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Wife's eMail hacked, what should I do [Closed]


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#1
Fred60

Fred60

    Member

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  • 82 posts
People are getting eMails from my wife's account that she never sent. I suspect her account has been hacked. What do I do to repair the dammage. I ran OTL and included the results here:

OTL logfile created on: 12/10/2013 5:54:23 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\hello\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.55 Gb Available Physical Memory | 77.48% Memory free
3.35 Gb Paging File | 2.99 Gb Available in Paging File | 89.27% Paging File free
Paging file location(s): C:\pagefile.sys 1536 3072 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 55.88 Gb Total Space | 23.67 Gb Free Space | 42.36% Space Free | Partition Type: NTFS
Drive D: | 3.63 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF

Computer Name: LATITUDED810 | User Name: hello | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/12/10 17:53:17 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\hello\Desktop\OTL.exe
PRC - [2013/11/23 14:15:22 | 003,568,312 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2013/11/23 14:15:21 | 000,050,344 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2013/10/09 09:58:16 | 003,275,136 | ---- | M] (Skype Technologies S.A.) -- C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
PRC - [2013/08/12 20:34:11 | 000,439,360 | ---- | M] (BillP Studios) -- C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
PRC - [2013/03/15 14:07:56 | 000,395,640 | ---- | M] (Eastman Kodak Company) -- C:\Program Files\Kodak\AiO\Center\EKAiOHostService.exe
PRC - [2013/01/15 12:07:42 | 002,750,840 | ---- | M] (Eastman Kodak Company) -- C:\Program Files\Kodak\AiO\StatusMonitor\EKStatusMonitor.exe
PRC - [2013/01/15 12:07:42 | 000,780,152 | ---- | M] (Eastman Kodak Company) -- C:\Program Files\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe
PRC - [2012/05/09 13:25:58 | 000,152,152 | ---- | M] (Microsoft Corporation) -- C:\Program Files\EMET\EMET_notifier.exe
PRC - [2011/07/11 16:47:06 | 000,074,752 | ---- | M] (Nullsoft, Inc.) -- C:\Program Files\Winamp\winampa.exe
PRC - [2009/10/14 12:36:56 | 002,793,304 | ---- | M] () -- C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
PRC - [2009/10/14 12:34:18 | 000,560,472 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LQCVFX\COCIManager.exe
PRC - [2009/10/07 00:47:34 | 000,154,136 | ---- | M] (Logitech Inc.) -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
PRC - [2008/04/14 04:42:20 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2005/10/07 13:13:38 | 000,176,128 | R--- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\Apoint\Apoint.exe
PRC - [2005/07/27 15:41:08 | 000,045,056 | R--- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\Apoint\ApntEx.exe
PRC - [2004/06/28 22:56:12 | 000,045,056 | R--- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\Apoint\hidfind.exe


