Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Google Earth crash upon startup in windows XP


  • Please log in to reply

#1
nowlab123

nowlab123

    New Member

  • Member
  • Pip
  • 2 posts
Hello,
I am writing this on behalf of my grandfather, who is an avid Google Earth user. He was conned into "upgrading" his computer to Ubuntu. After that, his computer had issues. As a last ditch effort, we re-installed Windows XP. After, the sound stopped working(a common problem with this brand). We sent it out to a place, and they installed Windows SP 3, which caused a huge slowdown of his computer(specs at the end). Then Google Earth only showed the yellow lines of the continents. After installing SP1, or maybe before, it just gives this error:
Google Earth has encountered a problem and must close.
Then there is a "View Technical Information" That gives me this:
Diagnostic report file name:
(File location(if you need this let me know))
Report File Sent Successfully: Yes
Diagnostic Message Sent: Yes.

Thanks for your time,
Sam and Norm
  • 0

Advertisements


#2
nowlab123

nowlab123

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
Computer Specs:
2 gigs RAM
Intel Pentium D 805 (eww)
ATI Radion Xpress 200 graphics
200GB HDD
Emachines T5212 (eww again)

Thanks Again,
Sam and Norm

Edited by nowlab123, 19 December 2013 - 04:35 PM.

  • 0

#3
TheBigHelper

TheBigHelper

    Member

  • Member
  • PipPipPip
  • 546 posts
Hi nowlab123,
Have you tried uninstalling Google earth and any related files, and then reinstalling again?
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP