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Accidentally opened a suspicious email... [Solved]


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#1
jtg22

jtg22

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The other day, I opened an email and was alerted that it may contain either malicious downloads or links to a bad website. I closed the email immediately (Did not click or download anything) and ran MSE and Malwarebytes scans. Neither came up with anything. I also haven't noticed any changes in performance. This being said, I'm not sure how safe it is to use my computer. This may just be me being paranoid about my computer, but could i get some scans run on it?

Here is the OTL log.

OTL logfile created on: 12/7/2013 6:14:36 PM - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\John\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.16428)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.98 Gb Total Physical Memory | 2.30 Gb Available Physical Memory | 57.70% Memory free
7.96 Gb Paging File | 5.94 Gb Available in Paging File | 74.55% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 1397.17 Gb Total Space | 1243.04 Gb Free Space | 88.97% Space Free | Partition Type: NTFS

Computer Name: JOHN-PC | User Name: John | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/12/07 18:14:02 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\John\Desktop\OTL.exe
PRC - [2013/12/01 20:12:38 | 000,455,232 | ---- | M] (BillP Studios) -- C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe
PRC - [2013/11/15 17:33:33 | 000,275,568 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
PRC - [2013/11/06 10:42:36 | 000,778,792 | ---- | M] (McAfee, Inc.) -- c:\Program Files (x86)\McAfee\SiteAdvisor\saUI.exe
PRC - [2013/05/11 04:37:26 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2010/11/17 08:53:16 | 000,113,288 | ---- | M] (Renesas Electronics Corporation) -- C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
PRC - [2009/07/20 03:00:00 | 000,077,824 | ---- | M] () -- C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe


========== Modules (No Company Name) ==========

MOD - [2013/11/15 17:33:23 | 003,363,952 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
MOD - [2013/07/15 11:29:04 | 000,620,718 | ---- | M] () -- C:\Program Files (x86)\BillP Studios\WinPatrol\sqlite3.dll
MOD - [2009/07/20 03:00:00 | 000,077,824 | ---- | M] () -- C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe


========== Services (SafeList) ==========

SRV:64bit: - [2013/11/19 01:24:55 | 000,111,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\IEEtwCollector.exe -- (IEEtwCollectorService)
SRV:64bit: - [2013/10/23 17:14:22 | 000,348,376 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- c:\Program Files\Microsoft Security Client\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2013/10/23 17:14:22 | 000,023,808 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)
SRV:64bit: - [2013/05/26 23:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2013/05/23 14:12:02 | 000,143,120 | ---- | M] (SUPERAntiSpyware.com) [Auto | Running] -- C:\Program Files\SUPERAntiSpyware\SASCore64.exe -- (!SASCORE)
SRV:64bit: - [2012/07/27 20:09:44 | 000,239,616 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2009/07/20 11:36:14 | 000,160,784 | ---- | M] (Logitech, Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe -- (LBTServ)
SRV - [2013/11/15 17:33:32 | 000,119,408 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/11/05 14:49:36 | 000,121,616 | ---- | M] (McAfee, Inc.) [Auto | Running] -- c:\Program Files (x86)\McAfee\SiteAdvisor\mcsacore.exe -- (McAfee SiteAdvisor Service)
SRV - [2013/10/08 17:48:13 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/09/06 14:55:40 | 000,565,672 | ---- | M] (Valve Corporation) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Steam\SteamService.exe -- (Steam Client Service)
SRV - [2013/05/11 04:37:26 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2010/03/18 12:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 15:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/09/27 09:53:06 | 000,134,944 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2012/07/27 22:07:44 | 010,278,912 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2012/07/27 19:14:46 | 000,368,640 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2012/05/14 00:12:30 | 000,096,896 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtihdW76.sys -- (AtiHDAudioService)
DRV:64bit: - [2012/03/01 00:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/12/14 18:46:42 | 000,222,904 | ---- | M] (QFX Software Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\keyscrambler.sys -- (KeyScrambler)
DRV:64bit: - [2011/07/22 10:26:56 | 000,014,928 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys -- (SASDIFSV)
DRV:64bit: - [2011/07/12 15:55:18 | 000,012,368 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\saskutil64.sys -- (SASKUTIL)
DRV:64bit: - [2011/03/21 12:22:06 | 000,452,200 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2011/03/11 00:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 00:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/02/10 13:52:34 | 000,181,760 | ---- | M] (Renesas Electronics Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nusb3xhc.sys -- (nusb3xhc)
DRV:64bit: - [2011/02/10 13:52:34 | 000,082,432 | ---- | M] (Renesas Electronics Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nusb3hub.sys -- (nusb3hub)
DRV:64bit: - [2010/11/20 21:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 21:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 21:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2010/10/19 22:34:26 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (MEIx64)
DRV:64bit: - [2010/06/06 21:12:22 | 000,035,840 | R--- | M] (Avanquest Software) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BVRPMPR5a64.SYS -- (BVRPMPR5a64)
DRV:64bit: - [2009/07/13 19:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 19:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 19:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 18:35:32 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\serscan.sys -- (StillCam)
DRV:64bit: - [2009/06/17 10:54:46 | 000,040,976 | ---- | M] (Logitech, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\LUsbFilt.sys -- (LUsbFilt)
DRV:64bit: - [2009/06/17 10:54:30 | 000,057,872 | ---- | M] (Logitech, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\LMouFilt.Sys -- (LMouFilt)
DRV:64bit: - [2009/06/17 10:54:22 | 000,055,312 | ---- | M] (Logitech, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\LHidFilt.Sys -- (LHidFilt)
DRV:64bit: - [2009/06/10 14:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 14:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 14:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 14:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2009/07/13 19:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 17 61 C9 B3 30 E3 CE 01 [binary data]
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE10SR
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..extensions.enabledAddons: %7Ba0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7%7D:20131118
FF - prefs.js..extensions.enabledAddons: %7B73a6fe31-595d-460b-a920-fcc0f8843232%7D:2.6.8.7rc4
FF - prefs.js..extensions.enabledAddons: %7B4ED1F68A-5463-4931-9384-8FFF5ED91D92%7D:3.6.4
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:25.0.1
FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_9_900_117.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=1.6.0_32: C:\Windows\SysWOW64\npdeployJava1.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/SAFFPlugin: C:\Program Files (x86)\McAfee\SiteAdvisor\npmcffplg32.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@videolan.org/vlc,version=2.0.3: C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\John\AppData\Local\Google\Update\1.3.22.3\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\John\AppData\Local\Google\Update\1.3.22.3\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{4ED1F68A-5463-4931-9384-8FFF5ED91D92}: C:\Program Files (x86)\McAfee\SiteAdvisor [2013/11/08 16:08:14 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2013/11/15 17:33:21 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins

[2011/05/29 13:59:51 | 000,000,000 | ---D | M] (No name found) -- C:\Users\John\AppData\Roaming\Mozilla\Extensions
[2013/11/30 11:40:20 | 000,000,000 | ---D | M] (No name found) -- C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\yt8ja74q.default\extensions
[2013/11/30 11:40:20 | 000,000,000 | ---D | M] (WOT) -- C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\yt8ja74q.default\extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}
[2012/08/04 12:38:29 | 000,000,000 | ---D | M] (KeyScrambler) -- C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\yt8ja74q.default\extensions\[email protected]
[2013/11/30 11:40:20 | 000,535,263 | ---- | M] () (No name found) -- C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\yt8ja74q.default\extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}.xpi
[2013/11/15 17:33:21 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2013/11/15 17:33:20 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions
[2013/11/15 17:33:33 | 000,000,000 | ---D | M] (Default) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
[2013/11/08 16:08:14 | 000,000,000 | ---D | M] (McAfee SiteAdvisor) -- C:\PROGRAM FILES (X86)\MCAFEE\SITEADVISOR