========== Modules (No Company Name) ==========

MOD - [2013/12/10 07:08:53 | 002,152,448 | ---- | M] () -- C:\Program Files\AVAST Software\Avast\defs\13121000\algo.dll
MOD - [2013/11/23 14:15:25 | 019,336,120 | ---- | M] () -- C:\Program Files\AVAST Software\Avast\libcef.dll
MOD - [2013/10/10 05:24:05 | 000,978,944 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Configuration\1b7600e7fe5e152f21ba6d79f3c0c3b6\System.Configuration.ni.dll
MOD - [2013/10/10 05:22:00 | 012,434,432 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\02257c6b67db33c194fa3beccf977afb\System.Windows.Forms.ni.dll
MOD - [2013/09/05 00:14:10 | 004,300,456 | ---- | M] () -- C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Cultures\OFFICE.ODF
MOD - [2013/08/14 16:41:13 | 000,292,352 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Inkjet.Automation\67f02c1e223d14f00fb51694068b08f4\Inkjet.Automation.ni.dll
MOD - [2013/08/14 16:41:06 | 000,098,304 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Inkjet.DeviceSettin#\089a13b51a9c17442eff954e2d2ebc6c\Inkjet.DeviceSettings.ni.dll
MOD - [2013/08/14 16:41:04 | 000,236,544 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Inkjet.Localization\5a136875748781cac5f84520b9046e56\Inkjet.Localization.ni.dll
MOD - [2013/08/14 16:40:51 | 000,294,400 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Inkjet.Utilities\c43b49d65e0cc0113880b6b3f95d2314\Inkjet.Utilities.ni.dll
MOD - [2013/08/14 16:40:48 | 000,862,720 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Inkjet.Hardware\0a6fe7786e48b51759b8e18dc3060b8c\Inkjet.Hardware.ni.dll
MOD - [2013/08/14 16:40:46 | 000,181,248 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Inkjet.Statistics\9c94aafee5b7205371940212c4055d3d\Inkjet.Statistics.ni.dll
MOD - [2013/08/14 16:40:37 | 000,081,408 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Inkjet.Configuration\be693a87b798c9317dd9a70638f94618\Inkjet.Configuration.ni.dll
MOD - [2013/08/14 16:40:36 | 000,106,496 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Inkjet.Diagnostics\ebe1cb191c8906f3d161cfaef676a309\Inkjet.Diagnostics.ni.dll
MOD - [2013/08/14 16:29:14 | 000,771,584 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\f4ea3ea9bbe98bbc32c6def83bd2962d\System.Runtime.Remoting.ni.dll
MOD - [2013/08/13 22:43:23 | 005,462,016 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Xml\f93600ac836b9140e1df13bb0f6bfccf\System.Xml.ni.dll
MOD - [2013/08/13 22:42:31 | 001,593,344 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Drawing\3b34cb206ab0cec687c3730b14cdff57\System.Drawing.ni.dll
MOD - [2013/08/13 22:39:18 | 007,977,984 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System\10df39542df7d48462451fc39bce8418\System.ni.dll
MOD - [2013/07/15 12:29:04 | 000,620,718 | ---- | M] () -- C:\Program Files\BillP Studios\WinPatrol\sqlite3.dll
MOD - [2013/07/11 17:53:21 | 000,117,760 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Interop.EKAiO2SDKLib\ea614f74eb722c113b5cc0e7b496aa8a\Interop.EKAiO2SDKLib.ni.dll
MOD - [2013/07/10 23:11:05 | 011,497,984 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\mscorlib\b14359470744c840c59fbe4e58034fd6\mscorlib.ni.dll
MOD - [2010/10/20 15:45:26 | 008,801,120 | ---- | M] () -- C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll
MOD - [2009/10/14 12:36:56 | 002,793,304 | ---- | M] () -- C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
MOD - [2009/10/14 12:34:18 | 000,560,472 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LQCVFX\COCIManager.exe
MOD - [2006/03/22 23:32:00 | 000,466,944 | ---- | M] () -- C:\WINDOWS\system32\nvshell.dll


