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Hijack.Shell.Gen [Solved]


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#16
DenisR91

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Hi iammykyl,

So I have or could have spyware on my PC and I have to do the steps to get rid out of it?
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#17
iammykyl

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Yes I understand, just giving you an alternative choice instead of Deamo Tools.
After Tom has finished scrubbing your system, and thinks there still may be a hardware problem, he may refer you on or get you to start a new topic.
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#18
tom982

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Hi iammykyl,

So I have or could have spyware on my PC and I have to do the steps to get rid out of it?


Hi Deniz,

Your logs don't show any signs of malware, so I wouldn't worry about this spyware as we've already caught it :) Have you had a chance to think where you would like to go with this:

There are three things you can do to stop this:

1. Change your anti virus program. There is a lot of debate over which is the best anti virus and you will hear lots of different answers from people within the security community, but I (as well as many others) have always been a fan of Microsoft Security Essentials (MSE). It is very lightweight and won't slow your computer down, it is very stable as it is developed by Microsoft and they know exactly how to make it work with Windows, it has great detections and best of all: it's free! If you want to do this, instructions for removing Avira can be found here and MSE can be downloaded here.
2. Remove Daemon Tools. Removing Daemon tools will remove the drivers that Avira is detecting, so the warning will no longer show.
3. Ignore this problem. It's nothing more than an annoyance and can be safely ignored if you wish.


Tom
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#19
DenisR91

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Hi Tom,

Well I think I will just ignore this problem.

Deniz
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#20
tom982

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Hi Deniz,

Once again, my apologies for the delay. I'm right in the middle of my exams at the moment and have very little free time, but on the upside, I've only got one left!

You're all clean :thumbsup:

OTL Cleanup

  • Open OTL
  • Click CleanUp
This will remove all of the tools that we have used (and their subsequent logs) from your system, leaving you as good as new. If any tools/logs remain after running this, you can safely delete them.


Repair Avira

We need to repair the Avira SearchFree toolbar, so can you repair Avira by following the instructions under section A of this tutorial please:

http://www.avira.com...detail/kbid/869


MVPs HOSTS File

  • Download the MVPs HOSTS File to your Desktop.
  • Extract the files from the .zip folder
  • Right-click on mvps.bat and select Run As Administrator
  • This should open up a command window, follow the on screen instructions
  • Open your start menu, and type cmd
  • Right click on cmd and select Run As Administrator
  • When it opens, type the following:

    ipconfig /flushdns


System Restore

To manually create a new Restore Point
  • Go to Control Panel and select System and Maintenance
  • Select System
  • On the left select Advance System Settings and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create
Now we can purge the infected ones
  • Go back to the System and Maintenance page
  • Select Performance Information and Tools
  • On the left select Open Disk Cleanup
  • Select Files from all users and accept the warning if you get one
  • In the drop down box select your main drive i.e. C
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete
You are now done



Tips To Stay Safe

CryptoLocker

You may have heard about a malware infection that's currently doing the rounds: CryptoLocker. This is a particularly nasty piece of work as it scans your files for certain filetypes, then encrypts these, rendering them worthless to you without the decryption key, which they hold and sell on for $300 - quite literally, holding your files at ransom, which is why this malware is categorised as RansomWare. Have a read of this article for more information on CryptoLocker:

http://blog.malwareb...u-need-to-know/

Though nothing will ever be 100% secure, we can still try our best to fend this off. There is a program called CryptoPrevent that will help protect you from CryptoLocker, it can be downloaded from here:

http://www.foolishit.../cryptoprevent/

Install it and apply the protection, then hopefully we can save you from the horrible ordeal of losing your files! It is speculated that they have earned roughly $27,000,000 from this so far, so let's not make it $27,000,300 :thumbsup:

Java

Java exploits are a common attack vector for malware, so it is crucial that you keep Java updated at all times. You can check if you have the latest version here:

https://www.java.com...d/installed.jsp

Just to give you an idea of the scale of the problem, even the US Government have expressed their concerns on Java:

http://www.zdnet.com...fix-7000009785/

If you don't use Java then I would highly recommend you remove it from your browser:

http://www.java.com/...ble_browser.xml

You will still be able to use local Java based applications, but it means you won't be vulnerable to malicious Java code from the web :)

Staying Safe

One of our security experts here has written an excellent guide on how to stay safe and it is well worth reading:

http://www.geekstogo...safe-computing/

Tom
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#21
Dakeyras

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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