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:bookmarkBarPinned}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:omniboxStartMarginParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}{google:pageClassification}sugkey={google:suggestAPIKeyParameter},
CHR - homepage: http://www.google.com
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\John\AppData\Local\Google\Chrome\Application\31.0.1650.57\gcswf32.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\John\AppData\Local\Google\Chrome\Application\31.0.1650.57\pdf.dll
CHR - plugin: Chrome NaCl (Enabled) = C:\Users\John\AppData\Local\Google\Chrome\Application\31.0.1650.57\ppGoogleNaClPluginChrome.dll
CHR - plugin: Google Gears 0.5.33.0 (Enabled) = C:\Users\John\AppData\Local\Google\Chrome\Application\31.0.1650.57\gears.dll
CHR - plugin: Google Update (Enabled) = C:\Users\John\AppData\Local\Google\Update\1.2.183.39\npGoogleOneClick8.dll
CHR - plugin: Default Plug-in (Enabled) = default_plugin
CHR - Extension: YouTube = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Google Search = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: SiteAdvisor = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho\3.6.4.1291_0\
CHR - Extension: Google Wallet = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.5.0_0\
CHR - Extension: Gmail = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2013/08/24 07:38:22 | 000,564,665 | ---- | M]) - C:\Windows\SysNative\drivers\etc\HOSTS
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost #[IPv6]
O1 - Hosts: 127.0.0.1 fr.a2dfp.net
O1 - Hosts: 127.0.0.1 m.fr.a2dfp.net
O1 - Hosts: 127.0.0.1 ad.a8.net
O1 - Hosts: 127.0.0.1 asy.a8ww.net
O1 - Hosts: 127.0.0.1 abcstats.com
O1 - Hosts: 127.0.0.1 a.abv.bg
O1 - Hosts: 127.0.0.1 adserver.abv.bg
O1 - Hosts: 127.0.0.1 adv.abv.bg
O1 - Hosts: 127.0.0.1 bimg.abv.bg
O1 - Hosts: 127.0.0.1 ca.abv.bg
O1 - Hosts: 127.0.0.1 www2.a-counter.kiev.ua
O1 - Hosts: 127.0.0.1 track.acclaimnetwork.com
O1 - Hosts: 127.0.0.1 accuserveadsystem.com
O1 - Hosts: 127.0.0.1 www.accuserveadsystem.com
O1 - Hosts: 127.0.0.1 achmedia.com
O1 - Hosts: 127.0.0.1 csh.actiondesk.com
O1 - Hosts: 127.0.0.1 www.activemeter.com #[Tracking.Cookie]
O1 - Hosts: 127.0.0.1 ads.activepower.net
O1 - Hosts: 127.0.0.1 stat.active24stats.nl #[Tracking.Cookie]
O1 - Hosts: 127.0.0.1 cms.ad2click.nl
O1 - Hosts: 127.0.0.1 ad2games.com
O1 - Hosts: 127.0.0.1 ads.ad2games.com
O1 - Hosts: 127.0.0.1 content.ad20.net
O1 - Hosts: 15372 more lines...
O2:64bit: - BHO: (KeyScramblerBHO Class) - {2B9F5787-88A5-4945-90E7-C4B18563BC5E} - C:\Program Files (x86)\KeyScrambler\x64\KeyScramblerIE.dll (QFX Software Corporation)
O2:64bit: - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O2 - BHO: (KeyScramblerBHO Class) - {2B9F5787-88A5-4945-90E7-C4B18563BC5E} - C:\Program Files (x86)\KeyScrambler\KeyScramblerIE.dll (QFX Software Corporation)
O2 - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O3:64bit: - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O3 - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O4:64bit: - HKLM..\Run: [Kernel and Hardware Abstraction Layer] C:\Windows\KHALMNPR.Exe (Logitech, Inc.)
O4:64bit: - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [NUSB3MON] C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe (Renesas Electronics Corporation)
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKCU..\Run: [FileHippo.com] C:\Program Files (x86)\FileHippo.com\UpdateChecker.exe (FileHippo.com)
O4 - HKCU..\Run: [HP Photosmart Plus B210 series (NET)] C:\Program Files\HP\HP Photosmart Plus B210 series\Bin\ScanToPCActivationApp.exe (Hewlett-Packard Co.)
O4 - HKCU..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE (SUPERAntiSpyware)
O4 - HKCU..\Run: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe (BillP Studios)
O4 - HKCU..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_9_900_117_Plugin.exe (Adobe Systems Incorporated)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O9:64bit: - Extra 'Tools' menuitem : &KeyScrambler Options - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files (x86)\KeyScrambler\x64\KeyScramblerIE.dll (QFX Software Corporation)
O9 - Extra 'Tools' menuitem : &KeyScrambler Options - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files (x86)\KeyScrambler\KeyScramblerIE.dll (QFX Software Corporation)
O13 - gopher Prefix: missing
O16:64bit: - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset...lineScanner.cab (Reg Error: Key error.)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset...lineScanner.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{E07318D9-4BF0-430C-A33B-C129B404406F}: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\LBTWlgn: DllName - (c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll) - c:\Program Files\Common Files\Logishrd\Bluetooth\LBTWLgn.dll (Logitech, Inc.)
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/12/07 18:14:01 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\John\Desktop\OTL.exe
[2013/11/20 00:21:17 | 000,000,000 | ---D | C] -- C:\Users\John\AppData\Roaming\TradeSkillMaster
[2013/11/20 00:20:24 | 000,000,000 | ---D | C] -- C:\Users\John\Desktop\TSM
[2013/11/15 17:33:20 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Firefox