========== Services (SafeList) ==========

SRV - File not found [On_Demand | Stopped] -- C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe -- (ACDaemon)
SRV - [2013/11/23 16:47:21 | 000,119,408 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/11/23 14:15:21 | 000,050,344 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV - [2013/10/09 09:58:16 | 003,275,136 | ---- | M] (Skype Technologies S.A.) [Auto | Running] -- C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe -- (Skype C2C Service)
SRV - [2013/10/08 21:37:32 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/03/15 14:07:56 | 000,395,640 | ---- | M] (Eastman Kodak Company) [Auto | Running] -- C:\Program Files\Kodak\AiO\Center\EKAiOHostService.exe -- (Kodak AiO Network Discovery Service)
SRV - [2013/02/28 17:45:16 | 000,161,384 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2013/01/15 12:07:42 | 000,780,152 | ---- | M] (Eastman Kodak Company) [Auto | Running] -- C:\Program Files\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe -- (Kodak AiO Status Monitor Service)
SRV - [2012/09/20 13:28:48 | 030,785,672 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft Office\Office14\GROOVE.EXE -- (Microsoft SharePoint Workspace Audit Service)
SRV - [2009/10/07 00:47:34 | 000,154,136 | ---- | M] (Logitech Inc.) [Auto | Running] -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe -- (LVPrcSrv)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\drivers\UIUSys.sys -- (UIUSys)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (i2omgmt)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\TEMP\cpuz135\cpuz135_x32.sys -- (cpuz135)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2013/11/23 17:17:56 | 000,013,464 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\SWDUMon.sys -- (SWDUMon)
DRV - [2013/11/23 14:15:26 | 000,774,392 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\aswSnx.sys -- (aswSnx)
DRV - [2013/11/23 14:15:26 | 000,403,440 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\aswSP.sys -- (aswSP)
DRV - [2013/11/23 14:15:26 | 000,178,304 | ---- | M] () [Kernel | Boot | Running] -- C:\WINDOWS\System32\drivers\aswVmm.sys -- (aswVmm)
DRV - [2013/11/23 14:15:26 | 000,070,384 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV - [2013/11/23 14:15:26 | 000,057,672 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\aswTdi.sys -- (aswTdi)
DRV - [2013/11/23 14:15:26 | 000,054,832 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\aswRdr.sys -- (aswRdr)
DRV - [2013/11/23 14:15:26 | 000,049,944 | ---- | M] () [Kernel | Boot | Running] -- C:\WINDOWS\System32\drivers\aswRvrt.sys -- (aswRvrt)
DRV - [2013/11/23 14:15:26 | 000,035,656 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\aswFsBlk.sys -- (aswFsBlk)
DRV - [2009/10/07 03:49:50 | 000,023,832 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\lvuvcflt.sys -- (FilterService)
DRV - [2009/10/07 03:49:38 | 006,756,632 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\lvuvc.sys -- (LVUVC)
DRV - [2009/10/07 03:47:54 | 000,266,008 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\lvrs.sys -- (LVRS)
DRV - [2009/10/07 00:46:36 | 000,025,752 | ---- | M] () [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\LVPr2Mon.sys -- (LVPr2Mon)
DRV - [2008/09/24 10:40:22 | 004,122,368 | R--- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\ALCXWDM.SYS -- (ALCXWDM)
DRV - [2007/11/17 16:42:56 | 002,210,048 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\w29n51.sys -- (w29n51)
DRV - [2006/04/06 14:49:00 | 000,088,192 | ---- | M] (Texas Instruments) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\gtipci21.sys -- (GTIPCI21)
DRV - [2005/09/28 19:57:18 | 000,113,847 | R--- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\Apfiltr.sys -- (ApfiltrService)
DRV - [2005/05/03 14:09:28 | 001,033,728 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSF_DPV.SYS -- (HSF_DPV)
DRV - [2005/05/03 14:08:50 | 000,208,384 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSFHWICH.sys -- (HSFHWICH)
DRV - [2005/05/03 14:08:44 | 000,705,408 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSF_CNXT.sys -- (winachsf)
DRV - [2005/03/17 15:30:10 | 000,132,608 | R--- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\b57xp32.sys -- (b57w2k)
DRV - [2005/03/10 15:56:06 | 000,273,168 | ---- | M] (SigmaTel, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\STAC97.sys -- (STAC97)
DRV - [2005/01/11 12:18:22 | 000,800,768 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\ati2mtag.sys -- (ati2mtag)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant =
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{39C085B0-056D-4AEF-A263-D07F19D58897}: "URL" = http://www.google.co...g}&sourceid=ie7

