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Something took over Firefox after I installed Avira [Solved]


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#1
NickKeenan

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Windows 7 Ultimate Lenovo laptop - I just dl'd and installed Avira antivirus, and when I launched Firefox, I saw there were Avira tool bars along the top, and it had an ugly flashing ad about cleaning PC registry or similar. So I Google "How to remove Avira from Firefox" and it returned answers one of which had toll free phone numbers for help with Avira. So I called and was surprised by a guy willing to talk me through to remove the toolbar. This involved a Safe Mode boot, and a cmd line execution of something called inetcpl.cpl which produced a dialog with an Advanced tab at the far right which I was told to click, followed by a Reset Internet Explorer towards the bottom which I was told to click. We lost the phone connection at that point so I recalled and got a different person who went into an unintelligible ramble that I finally realized was a sales pitch for security software of some kind - and I totally lost it, gave them supreme [bleep] and hung up knowing I could get GTG to handle this properly.. and hi..here I am. Can you please give me a hand here?
Thanks,
/nick
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#2
JSntgRvr

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Reset Firefox.
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#3
NickKeenan

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Wow - that's the fastest solution ever!!
Thanks - big thanks!!
/nick
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#4
JSntgRvr

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You are welcome. :)
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#5
JSntgRvr

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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