========== Files - Modified Within 30 Days ==========

[2013/12/07 18:14:02 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\John\Desktop\OTL.exe
[2013/12/07 18:08:47 | 000,000,904 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1969238546-1641233078-2481909202-1000UA.job
[2013/12/07 17:48:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/12/07 13:08:00 | 000,000,852 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1969238546-1641233078-2481909202-1000Core.job
[2013/12/07 12:44:37 | 000,022,064 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/12/07 12:44:37 | 000,022,064 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/12/07 12:41:45 | 000,779,306 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/12/07 12:41:45 | 000,660,296 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/12/07 12:41:45 | 000,121,224 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/12/07 12:37:24 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/12/07 12:37:21 | 3206,733,824 | -HS- | M] () -- C:\hiberfil.sys
[2013/12/06 23:23:25 | 000,910,904 | ---- | M] (BillP Studios) -- C:\Users\John\Desktop\wpsetup.exe
[2013/12/05 17:04:05 | 000,002,325 | ---- | M] () -- C:\Users\John\Desktop\Google Chrome.lnk
[2013/11/21 00:02:04 | 006,373,324 | ---- | M] () -- C:\Users\John\Desktop\TSM_App_Full.zip
[2013/11/20 13:34:42 | 000,816,422 | ---- | M] () -- C:\Users\John\Desktop\SliSci-1.pdf
[2013/11/19 01:24:57 | 000,016,284 | ---- | M] () -- C:\Windows\SysWow64\ieuinit.inf
[2013/11/19 01:24:55 | 000,016,284 | ---- | M] () -- C:\Windows\SysNative\ieuinit.inf
[2013/11/19 01:23:47 | 000,001,945 | ---- | M] () -- C:\Windows\epplauncher.mif
[2013/11/17 13:28:00 | 000,000,955 | ---- | M] () -- C:\Users\John\Desktop\Anki.lnk
[2013/11/17 13:27:45 | 025,856,361 | ---- | M] () -- C:\Users\John\Desktop\anki-2.0.18.exe

========== Files Created - No Company Name ==========

[2013/11/21 00:01:53 | 006,373,324 | ---- | C] () -- C:\Users\John\Desktop\TSM_App_Full.zip
[2013/11/20 13:34:41 | 000,816,422 | ---- | C] () -- C:\Users\John\Desktop\SliSci-1.pdf
[2013/11/19 01:24:57 | 000,016,284 | ---- | C] () -- C:\Windows\SysWow64\ieuinit.inf
[2013/11/19 01:24:55 | 000,016,284 | ---- | C] () -- C:\Windows\SysNative\ieuinit.inf
[2013/11/17 13:27:31 | 025,856,361 | ---- | C] () -- C:\Users\John\Desktop\anki-2.0.18.exe
[2013/02/01 18:35:30 | 000,000,057 | ---- | C] () -- C:\ProgramData\Ament.ini
[2012/09/21 20:48:17 | 000,007,605 | ---- | C] () -- C:\Users\John\AppData\Local\Resmon.ResmonCfg
[2012/08/16 21:35:40 | 000,000,090 | ---- | C] () -- C:\Windows\TestSupp.ini
[2012/07/27 19:39:50 | 000,204,952 | ---- | C] () -- C:\Windows\SysWow64\ativvsvl.dat
[2012/07/27 19:39:50 | 000,157,144 | ---- | C] () -- C:\Windows\SysWow64\ativvsva.dat
[2012/07/11 06:26:55 | 000,005,632 | ---- | C] () -- C:\Users\John\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2012/07/05 14:43:02 | 000,773,030 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI

