek)
DRV - [2013/02/19 14:08:40 | 000,065,928 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\mfebopk.sys -- (mfebopk)
DRV - [2013/02/19 14:08:20 | 000,235,264 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\mfeavfk.sys -- (mfeavfk)
DRV - [2013/02/19 14:07:50 | 000,133,416 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\mfeapfk.sys -- (mfeapfk)
DRV - [2012/04/20 15:40:44 | 000,146,872 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\HipShieldK.sys -- (HipShieldK)
DRV - [2009/12/18 11:13:02 | 000,020,480 | ---- | M] (Novatel Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\NwUsbCdFil.sys -- (NWUSBCDFIL)
DRV - [2009/12/18 11:13:00 | 000,230,912 | ---- | M] (Novatel Wireless Inc) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\NWADIenum.sys -- (NWADI)
DRV - [2008/10/27 01:52:00 | 000,018,424 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\bcm42rly.sys -- (BCM42RLY)
DRV - [2008/06/23 04:45:44 | 000,008,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\XAudio.sys -- (XAudio)
DRV - [2008/05/04 01:25:24 | 000,164,400 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Apfiltr.sys -- (ApfiltrService)
DRV - [2008/03/05 23:58:44 | 000,111,616 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\IntcHdmi.sys -- (IntcHdmiAddService)
DRV - [2008/03/03 21:05:34 | 000,007,424 | ---- | M] (EyePower Games Pte. Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\OEM02Vfx.sys -- (OEM02Vfx)
DRV - [2008/03/03 21:05:18 | 000,235,648 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\OEM02Dev.sys -- (OEM02Dev)
DRV - [2008/01/20 18:23:25 | 000,220,672 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\e1e6032.sys -- (e1express)
DRV - [2007/11/12 03:07:28 | 000,330,240 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\stwrt.sys -- (STHDA)
DRV - [2007/09/06 08:35:16 | 000,037,376 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rixdptsk.sys -- (rismxdp)
DRV - [2007/09/06 08:35:14 | 000,039,936 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rimmptsk.sys -- (rimmptsk)
DRV - [2007/09/06 08:35:12 | 000,042,496 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rimsptsk.sys -- (rimsptsk)
DRV - [2007/06/18 17:17:24 | 000,015,056 | ---- | M] (Ken Kato) [Kernel | Auto | Running] -- C:\Program Files\Amazing Designs\Hardware\ABMAX\vfd.sys -- (VirtualFD)
DRV - [2006/11/01 23:36:43 | 002,028,032 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\atikmdag.sys -- (R300)
DRV - [2006/05/18 08:49:02 | 000,061,067 | ---- | M] (FTDI Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ftser2k.sys -- (FTSER2K)
DRV - [2006/05/18 08:48:50 | 000,047,249 | ---- | M] (FTDI Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ftdibus.sys -- (FTDIBUS)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...ie7&rlz=1I7DKUS

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co...=us&ibd=4090115
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co...=us&ibd=4090115
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\..\URLSearchHook: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
IE - HKCU\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKCU\..\SearchScopes\{375B2FC2-1700-471E-A42E-60F49D699042}: "URL" = http://search.yahoo....p={SearchTerms}
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKCU\..\SearchScopes\{DECA3892-BA8F-44b8-A993-A466AD694AE4}: "URL" = http://search.yahoo....p={searchTerms}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "Secure Search"
FF - prefs.js..browser.search.order.1: "Secure Search"
FF - prefs.js..browser.search.selectedEngine: "Secure Search"
FF - prefs.js..browser.search.suggest.enabled: false
FF - prefs.js..browser.startup.homepage: "http://www.google.com/ig"
FF - prefs.js..extensions.enabledAddons: %7B4ED1F68A-5463-4931-9384-8FFF5ED91D92%7D:3.6.3
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:25.0.1
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20
FF - prefs.js..extensions.enabledItems: [email protected]:1.0
FF - prefs.js..extensions.enabledItems: {B7082FAA-CB62-4872-9106-E42DD88EDE45}:3.1
FF - prefs.js..keyword.URL: "http://search.yahoo....h?fr=mcafee&p="
FF - prefs.js..network.proxy.type: 0
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32_11_9_900_117.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=1.6.0_35: C:\Windows\system32\npdeployJava1.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/McAfeeMssPlugin: C:\Program Files\McAfee Security Scan\3.0.318\npMcAfeeMss.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/MSC,version=10: c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL ()
FF - HKLM\Software\MozillaPlugins\@mcafee.com/SAFFPlugin: C:\Program Files\McAfee\SiteAdvisor\npmcffplg32.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{4ED1F68A-5463-4931-9384-8FFF5ED91D92}: C:\Program Files\McAfee\SiteAdvisor [2013/11/13 06:21:15 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2013/11/22 07:33:53 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2013/12/06 17:09:44 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 24.1.1\extensions\\Components: C:\Program Files\Mozilla Thunderbird\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 24.1.1\extensions\\Plugins: C:\Program Files\Mozilla Thunderbird\plugins
FF - HKEY_LOCAL_MACHINE\software\mozilla\Thunderbird\Extensions\\[email protected]: C:\Program Files\McAfee\MSK [2012/10/10 02:19:50 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2013/11/22 07:33:53 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2013/12/06 17:09:44 | 000,000,000 | ---D | M]