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 40 9A 81 CD 4B D0 CA 01 [binary data]
IE - HKCU\..\SearchScopes,DefaultScope = {8D6EC59D-7699-4CF1-AE7F-DD2A9728E15A}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{39C085B0-056D-4AEF-A263-D07F19D58897}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{8D6EC59D-7699-4CF1-AE7F-DD2A9728E15A}: "URL" = http://www.bing.com/...ferrer:source?}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.search.useDBForOrder: "false"
FF - prefs.js..browser.startup.homepage: "http://www.realsimple.com/"
FF - prefs.js..extensions.enabledAddons: wrc%40avast.com:9.0.2006.53
FF - prefs.js..extensions.enabledAddons: %7B82AF8DCA-6DE9-405D-BD5E-43525BDAD38A%7D:6.13.0.13771
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:25.0.1
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_9_900_117.dll ()
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.17.2: C:\WINDOWS\system32\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeLive,version=1.3: C:\Program Files\Microsoft\Office Live\npOLW.dll (Microsoft Corp.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.22.3\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.22.3\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\AVAST Software\Avast\WebRep\FF [2013/11/23 14:15:27 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 25.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2013/11/23 16:46:58 | 000,000,000 | ---D | M]

[2010/03/30 21:19:11 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\hello\Application Data\Mozilla\Extensions
[2013/09/26 18:20:22 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\hello\Application Data\Mozilla\Firefox\Profiles\5mvmbh83.default\extensions
[2013/11/23 16:46:51 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2013/11/23 16:46:51 | 000,000,000 | ---D | M] (Skype Click to Call) -- C:\Program Files\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
[2013/11/23 16:46:44 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\browser\extensions
[2013/11/23 16:46:44 | 000,000,000 | ---D | M] (Skype Click to Call) -- C:\Program Files\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
[2013/11/23 16:47:22 | 000,000,000 | ---D | M] (Default) -- C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
[2013/11/23 14:15:27 | 000,000,000 | ---D | M] (avast! Online Security) -- C:\PROGRAM FILES\AVAST SOFTWARE\AVAST\WEBREP\FF
[2011/07/11 16:48:12 | 000,012,800 | ---- | M] (Nullsoft, Inc.) -- C:\Program Files\mozilla firefox\plugins\npwachk.dll