========== ZeroAccess Check ==========

[2009/07/13 22:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/07/25 20:24:57 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/07/25 19:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 19:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 21:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 19:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2013/02/24 20:14:15 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\.anki
[2013/10/12 13:17:47 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Battle.net
[2011/05/26 23:49:15 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Leadertech
[2012/08/04 12:38:29 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\QFX Software
[2013/07/24 13:24:48 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\SketchUp
[2013/11/20 00:21:17 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\TradeSkillMaster
[2012/05/29 10:56:10 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\webex
[2013/03/10 13:35:54 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\WinPatrol

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 119 bytes -> C:\ProgramData\TEMP:5C321E34

< End of report >

Edited by jtg22, 07 December 2013 - 06:21 PM.

  • 0

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#2
Valinorum

Valinorum

    GeekU Guardian Bot

  • GeekU Moderator
  • 2,913 posts
Hi jtg22, :)

:welcome:

My name is Valinorum and I will be your helper today. Before we proceed, please, acknowledge yourself the following(s):

  • Please do not create any new threads on this while we are working on your system as it wastes another volunteer's time. If you are being helped/have solved the issue/no longer wish to continue, notify me in your reply and I will quickly close this thread. Failing to comply will result in denial of future assistance.
  • Please do not install any new software while we are working on this system as it may hinder our process.
  • Malware removal is a complicated process so don't stop following the steps even if the symptoms are not found. Keep up with me until I declare you clean.
  • Please do not try to fix anything without being ask.
  • Please do not attach your logs. Do a Copy/Paste of the entire contents of the log file and submit it inside your post unless directed otherwise.
  • Please print or save the instructions I give you for quick reference. We may be using Safe mode which will cut you off from internet and you will not always be able to access this thread.
  • Back up your data. I will not knowingly suggest your any course that might damage your system but sometimes Malware infections are so severe that only option we have is to re-format and re-install the operating system.
  • If you are confused about any instruction stop and ask. Do not keep on going.
  • Do not repeat the steps if you face any problems.
  • I am not an omniscient. There are things even I cannot foresee. But what I know took years to learn and perfect the skill. This site is run by volunteers who help people in need in their own free time. I would ask you to respect their time and be patient as sometimes real life demands our time and replies to you can be delayed.
  • Privet Message(PM) if and only if I have not responded to your thread within three days or your query is offtopic and personal. Do not PM me under any other circumstances. Your thread is the only medium of communication.
  • The fixes are for your system only. Please refrain from using these fixes on other system as it may do serious damage.

Note: Please, bare in mind that I am still a trainee and my replies need to be reviewed by my teachers before I post them to you which requires time as both teachers and helpers are volunteers here. Take it as a good thing because now you have two people examining your problem. I really hope that we will be able to send you home with a smile on your face. :)

 

Are you facing any particular issues per se?

Regards,
Valinorum
  • 0

#3
jtg22

jtg22

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I'm not noticing any actual problems at this time. My concern is whether or not simply opening a suspicious email (not following links or downloading attachments - just opening it) can infect a computer with something. I have to do some online shopping over the next few weeks, so my concern is whether or not that email put something on the computer that would steal my credit card info.
  • 0

#4
Valinorum

Valinorum

    GeekU Guardian Bot

  • GeekU Moderator
  • 2,913 posts
Hi jtg22, :)

  • Step #1 Fix with OTL
  • Re-run OTL by right clicking and choosing Run as administrator;
  • Under the Custom Scans/Fixes Box copy and paste the following contents inside the quote box. (Do not include the word 'quote').

    :Commands
    [createrestorepoint]

    :OTL
    [2011/05/26 23:49:15 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Leadertech

    :Commands
    [emptytemp]

  • Click on "Run Fix" and let the program run unhindered;
  • Your PC will reboot automatically and a log will be opened;
  • Please post it in your next reply.

 

  • Step #2 Fix with AdwCleaner
    Download : ADWCleaner to your desktop.

    NOTE: If using Internet Explorer and get an alert that stops the program downloading, click on the warning and allow the download to complete.

    Close all programs and click on the AdwCleaner icon.

    Posted Image

    Click on Scan and follow the prompts. Let it run unhindered. When done, click on the Clean button, and follow the prompts. Allow the system to reboot. You will then be presented with the report. Copy & Paste this report on your next reply.