[2009/01/22 14:03:57 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Dana\AppData\Roaming\Mozilla\Extensions
[2013/10/01 06:46:40 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Dana\AppData\Roaming\Mozilla\Firefox\Profiles\ftrmle3f.default\extensions
[2010/07/18 03:53:47 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Users\Dana\AppData\Roaming\Mozilla\Firefox\Profiles\ftrmle3f.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2013/06/04 17:42:48 | 000,000,000 | ---D | M] (The Browser Highlighter) -- C:\Users\Dana\AppData\Roaming\Mozilla\Firefox\Profiles\ftrmle3f.default\extensions\[email protected]
[2013/11/21 07:24:45 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2013/11/21 07:24:43 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\browser\extensions
[2013/11/21 07:25:03 | 000,000,000 | ---D | M] (Default) -- C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
[2013/11/13 06:21:15 | 000,000,000 | ---D | M] (McAfee SiteAdvisor) -- C:\PROGRAM FILES\MCAFEE\SITEADVISOR
[2013/06/17 16:30:17 | 000,002,024 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\McSiteAdvisor.xml

O1 HOSTS File: ([2006/09/18 13:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (MSS+ Identifier) - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll (McAfee, Inc.)
O2 - BHO: (McAfee Phishing Filter) - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll File not found
O2 - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O2 - BHO: (CBrowserHelperObject Object) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll (Dell Inc.)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll File not found
O3 - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O4 - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter File not found
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe (Intel Corporation)
O4 - HKLM..\Run: [mcui_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe (McAfee, Inc.)
O4 - HKLM..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe (Creative Technology Ltd.)
O4 - HKLM..\Run: [SigmatelSysTrayApp] C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe (IDT, Inc.)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoControlPanel = 0
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 75.75.75.75 75.75.76.76
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{55944D7D-E104-456D-B53F-A54794714A16}: DhcpNameServer = 75.75.75.75 75.75.76.76
O18 - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Filter\application/x-mfe-ipt {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl.dll (McAfee, Inc.)
O20 - AppInit_DLLs: (C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL) - C:\Program Files\Google\Google Desktop Search\GoogleDesktopNetwork3.dll (Google)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll) - C:\Program Files\Citrix\GoToAssist\514\g2awinlogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\img8.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\img8.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 13:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2013/12/07 11:02:15 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
[2013/12/07 10:50:03 | 000,000,000 | ---D | C] -- C:\_OTL
[2013/12/07 07:09:23 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Dana\Desktop\OTL.exe
[2013/12/07 06:54:35 | 000,000,000 | -HSD | C] -- C:\found.001
[2013/12/06 18:30:51 | 000,000,000 | ---D | C] -- C:\Users\Dana\AppData\Roaming\Thunderbird
[2013/12/06 18:30:51 | 000,000,000 | ---D | C] -- C:\Users\Dana\AppData\Local\Thunderbird
[2013/12/06 18:30:44 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Thunderbird
[2013/11/22 07:33:33 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuickTime
[2013/11/22 07:33:10 | 000,000,000 | ---D | C] -- C:\Program Files\QuickTime
[2013/11/21 09:16:19 | 000,000,000 | -HSD | C] -- C:\Users\Public\Documents\MCE Logs
[2013/11/21 07:24:42 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Firefox
[2009/10/22 21:19:23 | 008,293,568 | ---- | C] (Dell, Inc. ) -- C:\Users\Dana\AppData\Roaming\DataSafeDotNet.exe

