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my browser has been seeming like its running slowly for a while now


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#1
kala83

kala83

    New Member

  • Member
  • Pip
  • 1 posts
so my browser seems to run fairly slow not horribly so but enough to be slightly annoying I have tried as many thing as I can think of to clean my system out as possible but the problem still seems to exist if anyone can help out with this it would be greatly appreciated.
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#2
Nutloaf

Nutloaf

    Trusted Helper

  • Malware Removal
  • 1,790 posts
Hello kala83 :welcome:

My name is Nutloaf, and I will be helping you with Malware Removal.

I am currently in training and my posts will need to be reviewed by an expert, so expect a slight delay between posts. :)

Please read all instructions and fixes thoroughly.
  • I would advise printing any instructions for easy reference as some of the fixes may require you to boot in Safe mode and access to the GeeksToGo website will be unavailable.
  • Any fixes provided by myself are for this log file only and cannot be used on any other systems.
  • Do not run any other removal software or perform updates other than the ones I provide, as it will complicate the cleaning process.
  • You have 4 days to reply to each post or the topic will be closed. You will be able to request that the topic be re-opened if you still require assitance.
  • Please feel free to ask any questions, especially if you are having problems with my instructions.

Finally before we start:

Removing malware is a complicated multiple step process, Please stay with me until I have declared your system clean. I strongly recommend you backup your personal files and folders.


Onwards and Upwards :)

Follow in the order given

1. DOWNLOAD OTL

  • Using this link Download OTL and save it to your Desktop
  • If saved to another location, right click the OTL icon and Select Cut then right click on Desktop and select Paste
  • Right click the OTL icon and select Run as Administrator. (XP USERS - Double-click the OTL icon)
  • Make sure the following boxes are checked:
  • Scan All Users
  • Use Company-Name WhiteList
  • Skip Microsoft Files
  • Use No-Company-Name WhiteList
  • LOP Check
  • Purity Check
  • In the Extra Registry box select Use Safe List
  • Copy and paste the following into the Custom Scans\Fixes box without the word Quote.

    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    /md5stop
    dir C:\ /S /A:L /C

  • Now Click Run Scan
  • OTL will now scan your computer and produce 2 log files. OTL.txt and Extras.txt.
  • Post both in your next reply


2. aswMBR

  • Using this link download aswMBR.exe to your desktop.
  • Right click aswMBR.exe and Run as Administrator (XP USERS - Double-click the aswMBR icon) select No for AVAST virus definitions.
  • Click the Scan button to start.
  • When the scan ends click Save Log and save it to your desktop
  • Post this log in your next reply

3. Run ADWcleaner

  • Using this link Download ADWcleaner and save to Desktop.
  • Right click ADWcleaner and Run as Administrator (XP USERS - Double-click the ADWcleaner icon) then select Scan
  • When the search is complete click Report. Please post this report in your next reply.

4. Security Check

Download Security Check from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


Things I want to see in your next post.
  • OTL.txt
  • Extras.txt
  • ASWmbr log
  • ADWcleaner report.
  • checkup.txt

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#3
Nutloaf

Nutloaf

    Trusted Helper

  • Malware Removal
  • 1,790 posts
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