    The report will be saved in the C:\AdwCleaner folder. as AdwCleaner[S0].txt

 

  • Step #3 Scan with Malwarebytes' Anti-Malware

  • Re-run Malwarebytes' Anti-Malware and update it;
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform Quick Scan, then click Scan. The scan may take some time to finish, so please be patient.
    Posted Image
  • When the scan is complete, click OK, then Show Results to view the results.
    Posted Image
  • Make sure that everything is checked, and click Remove Selected.
    Posted Image
  • When disinfection is completed, a log will open in Notepad and you may be prompted to restart. Restart if it tells you to.
  • The log is automatically saved by Malwarebytes' Anti-Malware and can be viewed by clicking the Logs tab in the interface.
  • Copy and paste the entire report in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

 

  • Step #4 Run ESET Online Scanner

    Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

    Vista / 7 users: You will need to to right-click on the either the Internet Explorer or Firefox icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
    • Please go here then click on: Posted Image

      Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
      All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

    • Select the option YES, I accept the Terms of Use then click on:Posted Image
    • When prompted allow the Add-On/Active X to install.
    • Uncheck the box beside Remove Found Threats
    • Make sure that the option Scan archives is checked.
    • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on:Posted Image
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically. The scan may take several hours.
  • Wait for the scan to finish. Do not touch either the Mouse or keyboard during the scan. Otherwise it may stall.


When The Scan is Complete:

  • If No Threats Were Found:

    • Put a checkmark in "Uninstall application on close"
    • Close the program
    • Report to me that nothing was found
  • If Threats Were Found:
    • Click on "list of threats found"
    • Click on "export to text file" and save it to the desktop as ESET SCAN.txt
    • Click on Back
    • Put a checkmark in "Uninstall application on close" (Be sure you have saved the file first)
    • Click on Finish
    • Close the program
    • Copy and paste the report here


Note: Do not forget to re-enable your Anti-Virus application after running the above scan!
 

  • Required Log(s):
  • OTL Fix log;
  • AdwCleaner Log;
  • MBAM Log;
  • ESET Scan Log

Regards,
Valinorum
  • 0

#5
jtg22

jtg22

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OTL Log:

All processes killed
========== COMMANDS ==========
Restore point Set: OTL Restore Point
========== OTL ==========
C:\Users\John\AppData\Roaming\Leadertech\PowerRegister folder moved successfully.
C:\Users\John\AppData\Roaming\Leadertech folder moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: John
->Temp folder emptied: 6251972 bytes
->Temporary Internet Files folder emptied: 6937801 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 397880876 bytes
->Google Chrome cache emptied: 8682473 bytes
->Flash cache emptied: 1906 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 2247893 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 128 bytes
RecycleBin emptied: 21275285 bytes

Total Files Cleaned = 423.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 12112013_001932

Files\Folders moved on Reboot...
C:\Users\John\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\John\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...


AdwCleaner Log:

# AdwCleaner v3.015 - Report created 11/12/2013 at 00:26:57
# Updated 10/12/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : John - JOHN-PC
# Running from : C:\Users\John\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428


-\\ Mozilla Firefox v25.0.1 (en-US)

[ File : C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\yt8ja74q.default\prefs.js ]


-\\ Google Chrome v

[ File : C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [880 octets] - [11/12/2013 00:25:10]
AdwCleaner[S0].txt - [802 octets] - [11/12/2013 00:26:57]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [861 octets] ##########



MBAM Log:

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.12.11.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16428
John :: JOHN-PC [administrator]

12/11/2013 12:30:05 AM
mbam-log-2013-12-11 (00-30-05).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 214872
Time elapsed: 3 minute(s), 27 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)



ESET found nothing.
  • 0

#6
Valinorum

Valinorum

    GeekU Guardian Bot

  • GeekU Moderator
  • 2,913 posts
Hi jtg22, :)

I see no infection present in your system. If you are not having any further problem, we can acknowledge the system free from Malware(s).

 

♣ Removal of Tools and Quarantined Files ♣


 

Despite the tools we have used are clean, they are powerful removal tools and made in a way so that they carry out any commands given to them without (most cases) asking for a confirmation. In the hands of an inept person, they can make the machine un-bootable -- a scenario we do not wish to see. Also, we need to remove the quarantined files/folders from your system as a dormant malware can be as bad as active ones if given the proper environment. I will now give you the guidelines to remove the tools and the quarantined files from your system.