========== Files - Modified Within 30 Days ==========

[2013/12/07 11:07:21 | 000,002,218 | ---- | M] () -- C:\Users\Dana\Documents\Weekly update.eml
[2013/12/07 11:07:03 | 000,003,445 | ---- | M] () -- C:\Users\Dana\Documents\Delivery status notification.eml
[2013/12/07 11:06:58 | 000,011,465 | ---- | M] () -- C:\Users\Dana\Documents\A fellow Quilter's request.eml
[2013/12/07 11:04:42 | 000,604,752 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2013/12/07 11:04:42 | 000,104,420 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2013/12/07 10:56:51 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2013/12/07 10:56:51 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2013/12/07 10:56:45 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/12/07 10:56:42 | 3747,655,680 | -HS- | M] () -- C:\hiberfil.sys
[2013/12/07 07:09:23 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Dana\Desktop\OTL.exe
[2013/12/07 06:44:48 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/12/06 18:30:46 | 000,001,816 | ---- | M] () -- C:\Users\Dana\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Thunderbird.lnk
[2013/12/06 18:30:46 | 000,001,792 | ---- | M] () -- C:\Users\Public\Desktop\Mozilla Thunderbird.lnk
[2013/12/06 17:50:16 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/12/06 17:09:44 | 000,001,889 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2013/12/06 15:20:01 | 000,001,356 | ---- | M] () -- C:\Users\Dana\AppData\Local\d3d9caps.dat
[2013/12/02 19:00:00 | 000,000,886 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/12/02 06:54:45 | 262,269,710 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2013/11/22 07:33:34 | 000,001,728 | ---- | M] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2013/11/20 06:51:10 | 319,304,210 | ---- | M] () -- C:\Users\Dana\Desktop\ViolinLab 2013 Virtual Ensemble.mov

========== Files Created - No Company Name ==========

[2013/12/07 10:56:42 | 3747,655,680 | -HS- | C] () -- C:\hiberfil.sys
[2013/12/06 18:30:46 | 000,001,816 | ---- | C] () -- C:\Users\Dana\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Thunderbird.lnk
[2013/12/06 18:30:46 | 000,001,804 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Thunderbird.lnk
[2013/12/06 18:30:46 | 000,001,792 | ---- | C] () -- C:\Users\Public\Desktop\Mozilla Thunderbird.lnk
[2013/11/22 07:33:34 | 000,001,728 | ---- | C] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2013/11/22 07:18:20 | 319,304,210 | ---- | C] () -- C:\Users\Dana\Desktop\ViolinLab 2013 Virtual Ensemble.mov
[2013/11/12 20:53:00 | 000,218,228 | ---- | C] () -- C:\Windows\System32\WFP.TMF
[2010/08/08 17:52:13 | 000,007,444 | ---- | C] () -- C:\Users\Dana\AppData\Roaming\wklnhst.dat
[2010/08/01 18:56:58 | 000,001,356 | ---- | C] () -- C:\Users\Dana\AppData\Local\d3d9caps.dat
[2010/01/11 19:52:43 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2009/09/27 07:32:41 | 000,036,864 | ---- | C] () -- C:\Users\Dana\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

========== ZeroAccess Check ==========

[2006/11/02 04:54:22 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 09:47:00 | 011,586,048 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2009/04/10 22:28:19 | 000,614,912 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/04/10 22:28:25 | 000,347,648 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2010/06/21 06:59:32 | 000,000,000 | ---D | M] -- C:\Users\Dana\AppData\Roaming\OpenOffice.org
[2010/08/08 17:52:13 | 000,000,000 | ---D | M] -- C:\Users\Dana\AppData\Roaming\Template
[2013/12/06 18:30:51 | 000,000,000 | ---D | M] -- C:\Users\Dana\AppData\Roaming\Thunderbird

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 897 bytes -> C:\Users\Dana\Documents\Delivery status notification.eml:OECustomProperty
@Alternate Data Stream - 10490 bytes -> C:\Users\Dana\Documents\A fellow Quilter's request.eml:OECustomProperty
@Alternate Data Stream - 1040 bytes -> C:\Users\Dana\Documents\Weekly update.eml:OECustomProperty

< End of report >
  • 0

#9
DanaO

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Here is the Malwarebytes scan log. At the conclusion of the scan it said no malicious items were found.
Thank you.

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.12.07.06

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Dana :: DANA-LAPTOP [administrator]

Protection: Enabled

12/7/2013 11:25:52 AM
mbam-log-2013-12-07 (11-25-52).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 229509
Time elapsed: 6 minute(s), 9 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
  • 0

#10
Machiavelli

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At the conclusion of the scan it said no malicious items were found.

:thumbsup: Well done - now go to the next step ;)
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#11
DanaO

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The ESET scanner found no infected files (after almost an hour and a half).
Here is the rather brief log file content:

[email protected] as CAB hook log:
OnlineScanner.ocx - registred OK

Moving on now to Security Check.
Thank you.
  • 0

#12
DanaO

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When I went to download SecurityCheck.exe, I am getting a message from McAfee that it contains viruses, spyware, and other potentially unwanted programs. What's up with that?
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#13
Machiavelli

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Disable MCAFFEE while running Security Check. :) SecurityCheck.exe is clean.
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#14
DanaO

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Well, I have disabled the McAffee firewall and realtime scanning but I don't see a way to shut it down completely.
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#15
DanaO

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Here is the output long from security check:

Results of screen317's Security Check version 0.99.77
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 9
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
McAfee Anti-Virus and Anti-Spyware
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Adobe Flash Player 11.9.900.117
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Thunderbird (24.1.1)
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1 %
````````````````````End of Log``````````````````````
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