========== Chrome ==========

CHR - homepage: http://www.google.com/
CHR - homepage: http://www.google.com/

O1 HOSTS File: ([2013/05/28 10:35:59 | 000,571,847 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\HOSTS
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost #[IPv6]
O1 - Hosts: 127.0.0.1 fr.a2dfp.net
O1 - Hosts: 127.0.0.1 m.fr.a2dfp.net
O1 - Hosts: 127.0.0.1 ad.a8.net
O1 - Hosts: 127.0.0.1 asy.a8ww.net
O1 - Hosts: 127.0.0.1 abcstats.com
O1 - Hosts: 127.0.0.1 a.abv.bg
O1 - Hosts: 127.0.0.1 adserver.abv.bg
O1 - Hosts: 127.0.0.1 adv.abv.bg
O1 - Hosts: 127.0.0.1 bimg.abv.bg
O1 - Hosts: 127.0.0.1 ca.abv.bg
O1 - Hosts: 127.0.0.1 www2.a-counter.kiev.ua
O1 - Hosts: 127.0.0.1 track.acclaimnetwork.com
O1 - Hosts: 127.0.0.1 accuserveadsystem.com
O1 - Hosts: 127.0.0.1 www.accuserveadsystem.com
O1 - Hosts: 127.0.0.1 achmedia.com
O1 - Hosts: 127.0.0.1 csh.actiondesk.com
O1 - Hosts: 127.0.0.1 www.activemeter.com #[Tracking.Cookie]
O1 - Hosts: 127.0.0.1 ads.activepower.net
O1 - Hosts: 127.0.0.1 stat.active24stats.nl #[Tracking.Cookie]
O1 - Hosts: 127.0.0.1 cms.ad2click.nl
O1 - Hosts: 127.0.0.1 ad2games.com
O1 - Hosts: 127.0.0.1 ads.ad2games.com
O1 - Hosts: 127.0.0.1 content.ad20.net
O1 - Hosts: 15520 more lines...
O2 - BHO: (Groove GFS Browser Helper) - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
O2 - BHO: (avast! Online Security) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Office Document Cache Handler) - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
O3 - HKLM\..\Toolbar: (avast! Online Security) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O4 - HKLM..\Run: [20131121] C:\Program Files\AVAST Software\Avast\setup\emupdate\c86579ce-24f4-45b2-b6ef-475abcef46b7.exe (AVAST Software)
O4 - HKLM..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe (Alps Electric Co., Ltd.)
O4 - HKLM..\Run: [AvastUI.exe] C:\Program Files\AVAST Software\Avast\AvastUI.exe (AVAST Software)
O4 - HKLM..\Run: [EMET Notifier] C:\Program Files\EMET\EMET_notifier.exe (Microsoft Corporation)
O4 - HKLM..\Run: [LogitechQuickCamRibbon] C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe ()
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe (Nullsoft, Inc.)
O4 - HKCU..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background File not found
O4 - HKCU..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe (BillP Studios)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (Adobe Systems, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: verbosestatus = 1
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoSetTaskbar = 0
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office14\EXCEL.EXE (Microsoft Corporation)
O8 - Extra context menu item: Se&nd to OneNote - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} http://utilities.pcp...ols/pcmatic.cab (PCPitstop Utility)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://www.update.mi...b?1259372744578 (MUWebControl Class)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset...lineScanner.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{2CCC3D74-C3D4-4831-950D-09BC602001CD}: DhcpNameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{E79037EE-41BC-45F5-B8F0-DD7E43EB59B5}: DhcpNameServer = 192.168.1.1 192.168.1.1
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\AtiExtEvent: DllName - (Ati2evxx.dll) - C:\WINDOWS\System32\ati2evxx.dll (ATI Technologies Inc.)
O24 - Desktop WallPaper: C:\Documents and Settings\hello\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\hello\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O28 - HKLM ShellExecuteHooks: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/06/27 17:24:59 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O33 - MountPoints2\{194c3ad4-fd57-11df-80b5-0012f08cf726}\Shell\AutoRun\command - "" = D:\rcaDVM_setup.exe
O33 - MountPoints2\{194c3ad4-fd57-11df-80b5-0012f08cf726}\Shell\install\command - "" = D:\rcaDVM_setup.exe
O33 - MountPoints2\{b1599933-b2b2-11e1-8340-0012f08cf726}\Shell - "" = AutoRun
O33 - MountPoints2\{b1599933-b2b2-11e1-8340-0012f08cf726}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{b1599933-b2b2-11e1-8340-0012f08cf726}\Shell\AutoRun\command - "" = E:\setup.exe -a
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2013/12/10 17:53:17 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\hello\Desktop\OTL.exe
[2013/11/23 21:28:35 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2013/11/23 17:13:23 | 000,000,000 | ---D | C] -- C:\Program Files\Realtek
[2013/11/23 17:13:11 | 002,080,472 | ---- | C] (Realtek Semiconductor Corp.) -- C:\WINDOWS\RtlExUpd.dll
[2013/11/23 17:12:16 | 031,899,697 | ---- | C] (Realtek Semiconductor Corp.) -- C:\Documents and Settings\hello\Desktop\WDM_R273.exe
[2013/11/23 17:06:11 | 000,000,000 | ---D | C] -- C:\Documents and Settings\hello\Local Settings\Application Data\SlimWare Utilities Inc
[2013/11/23 17:05:39 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Documents\Downloaded Installers
[2013/11/23 17:04:30 | 000,000,000 | ---D | C] -- C:\Documents and Settings\hello\Application Data\ElevatedDiagnostics
[2013/11/23 17:03:23 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Windows PowerShell 1.0
[2013/11/23 17:03:05 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\windowspowershell
[2013/11/23 16:46:42 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Firefox
[2013/11/23 16:12:04 | 004,122,368 | R--- | C] (Realtek Semiconductor Corp.) -- C:\WINDOWS\System32\drivers\ALCXWDM.SYS
[2013/11/23 16:11:24 | 000,000,000 | ---D | C] -- C:\Program Files\Realtek AC97
[2013/11/23 16:11:20 | 018,804,736 | ---- | C] (Realtek Semiconductor Corp.) -- C:\WINDOWS\System32\ALSNDMGR.CPL
[2013/11/23 16:11:20 | 000,577,536 | ---- | C] (Realtek Semiconductor Corp.) -- C:\WINDOWS\SOUNDMAN.EXE
[2013/11/23 16:11:20 | 000,315,392 | ---- | C] (Realtek Semiconductor Corp.) -- C:\WINDOWS\alcupd.exe
[2013/11/23 14:23:35 | 000,000,000 | ---D | C] -- C:\Documents and Settings\hello\Application Data\AVAST Software
[2013/11/23 14:15:47 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Avast
[2013/07/08 07:22:40 | 000,800,824 | ---- | C] (Microsoft Corporation) -- C:\Documents and Settings\LocalService\Application Data\DPInst.exe
[2013/07/08 07:22:40 | 000,106,496 | ---- | C] (Microsoft Corporation) -- C:\Documents and Settings\LocalService\Application Data\gacutil.exe
[2013/07/08 07:22:40 | 000,036,352 | ---- | C] (Microsoft Corporation) -- C:\Documents and Settings\LocalService\Application Data\PnPutil.exe

