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my scanner won't scan/ error 2,148,0


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#1
comicbooksgo

comicbooksgo

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My MX320 canon scanner won't scan...


I just bought a new new dell laptop that's running on Windows 8, and I used the installation disc that came with my Canon MX320, plugged it in correctly and everything seemed like it would work fine, but once I hit the scan button I got this message " Netgear error in scanner code 2,148,0 turn off scanner and follow instructions in manual. ...and it stopped. I went to the manual on my desktop and that code doesn't show any results. Can anyone help???
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#2
phillpower2

phillpower2

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:welcome: comicbooksgo

Is the MX320 listed as the default printer in Device Manager.

Please try the following;
Uninstall the printer and all of it`s associated software.
Shutdown the computer and disconnect the printer.
Restart the computer.
Download and save to your desktop the required printer software/drivers from here
Install the software/drivers.
Only physically connect the printer to the computer when you get an on screen message instructing you to do so.

Let us know how it goes.
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