  • Cleanup with OTL
  • Re-run OTL by right clicking and choosing Run as administrator;
  • Under the Custom Scans/Fixes Box copy and paste the following contents inside the quote box. (Do not include the word 'quote').

    :Files
    %systemroot%\sysnative\vssadmin delete shadows /for=c: /all /quiet /c

    :Commands
    [CreateRestorePoint]

  • Click on "Run Fix" and let the program run unhindered;
  • Reboot your PC;
  • Re-run OTL and click Cleanup. It will remove OTL and the quarantined files.

Uninstall AdwCleaner
Re-run AdwCleaner and click Uninstall.
 

♣ Prevention and Future Guidelines ♣


 

Prevention is better than cure -- goes the old saying. As much as we love to see you visit our site, we do not want to see you having your PC infected by malwares again.

  • Keep Windows up-to-date.
    It is extremely important that you keep your operating system (Windows) updated when updates are made available. It is set to alert you, so be sure not to ignore these notices and to allow the updates to install. Many of these are critical security packages which could very possibly be the difference between your picking up a future infiltration and simply passing right by it unharmed.
  • Run antivirus software and keep it up-to-date, too.
    Antivirus software is your safety net if all other protections fail. The first line of defense is smart computing, of course, but everyone needs a backup. I'd recommend Microsoft Security Essentials or avast!, both of which are excellent, as well as free. Once they're installed, check periodically to ensure they have been successfully updating as well. An out-of-date antivirus is not a happy antivirus!
  • Keep your web browser plugins and other programs updated also.
    This tip is rarely shared by technicians and its importance is not widely recognized, but it's absolutely critical. Programs such as Java, Adobe Flash Player and Adobe Reader, Internet Explorer, and myriad other such web-exposed items are deeply vulnerable to attack, which can quickly lead to a hopelessly infected system no matter what protection you currently have installed. The reason is that these programs are ubiquitous, but are also not perfect and are extremely complex... and as such, security vulnerabilities are discovered and exploited by hackers hoping to gain control over your machine. By performing every update for these programs as soon as it's made available, you will greatly reduce your exposure to dangerous internet threats.

    A great way to do this is to install the Filehippo Update Checker and run it regularly. Also, try not to ignore any notifications you receive regarding updates to programs already installed on your PC.

    No scripts is an excellent security device too. I like it but it is not for everyone because it requires you to take action if you want to see some things (pop ups, banners etc.) on sites you visit.

    Download NoSript by Giorgio Maone.

    Note: Sometimes you will get a site telling you that you need to install Java when actually all you need to do is enable the site through the no script icon down on the right hand side of your computer.
  • Watch out for new threat named CryptoLocker
    CryptoLocker is a new type ransomware family malware that encrypts your important files and asks for a ransom to decrypt them. At the moment of posting this reply there are no tools that can undo the havoc this malware causes. We can help you to remove the malware from your system but the files that was encrypted cannot be recovered without the decryption key. So, I ask for your forbearance and practice constant vigilance. Please read the following article to acknowledge yourself about the safety measures.
    How to prevent your computer from becoming infected by CryptoLocker.
  • And last of all, surf smart.
    It doesn't matter how well the autopilot system works if the pilot keeps flying the plane into mountain ranges. Don't forget that no matter how much you have protecting yourself, your security ultimately begins and ends with you. Don't visit dangerous or questionable web sites, avoid suspicious links on Facebook and emails/email attachments you're unsure about, and just generally keep your wits about you, and you'll be much safer. Also, avoid illegal downloads, cracks, "warez", and all other too-good-to-be-true internet offerings: they're typically laden with malware. Be smart and you can avoid most threats lurking about the darker corners of the internet! And for even more tips, see our article, How Did I Get Infected in the First Place?

Regards,
Valinorum
  • 0

#7
jtg22

jtg22

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  • Topic Starter
  • Member
  • PipPipPip
  • 110 posts
I've completed the cleanup instructions.

Thank you for your help.
  • 0

#8
Valinorum

Valinorum

    GeekU Guardian Bot

  • GeekU Moderator
  • 2,913 posts
Surf safely. :)
  • 0

#9
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,684 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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