========== Files - Modified Within 30 Days ==========

[2013/12/10 17:53:17 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\hello\Desktop\OTL.exe
[2013/12/10 17:37:00 | 000,000,830 | ---- | M] () -- C:\WINDOWS\tasks\Adobe Flash Player Updater.job
[2013/12/10 17:07:52 | 000,000,886 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2013/12/10 14:15:07 | 000,000,364 | -H-- | M] () -- C:\WINDOWS\tasks\avast! Emergency Update.job
[2013/12/10 11:06:05 | 000,000,882 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2013/12/10 10:21:30 | 000,017,921 | ---- | M] () -- C:\WINDOWS\System32\nvModes.001
[2013/12/10 06:44:15 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2013/12/10 06:43:26 | 000,063,783 | ---- | M] () -- C:\WINDOWS\System32\nvwsapps.xml
[2013/12/10 06:42:27 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2013/11/28 23:03:38 | 000,017,921 | ---- | M] () -- C:\WINDOWS\System32\nvModes.dat
[2013/11/23 21:38:35 | 000,001,393 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2013/11/23 17:17:56 | 000,013,464 | ---- | M] () -- C:\WINDOWS\System32\drivers\SWDUMon.sys
[2013/11/23 17:12:42 | 031,899,697 | ---- | M] (Realtek Semiconductor Corp.) -- C:\Documents and Settings\hello\Desktop\WDM_R273.exe
[2013/11/23 16:48:27 | 000,002,265 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Skype.lnk
[2013/11/23 14:15:48 | 000,001,733 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\avast! Free Antivirus.lnk
[2013/11/23 14:15:26 | 000,774,392 | ---- | M] (AVAST Software) -- C:\WINDOWS\System32\drivers\aswSnx.sys
[2013/11/23 14:15:26 | 000,403,440 | ---- | M] (AVAST Software) -- C:\WINDOWS\System32\drivers\aswSP.sys
[2013/11/23 14:15:26 | 000,178,304 | ---- | M] () -- C:\WINDOWS\System32\drivers\aswVmm.sys
[2013/11/23 14:15:26 | 000,070,384 | ---- | M] (AVAST Software) -- C:\WINDOWS\System32\drivers\aswMonFlt.sys
[2013/11/23 14:15:26 | 000,057,672 | ---- | M] (AVAST Software) -- C:\WINDOWS\System32\drivers\aswTdi.sys
[2013/11/23 14:15:26 | 000,054,832 | ---- | M] (AVAST Software) -- C:\WINDOWS\System32\drivers\aswRdr.sys
[2013/11/23 14:15:26 | 000,049,944 | ---- | M] () -- C:\WINDOWS\System32\drivers\aswRvrt.sys
[2013/11/23 14:15:26 | 000,035,656 | ---- | M] (AVAST Software) -- C:\WINDOWS\System32\drivers\aswFsBlk.sys
[2013/11/23 14:15:25 | 000,269,216 | ---- | M] (AVAST Software) -- C:\WINDOWS\System32\aswBoot.exe
[2013/11/23 14:15:25 | 000,043,152 | ---- | M] (AVAST Software) -- C:\WINDOWS\avastSS.scr
[2013/11/23 14:11:51 | 000,002,577 | ---- | M] () -- C:\WINDOWS\System32\CONFIG.NT
[2013/11/23 13:47:34 | 000,497,534 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2013/11/23 13:47:33 | 000,085,852 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat

