[nowlab123]

Hello,
I am writing this on behalf of my grandfather, who is an avid Google Earth user. He was conned into "upgrading" his computer to Ubuntu. After that, his computer had issues. As a last ditch effort, we re-installed Windows XP. After, the sound stopped working(a common problem with this brand). We sent it out to a place, and they installed Windows SP 3, which caused a huge slowdown of his computer(specs at the end). Then Google Earth only showed the yellow lines of the continents. After installing SP1, or maybe before, it just gives this error:
Google Earth has encountered a problem and must close.
Then there is a "View Technical Information" That gives me this:
Diagnostic report file name:
(File location(if you need this let me know))
Report File Sent Successfully: Yes
Diagnostic Message Sent: Yes.

Thanks for your time,
Sam and Norm

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Computer Specs:
2 gigs RAM
Intel Pentium D 805 (eww)
ATI Radion Xpress 200 graphics
200GB HDD
Emachines T5212 (eww again)

Thanks Again,
Sam and Norm

Edited by nowlab123, 19 December 2013 - 04:35 PM.

[nowlab123]

Computer Specs:
2 gigs RAM
Intel Pentium D 805 (eww)
ATI Radion Xpress 200 graphics
200GB HDD
Emachines T5212 (eww again)

Thanks Again,
Sam and Norm

Edited by nowlab123, 19 December 2013 - 04:35 PM.

[TheBigHelper]

Hi nowlab123,
Have you tried uninstalling Google earth and any related files, and then reinstalling again?