========== Files Created - No Company Name ==========

[2013/11/23 17:06:14 | 000,013,464 | ---- | C] () -- C:\WINDOWS\System32\drivers\SWDUMon.sys
[2013/11/23 16:11:24 | 010,528,768 | ---- | C] () -- C:\WINDOWS\System32\RTLCPL.EXE
[2013/11/23 16:11:24 | 000,141,016 | ---- | C] () -- C:\WINDOWS\System32\ALSNDMGR.WAV
[2013/11/23 16:11:20 | 000,217,088 | ---- | C] () -- C:\WINDOWS\Alcrmv.exe
[2013/11/23 16:11:20 | 000,147,456 | ---- | C] () -- C:\WINDOWS\System32\RTLCPAPI.dll
[2013/11/23 14:15:48 | 000,001,733 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\avast! Free Antivirus.lnk
[2013/10/17 15:53:43 | 000,000,036 | -H-- | C] () -- C:\WINDOWS\System32\f9t.dat
[2013/07/08 07:22:40 | 000,000,181 | ---- | C] () -- C:\Documents and Settings\LocalService\Application Data\gacutil.exe.config
[2013/05/03 15:01:53 | 000,003,584 | ---- | C] () -- C:\Documents and Settings\hello\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2013/03/20 11:01:42 | 000,178,304 | ---- | C] () -- C:\WINDOWS\System32\drivers\aswVmm.sys
[2013/03/20 11:01:41 | 000,049,944 | ---- | C] () -- C:\WINDOWS\System32\drivers\aswRvrt.sys
[2012/09/24 12:31:08 | 000,001,119 | ---- | C] () -- C:\WINDOWS\System32\EKaio2WiaCoInst.ini
[2012/02/14 18:12:10 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2011/07/28 16:49:42 | 000,000,193 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\Microsoft.SqlServer.Compact.351.32.bc
[2009/06/27 17:36:17 | 003,145,728 | ---- | C] () -- C:\Documents and Settings\hello\NTUSER.bak

========== ZeroAccess Check ==========

[2009/11/27 20:00:55 | 000,000,227 | RHS- | M] () -- C:\WINDOWS\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shdocvw.dll -- [2009/04/28 23:46:52 | 001,499,136 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\fastprox.dll -- [2009/02/09 07:10:48 | 000,473,600 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\wbemess.dll -- [2008/04/14 04:42:10 | 000,273,920 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

< End of report >

Thanks,
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#2
JSntgRvr

JSntgRvr

    Global Moderator

  • Global Moderator
  • 11,579 posts
:welcome:

Reset the password to her e-mail account. Use Capital and non-Capital letters, as well as numbers in the password. That should keep them away.
  • 0

#3
JSntgRvr

JSntgRvr

    Global Moderator

  • Global Moderator
  • 11,579 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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